Total 14,629 Service Centre Manager job vacancies in 85 Challenger Rd., Ridgefield Park, NJ, USA

Job scope

• General adminstrative duties and support on the center's day to day operations.
• Worksheets preparation (Stapling and holepunching) and getting ready worksheets for teachers
• Attend to whatsapp enquiries, walk-in enquiries
• Faciliate and advise on student's make up lesson arrangement
• Other Ad-hoc duties as assigned by management
• Marketing for the center

Office Admin / Admin Executive (Full Time)

5 days work weeks

• Saturday 9.00 a.m. to 5.00 p.m.
• Sunday 8.30 a.m. to 3.30 p.m.
• Weekday 12pm to 9 pm (3 days)

OR

• Saturday 9.00 a.m. to 6.00 p.m.
• Weekday 12pm to 8.30 pm (4 days)

OR

Weekdays 12pm to 9pm (5 days)

4 days work week

• Saturday 9.00 a.m. to 6.00 p.m.
• Weekday 12pm to 9pm (3 days)

• Address: Bukit Timah Plaza
• No experience may apply
• Computer and Microsoft office skills needed.
• Training will be provided

Please state your preferred working days and send your CV to admin@wondrousmind.com.sg

• Location: CBD
• Salary up to $132,000/annum
• Industry: Electronic Manufacturing

Job Summary:

We are seeking a highly skilled and motivated Quality Manager to join our dynamic team for thermal solutions management in the Automotive field. The successful candidate will play a pivotal role in ensuring the excellence and consistency of our products through the implementation of robust quality control measures. If you are passionate about driving continuous improvement, possess exceptional leadership skills, and thrive in a collaborative environment, we invite you to apply for this exciting opportunity.

Responsibilities

Quality Monitoring and Yield Enhancement:

• Implement advanced monitoring systems to ensure product quality and optimize yield.
• Proactively identify areas for improvement and develop strategies to enhance overall product quality.

Abnormal Quality Improvement:

• Lead initiatives to integrate and improve abnormal quality issues within the manufacturing process.
• Work closely with cross-functional teams to implement effective solutions and preventive measures.

Quality Control and Process Capability Enhancement:

• Drive initiatives to improve internal quality control procedures and enhance overall process capability.
• Implement best practices to streamline processes and maximize operational efficiency.

Customer Quality Improvement:

• Take the lead in addressing and improving customer-reported quality issues.
• Compile comprehensive reports for stakeholders, detailing corrective actions and preventive measures.

Efficient Quality Inspection Planning:

• Devise and implement plans to optimize quality inspection processes.
• Identify opportunities for automation and technological advancements to improve inspection efficiency.

Cross-Departmental Communication:

• Foster open communication and collaboration across departments.
• Coordinate with various teams to ensure a cohesive approach to quality management.

Personnel Management:

• Oversee personnel-related tasks, including task assignments, operation coordination, attendance and performance management.
• Develop and implement training programs to enhance the skills and knowledge of the team.

Supervision of Deliverables:

• Take charge of supervising the timely delivery of tasks and projects.
• Ensure that quality objectives are met within established timelines.

Requirements

• Bachelor's degree in a relevant field; advanced degree preferred.
• Proven experience in quality management, with a focus on manufacturing processes.
• Strong analytical and problem-solving skills.
• Excellent leadership and interpersonal abilities.
• Knowledge of quality management systems and standards including TS16949 and VDA 6.3.
• Effective communication and team collaboration skills
• Certification in quality management (e.g., Six Sigma) is a plus.
• Available to travel and be based at our factory sites (Asia) at least 6 - 9months of the year.

HOW TO APPLY:

Interested applicants, please submit your updated resume in PDF/MS Word format to avery@eps.com.sg

Please state your availability, current & expected salaries for processing purpose.

All applications will be treated in the strictest confidence.

We regret that only shortlisted candidates will be notified.

Tay Bi Hui Avery

Reg no: R23112677

EPS Consultants

95C5630

Service Manager
$6000-$7000 + AWS + VB
5 Days (Mon-Fri) ; (2 days WFH after 6 months Probation)
830am-530pm
Marymount MRT


Responsibilities

• Accountable for and lead the local Technology Service team and After Sales service operations.
• Coordinate the local service team tasks and resource allocation (projects and service)
• Collaborate closely with market area sales team and other units in line with the global Service Strategy initiatives to implement appropriate longterm strategies.
• Report of service activities to line manager and present during global service team meetings
• Capable of identifying and implementing business opportunities: Sales and Service-related opportunities for service agreements, spare parts agreements, digital service agreements, field service agreements, organize meetings with potential customers, etc.
• Develop long-term relationships and understanding of the unique needs of customer's operations to successfully maximize the entire life cycle of company’s equipment.
• Operational developments and management of the supply chain for the Service business.
• Actively identify and promote spare parts for customer's needs and support to prepare quotations.
• Support Project Managers with project executions
• Assist with customer enquiries efficiently and provide professional customer service.
• Follow up on customer satisfaction related to all services, evaluate, and analyze feedback and report to HQ.
• All other duties as assigned.

Requirements

• Bachelor’s degree or relevant experience in Engineering, After Sales Service or Business Development
• At least 5 years’ experience in global supply chain management or management of Service business
• A proven track record in mechanical engineering, especially in plywood or other wood processing industries would be an advantage.
• Proficient in the use of Microsoft Office, AutoCAD, or similar designing application experience
• Willingness to travel globally.

Lim Jun Yao

Reg No.: R1989028

The Supreme HR Advisory Pte Ltd

EA No.: 14C7279

Required Qualification & Experience:

• Overall 10+ Yrs of experience in IT with 2 to 3 years in Service Delivery Management.
• Experience in managing application support project Exposure in support framework like ITIL process methodology.
• Good understanding on Incident Management, Change Management & Problem Management Process.
• Experience in proactively managing team to meet SLA based on service contractual clauses Exposure in Ticketing tool to manage reports.
• Excellent communication skills and strong leadership characteristics to connect with people and able to overcome potential conflicts.
• Excellent analytical, problem-solving and synthesizing skills.
• Monitoring of SLAs to ensure adherence and improve the service delivery.
• Responsibility for the scale up/scale down of client environments and corresponding Service Fee calculation (operationalization and evolvement).
• Good Knowledge on creating automation scopes or tools that would help team as well as customer.
• Good Knowledge on Dashboard and Reports.
• Good knowledge on preparing Presentations and Presenting Skills.
• WMS knowledge is an advantage

Roles & Responsibilities:

• Daily connect with users and business stakeholders as per support demand.
• Weekly and monthly report preparation & presentation to customer.
• Lead Zone Monthly Run and Steering Committees​
• Represent run team to the Zone Roll out Program ​
• Co-ordinate activities with business stake holders and conduct internal meetings​ according to requirement
• Lead the Continuous Service Improvements stream: e.g. automation initiatives & business KPI to monitor​
• Ensure quality Management​
• Follow up SLA management​
• Follow up open points and first level of escalation for customer markets​
• Maintain Internal Capgemini Leadership reporting and lead the presentation

Customer Service Executive - Outbound Call Centre

• 1 Year Contract
• Eunos
• Mon - Fri, 9am to 6pm
• $2800 - $3800 (Depending on experiences)

Responsibilities:

• Make outbound calls to customers to provide product updates and information by following prescribed script and FAQ

• Engage with customers in a professional and courteous manner, actively listening to their needs and concerns

• Understand customers' needs and provide quick, accurate and satisfactory answers to their queries and concerns

• Achieve individual and team performance KPIs and goals

• Ensure proper documentation, notification, escalation, tracking and follow up of all interactions with customers

• Gather customer feedback and sentiments and escalate to the Team Leader for further actions

• Maintains and improves service level quality by adhering to standards and guidelines

• Handle ad hoc duties as required

• Maintain awareness of industry trends on regulatory compliance, emerging threats and technologies in order to understand the risk and better safeguard the company

• Highlight any potential concerns/ risks and proactively share best risk management practices

Requirements:

• Minimum 1 year of experience in outbound call centres

• Minimum GCE ‘O’ Level / Diploma

• Excellent interpersonal and persuasive skills

• A good team player with ability to multitask and meets stringent service standards

• Keen to learn and positive work attitude

• Proficient in Microsoft Office

• Meticulous in documentation and fulfillment work

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile. https://go.persolkelly.com/job/apply/2496

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd

• RCB No. 200007268E

• EA License No. 01C4394

• Reg No: R23117785 (Lok Ding Hann)

Responsibilities

• Attend to enquiries and requests from phone calls/emails in a professional and prompt manner.

• Update complete and accurate information on customer interaction in the Customer Relationship Management (CRM) system.

• Ensure effective and timely follow-up as promised to customers.

• Alert management of issues and concerns that require escalation for complete resolution.

• Prepare effectively and accurately requests including but not limited to policy summary, premium paid, beneficiary information.

• Work closely with stakeholders on the service request requirements.

• Deliver service requests within stipulated service standards.

• Undertake projects or other responsibilities as assigned.

Skills/Requirement

• Preferably ’A’ Levels or Diploma holder with relevant working experience.

• Good interpersonal and communication skills.

• Meticulous and detailed-oriented.

• High level of integrity, takes accountability of work and good attitude. Work well independently as well as in a team."

Position: Preschool Centre Manager

Responsibilities:

• Manage and oversee an established childcare centre to ensure smooth day-to-day operations
• Oversee scheduling and planning of staff scheduling and child’s daily routine to ensure well-­being of the children in center
• Work closely with external agencies to ensure regulatory compliance and best support
• Work closely with management and rest of the teaching and non-teaching team to ensure staff well-being and morale
• Support enrollment and be a spokesperson for the school’s Montessori system to be able to explain benefits of the system to parents
• Build rapport with student and parents in order to facilitate open communication and trust.
• Prepare/Review lessons plans, conduct lesson evaluation, prepare/review teaching aids and review children’s portfolio in order to facilitate the optimal development of each child
• Plan, organize, oversee and participate in school activities inside and outside of the class in order to extend and the experiences and development of the children

Requirements:

• Diploma in Pre­school Teaching / Early Childhood Care & Education–Leadership (DECCE­-L) or higher
• min 2 years in teaching position certify as L2 by ECDA

Interested applicants may choose to apply / Contact me your updated resume for our consultant to find you a suitable oppurtunities

Contact Number : +65 90839650

LIM JUN SHENG Reg No: R22104301

The Supreme HR Advisory Pte Ltd EA No: 14c7279

• Location: Woodleigh
• Working Days: 5day (include Weekends)
• Salary Range: $2,200 ~ $3,200

Job Scope

• Support centre operations for weekend enrichment program and weekday student care program
• Handle administrative matters to support enrolments and centre operations
• Manage attendance of students
• Manage communications with school bus vendor
• Support ad-hoc centre activities
• Support orientation scheduling and administrative matters

https://wa.me/6596420989

WhatsApp: +65 9642 0989 (Han)

Email: supreme.cc.han@gmail.com

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

Duties & Responsibilities:

• Reply member’s inquiries in a clear, informative, and helpful manner.

• Policy administration (additions/deletions, invoice reconciliation etc.).

• Maintain good general knowledge on various health insurance products.

• Support team manager in the renewal process.

• Self-drive your performance and reach your annual KPI’s.

• Maintain strong relationship with Insurers.

• Follow internal processes and report activities through our tracking system.

• Assist members/clients on claim follow-ups, LOG and escalations.

• Keep CRM up to date.

Qualifications & Education Requirements:

• You are an ambitious person who is keen to jump in and commit to a new challenge in a growing company.

• You have an experience in banking/insurance industry.

• You are a team player with terrific communication skills and fit well in with a corporate culture.

• You are organized and self-disciplined.

• You are proactive and self-motivating.

• You are goal oriented and feel excited working with targets and KPIs.

• You can prioritize work, remain calm under pressure and you are confident with using initiatives.

• Minimum 2 years’ experience in employee benefits servicing and/or claims.

• You have some experience with Customer Relationship Management (CRM) or are quick to learn new software.

• You are a team player and fit well a corporate culture.

• You are organized and self-disciplined.

• You are proactive and self-motivating.

• You are goal oriented.

Special Requirements:

• SDFC experience an advantage.

• Insurance background

• Working in a fast paced, high-volume environment

About:

Okratin is a part of the Deel Solutions offering, specialised in global consulting services. Our experts help our customers execute on global projects and are experienced in various domains, including software development, product management, data science, finance, marketing, business development and more.

Deliverables:

• Continuously assess customer's satisfaction for covered accounts
• Maintain updated issues list that is communicated and managed on a regular interval
• Coordinate project issue resolution across different functional teams
• Summarize product feedback gathered from customer meetings and act as advocate for our customers with internal development and product teams
• Provide operational insights to customers regarding savings and cost savings opportunities
• Leads customer business reviews
• Troubleshooting (general ledger coding exceptions, payments, reporting, etc.)
• Assist with reporting requests/questions
• Monitoring, creating KPIs around customer health
• Provide direct support for the renewal activities associated with covered accounts
• Escalate and facilitate carrier reconciliations eff orts when customer or carrier is escalating carrier concerns
• Monitor customer margin reporting for covered accounts