Total 176 Sales Support Specialist job vacancies in Information Technology category in The United States of America

Job Scope:

• Managing manage service client help desk tickets & prioritize according to SLA and severity.
• Recognize and escalate complex issues.
• Server setup and configuration - RAID, Windows Server OS, firmware upgrade. 
• Hardware and Software Setup configuration, and maintenance of desktops, laptops, printers, and other hardware.
• Laptop/Desktop configuration – Domain Join, Outlook configuration, Software installs.
• Computer software and hardware troubleshooting.
• Diagnose and repair minor network and server issues.
• Employee onboarding (Account creation O365, in-house System, O365, AD, , etc.)
• Employee offboarding (account deactivation, data transfer, email access, equipment gathering).
• Reaching out to vendors for warranty claims.
• Onsite visit manage service client maintenance support weekly or as needed.
• Provide on-site support to handle various issues based on incoming customer incidents/requests.
• Documenting and analyzing technical issues and customer interactions
   

 

Required:

• 2-3 years of corporate IT Help Desk experience
• Experience providing hardware and software support primarily on Windows laptops/desktop
• Experience working with Windows 7/10, Windows servers 2008-2019
• Experience working with MS Office suite including email clients (Outlook)
• Experience with ticketing systems and helpdesk processes

Perks & Benefits

• Commission and bonus
• Travelling Allowance (travel stipends, transportation, etc.)
• Flexible working hours
• Casual dress code
• Regular team activities
• Company trips
• Annual Leave / Medical Leave
• Medical Claim
• Optical & Dental claim
• Fast growing company that ensure career growth.

Job Scope:

• Managing manage service client help desk tickets & prioritize according to SLA and severity.
• Recognize and escalate complex issues.
• Server setup and configuration - RAID, Windows Server OS, firmware upgrade. 
• Hardware and Software Setup configuration, and maintenance of desktops, laptops, printers, and other hardware.
• Laptop/Desktop configuration – Domain Join, Outlook configuration, Software installs.
• Computer software and hardware troubleshooting.
• Diagnose and repair minor network and server issues.
• Employee onboarding (Account creation O365, in-house System, O365, AD, , etc.)
• Employee offboarding (account deactivation, data transfer, email access, equipment gathering).
• Reaching out to vendors for warranty claims.
• Onsite visit manage service client maintenance support weekly or as needed.
• Provide on-site support to handle various issues based on incoming customer incidents/requests.
• Documenting and analyzing technical issues and customer interactions
   

 

Required:

• 2-3 years of corporate IT Help Desk experience
• Experience providing hardware and software support primarily on Windows laptops/desktop
• Experience working with Windows 7/10, Windows servers 2008-2019
• Experience working with MS Office suite including email clients (Outlook)
• Experience with ticketing systems and helpdesk processes

Perks & Benefits

• Commission and bonus
• Travelling Allowance (travel stipends, transportation, etc.)
• Flexible working hours
• Casual dress code
• Regular team activities
• Company trips
• Annual Leave / Medical Leave
• Medical Claim
• Optical & Dental claim
• Fast growing company that ensure career growth.

Key Responsibilities:

• Develop optimization strategies to increase website search engine results rankings
• Execute tests, collect and analyze data, identify trends, and insights for maximum ROI
• Manage SEO campaign expenses, staying on budget, estimating monthly costs, and reconciling differences
• Collaborate with editorial and marketing teams to drive SEO in content creation and marketing efforts
• Research and implement SEO recommendations
• Create and execute a link-building strategy
• Establish measurable goals demonstrating improvement in marketing efforts.

Requirements

• Experience with Google and Bing’s services, including Analytics and Webmaster Tool
• Familiarity with Google’s Keyword Tool
• Functional understanding of HTML and CSS
• Ability to work with back-end SEO elements: .htaccess, robots.txt, metadata, site speed optimization, etc.
• Proven success in link building and viral strategies
• Ability to deploy effective local and long-tail search strategies
• Deep understanding of mobile strategy and its relation to SEO
• Solid grasp of blogging, press releases, social media, and their synergy with SEO
• Experience in building inbound organic search traffic and improving SERPs
• Background in creating reports showing web analytics data and site evaluations
• Up-to-date knowledge of current, past, and projected SEO industry trends
• Familiarity with the best tools in the trade

Perks & Benefits

• Employee equity
• Commission and bonus
• Medical insurance
• Personal leave
• Open culture
• Personal development opportunities

主要責任：

• 制定優化策略以提高網站搜尋引擎結果排名
• 執行測試、收集和分析數據、識別趨勢和洞察以獲得最大投資回報率
• 管理 SEO 活動費用、保持預算、估計每月費用並協調差異
• 與編輯和行銷團隊合作，推動內容創建和行銷工作中的 SEO
• 研究並實施 SEO 建議
• 建立並執行連結建立策略
• 建立可衡量的目標，證明行銷工作的改進。

要求

• 擁有 Google 和 Bing 服務（包括分析和網站管理員工具）的使用經驗
• 熟悉Google的關鍵字工具
• 對 HTML 和 CSS 的功能性理解
• 能夠使用後端 SEO 元素：.htaccess、robots.txt、元資料、網站速度優化等。
• 在連結建立和病毒式傳播策略方面取得了成功
• 能夠部署有效的本地和長尾搜尋策略
• 深入了解行動策略及其與 SEO 的關係
• 紮實掌握部落格、新聞稿、社群媒體及其與 SEO 的協同作用
• 建立入站有機搜尋流量和改進 SERP 的經驗
• 建立顯示網絡分析數據和站點評估的報告的背景
• 有關當前、過去和預測 SEO 行業趨勢的最新知識
• 熟悉業界最好的工具

津貼和福利

• 員工股權
• 佣金和獎金
• 醫療保險
• 事假
• 開放文化
• 個人發展機會

• Works under direct supervision on routine tasks as per established procedures.
• Works with other team members and/or end-users to troubleshoot basic problems.
• Effectively contributes to team goals.
• Participates in the development of basic solutions.

• Works under direct supervision on routine tasks as per established procedures.
• Works with other team members and/or end-users to troubleshoot basic problems.
• Effectively contributes to team goals.
• Participates in the development of basic solutions.

Qube Research & Technologies (QRT) is a global quantitative and systematic investment manager, operating in all liquid asset classes across the world. We are a technology and data driven group implementing a scientific approach to investing. Combining data, research, technology, and trading expertise has shaped our collaborative mindset, which enables us to solve the most complex challenges. QRT’s culture of innovation continuously drives our ambition to deliver high quality returns for our investors.

Our team is responsible for managing the Data for the research and trading. The Level 1 Technical Support role is critical, being the first point of contact for internal users experiencing technical issues or specific requests related to our data systems. This position requires excellent communication skills, rigour, organisation, strong attention to detail, and commitment to effective problem resolution

Your future role within QRT

• Receive and log tickets via our JIRA system
• Sort and classify tickets based on urgency, type (data requests, bugs, new features), and complexity to ensure efficient workflow management
• Redirect tickets to the appropriate Level 2 or Level 3 teams for specialized intervention
• Provide initial responses and basic troubleshooting solutions to users, according to established procedures
• Monitor the progress of tickets and ensure user satisfaction by verifying that all queries are resolved in a timely manner
• Participate in the updating and improvement of internal knowledge bases and documentation
• Gradually increase technical and operational knowledge to enhance autonomy in issues management
• Work closely with research and trading teams to deeply understand data needs and technical challenges

Your present skillset

• Be rigorous and organised
• Excellent written and oral communication skills in English
• Prior experience in a technical support role is an advantage
• Basic knowledge of ticket management systems like JIRA
• Team player with the ability to work effectively within a multidisciplinary team
• An interest in the financial sector and the ability to quickly learn industry specific technical concepts is preferable

QRT is an equal opportunity employer. We welcome diversity as essential to our success. QRT empowers employees to work openly and respectfully to achieve collective success. In addition to professional achievement, we are offering initiatives and programs to enable employees achieve a healthy work-life balance.

Job Description

• Industry/ Organization Type: Energy Equipment and Solution Provider
• Position Title: Technical Support Engineer (Electrical)
• Working Location: West (Nearest MRT: Clementi)
• Working Hours: 5 days (Mon to Fri: 8 am-5 pm or 9 am-6 pm)
• Salary Package: Up to SGD 4000 + AWS
• Duration: Permanent

Key Responsibilities

• Deliver technical support for after-sales service to both local and regional clients.
• Oversee the provision of immediate and efficient technical support through on-site visits, phone, email, and other virtual means for a variety of products.
• Offer expert technical guidance and propose solutions for resolving customer issues.
• Communicate with the internal team to elevate product concerns and ensure consistent follow-up with customers regarding the progress and resolution of these issues.
• Coordinate with the headquarters and affiliate companies concerning any product-related or technical concerns.
• Conduct hands-on training sessions for the internal team, such as technicians, to fully prepare them to conduct comprehensive product and system tests that verify functionality and compliance with specifications.
• Assist QA team in system testing, including conducting Factory Acceptance Testing, Interface Factory Acceptance Testing, and on-site testing tasks.

APPLY NOW!!!

• Min. ITE in Electrical Engineering
• Min. 1 year of quality engineering experience working in a manufacturing environment
• Comfortable to travel
• Experience in auditing to the requirement of ISO quality system standards will be an added advantage
• Training provided to inexperienced candidate

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #66245 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Celine Tan | EA Reg No.: R1873694

Roles & Responsibilities:

• Candidate will be part of our Support team liaising with Product developers to support Client Products deployed at customer sites across the globe.

• Will work along with the Support Lead, take up support tickets assigned, probe the issue, and give possible resolution within the Turn Around Time.

• Candidates will be trained in client products to give end to end resolutions on usual technical issues raised.

• Candidates will be receiving, prioritizing, documenting and actively resolving issues that arises out of our products in any contact center production environment.

• Job profile involves travel to Customer Site across the globe on need basis to perform any support related activities on Client Products.

• Must perform technical troubleshooting on our products implemented at customer site by taking a remote session (or) by coordinating with onsite engineer.

• May have to extend regular work timings and work on various time zones while working on Support tasks assigned.

• Will report to the Support Lead.

Required Professional & Interpersonal Qualities:

• Any Graduate / BE / BTech /MCA.

• Exceptional ability to build and manage relationships and expectations with stakeholders, supporting organizations, and peers.

• Excellent communication, management, negotiation, and organization skills with the ability to communicate at executive levels of the organization.

• Working according to target market time zone a must. Excellent verbal, written and effective communication skills.

• Demonstrated ability to achieve stretch goals in a highly innovative and fast paced environment.

• Effective time-management, organizational and prioritization skills.

• Strong sense of responsibility, accountability and passion about quality of work, desire to learn and take ownership.

Job Description

• Industry/ Organization Type: Energy Equipment and Solution Provider
• Position Title: Technical Support Engineer (Electrical)
• Working Location: West (Nearest MRT: Clementi)
• Working Hours: 5 days (Mon to Fri: 8 am-5 pm or 9 am-6 pm)
• Salary Package: Up to SGD 4000 + AWS
• Duration: Permanent

Key Responsibilities

• Deliver technical support for after-sales service to both local and regional clients.
• Oversee the provision of immediate and efficient technical support through on-site visits, phone, email, and other virtual means for a variety of products.
• Offer expert technical guidance and propose solutions for resolving customer issues.
• Communicate with the internal team to elevate product concerns and ensure consistent follow-up with customers regarding the progress and resolution of these issues.
• Coordinate with the headquarters and affiliate companies concerning any product-related or technical concerns.
• Conduct hands-on training sessions for the internal team, such as technicians, to fully prepare them to conduct comprehensive product and system tests that verify functionality and compliance with specifications.
• Assist QA team in system testing, including conducting Factory Acceptance Testing, Interface Factory Acceptance Testing, and on-site testing tasks.

APPLY NOW!!!

• Min. ITE in Electrical Engineering
• Min. 1 year of quality engineering experience working in a manufacturing environment
• Comfortable to travel
• Experience in auditing to the requirement of ISO quality system standards will be an added advantage
• Training provided to inexperienced candidate

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #66245 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Celine Tan | EA Reg No.: R1873694

Technical Sales Support - Bulk







Primary Location:  Karratha, AU West Perth, WA, AU







Join an industry leader and make a positive change in the sustainable use of the worlds natural resources. Together, we will transform the business and drive the industry toward a greener future. At Metso, you will be supported by our inclusive culture and a network of colleagues from around the world. With us, you will embark on a personal growth journey and are encouraged to realize your potential. This is your invitation to rise above the possible.       INTRODUCTION:   Metso as a leading Global firm specializing in




... Click here to view more detail / apply for Technical Sales Support ? Bulk

[Order Number: 532420]

Responsibilities

• Updating monthly & quarterly data files for shipment, freight, BO and other necessary data (including internal analyses, dealer inventory list, etc.)
• Uploading NPI prices and updating T/P & L/P for all brands in the Intranet & Mapics system
• Improving internal price uploading processes through coordination with IT and PMG teams
• Uploading sales campaign and promotion data, Customer & AR related data into the Mapics system as requested
• Updating Dealer Portal access forms from dealers

Requirements

• At least 2 years of sales admin or sales support experience maintaining and updating data
• Minimum a Diploma in Business, Management, or the equivalent
• Proficient in Microsoft office applications
• Basic proficiency in ERP systems namely, Mapics, SAP or Oracle.

However, rest assured that all applications will be updated to our resume bank for future opportunities.

Please kindly refer to the Privacy Policy of Good Job Creations for your reference:

https://goodjobcreations.com.sg/en/privacy-policy/

EA Personnel Name: Yap Zia Xin

EA Personnel Reg. No.: R22109263

EA Licence No.: 07C5771

An excellent opportunity has arisen for a Technical Sales Representative to join the structural support team operating from our depot in Burlescombe, covering the South West with a focus on Bristol, Bath and surrounding areas.
Technically minded with experience in the civil engineering/construction industry, reporting to the National Sales Manager, you will be developed to become a specialist in structural support solutions for use within construction, and you will actively promote all MGF’s products to the construction industry. You will manage existing business and generate new accounts to achieve budgeted revenue levels profitably and professionally.
Your key responsibilities may include:

Deliver within the assigned territory growth through the development of orders from both new and existing customers, with equal focus on both account management and project management
Manage appointments, schedules and time by effective planning of calls, travel and meetings
Maintain flexibility to ensure reactiveness to meet customer needs
Represent MGF and be an ambassador at events, exhibitions and presentations

The core requirements for this role are:

Experience within the construction hire sector
Strong technical ability
Good commercial awareness
Excellent communication skills
Previous sales experience

In addition to a competitive salary, we also offer the following:

An excellent remuneration package, including significant sales commission will be offered to the right candidate
Option to purchase additional days of annual leave
Additional annual leave awarded to recognise long-service
Pension Scheme
Life Assurance
Opportunities for training, development, and career progression
Award and recognition initiatives
Discretionary bonus scheme based on business performance
Security of working for a well-established & growing company
A sense of family is at the core of our company culture
Shutdown over the Christmas period
Refer a friend scheme
Free on-site parking

If you are someone who is ambitious and adaptable, with strong commercial awareness, the ability to work in teams, use initiative and who is highly motivated, we are looking for individuals like you.
About MGF:
MGF is a privately owned independent company specialising in the supply of excavation support equipment to the construction industry through hire and sale. Our strategy is to provide a comprehensive service to our customers. This is achieved through continuous investment in our products, infrastructure, processes, and people to achieve long term sustainable growth. Employing over 440 staff, we operate nationally from 14 locations.
We aim to be an equal opportunities employer and welcome applications from all sections of society. All applicants will be treated in the strictest of confidence.

· Polaris Science Pte Ltd is a young and dynamic distributor of scientific instruments and laboratory equipment.

· We are expanding and is looking for a Technical Sales Specialist (Produc Specialist) who likes to promote our advanced laboratory instruments, offer our solutions for R&D and QC and achieve our strategic goals.

We Have

· A list of good products to offer to scientists and engineers in the universities and industries.

· A competitive compensation package that offers 5-day work, benefits and overseas product training and sales meetings.

· An entrepreneur culture that provides an opportunity to own part of the company.

You Must Enjoy

· Visiting customers to present our products and solutions, building good relationships and creating great customer experiences.

· Responding promptly to sales enquiries, preparing bid documents and assisting customers in their applications.

· Achieving challenging sales goals with our Sales Team and Technical Support Team.

· Enjoy working with international suppliers and building relationships with them.

You Need to Have

· Degree in Chemistry, Chemical Engineering, Food Science, Biotechnology/Bio-engineering, Nanotechnology or Materials Science & Engineering.

· Minimum of 2 years working experience in the relevant industry or capacity.

· Customers-oriented service attitude and a pleasant & friendly personality.

· Able to work independently & as team, self-discipline & self-motivated, commitment & passionate about serving others, and a bright & positive attitude with good communication & people skills.

· An entrepreneur mindset and willingness to work in a start-up.

Ø For application, please send your resume to below email address.

Ø tonylee@polarisscience.com.sg

Role Overview
Based in the Sales Finance team, the Data Analyst will becritical to the success of a new project to improve the weekly sales reporting granularity received from the company’s partners. The ideal candidate should be methodical, analytical, able to work with large amounts of data and good at problem solving as well as troubleshooting.

Key Tasks

• Build and maintain a good professional relationship with both internal (IT, Sales, Finance) and external partners of the APAC region.
• Project manage each onboarding activity through initial assessments, agreement on delivery dates, reporting methods and file testing.
• Provide prompt feedbacks/responses to conclude a timely cadence of reporting from the Partner in production.
• Regularly track and communicate the status of your portfolio of partners to onboard.
• Work methodically to document changes in status and demonstrate the ability to forecast completion dates.
• Continuous improvement on the overall process for better efficiency.
• Data analysis where required to ensure good data integrity.
• Work effectively as a team to cross-train and share ideas to progressively improve the process and implement better efficiency.

Requirements

• Bachelor’s degree in Finance, Mathematics, Information Systems or equivalent.
• At least 1 year experience in project management, data capture/analysis and/or working with external customers/partners.
• Possess good MS Excel skills.
• Knowledge/Familiarity of reporting methods including EDI (electronic data interchange), sFTP (secured File Transfer Protocol), ASIR (Web) and API is preferable but not required.
• Proactive and determined to drive actions and results to meet deadlines.
• Excellent verbal and written communication skills.
• Detail oriented and self-motivated individual, able work independently or in a team.