About ST Engineering

ST Engineering is a global technology, defence, and engineering group with offices across Asia, Europe, the Middle East, and the U.S., serving customers in more than 100 countries. The Group uses technology and innovation to solve real-world problems and improve lives through its diverse portfolio of businesses across the aerospace, smart city, defence, and public security segments. Headquartered in Singapore, ST Engineering ranks among the largest companies listed on the Singapore Exchange.

Our history spans more than 50 years, and our strategy is underpinned by our core values – Integrity, Value Creation, Courage, Commitment and Compassion. These 5 core values guide every aspect of our business and are embedded in our ST Engineering culture – from the people we hire, to working with each other, to our partners and customers.

About our Line of Business – Mission Software & Services

Our Mission Software & Services business provides leading-edge mission critical command, control, and communications (C3) systems with secured IT infrastructure and managed services. We support our client’s innovation journey through design thinking, analytics, and AI-enabled decision support with our full suite of cloud computing solutions. We provide intelligent, actionable insights and sustainable solutions to our valued partners in diverse industries including defence, government, and commercial sectors.

Together, We Can Make A Significant Impact

The Assistant Team Lead oversees a team of Software Engineers, guiding them through the entire software development lifecycle from analysis to deployment. They ensure adherence to project plans, maintain code quality, and provide technical assistance to customers while staying updated on emerging technologies and industry best practices. A strong background in software engineering, excellent leadership skills, and a commitment to delivering high-quality solutions are essential for success in this role.

Be Part of Our Success

• Lead a group of Software Engineer
• Execute full software development lifecycle
  Develop existing programs by analyzing and identifying areas for modification
• Integrate software components into a fully functional software system
• Develop software verification plans and quality assurance procedures
• Document, write operational documentation and maintain software functionality
• Deploy programs and evaluate feedback
• Comply with project plans
• Maintain and improve existing codebases and peer review code changes
• Investigate and use new technologies where relevant
• Provide a detailed level of technical assistance to the customers
• Support customers by responding within the designated SLA
• Investigate and troubleshoot issues, developing solutions for customers while understanding their needs
• Perform impact analysis and coordinate implementation
• Monitor and improve the system
• Carry out routine maintenance work
• Exceed customer expectations by providing outstanding customer service
• Proactively update customers and ensure they are satisfied with our support service
• Continually update technical knowledge and skills by attending in-house and external courses, reading manuals and accessing new applications
• Work closely with team members and Solution Architect
• Troubleshoot, debug and upgrade existing systems
• Maintain systems by monitoring and correcting software defects
• Improve system quality by identifying issues and common patterns, and developing standard operating procedures
• Enhance applications by identifying opportunities for improvement, making recommendations and designing and implementing systems
• Support Pre-sales and tender proposal.

Qualities We Value

• Proficiency in software engineering tools
• Ability to document requirements and specifications
• A passion for solving problems and providing workable solutions
• Strong analytical and reasoning skills with an ability to visualize processes and outcomes
• Proficiency in troubleshooting software issues and debugging a large codebase
• Outstanding all-round communication skills and ability to work collaboratively
• Advanced troubleshooting and debugging skills, with a passion for problem solving and investigation
• Demonstrated customer service experience or prior technical support experience; desire to go above and beyond in assisting customers
• Ability to manage and grow existing customer relationships by delivering high-quality support
• Commitment to providing the best experience possible for customers
• Experience in mission critical system is advantageous
• Technical expertise in the following areas is preferred:Ability to develop software in programming languages such as Java, C++
  Experience in various operating systems such as Windows, Linux
  Familiarity in databases such as MS SQL etc.
  Knowledge of algorithms and data structures
  

Our Commitment That Goes Beyond the Norm

• An environment where you will be working on cutting-edge technologies and architectures.
• Safe space where diverse perspectives are valued, and everyone’s unique contributions are celebrated.
• Meaningful work and projects that make a difference in people’s lives.
• A fun, passionate and collaborative workplace.
• Competitive remuneration and comprehensive benefits.

• The candidate should be a graduate with a Bachelor's Degree in Engineering

(Computer/Telecommunication), Computer Science / Information Technology or equivalent.

• Candidates with Diploma in Computer Studies with at least Four (4) full J2EE SDLC experience in the role of Technical Lead in J2EE solution architecting and design, are also welcome to apply.

• Candidates to have at least 3 years experience in a Technical Lead role.

• Track record in leading technical teams for design, development and deployment of medium or large scale J2EE project using platform products like IBM Websphere, Oracle will be advantageous.

• Knowledge and hands on working experience in Struts Framework, SPRING Framework, Hibernate, Web Services (SOAP and/or REST), JMS, Java Design Patterns, HTML5, JQuery, JNDI, JSP, XML, Java Script, IBM MQ-Series, Crystal Reports and/or Biometrics will be will be advantageous.

What to expect:

As a Software Engineering Technical Lead, you will play a critical role in leading a team of talented software engineers in designing, developing, and delivering high-quality software products. Outside of your own engineering team, you will need to work alongside other Tech Leads and closely with cross-functional teams, including Product Managers, Designers, and QA Engineers, to shape and execute the technical vision of our projects. The ideal candidate will have a passion for technology, a deep understanding of Agile principles, and the ability to mentor and guide team members to reach their full potential.

You will be working within a highly motivated agile development team to deliver high-quality software applications according to requirements. This may include:

• Web application front-ends
• Web application/API back-ends
• Automation scripts

There will also be opportunities to explore areas beyond software development, such as DevOps, cloud infrastructure, software QA.

Are you the one? If so, you will be entrusted to…

● Lead and mentor a team of software engineers, fostering a culture of excellence, innovation, and collaboration.

● Collaborate with Product Managers to define project scope, technical requirements, and realistic timelines.

● Work closely with designers and developers to ensure seamless integration of user interfaces and back-end functionality.

● Champion Agile methodologies, ensuring the team adheres to Scrum or Kanban practices, holding regular stand-ups, sprint planning, and retrospectives.

● Drive technical decision-making processes, advocating for best practices, code quality, and scalability.

● Adopting proven software engineering practices like pair programming, code reviews, and test-driven development to maintain high coding standards, identifying potential issues, and suggesting improvements.

● Balance hands-on coding with leadership responsibilities, taking on technical challenges when necessary.

● Collaborate with cross-functional teams to identify potential roadblocks, risks, and mitigations, ensuring successful project delivery.

● Stay updated with the latest technology trends, tools, and frameworks, and proactively suggest improvements to existing systems.

● Promote a culture of innovation, encouraging experimentation, and supporting creative problem-solving approaches.

Requirements:

● A minimum of 3-5 years’ relevant working experience, of which at least 1 year in managing a team is preferred.Have led a team and products that use the above programming languages for at least 3 years.

● Experience in modern web application technologies such as

React, Typescript (FE), Nodejs (BE), Postgresql (BE), TypeORM (BE), and Typescript (BE) are required. Experience in Nextjs, and RoR (Ruby on Rails) is good to have.

Experience in the following would be advantageous:

● Agile processes/practices (e.g. Scrum, Extreme Programming)

● Continuous integration/continuous deployment

● Docker/container technology

● Kubernetes along with docker and container

● Postgresql

● Cloud/PaaS platforms, such as AWS/Heroku/OpenShift

● Serverless Framework

Preferred character/personality traits:

● Has high expectations of self

● Keen to share knowledge with team mates

● Strong communication skills

● Detail oriented

● Curious, open to new ideas

● Quick to learn new skills

● Self-driven and independent

● Strong sense of initiative

NCS is the leading technology services firm that operates across the Asia Pacific region in over 20 cities, providing consulting, digital services, technology solutions, and more.

We believe in harnessing the power of technology to achieve extraordinary things, creating lasting value and impact for our communities, partners, and people. Our diverse workforce of 12,000 has delivered large-scale, mission-critical, and multi-platform projects for governments and enterprises in Singapore and the APAC region.

We’re searching for a Salesforce Tech Lead to be part of our diverse team of talent here at NCS!

If you believe in going above and beyond, embodying excellence, and bringing people and technology together like never before, we would love to have a conversation with you!

What we seek to accomplish together:

• Create, design and lead the development of CRMs and solutions on the Salesforce platform including application integration and data migration, Sales, Service and Platform Cloud.
• Design and implement software components and having a very strong Service Oriented Architecture and integration background
• Lead the development of business requirements, specifications, process flows, application design, application configuration, testing and deployment
• Contribute the growth of the Salesforce practice through though-leadership, development of solution accelerators, reusable assets
• Works directly with clients to lead projects, facilitates business process analysis sessions, develop and deliver key components of Salesforce solution
• Deliver presentations to internal and external stakeholders on Salesforce capabilities and integration with other applications
• Develop delivery standards and best practice methodology and approach
• Provide mentoring and guidance to other team members

A little about you:

• B.S. degree in Computer Science, Business or equivalent years of professional experience in a relevant field.
• Experience in Salesforce CRM with end to end implementation experience
• Min 4-6 years in Salesforce implementations and completed at > 15 Salesforce projects
• Delivery or advisor of a complex Salesforce project with at least(ideally) 500 users, multiple departments/business units and across multiple countries
• Good understanding of system and data integration architecture and a strong understanding of relational databases (MySQL, SQL Server, Oracle, etc.)
• Experience and understanding of software development methodologies, e.g. Agile, Waterfall
• Certified in at least Sales and Service Cloud. Candidates with more Salesforce certifications, especially in PSS will be looked on flavourably.

What to expect:

As a Software Engineering Technical Lead, you will play a critical role in leading a team of talented software engineers in designing, developing, and delivering high-quality software products. Outside of your own engineering team, you will need to work alongside other Tech Leads and closely with cross-functional teams, including Product Managers, Designers, and QA Engineers, to shape and execute the technical vision of our projects. The ideal candidate will have a passion for technology, a deep understanding of Agile principles, and the ability to mentor and guide team members to reach their full potential.

You will be working within a highly motivated agile development team to deliver high-quality software applications according to requirements. This may include:

Ø Web application front-ends

Ø Web application/API back-ends

Ø Automation scripts

There will also be opportunities to explore areas beyond software development, such as DevOps, cloud infrastructure, software QA.

Are you the one? If so, you will be entrusted to…

● Lead and mentor a team of software engineers, fostering a culture of excellence, innovation, and collaboration.

● Collaborate with Product Managers to define project scope, technical requirements, and realistic timelines.

● Work closely with designers and developers to ensure seamless integration of user interfaces and back-end functionality.

● Champion Agile methodologies, ensuring the team adheres to Scrum or Kanban practices, holding regular stand-ups, sprint planning, and retrospectives.

● Drive technical decision-making processes, advocating for best practices, code quality, and scalability.

● Adopting proven software engineering practices like pair programming, code reviews, and test-driven development to maintain high coding standards, identifying potential issues, and suggesting improvements.

● Balance hands-on coding with leadership responsibilities, taking on technical challenges when necessary.

● Collaborate with cross-functional teams to identify potential roadblocks, risks, and mitigations, ensuring successful project delivery.

● Stay updated with the latest technology trends, tools, and frameworks, and proactively suggest improvements to existing systems.

● Promote a culture of innovation, encouraging experimentation, and supporting creative problem-solving approaches.

Requirements:

● A minimum of 3-5 years’ relevant working experience, of which at least 1 year in managing a team is preferred. Have led a team and products that use the above programming languages for at least 3 years.

● Experience in modern web application technologies such as

React, Typescript (FE), Nodejs (BE), Postgresql (BE), TypeORM (BE), and Typescript (BE) are required.

● Experience in Nextjs, and RoR (Ruby on Rails) is good to have.

Experience in the following would be advantageous:

● Agile processes/practices (e.g. Scrum, Extreme Programming)

● Continuous integration/continuous deployment

● Docker/container technology

● Kubernetes along with docker and container

● Postgresql

● Cloud/PaaS platforms, such as AWS/Heroku/OpenShift

● Serverless Framework

Preferred character/personality traits:

● Has high expectations of self

● Keen to share knowledge with team mates

● Strong communication skills

● Detail oriented

● Curious, open to new ideas

● Quick to learn new skills

● Self-driven and independent

● Strong sense of initiative

Requirements:

• The candidate should be a graduate with a Bachelor's Degree in Engineering

(Computer/Telecommunication), Computer Science / Information Technology or equivalent.

• Candidates with Diploma in Computer Studies with at least Four (4) full J2EE SDLC experience in the role of Technical Lead in J2EE solution architecting and design, are also welcome to apply.

• Candidates to have at least 3 years experience in a Technical Lead role.

• Track record in leading technical teams for design, development and deployment of medium or large scale J2EE project using platform products like IBM Websphere, Oracle will be advantageous.

• Knowledge and hands on working experience in Struts Framework, SPRING Framework, Hibernate, Web Services (SOAP and/or REST), JMS, Java Design Patterns, HTML5, JQuery, JNDI, JSP, XML, Java Script, IBM MQ-Series, Crystal Reports and/or Biometrics will be will be advantageous.

About ST Engineering

ST Engineering is a global technology, defence, and engineering group with offices across Asia, Europe, the Middle East, and the U.S., serving customers in more than 100 countries. The Group uses technology and innovation to solve real-world problems and improve lives through its diverse portfolio of businesses across the aerospace, smart city, defence, and public security segments. Headquartered in Singapore, ST Engineering ranks among the largest companies listed on the Singapore Exchange.

Our history spans more than 50 years, and our strategy is underpinned by our core values – Integrity, Value Creation, Courage, Commitment and Compassion. These 5 core values guide every aspect of our business and are embedded in our ST Engineering culture – from the people we hire, to working with each other, to our partners and customers.

About our Line of Business – Mission Software & Services

Our Mission Software & Services business provides leading-edge mission critical command, control, and communications (C3) systems with secured IT infrastructure and managed services. We support our client’s innovation journey through design thinking, analytics, and AI-enabled decision support with our full suite of cloud computing solutions. We provide intelligent, actionable insights and sustainable solutions to our valued partners in diverse industries including defence, government, and commercial sectors.

Together, We Can Make A Significant Impact

The Assistant Team Lead oversees a team of Software Engineers, guiding them through the entire software development lifecycle from analysis to deployment. They ensure adherence to project plans, maintain code quality, and provide technical assistance to customers while staying updated on emerging technologies and industry best practices. A strong background in software engineering, excellent leadership skills, and a commitment to delivering high-quality solutions are essential for success in this role.

Be Part of Our Success

• Lead a group of Software Engineer
• Execute full software development lifecycle
  Develop existing programs by analyzing and identifying areas for modification
• Integrate software components into a fully functional software system
• Develop software verification plans and quality assurance procedures
• Document, write operational documentation and maintain software functionality
• Deploy programs and evaluate feedback
• Comply with project plans
• Maintain and improve existing codebases and peer review code changes
• Investigate and use new technologies where relevant
• Provide a detailed level of technical assistance to the customers
• Support customers by responding within the designated SLA
• Investigate and troubleshoot issues, developing solutions for customers while understanding their needs
• Perform impact analysis and coordinate implementation
• Monitor and improve the system
• Carry out routine maintenance work
• Exceed customer expectations by providing outstanding customer service
• Proactively update customers and ensure they are satisfied with our support service
• Continually update technical knowledge and skills by attending in-house and external courses, reading manuals and accessing new applications
• Work closely with team members and Solution Architect
• Troubleshoot, debug and upgrade existing systems
• Maintain systems by monitoring and correcting software defects
• Improve system quality by identifying issues and common patterns, and developing standard operating procedures
• Enhance applications by identifying opportunities for improvement, making recommendations and designing and implementing systems
• Support Pre-sales and tender proposal.

Qualities We Value

• Proficiency in software engineering tools
• Ability to document requirements and specifications
• A passion for solving problems and providing workable solutions
• Strong analytical and reasoning skills with an ability to visualize processes and outcomes
• Proficiency in troubleshooting software issues and debugging a large codebase
• Outstanding all-round communication skills and ability to work collaboratively
• Advanced troubleshooting and debugging skills, with a passion for problem solving and investigation
• Demonstrated customer service experience or prior technical support experience; desire to go above and beyond in assisting customers
• Ability to manage and grow existing customer relationships by delivering high-quality support
• Commitment to providing the best experience possible for customers
• Experience in mission critical system is advantageous
• Technical expertise in the following areas is preferred:Ability to develop software in programming languages such as Java, C++
  Experience in various operating systems such as Windows, Linux
  Familiarity in databases such as MS SQL etc.
  Knowledge of algorithms and data structures
  

Our Commitment That Goes Beyond the Norm

• An environment where you will be working on cutting-edge technologies and architectures.
• Safe space where diverse perspectives are valued, and everyone’s unique contributions are celebrated.
• Meaningful work and projects that make a difference in people’s lives.
• A fun, passionate and collaborative workplace.
• Competitive remuneration and comprehensive benefits.

Software Engineer (Web) - Technical Lead

Email to: hr_admin@acpcomputer.edu.sg

Subject: Software Engineer (Web) - Technical Lead

The team aims to spearhead the digital transformation of government. Our team aims to design and develop software applications that help government agencies to better serve the needs of the people of Singapore.

We are looking for software developers that are open and enthusiastic about end-to-end software delivery and trying out new technologies. Be part of a cross-functional development team that values quality, automation and user experience of the software we deliver.

What to expect

● Mainly responsible for software design and development of web frontend and backend applications

● Write automated functional and unit testing for the code you write

● Develop backend APIs & databases supporting the applications

● Design and develop applications leveraging cloud technologies

● Assist DevOps Engineer on build and release automation

● Work closely with fellow developers in pair programming and code review

● Work closely with Business Analysts, Quality Engineers, User Interface/User Experience Designers to deliver features

Requirements

● Experience with front-end development framework such as React.js / Next.js

● Experience in server-side web application development using Node.js

● Experience on working on CI/CD pipeline

● Experience of leveraging on cloud platforms such as Amazon AWS, Azure or Google Cloud

Platform (GCP) etc

● Familiar with Javascript unit testing frameworks such as Jest or Mocha

● Familiar with Agile and Continuous Integration and Delivery Practices

● Familiar with version control using Git

● Open to work on other platforms because we want a cross-functional team

Preferred

● Minimum of 3-5 years of software development experience

● Solid Fundamentals in Javascript & Typescript

● Familiarity with building reusable web components will be an advantage

● Familiarity on how search engines components work (crawl, index, search)

● Familiar with practices such as Test-Driven Development and Behavior-Driven Development

● Familiar with Docker

● Collaborative team player with good interpersonal and presentation skills

Email to: hr_admin@acpcomputer.edu.sg

Subject: Software Engineer (Web) - Technical Lead

The team aims to spearhead the digital transformation of government. Our team aims to design and develop software applications that help government agencies to better serve the needs of the people of Singapore.

We are looking for software developers that are open and enthusiastic about end-to-end software delivery and trying out new technologies. Be part of a cross-functional development team that values quality, automation and user experience of the software we deliver.

What to expect

● Mainly responsible for software design and development of web frontend and backend applications

● Write automated functional and unit testing for the code you write

● Develop backend APIs & databases supporting the applications

● Design and develop applications leveraging cloud technologies

● Assist DevOps Engineer on build and release automation

● Work closely with fellow developers in pair programming and code review

● Work closely with Business Analyst, Quality Engineer, User Interface/User Experience Designers to deliver features

Requirements

● Experience with front-end development framework such as React.js / Next.js

● Experience in server-side web application development using Node.js

● Experience on working on CI/CD pipeline

● Experience of leveraging on cloud platforms such as Amazon AWS, Azure or Google Cloud

Platform (GCP) etc

● Familiar with Javascript unit testing frameworks such as Jest or Mocha

● Familiar with Agile and Continuous Integration and Delivery Practices

● Familiar with version control using Git

● Open to work on other platforms because we want a cross-functional team

Preferred

● Minimum of 3-5 years of software development experience

● Solid Fundamentals in Javascript & Typescript

● Familiarity with building reusable web components will be an advantage

● Familiarity on how search engines components work (crawl, index, search)

● Familiar with practices such as Test-Driven Development and Behavior-Driven Development

● Familiar with Docker

● Collaborative team player with good interpersonal and presentation skills

Email to: hr_admin@acpcomputer.edu.sg

Subject: Software Engineer (Web) - Technical Lead

The team aims to spearhead the digital transformation of government. Our team aims to design and develop software applications that help government agencies to better serve the needs of the people of Singapore.

We are looking for software developers that are open and enthusiastic about end-to-end software delivery and trying out new technologies. Be part of a cross-functional development team that values quality, automation and user experience of the software we deliver.

What to expect

● Mainly responsible for software design and development of web frontend and backend applications

● Write automated functional and unit testing for the code you write

● Develop backend APIs & databases supporting the applications

● Design and develop applications leveraging cloud technologies

● Assist DevOps Engineer on build and release automation

● Work closely with fellow developers in pair programming and code review

● Work closely with Business Analyst, Quality Engineer, User Interface/User Experience Designers to deliver features

Requirements

● Experience with front-end development framework such as React.js / Next.js

● Experience in server-side web application development using Node.js

● Experience on working on CI/CD pipeline

● Experience of leveraging on cloud platforms such as Amazon AWS, Azure or Google Cloud

Platform (GCP) etc

● Familiar with Javascript unit testing frameworks such as Jest or Mocha

● Familiar with Agile and Continuous Integration and Delivery Practices

● Familiar with version control using Git

● Open to work on other platforms because we want a cross-functional team :D

Preferred

● Minimum of 3-5 years of software development experience

● Solid Fundamentals in Javascript & Typescript

● Familiarity with building reusable web components will be an advantage

● Familiarity on how search engines components work (crawl, index, search)

● Familiar with practices such as Test-Driven Development and Behavior-Driven Development

● Familiar with Docker

● Collaborative team player with good interpersonal and presentation skills

Email to: hr_admin@acpcomputer.edu.sg

Subject: Software Engineer (Web) - Technical Lead

Team aims to spearhead the digital transformation of government. Our team aims to design and develop software applications that help government agencies to better serve the needs of the people of Singapore.

We are looking for software developers that are open and enthusiastic about end-to-end software delivery and trying out new technologies. Be part of a cross-functional development team that values quality, automation and user experience of the software we deliver.

What to expect

● Mainly responsible for software design and development of web frontend and backend applications

● Write automated functional and unit testing for the code you write

● Develop backend APIs & databases supporting the applications

● Design and develop applications leveraging cloud technologies

● Assist DevOps Engineer on build and release automation

● Work closely with fellow developers in pair programming and code review

● Work closely with Business Analyst, Quality Engineer, User Interface/User Experience Designers to deliver features

Requirements

● Experience with front-end development framework such as React.js / Next.js

● Experience in server-side web application development using Node.js

● Experience on working on CI/CD pipeline

● Experience of leveraging on cloud platforms such as Amazon AWS, Azure or Google Cloud

Platform (GCP) etc

● Familiar with Javascript unit testing frameworks such as Jest or Mocha

● Familiar with Agile and Continuous Integration and Delivery Practices

● Familiar with version control using Git

● Open to work on other platforms because we want a cross-functional team :D

Preferred

● Minimum of 3-5 years of software development experience

● Solid Fundamentals in Javascript & Typescript

● Familiarity with building reusable web components will be an advantage

● Familiarity on how search engines components work (crawl, index, search)

● Familiar with practices such as Test-Driven Development and Behavior-Driven Development

● Familiar with Docker

● Collaborative team player with good interpersonal and presentation skills

Email to: hr_admin@acpcomputer.edu.sg

Subject: Software Engineer (Web) - Technical Lead

The team aims to spearhead the digital transformation of government. Our team aims to design and develop software applications that help government agencies to better serve the needs of the people of Singapore.

We are looking for software developers that are open and enthusiastic about end-to-end software delivery and trying out new technologies. Be part of a cross-functional development team that values quality, automation and user experience of the software we deliver.

What to expect

● Mainly responsible for software design and development of web frontend and backend applications

● Write automated functional and unit testing for the code you write

● Develop backend APIs & databases supporting the applications

● Design and develop applications leveraging cloud technologies

● Assist DevOps Engineer on build and release automation

● Work closely with fellow developers in pair programming and code review

● Work closely with Business Analysts, Quality Engineer, and User Interface/User Experience Designers to deliver features

Requirements

● Experience with front-end development framework such as React.js / Next.js

● Experience in server-side web application development using Node.js

● Experience on working on CI/CD pipeline

● Experience of leveraging on cloud platforms such as Amazon AWS, Azure or Google Cloud

Platform (GCP) etc

● Familiar with Javascript unit testing frameworks such as Jest or Mocha

● Familiar with Agile and Continuous Integration and Delivery Practices

● Familiar with version control using Git

● Open to work on other platforms because we want a cross-functional team :D

Preferred

● Minimum of 3-5 years of software development experience

● Solid Fundamentals in Javascript & Typescript

● Familiarity with building reusable web components will be an advantage

● Familiarity on how search engines components work (crawl, index, search)

● Familiar with practices such as Test-Driven Development and Behavior-Driven Development

● Familiar with Docker

● Collaborative team player with good interpersonal and presentation skills

Job Description

• To manage communications between Project manager and development team, ensuring alignment of development goals and targets.
• To plan, roster and monitor development progress.
• To participate in the development of a large-scale web application using Microsoft .NET Framework and SQL Server.
• Understands functional requirements from stakeholders and business analysts, and performs impact analysis.
• Develop, unit testing and system integration testing of the application components.
• To support code merging, code compilation and deployment to Development, UAT and Production environments.
• Provide and update software documentation.
• Provide operational support for existing systems by investigating reported issues and resolving them.

Requirements

• Degree in Computer Science or relevant.
• Minimum 4 years working experience in software development using .NET 4.5, C#, ASP.NET, T-SQL using SQL Server 2012 and onwards.
• Have experience in end-to-end software development life cycle.
• Experience in technical architecting and design.
• Familiar and able to work with SCRUM Methodology.
• Knowledge of web front-end technologies such as CSS, JavaScript, JQuery, etc.
• Knowledge of code version control process and continuous integration process are required.
• Have strong analytic skills and problem-solving skills.
• Good interpersonal skills and ability to work in a team-oriented, collaborative environment.
• Good written and verbal communication skills in English.
• Knowledge in Java and Oracle is preferred, but not required.

We operate on a 5-day work week and offer a competitive remuneration, benefits package, and opportunities for career development.

The incumbent is responsible to provide technical leadership for the Technical Support team in supporting and managing technical escalations and new product introduction (NPI), stabilisations and knowledge transfer of Advantest Automated Test Equipment, Device Handling, Device Interface and Test Cell solution products in South East Asia region.

Job Responsibilities

• Lead and develop a regional team of technical support engineers to deliver an outstanding support experience through our local field service teams towards our regional customer base for all Advantest’s Automated Test Equipment (ATE), Device Handling, Device Interface and Test Cell products.
• Responsible for defining support strategies for the introduction of new products into our region to ensure highest service levels, risk mitigation and contingency plans.
• Collaborates closely with our Global Escalation team as well as Business Unit R&D to quickly provide sustainable solution to urgent customer escalations.
• Liaise and collaborate with global support teams, local field support and regional account teams.
• Ensure the Technical Support team provide the technical leadership product knowledge/solution transfer and feedback, responsible for knowledge retention.
• Maintain metrics and analyse data to assess process performance and implement improvements.

Job Requirement

• Minimum Bachelor degree in engineering in either Electronics, Mechanical or Software is preferred.
• Proven experience as a support/service manager in technical support or support delivery.
• Demonstrable a strong ability to lead as an experienced people manager with good employee engagement to achieve successful outcome for support activities and projects.
• Excellent analytical, problem solving and organizational skills.
• Solid communication skills at spanning the regional organisation as well as global.
• Winner attitude and mentality with outstanding customer and result focus.
• Occasional travel is required.

NCS is the leading technology services firm that operates across the Asia Pacific region in over 20 countries, providing consulting, digital services, technology solutions, and more.

We believe in harnessing the power of technology to achieve extraordinary things, creating lasting value and impact for our communities, partners, and people. Our diverse workforce of 12,000 has delivered large-scale, mission-critical, and multi-platform projects for governments and enterprises in Singapore and the APAC region.

We’re searching for a Salesforce Tech Lead to be part of our diverse team of talent here at NCS!

If you believe in going above and beyond, embodying excellence, and bringing people and technology together like never before, we would love to have a conversation with you!

What we seek to accomplish together:

• Create, design and lead the development of CRMs and solutions on the Salesforce platform including application integration and data migration, Sales, Service and Platform Cloud.
• Design and implement software components and having a very strong Service Oriented Architecture and integration background
• Lead the development of business requirements, specifications, process flows, application design, application configuration, testing and deployment
• Contribute the growth of the Salesforce practice through though-leadership, development of solution accelerators, reusable assets
• Works directly with clients to lead projects, facilitates business process analysis sessions, develop and deliver key components of Salesforce solution
• Deliver presentations to internal and external stakeholders on Salesforce capabilities and integration with other applications
• Develop delivery standards and best practice methodology and approach
• Provide mentoring and guidance to other team members

A little about you:

• B.S. degree in Computer Science, Business or equivalent years of professional experience in a relevant field.
• Experience in Salesforce CRM with end to end implementation experience
• Min 4-6 years in Salesforce implementations and completed at > 15 Salesforce projects
• Delivery or advisor of a complex Salesforce project with at least(ideally) 500 users, multiple departments/business units and across multiple countries
• Good understanding of system and data integration architecture and a strong understanding of relational databases (MySQL, SQL Server, Oracle, etc.)
• Experience and understanding of software development methodologies, e.g. Agile, Waterfall
• Certified in at least Sales and Service Cloud. Candidates with more Salesforce certifications, especially in PSS will be looked on flavourably.