Total 9 Quality Assurance Manager job vacancies in Education / Training category in Johor Bahru

The L&D Manager role involves a combination of strategic planning, responsible for designing, implementing, evaluating and overseeing learning and development programs and curriculum within the organization. This role involves collaborating with various departments to identify learning needs, creating effective development strategies, and evaluating the impact of these initiatives. As an L&D Manager, you will require a strategic mindset, strong leadership skills, and a passion for employee development to foster growth and development of DFI Team members, ultimately contributing to the organization's success and competitiveness in Singapore.

Key Responsibilities

• Partner closely with department heads and senior leadership to align training initiatives with organizational goals.
• Conduct surveys, interviews, and assessments to understand training needs - identify current and future skills and knowledge gaps within the organization.
• Implement effective strategies for training and development, to support career growth and development of the Singapore team members.
• Oversee assessments and follow up on post training evaluation to ensure the effectiveness of the learning and development programs and drive continuous improvement.
• Design and develop impactful training materials including training modules, presentations, job aids, and online resources and facilitate training sessions utilizing effective instructional techniques and adult learning principles.
• Monitor the effectiveness of training sessions and assess the impact of learning initiatives and provide data-driven insights for continuous improvement.
• Stay current with technology trends and tools in the field of L&D and incorporate relevant tools to enhance learning experiences and promote a culture of continuous learning within the organization.
• Ensure employees receive mandatory training and maintain compliance with relevant regulations and industry standards.
• Provide guidance and support to team members in their career development, across levels.
• Collaborate with external training providers, consultants, and statutory boards to deliver specialized training programs or access additional expertise as needed.

Qualifications:

• Bachelor's degree in Human Resources, Organizational Development, or a related field
• At least 5 - 7 years of experience in talent development, L&D, or a related role.
• Strong understanding of adult learning principles and training methodologies.
• Excellent communication, presentation, and interpersonal skills.
• Analytical skills to assess training effectiveness and make data-driven decisions.
• Project management skills to oversee multiple programmes initiatives simultaneously.

With the completion of Outram Community Hospital, SingHealth Community Hospitals (SCH) will have the largest pool of healthcare professionals in the Intermediate and Long Term Care (ILTC) sector. It is important that SCH has a good understanding on staff learning needs. Besides education delivered by its own faculty, SCH aims to contribute to the community by sharing skills and knowledge with colleagues in the ILTC sector, operationalised through the SCH Office of Learning (SCHOOL). Through working with the ILTC sector, SCH aspires to make significant contributions to the ILTC sector by co-creating training with the sector and collaborate on opportunities for capability building. This is reflective of SCH’s vision in “Bridging Care, Building Communities”.

The Assistant / Manager will set up and oversee planning & coordination of the operational, manpower and administrative matters of the Education Office. He/ She is expected to identify educational and training development opportunities within the Intermediate and Long Term Care (ILTC) sector - including reviewing landscape analysis of the ILTC education resources, needs, stakeholders and opportunities. He/ She will ensure the SCH Education Office plays a pivotal role within SingHealth (SingHealth Residency, Group Education, the Academic Medicine Education Institute (AM.EI), Regional Health Systems) and the community.

He/ She will also drive partnership development and administrative support in collaborations with local/ overseas institutions (e.g. developing MOUs, collaborative and clinical placement agreements, funding support, etc) – including Ministries and government agencies, Institutes of Higher Learning, and other ILTC partners on ILTC training matters. He/ She is also expected to lead in key educational initiatives such as curriculum development, conference programme development, and organisation and faculty development activities.

Job Requirements

• Bachelor’s degree in Business and/or Health Sciences-related studies
• Preferably with minimum 8 years’ experience in a healthcare and/or education environment.
• Good analytical, communication (interpersonal), presentation, and writing skills
• Efficient use with MS Office (Excel, Word, Powerpoint) for data analysis and presentation

• You promote and safeguard the IKEA culture by being a role model who expresses the IKEA values in all L&D operational matters and people agenda.
• You will be contributing and supporting the country L&D agenda by working closely with all stores’ L&D Managers.
• You will be an active contributor in the formulation, communication and implementation of regional and local competence development strategies, tools and programs in close cooperation with HR Generalist.
• You actively promote the implementation of the regional training calendar in close co-operation with the regional competence hub and the functional L&D specialists.
• You support the implementation of a local and regional pool of trainers of programs in the training calendar.
• You actively contribute and secure the process of performance evaluation & development talk, and talent review process in partnership with the HR Generalist.
• You ensure investments and budget for all learning activities with clear goal settings and follow up.
• You are responsible for the digital training records and relevant reports.
• You secure the co-operations with the external partners within L&D area i.e. Universities, Poly techniques and other institutions.

With the completion of Outram Community Hospital, SingHealth Community Hospitals (SCH) will have the largest pool of healthcare professionals in the Intermediate and Long Term Care (ILTC) sector. It is important that SCH has a good understanding on staff learning needs. Besides education delivered by its own faculty, SCH aims to contribute to the community by sharing skills and knowledge with colleagues in the ILTC sector, operationalised through the SCH Office of Learning (SCHOOL). Through working with the ILTC sector, SCH aspires to make significant contributions to the ILTC sector by co-creating training with the sector and collaborate on opportunities for capability building. This is reflective of SCH’s vision in “Bridging Care, Building Communities”.

The Assistant / Manager will set up and oversee planning & coordination of the operational, manpower and administrative matters of the Education Office. He/ She is expected to identify educational and training development opportunities within the Intermediate and Long Term Care (ILTC) sector - including reviewing landscape analysis of the ILTC education resources, needs, stakeholders and opportunities. He/ She will ensure the SCH Education Office plays a pivotal role within SingHealth (SingHealth Residency, Group Education, the Academic Medicine Education Institute (AM.EI), Regional Health Systems) and the community.

He/ She will also drive partnership development and administrative support in collaborations with local/ overseas institutions (e.g. developing MOUs, collaborative and clinical placement agreements, funding support, etc) – including Ministries and government agencies, Institutes of Higher Learning, and other ILTC partners on ILTC training matters. He/ She is also expected to lead in key educational initiatives such as curriculum development, conference programme development, and organisation and faculty development activities.

Job Requirements

• Bachelor’s degree in Business and/or Health Sciences-related studies
• Preferably with minimum 8 years’ experience in a healthcare and/or education environment.
• Good analytical, communication (interpersonal), presentation, and writing skills
• Efficient use with MS Office (Excel, Word, Powerpoint) for data analysis and presentation

With the completion of Outram Community Hospital, SingHealth Community Hospitals (SCH) will have the largest pool of healthcare professionals in the Intermediate and Long Term Care (ILTC) sector. It is important that SCH has a good understanding on staff learning needs. Besides education delivered by its own faculty, SCH aims to contribute to the community by sharing skills and knowledge with colleagues in the ILTC sector, operationalised through the SCH Office of Learning (SCHOOL). Through working with the ILTC sector, SCH aspires to make significant contributions to the ILTC sector by co-creating training with the sector and collaborate on opportunities for capability building. This is reflective of SCH’s vision in “Bridging Care, Building Communities”.

The Assistant / Manager will set up and oversee planning & coordination of the operational, manpower and administrative matters of the Education Office. He/ She is expected to identify educational and training development opportunities within the Intermediate and Long Term Care (ILTC) sector - including reviewing landscape analysis of the ILTC education resources, needs, stakeholders and opportunities. He/ She will ensure the SCH Education Office plays a pivotal role within SingHealth (SingHealth Residency, Group Education, the Academic Medicine Education Institute (AM.EI), Regional Health Systems) and the community.

He/ She will also drive partnership development and administrative support in collaborations with local/ overseas institutions (e.g. developing MOUs, collaborative and clinical placement agreements, funding support, etc) – including Ministries and government agencies, Institutes of Higher Learning, and other ILTC partners on ILTC training matters. He/ She is also expected to lead in key educational initiatives such as curriculum development, conference programme development, and organisation and faculty development activities.

Job Requirements

• Bachelor’s degree in Business and/or Health Sciences-related studies
• Preferably with minimum 8 years’ experience in a healthcare and/or education environment.
• Good analytical, communication (interpersonal), presentation, and writing skills
• Efficient use with MS Office (Excel, Word, Powerpoint) for data analysis and presentation

Job Requirement

• A recognised Bachelor's Degree in Business, accountancy, finance, environmental, IT or equivalent.
• Passion in sustainability related subject and development.
• Proven experience as an training executive and experience in sustainability subject course design, implementation and evaluation of professional development programme
• Familiarity with learning platforms and social media
• Possess excellence writting skill, strong in communications, interpersonal and organisational abilities
• Capable of working independently and under time constraints

Responsibilities

• Manage full cycle of training programmes including e-lerning from need analysis, design and development, delivery and evaluation
• Select, engage and manage internal and external resources to develop and deliver effective training programme
• Obtain feedback from stakeholders on the effectiveness of the training programme to continually improve on achieving learning outcome
• Conduct professional courses or modules for specific programmes when required.
• Design and develop training content for sustainability related training programme
• Manage company's website and social media
• Drive market research, benchmarking and keep up to date with best practices of learning interventions.

About Us:

We are a leading and innovative consulting firm focused on delivering high-impact solutions and training programmes to empower businesses across various industries. Our mission is to drive organizational growth and success by providing exceptional consulting services and comprehensive training modules. We believe in fostering a culture of collaboration, excellence, and continuous learning, where talented professionals can thrive and make a significant impact on the business landscape.

Job Summary:

The Learning and Development (L&D) Manager plans, develops and implements development and training programs for corporate employees. The manager also oversees the designing and developing of WSQ and non-WSQ courseware, managing relationship with client stakeholders and associates, reviewing and updating existing courseware to ensure currency and relevancy to latest industry trends.

Duties/Responsibilities:

· Lead and manage the L&D unit’s revenue and P&L.

· Directs the corporate client needs assessment for training and development to enhance the effectiveness of employee job performance.

· Lead the design and development of Course Proposals, Learner Guide, Lesson Plan, Facilitator Guide, Assessment Plan, Cross-Reference Matrix, PowerPoint Slides and Virtual delivery Guide based on SSG Skills Framework.

· Review, update and manage all training products and its contents.

· Collaborate with content partners, trainers and SMEs on curriculum review and enhancement.

· Conduct TTT for new and revised products to brief internal and external stakeholders.

· Build and maintain strong, long-lasting relationships with key clients, understanding their unique challenges, and tailoring training solutions to meet their specific requirements.

· Identify and pursue new business opportunities through networking and industry events.

· Collaborate with the consulting and training teams to develop compelling and customized proposals, responding to RFPs, and delivering persuasive presentations to potential clients.

· Lead negotiations with clients to secure contracts and agreements, ensuring favorable terms while aligning with company objectives and client expectations.

Generic Skills:

· Presentation and Facilitation Skills

· Planning and Organization Skills

· Time Management

· Teamwork

· Creativity and Innovativeness

· Virtual Collaboration

Technical/Functional Skills:

· MS Office skills

· Writing skills

· Ability to conduct research before conducting training or development works

· Ability to understand Skills Frameworks, interpret Skills Standards, Technical Skills Competencies (TSC) and Critical Core Skills (CCS)

Education and Experience:

· Minimum diploma and above in Management, Training or HR or related disciplines.

· Diploma/Certificate in training and development or organizational development.

· More than 2 years of adult and continuing education training experience.

· Professional certification e.g. ACTA, ACLP, DACE or DDDLP is a plus.

Job Description

Manager, Research, Evaluation & Development

We are looking for passionate individuals committed to the cause of enabling socially disadvantaged low-income families and communities realise their aspirations and get out of the poverty cycle.

This position will offer opportunity to spearhead a new unit committed to justice, data-driven decision making, and participatory research.

Responsibilities:

• Lead, design and execute an integrated Monitoring, Evaluation and Learning (MEL) strategy and system across the whole of SCC and transformation verticals, together with research consultant, to track families’ transformation journey so as to (1) to monitor the progress and impact of our work so that SCC can learn iteratively to adapt and improve our work and (2) to evaluate the extent to which SCC has achieved “Poverty Transformation With-in Empowered Communities”
• Iterate, finetune and validate SCC’s organizational theory of change (SCC TOC) through prototyping efforts in Lengkok Bahru (LB Prototype) in collaboration with social & family workers and various transformation verticals
• Work with various team leads to synergize and execute an integrated and coherent data collection system across SCC for MEL
• Work with research consultant to ensure that SCC team is equipped with capabilities to conduct and sustain MEL in our work
• Analyze collated data and synthesize insights on SCC’s work from the MEL system
• Communicate monitoring, evaluation and learning insights from SCC’s work to internal and external stakeholders
• Design & conduct programme evaluation for social work-related programmes and/or community initiatives
• Design & conduct evaluation for the family transformation verticals with pathways in education and development, home ownership and livelihood.
• Conduct research (can be joint research-evaluative study) on families which can assist in new program development or to build pivot strategies for existing programs
• Provide supervision and guidance to Research, Development & Evaluation (RED) Executive
• Work with FTMS data management team to ensure coherent data systems across SCC programmes/verticals that are aligned to the MEL strategy for tracking of families’ transformation journey towards Poverty Transformation
• Oversight of new and existing research projects across SCC and develop SCC into a practice and thought leading centre for community-centric, social mobility and practice research

Requirements:

• Degree with Honours with at least 6-8 years of research, or evaluation and/or marketing experience
• Experience working with the social service sector would be preferred
• Strong analytical skill and strong familiarity with non-profits and proficiency in research or MEL (Monitoring, Evaluation and Learning) framework or evaluative tools and approaches
• Ability to work autonomouslyand execute multiple tasks while responding to multiple priorities
• High level of judgment with an eye for trends and patterns
• Sensitivity to implications of policies on work with families
• Willing to be hands-on and work with internal and external stakeholders
• Team-player and willingness to collaborate

Only shortlisted candidates will be notified.

Thank you for applying.

Job Highlight

Salary: up to $6000

Contract Duration: 10 months

Working Location: Nearest to Stadium MRT

Working Hours: 9.00am – 6.30pm (Monday to Friday)

Job Descriptions

• Design training curriculum
• Deliver training programmes
• Administer and coordinate training programmes
• Develop, implement and review training policies and guidelines
• Provide support to assigned stakeholders
• Manage projects or events as assigned

Job Requirements

• Diploma/Degree in related disciplines.
• 3-5 years of relevant experience in training/ learning development
• Must possess an accredited trainer certification (ACTA, ACLP, DACE, DLLP) or its equivalent
• Only Singaporean need to apply

Interested candidate please click ‘Apply Now’. We regret to inform that only shortlisted candidates will be contacted.

Sam Yee

Outsourcing Team

BGC Group Pte. Ltd.

EA Registration No: R22107286

EA License Number: 05C3053