Total 188 QA Specialist job vacancies in Customer Service category in The United States of America

PES is an international services company providing Project Management, Construction Management, Commissioning & Qualification and Automation services to our clients in the pharmaceutical, nutritional and related sectors.

With offices across Europe, Asia and US, our core focus is on consistently delivering high-quality outcomes for our multinational clients.

This focus, and our people's experience in delivering consistent quality results for our clients over the past 20 years has been key to our success to date.

We are currently looking for a Electrical QA/QC Engineers for a Data Center Project to join us on a permanent role to help us deliver various projects in the Data Centre Industry.

Key Attributes/Responsibilities

• We are looking for individuals with extensive previous experience working as a QA/QC on large, international projects with deep knowledge of electrical systems.
• Looking for individuals with experience in the construction of High-Tech facilities and well-versed with LV/22KV electrical systems.
• Review approved drawings and ensure compliance with the construction specifications.
• Coordinate with Project Engineers for technical assistance, generating Root Cause Analysis (RCA) for Client-requested quality observations, and project closeout.
• Work together with the electrical contractors to properly document the quality process, tracking and final turnover.

We are currently looking for candidates in Singapore.

If you'd like to find out about this opportunity or any other opportunity, please forward your CV to Nelson Anthony (careers@pes-international.com).

If you would like to find out about the latest Jobs and Projects we are involved in then do follow us on LinkedIn: https://www.linkedin.com/company/processengineeringspecialists/mycompany/

PES International operates as an equal opportunity employer. No terminology in this advert is intended to discriminate on the grounds of age, race, religion, sexual orientation or any other factors with no bearing to employment skills and we confirm that we are happy to accept applications from persons of any background for this role

As a Service Specialist, providing exceptional service should be part of your core value and your driving mission is to ensure your customers will experience a memorable time with us!

To do so, you will also need to ensure all critical touch points are well prepared for you to execute your driving mission, and these are;

• Ensuring the restaurant floor is ready to welcome your guests
• All service stations are well-prepared to assist you in the delivery of your service acumen
• Receiving enquiries and ensuring customers' requirements are accounted for and assisting in making it happen
• Processing all cash/credit transactions at the end of guests' meals and ensuring everything is accounted for
• Provide service recovery as and when unforeseen situations occur causing your guest's experience to be affected
• You will also learn to create various beverages for your guests!
• Ensuring dining area is always clean and welcoming for your next round of guests

Posted: 22/12/2023

Closing Date: 22/04/2024

Job Type: Permanent - Full Time

Location: Melbourne, Victoria

Job Category: Banking and Financial Services


About Liberty
Helping people is in our DNA. As the leading non-bank lender in Australia, for decades we have been providing free-thinking loans and have helped over 500,000 people get financial. We offer a broad range of flexible and custom products and are passionate about building and delivering exceptional experiences for our customers.
We are a collaborative and social community that pride ourselves on being values driven. We base our vision of being the leading finance group that champions free thinking on FLAIR , our five key values that guide us to always be Fair, Learning, Accountable, Invested and Resourceful.  These values inform everything we do, from how we

... Click here to view more detail / apply for Service Specialist

Salt is hiring support operations expert to join our Social Media client on a 6-month and renewable contract role. This candidate will directly support our client's partners, provide delightful partner support experiences and help to reduce operational issues with our partner programs and related products.

Job Scope:

• Provide our partners with a delightful, high touch and effective support experience
• Onboard partners and serve as primary Ops point of contact
• Respond to inbound partner inquiries about product features, bugs, etc.
• Troubleshoot complex issues and translate pain points to effectively resolve issues
• Spot trends in partner issues and communicate feedback to cross-functional teams
• Operationalize processes to improve partner experience
• Improve our support workflows around issue resolution and product insights
• Develop product and issue specialisation to improve the quality of support

Qualification:

• 2+ years of experience in operations, customer support, technical support, or account/partner management
• Experience using Excel and/or basic data & insights tools
• Proactiveness, adaptability, learning mindset
• Able to work non-traditional hours (outside of 9am-6pm) occasionally

If this role sounds like your ideal job move, please do reach out to me, Jaya @ jvenkataraman@welovesalt.com alternatively you may apply via the system.

CEI No: R1659595 / EA No: 07C3147

WOW Recruitment  is looking for an experienced  Customer Support Specialist  for our client in Macquarie Park, specialising in Internet of Things (IoT) solutions and mobile communications. They collaborate with leading smart-living brands worldwide and top local Telco service providers to offer the best solutions to the market. You will be part of a talented team with an entrepreneurial mindset that challenges the status quo and works with valued partners across the globe.
 


$ 75k Super
On-site location based in Macquarie Park
Previous experience in Telco is preferred
 
The Role:
 


Manage tickets, escalations, and complex enquiries from customers.
Develop and maintain high-quality training materials, process documents, knowledge based articles and troubleshooting guides.
Assist in day-to-day operations of the customer service team ensuring agreed KPIs and standards are met.
Build an inspiring and motivated team empowered to deliver exceptional customer outcomes on every interaction.
Identify opportunities
... Click here to view more detail / apply for Customer Service Specialist

Provide Clinical Support to Doctors and Techncians in Interventional Radiology and Cardiology as well as in Vascular on our vast pherephral product portfolio

Ideal candidate should be educated and experienced in medical environment to understand the procedures interventinal cardilogy, radiology and vascular applications.

Our client is leading player in automotive servicing industry. Due to business needs, they are now recruiting a Customer Care Specialist to be part of their Service Team for ongoing transformation projects. They are located in the West - easily accessible.

Duties of Customer Care Specialist:

• Facilitate the transition of showroom visitors into workshop sales.
• Oversee the intake process and daily sales of vehicle service products.
• Promptly manage customer vehicle intake for repairs and servicing.
• Maintain comprehensive documentation on service costs and vehicle history.
• Create job orders based on customer requirements.
• Address customer concerns and complaints promptly and efficiently.
• Deliver personalized and attentive service to all customers.
• Track job progress, suggest additional repairs or services, ensure vehicle readiness for pick-up, and conduct follow-ups with customers after service completion.

Requirements:

• At least 2 years of relevant experience in Automotive Industry
• Possess valid Class 3 Driving License

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: jobs@recruitpedia.sg
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Job Responsibilities

• Order Processing- Maximizes customer service level by processing all customer orders in such a way to eliminate any errors in order. Analyses service failures and makes recommendations for improvements. This to maximize customer service level and sales.
• Resolve Customer Complaints- Ensures efficient customer complaint handling and decrease of the number of complaints. This by:
• Pre-advising all customers of any potential shortages including reason and next availability.
• Processing all allocated customer’s returns / queries. Logging all customer complaints queries or issues and ensuring all are resolved in a timely manner.
• Obtaining and evaluating all relevant information to handle enquiries and complaints. Reports on customer complaints as requested by Customer Services Lead.
• Pro-actively inform the customer of what can be delivered. Identify potential stock issues and efficiently inform customers and internal stakeholders (e.g. Sales) to ensure excellent customer relationships
• Provide the Logistics Operators with adequate lead-time in such a way that all customer deliveries can be planned, coordinated and dispatched in order to satisfy the required deadlines, maximize utilization and minimize cost.
• Administer customer account data. Update master data as appropriate, ensuring accurate specific information. Provide on- going support as requested by team leader or manager
• Evaluate external customer satisfaction, define and implement improvement activities based on these results.

Job Requirements

• Diploma or Degree
• 2-5 years of experience in customer service, in an FMCG environment
• Understanding of order to cash processes and experience in managing order flows with internal and external stakeholders
• Detailed SAP ECC system knowledge
• Proficient in Excel

• Address customer inquiries promptly and efficiently
• Resolve customer concerns and provide effective solutions to ensure their satisfaction
• Cultivate and maintain strong customer relationships while offering ongoing support
• Facilitate accurate and timely order processing and delivery of products/services
• Maintain up-to-date customer records and information
• Collaborate with team members to enhance customer service procedures
• Assist with various administrative duties as required

Requirement:

• Singaporean
• Diploma holder in any field

*Dress code: Office Attire (No T-shirt, jeans, sneakers, etc)

**We regret that only shortlisted candidates will be notified**

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its Singapore and overseas subsidiaries and affiliates collecting, using and disclosing your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services, complying with Government’s COVID-19 health advisories and such other purposes stated in our privacy policy. Our full privacy policy is available at www.persolkelly.com.sg. If you wish to withdraw your consent, please drop us an email to let us know. Please feel free to contact us if you have any queries. Juven Lee Hui Teng (EAP No. R23116281) EA Licence No. 01C4394

Madam Partum is a leading Pre-Partum and Post-Partum care specialist in Singapore. We harness the effectiveness of meridian massage (TCM Tuina) to help mothers achieve a complete & wholesome recovery.

At Madam Partum by Chien Chi Tow, we strive to provide the best customer experience to our customers.

We are looking for a Customer Service Specialist who can work towards the company goals. The ideal candidate needs to be equipped with strong organization and sales skills, with extensive product knowledge and able to provide excellent customer service in order to promote the company services and products effectively.

• Identify and able to provide personalized solution to customer’s needs.
• Attend to customer’s feedback and questions in a professional and timely manner.
• Maintain a continuous high level of customer service delivery and satisfaction.
• Goal-Sales driven , self motivated individual with the ability to focus.
• Strong administrative skills and able to handle a fast paced environment.
• Ensure proper documentation, notification, escalation, tracking and follow up of all interactions with customers.
• Liaise with other support teams as required to resolve requests/issues in a timely manner.
• Main task will include managing customer queries via whatsapp, social media and other platforms such as events/outlet.
• X factor and willing to go the extra mile to help customers.
• Savvy with all communications devices such as WhatsApp and multichannel platforms.

Job Types: Full-time, Permanent

Benefits:

• Employee discount

Schedule:

• Weekend availability

Supplemental pay types:

• 13th month salary
• Commission pay

Provide comprehensive admin support to our Liverpool and Sefton Specialist Perinatal Service. Please see attached Job Description for full list of role requirements and main responsibilities.

Customer Service Specialist

12-month contract

Work Your Magic with us!

Ready to explore, break barriers, and discover more? We know you’ve got big plans – so do we! Our colleagues across the globe love innovating with science and technology to enrich people’s lives with our solutions in Healthcare, Life Science, and Electronics. Together, we dream big and are passionate about caring for our rich mix of people, customers, patients, and planet. That's why we are always looking for curious minds that see themselves imagining the unimaginable with us.

Main Responsibilities:

• Proactively resolve order issues with customers and internal stakeholders to fulfil customers’ delivery requirements.
• Process customer purchase orders in accordance with established KPI and to meet sales terms & conditions.
• Ensure products included in quotations are legal for sale to customers.
• Ensure all orders fulfil regulatory requirements and documentations before processing and releasing for deliveries.
• Ensure sale prices are in accordance with our pricelist or businesses’ agreed prices.
• Liaise with customers regarding enquiries on their orders.
• Proactively reach out to customers on open orders which are due and push for deliveries.
• Proactively update customers on orders & delivery status.
• Liaise closely with Cash-On-Delivery customers for payments before processing orders.
• Work closely with other departments to resolve issues and drive efficiency
• Involve in projects involving departmental processes

Requirement:

• At least diploma qualification/Bachelor degree’s in any field
• Minimum 1 years of experience in order management and customer service
• Experience in SAP system
• Proficient in MS suites such as MS Excel
• Good communication skills
• Highly-organized

Reg no: R22104540

EA license no: 94C3609

Posh and modern working environment catering for the mid to high end customers.

Support beauty salon and Aesthetic center.

We have opening for talented and ambitious individual aiming to excel in their job.

Aesthetic treatment sales consultant

Representing company image and professionalism.

Handling incoming enquiry or complaints.

Skin analysis and consultation.

Sales of skincare product and facial, slimming and TCM therapeutic services and Aesthetic treatment sales.

Love interacting with customer.

Outgoing and pleasant.

Responsible for the sales of your team.

Why we are different

Commission for Ala carte, Packages.

Commission for product sales.

Commission for branch performance.

Overriding commission.

Staff incentive and discount.

Conducive working environment.

Shorter working hours( 2 shifts).

Interested candidate who have the drives and initiative, we welcome you to join our elite team of professionals.

Our client is leading player in automotive servicing industry. Due to business needs, they are now recruiting a Customer Care Specialist to be part of their Service Team for ongoing transformation projects. They are located in the West - easily accessible.

Duties of Customer Care Specialist:

• Facilitate the transition of showroom visitors into workshop sales.
• Oversee the intake process and daily sales of vehicle service products.
• Promptly manage customer vehicle intake for repairs and servicing.
• Maintain comprehensive documentation on service costs and vehicle history.
• Create job orders based on customer requirements.
• Address customer concerns and complaints promptly and efficiently.
• Deliver personalized and attentive service to all customers.
• Track job progress, suggest additional repairs or services, ensure vehicle readiness for pick-up, and conduct follow-ups with customers after service completion.

Requirements:

• At least 2 years of relevant experience in Automotive Industry
• Possess valid Class 3 Driving License

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: jobs@recruitpedia.sg
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Main Roles and Responsibilities:

• Regularly perform meetings with all client stakeholders (regional Business team and Client IS&T Managers & Offshore teams/leads)
• Interface with third-party vendors/subcontractors as required to resolve issues and facilitate communication taking ownership of the issues.
• SAP application Production support
• Co-ordinate for smooth transfer of projects from the Implementation team to the support team, ensuring that proper KT is done and all documentation like FS, IT Scripts, and UAT scripts are uploaded to the central Knowledge management system.
• Responsible for application support and problem-solving during office hours.

Secondary Skills:

• End to end configuration and development knowledge in FI including Treasury, Vertex, project systems, IS solutions – RMCA or SAP Retail and not pertaining to list only
• SAP ABAP development experience on ECC 6.0, S4/HANA
• Mandatory Expertise in AP /AR, GL , Bank Accounting , Asset accounting , Controlling
• Needs to coordinate with business users on issue basis Forms Technologies like Smartforms, Adobe forms, SAP Script