Welcome Team Manager
1.0 FTE / 35 Hours per week; Grade 5, £25,138.00 - £28,759.00
Fixed term until the return of the post holder (maternity cover)
Marjon is a small university in the North of Plymouth. We have a strong sense of community, where you’ll get to know many students and most staff by name.
In this role, you will be acting as maternity cover for the role of Welcome Team Manager, leading and managing the Welcome team on Reception, which includes student employees. You will set and maintain exceptional standards of customer service across all enquiries, to ensure that everyone who uses the service receives a friendly, professional and helpful service, whether they are existing students, prospective students, visitors or staff.
Our values are at the heart of everything we do. We encourage all staff to consider how they can support students and their colleagues to achieve their best and contribute to the ongoing success of Marjon.
Where you’ll work:
In this role, you’ll be based in the Welcome team, on our green campus.
In order to be successful in this role, you will be required to work on site.
Follow us on Instagram to get to know us a bit better (@marjonwelcometeam)
Supporting our people:
At Marjon, we are firmly committed to supporting every member of staff who works for us. Our Balance programme of health and wellbeing activities aims to help you to look after your physical health, nutritional health, mental health and social health.
We’re big believers in the importance of work/life balance. Many of our employees work flexibly and they are able to apply for parental leave and time off for dependants.
We are keen to hear from a diverse range of applicants to support our goal to realise every individual’s potential. We are a ‘Disability Confident Employer’: candidates who declare a disability and who demonstrate on their application that they meet the essential criteria will be included on the shortlist.
Closing date: Tuesday 14 May 2024 (at 11:59pm)
Interview date: Wednesday 22 May 2024
How to Apply
To apply for this position, please complete the University’s online application form.
To access the form and for further details please visit the University’s job website: https://jobs.marjon.ac.uk/
Please note, we will only consider applications submitted direct to the University via the above website. We do not accept applications or CVs submitted via third parties.
PLEASE NOTE THAT ALL COMMUNICATION WILL BE ELECTRONIC, PLEASE CHECK YOUR EMAIL ACCOUNT REGULARLY.
If you have any issues with applying online and need additional support including reasonable adjustments with the application process, please contact the People Team on peopleteam@marjon.ac.uk.
It is sometimes necessary to close vacancies before the closing date. If you have not heard from us within 4 weeks of the closing date, please assume that you have not been shortlisted.
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to
Disability Confident.