Total 26 Production Specialist job vacancies in Selangor

Responsibilities

• To manage daily production admin operations of the company.
• To lead a team of admin executive and supervise their daily scope work.
• To manage and supervise the delivery schedule and deadlines.
• To manage and solve customers' complaints.
• To ensure the smooth and adequate flow of information within the company to facilitate other business operations.
• Report to group General Manager.

Requirement

• Experience as Administration Manager or equivalent.

Benefits

• Good career prospects
• Good opportunities to learn new work skill
• Opportunity to participate holding company share option scheme
• Bonus for confirm employee
• EPF/SOCSO

This position can apply to Automation & Granulation & Extrusion & Plastic Injection & Assembly Workshop.

该职位开放给自动化、造粒车间、挤出车间、注塑车间、装配车间的申请。

Responsibilities

• Arrange reasonable manufacturing planning according to production orders and complete manufacturing tasks on time.
• Coordinate with other engineers, suppliers, and assembly teams to ensure machines meet OEE targets.
• Establish technical manuals, drawings, models, training documentation, preventative maintenance plans, and troubleshooting guides for newly established automated equipment/processes.
• Work with automation suppliers for design reviews, research, installation, and troubleshooting of parts.
• Examine the manufacturing management in the workshop and the implementation of the manufacturing technical documents.
• Responsible for coordinating new product pilot manufacturing.
• Responsible for the maintenance of mold and fixtures in the area of responsibility
• Participate in the trial production, testing, and review of new products, materials, and molds.
• Ensure records are adequately maintained, updated, and traceable per ISO 13485 requirements.
   

Requirements

• Prefer Mechanical Engineering/ Polymer Engineering or another related field.
• Ability to work independently and under pressure, good team spirit, strong interpersonal skills, adaptability, and good communication and presentation skills.
• Candidates fluent in Mandarin are preferred as the role requires the candidate to deal with Mandarin-speaking colleague
• Fresh Graduates are encouraged to apply!
   

Perks & Benefits

• On-the-job training will be provided
• Medical Benefits
• Incentive Allowance
• Seniority Reward
• Year-end salary adjustment
• Year-End Bonus
• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Casual dress code
• Free snacks / Happy hours
• Regular team activities
• Company trips
• Personal leave
• Open culture
• Personal development opportunities

Job Function: To supervise and lead production team to ensure that production of goods meets delivery schedule and compliance with company quality standards.

Job Description:

• To set up and implement work instruction and procedure and ensure they are being followed;
• To plan and schedule for job change for daily work assignment and estimate worker hour requirements for completion of job assigned accordingly;
• To monitor and ensure products manufacturing process are according to the control procedures and specification during production;
• To study, analyse and trouble shoot problems arise from production section;
• To document and record product quality, rejected, non-conformities data for analysis on performance of the product;
• To prepare and submit on daily production output report and ensure production target are met;
• To lead, supervise, monitor and motivate operators to achieve monthly’s target and strive for productivity and quality awareness;
• To maintain workers discipline and resolve problems and grievances of subordinates.
   

Job Requirements:

• Candidate must possess at least SPM
• At least 3 Year(s) of working experience in the related field is required for this position.
• At least 1 Year(s) of supervision and training experience.
• Have experience in handling foreign worker;
• 5.5 day (Monday to Saturday) working basis;
• Able to perform overtime job daily;
• Required Skill(s): Machine Setting, Maintenance, Leadership, Troubleshooting, Production Planning
• Preferably Entry Level specialized in Manufacturing/Production Operations or equivalent.
• Ability to work under pressure and work independently;
• Excellent organization, communication, and interpersonal skills.

Perks & Benefits

• Employee equity
• Commission and bonus
• Yearly increment
• Allowance (travel stipends, transportation, etc.)
• Regular team activities
• Company trips
• Medical insurance
• Medical Benefits
• Dental Benefits
• Open culture
• Personal development opportunities
• Awards and recognition

Job Descriptions:

• Sourcing for potential prospects and attend to enquiries.
• Conduct marketing sales calls, site viewings and presentations.
• Responsible on handling all lease documentations.
• Generate leasing leads and negotiate deals from initiation to final execution
• Assist in retail operational matters and recommend strategies that will improvise, and maximize the efficiency.
• Work with tenants to develop retail SOP and ensure tenants adhere to the mall rules and regulations.
• Monitor tenancy renewal and necessary follow up on payments.
• Aid in planning and implementing the tenancy mix in a retail mall.
• Research and report on competitive leasing trends in the industry.
• Communicate issues to management and plan a course of corrective action.
• Establish and maintain good landlord-tenant relationships.
• Work closely with Head of Department on the overall department performance and goal.

Requirements:

• Minimum Professional Certificate, Diploma or Degree in the relevant discipline.
• Fresh graduates or preferably with marketing working experiences are welcome to apply.
• Strong communication skills.
• Resourceful and has ability to work well with landlord and tenants.
• Good proficiency in Microsoft Office and PowerPoint.
• Able to work independently and as part of team.

Work Location:
Suite 03-09, Level 3, Centro, 8 Jalan Batu Tiga Lama, 41300 Klang, Selangor. 

Management Office:
Centro Properties Group Sdn Bhd
Suite #03-09, Level 3, Centro,
No.8, Jalan Batu Tiga Lama,
41300 Klang, Selangor

Website: http://www.centro.com.my
Email: hr@centro.com.my
Tel: 03-3341 2011
Fax: 03-3343 2011

• 5 – days/week
• Hospitalisation & PA Coverage
• Medical & Dental Coverage
• Free Parking

工作職能： 監督和領導生產團隊，確保生產的貨物符合交貨計畫並符合公司品質標準。

職位描述：

• 制定和實施工作指導和程序並確保其得到遵守；
• 規劃和安排日常工作分配的工作變動，並相應地估計完成分配的工作所需的工時要求；
• 監控並確保產品製造過程符合生產過程中的控製程序和規範；
• 對生產環節出現的問題進行研究、分析與解決；
• 記錄和記錄產品品質、不合格、不合格數據，以便分析產品的性能；
• 編制並提交每日產量報告，確保完成生產目標；
• 領導、監督、監控和激勵操作人員完成每月目標，努力提高生產力和品質意識；
• 維持工人紀律並解決下屬的問題和不滿。
  

工作要求：

• 候選人必須至少擁有SPM
• 該職位需要至少 3 年相關領域的工作經驗。
• 至少 1 年監督和培訓經驗。
• 有處理外勞的經驗；
• 5.5天（週一至週六）工作制；
• 能夠承擔日常加班工作；
• 所需技能：機器設定、維護、領導、故障排除、生產計劃
• 最好是專門從事製造/生產營運或同等程度的入門級。
• 能夠承受工作壓力並獨立工作；
• 優秀的組織、溝通和人際溝通能力。

津貼和福利

• 員工股權
• 佣金和獎金
• 每年增量
• 津貼（旅費、交通費等）
• 定期團隊活動
• 公司旅行
• 醫療保險
• 醫療福利
• 牙科福利
• 開放文化
• 個人發展機會
• 獎項和認可

Job Content 

• Responsible for matters related to customer orders
• Maintain good customer relationships
• ⁠Responsible for handling customer debt docking

Job Requirements

• Strong communication and coordination skills
• Have certain resistance to stress
• Have certain sales experience and skills
• Proficient in listening, speaking, reading and writing in Malay, English and Chinese

Perks & Benefits

• Flexible working hours ( to be discuss ) 
• Personal leave
• Open culture
• Personal development opportunities

工作内容

1. 负责客户订单相关事宜
2. 维持良好的客户关係
3. ⁠负责处理客户债务对接

工作要求

• 较强的沟通协调能力
• 有一定的抗压能力
• 具有一定的销售经验与技巧
• 精通马来语、英语和华语的听、说、读、写

津貼和福利

• 彈性工作時間（面議）
• 事假
• 開放文化
• 個人發展機會

About Us

Bjak is focused on providing access to affordable and sustainable financial services for people in ASEAN. Headquartered in Malaysia, Bjak is the largest insurance portal in Southeast Asia. Our main portal, Bjak.com, helps millions find the insurance policy with the best value and highest coverage for them. Our investments in technology such as Custom API, trading systems and data science is to enable easy access to financial services that were previously inaccessible or difficult to understand.

Our core strengths are in navigating the most complex regulations and environments, creating some of the most innovative products in the world. For instance, we are the first platform globally to simplify and offer investment-linked life and health insurance online, coupled with an instant talk-to-agent service.

Role Overview:

We are seeking a creative and strategic Social Media Specialist to develop and implement our social media strategy. The ideal candidate will be adept at creating engaging content, fostering meaningful interactions with our audience, and driving brand awareness and engagement. They will have a keen understanding of social media trends, platforms, and analytics, and be able to leverage this knowledge to effectively reach and resonate with our target audience.

Responsibilities:

• Develop and implement social media strategies to increase brand awareness and drive engagement.
• Create and curate engaging content for our social media platforms, including Facebook, Twitter, Instagram, LinkedIn, and others.
• Monitor and analyze the performance of social media campaigns and provide insights and recommendations for improvement.
• Stay up-to-date with the latest trends and best practices in social media marketing and implement innovative strategies accordingly.
• Collaborate with cross-functional teams to ensure alignment of social media activities with overall marketing objectives.
• Prepare regular reports on social media performance metrics and present findings to key stakeholders.

• Bachelor's degree in Marketing, Communications, or related field.
• Comfortable to work in a face pace and high level of execution
• Proven experience as a Social Media Specialist or similar role, with a strong portfolio demonstrating successful social media campaigns and content creation.
• Deep understanding of social media platforms, algorithms, and trends, with hands-on experience managing corporate social media accounts.
• Excellent written and verbal communication skills, with a knack for crafting compelling and creative content.
• Strong analytical skills and proficiency in social media analytics tools to track performance and measure ROI.
• Ability to multitask, prioritize, and thrive in a fast-paced, deadline-driven environment.
• Creative thinker with a passion for storytelling and engaging audiences.
• Strong attention to detail and organizational skills.

• Fast moving, challenging and unique business problems
• Strong learning and development plans for your career growth
• International work environment and flat organization
• Competitive salary
• Flexible working hours & arrangement, Casual work attire

Bjak is focused on providing access to affordable and sustainable financial services for people in ASEAN. Headquartered in Malaysia, Bjak is the largest insurance portal in Southeast Asia. Our main portal, Bjak.com, helps millions find the insurance policy with the best value and highest coverage for them. Our investments in technology such as Custom API, blockchain, trading systems and data science is to enable easy access to financial services that were previously inaccessible or difficult to understand.

Our core strengths are in navigating the most complex regulations and environments, creating some of the most innovative products in the world. For instance, we are the first platform globally to simplify and offer investment-linked life and health insurance online, coupled with an instant talk-to-agent service.

Job Summary: We're seeking a sharp Quality Assurance Specialist with expertise in life insurance. You'll be responsible for maintaining high-quality standards, ensuring regulatory compliance, and driving efficiency improvements. Collaboration with teams to pinpoint enhancement opportunities, including monitoring the quality of calls and chats by telesales, customer experience, and sales staff, is key.

Key Responsibilities

• Evaluate Calls and Chats: Assess the quality of telesales, customer experience, and sales staff interactions, providing feedback and coaching for improvement.
• Develop and Implement Quality Assurance Processes: Create and enforce rigorous quality assurance protocols tailored to our life insurance operations.
• Data Analysis for Improvement: Analyze data to identify areas for enhancement and provide actionable insights for improvement.
• Provide Training on Quality Standards: Deliver training programs to ensure staff understanding and compliance with quality standards.
• Lead Continuous Improvement Initiatives: Drive initiatives to enhance operational efficiency and quality across all processes.

• Bachelor's degree in relevant field.
• years of experience in life insurance QA or similar role.
• Strong understanding of life insurance products and regulations.
• Analytical mindset with high attention to detail.
• Excellent communication skills.

• Fast moving, challenging and unique business problems

• Strong learning and development plans for your career growth
• International work environment and flat organization
• Competitive salary
• Flexible working arrangement
• Casual work attire

Bjak is focused on providing access to affordable and sustainable financial services for people in ASEAN. Headquartered in Malaysia, Bjak is the largest insurance portal in Southeast Asia. Our main portal, Bjak.com, helps millions find the insurance policy with the best value and highest coverage for them. Our investments in technology such as Custom API, blockchain, trading systems and data science is to enable easy access to financial services that were previously inaccessible or difficult to understand.

Our core strengths are in navigating the most complex regulations and environments, creating some of the most innovative products in the world. For instance, we are the first platform globally to simplify and offer investment-linked life and health insurance online, coupled with an instant talk-to-agent service.

Responsibilities:

• Proactively reach out to potential customers via phone calls to introduce our insurance products and services.
• Engage customers in meaningful conversations to understand their insurance needs and concerns.
• Clearly communicate the benefits and features of our insurance policies, addressing any questions or objections the customer may have.
• Utilize persuasive sales techniques to encourage customers to purchase insurance policies.
• Close sales by effectively summarizing the benefits of the chosen insurance plan and guiding the customer through the application process.
• Maintain accurate records of customer interactions and sales activities in the system.

• Proven track record in insurance sales.
• Excellent communication and negotiation skills.
• Self-motivated with a strong drive to succeed.

Compensation:

• Base salary plus commission based on sales performance.
• Competitive earning potential with uncapped commissions.

• Ongoing training and professional development opportunities.
• Dynamic and supportive work environment.
• Fast moving, challenging and unique business problems
• International work environment and flat organization
• Competitive salary
• Casual work attire

About Us

Bjak is focused on providing access to affordable and sustainable financial services for people in ASEAN. Headquartered in Malaysia, Bjak is the largest insurance portal in Southeast Asia. Our main portal, Bjak.my, helps millions find the insurance policy with the best value and highest coverage for them.

Our core strengths are in navigating the most complex regulations and environments, creating some of the most innovative products in the world. For instance, we are the first platform globally to simplify and offer investment-linked life and health insurance online, coupled with an instant talk-to-agent service. We are seeking a Customer Support Specialist to join our passionate team and help us maintain our commitment to excellence.

Position Overview:

As a Customer Support Specialist, you will be the first point of contact for our valued customers. You will play a critical role in ensuring their satisfaction by providing prompt, courteous, and effective support. This position requires excellent communication skills, a customer-focused attitude, and the ability to resolve inquiries and issues efficiently.

Responsibilities

• Own customer communications from initial contact until resolution, escalating issues to relevant departments as necessary.
• Maintain a high level of product knowledge to assist customers effectively.
• Provide timely and professional assistance customers via live chats.
• Be the owner of the customer feedback loop to internal functions to help create better products and help improve customer experience.
• Deliver an amazing experience to every customer by going above and beyond their inquiries, feedback, and needs.
• Proactively provide constant feedback to the team on market trends, unmet needs, and opportunities to create impact for our customers.
• Work together as a team to achieve timely turnaround time and quality replies to every customer.
• Stay up to date on company policies, procedures, and product knowledge.
• Contribute to a positive and collaborative work environment.

• 2-3 years of working experience as customer service is a plus point.
• Required language(s): English, Bahasa Malaysia
• Minimum Diploma/Degree in any field
• High level of attention to details.
• Strong work ethic and willingness to take on any tasks.
• Comfortable working in an extremely fast paced and international environment
• Full Training Provided (Theory & Hands-on training)
• Applicants must be willing to work on rotational shifts including evenings & weekends.
• A positive attitude and a commitment to delivering outstanding service.
• Applicants must be willing to work in office (Location: 1 Tech Park, Bandar Utama)
• Ability to communicate with customers with a level of empathy.
• Immediate availability is a plus point.
• This role is not open for non-local.

• You will be working in a fast-growing startup that promotes flexible and open culture

• Fast moving, challenging and unique business problems
• Attractive remuneration and performance incentives
• Strong learning and development plans for your career growth
• Great career development opportunities in a growing company
• International work environment and flat organization
• Competitive salary

About Us

Bjak is focused on providing access to affordable and sustainable financial services for people in ASEAN. Headquartered in Malaysia, Bjak is the largest insurance portal in Southeast Asia. Our main portal, Bjak.my, helps millions find the insurance policy with the best value and highest coverage for them.

Our core strengths are in navigating the most complex regulations and environments, creating some of the most innovative products in the world. For instance, we are the first platform globally to simplify and offer investment-linked life and health insurance online, coupled with an instant talk-to-agent service. We are seeking a Customer Care Specialist to join our passionate team and help us maintain our commitment to excellence.

Position Overview:

As a Customer Care Specialist, you will be the first point of contact for our valued customers. You will play a critical role in ensuring their satisfaction by providing prompt, courteous, and effective support. This position requires excellent communication skills, a customer-focused attitude, and the ability to resolve inquiries and issues efficiently.

Responsibilities

• Own customer communications from initial contact until resolution, escalating issues to relevant departments as necessary.
• Maintain a high level of product knowledge to assist customers effectively.
• Provide timely and professional assistance customers via live chats.
• Be the owner of the customer feedback loop to internal functions to help create better products and help improve customer experience.
• Deliver an amazing experience to every customer by going above and beyond their inquiries, feedback, and needs.
• Proactively provide constant feedback to the team on market trends, unmet needs, and opportunities to create impact for our customers.
• Work together as a team to achieve timely turnaround time and quality replies to every customer.
• Stay up to date on company policies, procedures, and product knowledge.
• Contribute to a positive and collaborative work environment.

• 2-3 years of working experience as customer service is a plus point.
• Required language(s): English, Bahasa Malaysia
• Minimum Diploma/Degree in any field
• High level of attention to details.
• Strong work ethic and willingness to take on any tasks.
• Comfortable working in an extremely fast paced and international environment
• Full Training Provided (Theory & Hands-on training)
• Applicants must be willing to work on rotational shifts including evenings & weekends.
• A positive attitude and a commitment to delivering outstanding service.
• Applicants must be willing to work in office (Location: 1 Tech Park, Bandar Utama)
• Ability to communicate with customers with a level of empathy.
• Immediate availability is a plus point.
• This role is not open for non-local.

• You will be working in a fast-growing startup that promotes flexible and open culture

• Fast moving, challenging and unique business problems
• Attractive remuneration and performance incentives
• Strong learning and development plans for your career growth
• Great career development opportunities in a growing company
• International work environment and flat organization
• Competitive salary

About Us

Bjak is focused on providing access to affordable and sustainable financial services for people in ASEAN. Headquartered in Malaysia, Bjak is the largest insurance portal in Southeast Asia. Our main portal, Bjak.my, helps millions find the insurance policy with the best value and highest coverage for them.

Our core strengths are in navigating the most complex regulations and environments, creating some of the most innovative products in the world. For instance, we are the first platform globally to simplify and offer investment-linked life and health insurance online, coupled with an instant talk-to-agent service.

Role Overview:

We are currently seeking a dedicated and experienced Senior Sales Specialist to join our dynamic team. As a Senior Sales Specialist, you will be responsible for providing expert advice and guidance to clients on life insurance products, responsible to respond to customer inquiries and close sales while maintaining high levels of customer satisfaction. The ideal candidate should have a passion for sales, excellent communication skills, and the ability to promote insurance products effectively over the phone.

Key Responsibilities:

• Conduct outbound calls to potential customers to promote BJAK Life Insurance products and services.
• Provide accurate information about insurance policies, coverage options, and benefits to customers.
• Listen empathetically to customer needs and suggest suitable insurance plans tailored to their requirements.
• Close sales by effectively presenting the value of BJAK Life Insurance products.
• Meet and exceed sales targets while maintaining high levels of customer satisfaction.
• Document customer interactions and sales activities in the company's CRM system.

• High school diploma or equivalent (Bachelor's degree preferred).
• Previous experience in Financial Advisor or related fields is preferred.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced and target-driven environment.
• Knowledge of insurance products and terms is a plus.
• Ethical and customer-focused approach to business.

• You will be working in a fast-growing startup that promotes flexible and open culture

• Fast moving, challenging and unique business problems
• Attractive remuneration and performance incentives
• Strong learning and development plans for your career growth
• Great career development opportunities in a growing company
• International work environment and flat organization
• Competitive salary

About Us

Bjak is focused on providing access to affordable and sustainable financial services for people in ASEAN. Headquartered in Malaysia, Bjak is the largest insurance portal in Southeast Asia. Our main portal, Bjak.my, helps millions find the insurance policy with the best value and highest coverage for them.

Our core strengths are in navigating the most complex regulations and environments, creating some of the most innovative products in the world. For instance, we are the first platform globally to simplify and offer investment-linked life and health insurance online, coupled with an instant talk-to-agent service.

Role Overview:

We are currently seeking a dedicated and experienced Financial Services Specialist to join our dynamic team. As a Financial Services Specialist you will be responsible for providing expert advice and guidance to clients on life insurance products, responsible to respond to customer inquiries and close sales while maintaining high levels of customer satisfaction. The ideal candidate should have a passion for sales, excellent communication skills, and the ability to promote insurance products effectively over the phone.

Key Responsibilities:

• Conduct outbound calls to potential customers to promote BJAK Life Insurance products and services.
• Provide accurate information about insurance policies, coverage options, and benefits to customers.
• Listen empathetically to customer needs and suggest suitable insurance plans tailored to their requirements.
• Close sales by effectively presenting the value of BJAK Life Insurance products.
• Meet and exceed sales targets while maintaining high levels of customer satisfaction.
• Document customer interactions and sales activities in the company's CRM system.

• High school diploma or equivalent (Bachelor's degree preferred).
• Previous experience in Financial Advisor or related fields is preferred.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced and target-driven environment.
• Knowledge of insurance products and terms is a plus.
• Ethical and customer-focused approach to business.

• You will be working in a fast-growing startup that promotes flexible and open culture

• Fast moving, challenging and unique business problems
• Attractive remuneration and performance incentives
• Strong learning and development plans for your career growth
• Great career development opportunities in a growing company
• International work environment and flat organization
• Competitive salary

Job Description

Senior Product Specialist - Penang

• Opportunity to be a part of Direct Sales GHH organization in Malaysia!

• Based in Malaysia the regional hub for Asia Pacific (AP) and top-ranked biopharmaceutical company

• Join the premier biopharmaceutical company that has been in Malaysia for more than 25 years and in AP for over 60 years.

Our Sales team support our customers by providing clinical information about products, educational information, clinical training programs and resources. We support healthcare providers and healthcare systems meet the goals of the patients in their communities

WHAT YOU WILL DO

Overall Job Purpose

• Detail, promote and sell our company’s products to the private or government healthcare professionals. The primary focus of activities is to drive business for products through building relationship with key stakeholders within the account.

• Achieve maximal sales and market share through personal promotion that is targeted and tailored for customers that benefit patients and adheres to ethical standards. Build and execute account management plans for top accounts. Ensure timely execution of planned activities.

• 100% compliant with internal medical, legal & compliance processes

Key Responsibilities (include % of time breakdown)

Strategic Sales Objectives & Sales Expertise (50%)

• To achieve strategic objectives as required by the franchise (e.g. market growth, sales growth, growth of accounts, formulary listings, new product market priming)

• Demonstrate high level of sales expertise and relationship management (through product & TA knowledge; selling skills, product presentation skills & managing customers)

• Be accountable for sales, activities and compliance within the assigned territory

Territory & Account Management (50%)

• Proactively plan and optimize overall sales results performance through effective territory management

• Demonstrate ability to resolve problems in timely manner, escalate issues early

• Effective planning & execution of marketing/promotional activities according to plan (eg Focus Group Meeting, Lunch & Learn, Scientific leader engagement program & digital programs execution)

• Ensure timely submission and approval of documentations & reports for activities

• Build and execute account plans for key accounts, through in-depth understanding of customers (profile/behavior/influence network/needs etc.)

Education Level
 

• Degree in Pharmacy/ Biomedical Science/ Microbiology/Science
 

Experience
 

• Minimum 3-5 years pharmaceutical sales experience in Pharmaceutical industry- Multisector

• Experience in Vaccines is an added advantage

• Strong presentation skills, positive attitude and strong sales achievement

• Strong customer focus and proven relationship building skills

• Good track record in sales, with a history of achieving results

• No experience but with a good business acumen can be considered
 

Leadership competencies
 

• Focus on customer & patients

• Drive results, rapid & disciplined decision making

• Demonstrates Ethics and Integrity

• Displays courage & candor

• Fosters collaboration
 

Functional Competencies
 

• Self-driven and proactive to manage the dynamics of the cross functional team, including planning & problem solving

• Uses relationship building skills (e.g. opening, need-based selling, intimate customer understanding) to effectively influence the target audiences

• Develops clear call objectives based to obtain the desired behavioral outcome

• Identifies drivers and barriers (opportunities and objections / obstacles) and applies objection handling techniques to lead the discussion process to a positive outcome

• Identifies buying signals and makes a direct and compelling request / recommendation based on the desired behavioral outcome (close the sale)

• Presents self professionally and delivers messages confidently

• Effectively executes promotional programs and brand / franchise messages to the targeted segment

• Utilizes effective time management (e.g. route planning) to maximize reach and access to customers

• Routinely seeks customer feedback and provides timely and useful communication to internal and external customers

• Captures and utilizes ongoing customer information and competitor intelligence using available technology

• Tracks, verifies and optimizes reach, frequency and tactical promotion objectives for identified customer groups over the short and long term

• Routinely follows up and finds solutions to address objections / issues

• Develops an integrated sales/account plan based on marketing strategy, competitor assessment, customer understanding, business opportunity and key tracking metrics

• Generates target list from agreed customer segments with prioritization based on individual potential and influence

• Applies internal data and competitor/ market information (e.g. IMS data) into plan development

• Refines plan when appropriate (e.g. selling activities) based on customer feedback and optimal return

• Achieves synergy with the planning of other functional groups (e.g. medical, public affairs) in interacting with customers

• Utilizes available technologies in planning activities

• Allocates agreed resources to achieve business objective and desired ROI

Our Human Health Division maintains a “patient first, profits later” ideology. The organization is comprised of sales, marketing, market access, digital analytics and commercial professionals who are passionate about their role in bringing our medicines to our customers worldwide.

We are proud to be a company that embraces the value of bringing diverse, talented, and committed people together. The fastest way to breakthrough innovation is when diverse ideas come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another’s thinking and approach problems collectively. We are an equal opportunity employer, committed to fostering an inclusive and diverse workplace.

Current Employees apply HERE

Current Contingent Workers apply HERE

Secondary Language(s) Job Description:

language: English, Bahasa Melayu and Chinese

Search Firm Representatives Please Read Carefully 
Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company.  No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails. 

Employee Status:

Relocation:

VISA Sponsorship:

Travel Requirements:

Flexible Work Arrangements:

Shift:

Valid Driving License:

Hazardous Material(s):