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Job Responsibilites:
Job Requirements:
Perks & Benefits
Overview
AEON Credit Service is a leading consumer financing provider with business operations in Japan, Malaysia, Hong Kong, Thailand, Taiwan and China. The Company has established a strong presence in Malaysia since 1996 to provide easy payment schemes for purchase of consumer goods and a personal financing scheme based on Syariah principles.
Our business philosophy is based on "Customer Satisfaction" and we strive to make a positive contribution to our customer's lifestyles. AEON Credit has more than 10 branches in East and West Malaysia. In line with our rapid business expansion, we are extending our service network to new locations to better serve our customers.
Why Join AEON Credit?
At AEON Credit, we believe in "Customers First". To commit to this, we focus on enhancing our customer's convenience and continually provide them with value-added financial services to help them meet their lifestyle needs.
AEON Credit is an exciting and dynamic place to work. As a fast-growing consumer financing company, we are always looking to recruit exceptional individuals who strive for excellence. We seek visionary individuals that take initiative and are innovative, results-oriented and independent.
Join us in our mission to benefit our customers by providing them with the very best set of consumer financial services to better serve our customers' needs and to continue our contribution to the community.
Job Responsibilities:
Job Requirement:
Perks & Benefits
Overview
AEON Credit Service is a leading consumer financing provider with business operations in Japan, Malaysia, Hong Kong, Thailand, Taiwan and China. The Company has established a strong presence in Malaysia since 1996 to provide easy payment schemes for purchase of consumer goods and a personal financing scheme based on Syariah principles.
Our business philosophy is based on "Customer Satisfaction" and we strive to make a positive contribution to our customer's lifestyles. AEON Credit has more than 10 branches in East and West Malaysia. In line with our rapid business expansion, we are extending our service network to new locations to better serve our customers.
Why Join AEON Credit?
At AEON Credit, we believe in "Customers First". To commit to this, we focus on enhancing our customer's convenience and continually provide them with value-added financial services to help them meet their lifestyle needs.
AEON Credit is an exciting and dynamic place to work. As a fast-growing consumer financing company, we are always looking to recruit exceptional individuals who strive for excellence. We seek visionary individuals that take initiative and are innovative, results-oriented and independent.
Join us in our mission to benefit our customers by providing them with the very best set of consumer financial services to better serve our customers' needs and to continue our contribution to the community.
Job Summary
Job Requirements:
Perks & Benefits
Company Overview
The RIYAZ Group – a full-service hotel management company – oversees the
operations of a collection of signature resorts in Malaysia and abroad. Competently led
by a team of versatile individuals, we bring cutting-edge consultancy and quality
development, focussed on our brand of lifestyle-oriented hospitality, to partner hotels
and associates. Resolute in our commitment and support of our partners’ goals and
objectives, the RIYAZ Group is geared to the task of outstanding delivery of diverse
services, technological innovations and advancements.
Capitalising on its varied strengths, the RIYAZ Group ‘s expertise has evolved beyond
owning and managing hotel properties to encompass the food and beverage, education
and development sectors of the hospitality industry. For more information on the group,
log onto www.riyaz-hotels.com
This position will oversee the Credit & Collections function of TD Malaysia Operations. You will lead credit management and analysis, the cash collections process, and ensure teams deliver timely reporting in accordance with corporate guidance and timelines.
This position shall report to Regional Credit Director and work closely with Finance leaders and team members in Malaysia.
Responsibilities:
Manage Credit & Collections activities.
Plan for AFC/Forecast (Credit Cost & DSO) and measure department performance with appropriate metrics.
Manage relations with factoring and 3rd party financing companies, credit reporting and collections agencies, credit and other insurance providers, resellers and external vendors, as well as sales, marketing and other (internal) customers.
Maintain the corporate credit policy and recommend changes to senior management.
Create and maintain risk reduction programs such as rating-tools, as well cont. develops on fraud detection processes.
Manage periodic customer credit files and Country portfolio risk reviews!
Perform credit assessment, evaluate, approved, mitigate risk & proposed credit limit for management’s approval.
Manage the collection system, perform periodic customers review & do the necessary to ensure collection.
Work closely with sales & management team to assess customer’s needs for “complicated deals”, mitigate risk & suggest solutions to management.
Resolve escalations & disputes with customers.
Identify and execute other transformation efforts relating to Credit & Collections
Understand Credit Insurance’s requirement & ensure compliance.
Drive & meeting KPIs set by management.
Lead, coach, motivates and develop the Credit & Collections team.
Build the team’s capability and ensure alignment of resources and skills to meet business needs.
Coach mentor and empower staff with the goal of skills development and retention.
Actively manage the team’s development goals.
Alignment with key stakeholders and APJ Finance leadership; escalate risks when necessary.
Master’s / Postgraduate degree with business / finance field of study preferred.
10 years of relevant working experience in CREDIT & COLLECTIONS, ideally in IT multinational environment with 5-8 of experience directly managing colleagues
Good analytical skills including but not limited to experience developing and shaping key business performance indicators. Experience in Planning and forecasting, is an added advantage
Experience with data analytics tools such as Power BI, data mining, and building dashboards that drive decision making.
Able to understand, identify & resolved the Commercial & Credit Risk faced. Balanced between reducing risk & business opportunities
Comfortable to handle big accounts with Credit Limit of > RM10million per accounts & high numbers of accounts
Strong Customer Service orientation. Sensitive to business needs, drives efficiency and best practice.
Proven ability to work independently and effectively in an matrix reporting organization.
Ability to multitask, work under pressure to meet deadlines, and handle long hours during month-end and quarter-end closing periods
Willingness to acquire new skills / product knowledge.
Is committed to delivering and exceeding expectations.
What’s In It For You?
Don’t meet every single requirement? Apply anyway.
At Tec D, a TD SYNNEX Company, we’re proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you’re excited about working for our company and believe you’re a good fit for this role, we encourage you to apply. You may be exactly the person we’re looking for!
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