Total 11 PR Executive job vacancies in Quality Assurance / Control category in D16 Upper East Coast, Bedok, Eastwood, Kew Drive

Executive Director - Quality and Patient Safety (528713) Department of Health Hospitals & Primary Care - Hospitals Nth Hospitals & Primary Care - Hospitals Nth Applications must be submitted by Sunday 28 April, 2024 11:55 PM Position details Applications close: Sunday 28 April, 2024 11:55 PM AEST Award/Classification: Health and Human Services (Tasmanian State Service) Award, General Stream, Band 9 Salary: $165,446 to $182,913 per annum Employment type: Full Time Region: North Location: LGH Charles Street, Launceston Job description: The Executive Director of Quality and Patient Safety (EDQPS) is responsible for the effective leadership and management of the Hospital’s North Safety, Quality, Risk and Service Program and for providing leadership and direction in the ongoing strategic development and evaluation of quality and patient safety systems and processes within a clinical governance framework. Provide effective and inclusive implementation of the National Safety & Quality Health Service (NSQHS) Standards accreditation scheme, the National Aged Care Quality Standards,…

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Overview:

In this role, you will be the expert in planning, implementing and ensuring compliance with ISO standards at all levels of the company. You will be required to maintain documentation, conduct internal training and audits pertaining to ISO standards adopted by the company. The ideal candidate should have a keen eye for detail, good written and communication skills and adopt a mindset of continuous improvement.

Responsibilities include:

• Assist in implementation of ISO and Halal standards (ISO 9001, ISO 22000)

• Plan and conduct bi-annual internal ISO audits

• Ensuring compliance and preparation for external audits

• Assist in and conduct in-house training of staff (e.g. personal hygiene and food safety, workplace safety, fire drill briefing and new employee onboarding)

• Conduct daily audit on personal hygiene, food quality, food hygiene and employee safety at central kitchen (including vehicles)

• Conduct personal hygiene, food quality, food hygiene and employee safety audit at all outlets (island-wide, transportation provided)

• Assist in product development projects (E.g. packaging materials, raw ingredients, processing equipment and etc.)

• Assist and develop SOPs and checklists for central kitchen and outlet

• Assist in application or renewal of food shop licences and Halal certification

• Any other ad-hoc duties as and when assigned by Management

Minimum qualifications

• Bachelor degree in Food Science, Food Technology, Culinary Science, Quality Assurance or related field

• Excellent command of the English language (written and spoken)

• Basic knowledge in FSMS, HACCP, QMS and Halal Certification

• Preferably 2 years working experience in QA or related field in F&B industry

Requirements

• Good communication and interpersonal skills

• Good team player

• Able to work within deadlines and well-organised

• Positive attitude and eager to learn

• Display strong initiative and able to work independently

• Thrive in a fast-paced environment and able to adapt quickly

Position Summary

Responsible for quality assurance and compliance check in software/turnkey system development and to maintain ISO9001 standards, etc. Will work with project teams to develop test methodologies, test plans, test cases and coordinate test activities for the mission-critical safety and security surveillance systems. Incumbent roles and responsibilities also include reviewing, implementing and auditing company-wide policies and processes for all departments to ensure that policies and procedures for all departments in the Company are adequate, up-to-date, complied with, that there are sufficient internal controls and checks and balances in place to minimise and/or manage risks to the organisation.

Main Responsibilities

• Plan and work with Project Managers/Product Managers on the quality processes for the entire project from requirements to installation and maintenance
• Provide QA/QC support, testing and quality audit to projects and functions assigned
• Provide Configuration Management, Release Management support to projects
• Contribute to the implementation of the organisation-wide quality goals
• Ensure compliance to all established, approved written procedures are in compliance with ISO9001 and CMMI Level 3-5
• Plan and conduct internal audits, liaise with external auditors, coordinate beween internal users, senior management and external parties
• Identificatio of and communication with consultants of audit preparation
• Provide administration support services
• Enhance document control system in term of change control and configuration management
• Conduct cross functional internal audit
• Integrate project management and quality management system
• Conduct gap analysis of current iQMS in meeting CMMI level 3 & 5
• Report project status and issues
• Manage and execute project as directed by Supervisor
• Conduct internal Audits ISO9001 and CMMI
• Conduct internal Quality Training
• Maintenance of ISO9001 and all Q&E documents
• Travelling maybe required from time to time

Other – Perform other duties as are requested from time to time

Skills and Experience

· Preferrably at least 1 year of relevant experience

· Candidate must be willing to work under tight project schedule

· Experience in quality management system experience. CMMI experience preferred

· Experience in establishing QMS

· Experience in software and system test using software test and management tools

· Analytical thinking, problem solving, value engineering, project management, team player

· Well-versed in:

• Microsoft Office / Project
• Capability Maturity Model Integration (CMMI)
• ISO 9001
• CMMI
• SDLC methodologies and application
• Oracle Primavera

Minimum Qualifications

· Min. Degree in Engineering, Science, Quality Management, or equivalent

Attributes

· Good technical writing and presentation skills

· Excellent written and verbal communication skills

· Critical thinking and problem-solving skills

· Strong interest and awareness of new technologies

· Proactive with good time-management skills

· Good interpersonal, analytical and communication skills;

· Ability to:

• Multi-task, prioritize activities, work independently and calmly under pressure
• Interact positively, clearly and professionally with peers, customers and vendors
• Anticipate and take proactive actions

The Ideal Candidate

· You possess big picture thinking and a willingness to learn and dive into unfamiliar systems and resolve complex issues both from a business and technical perspective

We are seeking an experienced, dedicated Quality Assurance & Quality Control Executive to join our derma laboratory department in Singapore.

In this position, you will maintain quality standards by approving incoming materials, in-process production, finished products, and recording the results and uphold the safety regulations of our company and supervise the production process to assure that all our products meet GMP quality expectation. Excellent communication and leadership skills are necessary, as well as a keen attention to detail.

What You will Do:

· Perform regular quality assessments on all incoming materials from vendors and outgoing products for delivery.

· Manage and qualify products and material quality to meet compliance and industry standards.

· Recommend improvements to the production process to ensure quality control.

· Document inspection outcomes by completing detailed reports and performance records.

· Resolve quality-related issues in a timely manner.

· Keeping inventory update of materials, documents, and data to meet GMP standards.

- Lay down procedure to implement GMP & GLP norms and ensure compliance.

- Maintain QC records.

· Manage operation needs to prepare for annual GMP audit.

· Approve all finished products by confirming specifications and conducting required tests.

· Return products for re-work if needed and complete documentation to confirm re-work.

· Document and update inspection results by completing reports and logs.

· Keep measurement equipment operating by following operating instructions and calling for repairs.

· Maintain safe work environment by following standards and procedures and complying with legal regulations.

- interpret and implement quality assurance standards and procedures.

- evaluate adequacy of quality assurance standards.

- devise sampling procedures and directions for recording and reporting quality data.

- review the implementation and efficiency of quality and inspection systems.

- plan, conduct and monitor testing and inspection of materials and products to ensure finished product quality.

- document internal audits and other quality assurance activities.

- investigate customer complaints and non-conformance issues.

- All related types of performance testing including stability test etc.

Please note that only shortlisted candidates will be notify.

Job Description & Requirements

Overview:

In this role, you will be the expert in planning, implementing and ensuring compliance with ISO standards at all levels of the company. You will be required to maintain documentation, conduct internal training and audits pertaining to ISO standards adopted by the company. The ideal candidate should have a keen eye for detail, good written and communication skills and adopt a mindset of continuous improvement.

Responsibilities include:

• Assist in implementation of ISO and Halal standards (ISO 9001, ISO 22000)

• Plan and conduct bi-annual internal ISO audits

• Ensuring compliance and preparation for external audits

• Assist in and conduct in-house training of staff (e.g. personal hygiene and food safety, workplace safety, fire drill briefing and new employee onboarding)

• Conduct daily audit on personal hygiene, food quality, food hygiene and employee safety at central kitchen (including vehicles)

• Conduct personal hygiene, food quality, food hygiene and employee safety audit at all outlets (island-wide, transportation provided)

• Assist in product development projects (E.g. packaging materials, raw ingredients, processing equipment and etc.)

• Assist and develop SOPs and checklists for central kitchen and outlet

• Assist in application or renewal of food shop licences and Halal certification

• Any other ad-hoc duties as and when assigned by Management

Minimum qualifications

• Bachelor degree in Food Science, Food Technology, Culinary Science, Quality Assurance or related field

• Excellent command of the English language (written and spoken)

• Basic knowledge in FSMS, HACCP, QMS and Halal Certification

• Preferably 2 years working experience in QA or related field in F&B industry

Requirements

• Good communication and interpersonal skills

• Good team player

• Able to work within deadlines and well-organised

• Positive attitude and eager to learn

• Display strong initiative and able to work independently

• Thrive in a fast-paced environment and able to adapt quickly

Job Summary

• To promote an effective quality programme includes identifying, coordinating and participating with relevant departments on quality and patient safety training needs, standards development, design and implementation of audit tools and risk management activities:
• Monitor current healthcare trends in quality, patient safety metrics and performance improvement practices;
• Keep abreast of appropriate regulatory agency requirements related to quality assurance and patient safety standards;
• Responsible for service excellence programmes with a synergistic working relationship with clinical quality;
• To initiate continuous service improvements through constant monitoring / surveys, audits and training.

Job Responsibilities

1. Manage the incidences, customer feedback / complaints and provide timely responses and effective preventive measures;
2. Identify and implement service, clinical quality and patient safety improvements to close service gaps. Measure and evaluate data to determine the ultimate impact of the programs and initiatives;
3. Develop / Conduct training programmes to improve service standards and develop a culture of customer centric services;
4. Maintain statistics on Quality Indicators eg Productivity, Episodes & Unique Beneficiary data, Customer Service Survey Data (including incidents, feedback, compliments, complaints). Prepare documents for management reporting as required;
5. Assist to develop, implement and review policies and procedures relating to quality management functions for standardisation and compliance to quality standards;
6. Maintain an inventory of all policies and procedures within the organisation and ensure compliance to ISO 9001 standards;
7. Work with consultants and internal customers to achieve and maintain certification i.e. ISO 9001; Bizsafe, DPTM, etc.
8. Maintain external correspondences including MOH / AIC, ensure all correspondences are tracked.
9. Timely execution / submission of Service Excellence awards and external awards;
10. Any other tasks as assigned by the Manager / CEO.

Job Requirements

• Minimum Diploma in a relevant discipline, preferably Degree in any discipline
• Minimum 1 – 3 years experience in customer service, preferably in the Healthcare industry;
• Have a background in quality management and / or service excellence programmes;
• Data protection officer (DPO) experience is highly advantageous;
• Customer service training experience would be advantageous.
• Good communication (oral and written) skills;
• Resourceful and self-directed;
• Team player;
• Leadership qualities;
• Good PC skills especially Word, Excel and Powerpoint;
• Enjoy working and helping people at all levels;
• Ability to work in a fast-paced environment;
• Knowledge of statutory regulations and quidelines pertaining to all aspects of healthcare.

Interested applicants are invited to send in their detailed resumes, stating current and expected salary via APPLY NOW.

Only shortlisted candidates will be notified.

Responsibilities

1. Primary point of liaison for service management of assigned customers.

2. Escalation management, able to analyze and identify root causes on service issues to ensure corrective and preventive actions are implemented effectively.

3. Work with Data and Process team to streamline processes and support for further improvements.

4. Present Dashboard reporting, daily shipment planning and shipment status update regularly.

5. Own and develop the regional relationship with the customer and defuse any tension that may arise and escalate accordingly when needed.

6. Track the performance of the whole network for the assigned account.

7. Follow up closely with Operations / Origins / Destinations to rectify the data issues or missing EDI transmissions till complete transmission.

8. Attend to queries from Customer, Operations / Entities on inbound and outbound with regards to events/milestones and deviation with reason codes.

Authorities

1. Execute control tower initiatives.

2. Ensure adherence to established work standards and work processes.

• Assist Senior Manager of Quality & Compliance to oversee the ISO Quality Management System held by the company.
• Work with internal stakeholders from Air Freight, Ocean Freight, Logistics, Courier, Cross Border Trucking Departments in achieving and meeting the set quality standards and procedures.
• Conduct training to stakeholders on topics related to quality standards and procedures.
• Work with internal stakeholders to understand and to meet the needs of customers.
• Gather quality objectives achievement metrics by internal stakeholders.
• Gather quality objectives achievement metrics by key suppliers.
• Work with internal stakeholders to gather customer satisfaction metrics.
• Monitor compliance to national and international quality standards and related regulations.
• Participate in quality related activities such as audit, qualification program, claims etc.

Job Requirements:

• Diploma level or higher, min 2 years’ experience in quality management.
• Knowledge of ISO9001.
• Computer literate.
• Eye for details.
• Excellent communication skills.

Responsibilities:

· Regular review and analysis of compliance surveys and risk assessments, including follow-up on the results

· Update legal and compliance education materials according to revisions in company policies and applicable local laws

· Monitor and report development of laws and regulations related to business operations in the region

· Provide general advice based on corporate compliance policies such as anti-bribery, anti-competition and export control policies.

· Compile regular reports and conduct analysis of legal and compliance data

· Support any assignments, initiatives, projects and/or miscellaneous administrative tasks as and when required

Educational Qualifications/Certifications:

· Diploma or Degree

· At least 2 years’ relevant experience would be considered favourably

Skills Required:

· Excellent written, communication and interpersonal skill

· Strong computer literacy in Office 365 applications (Word, Excel, PowerPoint, SharePoint)

· Meticulous, attentive to details and able to grasp work processes

· Strong research skills and resourceful

· Able to multitask and is a self-motivated learner who can work independently

Job Highlights

• Leading Food Manufacturer in Singapore
• Personal Growth and Development

Workplace located at Bedok North
Working Hours Monday To Friday 8am - 6pm.

Responsibilities:

* Establish, implement, upkeep, update ISO/MUIS

* Conduct internally training on food safety, halal and quality

* Conduct pre-audits, facilitate internal/external audits

* Work closly with Production team

Responsible for day to day visual inspection of food processing / finished goods to comply with the Company's required standard.
Conduct checks on production raw materials, production, freezer trucks, Cold room
Responsible for compliance with the Company quality standards and procedures, customer specification and expectation and legal requirements.
Guide and provide corrective actions to production leaders and staffs, always strive for continuous improvement at the production area.
Inspect and ensure overall personal and work environment hygiene meets the required standards.
Checking and auditing on work processes and documents to ensure compliance
Ensure proper recording and documentation.
Maintain consistent documentation of ISO22,000, MUIS and SFA certifications and WSH record and audit report

Arrange to send products for lab testing

Requirements:

* Min 2 years QAQC experience in food industry.

* Familiar with ISO, MUIS certification.

* Proficient in document preparation and records keeping.

*Team player with learning mindset and able to work independently

Overview:

In this role, you will be required to assist the Head of Quality Assurance. You will be the expert in

planning, implementing and ensuring compliance with ISO standards at all levels of the company. You

will be required to maintain documentation, conduct internal training and audits pertaining to ISO

standards adopted by the company. The ideal candidate should have a keen eye for detail, good

written and communication skills and adopt a mindset of continuous improvement.

Responsibilities include:

• Assist in implementation of ISO and Halal standards (ISO 9001, ISO 22000)

• Plan and conduct bi-annual internal ISO audits

• Ensuring compliance and preparation for external audits

• Assist in and conduct in-house training of staff (e.g. personal hygiene and food safety,

workplace safety, fire drill briefing and new employee onboarding)

• Conduct daily audit on personal hygiene, food quality, food hygiene and employee safety at

central kitchen (including vehicles)

• Conduct personal hygiene, food quality, food hygiene and employee safety audit at all outlets

(island-wide, transportation provided)

• Assist in product development projects (E.g. packaging materials, raw ingredients,

processing equipment and etc.)

• Assist and develop SOPs and checklists for central kitchen and outlet

• Assist in application or renewal of food shop licences and Halal certification

• Any other ad-hoc duties as and when assigned by Management

Minimum qualifications

• Degree holder in Food Science, Food Technology, Culinary Science, Quality Assurance or

related field

• Excellent command of the English language (written and spoken)

• Have basic knowledge in FSMS, HACCP, QMS and Halal Certification

Requirements

• Preferably 1 year working experience in QA or related field in F&B industry

• Good communication and interpersonal skills

• Good team player

• Able to work within deadlines and well-organised

• Positive attitude and eager to learn

• Display strong initiative and able to work independently

• Thrive in a fast-paced environment and able to adapt quickly