UEAT est une entreprise dynamique située dans la ville de Québec, au Québec, qui révolutionne l’industrie de la restauration au Canada grâce à des solutions de commande en ligne et libre-service. Sa mission est de simplifier la vie des restaurateurs à travers le Canada. Joignez-vous à cette aventure et participez à la transformation numérique de l’industrie de la restauration, fièrement soutenue par Moneris, le principal fournisseur de services de paiement du Canada.

Votre carrière à UEAT : Description du poste

UEAT souhaite accueillir un agent de support technique pour venir jouer un rôle clé dans la croissance de UEAT.

Emplacement : Vous travaillerez au bureau de Quebec dans le cadre d'un modèle de travail Hybride. Nous sommes également ouverts aux candidats de l'extérieur du Québec.

Lien hiérarchique : Vous relèverez du superviseur du soutien technique.

Votre carrière à UEAT : Responsabilités

• Fournir des réponses humaines de première ligne aux restaurants, répondre aux questions techniques, résoudre les billets de soutien technique et faire remonter les problèmes en interne si nécessaire.

• Apprendre et conserver une connaissance détaillée des produits et des processus de dépannage internes.

• Collaborer dans un environnement de travail d'équipe et travailler sans friction avec des collègues à distance et des équipes internes.  

• Promouvoir un service à la clientèle impeccable et avoir un grand souci du détail;

• Établir des priorités dans vos demandes et travailler en multitâche dans le cadre d'un centre d'appels à distance.

• Vous naviguez aisément dans les zones grises tout en travaillant au développement et à la croissance au sein de notre équipe mondiale.

• Poste à temps plein, horaire mensuel couvrant les périodes de pointe des restaurants, les soirs, les fins de semaine et les jours fériés.

Votre carrière à UEAT : Profil

• Être passionné, ambitieux et prêt à apprendre.

• Prendre des initiatives et faire preuve d'excellentes compétences en communication (écrite et verbale) en français, en anglais et dans une certaine mesure en bilinguisme.

• Être à l'aise pour communiquer (par téléphone ou par courriel) dans l'une ou l'autre langue en utilisant des outils de traduction au besoin. 

• Posséder une formation technique (diplôme ou DEC) et trois (3) années d'expérience pertinente en formation ou en soutien logiciel, ou en soutien technique à distance de réseaux informatiques.

• Une expérience préalable dans l'exploitation de restaurants, la gestion de l'accueil ou le soutien de logiciels personnalisés internes est un atout.

Votre carrière à UEAT : Avantages

• Meilleure progression de carrière grâce à des programmes qui soutiennent vos objectifs d’apprentissage et de développement, notamment l’Université UEAT, l’accès illimité et gratuit aux formations Coursera, un programme de mentorat et des occasions de croissance interne avec d’innombrables  parcours de carrières;

• Approche globale de votre bien-être, avec un programme d’aide aux employé(e)s, de la télémédecine et un compte de bien-être;

• Équilibre travail-vie personnelle grâce à notre modèle de travail hybride et à nos horaires flexibles;

• Culture fondée sur la collaboration, avec un environnement de travail ouvert et une politique ouverte qui encourage les discussions franches et la transparence;

• Repas subventionnés et thé et café à volonté dans nos bureaux.

En savoir plus sur la vie à UEAT en consultant le site suivant : ueat.io/a-propos-ueat/carrieres/

UEAT is a dynamic Québec, QC-based start-up revolutionizing the restaurant industry in Canada with online and self-ordering solutions. Our mission is to simplify the lives of restaurateurs across Canada. Join us on our journey and become a part of the digital transformation of the restaurant industry, proudly backed by Moneris, Canada's leading payment processor.

Your UEAT Career - The Opportunity

UEAT would like to welcome a Technical Support Agent to play a key role in UEAT's growth.

Location: You will be based in our Quebec City office and will work in a Hybrid model. We are also open to candidates outside of Quebec City.

Reporting Relationship: You will report to the Support Supervisor.

Your UEAT Career - What you'll do

• Deliver first-line responses to restaurants, answer technical questions, resolve support tickets and escalate issues internally when required.

• Learn and retain detailed product knowledge and internal troubleshooting processes.

• Collaborate in a team player environment and work with remote-based colleagues and internal teams.  

• Promote impeccable customer service and strong attention to detail.

• Prioritize your requests and multi-tasking as part of a remote-based call center.

• Demonstrate autonomy, discipline, rigor, and organizational skills

• Be comfortable navigating gray areas while working to develop and grow as part of our global team.

• Full-time position, monthly schedule covering restaurants’ peak demands, evenings, weekends, and rotating holiday schedule.

Your UEAT Career - What you bring

• Be passionate, ambitious, and ready to learn.

• Take initiative and demonstrate excellent (written and verbal) communication skills in French, English, and a blend of bi-bilingualism.

• Must be comfortable communicating (phone or email) with either language using translation tools if necessary. 

• Possess a technical education (diploma or DEC) and (3) years of relevant experience in software training, software support, or remote helpdesk technical support of IT networks.

• Prior experience in restaurant operations, hospitality management, or support in-house custom software is a plus.

Your UEAT Career - What you get

• Accelerate your career with programs that support your learning and development goals including UEAT University, unlimited free access to Coursera, a mentorship program, and opportunities to grow internally with endless career paths

• Holistic approach to your well-being, with an Employee Assistance Program, telemedicine and a wellness account

• Find work/life balance with our hybrid working model and flexible schedules

• Culture built on collaboration with an open space office environment and open-door policies that encourage frank discussions and transparency

• Subsidized meals and unlimited tea and coffee at our offices

Find out more about life at UEAT at ueat.io/about-ueat/career

Note: We welcome and encourage applications from Indigenous peoples, people of colour, people with disabilities, people of all genders, sexual orientation and intersectional identities.

We acknowledge that people from equity-deserving groups (including racialized individuals, women, gender diverse individuals, individuals with disabilities, neurodivergent individuals, members of 2SLGBTQIA+ communities and those born outside of Canada) are less likely to apply for jobs unless they feel they meet all the requirements posted. At Moneris, we believe candidates bring experience to their work in many ways. We encourage you to apply and share, in the application form, the transferrable experience you bring, and how this will support your success in this role.

Job Description

Asset Protection Agent

The ideal Asset Protection Agent prevents the loss of company property while maintaining a safe business environment. Supports store efforts in providing the best customer service within a controlled environment to support maximum sales at the highest profit rate attainable. Under general supervision and established procedures, the Asset Protection Agent detects and apprehends shoplifters and dishonest employees.

A day in the life…

• Maintain the general safety and security of customers, employees, and the store
• Respond to and report all store security and emergency situations
• Monitor and conduct surveillance of customer behavior for indicators of theft
• Conduct external and internal investigations utilizing available information to track, mitigate and resolve theft
• Monitor, conduct surveillance and educate store employees on indicators of Organized Retail Crime (ORC) activity, grab & runs and high impact theft
• Conduct investigations of fraudulent gift card and credit card activity
• Reduce and control loss of inventory through audits, training, and store awareness
• Recover stolen merchandise and apprehend individuals for theft and illegal activity while following all safety precautions
• Prepare and submit prompt and complete reports relative to all theft incidents, merchandise recoveries, accident investigations, audits, and other illegal activities, 
• Monitor and interpret key performance indicators (KPIs) and exception-based reporting to help reduce loss, proactively identify trends, and root cause in high shrink locations
• Testify in court concerning any case, criminal or civil, wherein the company is a party of interest to which the Asset Protection Agent is summoned

You own this if you have…

• The ability to make, and be accountable for, decisions in a fast-paced environment
• Have solid verbal and written skills
• Good interpersonal skills
• A calm demeanor when dealing with safety issues, including dealing with individuals who engage in aggressive behavior
• Accountability, initiative, and a high level of ownership
• The ability to work a flexible schedule based on business needs
• Meet any local licensing requirements
• Experience in investigative, asset protection and security procedures (preferred)

We’ve got you covered…

Our employees are our most important asset and that’s reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including:

• Medical/Vision, Dental, Retirement and Paid Time Away
• Life Insurance and Disability
• Merchandise Discount and EAP Resources

A few more important points...

The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.

Nordstrom will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at www.nordstrom.com. 

© 2022 Nordstrom, Inc  

Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs.

Posting Date

03/15/24

Application Deadline

03/29/24

Pay Range

$56,680 - $79,248 Annually

Salary offers are based on the candidate's equivalent experience and internal equity with other employees within the same job classification. This position is not eligible for overtime compensation.

Job Type

Unclassified

Department

Real Estate

About the Position

Are you seeking the opportunity to utilize your real estate or related skills in our ever-changing County?

We are looking for a Right of Way Agent to join our unique full-service Acquisition Team that provides real estate expertise to project managers throughout the phases of scoping, design, and construction. The Right of Way Agent performs all the work essential to acquire temporary and permanent land rights for various Improvement Projects. We perform and possibly oversee the acquisitions, relocations, escrows, and eminent domain actions for Non-Federal and Federally funded projects. This position allows the Right of Way Agent to utilize their skill set and encourages the Right of Way Agent to evolve with Maricopa County by allowing training opportunities with the International Right of Way Association.

About Us

As one of the fastest-growing Counties in the nation, the Maricopa County Real Estate Department partners with various departments and agencies to acquire space, land, and improvements for infrastructure improvement projects and personnel, maintains the real property data on County-owned and leased facilities, and leases/disposes of County real property. We are an innovative team of collaborative, results-driven professionals building a stronger Maricopa County. Make us your next career move!

Proud to Offer

• Perform work with a greater purpose

• Tuition reimbursement

• Exceptional work-life balance

• Opportunities for growth and development within Maricopa County

• Low-cost, high-value healthcare for you and your qualifying dependents

• Paid vacation, sick time, and parental leave

• Extensive wellness program, including healthcare premium discounts

• Employee discounts for goods and services

• Maricopa County participates in the Arizona State Retirement System. This defined retirement benefit requires a 12.29% monthly contribution rate and includes a 100% employer match on Day 1

• Learn more at Work With Us | Maricopa County, AZ

We Require

• Three years of experience in Real Estate, Property Management, Right of Way, or related fields

• Real Estate experience or related experience in analytical research, drafting documents, strong communication skills, and result driven problem-solving skills are essential in this role

• Bachelor’s degree in business administration, Real Estate planning or a related field

• A combination of post-secondary education and/or job-related experience may substitute for the minimum qualifications on a year-for-year basis

We Also Value

• Property research, title report knowledge, and great communication skills to help facilitate negotiations and communications with Project team

• Experience at a public agency performing the acquisition activities of real property rights

• International Right-of-Way Association Designations (RWA, RWP, or SR/WA) preferred but not required

• High-level organizational skills, and customer service driven

• Engineering plan review experience preferable

• Intermediate to advanced proficiency with Microsoft Word and Excel

• Utilize current talents while obtaining new skills within the Real Estate Department

Job Contributions

• Oversee the real estate/right-of-way scope, schedule, and budget for all assigned projects

• Serve as the ROW Agent on project teams to provide real estate/right-of-way expertise to develop projects through collaboration with other team disciplines

• Communicate and coordinate right-of-way related matters throughout the project development

• Review and analyze project work plans, design alternatives, design concept reports, and engineering plans to identify properties and improvements that may be impacted

• Prepare and present offer packages and negotiate both simple and complex acquisitions; monitors escrows and files submitted for condemnation

• Coordinate the ordering and reviews title reports, legal descriptions, appraisals, and appraisal reviews

• Responsible for maintaining digital project files and up-to-date record-keeping in the Acquisition database throughout the duration of assigned projects

• May perform or oversee relocation activities (residential and business), such as the determination of benefits and relocation assistance for the displaced

• Provide land value estimates for project planning to determine estimated costs for acquisition and relocation

• Establish priorities and keep all work organized and project status records updated in a timely, consistent manner

Working Conditions

• The position is typically office or administrative work and is not substantially exposed to adverse environmental conditions

• Ability to exert up to 20 lbs. occasionally, 10 lbs. frequently, or negligible amounts constantly OR requires walking or standing to a significant degree

• Hard hat, safety vest and steel toed footwear required when visiting job sites and/or construction sites

• Must possess or can obtain a valid Arizona driver's license by the time of hire

Selection Procedure

• Only the most qualified candidates will be considered

• Consideration will only be given to candidates who submit online applications

• Candidates will be contacted primarily through email and their Workday online application profile

• Must pass a pre-employment background and/or fingerprint investigation as required by statute or policy, including drug and alcohol testing requirements for positions designated as safety-sensitive

Maricopa County is an equal opportunity employer.

Apply Now!

The Life Time Technology team is at the forefront of the evolution of Life Time into a digital-first company, transforming existing experiences and creating brand new ones both online and in our clubs. If you enjoy a fast-paced environment with the latest technologies and have a passion for health and fitness – we should meet. Work is a team effort, and we are a highly motivated, highly collaborative team; we always win or lose together. We invest in our team members and ensure they have the tools and opportunities to learn, grow and thrive. We offer an incredible benefits package, generous club discounts, and a fully subsidized Signature Life Time Membership. Want to Love Your Life? Join our team.

Position Summary

This position provides remote service and technical support to employees at all Life Time locations through email and phone support. Service Desk Agents are often involved in the installation of corporate and club end-user technology, printer and device installation, and troubleshooting.                                                                                   

Job Duties and Responsibilities

• Interacts with the IT Advanced Support, Corporate Support and end-users to address issues
• Manages call intakes and emails to the Service Desk, prioritizes work, and communicates with end-users or their agents regarding support efforts 
• Provides support for desktop technologies including, end-user applications, operating systems, hardware, and peripherals      
• Completes administrative tasks in support of Life Time’s request management processes (access requests, hardware and software requests)                                         

Position Requirements

• Associate's Degree in Business or Technology (or related area) or equivalent combinations of education and experience
• Must be able to support a flexible schedule (evening and weekend availability if necessary)
• Good documentation skills, including the ability to prepare simple documentation are highly desirable
• Must be able to work both independently and in a team environment
• Must have demonstrated analytical and problem solving skills
• Polished presentation and communication skills are required, including proficiency in the Microsoft Office Suite of applications, specifically Excel, Word, and PowerPoint

Preferred Requirements

• Bachelor's Degree in related field
• Relevant certifications

Life Time is a place for everyone. As an organization, we are committed to an inclusive, diverse and equitable workplace that respects and celebrates the unique contributions of each individual while ensuring we remain an equal opportunity employer that recruits, hires, trains and promotes based on merit and qualifications.

Current employees: Please apply through the employee portal to be considered for this opportunity.

Pay Range:

$42.58 - $52.42 Hourly

Department:

Department of Community Services (DCS)

Job Type:

Regular Represented

Exemption Status:

United States of America (Non-Exempt)

Closing Date (Open Until Filled if No Date Specified):

March 24, 2024

The Opportunity:

OVERVIEW

This Work Matters!

The Multnomah County Department of Community Services (DCS) is looking for a full-time (1.0 FTE) Right of Way Agent Senior to join our Transportation Development team!

As a Right of Way (ROW) Agent Senior you will act as the subject matter expert and provide leadership to our Road and Bridge Engineering teams, Transportation Planners and the Administrative staff. You will manage, oversee, and conduct all types of research, appraisal, and negotiations for easement and fee acquisitions for asset management, capital project construction, road maintenance, and development review for the Multnomah County Transportation Division. The ROW Agent Senior performs the most complex professional property acquisition work requiring a substantial level of professional training and experience.

In this position, your primary focus will be on the Multnomah County’s Willamette River Bridges' right of way needs along with some work in the Road right of way program. A large component of this work will be on the County’s Earthquake Ready Burnside Bridge project.

Other duties include:

• Coordinate, lead, and manage right of way tasks for projects with federal, state, and local agencies, engineering firms, right of way services providers and the county attorney’s office to ensure acquisitions comply with laws, rules, and regulations while meeting overall project schedule and budget goals
• Manage and perform property title research, negotiate with property owners, and advise on development review requirements and right of way vacations
• Develop right-of-way acquisition strategies which support transportation project goals
• Manage project deliverables of consultants for appraisals and acquisitions
• Review construction plans to determine property rights required to complete transportation projects
• Present information and explain procedures to the public pertaining to past, present and future right-of-way acquisitions
• Research and present information regarding right of way purchases and dedications
• Plan, design, and present county position at public hearings on proposed and planned right-of-way acquisition projects  
• Manage and oversee the work of Earthquake Ready Burnside Bridge team on right of way acquisition products, schedules, and legal conversations associated with all parcels impacted by the project
• Develop and maintain meticulous and clear records on a $1B capital project over the next 10 years
• Ensure strict compliance with Grant requirements, federal documentation, program goals, and public expectations

Who Are We?
Our department’s mission is to preserve harmony between natural and built environments, keep people and pets safe, and ensure every voice is heard through a diverse group of programs including transportation, land use planning, animal services, elections, and budget and operations support. This department is an incredibly diverse department and your role will be too.

What We Can Offer You:
DCS comprises unique and essential government services, including Elections, Land Use Planning, Animal Services and Transportation.

The common mission of these diverse lines of business is articulated in this very simple statement: “Inclusive community. Accessible services”. So, with us, you will be challenged, you will be encouraged to excel, you will be given the opportunity to build a rewarding career. You will become a part of a strong organization dedicated to providing outstanding services to the community.

At Multnomah County we are committed to maintaining an effective, respectful and inclusive workplace. We value collaborative problem solving and strive for continuous improvement. We strongly believe in workforce equity, diversity and inclusion. Visit our Workforce Equity Strategies Plan (WESP) to see where Multnomah County is headed with these values.

Multnomah County offers an exceptional benefits package, including employer-funded retirement savings; health and dental insurance at very low cost to full-time employees and their dependents; paid parental leave; wellness programs; a focus on work-life balance; and much more. Find more details on our website. 

This recruitment will be used to fill any current and future full-time, part-time, on-call, temporary and limited duration positions while the eligible for hire list is active.

TO QUALIFY

We will consider any combination of relevant work experience, volunteering, education, and transferable skills as qualifying unless an item or section is labeled required. This is a senior level position and you are expected to have direct experience in this field. Please be clear and specific about how your background is relevant.

Minimum Qualifications/Transferable Skills:

• A Bachelor’s degree in Real Estate, Business Administration, Communications, or related field AND
• Three (3) years of experience in right-of-way related work which includes any combination of real estate appraisal, property law, acquisition/negotiation, property management, title examination, condemnation, or other closely related experience.
• Must possess a driver's license valid in the State of Oregon and have an acceptable driving record.

Preferred Qualifications/Transferable Skills: You do not need to have the following preferred qualifications/transferable skills to qualify. However, keep in mind we may consider some or all of the following when identifying the most qualified candidates. Please clearly explain on your application how you meet any of the following preferred qualifications/transferable skills.

• Knowledge of and the ability to interpret and apply federal, state and local laws and policies and plans as they relate to right of way acquisition by public agencies, including just compensation and eminent domain
• Ability to communicate effectively verbally, in writing, via presentations, to audiences ranging from the County board of commissioners and state legislators to regional partners, peers, staff, the public, and property owners
• Ability to establish and maintain effective working relationships with other department staff, other County employees, vendors, contractors, community partners, elected officials, the public, and property owners
• Ability to lead through collaboration, team building, mentoring, and coaching, and model this leadership style for others
• Experience implementing street vacations and/or surplusing property
• Experience with the concepts, methods and techniques for appraising real property and establishing market value
• Knowledge of the basic principles and practices of property and contract law, including appropriate procedures and documents to convey acquired property rights.
• Experience reading and interpreting maps, engineering drawings and sketches, as well as researching and establishing property ownership.

SCREENING AND EVALUATION

The Application Packet:
Please be sure to provide all the materials below in your application submission:

1. Online application: Explain all related experience (paid or unpaid) and training in the education and work experience sections of the application.
2. Attach a resume: Please indicate how you meet the required minimum qualifications. Attach the PDF document to the on-line application. Be sure to explain in detail, including dates, all related work experience, paid or unpaid.
3. A Cover Letter: This should expand on your resume, address why you are interested in this position and demonstrate how your experience and skill set align with the minimum and preferred qualifications listed.

Note: The application, resume, and cover letter should clearly demonstrate your work experience/skills and how they relate to the descriptions provided in the ‘Overview’ and ‘To Qualify’ sections of this job posting.  Please be thorough, as these materials will be used to determine your eligibility for an interview.

Internal candidates: After you have applied, you will receive the Oregon Veteran Preference Questionnaire in your Workday inbox. Your application as an internal candidate is not complete until you fill out and submit the Oregon Veteran Preference Questionnaire.

The Selection Process: For details about how we typically screen applications, review our overview of the selection process page. We expect to evaluate candidates for this recruitment as follows:

• Initial review of minimum qualifications
• Evaluation of application materials to identify the most qualified candidates
• Consideration of top candidates, which may include phone interviews, panel interviews, and/or additional testing
• Professional reference checks

Note: Application information may be used throughout the entire selection process. This process is subject to change without notice.

ADDITIONAL DETAILS

Type of Position: This union represented position is eligible for overtime.
 

Schedule: Monday – Friday, 8:00AM – 4:30PM
 

Hybrid Telework: This position is designated as “hybrid telework,” meaning you will be working both remotely (from home) and in person at an onsite location. The designation of Hybrid Telework may be subject to change at a future time. All employees must reside in Oregon or Washington; the county cannot support ongoing telework from other locations. The onsite work location for this position is Multnomah Building (501 SE Hawthorne Blvd, Portland, OR 97214).

Serving the Public, Even During Disasters
Everyday, Multnomah County staff work together to serve as a safety net for our communities. During a disaster, this safety net becomes even more critical. All County employees have a role in serving the public during inclement weather, natural disaster, or other types of community emergency response. During these emergency responses, while typically there begins with a call for volunteers, county employees may ultimately be reassigned from their current position to a role in the emergency response in order to support the critical needs presented by our communities. For more information, please visit the Disaster Service Worker Information page.

Diversity and Inclusion: At Multnomah County, we don't just accept difference; we value it and support it to create a culture of dignity and respect for our employees.

We are proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran or protected veteran status, genetic information and other legally protected characteristics. The EEO Know Your Rights poster is available for your reference. Multnomah County is a VEVRAA Federal Contractor. We request priority protected veteran referrals.

Veterans’ Preference: Under Oregon Law, qualifying veterans may apply for veterans’ preference. Review our veterans’ preference page for details about eligibility and how to apply.

Accommodation under the Americans with Disabilities Act: We gladly provide reasonable accommodation to anyone whose specific disability prevents them from completing an application or participating in this recruitment process. Please contact the recruiter below in advance to request assistance. Individuals with hearing or speech impairments may contact the recruiter through the Telecommunications Relay Service by dialing 711.

Questions?

Recruiter:

Vlad Mirko

Email:

vlad.mirko@multco.us

Phone:

+1 (503) 3184861

Application information may be used throughout the entire selection process. This process is subject to change without notice.

Disclaimer: This announcement is intended as a general descriptive recruitment guide and is subject to change. It does not constitute either an expressed or implied contract.

Job Profile:

6211 - Right Of Way Agent Senior

This award-winning PR agency specialises in strategic communications for leading technology companies. With offices in London and San Francisco, they partner with innovative brands to build market awareness and drive business growth through impactful PR programs. Their culture is fast-paced, collaborative and rewarding for top talent.

The agency is seeking an experienced Tech PR Executive to join their team overseeing client accounts and directing work. As a Senior Account Executive you will act as the primary contact guiding clients strategically, identifying growth opportunities and managing day-to-day activities. Success requires strategic thinking, excellent writing skills, and the ability to coach teammates. This is an opportunity to advance your career working with high-profile tech innovators.

Here’s what you’ll be doing:

- Manage client accounts day-to-day as the primary contact
- Provide strategic counsel to guide clients in achieving goals
- Identify new business opportunities with existing clients
- Direct teams in delivering high-quality work on time
- Write and edit communications materials (press releases, bylined articles, etc)
- Build media relationships and secure impactful coverage
- Formally manage junior staff including reviews, training and development
- Participate in new business efforts including proposals and pitches
- Represent the agency's capabilities and expertise confidently


Here are the skills you’ll need:

- 2-3 years' experience in B2B tech, corporate or financial PR
- Strategic thinking abilities
- Excellent writing and editing skills
- Strong client management experience
- Ability to coach teammates and develop staff
- Media relations experience and relationships
- Passion for the tech industry ecosystem
- Bachelor's degree in communications, journalism or related field


Work Permissions:

Candidates must have the right to work in the United Kingdom. Visa sponsorship is not available at this time.

Here are the benefits of this job:

- Competitive salary £30-40k depending on experience
- Pension contribution
- Performance bonus
- Flexible working available
- Generous holiday allowance
- Central London office location
- Training and development opportunities
- Working with innovative, high-growth tech brands
- Collaborative, fast-paced agency culture


This is an excellent opportunity to elevate your skills and make an impact in a rewarding PR career.

We're not your typical PR agency. We don't do politics or inflated egos. Instead, we foster an environment that rewards smart thinking, encourages confidence, and empowers you to express your ideas. We believe that true job satisfaction comes from turning ambition into action, tapping into your creativity, and making a difference. Sounds wild, doesn't it?

Now, let's talk about the opportunity at hand. As a PR Account Executive, you'll be an integral part of our high-performing team, working closely with our clients to deliver exceptional results. Here's what you'll be doing:

- Building Relationships: You'll be the go-to person for our clients, nurturing direct relationships and ensuring their satisfaction. From day-to-day contact with target media to collating coverage and selling results, you'll be the driving force behind successful campaigns.
- Creative Copywriting: Get ready to flex your writing skills! You'll be crafting a variety of captivating content, from press releases and case studies to blog posts and market reports. We want your words to set the world on fire!
- Social Media Savvy: In today's digital age, social media is a powerful tool. You'll be actively involved in managing social networks on behalf of our clients and the agency. Time to show off your online prowess!
- Research Extraordinaire: When it comes to new business pitching, you'll provide valuable research support. From media audits to internet research, you'll help us uncover the insights that set us apart.

Here are the skills you'll need:

- 6-12 months' PR experience: Whether you're a seasoned PR pro or just starting out, we want to hear from you. Show us your potential, and we'll help you thrive!
- Stellar Time Management: Juggling multiple tasks and busy workloads will be a breeze for you. You're a master of organization and know how to keep things running smoothly.
- Media Relationships: You have a knack for building connections and pitching results. Your Rolodex is the envy of every PR professional.
- Wordsmith Extraordinaire: Your writing skills are top-notch. From crafting compelling press materials to engaging blog posts, you know how to make words shine.
- Team Player: Collaboration is key in our vibrant team. Strong interpersonal skills and effective communication are essential as you work alongside our diverse group of talented individuals.
- Motivation on Fire: You're highly motivated and thrive when working under your own initiative. We're looking for someone who's always eager to seize new opportunities.

Now, let's talk about the benefits of this job:

- Career Growth: We're committed to your development and success. Our 360-degree appraisal scheme and comprehensive training opportunities will help you reach new heights in your PR career.
- Variety and Challenge: Our clients span diverse industries, from AI and automation to personal health tech. You'll have the chance to work on exciting projects and make a real impact.
- A Supportive Environment: We're not just colleagues; we're a team. Our collaborative culture means we support each other and work as one. And forget about long hours—work hard, but not long into the night.
- Creative Freedom: We want your ideas to shine. You'll have the chance to contribute to strategy and messaging, whether working on large-scale projects or supporting smaller companies.
- Travel and Global Exposure: With our international client base, you'll have the opportunity to travel and learn from PR professionals around the world. Expand your horizons and broaden your expertise.

An exciting opportunity has arisen for a talented Senior Digital PR Executive to join a progressive PR agency in London. They are seeking an accomplished communications professional with at least 3 years of relevant experience, exceptional writing skills, and the right to work in the UK (sponsorship not available for this role).

This is a permanent opportunity paying between £30-35k per annum.

This innovative agency is renowned for pushing boundaries and taking smart risks to deliver standout campaigns for some of the most unique and dynamic brands around. As the new Senior Account Executive, you will be responsible for managing key client accounts end-to-end, from PR and content creation through to events and digital strategy. This autonomous role offers huge scope for professional development, along with the chance to directly impact client success.

Key responsibilities:

- Developing and executing breakthrough PR campaigns and strategic communications plans
- Building strong client relationships at a senior level
- Writing engaging press releases, articles, blogs, newsletters, and other collateral
- Securing high-impact media coverage across print, online, broadcast and social media
- Acting as a media spokesperson for clients
- Managing photographers, contractors and other external resources
- Contributing ideas to help win new business and foster growth from existing clients
- Mentoring junior team members

To be considered, you must have:

- Degree from a reputable university
- 3+ years' agency experience
- First-rate written/verbal communication skills
- Excellent client relationship management ability
- Strong project management and multitasking skills
- Creative flair and innovative thinking
- Willingness to travel internationally

This is a superb opportunity to accelerate your PR career within an award-winning agency. Apply now!

Job Overview:

The Technical Support Integrations Success Agent provides technical support for all customers who have a technical integration with ExploreLearning products to ensure continued implementation and usage success. As a product expert, the role serves as a primary contact for customer technical integrations concerns, and also works with other ExploreLearning personnel to identify, escalate and resolve issues.

Job Responsibilities:

• Provides effective and accurate technical integrations post-onboarding guidance and support for customers of web-based educational solutions via phone calls, emails and desktop sharing in a timely and professional manner.

• Delivers on-going higher-level customer and technical integrations support to troubleshoot rostering issues and concerns

• Collaborate with internal stakeholders (CS, PD, OM, Sales, & Engineering) to identify bugs and system issues; QA solutions; provide feedback to improve system performance

• Tracks, documents and reports customer issues and resolution activities.

• Identifies, develops, and maintains standard responses for often-encountered technical integrations issues and documentation gaps.

• Maintains a working knowledge of ExploreLearning products and associated platforms and integrations system requirements.

• Supports special projects and other duties as assigned by the Technical Support Manager and Team Lead.

Job Requirements:

• Associate or Bachelor’s degree preferred

• 1+ years of experience with web application support in a technical helpdesk or customer support environment

• Excellent technical, analytical, and problem-solving skills

• Excellent written, oral communication, and listening skills

• Solid working knowledge of Microsoft Office Suite, the Internet, and common web-based browsers and applications, including both desktop/laptop and tablet-based systems; and ability to quickly learn, master, and describe new technology

• Ability to work well within a team

• Good organizational and time management skills, with attention to accuracy and detail

• Ability to make independent decisions and proactively problem-solve

Why Work With Us?

In addition to competitive salaries and generous benefits, ExploreLearning offers an exciting and dynamic working environment in which creativity, teamwork and professional growth are valued and rewarded. Our award-winning online programs bring engaging and effective instructional strategies to K-12 classrooms around the world. Over the course of the last 20+ years, we’ve received numerous awards from some of the worlds most respected education organizations, and were recently named one of the Best Places to Work in Virginia.

Our office is based in historic downtown Charlottesville, Virginia, located approximately 100 miles southwest of Washington, D.C., and consistently rated one of America’s best places to live. The area offers a wide variety of business, cultural, historical, educational and sport-related attractions.

To learn more about our organization and the exciting work we do, visit us online.

An Equal Opportunity Employer

We are dedicated to fostering a culture that celebrates unique backgrounds, ideas, and experiences. All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, age, religion, sex, gender, gender identity/expression, sexual orientation, national origin, protected veteran status, or disability.

We're not your typical PR agency. We don't do politics or inflated egos. Instead, we foster an environment that rewards smart thinking, encourages confidence, and empowers you to express your ideas. We believe that true job satisfaction comes from turning ambition into action, tapping into your creativity, and making a difference. Sounds wild, doesn't it?

Now, let's talk about the opportunity at hand. As a PR Account Executive, you'll be an integral part of our high-performing team, working closely with our clients to deliver exceptional results. Here's what you'll be doing:

- Building Relationships: You'll be the go-to person for our clients, nurturing direct relationships and ensuring their satisfaction. From day-to-day contact with target media to collating coverage and selling results, you'll be the driving force behind successful campaigns.
- Creative Copywriting: Get ready to flex your writing skills! You'll be crafting a variety of captivating content, from press releases and case studies to blog posts and market reports. We want your words to set the world on fire!
- Social Media Savvy: In today's digital age, social media is a powerful tool. You'll be actively involved in managing social networks on behalf of our clients and the agency. Time to show off your online prowess!
- Research Extraordinaire: When it comes to new business pitching, you'll provide valuable research support. From media audits to internet research, you'll help us uncover the insights that set us apart.

Here are the skills you'll need

- Stellar Time Management: Juggling multiple tasks and busy workloads will be a breeze for you. You're a master of organization and know how to keep things running smoothly.
- Media Relationships: You have a knack for building connections and pitching results. Your Rolodex is the envy of every PR professional.
- Wordsmith Extraordinaire: Your writing skills are top-notch. From crafting compelling press materials to engaging blog posts, you know how to make words shine.
- Team Player: Collaboration is key in our vibrant team. Strong interpersonal skills and effective communication are essential as you work alongside our diverse group of talented individuals.
- Motivation on Fire: You're highly motivated and thrive when working under your own initiative. We're looking for someone who's always eager to seize new opportunities.

Now, let's talk about the benefits of this job:

- Career Growth: We're committed to your development and success. Our 360-degree appraisal scheme and comprehensive training opportunities will help you reach new heights in your PR career.
- Variety and Challenge: Our clients span diverse industries, from AI and automation to personal health tech. You'll have the chance to work on exciting projects and make a real impact.
- A Supportive Environment: We're not just colleagues; we're a team. Our collaborative culture means we support each other and work as one. And forget about long hours—work hard, but not long into the night.
- Creative Freedom: We want your ideas to shine. You'll have the chance to contribute to strategy and messaging, whether working on large-scale projects or supporting smaller companies.
- Travel and Global Exposure: With our international client base, you'll have the opportunity to travel and learn from PR professionals around the world. Expand your horizons and broaden your expertise.

Job Description Summary

Basic Purpose

To enter inspection report data from NetSuite into the Fairfax PLUS system and reconcile information between NetSuite and PLUS.

Scope

This role will work with the Fairfax team to support the Fairfax Contract. The primary responsibility will be to ensure that inspection reports are accurately entered into the government database within 1 business day of the inspection being completed.

Reporting and Working Relationships

Fairfax Contract Manager

Primary Responsibilities (100%)

Data Entry (75%)

• Review inspections reports for accuracy and completeness
• Enter the inspection report information in the PLUS system
• Ensure all reports are entered within 1 business day
• Position will need to enter up to 100 reports in a given business day
• Dialogue with the field employees when necessary

Data Reconciliation (15%)

• Update data in the NetSuite System to match the PLUS System
• Notify Fairfax County when data in the PLUS System needs to be updated

Fairfax Team Support (10%)

• Support the Fairfax team as needed

Travel

0% Travel

Qualifications

• High school diploma or equivalent.
• Some Customer Service experience preferred
• Basic to intermediate proficiency with Microsoft Office Suite, using an online calendar program, and NetSuite (preferred but will train).
• Must be able to draft and comprehend memos, letters, other correspondence and share information in one-on-one and group situations.
• Working knowledge of office equipment such as postage machine, FedEx and UPS, phone systems, copier, etc.

DISCLAIMER: This job description is designed to indicate the general nature and level of work performed by associates within this classification.  It is not designed to confirm or be interpreted as a comprehensive summary of all duties, responsibilities and qualifications required of associates assigned to this job.

ATIS will only employ applicants who have authorization to work permanently in the U.S. This is not a position for which sponsorship will be provided. Those who need sponsorship for work authorization now or in the future are not eligible for hire.

ATIS is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by calling 1-314-441-3997 or by sending an email to hr@atis.com. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Join the A-Team and experience the A-Life!

Technical Support Agent Level 1
Mandaluyong City, Philippines
Reporting to: Team Leader

We’re an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. As a Technical Support Representative, your role is vital in keeping our customers happy and contributing to our organization’s growth and success.

A SNAPSHOT OF YOUR ROLE

You’re the genie that fulfils our customer’s needs.

As a Technical Support Representative, you’ll represent the account and interact with clients through resolving product or service problems and ensure they are addressed in a timely and efficient manner. You use empathy, patience and passion, coupled with product knowledge to effectively resolve the customers’ needs. Your day could see you:

·       Resolve product or service problems by clarifying the customer's concern, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, following up to ensure resolution

·       Provide tailored-fit solution based on customer’s needs – Solution Specialist Way

·       Answer customer inquiries and transfer calls to the appropriate department as necessary

·       Ensure customer satisfaction by providing exceptional customer service

·       Create, maintain and update customer records with complete and accurate information

·       Contribute innovative ideas in the improvement of the customer journey

·       Ensure quality and standards, policies and procedures are maintained at all times

·       Perform other related duties as assigned by management

·       Championing team culture based initiatives such as the client's way

·       Handle complex cases and manage complaints that may occur through repeat interactions

A BIT ABOUT YOU

·       Basic understanding of home internet service and set up – Solutions Specialist Way

·       A solutions provider with a “CAN DO” attitude

·       Good organizational skills and the ability to multitask and prioritize

·       Excellent verbal and written communication skills

·       Problem solving and decision-making skills

·       Displays strong complaints handling and negotiation skills

Join the A-Team and experience the A-Life!

Job Description

The ideal Asset Protection Agent prevents the loss of company property while maintaining a safe business environment. Supports store efforts in providing the best customer service within a controlled environment to support maximum sales at the highest profit rate attainable. Under general supervision and established procedures, the Asset Protection Agent detects and apprehends shoplifters and dishonest employees.

A day in the life…

• Maintain the general safety and security of customers, employees, and the store
• Respond to and report all store security and emergency situations
• Monitor and conduct surveillance of customer behavior for indicators of theft
• Conduct external and internal investigations utilizing available information to track, mitigate and resolve theft
• Monitor, conduct surveillance and educate store employees on indicators of Organized Retail Crime (ORC) activity, grab & runs and high impact theft
• Conduct investigations of fraudulent gift card and credit card activity
• Reduce and control loss of inventory through audits, training, and store awareness
• Recover stolen merchandise and apprehend individuals for theft and illegal activity while following all safety precautions
• Prepare and submit prompt and complete reports relative to all theft incidents, merchandise recoveries, accident investigations, audits, and other illegal activities, 
• Monitor and interpret key performance indicators (KPIs) and exception-based reporting to help reduce loss, proactively identify trends, and root cause in high shrink locations
• Testify in court concerning any case, criminal or civil, wherein the company is a party of interest to which the Asset Protection Agent is summoned

You own this if you have…

• The ability to make, and be accountable for, decisions in a fast-paced environment
• Have solid verbal and written skills
• Good interpersonal skills
• A calm demeanor when dealing with safety issues, including dealing with individuals who engage in aggressive behavior
• Accountability, initiative, and a high level of ownership
• The ability to work a flexible schedule based on business needs
• Meet any local licensing requirements
• Experience in investigative, asset protection and security procedures (preferred)

We’ve got you covered…

Our employees are our most important asset and that’s reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including:

• Medical/Vision, Dental, Retirement and Paid Time Away
• Life Insurance and Disability
• Merchandise Discount and EAP Resources

A few more important points...

The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.

Nordstrom will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at www.nordstrom.com. 

© 2022 Nordstrom, Inc  

Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs.

, Philippines

Job Family Group:

Commercial and Retail

Worker Type:

Regular

Posting Start Date:

February 12, 2024

Business unit:

Downstream and Renewables

Experience Level:

Experienced Professionals

Job Description:

Purpose of the Role

The Technical Helpdesk Agent is responsible for accurately formulating, answering, and documenting answers from a variety of resources for technical inquiries on Lubricants (oils and greases) and Anti-Freeze from external and internal French-speaking customers. 

Where You Fit In

The Technical Helpdesk sits on a team within the USL Organization in Customer Operations and supports various US Lubes functions. You’ll sit along-side other Technical Helpdesk Agents and assist consumers including internal stakeholders in a virtual environment.

What is the Role?

As a Technical Help Desk Agent, you will be required to learn hundreds of ever-changing products and applications to assist consumers, customers and other Shell employees that call into the hotline or email inquiries in a very accurate and time focused manner, in French. In addition, your role as a THA requires you to promptly determine the inquirer’s salient issues and answer them in a manner that may increase sales or reduce liability/claims.

Main responsibilities

• Perform LubeVideoCheck inspections and reports at request of Sales Account Mangers to document equipment condition as a value-added customer benefit.

• Support LubeAnalyst Program Administration including taking orders, solving customer issues, registering equipment, answering the LubeAnalyst support phone line.

• Provide accurate and timely technical information in French, normally in a telephone conversation (or at times by e-mail), to external and internal customers and consumers.

• Maintain or increase highly technical status by interacting with other team members, Product Application Specialists and Product/Brand Managers and attending product/technical training.

• Document information relevant to the line of business.

• Interface with Field representatives on possible sales opportunities resulting from customer interactions. 

• Create and maintain the Shell Cross Reference database, which is used by all Shell distributors.

• Update Lubrication Recommendation Guide Keys that are sent to and used by internal and external customers.  

• Participate as a technical specialist in trade shows and promotions answering questions from end-users and customers.

• Maintain database of newly determined solutions for use by the team and other internal clients. Work well in a team environment.

Categories: Lubricants (oils and greases), Anti-Freeze, Fuels (Canada) for Consumer, Transport and Industrial Lines of Business.

What are key skills/requirements needed?

• Technical (B.S. or M.S.) Degree in chemistry or engineering field or extensive experience in the lubrication/ industrial and automotive fields (not required, but preferred)

Key Competences required:

• Operate Lube Video check with deep understanding of engine mechanics and troubleshooting.                                       

• Excellent verbal and written communication skills in French

• Strong teamwork skills and interpersonal skills 

• Ability to quickly learn, analyze problems/situations and suggest solutions

Other critical competencies: 

• Lubricants and application knowledge

• Customer focus

• Discretion

• Multi-tasking

• Conflict management

Language skills :

• English & French(C1) as second language

This role is night shift and will be supporting the Canada market

-

DISCLAIMER:

Please note: We occasionally amend or withdraw Shell jobs and reserve the right to do so at any time, including prior to the advertised closing date. Before applying, you are advised to read our data protection policy. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Shell/Shell Group companies around the world. The Shell Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Shell. Anyone who demands such a fee is not an authorised Shell representative and you are strongly advised to refuse any such demand. Shell is an Equal Opportunity Employer.

ICF is a mission-driven company filled with people who care deeply about improving the lives of others and making the world a better place. Our core values include Embracing Difference; we seek candidates who are passionate about building a culture that encourages, embraces, and hires dimensions of difference. 

 

Our Health Engineering Solutions (HES) team works side by side with customers to articulate a vision for success, and then make it happen. We know success doesn't happen by accident. It takes the right team of people, working together on the right solutions for the customer. We are looking for a seasoned Software Engineer who will be a key driver to make this happen.

Our core work hours are 10am - 4pm Eastern Time with the option to start earlier or work later depending on your time zone.

We are looking for a Senior Software Engineer with a solid understanding and experience with the Node.js platform, its tooling, JavaScript, TypeScript, MongoDB, and AWS cloud infrastructure services such as Lamba, Fargate, Step Functions, and Glue. You will work on a closely-knit Scrum team to solve complex backend problems, such as integrating external services into our services, adding and modifying database structures, and implementing new REST services with a focus on security, performance, and scalability. You will dig into business requirements and implement complex logic using modern technologies. We believe strongly in test-driven development, continuous integration, and continuous deployment, and we have a strong DevOps mindset. This position is open to a mid-level to principal professional depending on experience.

Responsibilities:

• Ability to work in an existing codebase and collaborate with a diverse team
• Experience in building enterprise-scale backend REST APIs with frameworks such as Express.js, using an API-first paradigm
• Intimate knowledge and experience with MongoDB (nonSQL)
• A mindset towards building systems for the cloud and DevOps fundamentals
• Working knowledge of AWS cloud infrastructure services such as ECS, Lambda, Fargate, Glue
• Hands-on understanding of virtualization and experience with Docker
• Focus towards building security, performance, and scalability into services from the beginning
• Experience with debugging code and troubleshooting technical issues in order to craft appropriate solutions
• Flexible and willing to accept a change in priorities as necessary
• Strong critical thinking, attention to detail, and analytical skills
• Strong oral and written communication skills
• Ability to work independently

Tools & Technology:

• Node.js
• Express.js
• Axios
• Mongoose
• MongoDB
• PostgreSQL
• MySQL
• Typescript
• AWS Lambda,
• AWS Step Functions
• AWS Fargate
• AWS Glue
• Docker

Basic Requirements:

• Bachelor's degree in computer science or related field
• 5+ years of relevant experience with a Bachelors; or a Master's degree with a minimum of 3 years' experience.
• 2 years' experience working with Node.
• 2 years' experience work in AWS environments, and with AWS tools.
• 1 years' experience working with MongoDB or similar.
• Must have lived in the US for a total of 3 full years (out of the last 5 years)
• Candidate must be able to obtain and maintain a Public Trust clearance.
• Candidate must reside in the US, be authorized to work in the US, and work must be performed in the US.

Preferred Qualifications:

• FHIR and FHIR API’s
• Identity Management (like OKTA)
• Log analyzer tools (like Splunk)
• Experience working in the healthcare industry
• Federal Government contracting work experience

Job Location: This position requires that the job be performed in the United States.  If you accept this position, you should note that ICF does monitor employee work locations and blocks access from foreign locations/foreign IP addresses, and also prohibits personal VPN connections.

Working at ICF

ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future.

We can only solve the world's toughest challenges by building an inclusive workplace that allows everyone to thrive. We are an equal opportunity employer, committed to hiring regardless of any protected characteristic, such as race, ethnicity, national origin, color, sex, gender identity/expression, sexual orientation, religion, age, disability status, or military/veteran status. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO & AA policy.

Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation please email icfcareercenter@icf.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

Read more about workplace discrimination rights, the Pay Transparency Statement, or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act.

 

Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position. The pay range for this position is:

$82,673.00 - $140,544.00

Nationwide Remote Office (US99)