Total 8 Operations Supervisor job vacancies in Shah Alam SGR

Job Description

A store Supervisor is a professional responsible for managing and overseeing the organization’s inventory. This includes identifying inventory needs, implementing policies and procedures for stock control, and ensuring that stock levels are maintained at optimal levels. You also responsible for handling supervisory level activities for one or more areas of the warehouse including: shipping, picking & packing, receiving, inventory control, warehousing and distribution functions for raw materials, in-process goods, released finished products, supplies and product configuration.

 

Responsibilities

• Strategically manage warehouse in compliance with company’s policies and vision.
• Setup layout and ensure efficient space utilization.
• Oversee receiving, warehousing, distribution and maintenance operations.
• Adhere to all warehousing, handling, and shipping legislation requirements.
• Maintain standards of health and safety, hygiene and security.
• Manage stock control and reconcile with data inventory system.
• Monitoring inventory levels using software programs and initiating transportation or shipments when inventory levels become too low or high.
  Liaise with clients, suppliers and transport companies.
• Perform cycle counting and reconciliation procedures, ensuring frequency of inventory counts meet company and audit requirements.
• Handling custom clearance and shipment follow up for import and export.
  Liaise with transporter and forwarder for delivery arrangement.
• Ensure all discrepancies are investigated and reported accordingly.
• Corrective and preventive actions are to be documented for the discrepancies.
• Analyzing inventory data and providing regular reports (eg. monthly closing stock report) to upper management.
• Overseeing teams and staff, assigning staff schedules, organizing employee training and developing teamwork initiatives.

Requirements

• Diploma/Degree in Manufacturing Bachelor’s or associate’s degree in business, logistics, systems engineering, supply chain management, inventory management or similar.
• A minimum of 3 years’ experience in a similar role.
• Solid knowledge of data analysis, inventory management software, and forecasting techniques.
• Proficient in current version of MS Word, Excel and Power Point for presentation and report.
• Ability to work with cross functional team at multi levels within the organization.
• Strong leadership with excellent interpersonal/ communication, coaching and conflict management skills.
• Must be action oriented, customer focused and proficient in decision making, problem solving, planning and organizing.

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Medical insurance
• Personal leave

Job Description;

• Perform receiving and storage.
• Perform daily housekeeping and 5S in store and vicinity area.
• Perform stock stake every month.
• Divide & supervise the daily work schedule of storekeeper.
• Monitor & ensure that the inventory quantity is sufficient for the production line to operate.
• Receive and check production scrap materials.
• Report any inventory discrepancies in a timely manner and find out the reasons & solutions.
• Assist on any ad-hoc requests.

Benefits:

• Free parking
• Meal allowance
• Petrol allowance
• Attendance allowance
• Opportunities for promotion
• Professional development
• Overtime pay
• Yearly bonus

Responsibilities:

• Develop and refine service quality standards at all levels for the organizational units provided by thcompany and implement monitoring.
• Work on relevant tasks for the assessment of target responsibilities based on company objective
• Implement quality assurance and quality control processes for projects and systems.
• Conduct audits and reviews to identify areas needing improvement and ensure compliance withquality requirements.
• Monitor and analyze project performance data to identify trends and potential issue
• Assist company management in promptly and effectively handling project emergencies and issue
• Responsible for organizing customer satisfaction surveys, promptly addressing feedback, foll-ups, and conducting revisit activities.
• Assist in implementing policies on quality, safety, and environmental protection for the company
• Timely report various issues discovered during supervision processes and follow up on review results of corrective action
• Implement continuous improvement initiatives to enhance the overall quality management system

• 為公司提供的組織單位制定和完善各級服務品質標準並實施監控
• 依公司目標完成各項目標責任考核標準的相關工作
• 實施專案和系統的品質保證和品質控制流程
• 進行審核和審查，以確定需要改進的領域並確保符合品質要求*監控和分析專案績效數據，以確定趨勢和潛在問題。
• 助公司管理者及時妥善處理專案突發事件與問題
• 負責組織進行顧客滿意度調查工作，及時處理意見回饋及跟進、回訪工作
• 協助公司推行品質、安全、環保之政策方針
• 及時報告監理過程中發現的各類問題；跟進整改結果的複查
• 實施持續改善舉措，增強整體品質管理體系

Requirement:

• Candidate must possess at least Professional Certificate, Bachelor's Degree/Post-Graduate Diploma/Professional Degree in Engineering or equivalent;
• Required language(s): English, Malay, Mandarin(Preferable Mandarin Speaker);
• Required Skill(s): Microsoft Office;     
• Applicants must be willing to work in Shah Alam, Selangor.

Perks & Benefits 公司福利：

• Company Bonus 年終花紅
• Career Advancement 充足升職機會
• Medical 基本醫藥福利

職位描述;

• 進行接收和儲存。
• 在商店和附近區域進行日常清潔和5S。
• 每月進行股票配股。
• 劃分並監督倉管員的日常工作安排。
• 監控並確保庫存數量足以滿足生產線的運作。
• 接收並檢查生產廢料。
• 及時報告庫存差異並找出原因和解決方案。
• 協助處理任何臨時請求。

好處：

• 免費停車場
• 伙食補貼
• 汽油津貼
• 勤工津貼
• 晉升機會
• 專業發展
• 加班費
• 年度獎金

Responsibilities:

• Develop and refine service quality standards at all levels for the organizational units provided by thcompany and implement monitoring.
• Work on relevant tasks for the assessment of target responsibilities based on company objective
• Implement quality assurance and quality control processes for projects and systems.
• Conduct audits and reviews to identify areas needing improvement and ensure compliance withquality requirements.
• Monitor and analyze project performance data to identify trends and potential issue
• Assist company management in promptly and effectively handling project emergencies and issue
• Responsible for organizing customer satisfaction surveys, promptly addressing feedback, foll-ups, and conducting revisit activities.
• Assist in implementing policies on quality, safety, and environmental protection for the company
• Timely report various issues discovered during supervision processes and follow up on review results of corrective action
• Implement continuous improvement initiatives to enhance the overall quality management system

 

• 为公司提供的组织单位制定和完善各级别服务品质标准并实施监控
• 根据公司目标完成各项目标责任考核标准的相关工作
• 实施项目和系统的质量保证和质量控制流程
• 进行审核和审查，以确定需要改进的领域并确保符合质量要求*监控和分析项目绩效数据，以确定趋势和潜在问题。
• 助公司管理者及时妥善处理项目突发事件和问题
• 负责组织开展顾客满意度调查工作，及时处理意见反馈及跟进、回访工作
• 协助公司推行质量、安全、环保之政策方针
• 及时汇报监管过程中发现的各类问题；跟进整改结果的复查
• 实施持续改进举措，增强整体质量管理体系

 

Requirement:

• Candidate must possess at least Professional Certificate, Bachelor's Degree/Post-Graduate Diploma/Professional Degree in Engineering or equivalent;
• Required language(s): English, Malay, Mandarin(Preferable Mandarin Speaker);
• Required Skill(s): Microsoft Office;                 
• Applicants must be willing to work in Shah Alam, Selangor.

Perks & Benefits 公司福利：

• Company Bonus 年终花红
• Career Advancement 充足升职机会
• Medical 基本医药福利

職位描述

商店主管是負責管理和監督組織庫存的專業人員。這包括確定庫存需求、實施庫存控制政策和程序，以及確保庫存水準保持在最佳水準。您也負責處理倉庫一個或多個區域的監管級活動，包括：運輸、揀選和包裝、接收、庫存控制、原材料、在製品、發布的成品、供應和產品配置的倉儲和配送功能。

職責

• 根據公司的政策和願景對倉庫進行策略管理。
• 設定佈局並確保有效的空間利用。
• 監督接收、倉儲、配送和維護操作。
• 遵守所有倉儲、裝卸和運輸法規要求。
• 維持健康和安全、衛生和安保標準。
• 管理庫存控制並與資料庫存系統進行協調。
• 使用軟體程式監控庫存水平，並在庫存水平過低或過高時啟動運輸或裝運。
  與客戶、供應商和運輸公司聯絡。
• 執行週期盤點和對帳程序，確保庫存盤點頻率符合公司和審計要求。
• 處理進出口清關和貨運跟進。
  與運輸商和貨運代理商聯絡以安排交貨。
• 確保所有差異均已調查並相應報告。
• 針對差異的糾正和預防措施應記錄在案。
• 分析庫存資料並向高階管理人員提供定期報告（例如每月期末庫存報告）。
• 監督團隊和員工，分配員工日程，組織員工培訓並制定團隊合作計劃。

要求

• 製造文憑/學位商業、物流、系統工程、供應鏈管理、庫存管理或類似專業的學士或副學士學位。
• 至少 3 年擔任類似職位的經驗。
• 紮實的數據分析、庫存管理軟體和預測技術知識。
• 精通目前版本的 MS Word、Excel 和 Power Point 進行示範和報告。
• 能夠與組織內多個層級的跨職能團隊合作。
• 強大的領導力，具有出色的人際/溝通、輔導和衝突管理技能。
• 必須以行動為導向，以客戶為中心，精通決策、解決問題、計劃和組織。

津貼和福利

• 津貼（旅費、交通費等）
• 醫療保險
• 事假

In this role you will be responsible for:

• Plan and check service schedules via in-house system
• Manage and train service staff in order to improve the service quality
• Make sure team members provide quality and timely services as per scheduled
• Carry out regular quality assurance checks on completed services by spending 20% of available Supervision time on quality assurance checks
• Perform quarterly field attachment with team members
• Prepare and present weekly report on team members’ review

A. Service

• To maintain accurate records of all service vehicles in the branch in relation to:

a. Renewal of road tax b. Maintenance service due

c. Repair costs d. Fuel usage

e. Driver logs

• To manage & control the Branch’s fleet of service vehicles in a cost effective manner, and without compromising on safety.
• Ensure all new businesses are completed within 10 working days from the date of service agreement/job confirmation.
• Ensure each service team is route-ridden once every 2 months.

B. Stocks

• To present the service capital expenditure request each month, to the Branch Manager for his attention and further action.

C. Administration

• Ensure that all required returns and reports to the head office are prepared accurately and dispatched promptly.
• To conduct a formal meeting Quarterly with Technicians.
• To provide the Service Manager with status reports on a monthly basis covering:

a. State of Service b. Customer Issues

c. Supervisor’s issues d. Other issues

D. Staff Recruitment, Welfare & Development

• Recruit (subject to prior approval from AOM) new Service Technicians.
• Induct, train and manage service staff effectively.
• Maintain a high level of morale amongst your staff.
• Ensure that staff have a full understanding of the Company’s objective and policies.

E. Quality Assurance & Training

• Ensure a high level of competence in the required skills amongst service staff by providing continuing training and practical assistance & guidance in the field.
• Develop good customer relationships through being knowledgeable about your work, and taking ownership of service problems.
• Ensure that all customer complaints are attended to within 24 hours.
• Ensure that Service Supervisors duties are audited monthly.
• Ensure that each Service Technician is audited at least once every 2 months.

F. Health & Safety

• To ensure that all chemicals are handled, store and applied with due regard to the safety standards laid down within the Company, and that staff are never exposed to untoward risks in the course of their work.
• To ensure that all service vehicles are roadworthy & safe through a monthly inspection.
• To constantly project, by personal example, Good & Safe Working Practices within the Branch.

G. OTHER DUTIES

• Maintain friendly and co-operation relations with the sales team providing sales lead, and other useful feedback from the customer.
• Support the sales team in achieving the sales targets for the branch.
• To constantly improve his/her knowledge of pest management by private study, membership of associations and attendance at courses, and also by the study of technical literature provided by the Company, and through practical experience in the field.

The ideal candidate will possess:

• Minimum a Diploma in related discipline of studies with proven track record in managing staffs
• Possess good interpersonal, communication and people skills
• Mature and able to manage a team of 10 members
• Positive, result oriented, has good drive and initiative
• Computer skill is essential
• Willing to travel to client places
• Keen to take Goods Delivery License (GDL) if shortlisted
• Required valid driving license because driving is part of the job requirement for this designation
• Possess own vehicle, is a Malaysian or hold a relevant resident status
• Employment of foreigners are subject to the local authorities approval and subject to their own visa application

Highly Desirable:

• Excellent planning, management and supervisory skills
• Ability to do multitasking job
• Versatility to build rapport with people at all levels
• Multi-lingual in both verbal and written English and Bahasa Malaysia, able to converse in decent clear communication.
• Commercially focused acumen

Rewards and Benefits

• Attractive base salary and contractual bonus
• Comprehensive Insurance Plans for Surgical & Hospitalization, Term Life and Personal Accident
• Out-patient & Specialist Coverage
• Dental & Optical Coverage
• Additional Retirement benefits
• Staff Purchase Plans

Equal Opportunities

Rentokil Initial believes in supporting all employees to provide equal opportunities and avoid discrimination. We also place emphasis on workplace diversity which means that we are serious about creating an inclusive environment that accepts each individual's differences, embraces their strengths and provides opportunities for all colleagues to achieve their full potential.

Seksyen U5 Shah Alam Branch:

Rentokil Initial (M) Sdn Bhd. No. 7 Jalan Utarid U5/13, Seksyen U5, 40150 Shah Alam

Joining Razer will place you on a global mission to revolutionize the way the world games. Razer is a place to do great work, offering you the opportunity to make an impact globally while working across a global team located across 5 continents. Razer is also a great place to work, providing you the unique, gamer-centric #LifeAtRazer experience that will put you in an accelerated growth, both personally and professionally.

Job Responsibilities :

The Technical Support Specialist is responsible for delivering high-quality technical assistance to customers, ensuring prompt and effective resolution of issues related to our products. The role involves proactive problem-solving, excellent communication, and collaboration with internal teams. The ideal candidate possesses a strong technical background, customer-focused mindset, and the ability to thrive in a dynamic environment. Key responsibilities include responding to customer inquiries, troubleshooting technical problems, creating documentation, conducting training sessions, and maintaining service quality. This position offers an exciting opportunity for individuals who are passionate about technology and dedicated to delivering outstanding customer support.

• Respond to customer inquiries and technical issues via phone, email, or chat in a timely and professional manner.
• Troubleshoot and diagnose technical problems, providing step-by-step solutions or escalating issues to the appropriate team if necessary.
• Collaborate with other departments to resolve complex customer issues.
• Develop a deep understanding of our products and services to provide accurate and effective technical assistance.
• Stay updated on product features, updates, and industry trends to enhance support capabilities.
• Provide feedback to the product development team based on customer interactions to improve product functionality.

Pre-Requisites :

• Candidate must possess at least a Bachelor's Degree, Post Graduate Diploma, Professional Degree, Computer Science/Information Technology or equivalent.
• Required language(s): Bahasa Malaysia, Mandarin, English
• Multilingual especially with the ability to read and write in Mandarin.
• At least 1 year(s) of working experience in the related field is required for this position.
• Applicants must be willing to work in I-City.
• Preferably specializing in Technical & Helpdesk Support or equivalent.
• Full-Time position(s) available.

Are you game?