Total 54 Operations Supervisor job vacancies in D16 Upper East Coast, Bedok, Eastwood, Kew Drive

Operations Manager
As the Operations Manager, you will hold a critical role in the call centre, overseeing complaints. Your responsibilities will span various areas: developing operational policies, analysing performance data, managing the complaints and improving processes.
Location North Staffordshire/South Cheshire
Responsibilities:

• Collaborate with stakeholders and clients to enhance organisational processes, focusing on quality, productivity, and efficiency.
• Ensure compliance with FCA and TCF regulations.
• Lead and motivate the team by setting clear performance expectations.
• Regularly review individual and team progress and take proactive measures to address performance gaps.
• Manage client relationships at an operational level, coordinating information requests and timely delivery.
• Explore ways to improve claim handling quality and processes, aiming to boost customer experience and NPS scores.
• Plan, execute, and communicate contact centre strategies and campaign performance aligned with broader business needs.
• Own the feedback process and analyse data to drive improvements.
• Uphold our data protection and information security policies and procedures.
• ️ Foster open and honest two-way communication, ensuring key messages are disseminated.

Requirements:

• Relevant experience in a similar position in a contact centre environment
• Demonstrated skills in proactive leadership, particularly in developing and motivating a call centre team.
• Highly collaborative, resilient, determined, and confident.
• A proven track record of , especially within the contact centre.
• A focus on results and commercial awareness.
• Ability to think creatively to solve challenges.
• Proficiency in FCA regulations, with the ability to mentor and educate others on this topic.
• Strong knowledge of reporting, analysis, and trend spotting across all business areas.
• A proactive mindset with a sharp focus on process improvement.

Package:

• Annual salary of £40K - £45K.
• Private Medical Insurance.
• Company Pension Scheme.
• Additional perks, discounts, and offers.

- Experience in a contact centre environment
- Experience in a highly regulated environment.

If this is you, call or email make for a further conversation.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Roads, bridges, and earthworks - if you have been there, done it, and can teach others how to do it, we have a great opportunity for you.
With a strong focus on people, culture, and services, plus a great track record in delivering multi-million-dollar civil works across Queensland and NSW, CMC is rapidly growing - and we want you to come along for the ride.


Various Qld and Northern NSW projects
Competitive Salary Vehicle Super Project allowance
Leading Tier 2 you wont be just a number

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About the role
 
Due to new project awards, we have several current and upcoming roles on earthworks/road/bridge projects in different locations across Queensland and NSW.
 
Reporting to the Superintendent, you will be providing hands on support in the field, ... Click here to view more detail / apply for Civil Supervisor

About the role:
Our client provides design and fabrication of structural steel, pressure vessels, heat exchangers, plate and piling steel products for major projects Australia wide. As the Afternoon shift production team leader, you will oversee the delivery of our products to our well known clients. You will manage workflow and motivate your team for maximum performance and efficiency while maintaining a positive work environment.
Duties and responsibilities

Guide your team in planning.
Allocation of resources
Monitor progress against time
Client specification and budget
Work to improve systems and practices

Skills and Experience

A trade qualification
Several years of experience in a boiler workshop
General understanding of NDT techniques
Strong communication and organizational skills
Ability to work under pressure
Excellent computer skills for data input and retrieval
Leadership Experience

What ... Click here to view more detail / apply for Workshop Supervisor

Repairs Supervisor
South East London
£43K + package
Repairs & Maintenance

Daniel Owen are proud to be representing a leading Housing Company in the South East London area who are looking for a brand new supervisor to join their team covering all repairs projects in South East London.

They are looking for an experienced Repairs Supervisor to manage a team of operatives covering all repairs maintenance across the South East London area.

Duties:

• Supervision of the repairs contracts ensuring that all operatives are working efficiently and
  productively
• Ensuring that suppliers/subcontractor works are carried out in accordance with the work
  sheets given and in a timely manner meeting all contract KPI targets
• Liaising with the customers and dealing with any queries or issues which may arise
• Ensuring works are completed on time and to a high-quality standard
• Ensure all client's expectations are achieved
• Ensure that paperwork and reports are fully completed and submitted in-line with the Company
  procedure
• Overseeing health and safety procedures are being adhered to on sites
• Be jointly responsible for ensuring the workplace is tidy and safe
• To complete time sheets and work sheets and reports as required
• Attend inspections where necessary

Key Knowledge:

• Previous Social Housing Supervisor experience required
• Experience working on reactive repairs, voids, or planned works projects
• IT Literate

If this sounds like a role that suits your profile, then feel free to get in touch.

Responsibilities

• Sales of slimming, facial and beauty treatments
• Provide advices on customer's skin and weight management and answer customer enquiries
• Hands on facial, slimming and hair removal treatments when necessary
• Answer customer enquiries and book appointment for customers
• Handle front desk work and stock inventory

Requirements

• At least 5 years experience in sales and hands-on of facial and slimming treatments
• Beauty certificate is an added advantage but training will be provided
• Willing to learn slimming, facial and other beauty skills
• Able to work any shift
• Able to work OT on weekends and public holiday
• · Must be able to work night shift and split shift
• · Must be able to work extra hours or weekend if needed

About the team
The Utilities Network Delivery team is responsible for the project management of utility network capital works projects (including new/update and renewals), including water, sewerage and stormwater infrastructure.
About your new role

Promoting safety within the workplace as well as implementing and monitoring safety procedures / requirements on site
Developing and maintaining a positive work attitude amongst crews
Working collaboratively with our long-term partners that complete design, engineering and delivery phases of our projects
Establishing priorities, monitoring work outputs and setting deliverables across numerous works sites
Involvement in the early planning, design and commissioning of works to ensure constructability and value for money for the City
Developing works programs to ensure efficient use of resources and delivery of the overall capital works program
Providing regular reports and submissions relating to the planning and progress of capital works

... Click here to view more detail / apply for Construction Supervisor

About the role:
Our client provides design and fabrication of structural steel, pressure vessels, heat exchangers, plate and piling steel products for major projects Australia wide. As the Afternoon shift production team leader, you will oversee the delivery of our products to our well known clients. You will manage workflow and motivate your team for maximum performance and efficiency while maintaining a positive work environment.
Duties and responsibilities

Guide your team in planning.
Allocation of resources
Monitor progress against time
Client specification and budget
Work to improve systems and practices

Skills and Experience

A trade qualification
Several years of experience in a boiler workshop
General understanding of NDT techniques
Strong communication and organizational skills
Ability to work under pressure
Excellent computer skills for data input and retrieval
Leadership Experience

What ... Click here to view more detail / apply for Workshop Supervisor

About Us:
 
The Eptec Group is Australasias leading corrosion mitigation and protection company specialising in all aspects of corrosion prevention. Our Total Asset Protection solutions and services include: Corrosion management; Blasting, painting and remediation of concrete and steel structures; Lining and waterproofing; Carbon Fibre Reinforced Polymer (CFRP) Structural Strengthening; Cathodic Protection (CP); and Pipeline Electrical Hazard Assessments. 
Eptec delivers across a diverse range of industry sectors, including naval, defence, marine, transport and infrastructure.  Recent projects of the Eptec Group include the Bennelong Apartments in Sydney, Warragamba Dam Pipeline, Brisbane X-River Rail, Sydney Metro Trains, HMAS Choules, and Old Murray Bridge in SA. 
 
On offer to the candidate:

Permanent full-time position with competitive salary Company Car superannuation
Opportunity to advance within the company
Opportunity to work with a fast-growing business
An excellent working culture
... Click here to view more detail / apply for Supervisor ? QLD

• Installing cabinets, shelving, fitted furniture, drywall and insulation
• Adding fixtures and fittings such as door handles, locks, hinges and closures.
• Selecting lumber by size and strength to suit each job, sourcing wood to suit the customer’s budget and style
• Calculate the number of materials and fasteners required for each job
• Reading workshop drawings and designs to work to specifications prepared by other construction professionals, architects and designers.

Job Description:

As a Restaurant Supervisor, you will play a key role in ensuring the smooth and efficient operations of our dining establishment. We are looking for a dedicated and dynamic individual who can lead by example, manage a team effectively, and provide exceptional customer service.

Responsibilities:

· Shift Management:Oversee day-to-day operations during assigned shifts, ensuring seamless service delivery.

· Staff Supervision:Supervise and coordinate the activities of restaurant staff, providing guidance and support as needed.

· Customer Service:Ensure excellent customer service by addressing customer inquiries and concerns promptly and professionally.

· Training and Development:Train new staff members and facilitate ongoing training programs to enhance team skills.

· Quality Control:Monitor food quality, presentation, and service standards to uphold the restaurant's reputation.

· Inventory Management:Keep track of inventory levels, conduct regular stock checks, and place orders as necessary.

· Cash Handling:Manage cash transactions and ensure accuracy in financial transactions.

· Shift Scheduling:Create and manage staff schedules, considering peak business hours and ensuring adequate coverage.

· Compliance:Ensure compliance with health and safety regulations, food safety standards, and company policies.

· Problem Resolution:Address and resolve customer and staff issues in a timely and effective manner.

· Flexibility:Demonstrate flexibility by working on public holidays and being open to night shifts as required.

· Team Collaboration:Foster a positive and collaborative work environment, promoting teamwork among staff members.

· Reporting:Report directly to the Restaurant Manager, providing updates on daily operations and any issues that may arise.

Job Requirements:

· Proven experience in a supervisory role within the restaurant industry.

· Strong leadership and organizational skills.

· Excellent communication and interpersonal abilities.

· Ability to work flexible hours, including public holidays and night shifts.

· Knowledge of health and safety regulations and food safety standards.

· Problem-solving skills and the ability to make sound decisions under pressure.

· Customer-focused mindset with a commitment to delivering exceptional service.

We thank you for your interest and we regret that only shortlisted candidates will be notified. All resumes received will be used for recruitment purposes only.

EA License ID: 18C9520

EA Registration ID: R1765753

ABOUT US
As a rapidly growing world-class organisation with a global footprint spanning every step of the food journey join us to create food the world loves to eat!
 
Our people are innovative, with a diversity of expertise, working together with our customers to create value at every opportunity.
 
We are constantly looking for problem solvers who combine creativity with passion in our quest in to deliver fresh, natural, and convenient food solutions across the globe. 
 
Your future in food starts here | Head of Operations | Kilcoy QLD
 
ABOUT THE ROLE:
You will manage the Operational team to deliver cost-effective meat processing operations, meeting organisational targets and producing quality product, with workplace health and safety, food/hygiene safety and other required legislative compliance at the forefront.
Location: 4830 D'Aguilar Hwy




... Click here to view more detail / apply for Head of Operations | Kilcoy

About the team
Network Operations are pivotal in monitoring all active assets and overseeing the operation of the passive assets, including 3,500km of water mains and 3,500km of sewerage to provide safe drinking water supplies and sewerage collection.
About your new role
As a Network Operations Officer  Water, you will be responsible for providing expert advice for the effective operation of City of Gold Coasts water distribution network.
What you'll be responsible for

Scope, plan and coordinate water network planned and unplanned shutdowns.
Manipulate the water network to manage supply to customers.
Undertake investigations based on SCADA, IoT and GIS data.
Review design and pre-construction drawings.
Proactively investigate networks for GIS discrepancies.

We're looking for people who have


An understanding of SCADA and logging devices
Experience in data analytics
An ability

... Click here to view more detail / apply for Network Operations Officer

JOB RESPONSIBILITIES

• Manage fleet of heavy vehicles to ensure availability and serviceability of the fleet to meet the demands of daily operations
• Plan and allocation / deployment drivers and vehicles and update Transport Management System (TMS)
• Manage and review schedules & routing to ensure drivers to meet daily jobs with accordance to client's requirement
• Solve daily operational issues encountered by drivers with customers or site personnel
• Maintain close interactions with customers to ensure smooth day-to-day operations
• Generate weekly / monthly reports on driver's performance
• Plan continuous improvement activities and performance improvement strategies

REQUIREMENTS

• No experience can apply as job training will be provided
• Good Interpersonal and communications skills, Problem solving and Leadership Ability
• Proficient in Microsoft office
• Willing to support shift rotation
• Relevant working experience in Operations is an advantage

Randstad are proud to currently be partnering with a large State Government Department in recruiting an A03 Operation Support Officer. This is a great opportunity to kick start your Public Sector career and develop fundamental skills in a supportive team.
Your duties will be tasks including but not limited to

Process applications and ensure accuracy and quality document management
Provide enquiry response and advice to Regions and other external organizations
Use information systems to input, update and query information and extract and synthesize data
Respond to queries, compliments, complaints and appeals
Liaise with other departments, interstate and Commonwealth agencies and industry peak bodies
Write and/or review departmental and other correspondence in accordance with departmental standards
Manage work delivery to ensure agreed business outcomes, performance indicators and deadlines are achieved

What will you need to be successful in this
... Click here to view more detail / apply for Operations Support Officer

This position reports to the Managing Partners. The transport operations manager oversees daily operations, including schedules, routes, and driver assignments, to ensure efficient passenger transportation. They manage vehicle maintenance, safety compliance, and customer service, aiming for safe and reliable service. This role also involves budgeting, staffing, and policy implementation to enhance service quality and efficiency. RAE Transport Services LLP prioritizes an employee-centric, high-performance culture, emphasizing empowerment, quality, continuous improvement, and ongoing development to create an exceptional workplace environment.

Job Description

Individual to be involved in:
1. Oversee the daily operations of transportation services, including scheduling, routing, and vehicle maintenance.
2. Ensure compliance with safety regulations and company policies to maintain a safe working environment for drivers and passengers.
3. Monitor and optimize transportation routes to maximize efficiency and minimize costs.
4. Coordinate with drivers, dispatchers, and other staff to ensure timely and reliable transportation services.
5. Handle customer inquiries, complaints, and issues related to transportation services promptly and effectively.
6. Analyze transportation data and performance metrics to identify areas for improvement and implement strategies to enhance operational efficiency.

Requirements

1. Proficiency in transportation management systems (TMS) and related software for route optimization and scheduling.
2. Understanding vehicle maintenance and repair protocols to ensure fleet reliability and compliance with safety regulations.
3. Knowledge of regulatory mandates and industry benchmarks governing transportation operations.
4. Proficiency in analytical techniques to interpret transportation data and metrics, aiding in performance assessment and strategic decision-making.
5. Exceptional communication aptitude for facilitating coordination among drivers, staff, and clients, and adeptly handling customer inquiries and issues.
6. Demonstrated leadership skills to effectively supervise and inspire transportation team members, cultivating a culture of safety, responsibility, and collaboration.