Total 8 Operations Executive job vacancies in Information Technology category in Shah Alam

Responsibilities: 

• Learn and work on programming (programming language.net) project basis from Division Head/Direct Superior. [Programming]
  Write a new /upgrade programming system.
• Develop applications and system for multiple platform (PC, server and mobile phones)
• Maintain, upgrade and troubleshoot any in-house developed applications (including software, system and programs).
• Teach the user how to use in-house software applications:
• Write manual for the software developed.
• Give training or refresher session.
• Collaborate with stakeholders to understand analytical requirements, develop data-driven solutions, and communicate findings effectively. [Data Analysis]
  Collecting, cleaning, pre-processing, analysing, and visualizing data generating reports and dashboards to communicate findings to stakeholders. [Data Analysis]
• Utilize machine learning techniques for predictive modelling, classification, clustering, and recommendation systems as needed. [Data Analysis]
• Assist Division Heads/Direct Superior designing, building, and maintaining data pipelines, ETL (Extract, Transform, Load) processes, databases, and data warehouses. [Data Engineering]
• Assist Direct Superior to setup data management process or amend data policy. [Process]
• Learn and Support IT Infrastructure and work along with team member to improve
• IT internal data warehouse for IT business decision-making.  

Report

• Initiate to share the progress to direct superior whenever face the challenges or require assistant with the target deadline. 
• Share task progress, challenges or opinion during IT weekly meeting. 

Learning 

• Stay abreast of emerging technologies and best practices in data analysis, statistics, and IT programming. 

Others

• Other duties and task given by Management from time to time.

Requirements: 

• Bachelor's degree in Computer Science, Statistics, Mathematics, Economics, or a related field.
• Add advantage Certification in relevant technologies or methodologies (Data Analytics Professional Certificate).
• Preferable at least 1-2 years of relevant working experience. Fresh graduates/Entry level applicants are encouraged to apply. 
• Preferable with programming language (.net) or interest in programming. 
• Strong analytical skills with the ability to interpret complex datasets and draw meaningful insights.
• Communication speak and write effectively in English. 
• Strong communication and presentation skills to convey technical concepts and findings to non-technical stakeholders.
• Ability to work independently and collaboratively in a fast-paced environment. Willing to share own opinion or questions. 
• Adaptability and willingness to learn new technologies and methodologies.
• Preferable with proficiency in Microsoft PowerPoint, Excel and Words. 
• Add advantage with experiences in electrical industry. 
• Add Advantage knowledge of web development technologies for building interactive dashboards and visualizations.

Perks & Benefits

• Nearby public transport
• Central location
• Personal development opportunities

Responsibilities: 

• Learn and work on programming (programming language.net) project basis from Division Head/Direct Superior. [Programming]
  Write a new /upgrade programming system.
• Develop applications and system for multiple platform (PC, server and mobile phones)
• Maintain, upgrade and troubleshoot any in-house developed applications (including software, system and programs).
• Teach the user how to use in-house software applications:
• Write manual for the software developed.
• Give training or refresher session.
• Collaborate with stakeholders to understand analytical requirements, develop data-driven solutions, and communicate findings effectively. [Data Analysis]
  Collecting, cleaning, pre-processing, analysing, and visualizing data generating reports and dashboards to communicate findings to stakeholders. [Data Analysis]
• Utilize machine learning techniques for predictive modelling, classification, clustering, and recommendation systems as needed. [Data Analysis]
• Assist Division Heads/Direct Superior designing, building, and maintaining data pipelines, ETL (Extract, Transform, Load) processes, databases, and data warehouses. [Data Engineering]
• Assist Direct Superior to setup data management process or amend data policy. [Process]
• Learn and Support IT Infrastructure and work along with team member to improve
• IT internal data warehouse for IT business decision-making.  

Report

• Initiate to share the progress to direct superior whenever face the challenges or require assistant with the target deadline. 
• Share task progress, challenges or opinion during IT weekly meeting. 

Learning 

• Stay abreast of emerging technologies and best practices in data analysis, statistics, and IT programming. 

Others

• Other duties and task given by Management from time to time.

Requirements: 

• Bachelor's degree in Computer Science, Statistics, Mathematics, Economics, or a related field.
• Add advantage Certification in relevant technologies or methodologies (Data Analytics Professional Certificate).
• Preferable at least 1-2 years of relevant working experience. Fresh graduates/Entry level applicants are encouraged to apply. 
• Preferable with programming language (.net) or interest in programming. 
• Strong analytical skills with the ability to interpret complex datasets and draw meaningful insights.
• Communication speak and write effectively in English. 
• Strong communication and presentation skills to convey technical concepts and findings to non-technical stakeholders.
• Ability to work independently and collaboratively in a fast-paced environment. Willing to share own opinion or questions. 
• Adaptability and willingness to learn new technologies and methodologies.
• Preferable with proficiency in Microsoft PowerPoint, Excel and Words. 
• Add advantage with experiences in electrical industry. 
• Add Advantage knowledge of web development technologies for building interactive dashboards and visualizations.

Perks & Benefits

• Nearby public transport
• Central location
• Personal development opportunities

Responsibilities: 

• Learn and work on programming (programming language.net) project basis from Division Head/Direct Superior. [Programming]
  Write a new /upgrade programming system.
• Develop applications and system for multiple platform (PC, server and mobile phones)
• Maintain, upgrade and troubleshoot any in-house developed applications (including software, system and programs).
• Teach the user how to use in-house software applications:
• Write manual for the software developed.
• Give training or refresher session.
• Collaborate with stakeholders to understand analytical requirements, develop data-driven solutions, and communicate findings effectively. [Data Analysis]
  Collecting, cleaning, pre-processing, analysing, and visualizing data generating reports and dashboards to communicate findings to stakeholders. [Data Analysis]
• Utilize machine learning techniques for predictive modelling, classification, clustering, and recommendation systems as needed. [Data Analysis]
• Assist Division Heads/Direct Superior designing, building, and maintaining data pipelines, ETL (Extract, Transform, Load) processes, databases, and data warehouses. [Data Engineering]
• Assist Direct Superior to setup data management process or amend data policy. [Process]
• Learn and Support IT Infrastructure and work along with team member to improve
• IT internal data warehouse for IT business decision-making.  

Report

• Initiate to share the progress to direct superior whenever face the challenges or require assistant with the target deadline. 
• Share task progress, challenges or opinion during IT weekly meeting. 

Learning 

• Stay abreast of emerging technologies and best practices in data analysis, statistics, and IT programming. 

Others

• Other duties and task given by Management from time to time.

Requirements: 

• Bachelor's degree in Computer Science, Statistics, Mathematics, Economics, or a related field.
• Add advantage Certification in relevant technologies or methodologies (Data Analytics Professional Certificate).
• Preferable at least 1-2 years of relevant working experience. Fresh graduates/Entry level applicants are encouraged to apply. 
• Preferable with programming language (.net) or interest in programming. 
• Strong analytical skills with the ability to interpret complex datasets and draw meaningful insights.
• Communication speak and write effectively in English. 
• Strong communication and presentation skills to convey technical concepts and findings to non-technical stakeholders.
• Ability to work independently and collaboratively in a fast-paced environment. Willing to share own opinion or questions. 
• Adaptability and willingness to learn new technologies and methodologies.
• Preferable with proficiency in Microsoft PowerPoint, Excel and Words. 
• Add advantage with experiences in electrical industry. 
• Add Advantage knowledge of web development technologies for building interactive dashboards and visualizations.

Perks & Benefits

• Nearby public transport
• Central location
• Personal development opportunities

Responsibilities: 

• Learn and work on programming (programming language.net) project basis from Division Head/Direct Superior. [Programming]
  Write a new /upgrade programming system.
• Develop applications and system for multiple platform (PC, server and mobile phones)
• Maintain, upgrade and troubleshoot any in-house developed applications (including software, system and programs).
• Teach the user how to use in-house software applications:
• Write manual for the software developed.
• Give training or refresher session.
• Collaborate with stakeholders to understand analytical requirements, develop data-driven solutions, and communicate findings effectively. [Data Analysis]
  Collecting, cleaning, pre-processing, analysing, and visualizing data generating reports and dashboards to communicate findings to stakeholders. [Data Analysis]
• Utilize machine learning techniques for predictive modelling, classification, clustering, and recommendation systems as needed. [Data Analysis]
• Assist Division Heads/Direct Superior designing, building, and maintaining data pipelines, ETL (Extract, Transform, Load) processes, databases, and data warehouses. [Data Engineering]
• Assist Direct Superior to setup data management process or amend data policy. [Process]
• Learn and Support IT Infrastructure and work along with team member to improve
• IT internal data warehouse for IT business decision-making.  

Report

• Initiate to share the progress to direct superior whenever face the challenges or require assistant with the target deadline. 
• Share task progress, challenges or opinion during IT weekly meeting. 

Learning 

• Stay abreast of emerging technologies and best practices in data analysis, statistics, and IT programming. 

Others

• Other duties and task given by Management from time to time.

Requirements: 

• Bachelor's degree in Computer Science, Statistics, Mathematics, Economics, or a related field.
• Add advantage Certification in relevant technologies or methodologies (Data Analytics Professional Certificate).
• Preferable at least 1-2 years of relevant working experience. Fresh graduates/Entry level applicants are encouraged to apply. 
• Preferable with programming language (.net) or interest in programming. 
• Strong analytical skills with the ability to interpret complex datasets and draw meaningful insights.
• Communication speak and write effectively in English. 
• Strong communication and presentation skills to convey technical concepts and findings to non-technical stakeholders.
• Ability to work independently and collaboratively in a fast-paced environment. Willing to share own opinion or questions. 
• Adaptability and willingness to learn new technologies and methodologies.
• Preferable with proficiency in Microsoft PowerPoint, Excel and Words. 
• Add advantage with experiences in electrical industry. 
• Add Advantage knowledge of web development technologies for building interactive dashboards and visualizations.

Perks & Benefits

• Nearby public transport
• Central location
• Personal development opportunities

職責：

• 從部門主管/直接上級學習並從事程式設計（programming language.net）專案基礎。 [程式設計]
  編寫一個新的/升級的程式系統。
• 為多平台（PC、伺服器和手機）開發應用程式和系統
• 維護、升級任何內部開發的應用程式（包括軟體、系統和程式）並排除故障。
• 教導使用者如何使用內部軟體應用程式：
• 為所開發的軟體編寫手冊。
• 進行培訓或進修課程。
• 與利害關係人合作，了解分析要求，開發數據驅動的解決方案，並有效地傳達結果。 [數據分析]
  收集、清理、預處理、分析和視覺化數據，產生報告和儀表板，以便向利害關係人傳達調查結果。 [數據分析]
• 根據需要利用機器學習技術進行預測建模、分類、聚類和推薦系統。 [數據分析]
• 協助部門主管/直接上級設計、建置和維護資料管道、ETL（提取、轉換、載入）流程、資料庫和資料倉儲。 [數據工程]
• 協助直接上級建立資料管理流程或修改資料政策。 [過程]
• 學習並支援 IT 基礎設施，並與團隊成員一起改進
• 用於IT業務決策的IT內部資料倉儲。

報告

• 每當面臨挑戰或在目標期限內需要協助時，就主動向直接上級分享進度。
• 在 IT 每週會議期間分享任務進度、挑戰或意見。

學習

• 隨時了解資料分析、統計和 IT 程式設計的新興技術和最佳實踐。

其他的

• 管理層不時賦予的其他職責和任務。

要求：

• 計算機科學、統計學、數學、經濟或相關領域的學士學位。
• 新增相關技術或方法的優勢認證（資料分析專業證書）。
• 最好有至少1-2年相關工作經驗。鼓勵應屆畢業生/入門級申請人申請。
• 精通程式語言（.net）或對程式設計有興趣者優先。
• 強大的分析能力，能夠解釋複雜的資料集並得出有意義的見解。
• 用英語進行有效的溝通與溝通。
• 強大的溝通和演示能力，可以向非技術利益相關者傳達技術概念和發現。
• 能夠在快節奏的環境中獨立和協作工作。願意分享自己的觀點或問題。
• 適應能力和學習新技術和方法的意願。
• 精通 Microsoft PowerPoint、Excel 和 Words 者優先。
• 憑藉電氣行業的經驗增添優勢。
• 新增用於建立互動式儀表板和視覺化的 Web 開發技術的 Advantage 知識。

津貼和福利

• 附近的公共交通
• 中心位置
• 個人發展機會

JOB RESPONSIBILITIES:

Full-Time Employment (with probation of 6 months)

1. USER MANAGEMENT

• Main liaison personnel to coordinate project/troubleshooting issues with users and vendor, in order to resolve issues and meet project deadlines.
• Provide orientation and guidance to users on how to operate new software and devices.
• To plan, implement, monitor and upgrade security measures for company users.
• Ensure compliance with company policies and procedures
• network hardware and software, user support, security, and backup.

2. IT SUPPORT

• Act as 1st & 2nd level support in resolving hardware and software/application issues.
• Ensure timely deployment of various IT security patches, and firmware for network devices, servers, and other devices.
• Establish an effective monitoring mechanism to monitor the health status of servers and network devices.
• To manage and coordinate with outsourcing vendors to ensure services provided are in accordance with SLA for Infrastructure services and end-user support. Review & ensure issues case logs are resolved.

3. OTHERS

• Ability to provide recommendations to improve the overall operations and efficiencies of the applications in order to support current and meet new business requirements.
• Maintain and manage IT assets to ensure up-to-date asset listing.
• Perform IT ad hoc tasks assign by Manager from time to time.

 JOB REQUIREMENTS:

• Degree in IT or any related field.
• 1 -2 years experience in IT.
• Fresh graduates are encourage to apply.
• Candidates must be proficient in MS Office (Word, Power point and Excel).
• Knowledge on SAP will be an added advantage
• Ability to multi-task and work independently with minimal supervision.
• Candidate must possess own transport to work.

PERKS & BENEFITS:

• EPF/SOCSO/Public Holiday
• Office Working Hour: 8.30am - 5.30pm
• Medical Leave - Provided
• Training - Provided

工作職責：

全職工作（試用期為 6 個月）

1. 用戶管理

• 主要聯絡人員與使用者和供應商協調專案/故障排除問題，以解決問題並按時完成專案。
• 為使用者提供如何操作新軟體和設備的方向和指導。
• 為公司用戶規劃、實施、監控和升級安全措施。
• 確保遵守公司政策和程序
• 網路硬體和軟體、用戶支援、安全性和備份。

2. 資訊科技支持

• 充當解決硬體和軟體/應用程式問題的一級和二級支援。
• 確保及時部署各種 IT 安全性修補程式以及網路設備、伺服器和其他設備的韌體。
• 建立有效的監控機制，監控伺服器和網路設備的健康狀態。
• 管理和協調外包供應商，確保提供的服務符合基礎設施服務和最終用戶支援的 SLA。查看並確保問題案例日誌已解決。

3.其他

• 能夠提供建議以改善應用程式的整體營運和效率，以支援當前和滿足新的業務需求。
• 維護和管理 IT 資產以確保最新的資產清單。
• 執行經理不時指派的 IT 臨時任務。

工作要求：

• IT 或任何相關領域的學位。
• 1 年 IT 經驗。
• 鼓勵應屆畢業生申請。
• 候選人必須精通 MS Office（Word、Power point 和 Excel）。
• 了解 SAP 將是一個額外的優勢
• 能夠在最少的監督下完成多項任務並獨立工作。
• 候選人必須擁有自己的交通工具去上班。

津貼和福利：

• EPF/SOCSO/公休日
• 辦公室工作時間：上午 8.30 至下午 5.30
• 病假 - 提供
• 培訓 - 提供
• 友善的工作環境

Joining Razer will place you on a global mission to revolutionize the way the world games. Razer is a place to do great work, offering you the opportunity to make an impact globally while working across a global team located across 5 continents. Razer is also a great place to work, providing you the unique, gamer-centric #LifeAtRazer experience that will put you in an accelerated growth, both personally and professionally.

Job Responsibilities :

The Technical Support Specialist is responsible for delivering high-quality technical assistance to customers, ensuring prompt and effective resolution of issues related to our products. The role involves proactive problem-solving, excellent communication, and collaboration with internal teams. The ideal candidate possesses a strong technical background, customer-focused mindset, and the ability to thrive in a dynamic environment. Key responsibilities include responding to customer inquiries, troubleshooting technical problems, creating documentation, conducting training sessions, and maintaining service quality. This position offers an exciting opportunity for individuals who are passionate about technology and dedicated to delivering outstanding customer support.

• Respond to customer inquiries and technical issues via phone, email, or chat in a timely and professional manner.
• Troubleshoot and diagnose technical problems, providing step-by-step solutions or escalating issues to the appropriate team if necessary.
• Collaborate with other departments to resolve complex customer issues.
• Develop a deep understanding of our products and services to provide accurate and effective technical assistance.
• Stay updated on product features, updates, and industry trends to enhance support capabilities.
• Provide feedback to the product development team based on customer interactions to improve product functionality.

Pre-Requisites :

• Candidate must possess at least a Bachelor's Degree, Post Graduate Diploma, Professional Degree, Computer Science/Information Technology or equivalent.
• Required language(s): Bahasa Malaysia, Mandarin, English
• Multilingual especially with the ability to read and write in Mandarin.
• At least 1 year(s) of working experience in the related field is required for this position.
• Applicants must be willing to work in I-City.
• Preferably specializing in Technical & Helpdesk Support or equivalent.
• Full-Time position(s) available.

Are you game?