Total 7 Operations Analyst job vacancies in The United States of America

As we are expanding our business to operate a new outlet, We are looking for a Restaurant Manager to lead all aspects of our business.

Our food is non halal and contains pork.

You will deliver a high-quality menu and motivate our staff to provide excellent customer service.

Restaurant Manager responsibilities include maintaining the restaurant’s revenue, profitability and quality goals. You will ensure efficient restaurant operation, as well as maintain high production, productivity, quality, and customer-service standards.

As we are a lean operated organization, the restaurant manager may need to double down to assist in cooking and food preparation. Hence experience in operating and cooking a kitchen is a plus.

To be successful in this role, you’ll need management skills and experience in both front and back of the house. We want you to know how to oversee the dining area, check-in with customers and balance seating capacity. Back of the house management experience is also essential, as you’ll hire qualified Cooks and Wait Staff, set work schedules, oversee food prep and make sure we comply with health and safety restaurant regulations.

About Us
Gday Group comprises three leading Australian tourism brands in Discovery Parks, Gday Parks and loyalty program Gday Rewards. Employing more than 2000 people Australia-wide, Gday Group has a truly national footprint of over 300 holiday parks, including 85 fully owned and operated parks. The largest park network in the country, were about authentic Australian holiday experiences and inviting all Aussies to say gday to more of Australia.
 
The Role
We are seeking a proactive and detail-oriented Operations Coordinator to play a pivotal role in managing the operations of our Hahndorf and Victor Harbor venues.
 Responsibilities will include, but not be limited to:

Delivering exceptional customer service.
Ensure seamless logistics for both Hahndorf and Victor Harbor venues, overseeing the efficient flow of operations.
Manage schedules and plans to optimize the use of resources, ensuring events and operations
... Click here to view more detail / apply for Operations Coordinator

We're in search of a Business Analyst who will act as a crucial link between our company and our customers. Your role will entail a combination of analytical thinking and exceptional customer service to assist clients in diagnosing and resolving technical issues. Additionally, you will have the opportunity to create and implement plans for improving customer support and utilizing insights from support issues to influence future product designs and business processes.

We're seeking a natural problem-solver who enjoys assisting others and can easily explain technical details. As the guardian of our customers' trust, you'll be responsible for providing them with prompt and accurate solutions to their technical issues. If this sounds like you, we'd love to meet you!

Responsibilities

• Provide the first level of support, work with and ask customers targeted questions to quickly understand and diagnose root cause of the issue, troubleshoot and/or escalate to the relevant teams.
• Research and identify solutions to common issues; document and maintain a knowledge base for Frequently Asked Questions so that end-users can look up solutions independently.
• Develop mitigating and/or preventive solutions to optimize efforts spent on customer support, including establishing problem solving guidelines, checklists, or other materials to improve response to recurring or routine user problems.
• Generate summary reports; analyse and present support trends and patterns to inform business needs or technical requirements.

Qualifications:

• Diploma or Bachelor’s degree in any field. Strong interest in working with computer applications and software.
• Strong critical thinking and problem-solving skills: even when you do not have the solution to the problem, you know how to get the solution; this includes the ability to know what questions to ask
• Exceptional interpersonal and communication skills: able to articulate effectively in writing and verbally
• A quick learner and displays high willingness to learn
• Attitude: possess determination and commitment to strive towards excellence in everything you do. No detective leaves a case unsolved.
• Able to work independently and as a team: able to support multiple requests concurrently, able to multi-task and stay organized in a fast-paced environment.
• Possess a keen interest to pursue a career in tech. Those without tech experience are welcome to apply, subject to certain job roles where some tech experience may be required.

Benefits

• Opportunity to work with a high-value enterprise-level software that applies cutting edge AI-based optimization technology.
• Hone your ability to apply analytical & technical skills apart from a pure customer service role.
• Mentorship to manage internal and external stakeholders.
• Diverse opportunity for career advancement

Mobile Operations Manager (Multi Skilled / AC background) - Facilities Company - Glasgow based with travel required

An excellent opportunity has arisen to join one of the leading companies in the facilities industry. They are looking for an experienced Mobile Operations Manager to work on prestige contracts for our client.

The main purpose of the job will be to ensure that technical operations are maintained to a very high standard and also contractual obligations are met.

The manager will also need to maintain the site's PPMs to 100% completion at a high quality level and update the asset register on a routine basis.

The manager will also be responsible for ensuring compliance is conducted, and that all requests are responded to for a client with a high service level and will also be a key player in the technical pro-active approach on risk minimisation.

The main duties will also include:

Manage all technical issues.
Supervise a team of engineers.
Manage agreed KPI and SLA’s.
Responsible for managing the contracts H&S and environmental performance on site.
Responsible for managing the company’s quality procedures on site.
Recruitment of any new staff required on sites.
Responsible for the technical development of all staff, which will include annual appraisals.
Management of client relationships on a daily basis.
Management of all reports.
Manage any additional business opportunities that will deliver client satisfaction and increase contract sales revenue.
Responsible for the permit system.

Applicants for this role must be able to demonstrate the following:
Qualified in commercial gas, Fgas and or electrical qualifications.
Strong technical engineering understanding.
Previous experience of managing large engineering teams.
Experience of service delivery in high profile contracts.
Ability to communicate both verbally and in writing with all levels of staff and clients.
Ability to manage and prioritise a demanding and varying workload.
Ability to deliver projects on time and on budget.

- The package for this role includes:
Salary up to 50K - 25 days holiday plus bank holidays
- Private Healthcare
- Electric company car

- Oversees a company’s operational workflow, inventory, equipment and people.

- Resolve operational issues and disputes promptly or prevent it from even occurring.

- Maintain constant communication with managers, staffs and merchants to ensure proper operations of the company with brief summary to the Management.

- Submit proposals or suggestions with supporting back up examples which can improve the workflow and increase profit margins within the organisation.

- Develop, implement and maintain quality assurance quality protocols.

This includes a proper on-boarding documentation process for all the departments (Operational Handbook).

- Increase the efficiency of existing processes and procedures to enhance the company’s internal capacity.

- 5.5 workdays per week.

- Overtime when necessary.

- Strong Excel knowledge preferred and passion to go above and beyond.

Join one of the UK’s leading distributors of electrical products and solution providers with 250+ branches nationally with a core value to develop talent & internal progression.

We are looking for an IT Service Desk Analyst to join our Birmingham office (B26):


- Contracted to 37.5 hours per week
- Monday to Friday – shifts between 07:00 - 17:30
- Hybrid working offered
- No bank holiday working required

Benefits:

- 25 days holiday plus your birthday day off after 1 years’ service
- Pension scheme & Life assurance
- Great online training academy
- Employee focused company with progression opportunities


As an IT Service Desk Analyst, you will be the 1st line support for the whole company, you will ensure a smooth running of IT systems throughout the business.

Working as part of the IT team, answering calls from colleagues to provide remote access support on a full spectrum of IT problems covering software, hardware, mobile devices, laptops, desktops, printers, and networks.

You will need to take ownership of calls, providing excellent customer service to colleagues and understand when to liaise with 3rd party providers to facilitate resolutions where external support is required to resolve the issue.


IT Service Desk Analyst - Experience & Attributes:

- Customer focused, ideally with experience of working on a 1st line service IT desk
- IT support experience on ERP (Enterprise resource planning) systems
- Solid understanding of Microsoft packages & Windows environment in a retail/warehouse setting
- Experience of providing support on Hardware - desktop, laptop, handheld, mobile and telephony.
- A flexible approach and an ability to work under pressure
- Embracing of change and new technologies
- Proactive approach and a natural flair for building relationships with customers


PLEASE APPLY ONLINE TODAY and a member of the team will be in touch

Suitable for: Technical support analyst, information technology specialist, system administrator, IT help desk, network administrator, desktop support, IT support

Our client believes that this role does not meet the criteria to be considered within the Home Office Shortage Occupation list. Therefore, they will not support an application for visa sponsorship and all applicants for this role must have an unrestricted right to work in the UK

Proud member of the Disability Confident employer scheme

Overview

We have an exciting opportunity for an IT Senior Business Analyst to join our new ARMS Global Discretionary team.

We’re Enterprise Mobility. A family-owned, world-class portfolio of brands that in the UK includes household names such as Enterprise Rent-A-Car. A Times Top 100 Graduate Employer, we’ve grown from a pioneering idea over 65-years ago, to the global mobility leader we are today. With a $35 billion turnover, nearly 90,000 team members and over 2.3 million vehicles across 95 countries, we’re here to advance the world, one journey at a time. Imagine what we could do for your career?

What is certain is that we encourage all of our employees to be the best they can be, and diversity is a priority in all areas of our business. We have been included in The Times list of Top 50 Employers for Women for seventeen years, as well as Stonewall’s index of Top 100 employers for LGBT inclusion in the workplace. We have also been recognised as a Disability Confident Leader, currently rank tenth in the Social Mobility Employer Index as well as being named a Race Equality Responsible Business Champion by BITC.

Enterprise Mobility is also still family-owned – our CEO Chrissy Taylor is the third generation of the Taylor family to run the company. This allows us to look forward even more confidently to the future, providing the stability we need to pursue the long-term good for our business, our employees and our customers, even in these challenging times.

Enterprise Mobility is powered by technology, and IT is a vital area of the business. As a diverse team of idea enablers and problem-solvers, our innovative IT professionals design, develop and drive the tech that is redefining how customers rent, buy and share vehicles from our family of brands. Here, you will be part of a team that creates and delivers powerful technical solutions for our branch locations and employees across Europe with the resources and support to develop in a variety of career paths.

T strategy is cloud and API focused which provides opportunity for growth building new solutions using Microsoft Azure, migrating on-premise solutions to the cloud, adding to our API market place and delivery of a portfolio of customer integrations.

The Senior BA will be responsible for working with our business users to document requests and user requirements for the ARMS solutions area. This position will form part of a development team, working closely with colleagues in Product Management, our customer/business partners, and Global IT to meet the needs of our business.

ABOUT THE TEAM

The Automated Rental Management System (ARMS) provides replacement rental management services and software solutions to insurance companies, dealerships, fleets, and collision repair centers. Our mission is simple: to bring all stakeholders in the collision repair industry together in a way that benefits everyone. Our web-based software solutions are designed to enhance performance management with complete transparency, concise measurements, and seamless data integration. We believe in the power of key performance indicators to drive improvement.

ABOUT THE LOCATION

Our primary office location is in Egham. Occasionally, some meetings will be held on-site and require travel to the office at the employee’s expense. This is likely to be less than 10 times a year. At all other times, the employee can work remotely (within the UK) or in the office as they choose.

Responsibilities

• Develops, interprets, reviews, validates, documents, and maintains business and functional requirements. Coordinates and facilitates meetings to define key capabilities and requirements.
• Evaluates business requests to determine feasibility; researches and identifies options that best serve business needs.
• Provides information about how requirements may affect functional design documents. Serves as the primary interface between the users/product management and the IT team; may be required to present formal presentations to end users, stakeholders, and management.
• Conducts structured walkthroughs of requirements with business and project team members.
• Assumes the role of Scrum Master to facilitate ceremonies such as daily stand-ups, sprint planning, sprint retros and sprint demos, etc.
• Participates in acceptance testing to ensure client/user needs are met. Presents information regarding enhancements and tracks and responds to questions from business and IT team members.
• Identifies potential problems that may arise with new or enhanced applications; communicates how problems will affect business.
• Writes business correspondence and technical reports; reviews report results for accuracy.
• Possesses general knowledge of the IT environment and Enterprise’s lines of business. Assists with researching opportunities to minimize complexity by leveraging current IT investments and seeking out cost effective solutions.
• Participates in change management activities, including testing, troubleshooting, and investigation.
• Assists team with investigation of operational and support issues arising with existing products.
• Maintains established service level agreements to meet customer expectations and quality standards.
• Protects our customers, our employees, and our brands by incorporating security and compliance in all decisions and daily job responsibilities; follows security policies and procedures.

Qualifications

• Strong experience of working in an IT Business Analyst role.
• Strong understanding of the Software Development Life Cycle
• Working to Agile principles in teams.
• Excellent Verbal and Written communication skills tailored to audiences with varying levels of technical knowledge.
• Experience of using standard business analysis tools and techniques

Please let us know about any accommodations you may need to participate in the recruitment process.

ADDITIONAL iNFORMATION:

Hours: 40 Hours per week, you must be based in the UK.

Salary: £50,000 - £65,000 Depending on experience

Please note that all applicants must have the ability to pass a security check involving financial probity and basic criminality.

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