Total 20 Operations Advisor job vacancies in Customer Service category in D13 Macpherson, Braddell

Job Description:

Supports the following operations functions:

• Maintain the general cleanliness of the school and equipment
• Assists in performing security-related duties
• Assist in providing logistical support for all school-based activities/functions till end, including transporting and arrangement of furniture and equipment
• Assists in the daily operations of the school such as accompanying vendors or term contractors to ensure work/services are delivered
• Any other duties as assigned by the school

Working Arrangement:

Location: Near Guillemard Road

Working Hours:

• 42-hour work week with 30 mins lunch break daily
• Service not required on Saturdays, Sundays and gazetted public holidays

Salary: $1800/Month

Contract Duration: 1 August 2024 to 31 July 2025

Job Requirements:

• Primary School Education and above
• Understand and converse simple English and one Mother Tongue Language
• Positive attitude
• Team player
• Should be competent to handle the tasks and responsibilities assigned by the school
• Preferably 1 year of relevant experience in operations support in a school environment

Job Scope:

· Support daily safe operations of school in the following areas;

a. Opening and closing of school.

b. Cleaning of General Office, Staff Rooms and Special Rooms.

c. Support logistical arrangements school events.

d. Stocktaking and ordering of school supplies (e.g. toilet papers, trash bags and etc).

e. Traffic control and marshalling (during arrival and dismissal) within school compound.

· Assist Operations Manager in maintaining school security (e.g. escorting contractors and vendors during maintenance works in school compound.

Requirements:

• Good team-player
• Some experience in working in school environment

Contract Period: From 1 Jun 2024 to 30 April 2025

Personnel will be working in alternate week shifts:

· Mondays to Friday:

· Early Shift (6.00am to 3:30pm, inclusive of 1 hour lunch break

· Late shift (9.30am to 7.00pm, inclusive of 1 hour lunch break

· Service not required on Saturdays, Sundays and gazetted public holidays

Salary Range: 3-3.5k

Working hours: 9-6 Mon to Fri

Location: Braddell

Responsibility:

• Handling the service desk, corresponding and deliver excellent and consistent level of customer service via various touch points i.e. email and phone calls

• Provide support to internal and external stakeholders, and escalate issues to other teams as appropriate

• Setting and coordinating meetings with external team and our internal stakeholders

• Raising and tracking of tickets via internal ticketing system for case escalation

• Daily managing of the service desk to assign tickets on a timely basis and provide necessary follow-up actions to assist the ticket requestor according to SLA

• Documenting Standard Operating Procedures

• Perform User Acceptance Test

• Assist in incident/crisis management handling

• Prepare presentation deck on platform statistics (SLA, Tickets volume & etc)

Job Description

• Bachelor’s Degree and preferably with working experience within the financial industry. GCE "A" level or Diploma holder in any discipline can be considered if the candidate has an extensive amount of relevant working experience

• Good customer and stakeholder management skills

• Ability to work independently, with minimal supervision and guidance

•Experience in using Microsoft Office Suite

Attention to details, demonstrate good analytical and problem solving skills

• A self-starter, resourceful and active team player

• Ability to multi-task, prioritize and deliver consistent results under work pressures

• Possess knowledge and experience on banking operations/Customer Service roles preferred

Interested candidates please share your resume to shashi@justrecruit.com.sg with current salary, expected salary and notice period

Regards

Shashi (R23112213)

Just Recruit SIngpaore Pte Ltd (EA12C6295)

Operations And Customer Service Executive

Venue： MacPherson area

Working hours： 8.30am - 5.30pm （Mondays to Fridays）

8.30am- 12.00pm (alternate Saturday)

Monthly salary： S$2,500 - S$2,900

Roles and responsibilities:

The role includes job scheduling for operations personnel, ensuring timely task completion, managing customer communications and paperwork, maintaining inventory records, coordinating with customers on job logistics, overseeing installation teams' logistics, and addressing customer service calls.

Requirements:

- Strong organizational and time management skills

- Ability to prioritize tasks effectively

- Attention to detail and ability to monitor progress

- Proficiency in Microsoft Office

- Ability to communicate clearly and effectively with customers

- Excellent customer service and interpersonal skills

- Problem-solving skills

- Experience in managing teams

Job Scope:

· Maintaining the general cleanliness of equipment and the workplace.

· Providing logistical support for school events and activities, including transporting, and arranging furniture and equipment

· Simple administrative and office work

· Assisting with the cleaning and preparation of equipment, apparatus and substances for science laboratory lessons

· When scheduled to work on morning shift, assist in traffic marshalling in the morning when students report to school.

Any other assigned duties e.g escorting contractors and vendors for servicing work when needed

Requirements:

• Good team-player
• Some experience in working in school environment

Contract Period: From 1 Jun 2024 to 31 Dec 2025.

Personnel will be working in alternate week shifts:

Morning shift

• Mondays to Thursdays: 6:00am to 3:15pm

• Fridays: 6:00am to 2:45pm

inclusive of 45min lunch break

Afternoon shift

• Mondays to Thursdays: 09:15am to 6:30pm

• Fridays: 09:45am to 6:30pm

inclusive of 45min lunch break

Contract Duration

· 11 months

Working Location

· Boon Lay

Working Hours

· 5 Days (Mon to Fri: 42 hours/week)

Lunch Break: 1 hour

(*Working hours may be subject to change to meet school operations needs)

OFFERED SALARY

· Immediate to 30 June 2024: S$1,570 per month

· With effect from 1 July 2024: S$1,740 per month

Requirements

• Ability to communicate and work in teams
• Prior experience in any of the below areas would be an advantage:
  • Logistics-related work
  • Cleaning duties

Job Description

· Help to ensure the efficient functioning of the assigned rooms/school’s day-to-day operations

· Help to ensure that school supplies are well stocked and coordinate with vendors for maintenance of school equipment

· Carry out operational tasks in assigned rooms/school such as maintaining cleanliness and provide logistical support for events/lessons

Do you want to join us in helping to fight the world's most threatening diseases and enabling access to care for more people around the world? At Siemens Healthineers, we pioneer breakthroughs in healthcare. For everyone. Everywhere.

We offer you a flexible and dynamic environment with opportunity to go beyond your comfort zone in order to grow personally and professionally. Sounds interesting?

Then come in and join our Asia Pacific team as Digital Service Operations Manager, Customer Services. In this role, you will represent the Digital Service Operations portfolio for the Asia Pacific Japan (APJ) and China (CN) regions. Your focus is Smart Remote Services (SRS) and Connectivity for our Siemens Healthineers products. You will enable the zones and countries within the region in driving connectivity and remote/ digital services (best practice sharing, potential areas of improvement, knowledge management, etc.). Zone and Country management as well as operational managing roles will be your main counterparts to drive Connectivity and Digitalization in your region.

Your tasks and responsibilities:

• You will be the Single Point of Contact and represents HQ for all Connectivity/ Remote Services (SRS) topics in the APJ and CN regions.
• You will have regional end-to-end SRS/ DSO accountability.
• You will utilize global standard DSO delivery processes (DS, SSC, SF) and global DSO Service Lifecycle Teams to provide scalable customer value in the APJ and CN regions.
• You will enable Zones and Countries in the APJ and CN regions in driving Connectivity (best practice sharing, potential areas of improvement, knowledge management, etc.).
• You will harmonize Connectivity/ SRS/ DSO topics across all Zones and Countries in the APJ and CN regions.

To find out more about the specific business, have a look at https://www.siemens-healthineers.com/services/customer-services

Your qualifications and experiences:

• You hold a successfully completed bachelor’s or master’s degree in computer science, business informatics, medical informatics, or a related field of study.
• You have at least 7 – 10 years of experience in the related field.

Your attributes and skills:

• Management, leadership, and coaching skills
• Customer interaction skills
• Collaboration & Intercultural skills
• Team player
• Project Management skills
• Good knowledge about SRS/ DSO services, infrastructure, and processes
• Good knowledge of CS HQ and country processes
• Knowledge about Siemens Healthineers’ product portfolio
• Good English language skills

Our global team:

We are a team of 68,000 highly dedicated employees across more than 70 countries passionately pushing the boundaries of what’s possible in healthcare to help improve people’s lives around the world. As a leader in the industry, we aspire to create better outcomes and experiences for patients no matter where they live or what health issues they are facing. Our portfolio, spanning from in-vitro and in-vivo diagnostics to image-guided therapy and innovative cancer care, is crucial for clinical decision-making and treatment pathways.

Our culture:

We are part of an incredible community of scientists, clinicians, developers, researchers, professionals, and skilled specialists pushing the boundaries of what’s possible, to improve people’s lives around the world. We embrace a culture of inclusivity in which the power and potential of every individual can be unleashed. We spark ideas that lead to positive impact and continued success.

We care about your data privacy and take compliance with GDPR as well as other data protection legislation seriously. For this reason, we ask you not to send us your CV or resume by email. We ask instead that you create a profile in our talent community where you can upload your CV. Setting up a profile lets us know you are interested in career opportunities with us and makes it easy for us to send you an alert when relevant positions become open. Click here to get started.

To all recruitment agencies: Siemens Healthineers does not accept agency resumes. Please do not forward resumes to our jobs alias, employees or any other company location. Siemens Healthineers is not responsible for any fees related to unsolicited resumes.

Operations And Customer Service Executive

Venue： MacPherson area

Working hours： 8.30am - 5.30pm （Mondays to Fridays）

8.30am- 12.00pm (alternate Saturday)

Monthly salary： S$2,200 - S$2,800

Roles and responsibilities:

The role includes job scheduling for operations personnel, ensuring timely task completion, managing customer communications and paperwork, maintaining inventory records, coordinating with customers on job logistics, overseeing installation teams' logistics, and addressing customer service calls.

Requirements:

- Strong organizational and time management skills

- Ability to prioritize tasks effectively

- Attention to detail and ability to monitor progress

- Proficiency in Microsoft Office

- Ability to communicate clearly and effectively with customers

- Excellent customer service and interpersonal skills

- Problem-solving skills

- Experience in managing teams

Job Scope:

· Support daily safe operations of school in the following areas;

a. Opening and closing of school.

b. Cleaning of General Office, Staff Rooms and Special Rooms.

c. Support logistical arrangements school events.

d. Stocktaking and ordering of school supplies (e.g. toilet papers, trash bags and etc).

e. Traffic control and marshalling (during arrival and dismissal) within school compound.

· Assist Operations Manager in maintaining school security (e.g. escorting contractors and vendors during maintenance works in school compound.

· Able to communicate and work in teams.

Requirements:

- Physically fit and mobile;

- Relevant work experience in canteen and operation with a school is advantageous;

Contract period: 01 April 2024 to 28 February 2025

Salary: $1700-$1800/month

Working Arrangement:

· Mondays to Friday:

· Early Shift (6.00am to 3:30pm, inclusive of 1 hour lunch break

· Late shift (9.30am to 7.00pm, inclusive of 1 hour lunch break

· Service not required on Saturdays, Sundays and gazetted public holidays

At GDP, we aim to help pets live better, make pet ownership easier, and the pet industry a little more accountable.

We are a team of go-getters with big audacious dreams and are constantly on the lookout for visionaries who aren’t afraid of challenging the pet industry norms together. If you’re ready to get hustling in a no-toxic environment with like-minded people - let’s connect.

RESPONSIBILITIES:

The Customer Operations Manager role oversees the management of customers and all customer-related operational matters, including but not limited to:

- Being a loud and strong advocate of responsible pet ownership

- Processing refunds, order amendments and delivery instructions accurately

- Attending to email, phone call and walk-in enquiries in a prompt and professional manner

- Ensuring strong compliance with existing business and customer-related processes

- Generating weekly reports and KPIs to ensure customer satisfaction is met

- Demonstrating flexibility in undertaking additional operational duties or ad hoc assignments as needed

REQUIREMENTS:

- If you find a deep sense of purpose in helping people and enjoy establishing goals toward a greater good such as elevating petcare standards in Singapore, you will enjoy and thrive in this role

- Able to solve problems and deal with new or difficult situations easily

- Enjoy meeting people and building relationships

- Able to thrive and grow in a fast paced start up environment

- Able to work independently and manage time effectively

- Able to work effectively with co-workers and external partners to achieve win-win outcomes

- A positive and cheerful personality would go a long way

- Experience in e-commerce and pet supplies is a plus

PERKS OF JOINING US:

- Central and accessible location at 240 Macpherson Road

- Insurance, medical and performance benefits

- Attractive staff discount on all purchases

- Clear career progression path & skills upgrade training

- Strong purpose, coaching & performance driven culture

- Flexi work from home schemes if required

- Independently-owned business built on a flat, empowering organisational structure

- Build your career with one of the best rated company in SG pet care vertical

Interested applicants may apply with a comprehensive resume and expected salary. We regret that only shortlisted candidates will be notified.

Customer Service Advisor (Senoko)

Job Duties / Responsibilities

• Represent the Company in a professional manner, maintaining a positive and empathetic attitude at all times
• Identifying and responding to customers’ needs by providing accurate information and advice
• Handle customer complaints, provide appropriate solutions and alternatives within the time limit; follow up to ensure resolution
• Coordination with internal and external stakeholders like customers, contactors, workshop & etc
• Prepare quotation and raise Work Orders accordingly
• Raise job orders to workshops & contractors
• Liaise with controllers & contractors on service/repair quality and price of work
• Follow up with workshop & contractors on the service / repair of the vehicles and feedback to customers
• Update the service/repair schedule and vehicle collection with customers
• To perform basic investigation into customers’ complaints and rectify the problems by coming up with recommendation within guidelines
• Escalate more pressing issues to supervisors
• Performs ad hoc duties as assigned by supervisors

Qualification, Required Experience, Competencies and Skills

• Able to work under pressure, multi-task, prioritize and manage time effectively
• Meticulous and has a good work ethic
• Relevant customer service / administrative / support function experience
• MS Office Skills
• Familiar with CRM system advantageous
• Attentive, adaptable and responsible with good communication skills

Job Scope:

• To provide operations support for the smooth and effective operations of the school.
• To maintain the general cleanliness of the school including equipment(s) and workplace.
• To lock and unlock the doors of the classrooms and other rooms in the school.
• To open/close windows and doors of classrooms and other rooms in the school.
• To open and close the gates, doors of office and other buildings within the school premises.
• To provide logistical support for school events and activities including carrying and arranging furniture, equipment, refreshments, etc.
• To assist in the preparation of logistics and equipment.
• To help carry stock, furniture, etc.
• To relief other operations support officer.
• To perform any other duties assigned by the Principal, vice-principals, Operations Manager or any other authorised officer.

Requirements:

• Ability to communicate in simple English.
• Physically and mentally fit.
• Preferably have some working experience in schools with job scope include cleaning and logistics.

Salary: $1700 - $1800 / month

Contract Period: From 1 March 2024 to 28 February 2025

Working Arrangement:

Mondays to Thursdays: 6:00am to 300nm or 09:30am to 6.30nm inclusive of 30mins lunch break

Fridays: 6:00am to 2:30pm or 10:00am to 6:30nm inclusive of 30mins lunch break

Service not required on Saturdays, Sundays and gazetted public holidays

Roles and responsibilities

• Maintain the general cleanliness of school environment and upkeep of school facilities.
• Provide support for routine operational tasks and ad-hoc tasks such as logistical support for school events and activities (including transporting and arranging furniture and equipment).
• Assist in the school’s afety, security and crisis preparedness activities, e.g. arming and disarming of school alarm system, reporting faults in school premise in a timely manner.
• Assist in the printing of school materials.
• Any other assigned duties.

Requirements

• A team player.
• Preferably prior experience in cleaning, logistics or simple administrative duties.
• Physically fit.

Salary: $1700-$1800/month

Location: Yio Chu Kang Sec / AMK Ave 5

Contract Period: 1 March 2024 to 31 Dec 2024

Working hours:

Mon to Thur 7.30am to 5pm (includes 1 hour lunch break);

Fri 7.30am to 4.30pm (includes 1 hour lunch break)

Job Details:

• Salary up to $2,600
• Location – Ubi
• 1 round physical interview
• 5 Day Work Week (10am – 7pm).
• Male applicants must have completed National Service (NS)
• Orientation & on job training will be provided.

Job Responsibilities:

• Manage event operations
• Ensure clear communication with suppliers.
• Supervise on-site activities for smooth execution.
• Any other adhoc duties assigned

Requirements:

· Class 3 Driving License required

· Work experience in visual merchandising, IT Retail advantageous but not crucial

Only shortlisted candidates will be notified
Send your resume to:
Email: charlotte.ong@justrecruit.com.sg
WhatsApp: 9833 5766

ONG HUI XIN R23114158
Just Recruit Singapore Pte Ltd EA12C6295

Job Details:

• Gross Salary - $2,100 - $2600
• Location – Ubi
• 1 round physical interview
• 5 Day Work Week (10am – 7pm). May be required to work paid OT beyond stipulated working hours to support urgent events, roadshows or deployments.
• Orientation & on job training will be provided.

Responsibilities

• Support in the rectification & deployment of retail security systems & display products.
• Ensure and support in the deployment of marketing collaterals in stores when required.
• Assist and act on any issues pertaining to store displays and POSM placement.
• Manage marketing & visual merchandising inventory.
• Draft & submit monthly billing invoices with supporting documents to Account Manager for approval.
• Ad hoc Tasks as required: Event & Roadshow support, distribution of premiums to retailers.
• Work closely with the team and facilitate the completion of projects & drive towards organization’s goals.

Requirements & Qualifications

• Class 3 Driving License required
• Work experience in visual merchandising, IT Retail advantageous but not crucial

Send your resume to:
Email: charlotte.ong@justrecruit.com.sg
WhatsApp: 9833 5766

ONG HUI XIN R23114158
Just Recruit Singapore Pte Ltd EA12C6295