Total 5 Operations Advisor job vacancies in Sales / Marketing category in Bukit Damansara

Join Our Growing Team!

As Skylink Group Holdings continues to expand, we're looking for passionate and talented individuals to join our journey. Our success has opened up exciting new roles across various departments, offering a wealth of opportunities for professional growth. At Skylink Group Holdings, you'll not only be a part of our success story but also a culture that values innovation, teamwork, and work-life balance. We offer a dynamic working environment, competitive benefits, and a chance to work with some of the brightest minds in the industry. Be a part of Skylink Group Holdings where your journey to excellence begins.

The Job

Operations (Main role)

• In charge of all New / Used vehicles and Leasing fleet for the company
• In charge of the vehicle movement and parking
• In charge of arranging the vehicle for repair, regular servicing, and inspection, including scheduling, arranging of manpower, dealing with external contractor/vendors and etc.
• In charge and ensure that the vehicles are in good ready condition to be delivered anytime
• In charge and ensure that vehicle has cleared the pre-delivery inspection (PDI) before delivering to the customer
• In charge of getting the reinstatement quote for leasing customer returning the vehicle, including able to quote independently
• In charge of the company phone and be the main contact point for leasing customers (including weekends)
• Dealing with vehicle breakdown involving our leasing fleet including over-the-phone advice to the driver, arranging for towing, onsite support, etc.
• Dealing with accidents involving our leasing fleet including over-the-phone advice to the driver, arranging driver down to do accident report, collecting accident excess from the customer, etc.

Sales Support

• Assist and attend to sales enquiry dealing with all range and multi brand of commercial vehicles which include diesel & petrol engine as well as electric commercial vehicles in regard to sales and/or rental activities
• Identify/Build/Expand new clients base to achieve sales opportunities
• Attend to sales inquiries
• Resolve customer complaints/issues
• Maintain a proactive relationship with existing/new customers
• Develop relationships for both new and existing customers

Requirements

• Diploma or equivalent
• Min. 2 years experience in handling operation and customer service coordination
• Experience in the automotive working environment will be advantages
• Strong computer skill, including Microsoft Word, Excel and Power Point-MANDATORY
• Strong organizational, analytical, and interpersonal skills
• Able to converse in Mandarin with customer
• Manage multiple task efficiently in a fast moving environment

BENEFITS

* Birthday Perks

* Medical & Dental claimable + Insurance Coverage

* Team Bonding & Activities

* Easy access working location

* Career Progression

• Responsible for assisting in the order fulfillment process, which includes handling point of sales inquiries, order processing, shipment, and delivery of orders to the customer. He/She is also responsible for communicating with customers during the order fulfillment process.
• Manage efficiently the warehousing core processes, and day-to-day warehousing activities, oversee the warehouse operations & Inventory management (proper storage and recording of inventory)
• Manage all the stations (sorting & packing section) / (VLM Goods receiving + conventional receiving section) efficiently, and manage the warehousing core processes and operations of the section being assigned.
• Ensure all orders received from customers are processed on time, and items correctly packed and dispatched for delivery.
• Manage all warehouse equipment and resources with compliance witho safety and security procedures
• Plan and monitor staffing requirements to ensure productivity and high service levels.
• Analyze & resolve daily operations issues to enable smooth warehousing activities at various stations

Requirements

• Systematic and logical, he/she is required to assist customers in fulfilling orders and understand customer needs.
• Motivated, result-oriented, and a fast learner
• Good organizational, strong leadership skills and planning abilities
• Excellent interpersonal and communication skills
• Positive attitude with ability to influence positively.

Work: 6x per week, 9 hours per day

The Sales Operations Executive will be part of a dynamic team and will be responsible for:

- Managing online and trade sales orders processing

- Coordinating order fulfillment operations with internal and external parties

- Assist in planning and execution of trade sales promotions and campaigns

- Support brand development across various channels through marketing events and/or efforts

Prior experience with ecommerce operations and/or sales position will be an advantage.

About the Opportunity

We are seeking self-starter and enthusiastic individual who likes to play a part in digitalising healthcare to join the operations team.

What You'll be Doing

• Provide operational and administrative support in the running of the daily operations.
• Support escalation management, including reporting, investigating, and resolving issues promptly.
• Involve with Project Management, including designing digital user journey, developing test cases based on business requirements and conducting end-to-end testing for the digital platform.
• Propose and implement process improvement and system enhancement to increase operational efficiency and customer satisfaction.
• Plan and develop strategies and support marketing collaterals to drive adoption of the digital platform.
• Establish effective collaborations within the team and with other departments, clinics and service partners.
• Train and support the clinic staffs and stand-in to perform clinic duties when necessary.
• Any other ad-hoc duties assigned.

What We Are Looking for

• Degree or Diploma in any discipline, preferably with prior Healthcare experience.
• Familiar in designing digital user journey, user acceptance testing (UAT) and project management will be an added advantage.
• Proficient in MS Office applications.
• Good team player with strong interpersonal and communication skills in both oral and written.
• Ability to work independently in a fast-paced environment and adapt to changing priorities.
• Highly motivated, multi-tasker, and have a strong customer-centric mindset.

We regret to inform that only shortlisted applicants will be notified for an interview.

To learn more about our Organization, please visit https://alliancehealthcare.com.sg.

The Regional Sales Operations Manager will help Ninja Direct optimise sales operations processes, enhance sales team productivity, drive revenue growth and manage our sales technology. He or she is expected to build a team that can work closely with local sales teams and cross functional departments to ensure the smooth execution of sales initiatives and the achievement of business goals.

Responsibilities

• Analyze and optimize the end-to-end sales process to increase efficiency and effectiveness.
• Identify bottlenecks, streamline workflows, and implement best practices.
• Continuously monitor and evaluate the sales process for improvement opportunities.-Analyze sales data and metrics to provide actionable insights for sales strategy development.
• Develop and maintain sales dashboards and reports to track performance.
• Use data-driven approaches to make informed decisions and drive sales team success.-Define key performance indicators (KPIs) and regularly report on sales team performance.
• Work with the sales leaders to set individual and team goals and track progress.-Design and implement initiatives to boost sales performance across the business.-Assist with the design and management of sales incentive schemes-Collaborate with sales leadership to create accurate sales forecasts and quotas.
• Assist in territory planning, market segmentation, and sales target setting.
• Monitor sales performance against targets and take corrective actions as needed.-Serve as the primary Salesforce administrator, responsible for configuring, customizing, and maintaining the Salesforce platform.
• Ensure Salesforce data accuracy, integrity, and security.
• Oversee the implementation and management of other sales technology tools.
• Ensure that sales team members are trained and supported to use Salesforce and other sales tools efficiently.-Ensure sales processes comply with company policies and industry regulations.
• Document sales processes and procedures for future reference and training.

Requirements

• Min. Bachelor’s degree in Business, communications, or other related fields
• Proven experience in sales operations or a similar role, preferably in a fast-growing startup environment
• Salesforce Administrator certification (additional Salesforce certifications are a plus)
• Knowledge of supply and Logistics will be a strong plus
• Proficiency in Salesforce administration, data management, reporting, and dashboard creation.
• Strong analytical and data-driven mindset with proficiency in data analysis tools and CRM software
• Excellent project management skills and the ability to prioritize and manage multiple tasks simultaneously
• Exceptional communication and interpersonal skills to collaborate effectively with cross-functional teams
• Demonstrated leadership and coaching abilities to develop a high-performing sales operations team