Total 4 Office Administrator job vacancies in Kuala Lumpur

We are seeking a Salesforce Administrator to join our regional team in Malaysia. This is a regional role and you will be part of the foodpanda and Delivery Hero Salesforce team. You will sit with the local team in the APAC region. You will be exposed to all levels of Salesforce work in a highly developed and functional team (Administrators, Product Managers, Developers, QA Specialists) with lots of career opportunities.

You should be able to challenge business or product management requirements and come up with options to solve topics in Salesforce in a scalable, future-proof manner. You are expected to guide other Salesforce Administrators towards the best solutions in team-based discussions. People management experience or willingness to evolve in that direction is a plus. 

You have to work with developers on best practices for validations, process builder / flows, access management etc. You will also have to work on processes that are audit-proof, while still maintaining a flexible platform.

What's on the menu:

• Customising list views, queues, reports, and dashboards.
• Maintaining security such as user accounts, mobile user accounts, sharing rules, user roles, user profiles and permissions, field level security, content folder rights, groups, list view rights.
• Maintaining overall system configuration, change control, and enhancements.
• Assisting in developing and maintaining documentation on processes, policies, application configuration, and helping related materials.
• Managing operational requests and troubleshoot issues, working with diverse user groups and potentially with business leaders.
• Acting as a point of contact for Salesforce User.
• Managing instances to ensure data integrity, security and daily basic audits.
• Assisting in conducting training of Business Owners for new features and helping with roll-out.
• Presenting changes/system enhancements and overall training to diverse audiences.
• Managing mass imports and exports of data.
• Providing high quality support via ticket system.
• Developing best practices for reporting, access models, SSO strategies and audit controls.
• Master of governance limits and overall platform scalability (with Product, Developers).
• Developing best practices for emergency procedures around Salesforce.
• Undertaking additional projects as directed by management.

1.   To deliver the most complete and personalized service as may be required in all areas of Guest Service Operations.
2.  To assist hotel guest efficiently, courteously and professionally at all times.
3.  To perform all Guest Service Tasks described under:

• Concierge
• Cashier
•  Telephone Operator
   

This is a vital role in ensuring MFS can calculate independent Net Asset Values of investment funds. A Fund of Funds Middle Office Operations (FOF MOO) Associate will be a part of a global team that is responsible for data collection of pricing information relating underlying fund positions and loading the information to the security master application.

An FOF MOO Associate will have a strong understanding of what drives the value of an investment fund, the types of products it trades and the nature of day to day operations between an investment fund and its counterparties, all alongside a keen interest in learning new technologies and skills.

We are seeking a highly motivated and analytical individual to join our Global Payments Services team as a Manager, Middle Office Operations, Global Payment Services (Internal Job Title: Junior Associate Director). You will play a vital part in ensuring the smooth and efficient operation of our Global Payments function, whilst having a lasting impact by playing a key role in several strategic global initiatives.

Key responsibilities:

Payment Processing

• Responsible for the accurate input, approval and processing of payments in accordance with established procedures
• Investigate and resolve payment discrepancies and errors promptly and accurately.
• Liaise with clients, investment managers, vendors and other stakeholders to ensure timely and accurate processing of client payments..
• Work with internal teams, such as Treasury, Banking Operations and Client Operations to ensure that all deliverables are met.
• Ensure adherence to internal control policies and procedures.
• Analyse payment and query data to identify trends and opportunities for improvement.

Leadership

• Act as escalation point for team.
• Deputize for Manager when required, ensuring that work is fairly allocated across the team.
• Ensure critical issues are escalated in a timely manner to senior stakeholders.
• Represent local team on global projects, and lead workstreams of projects.

Continuous Improvement

• Identify opportunities to improve the efficiency, accuracy and security of payment processes.
• Develop and implement process improvements.
• Ensure that procedures are up to date, and in line with firm standards.
• Stay informed of industry best practices and regulatory updates as they pertain to payments.
• Analyse opportunities for improvement within the overall payment process

Ad hoc: 

• Actively participate in the development and implementation of new systems and processes related to payments.
• Collaborate with cross-functional teams to contribute to product development initiatives to optimize payment processing and client experience.
• Assist with other ad-hoc tasks (e.g. audit requests) as required.