Total 2,374 Network Analyst job vacancies in Business Management / Project / Planning category in Singapore

We're in search of a Business Analyst who will act as a crucial link between our company and our customers. Your role will entail a combination of analytical thinking and exceptional customer service to assist clients in diagnosing and resolving technical issues. Additionally, you will have the opportunity to create and implement plans for improving customer support and utilizing insights from support issues to influence future product designs and business processes.

We're seeking a natural problem-solver who enjoys assisting others and can easily explain technical details. As the guardian of our customers' trust, you'll be responsible for providing them with prompt and accurate solutions to their technical issues. If this sounds like you, we'd love to meet you!

Responsibilities

• Provide the first level of support, work with and ask customers targeted questions to quickly understand and diagnose root cause of the issue, troubleshoot and/or escalate to the relevant teams.
• Research and identify solutions to common issues; document and maintain a knowledge base for Frequently Asked Questions so that end-users can look up solutions independently.
• Develop mitigating and/or preventive solutions to optimize efforts spent on customer support, including establishing problem solving guidelines, checklists, or other materials to improve response to recurring or routine user problems.
• Generate summary reports; analyse and present support trends and patterns to inform business needs or technical requirements.

Qualifications:

• Diploma or Bachelor’s degree in any field. Strong interest in working with computer applications and software.
• Strong critical thinking and problem-solving skills: even when you do not have the solution to the problem, you know how to get the solution; this includes the ability to know what questions to ask
• Exceptional interpersonal and communication skills: able to articulate effectively in writing and verbally
• A quick learner and displays high willingness to learn
• Attitude: possess determination and commitment to strive towards excellence in everything you do. No detective leaves a case unsolved.
• Able to work independently and as a team: able to support multiple requests concurrently, able to multi-task and stay organized in a fast-paced environment.
• Possess a keen interest to pursue a career in tech. Those without tech experience are welcome to apply, subject to certain job roles where some tech experience may be required.

Benefits

• Opportunity to work with a high-value enterprise-level software that applies cutting edge AI-based optimization technology.
• Hone your ability to apply analytical & technical skills apart from a pure customer service role.
• Mentorship to manage internal and external stakeholders.
• Diverse opportunity for career advancement

We are looking for a dedicated technology business analyst who has deep understanding of the problems customers are facing and is accountable for capturing and communicating customer requirements as well as ensuring requirements are appropriately translated into digital solution designs.

Responsibilities:

• Should also have executed projects involving application on-boarding, stakeholder management and vendor management.
• Excellent technical and analytical skills; analyze existing capabilities and identify priority gaps and opportunities.
• Interpretation and understanding of Regulatory documentation and other related communication received in local language (Simplified & Traditional Chinese) and translate it to English language for Project team's benefit.
• Active participation in regular calls and email communication with the Project stakeholders (including Business & Technology teams) and application vendor, mainly where the communication is in local language (Simplified / Traditional Chinese).
• Active participation in Project's end-to-end process including requirement, development, testing and deployment.

Requirements:

• Bachelors’ degree or higher in Computer Science or appropriate field of study.
• 4 to 5 years' experience as a Business Analyst
• Proven track record in delivering digital applications using Agile Methodology while communicating with senior stakeholders across geographies.
• Knowledge or working experience in banking industry is mandatory.
• Working experience in Simplified & Traditional Chinese to translate communications from Taiwan markets.
• Having worked projects in the Taiwan or Chinese markets will be a plus.

We regret to inform that only shortlisted candidates will be notified / contacted.

Job Reference: Eielson 541513

EA Registration No.: R24120050, Eielson Low Chia Wen

Allegis Group Singapore Pte Ltd, Company Reg No. 200909448N, EA License No. 10C4544

Job description
This is a business analyst role within Trading Risk domain with primary responsibilities including understanding, assessing, and implementing the changing risk management needs of the bank’s trading, capital market and collateral monitoring activities.
This role provides a balanced mixture of quantitative and qualitative exposures, with a blend of a data and business analysts tasks.

Responsibilities

• Undertake the business analyst role for Counterparty Credit Risk Domain.
• Capture and define clear business requirements coming from business and risk stakeholders, which include those pertaining to implementation or enhancement of risk application, and to data science exploration and experiments within trading risk domain.
• Evaluate and assess impact of business requirements to existing systems and applications to ensure sound and adequate functional designs.
• Devise comprehensive test plans (including test scenarios and test cases) to validate system deliverables.
• Conduct and manage User Acceptance Testing, Regression Testing, Simulation Testing and Live verifications to ensure system deliverables meet business requirements.
• Plan relevant activities according to given timeline, ensuring timely deliveries to maximise business values for stakeholders.
• Gather business/ risk data and perform an iteration of statistical analysis/ experiments in collaboration with data scientists and data engineers to gain valuable business/ risk insights for various digital initiatives.

Requirements:

• Degree in finance/ computer science/ quantitative finance discipline.
• At least 4 to 6 years of working experience as a business analyst.
• Possess understanding and experience in credit/ counterparty risk domain (including risk management and mitigation through collateral postings).
• Possess working knowledge of financial markets and products including securities financing transactions and derivatives.
• Prior experience in implementing trading risks (incl. market & counterparty risk) applications or innovative digital solutions within Risk Management Group is an advantage.
• Team player with strong inter-personal, communication, presentation, analytical and problem-solving skills.
• Proficient in SQL, Microsoft Excel and data visualization tools.

Interested candidates kindly submit your updated CV in a Word Format to: Jasmin@Tangspac.com. Only shortlisted candidates will be notify. Thank you.

Responsibilities:

• Liaise and collaborate with stakeholders (IT teams and business users) to analyze information needs and functional requirements and deliver the following artifacts: detailed functional specifications, use cases, test strategy and test cases (including entry and exit criteria)
• Prepare, maintain and communicate the above mentioned functional documentation.
• Analyze and transform business requirements into solutions with the help of Development teams.
• Plan, prepare and execute the testing strategy and tests (SIT) of the overall developed solutions along side with the QA team.
• Deliver fully tested products on-time, up to production deployment.
• Follow up and support User Acceptance Tests (UAT)
• Support the project planning, schedules and milestones in coordination with project teams.
• Report status to project stakeholders.
• Report and escalate key risks, and issues.
• Prepare and maintain the application user guide.

Requirement:

• Hands-on experience of coordination between the IT business lines and IT team (various locations) and as primary functional support for development teams.
• Knowledge in project cycle methodologies and management
• Knowledge in software development life cycle and software testing life cycle
• Ability to comprehend technical solution adequately to identify any gap or limitations in the deliverable against the requirements.
• Good experience in managing small to medium-sized projects (iterative or agile).
• Strong ability to interpret business needs and translate them into requirements.
• Experience in writing test documents and performing functional tests.
• Ability to anticipate risks.
• Identify and determine enhancements to improve business processes and to mitigate/reduce risks.
• Strong experience in working with Microsoft Office tools (including MS Project).
• Ability to prepare dataset for analysis and validation purposes.

Interested candidates may send their CV to Caris (Reg No. R1109826) at anc2@anchorsearchgroup.com quoting the job title in the Subject line. We regret that only shortlisted candidates will be notified.

The Business Analyst will act as a liaison between cross- functional teams, including IT, operations, and medical professionals, and business stakeholders to gather requirements, analyse business processes, and translate them into innovative technology solutions. This role requires a combination of technical expertise, business acumen, and excellent communication skills to bridge the gap between stakeholders and development teams.

Responsibilities

1. Collaborate with business stakeholders to understand their objectives, processes, and requirements.
2. Analyze and document business processes, workflows, and requirements.
3. Translate business requirements into clear and concise user stories, use cases, and functional specifications for the EPIC system
4. Work closely with developers, designers, and testers to ensure that solutions align with business requirements.
5. Perform gap analysis to identify areas for process improvement and optimization.
6. Collaborate with technical teams to troubleshoot and resolve system issues, providing timely support and escalation when necessary
7. Assist in the development of test plans, test cases, and user acceptance testing (UAT) activities.
8. Facilitate communication and foster collaboration between business stakeholders and the technical team.
9. Provide support during the implementation phase, including user training and documentation.
10. Monitor key performance indicators (KPIs) and analyze data to identify trends and insights.
11. Continuously seek opportunities to enhance business processes and systems to drive efficiency and effectiveness.
12. Identify risks, and proactively propose mitigation strategies.
13. Stay informed about industry trends, best practices, and emerging technologies related to business analysis.

Requirements

1. Bachelor's degree in Business Administration, Information Technology, Computer Science, or related field.

2. Proven experience as a Business Analyst or similar role.

3. 3 - 5 years of relevant experience in business analysis or digital transformation projects.

4. Strong analytical and problem-solving skills with attention to detail.

5. Proficiency in business analysis tools and techniques, such as process mapping, data modeling, and requirements management.

6. Solid understanding of business process modeling, requirements gathering techniques, and software development methodologies (e.g., Agile, Waterfall).

7. Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities effectively.

8. Excellent communication skills, both verbal and written, with the ability to engage and influence stakeholders at all levels.

9. Proficiency in documenting user journey map and requirements, process flows, and use cases using industry-standard tools.

SKILLS & QUALIFICATIONS

General Skills:

Extensive product knowledge across asset classes encompassing product & trade life cycle

(pricing and risk is good to have). (Regulatory like MIFID II, EMIR, CFTC exposure is a plus)

Experience working on vendor systems (eCommerce platforms, Murex, BTS, Apex, Sophis,

S2BX, Wealth systems)

Ability to work proactively, independently and displays strong initiative

Ability to accurately translate and document business needs into functional requirements and

produce quality documentation

Ability to drive multiple agenda and effectively manage priorities

Strong communication and presentation skills with an excellent standard of English (written

and spoken)

Technical Knowledge

Good understanding of the FO to BO trade flow of financial products, including Middle Office,

Operations and Finance activities

Experience working in big data solutions and data querying tools. Experience in (ES) elastic

search is a plus.

Strong understanding of key technology concepts, basics in SQL, NoSQL, functional

programming and architecture. Strong technical acumen is a big plus.

Experience implementing trade STP having multiple source platforms. FpML knowledge,

ISDA CDM standards is a plus.

Preferred Domain Knowledge

10+ years of relevant experience in full end to end financial markets project delivery life cycle

Other Preferred Skills

Strong interpersonal, problem solving and analytical skills

Multicultural awareness

Displays personal authority, integrity and ethics

Employment Type: Contract

Job Description

• Provide analysis on reported cases, define configuration specification and business analyst requirements. Work with various teams to optimize and enhance system. Design, document and maintain system processes, and perform quality assurance.
• Propose and design solution to meet the business needs within the stipulated timeframe and allocated budget using the OutSystems Rapid Application Development platform.
• Responsible for ensuring the proposed solution is aligned with the overall architecture design.
• Responsible for complying with the program standards, processes and technical standards defined for the project.
• Responsible for the design and development of all integration points and interfaces with SAP, any selected 3rd party software and other applications/systems.
• Perform the following key maintenance activities:
• Propose solutions to fulfil business requirements and recommend potential areas for streamlining.
• Design, document and develop programs according to functional specifications received and ensure the developed programs fulfil the business requirements.
• Provide technical support to the Functional Consultants during system integration and user acceptance testing, implementing code changes if required.
• Ensure programs developed pass the required vulnerability assessments and code quality inspections.
• Troubleshoot any problems reported before and after implementation of solution.
• Ensure optimal system design and configuration of the application functionality.

Job Requirements

• The candidate should possess a Degree or Diploma in Computer Science, Engineering or Equivalent.
• Minimum of two (2) year of Business Analyst experience
• Good team player, responsible and conscientious.
• Ability to work independently and efficiently, managing timelines and expectations, and producing high quality deliverables (programs, documentation).
• Able to work in demanding user environment
• Past experience with software testing preferred
• Past experience with L2/3 IT application support preferred
• Good communication skills (writing and speaking)

1.    Demand Planning

• Responsible for driving Supply Chain operational activities, including cross-regional collaboration and support.
• To identify improvement potential in the areas of demand planning and collaborate with relevant stakeholders for effective implementation in the responsible market.
• Supporting on regular reporting and analytical activities within supply chain functionality.

2.    Distribution Network Analytics

• Driving the Warehouse Distribution Network for improvement potentials in APAC.
• Participate in Network Studies, performance evaluation together with GS and LSP.
• Supporting on regular analytical activities on supply chain costs.

3.    Specific Tasks / Requirements

• Hands-on position involving in digitization and extensive analytic activities in tandem with management reporting responsibilities. 
• Identify processes and support analysis by providing statistical information to improve service, operating efficiencies, and costs.
• Be engaged in multiple business wide projects to ensure the processes are delivered within the agreed business tolerances.

Mandatory Skills

Job Overview

This Business Analyst role requires someone with a background in frontend banking and experience in drafting frontend user requirements and user stories.

Responsibilities:

• Re-engineer the end-to-end process, analyze, and review operational solutions.
• Conduct requirement gathering workshops, review, and document requirement artifacts.
• Review functional specifications and process defined documents.
• Coordinate and ensure UAT test plans and test cases are executed within the UAT schedule.
• Provide post-production support, review production issues, and track them to closure.
• Collaborate closely with regional and country teams to ensure timely project delivery.

Requirements:

• Must have experience working in the banking domain.
• Minimum 3-5 years of experience in systems development and/or business process improvement initiatives, preferably with project lifecycle experience in the Financial Services Industry, specifically in Consumer Banking Operations and Corporate Banking Operations.
• A hands-on team player who can see the big picture, possesses a can-do attitude, and can handle ambiguity in a fast-paced environment.
• Strong interpersonal, coordination, and planning skills.
• Proficient in understanding public web or customer-facing applications.
• Skilled in utilizing tools like JIRA to document requirements effectively.
• Capable of providing guidance to the Tech team regarding new requirements.
• Effective in communicating with stakeholders from diverse backgrounds.
• Capable of regularly updating management on the progress of these initiatives.

Business Analyst - Job Description

As a Business Analyst, you must be passionate with latest web and mobile technologies and capabilities. You should have a broad expertise and proven experience in various areas such as web, mobile, Cloud, emerging technologies, and services.

Key Responsibilities

• Liaise and collaborate with stakeholders (IT teams and business users) to analyze information needs and functional requirements and deliver the following artifacts: detailed functional specifications, use cases, test strategy and test cases (including entry and exit criteria)
• Prepare, maintain and communicate the above mentioned functional documentation.
• Analyze and transform business requirements into solutions with the help of Development teams.
• Plan, prepare and execute the testing strategy and tests (SIT) of the overall developed solutions along side with the QA team.
• Deliver fully tested products on-time, up to production deployment.
• Follow up and support User Acceptance Tests (UAT)
• Support the project planning, schedules and milestones in coordination with project teams.
• Report status to project stakeholders.
• Report and escalate key risks, and issues.
• Prepare and maintain the application user guide.

Skills & Qualifications

• Hands-on experience of coordination between the IT business lines and IT team (various locations) and as primary functional support for development teams.
• Knowledge in project cycle methodologies and management
• Knowledge in software development life cycle and software testing life cycle
• Ability to comprehend technical solution adequately to identify any gap or limitations in the deliverable against the requirements.
• Good experience in managing small to medium-sized projects (iterative or agile).
• Strong ability to interpret business needs and translate them into requirements.
• Experience in writing test documents and performing functional tests.
• Ability to anticipate risks.
• Identify and determine enhancements to improve business processes and to mitigate/reduce risks.
• Strong experience in working with Microsoft Office tools (including MS Project).
• Ability to prepare dataset for analysis and validation purposes.

Other Professional Skills and Mind-set

• Strong analytical and problem solving skills
• Proactive style of working
• Strong communication (written, and verbal) and organizational skills
• Ability to multi-task and work independently with minimal supervision
• Team player mindset

To Apply:

Kindly submit your resume in Word format and indicate your availability, current and expected remuneration package and reason for leaving.

We regret only shortlisted candidate will be notified.

Quinnox Solutions Pte. Ltd. (License No.06C3126)

Registered EA Personnel Reg No (R22106291)

Responsibilities:

• Liaise and collaborate with stakeholders (IT teams and business users) to analyze information needs and functional requirements and deliver the following artifacts: detailed functional specifications, use cases, test strategy and test cases (including entry and exit criteria)
• Prepare, maintain and communicate the above mentioned functional documentation.
• Analyze and transform business requirements into solutions with the help of Development teams.
• Plan, prepare and execute the testing strategy and tests (SIT) of the overall developed solutions along side with the QA team.
• Deliver fully tested products on-time, up to production deployment.
• Follow up and support User Acceptance Tests (UAT)
• Support the project planning, schedules and milestones in coordination with project teams.
• Report status to project stakeholders.
• Report and escalate key risks, and issues.
• Prepare and maintain the application user guide.

Requirement:

• Hands-on experience of coordination between the IT business lines and IT team (various locations) and as primary functional support for development teams.
• Knowledge in project cycle methodologies and management
• Knowledge in software development life cycle and software testing life cycle
• Ability to comprehend technical solution adequately to identify any gap or limitations in the deliverable against the requirements.
• Good experience in managing small to medium-sized projects (iterative or agile).
• Strong ability to interpret business needs and translate them into requirements.
• Experience in writing test documents and performing functional tests.
• Ability to anticipate risks.
• Identify and determine enhancements to improve business processes and to mitigate/reduce risks.
• Strong experience in working with Microsoft Office tools (including MS Project).
• Ability to prepare dataset for analysis and validation purposes.

Interested candidates may send their CV to Caris (Reg No. R1109826) at anc2@anchorsearchgroup.com quoting the job title in the Subject line. We regret that only shortlisted candidates will be notified.

Main Responsibilities

• Techno-functional role, working with other Business Analyst in project team to gather business, functional and technical requirement, translating into documentation for developers; documents include functional specification document, data mapping specification, technical design document, process documentation etc.
• Assist project manager with project administration.
• Bridge communication between onshore and offshore vendor team.

Qualifications & Experience

• Bachelor’s Degree in Information Technology or relevant fields.
• At least 4 years of relevant working experience.
• Experience in operations support of business applications to business users.
• Able to work independently with minimal supervision.
• Experience with QA in performing and documenting SIT and UAT.
• Able to multi-task, meet deadlines and work in a fast-paced environment.
• Experience with SQL and API.
• Strong communication skills in both verbal and written.
• Good understanding of Project Management and Agile methodology.

Mandatory Skills

Job Overview

This Business Analyst role requires someone with a background in frontend banking and experience in drafting frontend user requirements and user stories.

Responsibilities:

• Re-engineer the end-to-end process, analyze, and review operational solutions.
• Conduct requirement gathering workshops, review, and document requirement artifacts.
• Review functional specifications and process defined documents.
• Coordinate and ensure UAT test plans and test cases are executed within the UAT schedule.
• Provide post-production support, review production issues, and track them to closure.
• Collaborate closely with regional and country teams to ensure timely project delivery.

Requirements:

• Must have experience working in the banking domain.
• Minimum 3-5 years of experience in systems development and/or business process improvement initiatives, preferably with project lifecycle experience in the Financial Services Industry, specifically in Consumer Banking Operations and Corporate Banking Operations.
• A hands-on team player who can see the big picture, possesses a can-do attitude, and can handle ambiguity in a fast-paced environment.
• Strong interpersonal, coordination, and planning skills.
• Proficient in understanding public web or customer-facing applications.
• Skilled in utilizing tools like JIRA to document requirements effectively.
• Capable of providing guidance to the Tech team regarding new requirements.
• Effective in communicating with stakeholders from diverse backgrounds.
• Capable of regularly updating management on the progress of these initiatives.

Mandatory Skills

Job Overview

This Business Analyst role requires someone with a background in frontend banking and experience in drafting frontend user requirements and user stories.

Responsibilities:

• Re-engineer the end-to-end process, analyze, and review operational solutions.
• Conduct requirement gathering workshops, review, and document requirement artifacts.
• Review functional specifications and process defined documents.
• Coordinate and ensure UAT test plans and test cases are executed within the UAT schedule.
• Provide post-production support, review production issues, and track them to closure.
• Collaborate closely with regional and country teams to ensure timely project delivery.

Requirements:

• Must have experience working in the banking domain.
• Minimum 3-5 years of experience in systems development and/or business process improvement initiatives, preferably with project lifecycle experience in the Financial Services Industry, specifically in Consumer Banking Operations and Corporate Banking Operations.
• A hands-on team player who can see the big picture, possesses a can-do attitude, and can handle ambiguity in a fast-paced environment.
• Strong interpersonal, coordination, and planning skills.
• Proficient in understanding public web or customer-facing applications.
• Skilled in utilizing tools like JIRA to document requirements effectively.
• Capable of providing guidance to the Tech team regarding new requirements.
• Effective in communicating with stakeholders from diverse backgrounds.
• Capable of regularly updating management on the progress of these initiatives.

Job Summary:

We are seeking a dynamic and experienced Business Functional Consultant to join our team. The ideal candidate will possess a robust background in business analysis, requirements gathering, and client-facing roles. This role requires conducting detailed stakeholder workshops to define business needs and develop optimized processes. A successful candidate will demonstrate proficiency in bridging the gap between business needs and technical solutions, ensuring smooth coordination between diverse teams and managing deliverables efficiently.

Key Responsibilities:-

- Facilitate workshops with business users and stakeholders to extract detailed business requirements and understand current processes.

- Design and articulate future process flows, ensuring alignment with business objectives and technological capabilities.

- Develop comprehensive business requirement documents, functional specifications, test plans, and test cases.

- Lead User Acceptance Testing (UAT) and provide training and support to end-users.

- Maintain continuous communication with both onshore and offshore teams, coordinating resources, timelines, and project deliverables.

- Resolve conflicts and misunderstandings related to project documentation and requirements.

- Collaborate with technical teams to plan project resources and timelines effectively.

- Assist in the configuration and understanding of systems such as MS Dynamics CRM and GIS technology.

Required Skills and Qualifications:-

- Proven experience in business analysis and requirements documentation including FRD, BRD, and process flows.

- Strong knowledge of testing and training methodologies.

- Familiarity with MS Dynamics CRM, GIS technology, and MS Dynamics Power Platform configuration is advantageous.

- Exceptional communication skills in English, both written and verbal.

- Demonstrated ability to manage client relationships and work confidently with customers.

- A proactive approach to continuous learning and skill development.

- Ability to manage and coordinate across onshore, offshore, and external teams effectively.

Preferred Skills:-

- Experience with CRM Field Service.

- Advanced problem-solving and negotiation skills.

- Strong project management capabilities.

Education:-

- Bachelor’s degree in Business Administration, Computer Science, Information Systems, or a related field.