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AUTHENTICITY | EMPOWERMENT | COLLABORATION | PURPOSE
Alterra Mountain Company is a family of 17 iconic year-round resorts, the world’s largest heli-skiing operation, and Ikon Pass - the premier ski and snowboard season pass offering access to more than 50 iconic mountain destinations around the world.
Headquartered in Denver, Colorado and born out of a shared love of the mountains and adventure, the company has brought together some of the world’s most aspirational brands, including: Steamboat and Winter Park in Colorado; Palisades Tahoe, Mammoth Mountain, June Mountain, Big Bear Mountain Resort and Snow Valley in California; Stratton Mountain and Sugarbush Resort in Vermont; Snowshoe Mountain in West Virginia; Tremblant in Quebec and Blue Mountain in Ontario, Canada; Crystal Mountain in Washington; Schweitzer in Idaho; Deer Valley Resort and Solitude Mountain Resort in Utah; and CMH Heli-Skiing & Summer Adventures in British Columbia. Also included in the portfolio is Alpine Aerotech, a worldwide helicopter support and maintenance service center in British Columbia, Canada, Aspenware, the ski industry leader in technology services and e-commerce, and Ski Butlers, the global leader in ski and snowboard rental delivery.
A career with Alterra Mountain Company is more than what you do today; it’s being part of creating a community rooted in the spirit of the mountains, united by a passion for adventure, and celebrating the legendary adventures and enduring memories that mountains bring to everyone.
BESIDES WORKING SOMEWHERE AWESOME, WHAT’S IN IT FOR YOU?
For information on Alterra Mountain Company’s Social Responsibility work including our Diversity, Equity, & Inclusion actions, please see our webpage at www.alterramtnco.com/social-responsibility. Among other resources, Alterra has Employee Resource Groups to support the BIPOC (Black, Indigenous, and people of color), disability, LGBTQIA2S+, and women communities within our workforce.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations.
POSITION SUMMARY
The Product Manager – Mobile will craft unique and delightful mobile app experiences that drive revenue, increase customer engagement and foster irrational brand loyalty. The Product Manager – Mobile will be the liaison between various internal and external stakeholders to help define our strategy, write requirements, manage product development and lead destination and end customer roll-out. The Product Manager – Mobile is ultimately responsible for Alterra’s mobile app product functionality and usability and ensures product goals and project timelines are met.
ESSENTIAL DUTIES
General Responsibilities
Coordinate with key stakeholders and define product strategy and features for both iOS and Android mobile apps
Champion new ideas and mobile app features with stakeholders across Alterra Mountain Company (HQ and resorts)
Take an active role and work closely with our internal IT and marketing teams, vendor partners and resort staff to concept, define and launch product sets in an agile, fast-paced environment
Prioritize and document product requirements, user stories and designs for feature enhancements for existing and new application modules while considering the needs of existing customers, competitive market offerings and our overall company strategy.
Participate in the maintenance and grooming of product backlogs ensuring user stories are well formed with acceptance criteria.
Communicate and coordinate with constituents on proposed solutions, project status and timeline for delivery.
Lead go-to-market efforts with HQ and resort destinations, deliver product training on new feature enhancements or modules
Manage the product support process with resort stakeholders and customer call center staff
Establish, track and communicate KPIs that demonstrate the overall health of Alterra’s mobile app products
REQUIRED QUALIFICATIONS
Proven track record. Passion for building amazing mobile app experiences (iOS & Android) – and have a track record to prove it.
Product Owner. Demonstrates the ability to take ideas, define products, and ship features.
Customer Focused. Understands customer needs, gather details for initiatives and documents supporting business cases.
Results Oriented. Experience in identifying issues, understanding what needs to be done, and working with the appropriate development team to get solutions shipped.
Highly Analytical. Uses data to make decisions and is comfortable capturing it individually or working with others.
Strong Team Player. The ability to multi-task, prioritize, and the ability to wear multiple hats.
Excellent written and verbal communication skills
WORK EXPERIENCE
Required:
5+ years leading the development and launch of complex mobile-centric products.
Developing product strategy with a strong aptitude for determining optimal market positioning.
Managing and working with internal resources and external partners.
Preferred:
Mobile apps at a consumer-oriented e-commerce brand.
EDUCATION REQUIREMENTS
Required:
Bachelor’s Degree
The base salary range below represents the low and high end of the Alterra Mtn Co Shared Services Inc. salary range for this position. Actual salaries will vary and may be above or below the range based on various factors including but not limited to experience, education, training, location, merit system, quantity or quality of production, responsibilities, and regular and/or necessary travel. The range listed is just one component of Alterra Mtn Co Shared Services Inc.’s total compensation package for employees. Other rewards may include short-term and long-term incentives and many region-specific benefits.
Denver area base salary range: $80,000.00 to $112,000.00 per year
PHYSICAL REQUIREMENTS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to walk, talk, see, hear, and operate a computer and other office productivity machinery.
WORKING CONDITIONS
Indoor/Outdoor: While performing the duties of this job, the employee may be exposed to harsh and varying outside weather conditions.
Hazardous Materials/Noise: The noise level in the work place is usually moderate.
This job description is not an exhaustive list of all functions and responsibilities that an employee may be required to perform in this position. Alterra Mtn Co Shared Services Inc. and its affiliates reserve the right to modify, increase, decrease, suspend, and or eliminate any of the essential duties and/or the position in its entirety.
This job description is not an express or implied contract, guarantee, promise, or covenant of employment for any set term or duration, or for termination only for cause.
Employment with Alterra Mtn Co Shared Services Inc. or any of its affiliates is “at will” meaning either party may terminate the employment relationship at any time with or without cause and with or without notice.
This position is located in Colorado, and the work is primarily in Denver, CO and, as such, employment in this position is subject to the labor and employment laws of the state of Colorado.
Application Deadline: Recruiting timelines vary by position, however, all Alterra Mtn Co Shared Services Inc. positions accept applications for a minimum of 5 business days from the posting date listed above. This position is open and still accepting applications.
Alterra Mtn Co Shared Services Inc. and its affiliates are equal opportunity employers and maintain drug-free workplaces. All employees and candidates are reminded that Alterra Mtn Co Shared Services Inc. and its affiliates adhere to all applicable labor and employment laws, and State, County, and City-specific labor and employment regulations, where applicable.
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