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Official account of Jobstore.
Official account of Jobstore.
Official account of Jobstore.
Official account of Jobstore.
Official account of Jobstore.
Job Description
The successful candidate will play an integral role within the IT Service Management Ops leadership team. Armed with a strategic focus and experience in application infrastructure resiliency as well as operational stability the candidate is expected to lead the swift service recovery from complex incidents and managing disaster recovery ensuring high service availability and customer satisfaction in IT service delivery. This position is crucial in ensuring operational stability, which includes leading improvements through process review/transformation and implementation of new initiatives and tools.
Key Responsibilities:
•Take ownership of critical incidents, facilitating resolution with the parties involved, and conducting thorough root cause analyses and post-incident reviews to boost system resilience.
•Transforming and driving operational excellence and system resilience by proactively preventing defects and eliminating inefficiencies in current processes.
•Continuously review the governance and processes of IT Service Management, proposing improvements or new methods to maintain operational agility and stability.
•Providing technical leadership and training to ITSM teams, including offshore resources, and mentoring them in their professional development.
•Align ITSM ITIL practices with various IT teams to prepare them for operational readiness, and managing changes and incidents to maintain efficient service delivery and system resilience.
•Develop technical talent and leadership in the team through upskilling programs and continuous feedback.
•Take accountability for service delivery performance, meeting customer expectations, and driving future demand.
Requirements
•Possess a degree in Information Technology or related fields with Infrastructure Library (ITIL)/Service Integration and Management (SIAM) certification
•At least 8-10 yrs of relevant experience in IT Infrastructure Operations and IT Service Management inclusive of at least 3 years in leadership role
•Proven proficiency in utilizing Agile methodologies for operations management.
•Certification in Business Continuity Management (BCM) is preferred but not mandatory
•Knowledge and hands-on experience with the ServiceNow Platform are preferred, with certifications in ITSM CAS, CAD, or CIS considered a bonus.
•Familiarity with network and cloud technologies (public, private), including Linux, Wintel, VMware, and DevOps.
•Proficiency in collaboration tools such as Microsoft Teams, Sharepoint, JIRA, and Confluence, and monitoring/orchestration platforms like ScienceLogic, Splunk, and APM.
•Ability to:
•Provide strategic direction and leadership to the service management team and influence management decisions with technical insight.
•Building and leading teams to maximize strengths and identify development areas, integrating automation and AI capabilities/solutions.
•Thrive in independent and team-based, hybrid environments with a mix of insourced and outsourced operational delivery
•Engage stakeholders as an advocate for operational resilience, excellence, and standards, driving best practices across work streams while incorporating automation and AI.
•Balance and manage multiple priorities in a fast-paced, growing environment, ensuring effective balance and prioritization in a fast-paced, rapidly growing environment.
•Navigate and escalate complex, multifaceted customer requests or initiatives, demonstrating agility and problem-solving skills
•Demonstrate leadership in overseeing Operations (on-premise and Multi-Cloud), including Major Incidents, IT Operations Command Centres, CAB Change Management, and Service Desk management, coordinating hybrid teams for stability and service excellence.
•Adaptive and responsive to dynamic environments.
•A proven track record in managing IT service delivery Command Centre and ServiceDesk operations, and addressing infrastructure support escalations (e.g., network systems, storage).
•Excellent communication skills across organizational levels, including executive management, supported by strong interpersonal skills, a positive outlook, flexible and adaptable approach.
Official account of Jobstore.
We are seeking an experienced and detail-oriented SAP Test Manager with a proven track record in SAP testing methodologies and a strong emphasis on S/4HANA migration projects. The ideal candidate will play a pivotal role in overseeing and managing the testing activities related to SAP software implementations, enhancements, and specifically, migrations to S/4HANA. The SAP Test Manager will demonstrate expertise in test planning, execution, and leadership for a large-scale project involving high number of users while ensuring the quality and reliability of SAP systems.
Key Responsibilities:
Test Strategy and Planning:
• Develop and implement comprehensive test strategies, with a specific focus on S/4HANA migration projects and other SAP systems like BW, SAC, Datasphere and PaPM.
• Collaborate with project managers, business analysts, and SAP functional consultants to understand the unique requirements of S/4HANA migrations.
• Define test scope, objectives, and deliverables tailored to the migration context.
Test Execution:
• Oversee the execution of test plans, ensuring that testing activities are aligned with the complexities of S/4HANA migration projects.
• Coordinate closely with SAP functional and technical teams to validate system functionality during migration.
• Conduct various types of testing, including system testing, integration testing, regression testing, and performance testing, specific to S/4HANA.
• Drive test automation for Functional and regression testing
Team Leadership:
• Lead and mentor a team of SAP testers, emphasizing expertise in S/4HANA migration testing.
• Provide guidance and support to team members, ensuring a deep understanding of the challenges and nuances associated with S/4HANA migrations.
• Conduct performance evaluations and contribute to professional development plans with a focus on migration skills.
Stakeholder Communication:
• Effectively communicate test progress, results, and other relevant information to project stakeholders, emphasizing the critical role of testing in successful S/4HANA migrations.
• Collaborate with project managers to provide accurate and timely status reports with a particular focus on migration milestones.
Continuous Improvement:
Requirements
Qualifications:
• Bachelor’s degree in computer science, Information Technology, or a related field.
• Proven experience as a SAP Test Manager, with a significant focus on S/4HANA migration projects.
• Strong knowledge of SAP applications, modules, configurations, and S/4HANA migration processes.
• Experience with various testing methodologies, tools, and best practices, with an emphasis on S/4HANA migration testing.
• Excellent communication and interpersonal skills.
• Project management certification (e.g., PMP) is a plus.
• SAP certification and S/4HANA certification are highly desirable.
Key Competencies:
• Leadership and Team Management
• Test Planning and Execution, particularly for S/4HANA migrations
• Communication and Collaboration
• Problem-solving and Analytical Skills
• Attention to Detail
• Stakeholder Management
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The role is responsible for working closely with various internal stakeholders, internal technology teams as well as the vendor to implement the upcoming Regulatory and Capital Efficiency Programme.
The ideal candidate should be a senior analyst or IT project delivery lead with a few years in trading/Risk system support/development.
· Strong technical knowledge and/or platform knowledge (Data Analytics)
· Good business domain knowledge in Global Markets and Group Risk
· More than 10 years track record in developing and delivering global/regional IT capabilities for a multi-national/regional company with annual budgetary responsibility
· More than 3 years leadership experience in managing IT delivery teams
· Experience in communicating with functional and technical stakeholders
· Experience in banking industry preferred
· Experience in implementing large-scale, highly available applications or other large project implementation
Official account of Jobstore.
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Job Description
The Data Center Facilities Manager plays a critical role in ensuring the smooth and reliable operation of our data centre infrastructure. You will be responsible for overseeing all aspects of the facility's operation, including power, cooling, fire protection, security, and environmental controls. Other responsibilities include managing data center floor space and security. You will also lead a team of outsourced technicians and contractors, to manage projects, and ensure compliance with all relevant regulations.
Key objectives are to:
•Maximize uptime: Ensure the data centre infrastructure meets the required availability levels and minimizes downtime, preventing outages, service and data loss.
•Maintain system redundancy: Implement and manage redundant systems for critical infrastructure to ensure smooth operation even during maintenance or unexpected events. Ensure maintenance regime is adhered to and any arising gaps remediated in a timely manner.
•Control operational expenses: Manage budgets effectively and find cost-saving opportunities for maintenance, upgrades, and external services
•Plan and strategize data center requirements to meet SIA current and future IT roadmap.
Responsibilities:
Lead and manage:
•A team of outsourced data centre technicians and contractors, providing guidance, training, and performance feedback.
•Projects related to the maintenance, upgrade, and expansion / optimization of the data centre infrastructure.
•Hosting sites are run as per SLA and within limits of key data centre operating parameters for power cooling and environmental settings
•Emergency response plans for diverse scenarios like power outages, fires, or natural disaster
Ensure optimal performance:
•Of critical infrastructure systems, including power distribution, cooling systems, fire suppression systems, and security systems.
•Of the data centre environment, maintaining optimal temperature, humidity, and air quality.
•Of operational efficiency and resource utilization.
Plan and execute:
•Preventive maintenance schedules and corrective actions for identified issues.
•Emergency response procedures in case of power outages, equipment failures, or other disruptions.
•Budgetary allocation and resource management for the data centre facilities.
Maintain compliance:
•With all relevant safety, environmental, and regulatory standards.
•Lead and manage data center audits
•Documentation for all systems and procedures.
Collaborate:
•With IT and other teams to ensure the smooth integration of data centre operations with other critical functions.
•With external vendors and service providers to maintain and upgrade equipment and systems.
Data Cente strategy and migration:
•Responsible for providing Data centre design and construction inputs, sustainability initiatives, and energy efficiency optimization
•Work with IT team for data centres space and power requirements
•Work with and support IT team for any data centre migration as required
•Responsible for writing Datacenter related tenders such as maintenance contract, co-location sourcing etc. and writing management approval papers.
Requirements
•Bachelor’s degree in electrical or mechanical engineering with minimum 5 years relevant industry experience or Diploma in electrical engineering with a minimum of 10 years of experience in datacentre infrastructure and facility management
•Familiar with fire safety rules and regulations associated with operating complex datacenter infrastructure
•Proficient in data centre monitoring and management software
•Familiar with data center fiber and structure cabling would be a added advantage
•Possess Datacenter certification eg. CDCP, CDFOM
•Familiar with TIA-942-B design standards for Datacenter, Uptime Standards and ASHRAE requirements
•Familiar with IT hardware specifications and computer racking requirements for datacenter space and power planning.
•Excellent organizational/administrative skills as well as strong communications & interpersonal skills
•Must be a positive, collaborative, active excellent problem-solver, being customer service oriented and conscientious.
•Willing to work on non-office hour and weekend including public holidays
Official account of Jobstore.
ORGANISATION: International Rubber Study Group (IRSG)
LOCATION: Singapore
POSITION: Software Development and Information Technology Manager
GRADE: G-7 Step 2, General Service Category, United Nations Salary Scale for Singapore (Effective: 01 September 2012)
SALARY CAP: Total Net Salary of SG$73,309Per Annum (excluding benefits)
CLOSING DATE: Monday, 25 March 2024
OCCUPATIONAL GROUPS:
§ Managerial Position
§ Software Development
§ Information Technology
THE INTERNATIONAL RUBBER STUDY GROUP (IRSG)
The International Rubber Study Group (IRSG) is an intergovernmental organization with the main objective of improving the transparency of the world rubber markets and strengthening international cooperation on rubber issues. The IRSG is the biggest worldwide community in the rubber economy. The IRSG is recognized as an international body through the negotiation of a headquarters agreement with the Government of the United Kingdom in 1978. The IRSG has 34 member governments, including the European Union (27 countries), Singapore, India, Sri Lanka, Russia, Cote dIvoire, Nigeria, and Cameroon. Subsequently, a new headquarters agreement with the Government of Singapore was signed in 2008. The IRSG Secretariat is based in Singapore.
The mission of the IRSG is to be the world’s authoritative source of statistical data and forecasts for all aspects of the world rubber industry, including production, consumption, and trade in rubber and rubber products. The seminal purpose of the secretariat is to prepare current estimates and forecasts of future supply and demand trends while undertaking statistical and economic studies on specific aspects of the industry to continually improve its value-added service to stakeholders. Furthermore, as the only intergovernmental organization bringing together the world’s rubber-producing and -consuming stakeholders, the IRSG strives to provide an effective forum for the discussion of matters affecting the supply and demand for synthetic rubber and natural rubber.
The Group is a platform for senior executives and representatives to provide insights through dedicated meetings, working groups, conferences, and projects. The annual IRSG meetings are among the largest regular assemblies of rubber experts worldwide. IRSG offers a unique opportunity to enhance collaboration beyond each company or organization's peer group and connect with young leaders, innovators, and established entrepreneurs. The members, subscribers, and partners represent governments, companies, and organizations that are shaping and transforming the rubber industry in strategic and socially responsible ways.
(A) JOB DESCRIPTION
The position reports directly to the Secretary General. The Software Development (SD) and Information Technology (IT) Manager supports the IRSG secretariat’s IT infrastructure and is responsible for the installation, operation, and maintenance of the IT network, computers, and other digital systems while supporting and enhancing the IRSG's cybersecurity posture. The IT Manager is the head of the Software Development (SD) and Information Technology Unit and is responsible for IT support delivery as well as cyber risk management strategy and planning. The Software Development (SD) and Information Technology (IT) Manager also supports the Economics and Statistical Unit in developing and implementing software applications to be deployed in analyzing "big data" for econometric forecasting of IRSG publications.
(B) SUMMARY OF KEY FUNCTIONS/ACCOUNTABILITIES:
Within the limits of delegated authority, the software development and information technology manager is responsible for the following duties:
§ Day-to-day monitoring, technical support, and planning of all aspects of the IT network infrastructure (LAN/WAN/wireless network).
§ planning, implementing, managing, monitoring, and upgrading the overall IT efficiency of the secretariat and the cyber security measures for the protection and efficient operation of IRSG data, systems, and networks.
§ ensuring that the IRSG data and infrastructure are protected by enabling the appropriate security controls and responding to all system and/or network security breaches, including mitigating any damages.
§ Testing and identifying network and system vulnerabilities as well as the aptitude to demonstrate great awareness of cybersecurity trends, including relevant legislation and regulations, hacking techniques, and best practices on responding to and mitigating any damage caused by cyberattacks.
§ Contributing to and developing cybersecurity strategies that are in line with best practices and providing necessary training and awareness-building activities for IRSG secretariat staff as well as any relevant stakeholders will make IRSG more secure and less likely to fall victim to a cybersecurity event such as a breach or intrusion.
§ establishing, managing, and administering ICT security policy and procedures to ensure preventive and recovery strategies are in place and minimize the risk of internal and external security threats.
§ Developing, implementing, and coordinating system policies and procedures as needed
§ Planning the IRSG budget and spending plan, selecting and purchasing new and replacement hardware and software, when necessary, and maintaining inventory records of all IRSG
§ closely liaising with the Economics and Statistics Unit and providing necessary IT support by developing and implementing software applications to be deployed in analyzing the "big data" for econometric forecasting of IRSG publications.
(C) COMPETENCIES
Knowledge of information technology, information security, and the development, management, implementation, and maintenance of complex information technology network systems. Expert knowledge of the area of information security, relevant frameworks, and related technology platforms. Ability to produce reports and papers on technical issues and to review and edit the work of others. Ability to apply the authority's rules, regulations, policies, and guidelines in work situations. Strong analytical and problem-solving skills, to include proficiency in the development and implementation of systems of moderate size and complexity.
Knowledge of interactive systems and good knowledge of the organization's information infrastructure and IT strategy as it relates to the user area(s); independently maintains assigned systems and develops innovative approaches to resolve a wide range of issues and problems. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines, and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Strong competence in developing and implementing software applications to be deployed in analyzing "big data" for econometric forecasting.
(D) PERFORMS ANY OTHER DUTIES AND RESPONSIBILITIES ASSIGNED AS REQUIRED
The incumbent may be required to perform additional duties and responsibilities assigned by the Chief of Staff in conformance with the policy, standards, rules, and regulations of IRSG
(E) EDUCATION AND PROFESSIONAL EXPERIENCE
An advanced university degree (Minimum of Bachelor's degree and preferably a Master's degree) in computer science, information systems, information technology (with a specialization in software engineering) or a related field is mandatory. Security certifications such as CISSP, CCSP, SANS, GIAC, CEH, etc. will be an added advantage.
A minimum of one to three years of progressively responsible experience in planning, development, implementation, and maintenance of complex computer information technology systems or related areas is required.
Experience in the administration of IT infrastructure, including network servers, web servers, virtual private networks, firewalls, and wireless services, is required, as is the ability to create accurate network diagrams and documentation for the design and planning of network communication systems. Strong competence in developing and implementing software applications to be deployed in analyzing "big data" for econometric forecasting is mandatory.
(F) OTHER MANDATORY AND DESIRABLE REQUIREMENTS
Ability to work in a multicultural environment is a must. Work experience in the United Nations, an international organization, an intergovernmental organization and/or government agency is desirable. For the position advertised, fluency in English is required. Knowledge of French or another official United Nations language is an advantage.
HOW TO APPLY
Interested candidates from IRSG Member Countries (European Union, Singapore, India, Sri Lanka, Russia, Cote dIvoire, Nigeria, and Cameroon) should submit their resume by email to the address below with a motivation letter stating why they are suitable for the position, along with certified copies of degrees, diplomas and certificates including names and contact details (organization, phone number and e-mail address) of three referees not later than Monday, 25 March 2024. Please, note that incomplete application will not be considered).
The Secretary-General
International Rubber Study Group
51 Changi Business Park Central 2
#06 – 04/05, The Signature
Singapore 486066
SINGAPORE
E-mail: secgen@rubberstudy.org
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Job Description
We are seeking an experienced and detail-oriented SAP Test Manager with a proven track record in SAP testing methodologies and a strong emphasis on S/4HANA migration projects. The ideal candidate will play a pivotal role in overseeing and managing the testing activities related to SAP software implementations, enhancements, and specifically, migrations to S/4HANA. The SAP Test Manager will demonstrate expertise in test planning, execution, and leadership for a large-scale project involving high number of users while ensuring the quality and reliability of SAP systems.
Responsibilities
Test Strategy and Planning:
•Develop and implement comprehensive test strategies, with a specific focus on S/4HANA migration projects and other SAP systems like BW, SAC, Datasphere and PaPM.
•Collaborate with project managers, business analysts, and SAP functional consultants to understand the unique requirements of S/4HANA migrations.
•Define test scope, objectives, and deliverables tailored to the migration context.
Test Execution:
•Oversee the execution of test plans, ensuring that testing activities are aligned with the complexities of S/4HANA migration projects.
•Coordinate closely with SAP functional and technical teams to validate system functionality during migration.
•Conduct various types of testing, including system testing, integration testing, regression testing, and performance testing, specific to S/4HANA.
•Drive test automation for Functional and regression testing
Team Leadership:
•Lead and mentor a team of SAP testers, emphasizing expertise in S/4HANA migration testing.
•Provide guidance and support to team members, ensuring a deep understanding of the challenges and nuances associated with S/4HANA migrations.
•Conduct performance evaluations and contribute to professional development plans with a focus on migration skills.
Stakeholder Communication:
•Effectively communicate test progress, results, and other relevant information to project stakeholders, emphasizing the critical role of testing in successful S/4HANA migrations.
• Collaborate with project managers to provide accurate and timely status reports with a particular focus on migration milestones.
Continuous Improvement:
•Identify opportunities for process improvement within the testing lifecycle, particularly regarding S/4HANA migration best practices.
•Implement and share insights into testing methodologies, tools, and industry trends related to S/4HANA migration projects.
Qualifications
•Bachelor’s degree in computer science, Information Technology, or a related field.
•Proven experience as a SAP Test Manager, with a significant focus on S/4HANA migration projects.
•Strong knowledge of SAP applications, modules, configurations, and S/4HANA migration processes.
•Experience with various testing methodologies, tools, and best practices, with an emphasis on S/4HANA migration testing.
•Excellent communication and interpersonal skills.
•Project management certification (e.g., PMP) is a plus.
•SAP certification and S/4HANA certification are highly desirable.
Key Competencies:
•Leadership and Team Management
•Test Planning and Execution, particularly for S/4HANA migrations
•Communication and Collaboration
•Problem-solving and Analytical Skills
•Attention to Detail
•Stakeholder Management
Official account of Jobstore.
Job Description
The successful candidate will be part of the IT Service Management team. This is an individual contributor role.
Key Responsibilities include:
Requirements
Official account of Jobstore.
Job Description
The Data Center Facilities Manager plays a critical role in ensuring the smooth and reliable operation of our data centre infrastructure. You will be responsible for overseeing all aspects of the facility's operation, including power, cooling, fire protection, security, and environmental controls. Other responsibilities include managing data center floor space and security. You will also lead a team of outsourced technicians and contractors, to manage projects, and ensure compliance with all relevant regulations.
Key objectives are to:
•Maximize uptime: Ensure the data centre infrastructure meets the required availability levels and minimizes downtime, preventing outages, service and data loss.
•Maintain system redundancy: Implement and manage redundant systems for critical infrastructure to ensure smooth operation even during maintenance or unexpected events. Ensure maintenance regime is adhered to and any arising gaps remediated in a timely manner.
•Control operational expenses: Manage budgets effectively and find cost-saving opportunities for maintenance, upgrades, and external services
•Plan and strategize data center requirements to meet SIA current and future IT roadmap.
Responsibilities:
Lead and manage:
•A team of outsourced data centre technicians and contractors, providing guidance, training, and performance feedback.
•Projects related to the maintenance, upgrade, and expansion / optimization of the data centre infrastructure.
•Hosting sites are run as per SLA and within limits of key data centre operating parameters for power cooling and environmental settings
•Emergency response plans for diverse scenarios like power outages, fires, or natural disaster
Ensure optimal performance:
•Of critical infrastructure systems, including power distribution, cooling systems, fire suppression systems, and security systems.
•Of the data centre environment, maintaining optimal temperature, humidity, and air quality.
•Of operational efficiency and resource utilization.
Plan and execute:
•Preventive maintenance schedules and corrective actions for identified issues.
•Emergency response procedures in case of power outages, equipment failures, or other disruptions.
•Budgetary allocation and resource management for the data centre facilities.
Maintain compliance:
•With all relevant safety, environmental, and regulatory standards.
•Lead and manage data center audits
•Documentation for all systems and procedures.
Collaborate:
•With IT and other teams to ensure the smooth integration of data centre operations with other critical functions.
•With external vendors and service providers to maintain and upgrade equipment and systems.
Data Cente strategy and migration:
•Responsible for providing Data centre design and construction inputs, sustainability initiatives, and energy efficiency optimization
•Work with IT team for data centres space and power requirements
•Work with and support IT team for any data centre migration as required
•Responsible for writing Datacenter related tenders such as maintenance contract, co-location sourcing etc. and writing management approval papers.
Requirements
•Bachelor’s degree in electrical or mechanical engineering with minimum 5 years relevant industry experience or Diploma in electrical engineering with a minimum of 10 years of experience in datacentre infrastructure and facility management
•Familiar with fire safety rules and regulations associated with operating complex datacenter infrastructure
•Proficient in data centre monitoring and management software
•Familiar with data center fiber and structure cabling would be a added advantage
•Possess Datacenter certification eg. CDCP, CDFOM
•Familiar with TIA-942-B design standards for Datacenter, Uptime Standards and ASHRAE requirements
•Familiar with IT hardware specifications and computer racking requirements for datacenter space and power planning.
•Excellent organizational/administrative skills as well as strong communications & interpersonal skills
•Must be a positive, collaborative, active excellent problem-solver, being customer service oriented and conscientious.
•Willing to work on non-office hour and weekend including public holidays
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Title:
Enterprise Information Management Systems ManagerAs a highly motivated Enterprise Information Management Systems Manager you will lead a dynamic team in orchestrating the seamless flow of information across the organization. In this pivotal role, you will be responsible for designing, implementing, maintaining, and optimizing robust information management and telecommunication systems that underpin critical decision-making processes. The ideal candidate possesses a deep understanding of data governance, integration, and security, and is adept at aligning technological solutions with organizational objectives.
Operations run 24x7 therefore your responsibilities extend beyond traditional boundaries to ensure continuous availability of critical systems and the facilities’ infrastructure while maintaining exceptional appearance and first-class maintenance of facilities to provide outstanding customer service to high-level dignitaries and senior executive stakeholders.
An adept leader, you're no stranger to navigating large-scale projects with finesse. Your expertise in resource management, strategic planning, and process improvement is surpassed only by your commitment to balancing stakeholder expectations with concrete business outcomes. Your eye for compliance and your strategic mindset ensures that each contractual requirement is not just met but exceeded. As a navigator of complexity, you are prepared to architect the integration of project data, optimize resource allocation, and achieve operational excellence across the board.
This role will be located in Chantilly, VA, and will be expected to travel between our facilities in Chantilly and Springfield, VA. This position is expected to be onsite 100%.
What You’ll Do
As Enterprise Information Management Systems Manager, you will:
Support the day-to-day operations and maintenance functions for the facility related infrastructure networks and recommend efficient Tier 1 solutions by performing preventive maintenance, troubleshooting and diagnostic failures and restoring failed operational capabilities within a specified amount of time, ensuring sustainment of mission operations.
Oversee the telecommunications infrastructure for both inside plant (ISP) and outside plant (OSP) including the project management of ISP and OSP projects, design engineering, integration, testing, installation, operations and maintenance of communication distribution system, recapitalization, and upgrade capabilities.
Oversee and provide all necessary experienced labor and supervision to manage, maintain, operate, design, engineer, test, inspect, and repair both the inside and outside plant telecommunication infrastructure.
Oversee and support defensive cyber operations by investigating and helping to resolve findings from the NRO cyber operations groups or ICS program office at each site.
Experience working in 24x7 mission critical environments such as data centers, where continuous availability of facility infrastructure is essential and of the highest priority
Shall update/maintain existing CAD files for all facilities, space planning, and telecommunication drawing and capacities.
Shall provide design engineering, system administration, operations, maintenance, technical support, inspection, test, repair, upgrade, and installation of communication systems at headquarters location.
Support cyber security and architecture and capability improvements as directed by the ICS Program Office.
Develop and maintain an IT plan as part of the Program Management Plan (PMP) that is focused on worldwide MS&O enterprise systems and information management.
Support the facilities, logistics, security, and telecommunications infrastructures by providing the IT and Communication systems design, implementation, cyber security, testing, Operations and Maintenance (O&M), software upgrades and recapitalization of hardware.
Implement enterprise solutions for Enterprise Resource Planning Tool (ERPT) support as needed at site locations.
Responsible for the preparation of documents and coordination for the Authorization and Assessment (A&A) process, currently Intelligence Community Directive 503 (ICD 503).
Familiar with navigating NRO Risk Management Framework (RMF), as part of the A&A responsibilities
Develop a Configuration Management (CM) Plan.
Develop a System Development Plan
Experience with NRO Corporate IT Procurement (CIP) process and system
Ensure qualified personnel are ready and able to perform O&M on the various facilities and communication systems.
Ensure skilled and experienced systems engineers, and database administrators for each system are available and able.
Responsible for collecting and overseeing customer requirements, design and engineering, cyber security, test and integration, and implementation of the system.
Integrate and coordinate with other government and industry partners to implement new enterprise solutions and performed related O&M.
Qualifications:
A bachelor's degree in computer science, information technology, information systems, or a related field is required.
A minimum of 5 years of information and telecommunications management experience managing similar projects of size, scope and complexity through the planning, execution, and monitoring stages, preferably with NRO experience to adequately understand mission needs across the enterprise
Proven experience in leading and managing a team of information and telecommunication management professionals.
Currently holds applicable 8570 certifications and Security+
Experience in hardware integration, software integration, cloud services and formation of telecommunication networks
Ability to enable acceleration of innovation and enhancements at the speed of need and of industry.
Ability to enhance alignment of development and integration with end-user and mission needs.
Proficient in shaping and steering architecture, driving the implementation of cutting-edge technology solutions at the forefront of innovation.
Experience with using and administration of a ticketing, service desk, or tracking tool (such as ServiceNow, Jira Service Desk, etc)
Ability to maximize technical, performance, and operational efficiencies and minimize lifecycle costs.
Ability to maximize services and capabilities, provisioned as a service.
Maximize developer flexibility, control and transparency while minimizing security risks.
Ability to enhance and enable interoperability across the enterprise.
Ability to work in fast paced environment with excellent oral and written communication skills.
Demonstrated experience in managing enterprise-level information systems or telecommunication management platforms.
Strong understanding of data governance principles, policies, and best practices.
Knowledge of vendor evaluation and management processes for information management tools and technologies
Clearance: Active TS/SCI U.S. Security Clearance with CI polygraph.
KBR is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity or expression, age, national origin, veteran status, genetic information, union status and/or beliefs, or any other characteristic protected by federal, state, or local law.
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