Junior Product Support Specialist
Full-time
Fresh/Entry Level
1 day ago
Job Description
Provide day-to-day technical support for customers
Maintain good relationship with customers
Prepare necessary training materials( powerpoint, videos, etc)
Conduct training classes to existing customers...
Job Description
- Provide day-to-day technical support for customers
- Maintain good relationship with customers
- Prepare necessary training materials( powerpoint, videos, etc)
- Conduct training classes to existing customers
- Create training videos about TS Exim softwares
Job Requirement
- Prefer candidate with interior design/3D modeling/architecture/IT and/or related industry knowledge
- Basic knowledge of 3D design software i.e Sketchup/Autocad/3DSMax is an added advantage
- Able to multitask, prioritize, and manage time efficiently
- Able to work independently with minimal supervision
- Able to communicate with clients effectively; either on a personal basis, in a small group, and in a large group.
- Must be willing to travel; locally and/or outstation with own transport, allowances will be provided accordingly.
Job Benefits
- EPF/SOCSO provided (Yes)
- Insurance Medical Card
Established in 2002 in Malaysia, TS Exim Sdn Bhd (“TS Exim”) with the sole idea of Revolutionizing the Malaysian and Singaporean Interior Design Industry.
In an era when setting up a 3D visualization department costs interior design companies tens of thousands of Malaysian Ringgit; limiting this service only to the elite few, TS Exim began distributing alternative 3D visualization software specializing in interior design capable of producing stunning 3D interior design perspectives at a fraction of the cost of other mainstream software.
This allowed home owners, and other property owners to enjoy the benefits of viewing their 3D perspective of their future property beforehand and provide necessary input prior to the actual construction and renovation; reducing “surprises” when they walk into their newly renovated properties significantly.
Fast forward to 2019 and thousands of satisfied clients later, TS Exim is now partnering with Guangdong 3vjia Information Technology Co., Ltd of China to introduce AiHouse, an interior design platform leveraging on Cloud Technology, Artificial Intelligence (“AI”), and Big Data.
With AiHouse, TS Exim aims to provide the market with a slew of new technologies, including; AI-assisted Designing, Cloud Rendering, and Virtual Reality Technology to better assist interior designers to convey their design concept to the home and property owners.
