Total 15 Director/C-Level IT Manager job vacancies in D02 Anson, Tanjong Pagar

Job Description:

Position Overview:As the IT Program Director for ERP Transformation, you will lead the planning, execution, and delivery of large-scale ERP implementation projects, with a focus on SAP or other major ERP systems. You will be responsible for overseeing multiple projects within the program, ensuring alignment with organizational goals, and driving successful outcomes. Leveraging your extensive experience in ERP transformations and program management, you will provide strategic direction, leadership, and governance to ensure the successful delivery of IT initiatives.

Key Responsibilities:

1. Program Leadership: Provide strategic direction and leadership for the ERP transformation program, overseeing all aspects of planning, execution, and delivery. Define program objectives, scope, and success criteria in alignment with organizational goals.
2. Stakeholder Management: Build and maintain strong relationships with key stakeholders, including executive leadership, business unit leaders, project sponsors, and external partners. Communicate program objectives, status, and risks effectively to ensure alignment and support.
3. Project Governance: Establish program governance structures, processes, and controls to ensure effective decision-making, risk management, and accountability. Define roles and responsibilities for project teams and governance bodies.
4. Resource Management: Allocate resources, including project managers, consultants, and technical experts, to support program initiatives. Monitor resource utilization and manage staffing levels to optimize project performance and efficiency.
5. Financial Management: Develop and manage program budgets, forecasts, and financial reporting. Monitor project expenses, variances, and profitability, and take corrective actions as necessary to ensure projects remain within budget constraints.
6. Risk Management: Identify program risks and develop mitigation strategies to address them proactively. Monitor and manage program risks throughout the project lifecycle, escalating issues as necessary to ensure timely resolution and minimize program disruptions.
7. Quality Assurance: Establish quality standards and processes for ERP implementation projects within the program. Conduct regular reviews and assessments to monitor project quality and ensure compliance with organizational standards and best practices.
8. Change Management: Develop and implement change management strategies to support the adoption of ERP solutions by end-users and stakeholders. Ensure effective communication, training, and support mechanisms are in place to facilitate smooth transitions and minimize resistance to change.
9. Vendor Management: Manage relationships with ERP vendors, implementation partners, and third-party vendors, ensuring deliverables meet quality standards and contractual obligations. Negotiate contracts, statements of work, and service level agreements as needed.
10. Continuous Improvement: Drive continuous improvement initiatives to enhance program management processes, methodologies, and tools. Capture lessons learned from completed projects and apply them to future engagements to improve efficiency and effectiveness.

Qualifications:

• Bachelor’s degree in Information Technology, Business Administration, or related field. Master’s degree or relevant certifications (e.g., PMP, PgMP) preferred.
• Minimum of 10-15 years of experience in program management, with a focus on large-scale ERP transformations, preferably with SAP or other major ERP systems.
• Strong understanding of ERP implementation methodologies, including waterfall and Agile approaches. Experience with SAP Activate or other ERP implementation frameworks is highly desirable.
• Excellent leadership, communication, and interpersonal skills, with the ability to influence and inspire cross-functional teams and stakeholders.
• Proven ability to manage multiple projects and priorities in a complex, matrixed organization, while maintaining attention to detail and quality.
• Experience with change management, risk management, and vendor management in the context of large-scale IT programs.

Location: Singapore

Position Overview:

We are seeking an accomplished IT Program Director with a strong background in SAP ERP transformation to lead our organization's efforts in modernizing and optimizing our SAP landscape. The IT Program Director will be responsible for orchestrating the end-to-end transformation process, ensuring alignment with business goals, and driving value realization. The ideal candidate will possess extensive experience in SAP program management, change management, and strategic planning.

Key Responsibilities:

1. Strategic Planning and Roadmap Development:Develop a holistic SAP ERP transformation strategy and roadmap, encompassing technology upgrades, process optimizations, and organizational change management.
   Collaborate with executive leadership and key stakeholders to define clear objectives, milestones, and success criteria for the SAP transformation initiative.
   Identify opportunities to leverage emerging SAP technologies and innovations to drive business growth and competitiveness.
   
2. Program Governance and Management:Establish robust governance frameworks, project management methodologies, and reporting mechanisms to ensure effective oversight and control of the SAP transformation program.
   Lead cross-functional teams and external partners/vendors in the planning, execution, and delivery of SAP projects, ensuring adherence to timelines, budgets, and quality standards.
   Monitor program progress, risks, and issues, proactively identifying and addressing roadblocks to keep the transformation initiative on track.
   
3. Change Management and Stakeholder Engagement:Develop and implement comprehensive change management strategies to facilitate user adoption and organizational readiness for SAP transformation initiatives.
   Engage with business stakeholders at all levels to communicate the vision, benefits, and impacts of SAP transformation, fostering buy-in and support throughout the organization.
   Provide leadership and guidance to change management teams, ensuring alignment with SAP project objectives and milestones.
   
4. SAP Solution Architecture and Innovation:Collaborate with enterprise architects and SAP solution architects to design scalable, future-proof SAP solutions that align with business requirements and industry best practices.
   Drive innovation within the SAP landscape by evaluating and implementing new SAP technologies, functionalities, and modules to enhance business processes and drive efficiencies.
   Ensure integration and alignment of SAP solutions with other enterprise systems and initiatives, promoting a cohesive and interconnected IT ecosystem.
   
5. Quality Assurance and Continuous Improvement:Establish robust quality assurance processes and methodologies to monitor and evaluate the effectiveness of SAP transformation initiatives.
   Conduct regular reviews and assessments of SAP project deliverables, identifying areas for improvement and implementing corrective actions as needed.
   Foster a culture of continuous improvement and innovation within the SAP team, encouraging knowledge sharing, skills development, and best practice adoption.
   

Qualifications:

• Bachelor's degree in Computer Science, Information Technology, Business Administration, or related field. Advanced degree preferred.
• 10+ years of experience in IT program management, with a focus on SAP ERP transformation projects.
• Proven track record of successfully leading large-scale SAP transformation initiatives, including full lifecycle implementations, upgrades, and optimizations.
• Deep understanding of SAP technologies, modules, and solutions, with specific expertise in SAP S/4HANA, SAP Fiori, SAP Cloud Platform, and SAP integration technologies.
• Strong leadership and interpersonal skills, with the ability to influence and collaborate effectively with stakeholders at all levels of the organization.
• Excellent communication skills, including the ability to articulate complex technical concepts to non-technical audiences and build consensus around SAP transformation strategies and initiatives.
• PMP, PgMP, or equivalent project/program management certification preferred.

Job Responsibilities:

• Prepare and analyze financial reports, budgets, and forecasts.
• Coordinate the preparation of regulatory reporting.
• Identify and assess financial risks and opportunities.
• Lead the budgeting and forecasting process.
• Manage cash flow and liquidity to meet the organization's needs.
• Understand and assist the CFO in structuring offshore entities.
• Ensure compliance with accounting principles, regulations, and standards.
• Manage and mentor a team of finance professionals.
• Foster a culture of continuous improvement and high performance.

Job Requirements:

• Bachelor's degree in Finance, Accounting, (MBA,CFA,CPA) or equivalent.
• With 5 - 10 years of working experience in a managerial or leadership position or relevant field.
• Strong financial modeling and analytical skills.
• Proficiency in financial software and ERP systems.
• Excellent communication skill.

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format to us or please click on “Apply Now”. We regret only shortlisted candidates will be notified.

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EA License No: 19C9950

EA Personnel: Khor Khang Qin

EA Personnel Reg No: R22109669

Responsibilities:

• Drive and execute the strategic planning process and align goals and outcomes through strategy planning sessions, trend and impact analysis, to guide the annual multi-year workplans and budgets.
• Undertake research to identify relevant global and regional trends, applying futures-thinking and systems view to current and emerging challenges to continually sharpen and update the Company’s Impact Strategy to remain relevant.
• Engage, negotiate, and liaise with stakeholders within the wider ecosystem on the development and implementation of strategic and impact initiatives, including presentations and materials.
• Support Board and management decision making as a bridge between the Management team, internal stakeholders, and colleagues, and to drive the agenda for Board and Management meetings.
• Oversee the ongoing development of the Foundation’s impact and outcomes measurement, management, and impact narratives with the Programmes teams, including the management of external consultants and application of relevant frameworks, approaches and tools e.g. Theory-of-Change, logic model and indicators, with reference to UN Sustainable Development Goals, etc.
• Frame the logic flow and use of data, technology, and visualisations, for reporting and analysis of impact and outcomes data, and work with internal technology team and external vendors to implement the data and tech process.
• The Role includes but not limited to the above and will undertake any other duties as assigned by the Reporting Supervisor.

Requirements:

• Degree holder from a recognised institution.
• Minimum 5 years working experience in any relevant discipline.
• Relevant skills and experience in strategic planning and policy development, impact management, consultancy; possess excellent project management skills with good attention to detail balanced with timely execution.
• Highly motivated, proactive, agile individuals who are adaptable to working in a dynamic environment, proven ability to present and communicate clearly to senior management.
• Effective inter-personal and relationship skills, proven ability to manage multiple priorities and able to work with and across cross-functional stakeholders.
• Proficiency in Microsoft 365 apps (PowerPoint, Excel, OneDrive, To Do etc.), Salesforce, and exposure to open-source visual software.
• Relevant experience or interest with the philanthropy sector, corporate social responsibility, community and social development is favoured.

Interested applicants please send your resume to ariella.peh@manpowergroup.com.sg. Alternatively, you may drop me a whatsapp at wa.me/6598379297

Ariella Peh (02C3423 | R22107285)

KEY HIGHLIGHTS:

• In charge of Retail business for Singapore & Malaysia.

• Drive sales performance and lead frontline team.

• Company Culture: Friendly

We are a European Confectionery Company and is looking for a high calibre to join our team. The incumbent will play an important role in building a small team to sustain growth in the Southeast Asia region. The ideal candidate must be a passionate individual with solid experience in sales with management experience within the hospitality or retail industry. You will possess a sales-driven aptitude and passion for achieving business targets with retail operations management skills. A professional with result-oriented attitude, strategic mindset and problem-solving skills in experience retail business. The sales and management ability to embody our culture are required to be successful in this role.

RESPONSIBILITIES

SALES AND BUSIENSS DEVELOPMENT ACCOUNTABILITY

￭ In charge of sales performance and budget with full P&L responsibility of the channel.

￭ Develop and implement retail strategies, define objectives and action plans to achieve sales targets.

￭ Analyze consumer trends and channels to identify and maximize market opportunities. Provide market insights and recommendations to management to elevate business performance in the region.

￭ Explore new business opportunities and develop business cases for expansion plans to strengthen retail proximity.

￭ Collaborate with the Finance department to develop and manage the operational budget, ensuring efficient allocation of resources and cost control measures are in place to meet financial targets.

￭ Provide sales analysis, reports and propose relevant business plans for management review.

RETAIL OPERATIONS AND CROSS-FUNCTION COLLABORATION

￭ Develop and implement strategies to enhance the overall customer experience, including visual merchandising, store layout, customer service standards, loyalty programs and compliance to ensure company's standards and KPIs are achieved.

￭ Monitor retail performance and launch focused action plans with clearly articulated objectives to improve results.

￭ Regular review workflow and processes to optimize efficiency and drive for operational excellence.

￭ Provide insights and recommendations on product offerings, pricing, and promotions to drive sales and maintain a competitive edge.

￭ Collaborate with Marketing team by providing market insights so to define the most relevant promotional activities to accelerate sales performance and customer experience.

￭ Work with Demand Planner and Supply Chain team to perform effective stock control to maximize sales performance. Oversee sales & inventory analysis, operating cost, develop sales and performance reports for management review and to take appropriate actions.

￭ Work with HR Department to review and fine-tune sales incentive program on regular basis so to drive staff & sales performance and efficiency.

￭ Foster effective communication and collaboration with cross-functional teams such as Marketing, Supply Chain, Finance and IT to ensure alignment and coordination of activities including but not limited to new shop opening and renovation projects.

PEOPLE MANAGEMENT AND TEAM DEVELOPMENT

￭ Lead and coach retail team. Supervise a team of shop management and develop the team by providing guidance & support through timely feedback. Foster a positive and inclusive work culture and environment.

￭ Monitor and analyze the objectives setting to evaluate the performance of shops and identify areas for improvement. Develop action plans to address any performance gaps and drive continuous improvement.

￭ Work with Training Manager to define training needs and develop talents with necessary skills so to drive excellence in customer service & sales performance.

￭ Collaborate with HR department on team development, strength talent pipeline and people development to solidify the team structure and capability.

REQUIREMENTS

• Degree in Business Studies, Fashion, Finance or related discipline.

• Minimum 7 years’ relevant experience in retail industry, preferably from luxury F&B retail / fashion brands / cosmetics.

• Strong financial acumen, track record in managing a retail organization.

• Strong leadership skills with exceptional presentation and communication skills.

• Strong analytical, business acumen and interpersonal skills.

• Shop visit and business travel is required.

• Develop programme ideas that pushes new boundaries to address the future of learning.
• Develop and grow institutional knowledge and understanding in Education.
• Develop and advise on strategies, frameworks, initiatives, and road maps related to Education aligned with the company's charter and goals, while contribute to the continued development of the team’s strategic vision, in close partnership with the team leadership.
• Develop a pipeline of programmes that contribute to company's strategy for Education, aligned to the foundation’s charter and goals by:
• Identifying opportunities and gaps in the Education landscape.
• Co-creating solutions and co-designing programmes with partners such as Global organisations (e.g. UNESCO, UNICEF), Governments, Education Institutions and Civil Society Organisations to capture opportunities and meet said gaps, while complementing existing efforts.
• Managing the grants through close collaboration with partners to ensure funded programmes are on track, and achieve their intended impact through monitoring and evaluation.

Requirement

• Relevant experience working in education, education technology, artificial intelligence (AI) and data science is essential. Work in International or Philanthropic Organisations is useful, but not essential.
• Experience in the learning science of social-emotional functioning and learning is useful.
• Ability to use modern methods from neuroscience, artificial intelligence (AI) and data science to influence better learning outcomes.
• Ability to understand cognition for pedagogy and andragogy will be useful.
• Curate learning systems using artificial intelligence/ machine learning as a vehicle to address opportunities, identify gaps and seek solutions for learning across all ages.
• Extensive knowledge of education landscapes, policies, pedagogies, and practices, both regionally and globally. Preferably with direct experience in designing, implementing, and integrating education innovations (eg Web 3, GPT-4 etc) for scale.

Interested applicants please send your resume to ariella.peh@manpowergroup.com.sg. Alternatively, you may drop me a whatsapp at wa.me/6598379297

Ariella Peh (02C3423 | R22107285)

KEY HIGHLIGHTS:

• In charge of Retail business for Singapore & Malaysia.

• Drive sales performance and lead frontline team.

• Company Culture: Friendly

We are a European Confectionery Company and is looking for a high calibre to join our team. The incumbent will play an important role in building a small team to sustain growth in the Southeast Asia region. The ideal candidate must be a passionate individual with solid experience in sales with management experience within the hospitality or retail industry. You will possess a sales-driven aptitude and passion for achieving business targets with retail operations management skills. A professional with result-oriented attitude, strategic mindset and problem-solving skills in experience retail business. The sales and management ability to embody our culture are required to be successful in this role.

RESPONSIBILITIES

SALES AND BUSIENSS DEVELOPMENT ACCOUNTABILITY

￭ In charge of sales performance and budget with full P&L responsibility of the channel.

￭ Develop and implement retail strategies, define objectives and action plans to achieve sales targets.

￭ Analyze consumer trends and channels to identify and maximize market opportunities. Provide market insights and recommendations to management to elevate business performance in the region.

￭ Explore new business opportunities and develop business cases for expansion plans to strengthen retail proximity.

￭ Collaborate with the Finance department to develop and manage the operational budget, ensuring efficient allocation of resources and cost control measures are in place to meet financial targets.

￭ Provide sales analysis, reports and propose relevant business plans for management review.

RETAIL OPERATIONS AND CROSS-FUNCTION COLLABORATION

￭ Develop and implement strategies to enhance the overall customer experience, including visual merchandising, store layout, customer service standards, loyalty programs and compliance to ensure company's standards and KPIs are achieved.

￭ Monitor retail performance and launch focused action plans with clearly articulated objectives to improve results.

￭ Regular review workflow and processes to optimize efficiency and drive for operational excellence.

￭ Provide insights and recommendations on product offerings, pricing, and promotions to drive sales and maintain a competitive edge.

￭ Collaborate with Marketing team by providing market insights so to define the most relevant promotional activities to accelerate sales performance and customer experience.

￭ Work with Demand Planner and Supply Chain team to perform effective stock control to maximize sales performance. Oversee sales & inventory analysis, operating cost, develop sales and performance reports for management review and to take appropriate actions.

￭ Work with HR Department to review and fine-tune sales incentive program on regular basis so to drive staff & sales performance and efficiency.

￭ Foster effective communication and collaboration with cross-functional teams such as Marketing, Supply Chain, Finance and IT to ensure alignment and coordination of activities including but not limited to new shop opening and renovation projects.

PEOPLE MANAGEMENT AND TEAM DEVELOPMENT

￭ Lead and coach retail team. Supervise a team of shop management and develop the team by providing guidance & support through timely feedback. Foster a positive and inclusive work culture and environment.

￭ Monitor and analyze the objectives setting to evaluate the performance of shops and identify areas for improvement. Develop action plans to address any performance gaps and drive continuous improvement.

￭ Work with Training Manager to define training needs and develop talents with necessary skills so to drive excellence in customer service & sales performance.

￭ Collaborate with HR department on team development, strength talent pipeline and people development to solidify the team structure and capability.

REQUIREMENTS

• Degree in Business Studies, Fashion, Finance or related discipline.

• Minimum 7 years’ relevant experience in retail industry, preferably from luxury F&B retail / fashion brands / cosmetics.

• Strong financial acumen, track record in managing a retail organization.

• Strong leadership skills with exceptional presentation and communication skills.

• Strong analytical, business acumen and interpersonal skills.

• Shop visit and business travel is required.

KEY HIGHLIGHTS:

• In charge of Retail business for Singapore & Malaysia.

• Drive sales performance and lead frontline team.

• Company Culture: Friendly

We are a European Confectionery Company and is looking for a high calibre to join our team. The incumbent will play an important role in building a small team to sustain growth in the Southeast Asia region. The ideal candidate must be a passionate individual with solid experience in sales with management experience within the hospitality or retail industry. You will possess a sales-driven aptitude and passion for achieving business targets with retail operations management skills. A professional with result-oriented attitude, strategic mindset and problem-solving skills in experience retail business. The sales and management ability to embody our culture are required to be successful in this role.

RESPONSIBILITIES

SALES AND BUSIENSS DEVELOPMENT ACCOUNTABILITY

￭ In charge of sales performance and budget with full P&L responsibility of the channel.

￭ Develop and implement retail strategies, define objectives and action plans to achieve sales targets.

￭ Analyze consumer trends and channels to identify and maximize market opportunities. Provide market insights and recommendations to management to elevate business performance in the region.

￭ Explore new business opportunities and develop business cases for expansion plans to strengthen retail proximity.

￭ Collaborate with the Finance department to develop and manage the operational budget, ensuring efficient allocation of resources and cost control measures are in place to meet financial targets.

￭ Provide sales analysis, reports and propose relevant business plans for management review.

RETAIL OPERATIONS AND CROSS-FUNCTION COLLABORATION

￭ Develop and implement strategies to enhance the overall customer experience, including visual merchandising, store layout, customer service standards, loyalty programs and compliance to ensure company's standards and KPIs are achieved.

￭ Monitor retail performance and launch focused action plans with clearly articulated objectives to improve results.

￭ Regular review workflow and processes to optimize efficiency and drive for operational excellence.

￭ Provide insights and recommendations on product offerings, pricing, and promotions to drive sales and maintain a competitive edge.

￭ Collaborate with Marketing team by providing market insights so to define the most relevant promotional activities to accelerate sales performance and customer experience.

￭ Work with Demand Planner and Supply Chain team to perform effective stock control to maximize sales performance. Oversee sales & inventory analysis, operating cost, develop sales and performance reports for management review and to take appropriate actions.

￭ Work with HR Department to review and fine-tune sales incentive program on regular basis so to drive staff & sales performance and efficiency.

￭ Foster effective communication and collaboration with cross-functional teams such as Marketing, Supply Chain, Finance and IT to ensure alignment and coordination of activities including but not limited to new shop opening and renovation projects.

PEOPLE MANAGEMENT AND TEAM DEVELOPMENT

￭ Lead and coach retail team. Supervise a team of shop management and develop the team by providing guidance & support through timely feedback. Foster a positive and inclusive work culture and environment.

￭ Monitor and analyze the objectives setting to evaluate the performance of shops and identify areas for improvement. Develop action plans to address any performance gaps and drive continuous improvement.

￭ Work with Training Manager to define training needs and develop talents with necessary skills so to drive excellence in customer service & sales performance.

￭ Collaborate with HR department on team development, strength talent pipeline and people development to solidify the team structure and capability.

REQUIREMENTS

• Degree in Business Studies, Fashion, Finance or related discipline.

• Minimum 7 years’ relevant experience in retail industry, preferably from luxury F&B retail / fashion brands / cosmetics.

• Strong financial acumen, track record in managing a retail organization.

• Strong leadership skills with exceptional presentation and communication skills.

• Strong analytical, business acumen and interpersonal skills.

• Shop visit and business travel is required.

Responsibilities:

• Managing private cloud system as a project manager, which includes system requirement definition, cost estimation, trouble shooting, vendors/ resources/ schedules control, and reporting to various stakeholders.
• Coordinating internal stakholders and vendors to maintain stable system operation.
• Review document / deliverables submit from vendors.
• Propose enhancement projects and new product for the company to improve the infrastructure’s stability and efficiency.
• Strictly Comply with policy and procedures including in-house System Development Rules.
• May require managing projects related to application software.

Requirements:

• Bachelor’s degree in Computer Science, Engineering or related technical field, or equivalent practical experience.
• At least 5 year experience in the IT infrastructure/ hardware field including 2 year experience in project management. It is preferable to have experience in the Banking industry.
• Experienced in virtualization software such as VMWare is must
• Knowledge and experience in operational product such as vROps, JP1, Solarwinds, Arcserve, Splunk.
• Coordination skills to handle various parties, such as both local and international clients, vendors, and stakeholders.
• Experienced network administration.
• Proficient stakeholders management

(NOTE: Candidates who are available at short notice will be prioritised.)

Our client is a Professional Body which is seeking a dedicated HR Manager to lead the human resources department and to contribute positively to the organisation's mission.

The HR Manager will play a pivotal role in shaping the company's culture, provide strategic HR guidance to senior management and oversee the full spectrum of HR services and operations. Appropriately qualified candidates can be hired at an Assistant Director job grade.

Key Responsibilities

• Work closely with senior management to identify and address HR needs and implement effective hiring and retention strategies.
• Lead the annual performance appraisal exercise and provide guidance and support to managers in performance evaluation and improvement process.
• Recommend and manage compensation and benefits programs that reflect sound market practices and prepare/oversee payroll and other HR administration functions.
• Develop and implement HR strategies and policies that comply with employment laws and align to organisational values and goals.
• Handle employee relations, including conflict resolution and employee grievances matters.
• Implement employee engagement and welfare activities to foster a positive and inclusive working culture.

Key Requirements

• Bachelor’s degree in Human Resources, Business Administration or equivalent.
• Minimum of 5 years or more experience in a HR generalist role, with supervisory experience.
• Strong knowledge of HR best practices and employment laws.
• Good interpersonal, communication and empathy skills.
• Detailed-oriented, analytically inclined and possess good problem solving skills.
• Adaptable and resilient.
• Ability to start work within short notice will be an added advantage.

KEY HIGHLIGHTS:

• In charge of Retail business for Singapore & Malaysia.

• Drive sales performance and lead frontline team.

• Company Culture: Friendly

We are a European Confectionery Company and is looking for a high calibre to join our team. The incumbent will play an important role in building a small team to sustain growth in the Southeast Asia region. The ideal candidate must be a passionate individual with solid experience in sales with management experience within the hospitality or retail industry. You will possess a sales-driven aptitude and passion for achieving business targets with retail operations management skills. A professional with result-oriented attitude, strategic mindset and problem-solving skills in experience retail business. The sales and management ability to embody our culture are required to be successful in this role.

RESPONSIBILITIES

SALES AND BUSIENSS DEVELOPMENT ACCOUNTABILITY

￭ In charge of sales performance and budget with full P&L responsibility of the channel.

￭ Develop and implement retail strategies, define objectives and action plans to achieve sales targets.

￭ Analyze consumer trends and channels to identify and maximize market opportunities. Provide market insights and recommendations to management to elevate business performance in the region.

￭ Explore new business opportunities and develop business cases for expansion plans to strengthen retail proximity.

￭ Collaborate with the Finance department to develop and manage the operational budget, ensuring efficient allocation of resources and cost control measures are in place to meet financial targets.

￭ Provide sales analysis, reports and propose relevant business plans for management review.

RETAIL OPERATIONS AND CROSS-FUNCTION COLLABORATION

￭ Develop and implement strategies to enhance the overall customer experience, including visual merchandising, store layout, customer service standards, loyalty programs and compliance to ensure company's standards and KPIs are achieved.

￭ Monitor retail performance and launch focused action plans with clearly articulated objectives to improve results.

￭ Regular review workflow and processes to optimize efficiency and drive for operational excellence.

￭ Provide insights and recommendations on product offerings, pricing, and promotions to drive sales and maintain a competitive edge.

￭ Collaborate with Marketing team by providing market insights so to define the most relevant promotional activities to accelerate sales performance and customer experience.

￭ Work with Demand Planner and Supply Chain team to perform effective stock control to maximize sales performance. Oversee sales & inventory analysis, operating cost, develop sales and performance reports for management review and to take appropriate actions.

￭ Work with HR Department to review and fine-tune sales incentive program on regular basis so to drive staff & sales performance and efficiency.

￭ Foster effective communication and collaboration with cross-functional teams such as Marketing, Supply Chain, Finance and IT to ensure alignment and coordination of activities including but not limited to new shop opening and renovation projects.

PEOPLE MANAGEMENT AND TEAM DEVELOPMENT

￭ Lead and coach retail team. Supervise a team of shop management and develop the team by providing guidance & support through timely feedback. Foster a positive and inclusive work culture and environment.

￭ Monitor and analyze the objectives setting to evaluate the performance of shops and identify areas for improvement. Develop action plans to address any performance gaps and drive continuous improvement.

￭ Work with Training Manager to define training needs and develop talents with necessary skills so to drive excellence in customer service & sales performance.

￭ Collaborate with HR department on team development, strength talent pipeline and people development to solidify the team structure and capability.

REQUIREMENTS

• Degree in Business Studies, Fashion, Finance or related discipline.

• Minimum 7 years’ relevant experience in retail industry, preferably from luxury F&B retail / fashion brands / cosmetics.

• Strong financial acumen, track record in managing a retail organization.

• Strong leadership skills with exceptional presentation and communication skills.

• Strong analytical, business acumen and interpersonal skills.

• Shop visit and business travel is required.

KEY HIGHLIGHTS:

• In charge of Retail business for Singapore & Malaysia.

• Drive sales performance and lead frontline team.

• Company Culture: Friendly.

We are a European Confectionery Company and is looking for a high calibre to join our team. The incumbent will play an important role in building a small team to sustain growth in the Southeast Asia region. The ideal candidate must be a passionate individual with solid experience in sales with management experience within the hospitality or retail industry. You will possess a sales-driven aptitude and passion for achieving business targets with retail operations management skills. A professional with result-oriented attitude, strategic mindset and problem-solving skills in experience retail business. The sales and management ability to embody our culture are required to be successful in this role.

RESPONSIBILITIES

SALES AND BUSIENSS DEVELOPMENT ACCOUNTABILITY

￭ In charge of sales performance and budget with full P&L responsibility of the channel.

￭ Develop and implement retail strategies, define objectives and action plans to achieve sales targets.

￭ Analyze consumer trends and channels to identify and maximize market opportunities. Provide market insights and recommendations to management to elevate business performance in the region.

￭ Explore new business opportunities and develop business cases for expansion plans to strengthen retail proximity.

￭ Collaborate with the Finance department to develop and manage the operational budget, ensuring efficient allocation of resources and cost control measures are in place to meet financial targets.

￭ Provide sales analysis, reports and propose relevant business plans for management review.

RETAIL OPERATIONS AND CROSS-FUNCTION COLLABORATION

￭ Develop and implement strategies to enhance the overall customer experience, including visual merchandising, store layout, customer service standards, loyalty programs and compliance to ensure company's standards and KPIs are achieved.

￭ Monitor retail performance and launch focused action plans with clearly articulated objectives to improve results.

￭ Regular review workflow and processes to optimize efficiency and drive for operational excellence.

￭ Provide insights and recommendations on product offerings, pricing, and promotions to drive sales and maintain a competitive edge.

￭ Collaborate with Marketing team by providing market insights so to define the most relevant promotional activities to accelerate sales performance and customer experience.

￭ Work with Demand Planner and Supply Chain team to perform effective stock control to maximize sales performance. Oversee sales & inventory analysis, operating cost, develop sales and performance reports for management review and to take appropriate actions.

￭ Work with HR Department to review and fine-tune sales incentive program on regular basis so to drive staff & sales performance and efficiency.

￭ Foster effective communication and collaboration with cross-functional teams such as Marketing, Supply Chain, Finance and IT to ensure alignment and coordination of activities including but not limited to new shop opening and renovation projects.

PEOPLE MANAGEMENT AND TEAM DEVELOPMENT

￭ Lead and coach retail team. Supervise a team of shop management and develop the team by providing guidance & support through timely feedback. Foster a positive and inclusive work culture and environment.

￭ Monitor and analyze the objectives setting to evaluate the performance of shops and identify areas for improvement. Develop action plans to address any performance gaps and drive continuous improvement.

￭ Work with Training Manager to define training needs and develop talents with necessary skills so to drive excellence in customer service & sales performance.

￭ Collaborate with HR department on team development, strength talent pipeline and people development to solidify the team structure and capability.

REQUIREMENTS

• Degree in Business Studies, Fashion, Finance or related discipline.

• Minimum 7 years’ relevant experience in retail industry, preferably from luxury F&B retail / fashion brands / cosmetics.

• Strong financial acumen, track record in managing a retail organization.

• Strong leadership skills with exceptional presentation and communication skills.

• Strong analytical, business acumen and interpersonal skills.

• Proficient Mandarin and English is essential for handling English & chinese speaking people.

• Shop visit and business travel is required.

JOB SUMMARY:

Responsible for all the hotel’s food and beverage business activities such as sales, customer services, promotions, etc ensuring that the budgets (i.e. the revenue and profit) and customer satisfaction are met, the latter via high quality and consistent food standards and services.

RESPONSIBILITIES:

• To prepare the hotel’s annual F&B budget and submit to management and secure its approval. The annual budget should include manpower requirement, capital, operating expenses, etc. On budget’s approval, the incumbent rolls out the plan and sets monthly targets for the respective outlet managers.
• To plan and direct the F&B outlet’s activities in the hotel and ensure that each outlet’s activities are supportive of the others and in agreement with the hotel’s F&B plan.
• To develop, in conjunction with outlet managers, a range of F&B products and services that promotes the respective outlets’ strengths and appeals with their clientele.
• To closely monitor the performance of each outlet and assist and guide the outlet managers to achieve the set financial targets. In conjunction with the outlet manager, the incumbent strategies and implements appropriate actions to bring the outlet’s results to the budgeted numbers.
• To monitor the expenditures of all outlets and assist the outlet managers in the management of cost.
• To direct all the daily F&B activities of the hotel focusing on manpower issues (such as recruitment, selection and retention of F&B staff, performance reviews, etc), service quality and food standards.
• To ensure that all staff are properly trained for the tasks they are performing, in particular the departmental SOP training for the junior ranks. Training is to ensure that the staff are able to deliver high standard of customer services and those with higher potential should be identified for development purposes thereby providing the career enhancement for better and more capable staff.
• To conduct performance review of department staff and provide honest feedback on their respective performance, the aim being to guide and improve performance where there is shortfall in performance and reinforce and performance if performance has reached an acceptable level of competency.
• To ensure that all outlets maintain high quality and consistently high food and service standards which meet the hotel guests’ expectations thereby promoting good patronage and repeat business from the hotel’s clients.
• Perform any other duties as assigned by management.

JOB REQUIREMENTS:

• Excellent knowledge of F&B business particularly in a hospitality setup.
• Management and leadership experience in team or group environment in hospitality industry
• High level of interpersonal and communications skills.

• Singapore-based, permanent headcount
• Tech/consumer / software firm
• Candidate must have corporate sustainability and/or sustainability consulting and reporting experience

Responsibilities would include:

• Conduct and review ESG materiality assessment and derive ESG/sustainability framework from such assessment
• Establish ESG performance management framework, tools, systems and process and embed and drive these with the organization
• Design, develop and operate ESG data collection processes as required for the ESG performance management system
• Periodically report on ESG program and absolute and relative ESG performance – both internally and externally

Profile of ideal candidate:

• Minimum of 5 years’ relevant experience in Corporate Sustainability and/or Sustainability Consulting and reporting
• Working knowledge of voluntary sustainability programs specific to energy, environment, and emissions (e.g. CDP, GRI, The Greenhouse Gas Protocol, SASB, SBTs, TCFD, etc.)
• Candidates from IT/Tech industry with relevant experience will be a plus
• Project management and process improvement experience
• Excellent organization skills and proficiency in Excel and PowerPoint; experience with data systems configuration will be a plus

If you are keen to have a preliminary chat, please send me your CV directly to jemelee.triveles@connect-ebc.com / cherrie@ethosbc.com quoting reference number CL/BH-18472.

Data collected is strictly used for recruitment purposes only and will be treated with strictest confidence. Your profile will also only be sent out after seeking your consent.

Due to the high volume of applications received during this period, we seek your understanding that we will only be contacting shortlisted candidates.

EA Personnel R1548449
BeathChapman Pte Ltd
Licence No 16S8112

An established bank is looking for a Senior Manager/Director, Wholesale Operations Controls person to join the team.

This is an exciting regional role with excellent exposure where you will manage the governance of operational processes for the bank. You will lead the team to provide any support for the operations teams, conduct sampling checks with the overseas branches ensuring that operations are in line with the bank’s standards and policies. Proactively identify any operational risks and making recommendations to any changes.

The ideal candidate comes with at least 10-15 years of experience in banking operations (covering wholesale banking products). Candidates with strong risk/controls/governance background or has worked on projects driving process standardisation will be highly considered for the role. Strong communication skills and stakeholder management skills are pre-requisites as you will be required to work with business stakeholders regularly.

If you are keen, please send your updated CV to Rachel.ljy@ethosbc.com or apply to the link. Thank you.

Reg No. R1987809
BeathChapman Pte Ltd
Licence No. 16S8112