Job Title: Quality Analyst
Reports To: Associate Director
Position Summary:
The Quality Analyst plays a vital role in supporting AbbVie Patient Services - Data & Analytics team. The Quality Analyst will conduct detailed testing using SQL and Excel skills, answer business questions, and provide actionable insights related to the operational success across AbbVie Patient Support Services. In addition, the analyst will work collaboratively across all program teams to gather testing requirements. The analyst will create and maintain quality control processes on the teams as needed.
The information contained herein is intended to be an accurate reflection of the duties and responsibilities of the individuals assigned to this position. They are not intended to be an exhaustive list of the skills and abilities required to do the job. IQVIA reserves the right to revise the job or to require that other or different tasks be performed as assigned.
Primary Responsibilities:
- Leverage skills in Excel and SQL to yield trends, conclusions, and actionable recommendations from data.
- Assess reporting results through data investigation, analysis, and evaluation.
- Identify and interpret trends and patterns in datasets to help QA.
- Create and deliver QA reports for not only coding errors and issues, but also make suggestions on data representation.
- Gather and interpret relevant data and information relevant to the development and QA processes.
- Ability to determine the interrelationships between solutions and requirements.
- Highly Organized, thereby efficiently handling multiple data jobs/sets.
- Ability to think analytically and should be a problem solver.
- Ability to make effective decisions under pressure.
Qualifications
- Bachelor’s degree preferred.
- Strong Excel skills (Pivot tables, vlookups, etc.)
- 1+ years’ current & continuous experience with Microsoft SQL Server
- Strong Written and Communications Skills
- Must be able to manage multiple tasks and have excellent organizational skills.
- Ability to examine business environment and develop/execute in response to program opportunities.
- Ability to lead and drive for results in cross-functional teams. Strong planning and prioritization skills.
- Initiative and vision: develop strategy and deliver results.
- Drive and enthusiasm.
- Exceptional interpersonal skills and the ability to build and inspire support for initiatives.
- Salesforce platform experience preferred.
IQVIA is a leading global provider of advanced analytics, technology solutions and clinical research services to the life sciences industry. We believe in pushing the boundaries of human science and data science to make the biggest impact possible – to help our customers create a healthier world. Learn more at https://jobs.iqvia.com
We are committed to providing equal employment opportunities for all, including veterans and candidates with disabilities. https://jobs.iqvia.com/eoe
IQVIA’s ability to operate and provide certain services to customers and partners necessitates IQVIA and its employees meet specific requirements regarding COVID-19 vaccination status. https://jobs.iqvia.com/covid-19-vaccine-status
The potential base pay range for this role is $53,000-$57,000 annually. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.
