Total 20 Health Care Provider.html job vacancies in Human Resources category in D05 Clementi New Town, Hong Leong Garden, Pasir Panjang

Manager, NUHS HR CoE Manpower Planning & Analytics (1 year contract)

Overview

The successful candidate will join Manpower Planning and Analytics Team in NUHS HR COE Division. He/She will leverage on HR automated system/process to develop effective HR programmes and processes to meet the objectives of the organization.

This role includes planning for National University Health System (NUHS) intermediate to long-term manpower needs planning to support development/expansion plans.

Job Responsibilities

You will be responsible for the following:

Projects:

• Work with Strategic Workforce Planning (SWP) committee to analyse and develop manpower planning solution to support new development/expansion Infrastructure plans at Tengah/New Poly/NUH/AH/Community
• Work on manpower needs projections between 2024 and 2037 to support expansion plans, weaving into consideration and analysis of Nesting (manpower surge ~two years before a campus opens) and where to deploy nesting headcounts, including planning to cater for workspaces
• Collaborate with various stakeholders from all Institutions/Business Units, including engaging with MOH, to establish baseline staffing norms for all Job Groups in NUHS Healthcare cluster
• Ascertain and reinstate the foundational manpower needs for all job group as the budget planning guidance in addition to existing manpower budget-actual forecasting process
• Support MOH lead – Medical Workforce Transformation in establishing productivity measure matrix using WAU (Weighted Average Unit) model and evaluate/mapping of medical activities to improve/streamline processes
• Establish and mange detailed plans, scope milestones and deliverables
• Assess and manage project risks and mitigation plans, call out necessary escalation whenever needed
• Conduct business requirement analysis and identify key business challenges and solutions
• Establish performance indicators, measure and achievement of desired business outcomes, identify improvement opportunities to achieve the desired outcomes
• Track, prepare and communicate regular project progress timely to project sponsor and stakeholders
• Facilitate meetings effectively
• Build and enhance professional relationships with all stakeholders including vendors

Analysis:

• Manpower needs analysis (e.g workload analysis)
• Manpower productivity, parameters and benchmarks

Requirements

• Bachelor Degree or Above – Major in a quantitative discipline i.e. Finance, statistics, human resources, economics, or any related discipline
• Minimum 5 years’ experience in Healthcare industry with a sound understanding of various Healthcare workforce job groups is critical to excel in role
• Ability to multi-task and work under tight timelines and capable to effectively prioritize/organize work
• Strong analytical, organization and problem-solving skills
• Strong accountability to deliver high quality work
• Excellent communication, presentation, negotiation and interpersonal skill
• Possess confidence to resonate with senior management leadership – internal and external stakeholders
• Stamina and resilience of character, confident in the management of ambiguity
• Fast and innovative learner as a self-starter, strong drive and able to work independently
• Ability to work as part of a team, within a very busy environment, which has strict deadlines
• Flexible in their approach and undertake other duties and projects when required
• Systematic with strong organizational and management skills

To support daily HR matters.

• Assist in handling full spectrum of HR functions including recruitment & onboarding process.
• Assist in Compensation & Benefits administration.
• Assist in monthly payroll processing.
• Assist to administer work pass application.
• Assist to administer all government claims (Maternity leave, ns claim, Child-care leave claim etc)
• Ensure proper filing and maintenance of employees’ records etc.
• Any other responsibilities that may be assigned from time to time

EDUCATION

• Diploma in Human Resources or equivalent discipline

SKILLS, KNOWLEDGE AND RELEVANT EXPERIENCE

• Ability to multi-task and meet tight timelines.
• Meticulous and process-driven
• Minimum 2 to 3 years of relevant experience. Experience in the Healthcare/Retail industry will be advantageous.
• Proficient in both English and Chinese. Chinese is a must as the job requires communication with Chinese-speaking associates.
• Proficient in MS Office and familiar with Navision and Hyperion preferably
• Resourceful and independent with strong ability to work in a team.

Key Responsibilities:

• Strategise and conduct specialist manpower planning in the cluster by working closely with the team on manpower discussions at the clinical service line, monitor the manpower for the future, map out specialty pipeline and identify instability in the workforce, basic analysis of adequacy of manpower, craft and document discussion meetings as well as track the progress of this work;
• Manage the full spectrum of the HR central resourcing of medical specialists from interviewing to on-boarding;
• Co-facilitate the Total Performance Management for clinicians at cluster level from data preparation, analysis and charting to calibration and specialist clinicians’ promotions;
• Keep abreast and work progressively on medical human resource related policies, make recommendations to ensure that they are relevant and in compliance with the regulatory requirements and are up-to-date with the healthcare climate changes;
• Provide professional advice on the interpretation of HR policies, procedures, legislation, manpower planning relating to clinicians;
• Provide supervision and coaching to the junior executives in the team to ensure the effective, efficient and professional delivery of HR plans, programmes, services; and
• Undertake projects/assignments which may be assigned from time to time.

Requirements :

• Minimum 5 years of relevant HR experience in business partnering. Candidates with more relevant HR experience will be considered for the Senior Manager’s position.
• Prior manpower planning experience is a must.
• Excellent interpersonal and communication skills.
• Team player, independent, resourceful and adaptable in a dynamic work environment.
• Digital savvy, analytical skills with proficiency in MS Excel tools for data analysis, building charts.
• Good numeric sense, meticulous and a strong problem-solver.
• HR Experience in healthcare sector, while not a pre-requisite, will be an added advantage.

Job Description

• Contribute to HR Specialist Services team in ensuring the timely and accurate HR related payment / reimbursement / manpower billing / honorarium processing for all the institutions and departments in NUHS.
• Ensure that the assigned service level agreement (SLA) and key performance indicators (KPIs) are consistently met.
• Execute the HR processing and ensure the services are delivered in line with NUHS policies and relevant Legislation requirement.
• Develop and maintain good working relationships with stakeholders (e.g. internal Shared Services cross teams, department admin and various institutions business partners).
• Propose appropriate improvements for work processes to raise the overall employee experience and efficiency.
• Perform any other assigned duties/projects.

Job Requirements

• Preferably 1 years of HR experience, fresh polytechnic graduates are welcome.
• Past working experience / knowledge in finance / payroll administration in healthcare will be an added advantage.
• Competent in MS Office (Excel & Word).
• Meticulous, independent, initiative with problem-solving and critical thinking skills
• Team player who is able to thrive in a fast-paced environment.
• IT Savvy and comfortable with the use of Microsoft Excel to handle large amount of data.
• Organised, meticulous and team player.

You will be part of the HR shared services team that provides HR operational support to all NUHS institutions in accordance with our service level agreements (SLA) and key performance indicators (KPIs). The scope of HR operational support covers the entire end-to-end employee lifecycle administration ranging from onboarding through to employment contract management and offboarding.

Job Responsibilities

• Support HR-related inquiries received from employees via phone calls and email.
• Manage the inquiries using available system, this includes logging of the cases received, re-assigning to other teams where the inquiries cannot be answered by HR Support Centre, to closure within SLA.
• Create and maintain HR-related frequently-asked questions (FAQs) on the intranet and HR chatbot.
• Keep the HR Support Centre knowledge database updated.
• Prepare regular and adhoc reports for management analysis.
• Participate in activities to promote the services of HR Support Centre, such as the design of posters and roadshows.
• Assist with HR Operations work matters as assigned, such as follow up with vendor on background screening report for candidates, respond to reference check requests received for former employees, verify vendor invoices and prepare information for audit exercises.
• Identify potential areas of improvement and be part of the team to develop suitable solutions to improve productivity, enhance work quality or meet service delivery gaps.
• Any other duties deemed reasonable and necessary by the business.

Candidate Requirements

• Diploma in Human Resource or Business-related discipline.
• IT savvy and comfortable with the use of Microsoft Office applications.
• Minimum 1 year of relevant experience.
• Able to manage high-volume activities and handle data confidentiality.
• Able to work under tight timeline and respond to changing priorities.
• Able to work effectively in a performance-driven environment and collaborate well with stakeholders.
• Proactively look out for opportunities to enhance work efficiency and effectiveness.
• Able to think on your feet, problem solve effectively and respond positively to changing priorities.
• Organised, meticulous and proactive.
• Independent yet a team player with good interpersonal skills.
• Open to changes in job portfolio within HR shared service team due to re-organisation, resource allocation re-prioritisation and demonstrated strengths and growth potential.

Key Responsibilities:

• Strategise and conduct specialist manpower planning in the cluster by working closely with the team on manpower discussions at the clinical service line, monitor the manpower for the future, map out specialty pipeline and identify instability in the workforce, basic analysis of adequacy of manpower, craft and document discussion meetings as well as track the progress of this work;
• Manage the full spectrum of the HR central resourcing of medical specialists from interviewing to on-boarding;
• Co-facilitate the Total Performance Management for clinicians at cluster level from data preparation, analysis and charting to calibration and specialist clinicians’ promotions;
• Keep abreast and work progressively on medical human resource related policies, make recommendations to ensure that they are relevant and in compliance with the regulatory requirements and are up-to-date with the healthcare climate changes;
• Provide professional advice on the interpretation of HR policies, procedures, legislation, manpower planning relating to clinicians;
• Provide supervision and coaching to the junior executives in the team to ensure the effective, efficient and professional delivery of HR plans, programmes, services; and
• Undertake projects/assignments which may be assigned from time to time.

Requirements :

• Minimum 5 years of relevant HR experience in business partnering. Candidates with more relevant HR experience will be considered for the Senior Manager’s position.
• Prior manpower planning experience is a must.
• Excellent interpersonal and communication skills.
• Team player, independent, resourceful and adaptable in a dynamic work environment.
• Digital savvy, analytical skills with proficiency in MS Excel tools for data analysis, building charts.
• Good numeric sense, meticulous and a strong problem-solver.
• HR Experience in healthcare sector, while not a pre-requisite, will be an added advantage.

To support daily HR matters.

• Assist in handling full spectrum of HR functions including recruitment & onboarding process.
• Assist in Compensation & Benefits administration.
• Assist in monthly payroll processing.
• Assist to administer work pass application.
• Assist to administer all government claims (Maternity leave, ns claim, Child-care leave claim etc)
• Ensure proper filing and maintenance of employees’ records etc.
• Any other responsibilities that may be assigned from time to time

EDUCATION

• Diploma in Human Resources or equivalent discipline

SKILLS, KNOWLEDGE AND RELEVANT EXPERIENCE

• Ability to multi-task and meet tight timelines.
• Meticulous and process-driven
• Minimum 2 to 3 years of relevant experience. Experience in the Healthcare/Retail industry will be advantageous.
• Proficient in both English and Chinese. Chinese is a must as the job requires communication with Chinese-speaking associates.
• Proficient in MS Office and familiar with Navision and Hyperion preferably
• Resourceful and independent with strong ability to work in a team.

Senior Assistant Manager, HR CoE Performance and Rewards (1 year direct contract)

Job Responsibilities

• Oversee the annual performance management and promotion cycle, systems administration and enhancement, and communications.
• Subject matter expert on performance management policies and processes for key stakeholders.
• Generate performance distribution reports, analytics and presentation materials to facilitate moderation sessions.
• Provide secretariat support for group-level moderation session.
• Conduct and validate job evaluation using Korn Ferry Hay Job Evaluation methodology for promotion cases.
• Partnering HR Technology team on system configuration and enhancements to performance management module.

Job Requirements

• Preferably Degree (in any discipline)
• At least 4-6 years HR experience preferably in the area of Compensation
• Meticulous and comfortable with handling large scale data sets using Excel
• Strong numerical and analytical skills
• Proficiency in Excel and Powerpoint
• Familiar with SuccessFactor system (HR related module) will be an additional advantage

Key Responsibilities:

• Support Benefits and Wellness (B&W) projects and initiatives in alignment with the HR workplans;
• Administer awards programs according to defined criteria by MOH or Cluster, organize panel review and handle submission;
• Assist in managing cluster’s benefits (including Long Service Awards), wellness and well being programs;
• Administer cluster benefits policy and matters within CA, including medical benefits and insurance renewal;
• Participate and support committees in organizing cluster’s key events such as Tribute Nites, Annual Dinner and Dance, Nurses’ Day and AHPs’ Day, etc;
• Support queries on Benefits Policy, S3, Awards, etc;
• Participate in other projects where assigned.

Key Requirements

• A good degree, preferably in human resource or business related field.
• Minimum 5 years of relevant HR working experience in large organizations particularly in project coordination works. Experience in the healthcare sector, while not a pre-requisite, will be an added advantage.
• Good people management experience with strong interpersonal and communications skills, particularly in written communications.
• Ability to multi-task in a fast changing environment.
• Good knowledge of MS Excel, MS Powerpoint tools for data analysis, building charts, etc.
• Good numerical sense with analytical skills, meticulous and a strong problem-solver.

Job Responsibilities

• Oversee the data management, HR payment(non-payroll) and claims administration functions in HR Shared Services.
• Serve as the Data Steward for HR system (Employee Central, Onboarding & Claims) in ensuring data accuracy & integrity.
• Serve as the Product Owner for Pfile Digitalization and oversee vendors, payment and Pfile server related matters.
• Accountable for SLA deliverables and achievement of division workplan.
• Lead projects, streamline processes and drive continuous improvement.
• Proactively engage stakeholders on service-related matters.
• Promote the HR Shared Services values in Quality, Efficiency, and Service.

Qualification & Skills

• Bachelor's degree
• At least 12 years of relevant HR experience (including 5 years or more leadership experience).
• Strong HR system, MS Office, SharePoint knowledge.
• Proficient in project management tools and methodologies.
• Strong analytical and problem solving abilities.
• Demonstrate strong planning and organizing skills and able to handle complex issues independently.
• Excellent communication, interpersonal & stakeholder management skills.
• Exhibit strong people management skills and competent in motivating and developing team(s).

Benefits:

• Salary UP$4000
• Performance Bonus + Good Benefits + 5 Days + Great Working Environment+ Transport Provided (AMK, Admiralty, Woodlands, Bukit Panjang, Choa Chu Kang, Jurong East, Pioneer & Lakeside MRT stations)
• Working Days : Monday to Friday
• Working Hours : 0830am to 0530pm
• German MNC – Great career opportunity for advancement

Job Responsibilities:

• Responsible for all HR activities Biz. Recruitment, On-boarding, Training, Compensation, Employee Grievances and Benefits for BCWs in Tuas as and when there is a need.
• Support the management in overseeing the Health & Safety aspects of the work environment.
• Responsible for accurately and efficiently processing invoices, ensuring timely payments, and maintaining meticulous records.
• Monitor and administer work pass applications/ renewals/ cancellations via WPOL.
• Coordinate the processing of insurance claims for Group Hospital & Surgical, Group Personal Accident, Work Injury, etc.
• Admin activities such as ordering stationery, pantries, name card creation and others.
• Ensure accurate maintenance of BCWs’ employee database & Management of the TMS – through the HR Infotech & provide accurate details for Salary Processing.
• Responsible for overseeing and managing the company's security system.
• Responsible for overseeing and managing all aspects of the company's transportation operations.
• Support in the company’s CSR activities.
• Assist in organising townhall and dialogue sessions.

Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

Alternatively, you may send your updated resume in MS Words format to darren.lim@acestaffingsg.com or Whatsapp +65 88036996 for quicker response.

Under the revised Employment Agencies Licence Condition 5(b), employment agencies (EAs) are required to collect the personal data (e.g. NRIC, FIN) of applicants referred to employers for permanent or contract job positions of at least 6 months with a fixed salary of $3,300 and above. PDPA requirements on collection, use and disclosure of personal data are not applicable to EAs that are collecting such information, as it is a regulatory requirement

*We regret to inform that only shortlisted candidates would be notified*

Darren Stephen Lim
Registration Number: R21100158
EA Licence No: 22C1338 (Ace Staffing Pte Ltd)

Job Responsibilities

You will lead a HR shared service team to provide HR operational support to all NUHS institutions in accordance with our service level agreements (SLA) and key performance indicators (KPIs). The scope of HR operational support covers the employee lifecycle administration after onboarding, specifically contract management services including probation confirmation, employee transfer, conversion of employment contract terms, and retirement and re-employment. You will also be responsible for driving projects that leverages on technology to achieve work efficiency for the department.

You will manage, coach and develop the team members to enhance their competencies in the handling of daily operations and complex issues, and improve the overall service quality of the team. Besides ensuring the work processes are in compliance with HR policies and government regulations, you will also be responsible for the design, review and implementation of work process improvements and system enhancements.

As a key HR shared service partner, you will be required to actively engage and collaborate with multiple stakeholders from the NUHS HR community. You will also be appointed as a key point of liaison for the assigned NUHS institution on matters relating to service delivery and implementation.

Candidate Requirements

• Degree in Human Resource or Business-related qualification.
• At least 8 years of HR experience of which 5 years are HR Operations experience and with in-depth knowledge of employee life-cycle administration.
• Minimum 5 years’ experience in a people-manager role.
• Prior HR shared services experience in large scale corporations will be an added advantage.
• Knowledge of RPA tool and prior hands-on experience in implementing RPA projects.
• Able to identify, drive and see through the implementation of work improvement projects.
• Able to think on your feet, problem solve effectively and respond positively to changing priorities.
• Interested in exploring technological system solutions.
• Able to work effectively in a performance-driven environment and collaborate well with stakeholders.
• Organised, meticulous and proactive.
• Open to changes in job portfolio within HR Group Shared Services due to re-organisation, resource allocation re-prioritisation and demonstrated strengths and growth potential.

• Internal Placement and Recruitment: Provide information regarding the Merit Promotion plan (MPP) and Excepted Service Examining Plan to managers and applicants by providing interpretation in degerming the compliance with regulations and other employment program requirements.
• External Placement and Recruitment: Provide external placement and recruitment duties by using multiple recruiting strategies including special appointment authorities for the handicapped/disabled, Federal Career Internal Program (FCIP), student employees, displaced employees, veterans, overseas returnees, direct hires (DH), and Delegated Examining (DEU) to complete placements.
• Technical Assistance: Provide information to hiring managers with minimum pay setting, appointment above the minimum, retention and relocation incentives, special pay, service credit and leave and other compensation and retention flexibilities. Provide information to employees on the Electronic Questionnaires for Investigations Processing (eQIP); processes the forms for pre-security clearances and background investigation clearances for completion including Personal Identity Verification (PIV) requirements. Prepare monthly, annual and special reports. Provide orientation to HR staff, managers and employees on staffing placement functions with use of webbased applications and personnel actions.

NOTE: This position is being announced concurrently with announcement IHS-23-CH-12117500-ESEP/MP for candidates at the GS-09/11 level, please review vacancy announcement for eligibility requirements. Applicants must apply separately for each announcement in order to be considered for each grade level.

Starting at $47,148 Per Year (GS 7)

NOTE: This position is being announced concurrently with announcement IHS-23-CH-12117499-ESEP/MP for candidates at the GS-07 level, please review vacancy announcement for eligibility requirements. Applicants must apply separately for each announcement in order to be considered for each grade level.

• Internal Placement and Recruitment: Provide information regarding the Merit Promotion plan (MPP) and Excepted Service Examining Plan to managers and applicants by providing interpretation in degerming the compliance with regulations and other employment program requirements.
• External Placement and Recruitment: Provide external placement and recruitment duties by using multiple recruiting strategies including special appointment authorities for the handicapped/disabled, Federal Career Internal Program (FCIP), student employees, displaced employees, veterans, overseas returnees, direct hires (DH), and Delegated Examining (DEU) to complete placements.
• Technical Assistance: Provide information to hiring managers with minimum pay setting, appointment above the minimum, retention and relocation incentives, special pay, service credit and leave and other compensation and retention flexibilities. Provide information to employees on the Electronic Questionnaires for Investigations Processing (eQIP); processes the forms for pre-security clearances and background investigation clearances for completion including Personal Identity Verification (PIV) requirements. Prepare monthly, annual and special reports. Provide orientation to HR staff, managers and employees on staffing placement functions with use of webbased applications and personnel actions.

Starting at $57,672 Per Year (GS 9-11)

As Manager in the Human Resource Office, you will take on a HR Business Partner (HRBP) role and work closely with the Heads of Departments (HODs) and line managers on human resource matters, namely, manpower planning and resourcing; talent acquisition; employee engagement; and talent retention. You are expected to work with HODs to develop and implement manpower planning and resourcing strategies; hire quality candidates to meet the departments’ manpower needs; and help to identify talents for development and retention. You will also provide support in projects as assigned by your supervisor.

Responsibilities
• Implement manpower planning and resourcing strategies to hire quality candidates to meet the manpower needs and ensure efficient end-to-end process with on-boarding new hires and exit.
• Manage and execute the end to end recruitment process.
• Provide day-to-day performance management guidance to HODs and line managers that contribute towards a professionally conducted annual Total Performance Management Exercise.
• Provide forward-looking solutions to address issues faced by HODs and line managers.
• Resolve employee relations issues through thorough and objective investigations when necessary.

Requirements
• A good degree, preferably in human resource or business related field.
• At least 6-8 years of relevant HR working experience. Experience in the healthcare sector, while not a pre-requisite, will be an added advantage.
• Excellent interpersonal and communications skills.
• Ability to multi-task in a fast changing environment.
• Excellent knowledge of MS Excel, MS PowerPoint tools for data analysis, building manpower charts, etc.
• Good numerical sense, meticulous and a strong problem-solver.