Fulfilment Executive / 履行主管
Full-time
Junior Executive
1 month ago
履行主管在管理和監督端到端訂單履行流程、確保及時準確地向客戶交付產品方面發揮著至關重要的作用。該職位需要一個注重細節的個人,能夠有效協調各個團隊、管理庫存、處理訂單和處理客戶查詢,以確保無縫的客戶體驗。主要責任:協調和監督訂單履行流程,從訂單輸入到出貨和交付,確保訂單得到準確、有效率的處理。監控庫存水準並與採購協調,以確保庫存可用性和及時補貨。與倉庫員工密切合作,管理揀選、包裝和運輸流程,確保符合公司標準和客戶要求。與客戶服務團隊合作,處理和解決...
履行主管在管理和監督端到端訂單履行流程、確保及時準確地向客戶交付產品方面發揮著至關重要的作用。該職位需要一個注重細節的個人,能夠有效協調各個團隊、管理庫存、處理訂單和處理客戶查詢,以確保無縫的客戶體驗。
主要責任:
- 協調和監督訂單履行流程,從訂單輸入到出貨和交付,確保訂單得到準確、有效率的處理。
- 監控庫存水準並與採購協調,以確保庫存可用性和及時補貨。
- 與倉庫員工密切合作,管理揀選、包裝和運輸流程,確保符合公司標準和客戶要求。
- 與客戶服務團隊合作,處理和解決與運輸和交付相關的客戶查詢和投訴。
實施和維護履行程序和最佳實踐,以提高效率和準確性。 - 利用公司的訂單管理系統更新訂單狀態、追蹤出貨並產生有關履行指標的報告。
與物流夥伴協調,確保及時且經濟有效地交付貨物。 - 協助制定和實施策略,以改善履行營運、降低成本並提高客戶滿意度。
- 對庫存和履行流程進行定期審核,以確保準確性並確定需要改進的領域。
資格:
- 工商管理、物流、供應鏈管理或相關領域的學士學位。
- 在履行、物流或營運方面擁有豐富的經驗。
- 對訂單履行流程、庫存管理和物流有深入的了解。
- 出色的組織和多任務處理能力。
- 較強的解決問題能力與抗壓性。
- 熟練訂單管理系統和 Microsoft Office 套件。
- 優秀的溝通和人際交往能力,能夠在不同團隊中有效運作。
- 注重細節,注重準確性和效率。
技能:
- 較強的分析和解決問題的能力。
- 優秀的溝通和人際交往能力。
- 能夠有效地確定任務的優先順序並管理時間。
- 熟練物流和訂單管理軟體。
About Intrix
We are Intrix, a group of disruptive engineers fulfilling undiscovered needs. In other words, we solve problems you didn’t know you had. We started our journey as an engineering solutions consultant and designer in the thermal and humidity technology industry. Over the last two decades, we have attained 18 patents and served some of the biggest names locally and globally.
● London Olympic Stadium We designed and installed hand-wash machines with instant heating concept to cut down waiting time and avoid cross contamination for 80,000 people.
● The Coldest Journey We designed a hot water system that could withstand the harsh temperatures (-90°C) of the Antarctica for Sir Ranulph Fiennes as he seeked to become the first ever to cross the Antarctic land mass during the polar winter.
● Malaysia’s Largest Renewable Hot Water System We are listed in the Malaysia Book of Records as the Largest Renewable Energy Hot Water System for generating 158,228m3 of hot water supply yearly for the First World Hotel, which is 6X larger than an ordinary hotel.
As we expand into developing our own range of products, our approach to product design is to search relentlessly for opportunities that can simplify the human life. People have come to terms with many of the problems and challenges that they face on a daily basis. They have unconsciously accepted these as part of life. We at Intrix cannot accept that. We observe every human behavior, action and interaction with fresh eyes to identify an undiscovered need. We then design and craft a solution intricately, component by component. It is no surprise that our customers are in love with our disruptive, humanized and simplified products. When we make your life better, it makes our day and it keeps us going!