Total 4 Front Office Assistant job vacancies in Others category in Johor Bharu Johor Malaysia

Position Summary

1. Set and implement in-store strategy in link to product and marketing strategies.
2. Increase the in-store purchase rate through differentiated in-store display and customer experience solutions.
3. Carry out in-store total solution consulting and improvement efforts for retail store conditions.

Role and Responsibilities

New Product Launch Strategy

• Develop Local Launch Plan for NPD ensure 4R (Right Store, Product, Display) retail strategy and action plans are well defined and communicated clearly to Sales and trade
• Retail KPI by channel and store in related to each product proposition
• Align with stakeholders to review and track flooring and display progress

Promotion Campaigns

• Develop all BTL POSM in related to in store sell out promotion and ensure all CI and brand identity are aligned with Corporate Marketing
• Engage with Field force to ensure the execution is implemented timely and flawlessly
• Propose customize sell out mechanics based with PM and Sales for selected account / regions

In-store Communication & Display

• Work closely with innovation team & creative agency to ensure the display segmentation & guideline deliver the appropriate visibility strategy
• Lead the Develop and adapt all POSM for all products (Generic POSM & Promotion POSM) by store type and range
• Be the category display and design gatekeeper with HQ to ensure right adaptation of category/range display.
• Develop Merchandising and Display guidelines (generic and new store planograms)

RIS & SKU - Flooring and Range Optimization

• Analyze and execute right model mix for selected Strategic and Growth accounts with well define SKU focus and prioritization.
• Track ant Monitor the New Launches Flooring Progress, review the Flooring / Sell Out performance with PM, Sales and FF team & develop action plans.

Channel Mapping/ Store Grading

• Work closely with retail planning team to analyze mapping information by store/segment and develop relevant channel strategy
• Identify stores and develop action plans for Store Segmentation/ Upgradation/ Resources planning as the total RM resources

Project Scheduling, Budget and Planning

• Work closely with PM team for MDF Short and Mid term Budget Planning  in related to Strategic Reno and POSM activities with full overview of Marketing Activities calendar
• Provide Monthly Budget Planning for the respective category in charge to division budget Planning Team, ensure adhere budgeting submission and approval

#LI-Midsenior #LI-SME

Skills and Qualifications

• Candidate must possess at least a Bachelor's Degree, Post Graduate Diploma, Professional Degree, Marketing, and Business Studies/Administration/Management, Economics or equivalent.
• At least 4 -6 year(s) of marketing / trade marketing experience in consumer / FMCG industry
• Good knowledge in Microsoft Excel and Power Point
• Strong analytical and good negotiation skill
• Project/Programs Management Experience
• Highly adaptable and able to work independently

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To contribute to a great meeting with the customer in all sales channels by ensuring a consistently high availability of our offer, with high quality and at lowest possible total cost.

Your assignment

• Contribute to the highest goods availability for our customers, using the correct and on-time execution of the assigned goods flow working methods.
• Perform effectively the store goods flow operation tasks in the assigned area, using the available systems and tools that support an efficient goods flow process and data integrity.
• Responsible for my own development but using the existing competence development tools and resources provided.
• Work according to the inventory routine, in order to maximize stock accuracy and achieve product availability for the customers.
• Live the IKEA values and nurture a strong and thriving IKEA culture that inspires colleagues to reach extraordinary achievements in the store and especially in the goods flow team.
• Commit to all IKEA health, safety and security rules and requirements within my area of responsibility, and actively help colleagues to prevent any incidents involving co-workers, visitors, customers, equipment, building and IKEA products.
• Contribute daily to the agreed goals of the action plan, as well as being involved in the goal setting process.
• Contribute to an optimized daily goods flow operation within the assigned goods flow processes by working in a lean, simple and cost-conscious way using and sharing good examples.

Job Summary:

As an Asst Shop Manager, you will be assisting the Shop Manager in overall operations and performance of the shop. These may include managing staff, stock, shop, sales, service and system and other shop business related matters.

Responsibilities :                              

• Assist to lead, train, motivate and manage outlet team in delivering best services in all departments.
• Assist to ensure all team members observe and practice company’s policies and rules & regulations.
• Assist to lead and work with the team to achieve monthly sales target of the shop.
• Assist to monitor stock delivering & processing.
• To ensure all Operational and Customer Service SOPs are followed within the shop.
• Manage and monitor product display arrangement as VM guideline as assigned by Shop Manager.
• To conduct daily morning briefing and provide products knowledge training/ info and updates of policies.
• Manage and supervise all team members in the shop and attend to customer enquiries.
• Handle the overall shop operations and ensure consistency in the standard of retail operations in the absent of the Shop Manager.
• Assist to monitor and liaise with respective departments on maintenance and cleanliness of shop premises.
• Assist in stock take (routine, ad-hoc & annual) as and when required.
• Working together with Shop Manager in reviewing and keeping track of sales (set daily target and ensure achievement of sales target).
• Having daily effective and clear official communication with Head Office and relevant departments to ensure smooth operations needs are met and people related matters are tackled.
• Review and appraise staff performance to identify talents and retain staff.
• Assist to ensure accurate tills report and cash collection.
• Implement/execute sales & promotion plans as and when required.
• Support Shop Manager to act on suspicious activities within the premises.
• Any other legal assignments requested by management from time to time.

Job Summary:

As an Asst Shop Manager, you will be assisting the Shop Manager in overall operations and performance of the shop. These may include managing staff, stock, shop, sales, service and system and other shop business related matters.

Responsibilities :                              

• Assist to lead, train, motivate and manage outlet team in delivering best services in all departments.
• Assist to ensure all team members observe and practice company’s policies and rules & regulations.
• Assist to lead and work with the team to achieve monthly sales target of the shop.
• Assist to monitor stock delivering & processing.
• To ensure all Operational and Customer Service SOPs are followed within the shop.
• Manage and monitor product display arrangement as VM guideline as assigned by Shop Manager.
• To conduct daily morning briefing and provide products knowledge training/ info and updates of policies.
• Manage and supervise all team members in the shop and attend to customer enquiries.
• Handle the overall shop operations and ensure consistency in the standard of retail operations in the absent of the Shop Manager.
• Assist to monitor and liaise with respective departments on maintenance and cleanliness of shop premises.
• Assist in stock take (routine, ad-hoc & annual) as and when required.
• Working together with Shop Manager in reviewing and keeping track of sales (set daily target and ensure achievement of sales target).
• Having daily effective and clear official communication with Head Office and relevant departments to ensure smooth operations needs are met and people related matters are tackled.
• Review and appraise staff performance to identify talents and retain staff.
• Assist to ensure accurate tills report and cash collection.
• Implement/execute sales & promotion plans as and when required.
• Support Shop Manager to act on suspicious activities within the premises.
• Any other legal assignments requested by management from time to time.