Total 99 Event Manager job vacancies in Bukit Jalil

Overview:
As a Loan Manager, you will be responsible for overseeing the loan process from application to closing. You will ensure that all loan applications are processed efficiently and accurately, while adhering to company policies and regulatory requirements.

Responsibilities:
1.    Loan Processing: Manage the loan application process, including reviewing applications, verifying documentation, and ensuring compliance with lending policies and regulations.
2.    Customer Service: Provide excellent customer service to borrowers by addressing inquiries, resolving issues, and guiding them through the loan process.
3.    Risk Assessment: Assess the creditworthiness of loan applicants by analyzing financial information, credit reports, and other relevant factors.
4.    Collaboration: Work closely with underwriters, loan officers, and other team members to facilitate timely loan approvals and closings.
5.    Documentation: Maintain accurate records of loan transactions and documentation, ensuring completeness and compliance with internal and external requirements.
6.    Training and Development: Stay updated on industry trends, regulations, and best practices, and provide training to staff as needed.
7.    Performance Monitoring: Monitor key performance indicators (KPIs) related to loan processing efficiency, quality, and customer satisfaction, and implement improvements as necessary.
8.    Reporting: Prepare regular reports on loan activity, pipeline status, and performance metrics for management review.
9.    Compliance: Ensure adherence to all relevant laws, regulations, and company policies governing lending activities.

Qualifications:
1.    Bachelor's degree in finance, business administration, or related field (preferred).
2.    Previous experience in loan processing, underwriting, or related roles.
3.    Strong understanding of lending practices, regulations, and compliance requirements.
4.    Excellent communication and interpersonal skills.
5.    Detail-oriented with strong analytical and problem-solving abilities.
6.    Proficiency in relevant software applications (e.g., loan origination systems, Microsoft Office suite).
7.    Able to speak and write Chinese.

*Additional Requirements (if applicable):
1.    Certification in mortgage lending or related field (e.g., Certified Mortgage Banker, Certified Loan Officer).
2.    Familiarity with specific loan products or markets (e.g., residential mortgages, commercial loans).

Benefit:
1.    Competitive salary as Compensation benefits, bonuses, commissions or performance incentives.
2.    Comprehensive benefits: Includes health, dental and vision medications coverage.
3.    Flexible work schedules, remote work opportunities,.
4.    Paid time off, annual leave, holidays
5.    Support work-life balance initiatives, flexible arrangements.
6.    Professional development and growth:
7.    Training programs, supporting continuous learning and skills development.
8.    Corporate events or team building activities.
9.    Technology and resources: Technology infrastructure and resources to support employee roles.

Requirements:

• Minimum qualification of Degree in Property Management/Building or any other related fields with good academic results.
• Knowledgeable in Strata Management Act (2013) and all other acts / regulations relevant to property management
• At least 2 years’ experience in same related fields
• Good communication skills.

Job Description:

• Overall control on the implementation of operational procedures, system and management performance.
• Monitor collection of billing for service charges, assessment, quit rent, insurance premium, water charges, etc
• Any other job functions that may be assigned by the Management from time to time.

Perks & Benefits

• Commission and bonus
• Medical insurance

ACCOUNT MANAGER   

The Account Manager plays a crucial role as a bridge between the agency and its clients. This position involves managing client relationships, understanding the client's needs, and ensuring the successful execution of communication campaigns. This role requires the person to have great project management skills, coordinating with various internal and external teams to deliver high-quality output and maintain client satisfaction. 
 
Key Responsibilities  

• Client Liaison: Address client concerns, serve as a client advocate within the agency, and consistently seek feedback to improve client satisfaction.  
• Campaign Management & Project Coordination: Develop and manage detailed project plans, monitoring campaign performance, and foster collaboration among teams for successful campaigns. Stay updated on marketing trends and conduct post-campaign assessments to drive improvements aligned with the client's objectives.
• Project Quality Assurance: To review deliverables against scope and to ensure quality of deliverables meet expectation.  
• Budget Management: Establish and maintain a comprehensive budget tracking system, offering cost-effective solutions, contingency planning, and transparent communication with client to ensure campaign spending remains within budget constraints.  
• Reporting & Communication: Ensures timely and concise client communication, actively seeks feedback for transparency improvement, conducts regular strategy reviews to align long-term goals.
• Problem Solving: Resolves issues and conflicts, collaborates with clients and teams to prevent root causes, and continually refines the resolution process through feedback, maintaining a positive client-agency relationship by conducting follow-ups and proactive issue tracking.  
• Creative Briefing: Client involvement in the creative process, supports the creative team with style guides, collaborates & organizes brainstorming sessions with creative team, maintains a feedback loop with the creative team, and updates brief templates for streamlined efficiency. 
• Market Research & Industry Knowledge: Keeping informed about industry trends, market conditions, and competitors, conducting research and analysis to offer clients strategic insights and recommendations.

Skills 

• Proven work experience in client servicing or account management within an advertising agency or marketing firm.  
• Strong understanding of marketing and advertising principles, campaign management, and digital marketing trends.  
• Excellent communication and presentation skills with the ability to effectively convey complex ideas to clients.  
• Demonstrated project management skills, including the ability to prioritize tasks, meet deadlines, and manage multiple projects simultaneously.  
• Proficiency in using Microsoft PowerPoint, Words and Excel.
• Able to utilize digital analytics knowledge  
• Exceptional interpersonal skills and the ability to build rapport with clients and internal teams.
• A proactive and solution-oriented approach to problem-solving.  
• Flexibility to adapt to changing client needs and work in a fast-paced environment 

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Central location
• Casual dress code
• Medical insurance
• Open culture
• Personal development opportunities

概述：
作為貸款經理，您將負責監督從申請到結束的貸款流程。您將確保所有貸款申請均得到高效、準確的處理，同時遵守公司政策和監管要求。

職責：
1. 貸款處理：管理貸款申請流程，包括審查申請、驗證文件並確保遵守貸款政策和法規。
2. 客戶服務：透過解答詢問、解決問題並引導他們完成貸款流程，為借款人提供優質的客戶服務。
3.風險評估：透過分析財務資訊、信用報告等相關因素，評估貸款申請人的信用狀況。
4. 協作：與承銷商、信貸員和其他團隊成員密切合作，以促進及時的貸款批准和結清。
5. 文件：保留貸款交易和文件的準確記錄，確保完整性並符合內部和外部要求。
6. 培訓和發展：隨時了解行業趨勢、法規和最佳實踐，並根據需要為員工提供培訓。
7. 績效監控：監控與貸款處理效率、品質和客戶滿意度相關的關鍵績效指標（KPI），並根據需要實施改進。
8. 報告：準備有關貸款活動、通路狀態和績效指標的定期報告，以供管理審查。
9. 合規性：確保遵守所有有關貸款活動的相關法律、法規和公司政策。

資格：
1. 金融、工商管理或相關領域學士學位（優先）。
2. 具有貸款處理、承銷或相關職位的經驗。
3. 對貸款實務、法規和合規要求有深入的了解。
4.優秀的溝通和人際溝通能力。
5.注重細節，具有較強的分析與解決問題的能力。
6. 熟練相關軟體應用（例如貸款發放系統、Microsoft Office套件）。
7. 能說、寫中文。

*附加要求（如果適用）：
1. 抵押貸款或相關領域的認證（例如，認證抵押貸款銀行家、認證貸款官員）。
2. 熟悉特定貸款產品或市場（例如住宅抵押貸款、商業貸款）。

益處：
公積金
社會保險協會
電化學阻抗譜
免費停車場
5個工作天
醫療索賠

客戶經理

客戶經理作為代理商與客戶之間的橋樑發揮著至關重要的作用。該職位涉及管理客戶關係、了解客戶的需求以及確保溝通活動的成功執行。該職位要求人員具備出色的專案管理技能，能夠與各種內部和外部團隊協調，以提供高品質的產出並維持客戶滿意度。
 
主要責任

• 客戶聯絡：解決客戶的疑慮，在機構內擔任客戶倡議者，並不斷尋求回饋以提高客戶滿意度。
• 活動管理和專案協調：制定和管理詳細的專案計劃、監控活動績效並促進團隊之間的協作以實現成功的活動。隨時了解行銷趨勢並進行行銷活動後評估，以推動與客戶目標一致的改進。
• 專案品質保證：根據範圍審查可交付成果，並確保可交付成果的品質符合預期。
• 預算管理：建立和維護全面的預算追蹤系統，提供具有成本效益的解決方案、應急計劃以及與客戶的透明溝通，以確保競選支出保持在預算限制之內。
• 報告與溝通：確保及時、簡潔的客戶溝通，積極尋求回饋以提高透明度，並定期進行策略審查以調整長期目標。
• 解決問題：解決問題和衝突，與客戶和團隊合作以防止根本原因，並透過回饋不斷完善解決流程，透過進行後續和主動問題追蹤來維持積極的客戶與代理關係。
• 創意簡報：客戶參與創意過程，為創意團隊提供風格指南支持，與創意團隊合作並組織腦力激盪會議，與創意團隊保持回饋循環，並更新簡報範本以提高效率。
• 市場研究和產業知識：隨時了解產業趨勢、市場狀況和競爭對手，進行研究和分析，為客戶提供策略見解和建議。

技能

• 在廣告公司或行銷公司的客戶服務或客戶管理方面擁有豐富的工作經驗。
• 對行銷和廣告原則、活動管理和數位行銷趨勢有深入的了解。
• 優秀的溝通和表達能力，能夠有效地向客戶傳達複雜的想法。
• 具備專案管理技能，包括確定任務優先順序、按時完成任務以及同時管理多個專案的能力。
• 熟練使用 Microsoft PowerPoint、Words 和 Excel。
• 能夠運用數位分析知識
• 出色的人際交往能力以及與客戶和內部團隊建立融洽關係的能力。
• 積極主動、以解決方案為導向的解決問題的方法。
• 靈活適應不斷變化的客戶需求並在快節奏的環境中工作

津貼和福利

• 津貼（旅費、交通費等）
• 附近的公共交通
• 中心位置
• 休閒著裝要求
• 醫療保險
• 開放文化
• 個人發展機會

Event Planning and Coordination

• Assist to organize offline events and online webinars (e.g., exhibitions, workshops, competitions, social gatherings) through effective communication and collaboration with internal stakeholders and external vendors

Marketing Collateral and Brand Management

• Create, maintain, and update corporate marketing materials
• A great eye for design and the ability to generate new ideas for content creation
• Plan and develop marketing collateral, such as posters and brochures
• Organise photo/video shoots with photographer/videographer
• Develop templates ahead to post on website, social media, email and other mediums
• Create and develop other designs such as presentations, pitch decks, signages, and trade show collaterals, as needed
• Manage and maintain the brand architecture, guidelines and corporate identity to ensure consistency across all channels
• Educate and train teams in upholding the brand image and reputation

Digital Strategy (Website and Social Media) and Lead Management

• Grow the Company’s digital presence as part of the overall marketing strategy
• Develop and manage content calendars for social media platforms, creative production (including text, images, videos, etc.), and foster community engagement and growth
• Plan and execute digital campaigns and promotions
• Plan, execute and measure A/B tests
• Manage the company’s official website, execute SEO initiatives (with additional support), and ensure smooth lead generation and nurturing processes
• Measure and report performance, return on investments (ROI) of campaigns and identify trends and insights to optimise spend and performance

Client Relationships Management & Corporate Communication

• Utilize CRM systems to generate insightful reports
• Develop Email Direct Marketing (EDM) campaigns and disseminate company updates to strengthen client relationships and trust
• Develop marketing automation journeys and create personalised email content on CRM systems to drive engagement and return stays
• Analyse performance of marketing automation and email campaign performance
• Assist in crafting media releases, and monitor public sentiment to maintain a positive brand image

Regular Market Research

• Conduct in-depth market analysis to monitor industry and competitors trends, identify emerging opportunities, and enhance brand awareness among targeted demographics
• Present findings to the Management

Marketing Budget

• Assist to develop marketing budgets based on activity-sorted expenses
• Compare actual expenses to the budget and escalate to Management any issues or discrepancies

Administrative

• Assist in coffee-production related administrative matters and any ad-hoc matters assigned

Job Requirements

• Degree in Business Administration, Marketing, Communications or related field
• At least 2-3 years of working experience in the related field required (FMCG, F&B and Hospitality)
• Experience in organizing major events, particularly in the coffee industry
• Strong command of the English language and strong copywriting skills
• A good eye for design and creative thinking is essential
• A structured and organized process-driven individual with an eye for details
• Accountable, self-motivated, attentive to details, positive working attitude
• Good communication skills and able to work multi-task and independently in a fast-paced environment
• Proficient in MS Office suite
• Proficiency with Adobe Creative Suite or similar technologies (particularly Illustrator, InDesign, Photoshop)
• Proficient in web analytics tools and content management system is an advantage
• Knowledge of HTML, CSS and JavaScript is an advantage

We are looking for an efficient and committed Manager to join our office. As a Manager, you will be managing the day to day activities. You will be responsible for arranging meetings for the staff, provide them necessary official documents and keep a record of the appointments within the office. You will be also arranging monthly repairs and renovations.

You will also be organizing office operations and procedures. You should be highly dedicated to work and have exceptional organizational skills. If you are ready to take up Manager duties and responsibilities, then apply right away. We will love to meet you.

Responsibilities of a Manager

• Work with Human Resources staff to recruit, interview, select, hire, and employ an appropriate number of employees.
• Provide oversight and direction to the employees in the operating unit in accordance with the organization's policies and procedures.
• Health and safety of the workforce.
• Carrying out and attaining the mission and the goals of the business unit managed.
• Development of a superior workforce.
• Development of the department.
• Development of an employee-oriented company culture that emphasizes quality, continuous improvement, key employee retention and development, and high performance.
• Personal ongoing self-development and personal growth as an employee.
• Coach, mentor, and develop staff, including overseeing new employee on boarding and providing career development planning and opportunities.
• Empower employees to take responsibility for their jobs and goals. Delegate responsibility and expect accountability and regular feedback.
• Consciously create a workplace culture that is consistent with the overall organization's and that emphasizes the identified mission, vision, guiding principles, and values of the organization.
• Lead employees using a performance management and development process that provides an overall context and framework to encourage employee contribution and includes goal setting, feedback, and performance development planning.
• Lead employees to meet the organization's expectations for productivity, quality, continuous improvement, and goal accomplishment.
• Provide effective performance feedback through employee recognition, rewards, and disciplinary action, with the assistance of Human Resources, when necessary.
• Maintain employee work schedules including assignments, job rotation, training, vacations, and paid time off, telecommuting, cover for absenteeism, and overtime scheduling.
• Maintain transparent communication. Appropriately communicate organization information through department meetings, one-on-one meetings, and appropriate email, IM (Instant Messaging), and regular interpersonal communication..
• Plan and implement systems that perform the work and fulfill the mission and the goals of the department efficiently and effectively.
• Plan and allocate resources to effectively staff and accomplish the work to meet departmental productivity and quality goals.
• Plan, evaluate, and improve the efficiency of business processes and procedures to enhance speed, quality, efficiency, and output.
• Manage the preparation and maintenance of reports necessary to carry out the functions of the department. Prepares periodic reports for management, as necessary or requested, to track strategic goal accomplishment.
• Communicate regularly with other managers, the director, vice president, president, and other designated contacts within the organization.
• Perform other duties and responsibilities, as assigned.

Manager Job Requirements

• Knowledge and experience in business, supervision, and management.
• Knowledge of the functions, operation, and mission of the specific department.
• Better than average written and spoken communication skills.
• Outstanding interpersonal relationship building and employee coaching and development skills.
• Management experience in a team-oriented workplace preferred.
• Demonstrated ability to lead and develop a department and department staff members.
• Demonstrated knowledge of basic economics, budgeting, and accounting principles and practices.
• Demonstrated ability to serve as a knowledgeable resource to the organization's management team that provides leadership and direction.
• Excellent computer skills in a Microsoft Windows environment. Must include knowledge of Excel and skills in Access..
• Evidence of the ability to practice a high level of confidentiality.
• Excellent organizational management skills.

We are looking for an efficient and committed Manager to join our office. As a Manager, you will be managing the day to day activities. You will be responsible for arranging meetings for the staff, provide them necessary official documents and keep a record of the appointments within the office. You will be also arranging monthly repairs and renovations.

You will also be organizing office operations and procedures. You should be highly dedicated to work and have exceptional organizational skills. If you are ready to take up Manager duties and responsibilities, then apply right away. We will love to meet you.

Responsibilities of a Manager

• Work with Human Resources staff to recruit, interview, select, hire, and employ an appropriate number of employees.
• Provide oversight and direction to the employees in the operating unit in accordance with the organization's policies and procedures.
• Health and safety of the workforce.
• Carrying out and attaining the mission and the goals of the business unit managed.
• Development of a superior workforce.
• Development of the department.
• Development of an employee-oriented company culture that emphasizes quality, continuous improvement, key employee retention and development, and high performance.
• Personal ongoing self-development and personal growth as an employee.
• Coach, mentor, and develop staff, including overseeing new employee on boarding and providing career development planning and opportunities.
• Empower employees to take responsibility for their jobs and goals. Delegate responsibility and expect accountability and regular feedback.
• Consciously create a workplace culture that is consistent with the overall organization's and that emphasizes the identified mission, vision, guiding principles, and values of the organization.
• Lead employees using a performance management and development process that provides an overall context and framework to encourage employee contribution and includes goal setting, feedback, and performance development planning.
• Lead employees to meet the organization's expectations for productivity, quality, continuous improvement, and goal accomplishment.
• Provide effective performance feedback through employee recognition, rewards, and disciplinary action, with the assistance of Human Resources, when necessary.
• Maintain employee work schedules including assignments, job rotation, training, vacations, and paid time off, telecommuting, cover for absenteeism, and overtime scheduling.
• Maintain transparent communication. Appropriately communicate organization information through department meetings, one-on-one meetings, and appropriate email, IM (Instant Messaging), and regular interpersonal communication..
• Plan and implement systems that perform the work and fulfill the mission and the goals of the department efficiently and effectively.
• Plan and allocate resources to effectively staff and accomplish the work to meet departmental productivity and quality goals.
• Plan, evaluate, and improve the efficiency of business processes and procedures to enhance speed, quality, efficiency, and output.
• Manage the preparation and maintenance of reports necessary to carry out the functions of the department. Prepares periodic reports for management, as necessary or requested, to track strategic goal accomplishment.
• Communicate regularly with other managers, the director, vice president, president, and other designated contacts within the organization.
• Perform other duties and responsibilities, as assigned.

Manager Job Requirements

• Knowledge and experience in business, supervision, and management.
• Knowledge of the functions, operation, and mission of the specific department.
• Better than average written and spoken communication skills.
• Outstanding interpersonal relationship building and employee coaching and development skills.
• Management experience in a team-oriented workplace preferred.
• Demonstrated ability to lead and develop a department and department staff members.
• Demonstrated knowledge of basic economics, budgeting, and accounting principles and practices.
• Demonstrated ability to serve as a knowledgeable resource to the organization's management team that provides leadership and direction.
• Excellent computer skills in a Microsoft Windows environment. Must include knowledge of Excel and skills in Access..
• Evidence of the ability to practice a high level of confidentiality.
• Excellent organizational management skills.

Responsible for the operating performance of the restaurant and maintaining high standards of food, service, health and safety.

Responsible for the restaurant’s operating performance
Plan and analyze restaurant sales levels and profitability
Prepare reports at the end of shift/week
Develop and implement employee development plans
Responsible for labor and catering costing matters including inventory control and bi-monthly stocking
Handle employee discipline issues, conduct performance reviews and identify employees
Provide effective leadership to the catering team to ensure objectives are achieved
Continuously review, evaluate operations/procedures and recommend improvements to management
Coordinate the entire operation of the restaurant during scheduled shifts
Perform banking duties
Maintain high standards of quality control, hygiene, health and safety
Ensure all service and kitchen staff strictly adhere to the company's Standard Operating Procedures
Any other appropriate duties and responsibilities assigned

Require:

good English, and love for the catering industry. Priority will be given to those with experience. If you have no experience, the employer will conduct training and assessment.
basic computer knowledge
Proficient in Mandarin and English to communicate and introduce menu items to customers
Excellent organizational, interpersonal and communication skills
Strong public relations skills
Ability to thrive in challenging environments
Strong leader and team player
Ability to generate profits, control costs and build customer loyalty
Candidates need to know computers, cashier systems, and network knowledge

We are looking for an efficient and committed Manager to join our office. As a Manager, you will be managing the day to day activities. You will be responsible for arranging meetings for the staff, provide them necessary official documents and keep a record of the appointments within the office. You will be also arranging monthly repairs and renovations.

You will also be organizing office operations and procedures. You should be highly dedicated to work and have exceptional organizational skills. If you are ready to take up Manager duties and responsibilities, then apply right away. We will love to meet you.

Responsibilities of a Manager

• Work with Human Resources staff to recruit, interview, select, hire, and employ an appropriate number of employees.
• Provide oversight and direction to the employees in the operating unit in accordance with the organization's policies and procedures.
• Health and safety of the workforce.
• Carrying out and attaining the mission and the goals of the business unit managed.
• Development of a superior workforce.
• Development of the department.
• Development of an employee-oriented company culture that emphasizes quality, continuous improvement, key employee retention and development, and high performance.
• Personal ongoing self-development and personal growth as an employee.
• Coach, mentor, and develop staff, including overseeing new employee on boarding and providing career development planning and opportunities.
• Empower employees to take responsibility for their jobs and goals. Delegate responsibility and expect accountability and regular feedback.
• Consciously create a workplace culture that is consistent with the overall organization's and that emphasizes the identified mission, vision, guiding principles, and values of the organization.
• Lead employees using a performance management and development process that provides an overall context and framework to encourage employee contribution and includes goal setting, feedback, and performance development planning.
• Lead employees to meet the organization's expectations for productivity, quality, continuous improvement, and goal accomplishment.
• Provide effective performance feedback through employee recognition, rewards, and disciplinary action, with the assistance of Human Resources, when necessary.
• Maintain employee work schedules including assignments, job rotation, training, vacations, and paid time off, telecommuting, cover for absenteeism, and overtime scheduling.
• Maintain transparent communication. Appropriately communicate organization information through department meetings, one-on-one meetings, and appropriate email, IM (Instant Messaging), and regular interpersonal communication..
• Plan and implement systems that perform the work and fulfill the mission and the goals of the department efficiently and effectively.
• Plan and allocate resources to effectively staff and accomplish the work to meet departmental productivity and quality goals.
• Plan, evaluate, and improve the efficiency of business processes and procedures to enhance speed, quality, efficiency, and output.
• Manage the preparation and maintenance of reports necessary to carry out the functions of the department. Prepares periodic reports for management, as necessary or requested, to track strategic goal accomplishment.
• Communicate regularly with other managers, the director, vice president, president, and other designated contacts within the organization.
• Perform other duties and responsibilities, as assigned.

Manager Job Requirements

• Knowledge and experience in business, supervision, and management.
• Knowledge of the functions, operation, and mission of the specific department.
• Better than average written and spoken communication skills.
• Outstanding interpersonal relationship building and employee coaching and development skills.
• Management experience in a team-oriented workplace preferred.
• Demonstrated ability to lead and develop a department and department staff members.
• Demonstrated knowledge of basic economics, budgeting, and accounting principles and practices.
• Demonstrated ability to serve as a knowledgeable resource to the organization's management team that provides leadership and direction.
• Excellent computer skills in a Microsoft Windows environment. Must include knowledge of Excel and skills in Access..
• Evidence of the ability to practice a high level of confidentiality.
• Excellent organizational management skills.

We are looking for an efficient and committed Manager to join our office. As a Manager, you will be managing the day to day activities. You will be responsible for arranging meetings for the staff, provide them necessary official documents and keep a record of the appointments within the office. You will be also arranging monthly repairs and renovations.

You will also be organizing office operations and procedures. You should be highly dedicated to work and have exceptional organizational skills. If you are ready to take up Manager duties and responsibilities, then apply right away. We will love to meet you.

Responsibilities of a Manager

• Work with Human Resources staff to recruit, interview, select, hire, and employ an appropriate number of employees.
• Provide oversight and direction to the employees in the operating unit in accordance with the organization's policies and procedures.
• Health and safety of the workforce.
• Carrying out and attaining the mission and the goals of the business unit managed.
• Development of a superior workforce.
• Development of the department.
• Development of an employee-oriented company culture that emphasizes quality, continuous improvement, key employee retention and development, and high performance.
• Personal ongoing self-development and personal growth as an employee.
• Coach, mentor, and develop staff, including overseeing new employee on boarding and providing career development planning and opportunities.
• Empower employees to take responsibility for their jobs and goals. Delegate responsibility and expect accountability and regular feedback.
• Consciously create a workplace culture that is consistent with the overall organization's and that emphasizes the identified mission, vision, guiding principles, and values of the organization.
• Lead employees using a performance management and development process that provides an overall context and framework to encourage employee contribution and includes goal setting, feedback, and performance development planning.
• Lead employees to meet the organization's expectations for productivity, quality, continuous improvement, and goal accomplishment.
• Provide effective performance feedback through employee recognition, rewards, and disciplinary action, with the assistance of Human Resources, when necessary.
• Maintain employee work schedules including assignments, job rotation, training, vacations, and paid time off, telecommuting, cover for absenteeism, and overtime scheduling.
• Maintain transparent communication. Appropriately communicate organization information through department meetings, one-on-one meetings, and appropriate email, IM (Instant Messaging), and regular interpersonal communication..
• Plan and implement systems that perform the work and fulfill the mission and the goals of the department efficiently and effectively.
• Plan and allocate resources to effectively staff and accomplish the work to meet departmental productivity and quality goals.
• Plan, evaluate, and improve the efficiency of business processes and procedures to enhance speed, quality, efficiency, and output.
• Manage the preparation and maintenance of reports necessary to carry out the functions of the department. Prepares periodic reports for management, as necessary or requested, to track strategic goal accomplishment.
• Communicate regularly with other managers, the director, vice president, president, and other designated contacts within the organization.
• Perform other duties and responsibilities, as assigned.

Manager Job Requirements

• Knowledge and experience in business, supervision, and management.
• Knowledge of the functions, operation, and mission of the specific department.
• Better than average written and spoken communication skills.
• Outstanding interpersonal relationship building and employee coaching and development skills.
• Management experience in a team-oriented workplace preferred.
• Demonstrated ability to lead and develop a department and department staff members.
• Demonstrated knowledge of basic economics, budgeting, and accounting principles and practices.
• Demonstrated ability to serve as a knowledgeable resource to the organization's management team that provides leadership and direction.
• Excellent computer skills in a Microsoft Windows environment. Must include knowledge of Excel and skills in Access..
• Evidence of the ability to practice a high level of confidentiality.
• Excellent organizational management skills.

The Manager/Senior Manager, Communication will be responsible for planning and leading the full range of communication activities on print and digital platforms, maintaining brand integrity across initiatives, and delivering external and internal communication materials for the organisation. A content-creator, he/she will also be required to liaise with stakeholders to gain an understanding of communication requirements and formulate appropriate messaging.

You will be a member of the Communication and Partnerships Department, which is responsible for developing and implementing branding and marketing activities across traditional and digital marketing platforms to achieve strategic communication objectives, resource mobilisation, community relations and experience management. We build SLEC’s brand awareness, engagement, and brand value, by reaching out to the public and stakeholders such as elders, their family members, corporate partners, donors, churches, volunteers and our own employees.

As a senior member of the communication team, you will lead the team, synergise with other teams within the department, and collaborate with others in the organisation to bring forward the SLEC brand uniquely and positively.

Responsibilities

Marketing Communication

• Lead the rebranding efforts and contribute to developing the brand strategy and integrated brand and marketing approach.
• Be the custodian of the organisation by maintaining brand integrity across all communication and marketing initiatives.
• Ensure effective planning and execution of communications efforts across all communications channels to bring the organisation’s key messages through to target audiences.
• Co-lead impact content and campaigns for external and internal communication channels (success stories profiling, speeches, press releases, presentation materials).
• Conceptualise multi-media content such as videos or infographics to support communications initiatives.
• Track content impact outcomes across the spectrum of communication on print and online channels, to optimise content for target audiences.
• Monitor corporate aspects of the website by ensuring that services and corporate information remain relevant and updated.
• Produce corporate collaterals, including the annual report, newsletters, brochures, and print and online news by coordinating internal stakeholders, writing content, managing timelines, and liaising with vendors for production and delivery.
• Support fundraising and community relations through relevant communication channels such as EDMs and digital media outlets.
• Guide team members by providing direction and helping to refine ideas and content.
• Manage brand reputational issues, formulate and execute crisis communication plan as the need arises.
• Oversee the events initiated by the department.
• Ensure quality and consistency in materials produced, and the timely reporting of required metrics.
• Day-to-day administrative tasks across the department.

Media Relations

• Develop content for a range of communication collaterals, including news releases, reports, infographics, and opinion pieces.
• Proactively engage online and mainstream media to promote and build positive awareness of SLEC.
• Lead media-related events (media interviews, media releases and publicity engagement materials).
• Support advisory to internal stakeholders on media outreach and management.

Job Requirements

• Bachelor’s Degree in Mass Communication, Marketing, Journalism, Event Management, or a similar discipline.
• Minimum six years of prior experience in marketing or corporate communication, content marketing or public relations.
• Excellent writing, proofreading, and editing skills.
• Strong media engagement skills.
• Excellent verbal and written English communication skills with strong problem-solving and interpersonal skills.
• Highly organised, detail-oriented and able to set clear guidelines and deadlines.
• Comfortable managing multiple projects and competing priorities in a fast-paced environment. Self-motivated, resourceful, a good team player, with an affable personality.
• Ability to work under pressure and tight deadlines.
• Effectively bilingual (spoken) in English and Mandarin will be an added advantage.
• Strong team management and people development skills.

Job Description & Requirements

You are responsible for the business performance of the restaurant, as well as maintaining high standards of food, service, and health and safety.

Take responsibility for the business performance of the restaurant
Plan and analyse restaurant sales levels and profitability
Prepare reports at the end of the shift/week
Create and execute plans for staff development
Accountable for labour and F&B costing matters, including inventory control and conducting bi-monthly stock
Handle staff disciplinary issues, conducting performance reviews and confirmation of staff
Provide effective leadership to the F&B team to ensure targets are met
Constantly review, evaluate operations/procedures and suggest improvements to the management
Coordinate the entire operations of the restaurant during scheduled shifts
Perform banking duties
Maintain high standards of quality control, hygiene, and health and safety
Ensure strict compliance by all service and kitchen staff to Company’s standard operating procedures
Any other appropriate duties and responsibilities as assigned
Requirements:

Strong command of both Mandarin & English in order to communicate and introduce menu items to customers
Excellent organizational skills , interpersonal & communication skills
Strong public relations skills
Ability to thrive in a challenging environment
Strong leader & team player
Capable of delivering profits, costs control and building of customer loyalty

Job Responsibilities include, but not limited to

• Scheduling Library Roster for Library staff
• Preparing and submitting various reports and records as required by the Library, DVD and Book Club Committees.
• Response to members complaints, resolve problems and/or contacting vendors as appropriate
• Ensure new acquisitions are released timely on every 1st of the month for our Members
• Catalogue and re-classify new and old Non-Fiction books
• Keep track of books ordered - report for the Library Sub-Committee
• Confirm Attendees for Meetings, Booking of rooms and preparing menu for meetings
• Managing any requests made by patrons which include but not limited to

1. Purchasing specific titles [monographs and DVDs]
2. Subscribing to magazines or newspapers
3. Accepting Donations
4. Dispute resolution among members

• Online purchase – list of books and DVDs submit to Purchasing Manager
• Submit booklist approved by the Library Sub-Committee for local purchase to the Purchasing Manager
• Prepare agenda for Library Sub-Committee and DVD Section
• Prepare GC Report and follow-up from meetings
• Ensure new implementations are in operation:
• Fines charges - Vlib (Library Management System) & Finance system automation
• New members elected monthly – Vlib & Membership database synchronization
• DVD operations and Invelos DVD Profiler (US software) – online DVD listing for browsing
• Self-Check machine kiosk for books (encourage members to use)
• Work pad stations for RFID – reader to scan items at the library counter
• Automated Email Services – overdue and reservation notices to members
• Work with vendors – 3M (RFID vendor) & VTech (Library Management System vendor) on requests from Sub-Committees and Management
• Recommend best sellers/good reads to members
• Interaction with members for feedback to improve library services
• Select and purchase new books with Library Sub-Committee representative monthly
• Organise Library events such as ‘Meet The Author Evening’
• Organize library visits for staff and Committee members
• Training courses for executive and associates – suggest and plan new and essential courses
• Manage Budget for Books/DVDs/Periodicals - ensure within Budget
• Raise purchase requisition for projects listed in the Annual Budget/Capex
• Annual Report – submission
• Any other ad-hoc tasks that require attention, such as assisting IMDA submissions, interviewing library candidate

Share

• Check in and check out Books at the Library counter
• Assist members to use Self-Check machine to check out books
• Assist members with photocopying
• Assist members with the internet stations
• Responsible for the on-going Book culling exercise
• Reply to email enquiries
• Handle telephone enquiries

Requirements

• A degree or equivalent in Library Science, with at least 3 years of experience
• Service-oriented and comfortable with public speaking and presentations
• Ability to work on scheduled shifts which include weekends and public holidays
• Excellent written and verbal communications skills in English
• Good organizational, planning and time management skills
• Good knowledge of Microsoft Excel, Word, and PowerPoint
• High level of digital and information literacy

Job Highlights

• Career Development and Opportunities
• Duty Meals, Birthday Leave & Flexible benefits
• Complimentary Room Nights & Discounted Room Rates

We are looking for Duty Manager to join our team

As a Duty Manager, we rely on you to:

• Manage day-to-day staffing requirements, plan and assign work in accordance with the Front office requirements to ensure the efficiency in running of the Hotel's operation.
• Ensure smooth operation on a daily basis
• Review feedbacks, guest comments, and other information pertaining to front office
• Track guest satisfaction levels and handle guests' complains
• Documentation of hotel risk management reports for investigation and process recommendations for future prevention and improvement
• Overall in-charge of the hotel during the midnight shift in the absence of the senior management
• Identify training needs and develop training programs
• Ac-hoc duties as assigned

We are looking for someone who:

• Takes pride in being a hotelier
• Good communication skills
• Loves interacting with guests from all backgrounds
• Preferably has at least 2 years of relevant experience
• Enjoys coming up with best fit solutions
• Is a friendly, helpful and trustworthy leader
• Must be detail-focused and guest-oriented

If you are the right person, what are you waiting for? Click the APPLY button now!