Customer Support (Bahasa, English & Japanese)
Full-time
Others
Kampung Bali, Tanah Abang...
10 months ago
Conduct account opening and verification procedures.Communicate directly with clients regarding account registration; promotion; and company services......
- Conduct account opening and verification procedures.
- Communicate directly with clients regarding account registration; promotion; and company services.
- Receive, accommodate, and follow up on inquiries, criticism, suggestions, complaints, and feedback from clients.
- Accurately manage and resolve client issues
- Make decisions on handling customer complaints based on SOP
- Convey the conclusion of the complaint follow-up process to the client.
- Analyzing customer satisfaction surveys.
- Obliged to protect data and information related to customers, systems and everything related to the company
- Provide input and suggestions according to their respective fields, for the development and progress of the company
- Other ad hoc tasks to be assigned
Official account of Jobstore.
