Total 136 Duty Manager job vacancies in Information Technology category in Pasir Gudang

Main responsibilities

• Drive profitable sales growth on existing customers
• Secure new business from existing customers and hunt for new customers.
• Build sales pipeline and secure sales growth
• Collaborate closely with Customer Services to secure growth on existing accounts, and secure an account team approach
• Collaborate closely with commercial team to secure that customer deals are profitable
• Together with Sales Manager set and reach ambitious targets for own customer portfolio
• Secure full compliance with CTI-Maritec sales governance for own portfolio
• Ensure accurate and updated information on own accounts in Salesforce
• Contract management, make sure accounts adhere to all terms, including credit
• Develop sales plans for own client portfolio
• Work closely with the Commercial team to increase sales and develop strong customer relationships
• Secure multilevel entry points with own accounts
• Implement and follow up on campaigns/offers
• Collaborate closely with the Credit team, monitoring and taking corrective actions when needed
• Responsible for ensuring all client accounts have credit approval limits in place in accordance with the Credit Policy and DLA.
• Responsible for credit collections and credit risk management related to client portfolio.
• Co-ordinate for all NDT Testing Business including Quote preparation, NDT testing Plan confirmation, co-ordination with Client.

Accountabilities

This position will be measured:

• Agreed sales targets
• Designated Accounts’ sales growth
• Account profitability
• Customer face time (Sales calls)
• Compliance with CTI-Maritec Sales Governance
• Total Accounts Receivable and Customer Credit Time
• Customer credit exposure against credit exposure approval limits
• Overdue debt percentage

Qualifications

Mandatory requirements

• Bachelor degree. Lack of formal education can be compensated by relevant experience.
• Preferably international sales experience (Prefer to have shipyard and NDT experience)
• Experience from negotiating with customers
• Proven communication skills and a good command of the English language (verbal and written)
• Proven track record of establishing and maintaining relationships with customers
• Ability to work independently by planning and organizing own work
• Ambitious and a strong desire for success with a commercial mindset
• Able to meet deadlines through good time management and allocation of priorities
• IT literate, with experience from working with excel, MS office, CRM systems etc.
• Highly structured
• Good time management & allocation of priorities
• Results oriented

Company Description

At Grab, every Grabber is guided by The Grab Way, which spells out our mission, how we believe we can achieve it, and our operating principles - the 4Hs: Heart, Hunger, Honour and Humility. These principles guide and help us make decisions as we work to create economic empowerment for the people of Southeast Asia.

Get to know our Team:

We’re a high-performing team of passionate, fun-loving, and hardworking individuals with varied backgrounds who come together to support a common mission: enable Grab to deliver faster, better, and more efficiently with each and every roll out.

Largely based in Singapore, our team members are spread across various countries managing multiple initiatives to deliver features that touch the everyday lives of millions of customers across southeast asia through Grab.

As TPM for the APEX team, you will be working with dynamic engineering teams who are on a mission to build Services and Tools that will empower and scale across every engineering team at Grab.

The day-to-day activities:

• General project and program management - define and drive project timelines, milestones, track & report progress, resolve impediments.
• Quarterly roadmap planning and prioritization.
• Deliver programs that span across multiple cross-functional Engineering teams.
• Continuously find ways to help teams and the organization improve how it delivers.
• Facilitate Technical whiteboard sessions to troubleshoot project implementation details and remove blockers for the team.

The must haves:

• At least 8 years of expereince in Technical Program Management or a similar technical leadership role in the Tech Industry.
• Manage a variety of complex, cross-functional programs and lead all aspects of assigned program delivery.
• As a TPM, you will be working with a team focusing on building Infrastructure, platforms, and technologies for various Grab internal teams whose mission is to build products that impact the lives of millions of passengers, drivers, and merchants every day.
• Create and maintain the Delivery Roadmap for the teams you work closely with, along with the respective Tech Managers and Tech leaders.
• Define how to drive these programs and continuously find ways of improving this process in a data-driven manner.
• Embrace Grab’s culture and principles and promote an environment which embodies Grab’s Principle and Values.
• Project/Program delivery with a strong technical leadership background in various Cloud Product suites such as AWS/Azure/GCP etc.
• Strong organizational and interpersonal skills, which will enable you to succeed in Grab's fast-paced environment.
• An understanding of Agile is desirable but not essential; more important than your specific skill set is your ‘can do’ attitude and willingness not to be constrained by your job description.
• Effective communication skills to handle comms with senior management, cross-functional teams, and a proven track record of getting things done/shipping projects.
• Experience working in a dynamic, fast-moving environment where autonomy and self-decision making is needed (to an extent) and able to juggle between different projects/tasks.
• Experience in leading a team of technical program managers in fulfilling organization goals and objectives is desirable
• Experience advising on technical solutions whenever needed is advantageous but not essential.
• Experience in program managing complex Technology infrastructure projects.
• Experience in internal platform delivery.

• Responsible for technical governance and QA/QC compliance / excellence across the Fuels laboratory network in Asia Pacific (APAC) and Eastern Europe, Middle East, Africa (EEMEA)
• Ensures proper analysis and timely findings/responses/mitigation in a consistent and factual manner; establish & follow the escalation and reporting processes
• Providing governance, risk, and compliance for technical data and insights to drive improvement across the laboratory network, and Fuels business as a whole
• Design, implement and manage comprehensive data governance frameworks, policies, and procedures
• Collaborate with cross-functional teams to define technical governance objectives and align them with business goals
• Establish quality standards, KPI measurement guidelines, and efficiency of laboratory management processes
• Drive the adoption and compliance of technical governance practices throughout the organization
• Conduct regular laboratory assessments and audits to identify vulnerabilities and recommend remedial actions
• Lead the investigation of non-conformities and ensure corrective actions provide best-in-class solutions
• Provide guidance and support to the QA/QC technical teams across both regions to ensure compliance with relevant industry regulations and international standards

Job Description

Service Quality Management

• Monitoring and Reporting of service KPI’s
• Analysis, sharing root cause, improvement plan setup, best practice sharing
• Able to provide minor troubleshooting and assisting on product related issues
• Provide Technical assistance on Mobile Products (Mobile phone, Tablet, Wearables) to our Authorized Service Centre and Contact Centre
• Ensures high level of quality service is achieved so as to enhance Samsung customer experience
• Conduct product training and transfer knowledge to Service Centre and Contact Centre

Quality Monitoring

• Monitoring of Mobile product (Mobile phone, Tablet, Wearables) quality
• Sharing insights information, co-worked with factory for improvement plan
• Observe quality issue trend and report to management
• New model status monitoring
• Liaising with HQ and follow up quality related matters

Other Activities

• Support setting up and troubleshoot of repair facilities in repair center
• Support Products service/repair activities when required
• Support Service content review, Engineer Motivation

Project Management

• Participating in ad-hoc projects related to service operation
• Follow up on task assignment, coordinate with relevant parties
• Regular update task progress and challenges or opportunities / alternative solution to management

Requirements

• At least 5-7 years of experience in Mobile Electronics and after sales industry and customer centric environment
• Technical and product knowledge with troubleshooting skillset
• Experience on conducting Technical training to vendors
• Experience in data analyzing , produce report and communicating actionable insights to subsidiaries and management
• Good problem solving skills such as prioritization, critical thinking and hypothesis development
• Must be self-motivated, organized, and able to work without direct supervision
• Outstanding multi-tasking and teamwork capabilities

PRODUCT AREA

Behind everything our users see online is the architecture built by the Technical Infrastructure team to keep it running. From developing and maintaining our data centers to building the next generation of Google platforms, we make Google's product portfolio possible. We're proud to be our engineers' engineers and love voiding warranties by taking things apart so we can rebuild them. We keep our networks up and running, ensuring our users have the best and fastest experience possible.

JOB DESCRIPTION

Google's infrastructure needs go far beyond server computers. As Google's products and services scale the globe, the Strategic Negotiation team works behind the scenes to secure infrastructure for Google's future -- everything from underwater cables to physical data center space. As a Strategic Negotiator, you combine your deep market knowledge of a given sector with tech industry savvy to negotiate cost-effective solutions to support Google's infrastructure growth. You'll work with specific project teams on negotiating deals, managing vendor and partner relationships and presenting deal recommendations to our Tech leadership. Your successful negotiations have the potential to save Google millions of dollars in operating costs and impact every part of the business.

ADDITIONAL JOB DESCRIPTION

In this role, you will work within the Google Energy and Location Strategy team. You will help to drive location strategy, site selection, and portfolio management for new and existing data centers sites and related infrastructure. You will support the development of the company's global energy portfolio strategy (e.g., identifying and helping in the creation of industry leading renewable energy projects), to support the company’s goal to be carbon neutral.

Qualifications

JOB RESPONSIBILITIES

• Work with internal and external technical teams to identify, define, and pursue site selection projects and initiatives necessary to meet Google's ongoing data center needs.
• Lead data center site evaluations and selection processes, and monitor progress against objectives, provide regular status reports and financial metrics to support portfolio decisions.
• Lead the acquisition of appropriate data centers and develop strategic agreements with vendors, landowners, and key suppliers for space and utility services.
• Manage the strategy for ongoing growth at existing sites and develop metrics for the mapping and tracking of portfolio management issues regarding site/infrastructure development.
• Develop inclusive workplace for colleagues in day-to-day interactions and conversations.

MINIMUM QUALIFICATIONS

• Bachelor's degree in Business Management, Real Estate, Public Policy, Finance, Technology, Engineering, or equivalent practical experience.
• 4 years of experience negotiating bilateral real estate and infrastructure agreements.
• Experience managing project delivery, including project scope, time, and budget.

PREFERRED QUALIFICATIONS

• Experience in economic development policy, financial modeling, infrastructure development, agreement drafting/redlining, and presentation development.
• Experience in power transmission and distribution, telecommunications infrastructure, data center technology, and electrical and cooling technology.
• Experience with real estate markets within Asia Pacific region and establishing infrastructure in markets.
• Ability to provide commercial and technical solutions.

TPM manages the implementation of all the technical aspects of a project/program, since the technical solution through deployment activities and customer acceptance. TPM plans, organizes and pilots the Technical Project in the framework of the overall project. TPM is the customer prime interface for all the technical aspects of the project and manages the day to day technical relationship with the customer. TPM works closely with the Solution Architect and Product Line Managers to deliver the project. This Senior position is to oversee a large project (cost and time), involving multiple BG / BU.

Key Responsibilities / Functions:

• New Product introduction into Customer Lab and Product Homologation process.

• Customer Relationship Management, for the technical solution. Close team work with CPM.

• Lead, plan and organize technical activities involving internal and external stakeholders.

• Contribution to Service Business/Solution Creation, seeking to define new opportunities to expand and renew contracts with the customer.

• Provide technical expertise for product introduction, testing, integration, upgrade/retrofit and acceptance.

• Proactively manage changes in technical scope and identify potential risks and devise contingency plans.

• Prepare and deliver progress reports, customized documents/presentations for technical activities and clarifications of critical issues.

• Leading the Project Technical Team and may perform some line manager responsibilities.

• Stakeholder Management, including prepare a clear and affective communications plan. Monitors, controls and reports KPIs defined in contract. Establish a solid relationship with different BG/BU and PLMs.

• Conduct Change and Risk Management.

• Ensures that the project meets all quality’s KPIs and looks continuously for quality improvement and Customer satisfaction.

• Completes the project closure and / or handover as required.

• Planning various aspects of the project's execution; from product introduction, development, lab verifications, acceptance testing, and deployment with final acceptance along with organizing necessary resources to provide the customer with technical, management and cost proposals.

• Supporting internal project meetings to ensure all project technical commitments are on track and facilitate information exchange across to the different Nokia teams.

• Providing regular executive and working level status reports to communicate the progress of the project.

Qualifications

Required Minimum Qualifications: (Education, Technical Skills/Knowledge)

• Bachelor´s Degree in Telecommunication, Information Technology, Computer Science, Engineering, or applicable Industry experience

• At least 10 years of relevant Technical experience in Telecom Industry. Minimum 5 years of relevant New Product Introduction experience. Experience working for big accounts (T-Mobile, ATT, Verizon) is highly desirable.

• At least 5 years in Fixed Access Wireless projects.

• Good understanding of the Nokia interworking’s from Demand Planning, Forecasting, Material Management to Delivery. Previous experience in Fixed Access Wireless (RGW-4G and 5G) and WiFiBeacons is highly desirable.

• Strong Project Management, Program Management, and Technical Delivery experience required

• Excellent verbal and written communication skills, with experience working directly with both business and technical stakeholders - Prior knowledge and successful experience leading/managing internal process/quality teams and identifying and facilitating process/quality improvements.

• Strong interpersonal and leadership skills.

• To be based in Bellevue, WA, office.

Competence Requirements

• Strong leadership and Behave ethically.

• Customer relationship management and focus.

• Strong technical background.

• Effective Communication

• Organization and Planning

• Adaptability

• Decisiveness

The Technical Delivery Manager is responsible for leading a team of system analyst programmers and developers, managing the system development for the trade platform, implementation and support of Cards related applications on the internal platform with overall accountability, ensuring product deliveries are timely and good quality.

Responsibilities will include –

• Responsible for end-to-end software development and support. This will include pre-project initiation, impact analysis, functional specifications to development, implementation, testing and support.
• Responsible for the understanding and contributing to the technical solution from design through to code level.
• Partner with various stakeholders (clients, suppliers) to understand the project requirements and provide thought leadership on solution and technology.
• Manage or lead a team of developers to implement solution that meet the stakeholder requirements and are in alignment with our business objectives
• Responsible for the understanding and contributing to the technical solution from design through to code level.
• Should be hands on and unafraid to modify existing programs when required.
• Work closely with clients in all change requests, analyze and review enhancements for compatibility and adhere to operating guidelines.
• Work with various third parties to ensure product deliveries are timely and good quality.
• Manage the application setup and deployment components
• Manage and resolve development issues and escalation
• Communicate and seek concurrence to refine FSD where required.
• Manage budget coming from different projects.
• Ensure project documentation is done up in accordance to client standards
• Ensure appropriate standards and procedures are adhered to during the development process to support quality deliverables.
• Coordinate with internal teams and vendors to resolve application and system issues
• Execute tasks related to project / change request / maintenance request
• Drive continuous improvement initiatives to enhance project delivery processes, tools, and methodologies.
• Foster a culture of innovation within the team, encouraging experimentation and the adoption of new technologies and practices.

Skills & Experience requirement

Skills & Experience

• At least 10+ years of experience in application development and maintenance with full software development life cycle experience
• Functional knowledge in Card Ecosystem (Card acquisition, issuance, authorization, settlement, disputes, scheme compliance)
• Hands-on experience on cards application domain on trade platforms
• Significant domain knowledge in Cards and Payments.
• Technically competent in COBOL, CICS , Batch and EZT programming
• Experienced in working with mainframe online related technologies including
• CICS/Online
• Message layer/API integration
• CICS Expediter
• Experience with Mainframe Batch Processing Enviornment JCL, JES2 Batch and VSAMGood working knowledge skills with Microsoft Office Products, Microsoft Visio and Microsoft Project.
• Concise understanding of the system development life cycle
• Have experience working on Cards Related application operating on Open Platform eg Linux/Windows
• Proven experience to project manage a team of developers and vendors in
• Good functional knowledge of cards to design and develop effective / efficient solutions in meeting business requirements
• Experience with large scale Cards migration on Cardlink will be advantageous
• Proven experience to project manage a team of developers and vendors in ensuring timely delivery of system enhancement of varying scales
• Good working knowledge skills with Microsoft Office Products, Microsoft Visio, and Microsoft Project.
• Embrace the principles of servant leadership, prioritizing the needs of the team and enabling their success.
• Excellent communication skills
• Strong problem solving skills
• Ability to multi-task and perform well under pressure

PRODUCT AREA

At YouTube, we believe that everyone deserves to have a voice, and that the world is a better place when we listen, share, and build community through our stories. We work together to give everyone the power to share their story, explore what they love, and connect with one another in the process. Working at the intersection of cutting-edge technology and boundless creativity, we move at the speed of culture with a shared goal to show people the world. We explore new ideas, solve real problems, and have fun — and we do it all together.

JOB DESCRIPTION

Fast-paced, dynamic, and proactive, YouTube’s Trust & Safety team is dedicated to making YouTube a safe place for users, viewers, and content creators around the world to belong, create, and express themselves. Whether understanding and solving their online content concerns, navigating within global legal frameworks, or writing and enforcing worldwide policy, the Trust & Safety team is on the frontlines of enhancing the YouTube experience, building internet safety, and protecting free speech in our ever-evolving digital world.

Qualifications

JOB RESPONSIBILITIES

• Own and manage Scaled Abuse review of Pert, Pert-Lite, and Executive escalations, driving consensus across all stakeholders in close coordination with Rapid Response.
• Develop deep knowledge of Scaled Abuse policies to ensure faster, more efficient resolution.
• Ensure that all escalations are triaged, tracked, investigated, resolved, and communicated accurately using internal tools and systems. Manage or assist in conducting reviews to capture lessons-learned and post-mortems, and ensure regular follow-up.
• Serve as Incident Response Manager for high-priority escalations and events from intake to execution to closure.
• This role may be exposed to review graphic, controversial, and offensive video content during team escalations in line with YouTube’s Community Guidelines, with a focus on adversarial abuse.

MINIMUM QUALIFICATIONS

• Bachelor's degree or equivalent practical experience.
• 4 years of experience in data analytics, Trust and Safety, policy, cybersecurity, or related fields.
• Ability to work non-standard, on-call rotation work hours, including weekends.

PREFERRED QUALIFICATIONS

• Experience in escalation management, adversarial abuse fighting, and reviewing online content.
• Excellent analytical skills with solid knowledge of SQL.
• Ability to understand detection and tooling systems.
• Excellent problem-solving and critical thinking skills with attention to detail in an ever-changing environment.
• Excellent written and verbal communication skills to drive consensus across stakeholders, record decisions, and share outcomes.
• Excellent drafting skills, including translating complex policies into concise summaries.

PRODUCT AREA

Google is an engineering company at heart. We hire people with a broad set of technical skills who are ready to take on some of technology's greatest challenges and make an impact on users around the world. At Google, engineers not only revolutionize search, they routinely work on scalability and storage solutions, large-scale applications and entirely new platforms for developers around the world. From Google Ads to Chrome, Android to YouTube, social to local, Google engineers are changing the world one technological achievement after another.

JOB DESCRIPTION

A problem isn’t truly solved until it’s solved for all. That’s why Googlers build products that help create opportunities for everyone, whether down the street or across the globe. As a Technical Program Manager at Google, you’ll use your technical expertise to lead complex, multi-disciplinary projects from start to finish. You’ll work with stakeholders to plan requirements, identify risks, manage project schedules, and communicate clearly with cross-functional partners across the company. You're equally comfortable explaining your team's analyses and recommendations to executives as you are discussing the technical tradeoffs in product development with engineers.

Our goal is to build a Google that looks like the world around us — and we want Googlers to stay and grow when they join us. As part of our efforts to build a Google for everyone, we build diversity, equity, and inclusion into our work and we aim to cultivate a sense of belonging throughout the company.

Qualifications

JOB RESPONSIBILITIES

• Provide complete (i.e., concept, development, validation, and launch) ownership of all core products within designated area (i.e., Mechanical Yard, Electrical Yard, Server Hall, Controls Systems, etc.), acting as a single point of contact for driving scope, schedule, cost, and resource management.
• Drive cross-functional Product Development with velocity, simplicity, cost, and new tech-insertion considerations with purpose.
• Work closely with Product Development and Insertion, Programs, and Systems team, and the Electrical and Mechanical/Structural engineering teams to define and deliver on all product requirement documents.
• Lead and influence others as part of projects or programs, fostering relationships, trust, and collaboration.
• Manage large-scale design program and project plans within your designated area from inception through completion following product life cycle strategies.

MINIMUM QUALIFICATIONS

• Bachelor's degree in Electrical, Mechanical, Industrial Engineering, or in a technical field, or equivalent practical experience.
• 5 years of experience in program management.
• 3 years of experience in program, product, or project management through PLC processes.

PREFERRED QUALIFICATIONS

• Experience within complex organizational settings (e.g., PMO, geographic dispersion, etc.).
• Experience with software development life cycle and program management.
• Experience within complex organizational settings (e.g., PMO, geographic dispersion, etc.).
• Ability/experience to manage complex projects involving team members from multiple disciplines and geographies.
• Knowledge of program management spanning planning, execution, and program delivery.
• Excellent program management skills and ability to keep multiple priorities moving at the same time.

We are looking for a Product Manager with at least 5 years of experience to support our growing product portfolio as we embark on our expansion plan in the region. We are also keen to speak with you if you have less than 5 years of experience in product development or you are in a technology role and are keen to make a transition into product development. This role will report to Alex Lew, our Chief Product Officer.

Who are you?

You are passionate in creating applications that will deliver values to the users. You possess good understanding of project life cycles and methodologies and high level of stakeholder engagement and management skills with internal and external stakeholders. You also have excellent analytical and creative problem-solving skills, with the drive in providing the best user experience while being empathetic with the users’ as you resolve their pain points. You could have expertise in using project management tools like JIRA Software and some experience in the healthcare or insurance industry. Ideally, you have a professional or academic background in technology.

What awaits you?

Not just a front row seat, but you will be on stage and be part of the action as we revolutionise healtcare. You will get to:

• develop innovative and best-in-class products that uniquely serve our patients, doctors and partners
• collaborate with engineering, design, analytics and data science team to define an ambitious product strategy, develop and maintain a prioritized product backlog, and execute on delivering great experiences for our users
• define and communicate product requirements and specifications by thinking creatively and rigorously about how to solve problems that have never been solved within the telemedicine industry
• partner with marketing and business counterparts and other internal and external stakeholders on innovative and well-defined go-to-market plans
• launch products based on quantitative and qualitative data on user behaviour and experimentation, as well as being able to continuously iterate your product to enable more delightful customer experience
• review and ensure test cases for quality assurance testing and user acceptance testing are well defined
• define success metrics and consistently measure the impact of your work
• guide product executives in product executions, features and solutions

PRODUCT AREA

At YouTube, we believe that everyone deserves to have a voice, and that the world is a better place when we listen, share, and build community through our stories. We work together to give everyone the power to share their story, explore what they love, and connect with one another in the process. Working at the intersection of cutting-edge technology and boundless creativity, we move at the speed of culture with a shared goal to show people the world. We explore new ideas, solve real problems, and have fun — and we do it all together.

JOB DESCRIPTION

As the Partner Technology Manager (PTM) on the Partner Technology Operations team, you will responsible for owning the technical relationship with YouTube's content partners. This involves working with and debugging technology-centric operational issues (such as automating manual processes to minimize human error) that partners have, identifying technology-driven strategies for these partners to achieve their business objectives, and also create internal tools and data pipelines (for Partnerships and cross-functional teams) to ensure product/business vertical operational efficiency.

Qualifications

JOB RESPONSIBILITIES

• Identify, drive, and optimize the business flow from existing and new business opportunities by leveraging YouTube technologies with our strategic partners.
• Perform implementation reviews, advocate new product features, and ensure the prompt and proper resolution of our partner’s technical challenges.
• Improve product feature offerings by providing partner feedback to internal cross-functional teams, including Product Management and Engineering.
• Guarantee the technical aspects of a partner’s integration (both new and ongoing) by providing necessary documentation and technical guidance.
• Manage and support partners and stakeholders in Indonesia.

MINIMUM QUALIFICATIONS

• Bachelor's degree in Computer Science, a related technical field, or equivalent practical experience.
• Experience working with client-side web technologies (e.g., HTML, CSS, JavaScript, or HTTP).
• Experience coding with one or more programming languages (e.g., Java, C/C++, Python).
• Experience in technical troubleshooting, and managing internal/external partners or customers.

PREFERRED QUALIFICATIONS

• Master's degree, MBA, or other advanced degree.
• Experience with internet video technologies (e.g., Digital Rights Management [DRM] solutions, video or audio codecs, live streaming, SFTP delivery, etc.).
• Ability to engage effectively in customer-facing or partner-facing roles, and familiarity with the Indonesian internet and media ecosystems.
• Ability to understand complex technical concepts, and adapt to the level of communication to suit the audience’s understanding.
• Excellent project management skills and attention to detail, with the ability to work well in a cross-functional team environment.
• Ability to communicate in Bahasa Indonesia fluently to collaborate with colleagues and complete tasks and projects.

Join our team as a Senior Technical Service Manager and make a significant impact by providing exceptional technical support to our clients and internal teams. As a valued member of our team, you'll play a key role in offering technical guidance and support, and ensuring customer satisfaction. If you have a strong technical background, excellent communication skills, and a dedication to delivering high-quality service, we want to hear from you! Apply now and become an integral part of our dynamic team.

Main responsibilities:

1. Perform tests on Fedegari technology application, on behalf of customers and/or through project activities of internal interest.
2. Manage internal projects focused on testing Fedegari process technology application.
3. Deliver technical training on sterilization, decontamination and washing processes
4. Providing technical guidance and support to both our clients and internal departments.

List of tasks

• Provide technical guidance and expertise to the team during product installations, troubleshooting technical issues and providing solutions,both remotely and on-site as needed.
• Participate in customer meetings and presentations to discuss technical solutions, address concerns, and build strong customer relationships
• Conduct regular training sessions to update the sales team on new technical developments and industry trends
• Develop and implement standard operating procedures (SOPs) for technical service activities.
• Implementing and optimize processes to streamline technical service operations and enhance overall efficiency.
• Stay updated on industry standards, regulations, and certifications to ensure compliance and adherence to quality and safety requirements.
• Applying GMP (Good Manufacturing Practice) knowledge to ensure compliance with industry standards and regulations.

Qualifications:

• Diploma or bachelor’s degree in Engineering
• Minimum 8-10 years of experience in technical service or related field.
• Strong technical expertise in Pharmaceuticals is an advantage.
• Excellent communication skills, both verbal and written.
• Ability to multitask and prioritize tasks effectively.
• Strong problem-solving and analytical skills.
• Customer-oriented mindset with a focus on delivering high-quality service.
• Experience in washing sterilization and depyrogenation processes for injectable sterile products, as well as familiarity with GMP processes, is an advantage
• Travel expectations up to approx. 25%

Interested applicants are invited to apply directly at the NUS Career Portal.

Your application will be processed only if you apply via NUS Career Portal.

We regret that only shortlisted candidates will be notified.

Job Description

We are seeking a talented and creative Content Marketing and Digital Campaign professional to join the Communications Team at NUS School of Computing. You will play a pivotal role in developing and implementing content strategies to drive engagement and brand awareness across various digital channels. You will also be responsible for creating and optimizing digital campaigns across various platforms to drive brand visibility and conversions.

Working as a part of the Communications Team, you will play a crucial role in enhancing our online presence and delivering an exceptional user experience. You will also collaborate with cross-functional teams to create compelling content that resonates with our target audience.

This role requires a blend of creativity, strategic thinking and analytical skills to curate compelling content that resonates with our target audience and aligns with the strategic goals of NUS School of Computing.

Key Responsbilities

Content Strategy: Develop and implement content strategies aligned with overall marketing objectives. Conduct research on industry trends, market dynamics and target audience insights to inform strategy and execution

Content Creation and Management: Oversee the creation of high-quality written, visual, and multimedia content, including articles, news bytes, videos and social media posts. Collaborate with internal and external stakeholders, including subject matter experts to produce compelling content. Ensure all content is on-brand, consistent in style, tone, and voice to bring out the essence and purpose of NUS Computing

Content Distribution and Promotion: Develop and execute content distribution strategies to maximize reach and engagement. Manage social media channels, email campaigns, and other distribution channels to amplify reach

Campaign Strategy: Develop comprehensive digital marketing strategies aligned with the strategic goals and target audience of NUS School of Computing

Campaign Execution: Implement and manage digital campaigns across multiple channels, including but not limited to website, social media, TV Display and email marketing

Audience Targeting: Utilize segmentation and targeting techniques to reach relevant audiences and maximise campaign effectiveness

Collaboration: Collaborate with the broader NUS School of Computing community to integrate content into overall marketing efforts and initiatives

Stay Updated: Stay abreast of industry trends, best practices and emerging technologies in digital marketing to continuously improve campaign strategies and tactics

Collaboration: Mentor a team of content editors and coordinators to ensure successful execution of content initiatives. Foster a culture of innovation and continuous improvement

Ad hoc projects as assigned

Qualifications

• Bachelor's degree in Marketing, Communications, Journalism or related field
• 8+ years of experience in branding and marketing with a proven track record of creating and executing successful content strategies and digital campaigns
• Creative thinking and problem solving ability, with a results-driven mindset
• Strong writing, editing, and storytelling skills, with a keen eye for detail and creativity
• Familiar with audience targeting and personalised touch points related to various outreach programs (internal and external)
• Good knowledge of developing messages with unified narratives which will differentiate a global educational institution
• In depth knowledge of CMS, email marketing, digital marketing channels, tools and techniques including but not limited to social media
• Excellent communication and collaboration skills, with the ability to work effectively in a cross-functional team environment
• Strong project management and organizational skills, with the ability to manage multiple projects and deadlines simultaneously
• The successful incumbent will be offered an initial 2 years contract, subject to renewal

Join the Communications Team at NUS Computing and contribute your expertise to drive growth and create impact.

Apply now and be part of our journey in shaping the future of education and technology!

PRODUCT AREA

In Google Search, we're reimagining what it means to search for information – any way and anywhere. To do that, we need to solve complex engineering challenges and expand our infrastructure, while maintaining a universally accessible and useful experience that people around the world rely on. In joining the Search team, you'll have an opportunity to make an impact on billions of people globally.

JOB DESCRIPTION

Like Google's own ambitions, the work of a Software Engineer goes beyond just Search. Software Engineering Managers have not only the technical expertise to take on and provide technical leadership to major projects, but also manage a team of Engineers. You not only optimize your own code but make sure Engineers are able to optimize theirs. As a Software Engineering Manager you manage your project goals, contribute to product strategy and help develop your team. Teams work all across the company, in areas such as information retrieval, artificial intelligence, natural language processing, distributed computing, large-scale system design, networking, security, data compression, user interface design; the list goes on and is growing every day. Operating with scale and speed, our exceptional software engineers are just getting started -- and as a manager, you guide the way.

With technical and leadership expertise, you manage engineers across multiple teams and locations, a large product budget and oversee the deployment of large-scale projects across multiple sites internationally.

Qualifications

JOB RESPONSIBILITIES

• Set and communicate team priorities that support the broader organization's goals. Align strategy, processes, and decision-making across teams.
• Set clear expectations with individuals based on their level and role and aligned to the broader organization's goals. Meet regularly with individuals to discuss performance and development and provide feedback and coaching.
• Develop the mid-term technical vision and roadmap within the scope of your (often multiple) team(s). Evolve the roadmap to meet anticipated future requirements and infrastructure needs.
• Design, guide and vet systems designs within the scope of the broader area, and write product or system development code to solve ambiguous problems.
• Review code developed by other engineers and provide feedback to ensure best practices (e.g., style guidelines, checking code in, accuracy, testability, and efficiency).

MINIMUM QUALIFICATIONS

• Bachelor’s degree, or equivalent practical experience.
• 5 years of experience with software development in one or more programming languages (e.g., Python, C, C++, Java, JavaScript).
• 3 years of experience in a technical leadership role; overseeing strategic projects, with 2 years of experience in a people management, supervision/team leadership role.

PREFERRED QUALIFICATIONS

• Master's degree or PhD in Computer Science or related technical field.
• 3 years of experience working in a complex, matrixed organization.

Interested applicants are invited to apply directly at the NUS Career Portal.

Your application will be processed only if you apply via NUS Career Portal.

We regret that only shortlisted candidates will be notified.

Job Description

AI Singapore (AISG) is a national AI programme launched by the National Research Foundation (NRF) to anchor deep national capabilities in Artificial Intelligence (AI).

The programme office is hosted by the National University of Singapore (NUS) and brings together all Singapore-based research institutions and the vibrant ecosystem of AI start-ups and companies developing AI products to perform use-inspired research, grow the knowledge, create the tools, and develop the talent to power Singapore's AI efforts.

AI Singapore is sourcing for an individual to join the AI Innovation team as an Assistant Programme Manager / Senior Executive. The Assistant Programme Manager / Senior Executive will assist the Head, Talent Operations, AI Innovation, in managing and overseeing programmes that will impact the AI initiatives within AI Singapore and will be working closely with the AI Innovation Team to facilitate approvals in accordance to the governance structure within AI Singapore.

He / She will need to interact with Directors, internal administrative teams, professors, external funders and the respective institution’s administrative team.

Duties and Responsibilities

The Assistant Programme Manager / Senior Executive will manage, execute, support and track the progress of one or many concurrent programmes/initiatives, to bring the programmes to their successful completion. He / She is expected to:

• Work closely with the AI Innovation team and other stakeholders as required.
• Plan, coordinate and communicate programme plans, timelines and activities to internal and external AI Singapore stakeholders.
• Participate in programme launch activities such as estimation of efforts, preparation of high-level plans with timeline and resource-related requirements such as staffing and coordination.
• Monitor and track progress of programmes and stay on top of the programmes to ensure smooth execution.
• Manage and coordinate programme deliverables to ensure the programme quality and objectives.
• Manage the reimbursement and disbursement of funds, where applicable.
• Analyse and highlight programme risks, and develop necessary risk mitigation plans.
• Maintain programme issue register to keep close watch of programme issues till their resolution.
• Manage stakeholders’ expectations by understanding customers’ needs and providing realistic expectations and scope of the programmes for the AI Singapore team to execute upon.
• Provide periodic update on programme milestone progress to programme sponsors and escalate issues not resolvable through the AI Singapore management.
• Keep a complete record of all programme documentation (minutes, presentations, terms and conditions) to allow for easy and quick extraction for audit purposes.
• Support all auditing requirements for the programmes.
• Perform the tasks as assigned and delegated by the Head, Talent Operations.

Qualifications

• Bachelor’s Degree or equivalent practical experience.
• Strong programme management skills, with ability to manage one or more programmes concurrently.
• Strong verbal and written communication skills.
• Strong interpersonal and leadership skills – effective in fostering teamwork and supporting the team in various projects and activities.
• Strong administration skills to manage the programmes with proper processes and documentations
• Experience and background in AI or analytics will be a bonus.