Total 6,833 Customer Service Manager job vacancies in City of London, London, EC2V 6DN

年轻人！谁说做客服就一定单调乏味？欢迎加入 Ample Couture (AC) 成为时尚服务的一员！

客服助理招募中！！我们是一家经验丰富的服装与美妆公司，一直致力于打造最具前瞻性的时尚服务。

在 AC 工作的四大好处：

1. 自由的工作模式，星巴克、公司、还是在家？一周五天的工作地点，你选择！

2. 不间断的成长，我们经常提供培训，在2023年我们就至少提供了12次的培训！

3. 年轻又有活力的团队，平常放工后还喜欢一起去吹水吃饭，办公室政治？sorry，这里没有！平均年龄才27岁的团队，来玩吧！

4. 付出得到肯定的机制，我们有 Goal 和 Reward 的机制。入职就说明做到什么可以得到什么，再也不用等年尾看老板心情来分配花红！连老板的脸色都不用看，看成绩就好！

当然，我们还提供许多不同的福利。比如 company trip、annual dinner、花红、员工折扣、内部创业等等的机会。写完就太长了，期待有机会慢慢跟你一一分享！

如果上面的内容都是你想要的，那我们的需求其实也很简单。作为客服助理，你最重要是做好三件事而已：

1. 热情地处理顾客的疑问，提供专业的服务，确保问题圆满解决。

2. 协助直播主完成直播，实时回复直播间顾客的疑问。

3. 协助团队完成日常运营工作，保持客户满意度和公司形象。

如果你满足以下条件，就可以试着申请咯！

年龄：18-30岁

能用中文流利书写沟通

具有良好的服务意识

能够接受早晚班(轮班制)

有无经验者都欢迎加入

申请后会发生什么事？

我们会邀请符合资格的你出席一场 online 的工作讲解会，让你进一步了解这份工作的内容和认识我们的公司。我们最希望的是双方都对彼此有基本的认识才进行 1 对 1 面试。确保你最大化使用你的时间！

鼓励你，只要你对时尚服务有一点兴趣，就可以尝试按下 “Quick Apply” 的按钮了！毕竟这么好玩又有趣的公司错过了就可惜了，试试也不会少块肉，来吧！

我们期待你的加入，一起开启潮流时尚的客服旅程！

From:

你未来 5 年的合作伙伴

Ample Couture上

Perks & Benefits

• Employee equity
• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Central location
• Casual dress code
• Free snacks / Happy hours
• Regular team activities
• Open culture
• Personal development opportunities

年輕人！誰說做客服就一定單調無聊？歡迎加入Ample Couture (AC) 成為時尚服務的一員！

客服助理招募中！ ！我們是一家經驗豐富的服飾與美妝公司，一直致力於打造最具前瞻性的時尚服務。

在AC 工作的四大好處：

1. 自由的工作模式，星巴克、公司、還是在家？一週五天的工作地點，你選擇！

2. 不間斷的成長，我們經常提供培訓，在2023年我們就至少提供了12次的培訓！

3. 年輕又有活力的團隊，平常放工後還喜歡一起去吹水吃飯，辦公室政治？ sorry，這裡沒有！平均年齡才27歲的團隊，來玩吧！

4. 付出得到肯定的機制，我們有Goal 和Reward 的機制。入職就說明做到什麼可以得到什麼，再也不用等年尾看老闆心情來分配花紅！連老闆的臉色都不用看，看成績就好！

當然，我們也提供許多不同的福利。例如company trip、annual dinner、花紅、員工折扣、內部創業等等的機會。寫完就太長了，期待有機會慢慢跟你一一分享！

如果上面的內容都是你想要的，那我們的需求其實也很簡單。身為客服助理，你最重要是做好三件事而已：

1. 熱情地處理顧客的疑問，提供專業的服務，確保問題圓滿解決。

2. 協助直播主完成直播，即時回覆直播間顧客的疑問。

3. 協助團隊完成日常營運工作，維持顧客滿意度和公司形象。

如果你符合以下條件，就可以試著申請咯！

年齡：18-30歲

能用中文流利書寫溝通

具有良好的服務意識

能夠接受早晚班(輪班制)

有無經驗者都歡迎加入

申請後會發生什麼事？

我們會邀請符合資格的你出席一場online 的工作講解會，讓你進一步了解這份工作的內容和認識我們的公司。我們最希望的是雙方都對彼此有基本的認識才進行1 對1 面試。確保你最大化使用你的時間！

鼓勵你，只要你對時尚服務有一點興趣，就可以嘗試按下「 Quick Apply 」 的按鈕了！畢竟這麼好玩又有趣的公司錯過了就可惜了，試試看也不會少塊肉，來吧！

我們期待你的加入，一起開啟潮流時尚的客服旅程！

From:

你未來5 年的合作夥伴

在 Ample Couture上

津貼和福利

• 員工股權
• 佣金和獎金
• 津貼（旅費、交通費等）
• 附近的公共交通
• 中心位置
• 休閒著裝要求
• 免費小吃/歡樂時光
• 定期團隊活動
• 開放文化
• 個人發展機會

Summary:

As a Customer Service Representative, you will be responsible for providing support to our clients. The support will be in various channels such as phone calls, email, and chat. You are expected to provide the best-in-class customer service and ensure the customers are fully satisfied.

Your Missions:  

• Communicate and explain basic information to the customer  
• Overcome concerns, resolving customer concerns through active listening, empathy, professionalism, and problem solving
• Interacts with customers via telephone, live chat and email to assist with a variety of customer inquiries and issues
• Provide excellent support experience to customers via all relevant communication channels.
• Identify customer's needs, researching any existing issue in order to provide strategic solutions that will best address customer's needs while ensuring that any existing confusion is clarified
• Ensure first contact resolution and effective follow-up with Service partners and internal departments to ensure case closure in accordance to our service standards
• Provide constructive feedback on tools, resources, procedures and guidelines to enhance workflow and the customer experience
• Deliver the best services to customers to ensure the highest customer satisfaction with the right procedures
• Build sustainable relationships and engage customers by taking the extra mile Translation of various documents and handling client complaints
• Supporting team and management in any tasks which may require assistance  
  
  
  Our Requirements:

• Native Chinesee with excellent verbal and written communication skills in English.
• Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, Master's Degree in any field, preferably Finance and Economics related / Corporate Administration,
• Corporate Governance, Law, etc. However, fresh graduates with strong job relations are encouraged to apply.
• Possess strong time management skills and is motivated to exceed expectations.
• Ability to multi-task and use the information provided by customers to tailor responses and actions to meet specific needs.
• Must be a strong communicator, with an emphasis on effective listening and empathizing with customers, plus good email/chat/phone etiquette (pace, tone, voice quality, grammar, and articulation).
• Comfortable working with computers and the ability to work with multiple systems and the ability to learn and adapt to new ones.

Perks & Benefits

• Comprehensive Staff benefit (EPF, Socso, EIS, etc.)
• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Nearby public transport (KLCC)
• Central location
• Free snacks / Happy hours
• Regular team activities
• Personal development opportunities

Walden Lighting is the market-leading lighting consultancy firm in Malaysia, we have the first state-of-the-art lighting experience store located in Kuala Lumpur. Lighting has almost nothing to do with fixtures and fittings, is all about creating the right sort of atmosphere. 

As the company is expanding, we are looking for enthusiastic, young, and creative people to join us in inspiring more people about the impact of lighting. Also, more career advancement will be offered as the company will be expanding to other states. 

You will be in charge of project management-related jobs, which include checking stock orders, delivery samples, and orders to the project site, briefing, and handling the site in terms of lighting installation and pre-installation work. Mainly, you will be focusing on managing site lighting installation conditions, making sure the contractors understand your instructions, and installing according to plan.

* Prefer candidate with own transport. 

Job Responsibilities :

• Cordinate designer and contractor work at site
• Transfer installation guide to the onsite contractor
• Make sure the responsible contractor understand and excute the plan according to our design 
• Communicate between designer and contractor 
• Site Management 
• Update of construction site situation
• Preferable to be communicate in multiple langauges : English, Malay & Mandarin.

Job Requirement :

• Lighting Knowledge ( training will be provided )
• Time Management 
• AutoCAD knowlegde ( preferable ) 
• Site Management 
• Communication Skill 
• Problem Solving

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Central location
• Casual dress code
• Regular team activities
• Company trips
• Open culture
• Personal development opportunities

Responsibilities:

• Develop trust relationships with a portfolio of major clients.
• Acquire a thorough understanding of key customer needs and requirements.
• Expand the relationships by continuously proposing solutions that meet their objectives.
• Ensure the correct products and services are delivered to customers in a timely manner.
• Serve as the link of communication between key customers and internal teams.
• Resolve any issues and problems faced by customers and deal with complaints to maintain trust.
• Play an integral part in generating new sales that will turn into long-lasting relationships.
• Prepare regular progress reports and forecasts to internal and external stakeholders using key account metrics.

Requirements:

• Proven experience as key account position.
• Familarity in marketing/event and providing solutions based on market demand.
• Excellent communication and interpersonal skills with aptitude in building relationships with professionals of all organizational levels.
• Good organizational skills.
• Proficient in problem-solving and negotiation.
• Possess own transport.
• Possess at least a Bachelor's Degree in Marketing, Event or relevant field.

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Central location
• Regular team activities
• Personal development opportunities

Walden Lighting is the market-leading lighting consultancy firm in Malaysia, we have the first state-of-the-art lighting experience store located in Kuala Lumpur. Lighting has almost nothing to do with fixtures and fittings, is all about creating the right sort of atmosphere. 

As the company is expanding, we are looking for enthusiastic, young, and creative people to join us in inspiring more people about the impact of lighting. Also, more career advancement will be offered as the company will be expanding to other states. 

You will be in charge of project management-related jobs, which include checking stock orders, delivery samples, and orders to the project site, briefing, and handling the site in terms of lighting installation and pre-installation work. Mainly, you will be focusing on managing site lighting installation conditions, making sure the contractors understand your instructions, and installing according to plan.

* Prefer candidate with own transport. 

Job Responsibilities :

• Cordinate designer and contractor work at site
• Transfer installation guide to the onsite contractor
• Make sure the responsible contractor understand and excute the plan according to our design 
• Communicate between designer and contractor 
• Site Management 
• Update of construction site situation
• Preferable to be communicate in multiple langauges : English, Malay & Mandarin.

Job Requirement :

• Lighting Knowledge ( training will be provided )
• Time Management 
• AutoCAD knowlegde ( preferable ) 
• Site Management 
• Communication Skill 
• Problem Solving

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Central location
• Casual dress code
• Regular team activities
• Company trips
• Open culture
• Personal development opportunities

Responsibilities:

• Develop trust relationships with a portfolio of major clients.
• Acquire a thorough understanding of key customer needs and requirements.
• Expand the relationships by continuously proposing solutions that meet their objectives.
• Ensure the correct products and services are delivered to customers in a timely manner.
• Serve as the link of communication between key customers and internal teams.
• Resolve any issues and problems faced by customers and deal with complaints to maintain trust.
• Play an integral part in generating new sales that will turn into long-lasting relationships.
• Prepare regular progress reports and forecasts to internal and external stakeholders using key account metrics.

Requirements:

• Proven experience as key account position.
• Familarity in marketing/event and providing solutions based on market demand.
• Excellent communication and interpersonal skills with aptitude in building relationships with professionals of all organizational levels.
• Good organizational skills.
• Proficient in problem-solving and negotiation.
• Possess own transport.
• Possess at least a Bachelor's Degree in Marketing, Event or relevant field.

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Central location
• Regular team activities
• Personal development opportunities

Sespro Malaysia is hiring a full-time Sales Assistant Manager/Manager role for the
interior construction field of work located in Kuala Lumpur. The Sales Assistant
Manager/Manager will excel at networking and closing new opportunities. By using a
consultative approach to selling, this person will use their expertise to identify and
qualify leads, leading to sales opportunities with both new and existing customers.

Responsibilities

• Successfully create business from new and existing customer accounts
• Manage negotiations with QS and Procurement
• Build and establish long term relationships with customer
• Identifying emerging markets to find new sales opportunities
• Preparing sales budgets and projections and approving expenditures
• Tracking and analysing sales statistics based on key quantitative metrics
• Handling and resolving customer complaints regarding a product or service
• Overseeing and directing performance of the sales team
• Able to present in front of a crowd and a friendly demeanour
• Basic knowledge in Excel
• AutoCAD knowledge is an added value
• Meet and exceed sales targets

Qualifications

• Min 3 years and above in the Interior Construction industry; with glazing
  partition knowledge is an added value
• SPM or tertiary level of education
• Proficient in English, Mandarin/Cantonese speaking and writing
• Strong written and verbal communication skills

Perks & Benefits

• Open culture
• Personal development opportunities

Duties and Responsibilities :

• Supervise, manage and assist the Senior Vice President, Projects on the project
  progression and ensure work progress of the ongoing project in accordance to works programme, contract, specification and approved budget
  
  
• Coordinate and work with project consultants and appointed contractors/ vendors from project inception to completion as well as project delivery
  
  
• Participate in the review of planning and designing stage with the internal review
  team and project consultants
  
  
• Participate and support project feasibility and viability study, tendering and award of projects
  
  
• Ensure SPA drawing & specification consistent with Building Plan approval, Contract Drawings & Construction Drawings.
  
  
• Ensure Tender Drawings tally with BP Approval, SPA & Specification during tender documentation and construction stage
  
  
• Assist to coordinate inter-departments and consultants for timely inputs with
  sufficient pertinent details for tender documentation and construction as well as project delivery
  
  
• Assist to monitor the construction drawing programme for timely issuance for
  construction
  
  
• Assist to coordinate with consultants and contractors / suppliers/ vendors
  Coordinate and liaise with authorities for all submission and approval within
  timeframe for land related matter, planning approval, building plan and CCC
  
  
• Coordinate updates and prepare project claim documentation and handle project archives for systematic and smooth retrieval of project archive information
  
  
• To attend to any other duties that may be assigned from time to time by the
  management under the project portfolio.
  
  Requirements :
  
  
• A matured professional with a minimum of 3-5 years in construction,
  consultancy and/or property development industry.
  
  
• Possess Bachelor Degree in Building/ Civil Engineering. Preferably candidate
  with higher education qualification i.e. Master or Member of Professional Body
  (IEM/ PAM etc.)
  
  
• Experience in Consultancy Firm with site experience will be an added advantage.
  
  
• Ability to work independently with minimum supervision.
  
  
• Ability to handle stress and manage projects according to deadlines.
  
  
• Fresh graduate or 1-2 years working experience in similar industry are welcome
  to apply.
  
  Specific skills / abilities
  
  
• Good working knowledge of consultants and contractor method of working.
  
  
• Some working experience in dealing with local authorities.
  
  
• Computer skills (MS Words, Excel, Powerpoint, CAD & Project)

Perks & Benefits

• Personal leave
• Personal development opportunities
• Medical benefits
• Dental & optical benefit

Job Description & Summary

• Oversee all accounting, finance and reporting activities, ensuring compliance with appropriate accounting standard and regulatory requirements.
• Overview of daily financial accounting operations including AR, AP, GL and reconciliations.
• Confirms financial status by monitoring revenue, expenses, coordinating the collection, consolidation and evaluation of financial data.
• Checking, verify & approve supporting documents/invoices for bank payments
• Prepare monthly commentary report explaining significant variances to Directors.
• Meets accounting financial objectives by forecasting requirements, scheduling expenditure and analysing variance.
• To assist in e-invoicing implementation.
• To liaise with all stakeholders such as internal departments, related companies, bankers, auditors, tax agents, relevant authorities etc on all accounting matters.
• To assist in annual audit and stock take process.
• To coordinate and review accounting, reporting, pricing, costing, budgeting and forecasting exercises.
• To prepare consolidated financial reports.
• Ensure that internal controls are in place & adhered to.
• Undertake business income tax calculation.

 Responsibilities

• Minimum Degree in Accountancy, partial/ professionally qualified in Accounting qualifications (ACCA, CIMA, CPA, ICAEW) or equivalent.
• At least 10 years of working experience.
• To have strong theoretical and financial reporting standards.
• Experience in Manufacturing & Plantation industries would be an added advantage.
• Highly committed and able to work independently within tight datelines.
• Meticulous and adaptive to changes with high accuracy.
• IT literacy is required for this position.
• Strong analytical skills.
• Ability to use SQL accounting system.

Headquartered in Kuala Lumpur, Malaysia, AAA Greencell International Group is the
pioneer in advocating Cell Medicine to the public and it has done so for the past 10
years. Under the founder, Prof Carl Zhang’s leadership, the company offers
sophisticated products to improve cellular health and wellness, which includes Health
& Wellness devices, Food Supplements, Skin Care and Home Care products. In 10
years, we have reached more than 10 countries and currently have office set up in
countries like Singapore, Indonesia and Thailand to better serve our distributors and
customers.
Currently, our growing company is seeking to hire a General Manager who will be
responsible for the following:

Responsibilities:

• Overseeing daily business operations
• Developing and implementing growth strategies and business plans
• Communicating business goals
• Creating and managing budgets and optimize expenses
• Set policies and processes
• Ensure employees work productively and develop professionally
• Overseas recruitment and training of new employees
• Evaluate and improve operations, productivity and financial performance
• Training and coaching heads of department
• Supervising big projects and keeping track of their progress
• Ensure staff follows health and safety regulations
• Improving revenue
• Analyzing accounting and financial data
• Researching and identifying growth opportunities
• Generating reports and sharing presentations for upper management

Requirements:

• Degree in business management or a master’s in business administration
• Proven experience as a General Manager or similar executive role
• Experience in planning and budgeting
• Good knowledge of different business functions, especially in MLM field
• Strong leadership qualities and analytical ability
• Excellent communication skills
• Problem solving aptitude
• Highly organized
• Strong work ethic
• Good interpersonal skills
• Meticulous attention to details
• Computer literate
• Proactive nature

Requirements:

• Minimum qualification of Degree in Property Management/Building or any other related fields with good academic results.
• Knowledgeable in Strata Management Act (2013) and all other acts / regulations relevant to property management
• At least 2 years’ experience in same related fields
• Good communication skills.

Job Description:

• Overall control on the implementation of operational procedures, system and management performance.
• Monitor collection of billing for service charges, assessment, quit rent, insurance premium, water charges, etc
• Any other job functions that may be assigned by the Management from time to time.

Perks & Benefits

• Commission and bonus
• Medical insurance

Jobstore is excited to be hiring a General Manager to lead the next phase of growth and development of our established recruitment business. 

This is an outstanding opportunity for someone looking to take the next step in their career, by taking the lead and responsibility for the hands on strategic and operational leadership of a recruitment business.

Your extensive knowledge of recruitment, passion for building relationships (internal and external), along with your excellent BD skills will set you apart, as you take on this unique opportunity.

Why Jobstore:

• Work with a committed and collaborative team where you will be trusted and respected.
• A high level of autonomy and flexibility in your work – you have the opportunity to use your initiative and creativity to lead and grow the business.
• You will work with the top management team and be supported by our capability and infrastructure.
• Build your leadership and career, with an organisation which takes a long-term view and provides opportunities for learning and development.
• Rare opportunity to make something your own.
• An inclusive, purposeful, and ambitious culture where you will a high level of ownership in decision making.

If you love everything that comes with delivering people centred outcomes and taking responsibility to grow a business; please apply now.

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Central location
• Casual dress code
• Free snacks / Happy hours
• Regular team activities
• Personal leave
• Open culture
• Personal development opportunities

Responsibilities:

• Define project goals and objectives.
• Monitor and analyze project effectiveness using qualitative and quantitative tools.
• Recommend and implement modifications to improve effectiveness and attain project milestones.
• Organise, coordinate and monitor activities of assigned projects to develop and implement procedures,processes and systems.
• Educate employees in methods to ensure project continuity and completeness.
• Create detailed task lists and work effort assessment.
• Arrange short and long-term resource allocation plans based on input from all key players and team members.
• Manage schedules and risk management plans and provide serious deviations warnings hindering project results.
• Identify changes in work scope in the project plan.
• Ensure to take appropriate planning measures with all clients to reassess, renegotiate and amend scope of work responsibilities, proposals, contracts and budgets.
• Evaluate and analyze with team risks and issues compromising project results and develop plans to mitigate them.
   

Requirements: 

• Proven work experience as a Project Planner or similar role.
• Familiarity in project management, from conception to delivery.
• An ability to prepare and interpret flowcharts, schedules and step-by-step action plans.
• Outstanding organizational skills, including multitasking and time-management.
• Excellent client-facing and teamwork skills.
• Knowledgeable with risk management and quality assurance control.
• Good working knowledge of Microsoft Project and Microsoft Planner.
• Hands-on experience with project management tools.

Perks & Benefits

• EPF
• SOCSO
• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Annual Leave
• Company Trip
• Paid Sick Leave
• Annual Dinner

**Job Responsibilities:**

- Develop and execute effective investor relations and public relations strategies to enhance client value and boost visibility in the investment marketplace.
- Cultivate strong relationships with investors, market analysts, and media outlets.
- Prepare communication materials such as corporate presentations, fact sheets, and press releases.
- Conduct thorough research and competitive analysis on stock performance of competing companies.
- Present research findings and updates on analyst reports to clients.

**Requirements:**

- Bachelor's degree in Finance, Accounting, Economics, or a related field.
- Minimum 4 years of experience in investor relations or research for manager position; 2-3 years for senior associate/assistant manager position.
- Strong interpersonal skills to effectively engage with staff, stakeholders, and investors.
- Excellent written and verbal English communication skills, with proficiency in presenting.
- Proficiency in Microsoft Office applications (PowerPoint, Word, Excel, etc.).
- Willingness to travel as required.

If you're passionate about investor relations and possess the required qualifications and skills, we'd love to hear from you! Join our team and play a key role in shaping our client's success in the investment marketplace. Apply now!

Perks & Benefits

• Commission and bonus
• Central location
• Company trips
• Personal leave
• Open culture
• Personal development opportunities