Total 5 Customer Service job vacancies in Administrative / Clerical category in Kuala Lumpur-Selangor- Penang - Perak - Kuantan - Terengganu - Kelantan - Seremban - Melaka - Johor

Job responsibilities: 

• Prepare quantity for variation order works and quotation.
• To attend customers enquiries and appointment to understand and satisfy the need of customers
• Ensure timely reporting on project work progress and reports to Engineer.
• Ensure our installation, servicing and / or maintenance works are according to work schedule
• Plan, coordinate, supervise and monitor works at site & ensure site personnel following of company rules & regulations.
• Research information to support other teams and departments as needed.
• Keep track of and report on project progress.
• Complete any tasks assigned by the Engineer & Manager in an efficient and timely manner.
• Perform other duties assigned by the Engineer & Manager orderly and efficiently.
• Update and assist in Work in progress.
• To do filling for the documents

Job requirement and preferences:  

• Candidate must at least process SPM or Diploma in any field.
• Good communication correspondences skills, Microsoft office knowledge
• Able to create and administer task priority list based on company needs.
• Ability to define problem, collect data, establish facts and resolve discrepancies in reasonable amount of time.
• Mandarin speaking are most welcomed
• Fresh graduate are welcomed to apply!

As part of company benefits, we do provide the following to qualified candidates:

1) 13th month salary,

2) Bonuses and Incentive

3) Allowance

4) Medical insurance 

工作職責：

• 準備變更訂單工作和報價的數量。
• 出席客戶詢問及預約，了解並滿足客戶的需求
• 確保及時報告專案工作進度並向工程師報告。
• 確保我們的安裝、維修和/或維護工作按照工作計劃進行
• 規劃、協調、監督和監控現場工作，並確保現場人員遵守公司規章制度。
• 研究資訊以根據需要支援其他團隊和部門。
• 追蹤並報告專案進度。
• 有效率、及時地完成工程師和經理分配的任何任務。
• 有序、有效率地執行工程師和經理分配的其他職責。
• 更新並協助正在進行的工作。
• 填寫文件

職位要求及偏好：

• 候選人必須至少獲得任何領域的 SPM 或文憑。
• 良好的溝通能力，Microsoft Office知識
• 能夠根據公司需求建立和管理任務優先清單。
• 能夠在合理的時間內定義問題、收集數據、確定事實並解決差異。
• 最受歡迎會講國語
• 歡迎應屆畢業生申請！

作為公司福利的一部分，我們為合格的候選人提供以下福利：

1）第13個月工資，

2) 獎金和激勵

3）津貼

4）醫療保險

We are looking for a motivated, dynamic Service Planner, also known as Admin Assistant & Customer Service (Fresh Grad.) 3 months Contract to join our team.. Your responsibilities will be to plan customer’s service appointment, assigned and coordinate with serve team to create optimal service schedule.

To help to achieve this, we will provide you with a competitive base salary, contractual bonus and career opportunities. You will also be given full product training, with hands on assistance from Service and Operation Team.

In this role you will be responsible for:

• Plan customers’ service appointment and coordinate with service team to create optimal schedule
• Ensure all data is input onto the in-house system accurately and efficiently
• Follow up with service team to ensure no service backlogs
• Analyse service team capacity data for service schedule improvement
• Attend monthly stock take and prepare stock closing reports
• Compile service reports and invoice to customer upon request
• Prepare monthly reports

The ideal candidate will possess:

• Minimum Diploma/Degree holder in any field
• Minimum 2 years experience in capacity analyses and service schedule
• Good communication skills and has the ability to communicate fluently on the phone
• Good planning and organisational skills with attention to details
• Ability to priorities tasks with effective time management
• Able to handle timelines without affecting quality of work
• Customer-oriented
• Result-driven
• Employment of foreigners are subject to the local authorities approval and subject to their own visa application
• Contract for 3 months convertible to Permanent based on performance

Highly Desirable:

• Excellent attention to detail and negotiation skills
• Ability to do multitasking job
• Versatility to build rapport with people at all levels
• Multi-lingual in both verbal and written English and Bahasa Malaysia, able to converse in decent clear communication. Ability to converse in other local dialects will be an added advantage
• Commercially focused acumen

Rewards and Benefits

• Attractive base salary
• Out-patient
• EPF, SOSCO & EIS
• Annual leave

You will be welcomed into a friendly, robust and competitive team that are highly motivated and focused on achieving goals and results. You will be given full product training, with hands on assistance from the Operation and Service Team.

Equal Opportunities

Rentokil Initial believes in supporting all employees to provide equal opportunities and avoid discrimination. We also place emphasis on workplace diversity which means that we are serious about creating an inclusive environment that accepts each individual's differences, embraces their strengths and provides opportunities for all colleagues to achieve their full potential.

Location of this branch:

Rentokil Initial (M) Sdn Bhd. No. 7 Jalan Utarid U5/13, Seksyen U5, 40150 Shah Alam .

We are looking for a motivated, dynamic Service Planner, also known as Admin Assistant & Customer Service (Fresh Grad.) 3 months Contract to join our team.. Your responsibilities will be to plan customer’s service appointment, assigned and coordinate with serve team to create optimal service schedule.

To help to achieve this, we will provide you with a competitive base salary, contractual bonus and career opportunities. You will also be given full product training, with hands on assistance from Service and Operation Team.

In this role you will be responsible for:

• Plan customers’ service appointment and coordinate with service team to create optimal schedule
• Ensure all data is input onto the in-house system accurately and efficiently
• Follow up with service team to ensure no service backlogs
• Analyse service team capacity data for service schedule improvement
• Attend monthly stock take and prepare stock closing reports
• Compile service reports and invoice to customer upon request
• Prepare monthly reports

The ideal candidate will possess:

• Minimum Diploma/Degree holder in any field
• Minimum 2 years experience in capacity analyses and service schedule
• Good communication skills and has the ability to communicate fluently on the phone
• Good planning and organisational skills with attention to details
• Ability to priorities tasks with effective time management
• Able to handle timelines without affecting quality of work
• Customer-oriented
• Result-driven
• Employment of foreigners are subject to the local authorities approval and subject to their own visa application
• Contract for 3 months convertible to Permanent based on performance

Highly Desirable:

• Excellent attention to detail and negotiation skills
• Ability to do multitasking job
• Versatility to build rapport with people at all levels
• Multi-lingual in both verbal and written English and Bahasa Malaysia, able to converse in decent clear communication. Ability to converse in other local dialects will be an added advantage
• Commercially focused acumen

Rewards and Benefits

• Attractive base salary
• Out-patient
• EPF, SOSCO & EIS
• Annual leave

You will be welcomed into a friendly, robust and competitive team that are highly motivated and focused on achieving goals and results. You will be given full product training, with hands on assistance from the Operation and Service Team.

Equal Opportunities

Rentokil Initial believes in supporting all employees to provide equal opportunities and avoid discrimination. We also place emphasis on workplace diversity which means that we are serious about creating an inclusive environment that accepts each individual's differences, embraces their strengths and provides opportunities for all colleagues to achieve their full potential.

Location of this branch:

Rentokil Initial (M) Sdn Bhd. No. 7 Jalan Utarid U5/13, Seksyen U5, 40150 Shah Alam .

We are looking for a motivated, dynamic Service Planner, also known as Admin Assistant & Customer Service (Fresh Grad.) 3 months Contract to join our team.. Your responsibilities will be to plan customer’s service appointment, assigned and coordinate with serve team to create optimal service schedule.

To help to achieve this, we will provide you with a competitive base salary, contractual bonus and career opportunities. You will also be given full product training, with hands on assistance from Service and Operation Team.

In this role you will be responsible for:

• Plan customers’ service appointment and coordinate with service team to create optimal schedule
• Ensure all data is input onto the in-house system accurately and efficiently
• Follow up with service team to ensure no service backlogs
• Analyse service team capacity data for service schedule improvement
• Attend monthly stock take and prepare stock closing reports
• Compile service reports and invoice to customer upon request
• Prepare monthly reports

The ideal candidate will possess:

• Minimum Diploma/Degree holder in any field
• Minimum 2 years experience in capacity analyses and service schedule
• Good communication skills and has the ability to communicate fluently on the phone
• Good planning and organisational skills with attention to details
• Ability to priorities tasks with effective time management
• Able to handle timelines without affecting quality of work
• Customer-oriented
• Result-driven
• Employment of foreigners are subject to the local authorities approval and subject to their own visa application
• Contract for 3 months convertible to Permanent based on performance

Highly Desirable:

• Excellent attention to detail and negotiation skills
• Ability to do multitasking job
• Versatility to build rapport with people at all levels
• Multi-lingual in both verbal and written English and Bahasa Malaysia, able to converse in decent clear communication. Ability to converse in other local dialects will be an added advantage
• Commercially focused acumen

Rewards and Benefits

• Attractive base salary
• Out-patient
• EPF, SOSCO & EIS
• Annual leave

You will be welcomed into a friendly, robust and competitive team that are highly motivated and focused on achieving goals and results. You will be given full product training, with hands on assistance from the Operation and Service Team.

Equal Opportunities

Rentokil Initial believes in supporting all employees to provide equal opportunities and avoid discrimination. We also place emphasis on workplace diversity which means that we are serious about creating an inclusive environment that accepts each individual's differences, embraces their strengths and provides opportunities for all colleagues to achieve their full potential.

Location of this branch:

Rentokil Initial (M) Sdn Bhd. No. 7 Jalan Utarid U5/13, Seksyen U5, 40150 Shah Alam .