Total 36 Customer Logistics Representative job vacancies in North Port,Port Klang

Job Responsibilities:

Communicate closely with Sales personnel and customers on orders received to ensure timely delivery;

To prepare purchase order;

To prepare and submit quotation to customer;

Responsible in operations of order processing, tracking, and monitoring of orders, and ensuring quality and smoothness of operations;

Ensuring orders are processed smoothly end-to-end in a timely manner (from checking stock allocation, warehouse stock and PO details and to ensure delivery of orders have been completed);

To ensure on time collection of customer payment;

Imports and exports shipment arrangement and document preparation;

Coordinating shipments with customers and suppliers, shipping agents, forwarders and port agent, for efficient and smooth handling of shipments via road, air and sea mode;

Handle customs permit declaration;

Update daily shipment/delivery schedule on project basis;

Verify freight bill for inbound and outbound shipment;

 

Requirements:

Candidate must possess at least a Bachelor's Degree, Post Graduate Diploma & Professional Degree.

At least 3 years of working experience in the related filed is required for this position.

Computer literate. (familiar with SQL Accounting)

Required language(s): English and Bahasa Malaysia

Preferably Language(s) : Bahasa Malaysia, English and Mandarin.

Able to speak and write in Mandarin are added advantage.

Proactive, self-motivated, quick learner, pleasant personality with good interpersonal and communication skills.

Full-Time positions available.

Applicants must be Malaysian citizens.

 

          

Attractive Salary Package 

Flexible & Friendly work environment

5 Working Days (Monday - Friday)

職責：

• 透過專案目標前景開發商機，建立業務關係並完成銷售。
• 交付報價、建議和用於演示目的的所有類型的文件準備。
• 完成公司設定的個人銷售目標和KPI。
• 與內部和外部各部門協調，有效率且及時地完成工作。
• 與潛在客戶一起規劃方法和演示，以製定提案並完成銷售。
• 透過監控客戶的帳齡來處理收款，並與帳戶密切合作，處理逾期付款的客戶行為。
• 參與必要的售後服務事宜，有效及時解決客戶問題。
• 報告並完成上級指示的所有其他任務。

要求：

• 擁有豐富擔任專案銷售工程師或銷售代表的工作經驗。
• 有相關產業經驗者優先
• 能夠與高階主管建立牢固、持久的關係。
• 紮實的書面和口頭溝通能力。
• 優秀的表達能力和創造力。
• 積極的工作態度
• 至少擁有工商管理學士學位或同等學歷，最好有算術基礎。

津貼和福利

• 佣金和獎金
• 津貼（旅費、交通費等）
• 事假
• 個人發展機會

Responsibilities:

• Develop business opportunities with project target prospects to build business relationship and close sales.
• Delivery quotations, proposals and all kind of document preparations for presentation purpose.
• To achieve Personal Sales Target & KPI set by company.
• Coordinating with various internal and external departments to get things done efficiently and promptly.
• Plan approaches and presentation with potential clients to develop proposals and to close sales.
• Handle payment collections by monitoring on customer ageing and work closely with account for late payment customer action.
• Attends necessary after sales & services matter to resolve customer matter efferently and promptly.
• Report and do all other task instructed by superior.

 

Requirements:

• Proven work experience as a Project Sales Engineer or Sales Representative. 
• Experience in related industry will be added advantage
• Ability to forge strong, long-lasting relationships with senior executives.
• Solid written and verbal communication skills.
• Outstanding presentation and creativity skills.
• Positive working attitude
• Possess at least a Bachelor's Degree in Business Administration or equivalent, preferably with a numeracy base.

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Personal leave
• Personal development opportunities

Responsibilities:

• Provide guidance and support to team members and assigned team members' work and roles to ensure the smooth running of day-to-day operations. 
• Manage the day-to-day operations of the human resources function on employee relations, administrative, payroll, and benefits programs.
• Supervise the work of employees and provide feedback and counsel to improve efficiency and effectiveness. 
• Assist in developing and implementing HR strategies and initiatives aligned with the overall business strategy.
• Assist in ensuring legal compliance throughout human resource management.
• Conducting interview, selection, and training of new team members. 
• Keep in touch with the latest changes in the domain of laws relevant to human resource function. 
• Take the initiative to suggest and work on improvement plans and policy to gear towards achieving and excelling set out targets.
• Manage and lead the Operations team to achieve set out targets.
   

Requirements: 

• Proven work experience as an HR Operations Manager, HR Manager or similar role.
• Excellent knowledge of labour law.
• Hands-on experience with Human Resources Information Systems.
• Experience designing compensation and benefits packages.
• Ability to develop clear and fair company policies.
• Good analytical and decision-making abilities.
• Team management skills.
• Possess at least a Bachelor's Degree in Human Resources Management or relevant field; MSC is a plus.

Perks & Benefits

• Medical & Hospitalization 
• Performance Bonus
• Casual dress code
• Personal leave
• Personal development opportunities

Responsibilities:

• Develop business opportunities with project target prospects to build business relationship and close sales.
• Delivery quotations, proposals and all kind of document preparations for presentation purpose.
• To achieve Personal Sales Target & KPI set by company.
• Coordinating with various internal and external departments to get things done efficiently and promptly.
• Plan approaches and presentation with potential clients to develop proposals and to close sales.
• Handle payment collections by monitoring on customer ageing and work closely with account for late payment customer action.
• Attends necessary after sales & services matter to resolve customer matter efferently and promptly.
• Report and do all other task instructed by superior.

 

Requirements:

• Proven work experience as a Project Sales Engineer or Sales Representative. 
• Experience in related industry will be added advantage
• Ability to forge strong, long-lasting relationships with senior executives.
• Solid written and verbal communication skills.
• Outstanding presentation and creativity skills.
• Positive working attitude
• Possess at least a Bachelor's Degree in Business Administration or equivalent, preferably with a numeracy base.

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Personal leave
• Personal development opportunities

Responsibilities:

• Provide guidance and support to team members and assigned team members' work and roles to ensure the smooth running of day-to-day operations. 
• Manage the day-to-day operations of the human resources function on employee relations, administrative, payroll, and benefits programs.
• Supervise the work of employees and provide feedback and counsel to improve efficiency and effectiveness. 
• Assist in developing and implementing HR strategies and initiatives aligned with the overall business strategy.
• Assist in ensuring legal compliance throughout human resource management.
• Conducting interview, selection, and training of new team members. 
• Keep in touch with the latest changes in the domain of laws relevant to human resource function. 
• Take the initiative to suggest and work on improvement plans and policy to gear towards achieving and excelling set out targets.
• Manage and lead the Operations team to achieve set out targets.

Requirements: 

• Proven work experience as an HR Operations Manager, HR Manager or similar role.
• Excellent knowledge of labour law.
• Hands-on experience with Human Resources Information Systems.
• Experience designing compensation and benefits packages.
• Ability to develop clear and fair company policies.
• Good analytical and decision-making abilities.
• Team management skills.
• Possess at least a Bachelor's Degree in Human Resources Management or relevant field; MSC is a plus.

Perks & Benefits

• Medical & Hospitalization 
• Performance Bonus
• Casual dress code
• Personal leave
• Personal development opportunities

Responsibilities:

• Develop business opportunities with project target prospects to build business relationship and close sales.
• Delivery quotations, proposals and all kind of document preparations for presentation purpose.
• To achieve Personal Sales Target & KPI set by company.
• Coordinating with various internal and external departments to get things done efficiently and promptly.
• Plan approaches and presentation with potential clients to develop proposals and to close sales.
• Handle payment collections by monitoring on customer ageing and work closely with account for late payment customer action.
• Attends necessary after sales & services matter to resolve customer matter efferently and promptly.
• Report and do all other task instructed by superior.

 

Requirements:

• Proven work experience as a Project Sales Engineer or Sales Representative. 
• Experience in related industry will be added advantage
• Ability to forge strong, long-lasting relationships with senior executives.
• Solid written and verbal communication skills.
• Outstanding presentation and creativity skills.
• Positive working attitude
• Possess at least a Bachelor's Degree in Business Administration or equivalent, preferably with a numeracy base.

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Personal leave
• Personal development opportunities

職責：

• 為團隊成員提供指導和支持，並分配團隊成員的工作和角色，以確保日常運作的順利進行。
• 管理人力資源部門在員工關係、行政、薪資和福利計劃方面的日常運作。
• 監督員工的工作並提供回饋和建議，以提高效率和效果。
• 協助制定和實施與整體業務策略一致的人力資源策略和措施。
• 協助確保整個人力資源管理過程中的法律合規性。
• 進行新團隊成員的面試、選拔和訓練。
• 隨時了解與人力資源職能相關的法律領域的最新變化。
• 主動建議並制定改進計劃和政策，以實現和超越既定目標。
• 管理和領導營運團隊實現既定目標。
   

要求：

• 具備擔任人力資源營運經理、人力資源經理或類似職位的豐富工作經驗。
• 精通勞動法。
• 人力資源資訊系統的實務經驗。
• 擁有設計薪資福利方案的經驗。
• 能夠制定清晰、公平的公司政策。
• 良好的分析和決策能力。
• 團隊管理能力。
• 至少擁有人力資源管理或相關領域的學士學位； MSC 是一個優點。

津貼和福利

• 醫療及住院
• 績效獎金
• 休閒著裝要求
• 事假
• 個人發展機會

Customer Service Representative

Salary: £22,464 per annum
Location: Ripon, North Yorkshire
Hours: 08:30 - 17:00 (Monday to Friday), 09:00 - 12:00 (Saturday)

36 Hours per week

Full time, Permanent Role

We are currently looking for confident, approachable and ambitious candidate to work with my client, to support the continuous service of their valued customers.

An amazing opportunity for someone who wants to get into a new industry, within a professional environment and work alongside experts within the chosen industry.

The Key Duties of the Customer Service Representative

• Providing face to face customer service.
• Dealing with outbound and inbound calls.
• Booking reviews for customers.
• Provide support for vulnerable customers.
• Recommend relevant products to customers.

The Key Requirements of the Customer Service Representative

• Customer facing experience within hospitality, retail or office based roles.
• Ability to actively listen to customer needs.
• Represent the company behaviours: be accountable, be curious, be collaborative, be brave.
  
  

If you are interested in the role, and want to know more, please apply or call the Leeds Contact Centre/Business Support team for more information.

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

Who will you be working with?

Well established in the industry, our client has provided premium manufacturing solutions to the market for over 50 years. Our client is part of a national organisation and specifically focuses on supplying metal flooring and safety barrier solutions to a wide audience.
Fuse Recruitment is currently partnering with the team in search of a motivated Customer Service Representative/Internal Sales Representative to join their dynamic team in Townsville!


What are the benefits?

? Permanent, full-time role
? Opportunity to join an industry leader in a dynamic role
? Work with a supportive and friendly team

What will you be doing?

? Liaising with customers, maintaining sales and providing exceptional customer service
? Processing quotes and orders, ensuring entries are accurate and timely
? Managing, monitoring, and updating backlog as needed
? Updating customers with any changes to orders based ... Click here to view more detail / apply for Customer Service Representative

Please note that we do not make job offers without formal face to face or video interviews with candidates, nor do we make any payment requests. Please do not accept any job offers from domain addresses other than @turtletree.com. To verify if a job offer is genuine, you may directly email hello@turtletree.com. If you suspect a potential job scam offer, please report it at ReportFraud.ftc.gov.

About TurtleTree

We want to make the world a better place. We want healthier lives, no animal cruelty, and the planet to be used for the betterment of society. This is TurtleTree’s mission. We are creating world-class food products for these purposes, and now we need a world-class team to push that vision. Come work with scientists, creatives, strategists, and amplify an amazing vision out to the world.

Our Culture

TurtleTree is home to a truly global collective of some of foodtech’s brightest talent. We are explorers, dreamers, and innovators, all different in our own ways but united by a singular desire to change the world for the better.

As part of Team Turtle, you will be empowered to think, act, and lead in an environment that thrives on healthy differences of opinion. You will be celebrated as an individual, even within a whole that exceeds the sum of its parts. Above all, you will start and end each day with work that matters, that often feels like play, and that genuinely expresses a social conscience you can take pride in.

Business Development Lead 

Here’s how we like to partner with you

Key Responsibilities:

Prospecting and Lead Generation:

• Utilize various channels including cold calling, email campaigns, social media, and networking events to identify and prospect potential clients.
• Conduct market research to identify industry trends, competitor activities, and potential opportunities for selling our products.
• Qualify leads based on predetermined criteria and prioritize outreach efforts to maximize efficiency.

Product Sales:

• Actively promote and sell our products to prospective clients, understanding their needs and challenges, and demonstrating how our products can address those needs effectively.
• Present product features, benefits, and value propositions to clients in a compelling and persuasive manner, addressing any questions or objections they may have.
• Negotiate terms and conditions of sales agreements, ensuring alignment with company objectives and maximizing revenue opportunities.

Client Relationship Management:

• Build and maintain strong relationships with existing clients, understanding their needs and challenges, and identifying opportunities for upselling or cross-selling our products.
• Act as a trusted advisor to clients, providing insights, solutions, and support to help them achieve their business objectives.
• Regularly engage with clients through meetings, calls, and email communications to ensure satisfaction and foster long-term partnerships.
  

Proposal Development and Presentation:

• Collaborate with internal teams including sales, marketing, and product development to develop customized proposals and presentations that showcase the value proposition of our products.
• Present proposals to clients in a clear, compelling, and persuasive manner, addressing any questions or objections they may have and closing deals effectively.
  

Sales Pipeline Management:

• Maintain accurate and up-to-date records of all client interactions, sales activities, and opportunities in the CRM system.
• Track and manage the sales pipeline, providing regular updates and forecasts to the management team.
• Identify bottlenecks or areas for improvement in the sales process and collaborate with relevant stakeholders to implement solutions.

• Bachelor's degree in Business Administration, Marketing, or related field.
• Proven track record of 2-5 years in a business development or sales role, preferably in a B2B environment.
• Excellent communication and interpersonal skills, with the ability to build rapport and trust with clients.
• Strong negotiation and persuasion skills, with a focus on achieving win-win outcomes.
• Ability to work independently and as part of a collaborative team environment.
• Proficiency in using CRM systems and other sales tools.
• Adaptability and resilience to thrive in a fast-paced and dynamic work environment.

• Competitive salary with performance-based incentives.

• Comprehensive benefits package including health insurance, retirement plans, and paid time off.

• Opportunities for career growth and advancement within the company.

• Ongoing training and professional development opportunities to enhance skills and knowledge.

About The Role

CUSTOMER SERVICES - IT’S A PEOPLE THING
Are you someone who can start a conversation in an empty room? One of those people who always manages to get things done, no matter how much there is to do? If the answer is yes and yes, there’s a place in our Customer Service team for you.

It’s not about what you know. It’s who you are. As a Customer Service Advisor you’ll be doing one of the most important jobs in our business looking after our customers. Which means building relationships, getting to know what they do, how they do it, and most importantly, how we can help them do it better.

In the role of a Customer Service Advisor you will be working in one of our customers centre, where your key responsibilities will include:

- Triage incoming enquires and ensure the customers enquiry is managed appropriately
- Manage customer orders and queries in accordance with Sunbelt Rentals company procedures and processes and to the customers SLAs.
- Maintain accurate and detailed records of customer interactions, transactions, and feedback.
- Deliver accurate and timely hire contact administration throughout the entire hire process according to agreed SLAs.
- Identify and resolve customer problems by investigating issues, developing solutions, and ensuring resolution or escalating as per the company’s escalation procedure.
- Collaborate with and build strong relationships with all key stakeholders across the business, maintaining strong communication channels.
- Gather and analyse customer feedback to identify areas for improvement.
- Contribute to the development of customer service policies and procedure.
- Ensure all reporting / administration required is accurate and on-time

Working shift patterns between 7am to 7pm

This would be a fantastic opportunity for individuals from a customer service environment, ideally with industry experience, who would like to see and feel the impact of their work in a hands-on, highly operational, service-focused business.

What can we offer you in return? You’ll be joining a highly successful FTSE100 company, the UK’s largest equipment rental provider. We provide an Industry leading flexible rewards package including generous holiday allowance (with the opportunity to buy and sell annual leave), life assurance, retail discount scheme, employee recognition awards and a great Company pension scheme.

About The Candidate

If you join the team we’ll provide you with everything you need and ensure you are equipped for success. We’ll talk to you about your training and personal development needs and what you’d like to do to further your career and support your future aspirations.

To succeed in this role you will bring the following skill-set and behaviours:

- Proven customer service experience
- Experience of working in a call centre (Essential)
- Knowledge of the hire industry (Desirable)
- Proficiency in using customer service software, CRM systems, and other relevant tools.
- Exceptional communication skills including negotiating and influencing. You’ll have the ability to engage and build relationships with both internal and external customers
- Comfortable using your own judgment and initiative to make decisions in line with our company policies and pricing structures
- An effective team member with a highly supportive, collaborative approach
- A flexible and adaptable approach, you’ll enjoy a varied work day in a fast-paced operational environment where you’ll manage multiple tasks, deadlines and targets whilst maintaining high standards of accuracy
- A commitment to continuous improvement, puts forward and acts on suggestions to improve processes and service levels
- A good level of computer literacy in MS Office packages. You’ll embrace learning new IT systems and enjoy making the most of technology in your job role

About The Company

Sunbelt Rentals is the leader in equipment rentals in the UK, Ireland, US and Canada - as well as specialist operations in Europe. We provide a range of solutions to every market and sector, including construction, industrial, energy, infrastructure, government and events. Our teams make the impossible possible and the unthinkable doable. Turning what if into what is.

Our people are at the heart of our values and they’re our greatest asset. We rely on you to look after our customers so in return, we take good care of you. We recognise the value and uniqueness of our team-mates and are committed to creating a diverse and inclusive Sunbelt Rentals, providing equality of opportunity and a culture of fairness and respect.

Your health, safety and wellbeing is really important to us. We’re raising awareness and providing support through initiatives such as our mental health awareness campaign and first-aider programme. You’ll also be able to access a 24-7 employee assistance helpline, counselling services and financial wellbeing support.

Proud member of the Disability Confident employer scheme

Customer Team Leader
Location: The Co-operative Food, Market Place, Helmsley, YO62 5BH
Pay: £13.32 per hour
Contract: 39 hours per week + regular overtime, permanent, full time
Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview



Full, paid training provided
You can now apply for this role using your mobile device (no CV needed!)


You must be aged 18 or over to be a customer team leader at Co-op, as you'll need to authorise age-related sales.


We're looking for Customer Team Leaders to join our team at Co-op.


When you join Co-op, you'll get dedicated support to help you grow your career, as well as amazing benefits including 36 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare services for you and your family, and a 30% discount on all Co-op products in our stores.


As a Customer Team Leader, you'll be part of a friendly team that's dedicated to helping our customers. We'll look to you to help lead the store team - coaching and supervising our Customer Team Members and deputising for the Store Manager, while also delivering great customer service and performing a wide range of other tasks around the store like re-stocking shelves and cleaning up spillages.


At Co-op, we do things a different way. For over 175 years we've been focused on making things fairer for our members and their communities, and as a colleague we promise to take care of you. You'll get support for your physical, mental, and financial wellbeing, as well as market leading policies to help you through life events from bereavement and pregnancy loss to fertility treatment and menopause.



What you'll do
- Friendly and thoughtful service - you'll give friendly, welcoming, easy, helpful and thoughtful service every day, often taking ownership for managing the store and handling challenging situations
- Develop your team's capabilities through coaching and training, fostering an inclusive culture where everyone's voice is valued and respected
- Make sure that the store remains safe, legal, and fully operational
- Manage diligence checks and stock accuracy to make shopping a great experience for our customers
- Support your store manager by deputising when they're not working and delivering a variety of HR processes
- Lead the way when introducing new products and services in your store - work closely with your team to implement change and encourage open and honest feedback
- Build relationships and get involved in your local community, supporting your Store Manager with the delivery of the local Co-op community plan

This job would suit people who have
- A genuine care for the needs of customers and members
- The ability to strike a balance between leading and supporting your team and rolling up your sleeves on the shop floor
- Great people skills, with the ability to build positive relationships with customers and colleagues
- Strong organisational and problem-solving skills
- A desire to learn, grow and develop your leadership skills
- The flexibility to work a range of different shifts

Why Co-op?
- Full, paid training and dedicated support for your personal development and career progression
- 30% discount on all Co-op products in-store plus 10% discounts on all other brands (increasing to 20% on payday weekends)
- A pension scheme with up to 10% employer contributions
- Wagestream- a money management app giving you access to a percentage of your pay as you earn it
- 36 days of holiday (including bank holidays, pro rata for part time colleagues)
- Virtual healthcare services for you and your family, including access to GP appointments, eye care, mental health support, and nutrition and fitness consultations
- 24/7 employee assistance service
- YuLife - an app rewarding you for healthy behaviour with discounts and vouchers for your favourite brands
- Rotas shared three weeks in advance and accessible on your phone
- Cycle-to-work scheme

Building an inclusive workplace


We want to build diverse teams and we welcome applications from everyone. We want our stores to be inclusive environments, where our colleagues can reach their full potential. We celebrate our differences and recognise the importance of our teams reflecting the communities they serve.


If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We're also part of the Disability Confident scheme, meaning we'll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job.


We'll ask whether you'd like to be considered under the Disability Confident scheme when you apply.


If we invite you to take part in the recruitment process for any of our jobs, we'll ask you if you need any reasonable adjustments to enable you to participate.


You can find out more about our recruitment process at jobs.coop.co.uk/apply-process.


You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at colleagues.coop.co.uk/diversity-inclusion-and-wellbeing.


As part of the application process for this job, you'll need to complete an online assessment. It will take around 10 minutes to complete the test.

Proud member of the Disability Confident employer scheme

You do not need any previous experience. Our proven apprenticeship programme, dedicated staff and supportive leadership team will help you learn and grow. You will be a key member of our family from day one, welcomed and trained by our in-house professionals, who are committed to helping you grow and succeed. Delivering first-class customer service is at the heart of all we do, putting our customers first is at the core of every department, which is why this apprenticeship offers multiple career opportunities. You will have an enthusiasm for learning and a dedication to grow within a well-established business. Scania are committed to providing you with the knowledge you need along the way! Have a look at what your peers have to say: Quote from ‘Amy’ – apprentice of the year award winner 2023 Amy started her apprenticeship with Scania, without any previous experience - a week after leaving school. A year and a half down the line and Amy is a qualified and key member of the Scania Family, offering a first class service to our customers and the winner of our 2023 Apprentice of the Year Award. “I was only out of school for a week before starting my apprenticeship, at the age of 16. From the beginning, I was allocated a mentor who supported me throughout my apprenticeship journey. I was very much welcomed with open arms. I feel I have developed more as an individual in this job role, I believe I have become a more confident and independent person. Having the opportunity to fulfil the role of being service adviser and getting the chance to be nominated apprentice of the year is one thing… but to be the one to win the competition is something I could only have dreamt of” Quote from our MD, Chris Newitt: Apprentices are a vital part of Scania. They represent the future not just for us but also for the wider automotive industry. As a large global organisation, we must invest in our young people’s futures. By doing so it allows us to help young people start their working life with the opportunity to grow and develop, all with the peace of mind that being part of a successful global company brings. As the Managing Director of Scania UK, it is my job to ensure we have a diverse and dynamic group of apprentices that we can help shape and nurture to enjoy a successful career, and together, as a team, ensure the future success of Scania. If you are looking for a career centred around customer service, please apply today.Training to be Provided

The qualification is aimed at individuals more advanced in their interpersonal skills and with experience of working with customers. The Customer Service Specialist Level 3 qualification will include Function Skills at Level 2 unless exemptions apply. Completion will lead to eligibility to join the Institute of Customer Service as an Individual membership at Professional Level.

Customer Team Leader
Location: The Co-operative Food, 14 Overpool Road, Ellesmere Port, CH66 1JN
Pay: £13.32 per hour
Contract: 25 hours per week + regular overtime
Working pattern: Varied shifts including early mornings (From 6:30am) afternoons, late evenings (Until 10pm) and weekends to be discussed at interview.


Full, paid training provided
You can now apply for this role using your mobile device (no CV needed!)


You must be aged 18 or over to be a customer team leader at Co-op, as you'll need to authorise age-related sales.


We're looking for Customer Team Leaders to join our team at Co-op.


When you join Co-op, you'll get dedicated support to help you grow your career, as well as amazing benefits including 36 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare services for you and your family, and a 30% discount on all Co-op products in our stores.


As a Customer Team Leader, you'll be part of a friendly team that's dedicated to helping our customers. We'll look to you to help lead the store team - coaching and supervising our Customer Team Members and deputising for the Store Manager, while also delivering great customer service and performing a wide range of other tasks around the store like re-stocking shelves and cleaning up spillages.


At Co-op, we do things a different way. For over 175 years we've been focused on making things fairer for our members and their communities, and as a colleague we promise to take care of you. You'll get support for your physical, mental, and financial wellbeing, as well as market leading policies to help you through life events from bereavement and pregnancy loss to fertility treatment and menopause.



What you'll do
- Friendly and thoughtful service - you'll give friendly, welcoming, easy, helpful and thoughtful service every day, often taking ownership for managing the store and handling challenging situations
- Develop your team's capabilities through coaching and training, fostering an inclusive culture where everyone's voice is valued and respected
- Make sure that the store remains safe, legal, and fully operational
- Manage diligence checks and stock accuracy to make shopping a great experience for our customers
- Support your store manager by deputising when they're not working and delivering a variety of HR processes
- Lead the way when introducing new products and services in your store - work closely with your team to implement change and encourage open and honest feedback
- Build relationships and get involved in your local community, supporting your Store Manager with the delivery of the local Co-op community plan

This job would suit people who have
- A genuine care for the needs of customers and members
- The ability to strike a balance between leading and supporting your team and rolling up your sleeves on the shop floor
- Great people skills, with the ability to build positive relationships with customers and colleagues
- Strong organisational and problem-solving skills
- A desire to learn, grow and develop your leadership skills
- The flexibility to work a range of different shifts

Why Co-op?
- Full, paid training and dedicated support for your personal development and career progression
- 30% discount on all Co-op products in-store plus 10% discounts on all other brands (increasing to 20% on payday weekends)
- A pension scheme with up to 10% employer contributions
- Wagestream- a money management app giving you access to a percentage of your pay as you earn it
- 36 days of holiday (including bank holidays, pro rata for part time colleagues)
- Virtual healthcare services for you and your family, including access to GP appointments, eye care, mental health support, and nutrition and fitness consultations
- 24/7 employee assistance service
- YuLife - an app rewarding you for healthy behaviour with discounts and vouchers for your favourite brands
- Rotas shared three weeks in advance and accessible on your phone
- Cycle-to-work scheme

Building an inclusive workplace


We want to build diverse teams and we welcome applications from everyone. We want our stores to be inclusive environments, where our colleagues can reach their full potential. We celebrate our differences and recognise the importance of our teams reflecting the communities they serve.


If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We're also part of the Disability Confident scheme, meaning we'll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job.


We'll ask whether you'd like to be considered under the Disability Confident scheme when you apply.


If we invite you to take part in the recruitment process for any of our jobs, we'll ask you if you need any reasonable adjustments to enable you to participate.


You can find out more about our recruitment process at jobs.coop.co.uk/apply-process.


You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at colleagues.coop.co.uk/diversity-inclusion-and-wellbeing.


As part of the application process for this job, you'll need to complete an online assessment. It will take around 10 minutes to complete the test.

Proud member of the Disability Confident employer scheme