Your Browser is Not Supported
Your Browser is Not Supported
To ensure jobstore run smoothly, please use the latest version of the following supported browsers:
Headquartered in Kuala Lumpur, Malaysia, AAA Greencell International Group is the pioneer in advocating Cell Medicine to the public and it has done so for the past 10 years. Under the founder, Prof Carl Zhang’s leadership, the company offers sophisticated products to improve cellular health and wellness, which includes Health & Wellness devices, Food Supplements, Skin Care and Home Care products. In 10 years, we have reached more than 10 countries and currently have office set up in countries like Singapore, Indonesia and Thailand to better serve our distributors and customers.
Currently, our growing company is seeking to hire a Customer Service Executive who will be responsible for the following:
Responsibilities:
• Collaborate with Operation Director and HR Manager in setting and driving organizational vision, operations strategy, and hiring levels
• Resolve customer complaints brought to your attention
• Create policies, procedures and oversee the customer service processes
• Conducting surveys and writing reports based on customer feedback on products and services
• Ensure compliance are met along with the business regulations, and take appropriate action when necessary
• Analyze internal operations and identify areas for process enhancement
• Answering client correspondences through email, social media and via telecommunication
• Relaying extensive product information to customers
• Managing orders, stocks and ensuring their prompt delivery
• Rerouting customer request or calls to the relevant PIC or departments when advanced solutions are needed
• Create filing system for customer records, including contact information, purchases and billings.
• Build and maintain trusting relationships with key customers, clients, partners, and stakeholders
Requirements:
• One or more years of experience in executive leadership roles
• Excellent leadership skills, with steadfast resolve and personal integrity • Knowledge of CRM systems would be an advantage
• Good interpersonal, written and oral communication skills
• Able to lead the team to promote excellent customer service
• Ability to diagnose problems quickly and foresee potential issues
• Creating policies and procedures on customer service process
• Possess excellent product knowledge to enhance customer support
• Conduct quality assurance surveys with customers and provide feedback
• International business experience
AAA International Group was first established in Los Angeles, California during the 1990’s. AAA International Group started of a high-tech enterprise specializing in research, product development and production of biological washing and cell beauty. Since the incorporation, the group has then expanded to cover a comprehensive chain throughout the industry, ranging from manufacturing, research and development, marketing, and after-sales service. AAA International Group first make its appearance in Los Angeles, California as a manufacturing factory with a professional biotechnology research and development laboratory. From then, the Group has then grown further and has now encompassed the whole Cell Health and Beauty industry. Moving forward, the Group has set its sights on strengthening its international reach by establishing branch factories in Malaysia, Thailand, Indonesia, India and Europe. AAA International Group has also set its sights to establish its own marketing offices in more than 50 different countries across the world. With our ambitious expansion plan, we strongly encourage our people to move between roles and provide global exposures. AAA strive to make a positive impact on people and the economy. We work smart, play hard and never give up. Looking forward to welcome like-minded individual who share our values & sentiment to join us!
Headquartered in Kuala Lumpur, Malaysia, AAA Greencell International Group is the pioneer in advocating Cell Medicine to the public and it has done so for the past 10 years. Under the founder, Prof Carl Zhang’s leadership, the company offers sophisticated products to improve cellular health and wellness, which includes Health & Wellness devices, Food Supplements, Skin Care and Home Care products. In 10 years, we have reached more than 10 countries and currently have office set up in countries like Singapore, Indonesia and Thailand to better serve our distributors and customers.
Currently, our growing company is seeking to hire a Customer Service Executive who will be responsible for the following:
Responsibilities:
• Collaborate with Operation Director and HR Manager in setting and driving organizational vision, operations strategy, and hiring levels
• Resolve customer complaints brought to your attention
• Create policies, procedures and oversee the customer service processes
• Conducting surveys and writing reports based on customer feedback on products and services
• Ensure compliance are met along with the business regulations, and take appropriate action when necessary
• Analyze internal operations and identify areas for process enhancement
• Answering client correspondences through email, social media and via telecommunication
• Relaying extensive product information to customers
• Managing orders, stocks and ensuring their prompt delivery
• Rerouting customer request or calls to the relevant PIC or departments when advanced solutions are needed
• Create filing system for customer records, including contact information, purchases and billings.
• Build and maintain trusting relationships with key customers, clients, partners, and stakeholders
Requirements:
• One or more years of experience in executive leadership roles
• Excellent leadership skills, with steadfast resolve and personal integrity • Knowledge of CRM systems would be an advantage
• Good interpersonal, written and oral communication skills
• Able to lead the team to promote excellent customer service
• Ability to diagnose problems quickly and foresee potential issues
• Creating policies and procedures on customer service process
• Possess excellent product knowledge to enhance customer support
• Conduct quality assurance surveys with customers and provide feedback
• International business experience
AAA International Group was first established in Los Angeles, California during the 1990’s. AAA International Group started of a high-tech enterprise specializing in research, product development and production of biological washing and cell beauty. Since the incorporation, the group has then expanded to cover a comprehensive chain throughout the industry, ranging from manufacturing, research and development, marketing, and after-sales service. AAA International Group first make its appearance in Los Angeles, California as a manufacturing factory with a professional biotechnology research and development laboratory. From then, the Group has then grown further and has now encompassed the whole Cell Health and Beauty industry. Moving forward, the Group has set its sights on strengthening its international reach by establishing branch factories in Malaysia, Thailand, Indonesia, India and Europe. AAA International Group has also set its sights to establish its own marketing offices in more than 50 different countries across the world. With our ambitious expansion plan, we strongly encourage our people to move between roles and provide global exposures. AAA strive to make a positive impact on people and the economy. We work smart, play hard and never give up. Looking forward to welcome like-minded individual who share our values & sentiment to join us!
About the job
Your assignment
Official account of Jobstore.
We are looking for a motivated, dynamic Customer Development Executive - Outdoor Account Management to join our team based out of our offices in various locations. Your responsibilities will be to look to build on solid existing client relationships whilst also using your outstanding sales skills and outgoing personality to win new sales and clients in your sales territory.
To help to achieve this, we will provide you with a competitive base salary, highly rewarding commission structure, subsidized transport allowance, subsidized mobile phone, laptop and career opportunities. You will also be given full product training, with hands on assistance from the Sales Manager and the Sales Team.
In this role you will be responsible for:
The ideal candidate will possess:
Highly Desirable:
Rewards and Benefits
You will be welcomed into a friendly, robust and competitive team that are highly motivated and focused on achieving goals and results. You will be given full product training, with hands on assistance from the Sales Manager and the Sales Team.
Equal Opportunities
Rentokil Initial believes in supporting all employees to provide equal opportunities and avoid discrimination. We also place emphasis on workplace diversity which means that we are serious about creating an inclusive environment that accepts each individual's differences, embraces their strengths and provides opportunities for all colleagues to achieve their full potential.
Locations:
Rentokil Initial (M) Sdn Bhd
No.17 Jalan Selatan 8/1, Kawasan Perindustrian Selatan, 81300 Johor Bahru, Johor Darul Takzim.
Official account of Jobstore.
We are looking for a motivated, dynamic Customer Development Executive - Outdoor Sales Consultant to join our team based out of our offices in various locations. Your responsibilities will be to look to build on solid existing client relationships whilst also using your outstanding sales skills and outgoing personality to win new sales and clients in your sales territory.
To help to achieve this, we will provide you with a competitive base salary, highly rewarding commission structure, subsidized transport allowance, subsidized mobile phone, laptop and career opportunities. You will also be given full product training, with hands on assistance from the Sales Manager and the Sales Team.
In this role you will be responsible for:
The ideal candidate will possess:
Highly Desirable:
Rewards and Benefits
You will be welcomed into a friendly, robust and competitive team that are highly motivated and focused on achieving goals and results. You will be given full product training, with hands on assistance from the Sales Manager and the Sales Team.
Equal Opportunities
Rentokil Initial believes in supporting all employees to provide equal opportunities and avoid discrimination. We also place emphasis on workplace diversity which means that we are serious about creating an inclusive environment that accepts each individual's differences, embraces their strengths and provides opportunities for all colleagues to achieve their full potential.
Locations:
Rentokil Initial (M) Sdn Bhd
No.17 Jalan Selatan 8/1, Kawasan Perindustrian Selatan, 81300 Johor Bahru, Johor Darul Takzim.
Official account of Jobstore.
About the job
·To ensure a positive and joyful shopping experience for all IKEA visitors and customers. This includes in particular:
· Ensure the department is fast and efficient for our customers, and cost-effective for the IKEA store.
· Ensure that customers’ issues are handled efficiently and with empathy.
· Actively working towards fulfilling the four tasks of the store.
Your assignment
Official account of Jobstore.
