Total 7 Junior Executive Customer Logistics Representative job vacancies in Selangor

Role

We are looking for an ambitious Outbound Business Development Representative to join our dynamic sales team. As a BDR, you will build and manage prospect relationships to drive revenue for Titan. A vital part of this opportunity is partnering with the Customer Success and Solution team to ensure the quality and quantity of sales pipeline.

Responsibilities

• • Handle our sales conversion process for Small & Medium Businesses
  • Developing and managing relationships within our Commercial segment with customers in Malaysia
  • Forecast sales activity and revenue achievement while creating satisfied and reference-able customers
  • Ability to stay up to date in the Cloud landscape and demonstrate our platform value
  • Act as the main point of contact for clients in understanding their business objectives, and ensuring our software aligns with their needs.
  • Proactively identify and address client’s concerns or issues, working closely with internal teams to ensure timely resolution.
  • Serve as a liaison between clients and our technical support team, in ensuring that issues are resolved efficiently.
  • Identify opportunities for upselling and cross-selling additional modules, features, and services to existing clients based on their evolving needs.

Requirements

• • Outbound sales or sales development experience (selling over the phone, cold calling), preferably B2B at a IT company
  • Extensive experience selling to customers in Malaysia
  • Consistently over-achieved quota (top 5-10% of the company) in past positions.
  • Previous Experience in a startup is preferred
  • Welcome Fresh Graduate
  • Preferred female candidate

Desired Skills

• • Strong and demonstrated written and verbal communication skills.
  • Ability to work in a fast-paced, team environment.
  • Strong customer references
  • Ability to understand technical concepts and convey them to non-technical stakeholders
  • Proactive problem-solving and critical-thinking skills.
  • Excellent organizational and time-management abilities
  • Strong computer skills, including CRM, Microsoft Word, PowerPoint, and Excel.

Perks & Benefits

• Personal leave
• Open culture
• Personal development opportunities

Sales and Revenue Generation:

• Identify and approach potential customers.
• Conduct sales presentations and close deals.

Customer Relationship Management:

• Build and maintain customer relationships.
• Address customer inquiries and ensure satisfaction.

Product Knowledge:

• Stay updated on product features and benefits.
• Provide expert advice to customers.

Sales Administration:

• Monitor market trends and competitor activities.
• Identify new market opportunities.

Sales Strategy Implementation:

• Execute sales strategies.
• Collaborate with the sales team to achieve targets.

Customer Service:

• Report on sales activities and performance.
• Provide feedback on customer preferences and market trends.

Compliance:

• Adhere to company policies and sales ethics.
• Ensure compliance with relevant laws and regulations

*PREFER MALAY BUT ABILITY TO SPEAK MANDARIN.

Perks & Benefits

• Personal leave
• Open culture
• Personal development opportunities

Job Responsibilities:-

• Handle incoming customer calls and resolve inquiries in a professional manner
• Provide accurate information about products, services, and policies
• Address customer complaints, follow up on issues, and ensure customer satisfaction

Job Requirements:

• SPM/Diploma/Degree holder
• At least 1 year experience in call center (inbound/outbound)
• Able to work in shifts
• Excellent communication in English & Bahasa

Perks & Benefits

• Nearby public transport
• Central location

工作職責：-

• 以專業的方式處理客戶來電並解決詢問
• 提供有關產品、服務和政策的準確信息
• 處理客戶投訴，跟進問題，確保客戶滿意

職位要求：

• SPM/文憑/學位持有者
• 至少 1 年呼叫中心經驗（來電/呼出）
• 能夠輪班工作
• 良好的英語和印尼語溝通能力

津貼和福利

• 附近的公共交通
• 中心位置

Job Description:

• Execute and manage the full Vacant Possession (VP) processes from the preparation (before VP) to key collection.
• Brief the customers on the handover process including the registration of customers in the Handover Vacant Possession (VP) Apps, handover over of property, checklist, and the handover kit.
• Managing customers expectation after vacant possession
• To attend and monitor all customers enquiries via phone calls, emails, walk-ins and solve within stipulated amount of time
• Ensure all records, data, and information are recorded and filed up to date.
• Follow-up with relevant parties i.e. project management team, COW, contractor, consultant, etc. on product issues
• Acknowledging and resolving customer complaints.
• To contact customers on solution via phone calls or emails after investigation
• Update and maintain good recording and tracking system to ensure complaints are closed within stipulated time frame
• To attend weekly defect progress meeting
• To attend joint inspection with customers
• Perform any other adhoc assignments/ tasks/ duties as assigned by superior.

Job Requirement:

• Candidate should possess a Diploma / Advanced Diploma, Bachelor Degree or equivalent in Business Studies / Administration / Management,Property Development / Real Estate Management
• Preferably at least 2 year of related working experience.
• Preferably Executive specializing in Customer Service or equivalent.
• Good communication skills in English,Malay language for both spoken and written
• 1 undefined positions available

Job Descriptions:

• To provide technical support, planning and implementation of housing defects maintenance activities and tasks to ensure smooth running of management.
• Troubleshoot and solving emergency in the most effective and efficient manner with main contractor, Subcontractor.
• Liaise and coordinate with project personnel, Customer Relation Officer, Customer or end user (house owner) on scheduled and unscheduled maintenance/ defects issues in the best manner.
• To carry out predictive & preventive maintenance/defects works according to the planned schedule.
• Assist to develop and enhance existing maintenance/ defects program management to be more proactive manner.
• Comprehensive records keeping of all maintenance/ defects activities.
• Plans and implement daily, weekly, monthly and yearly routine maintenance/ defects programs and emergency recovering plans.
• Attending to customer, contractor on site to support and coordination works.
• Follow up with the daily routine job that has been assigned by the Manager
• Execute or perform any task or assignment that may be assigned by the superior.
• Preparing SOP for end users to use where necessary.
• Manage maintenance/defects inventory (tools, spare parts and etc.) to ensure parts are available in time of needs.
• To ensure good housekeeping is maintained at all times (5S).
• May be required to work in shift or weekend to support the required maintenance/ defects activities.
• Perform other ad-hoc tasks assigned
• Discuss and update the status to the superior timely.
• To be based at Batu Pahat Branch Office
• Working period of Monday-Saturday (8am-5pm)

Job Requirement:

• Candidate should possess a Diploma / Advanced Diploma, Bachelor Degree, Professional Certificates or equivalent in Architecture,Property Development / Real Estate Management,Engineering (Civil),Human Resource Management
• Preferably at least 2 years of related working experience.
• Preferably specializing in Customer Service or equivalent.
• Good communication skills in English,Malay language for both spoken and written
• 1 undefined positions available
• Possess good analytical skills, meticulous, positive working attitude, committed, good interpersonal skills and follow up skills.
• Ability to build good relationship internally and externally
• Multi-tasking is expected.
• Able to work independently under minimal supervision.
• Able to work under pressure and meet deadline
• To be based at Batu Pahat Branch Office.

We are looking for a motivated, dynamic Service Planner, also known as Admin Assistant & Customer Service (Fresh Grad.) 3 months Contract to join our team.. Your responsibilities will be to plan customer’s service appointment, assigned and coordinate with serve team to create optimal service schedule.

To help to achieve this, we will provide you with a competitive base salary, contractual bonus and career opportunities. You will also be given full product training, with hands on assistance from Service and Operation Team.

In this role you will be responsible for:

• Plan customers’ service appointment and coordinate with service team to create optimal schedule
• Ensure all data is input onto the in-house system accurately and efficiently
• Follow up with service team to ensure no service backlogs
• Analyse service team capacity data for service schedule improvement
• Attend monthly stock take and prepare stock closing reports
• Compile service reports and invoice to customer upon request
• Prepare monthly reports

The ideal candidate will possess:

• Minimum Diploma/Degree holder in any field
• Minimum 2 years experience in capacity analyses and service schedule
• Good communication skills and has the ability to communicate fluently on the phone
• Good planning and organisational skills with attention to details
• Ability to priorities tasks with effective time management
• Able to handle timelines without affecting quality of work
• Customer-oriented
• Result-driven
• Employment of foreigners are subject to the local authorities approval and subject to their own visa application
• Contract for 3 months convertible to Permanent based on performance

Highly Desirable:

• Excellent attention to detail and negotiation skills
• Ability to do multitasking job
• Versatility to build rapport with people at all levels
• Multi-lingual in both verbal and written English and Bahasa Malaysia, able to converse in decent clear communication. Ability to converse in other local dialects will be an added advantage
• Commercially focused acumen

Rewards and Benefits

• Attractive base salary
• Out-patient
• EPF, SOSCO & EIS
• Annual leave

You will be welcomed into a friendly, robust and competitive team that are highly motivated and focused on achieving goals and results. You will be given full product training, with hands on assistance from the Operation and Service Team.

Equal Opportunities

Rentokil Initial believes in supporting all employees to provide equal opportunities and avoid discrimination. We also place emphasis on workplace diversity which means that we are serious about creating an inclusive environment that accepts each individual's differences, embraces their strengths and provides opportunities for all colleagues to achieve their full potential.

Location of this branch:

Rentokil Initial (M) Sdn Bhd. No. 7 Jalan Utarid U5/13, Seksyen U5, 40150 Shah Alam .