Total 30 Customer Experience Manager job vacancies in Finance / Banking / Insurance category in Johor Bahru

Location: Kulai, Permas Jaya, Batu Pahat

(1)   Job descriptions

·       Market and grow SME Plus loans and process cases via EOS.

·       Attend to customer requests and appeals on credit related matters within the SLA, and provide basic advise and services to meet customers’ needs.

·       Process credit proposals and ad-hoc requests received from customers (existing and new) within SLA’s standard of service; i.e. to ensure Bank’s risk parameters and guidelines are adhered to, and to aware of common shortcomings highlighted by GCRM and Risk Management to maintain high credit standards.

·       Monitor all WLs, SMAs and keep Newly Impaired Loans low; i.e.  to keep abreast of market developments and early warning signals, to take preventive action to avoid SMAs from turning Impaired.

·       Market and sell the Bank's loan products to new and existing customers. This also includes cross-selling of other Bank's products and services.

·       Building closer rapport with existing customers to boost utilization and share of business / wallet

(2)   Requirements

·       Minimum 3 years’ experience in sales and knowledgeable in SME+ Business is added advantages.

·       Strong marketing and business acumen with good interpersonal/relationship skills and able to interact with people at all levels.

·       Results-driven, self-motivated and enthusiastic to build a good sales career

·       High self-confident, energetic, and capable to work under sales pressure

(3)   Salary package   

·       Up to RM10K, salary is negotiable to obtain a win-win situation.

- Employee benefits are truly top-notch. 

地點: 古來, Permas Jaya, 峇株巴轄

(一)職位描述

· 透過 EOS 行銷和發展 SME Plus 貸款並處理案件。

· 處理客戶對 SLA 內信用相關事宜的請求和申訴，並提供基本建議和服務以滿足客戶的需求。

· 在 SLA 的服務標準範圍內處理從客戶（現有的和新的）收到的信貸建議和臨時請求；即確保遵守銀行的風險參數和指導方針，並了解 GCRM 和風險管理所強調的共同缺點，以維持高信用標準。

· 監控所有 WL、SMA 並維持新減損貸款處於較低水準；即隨時了解市場動態及預警訊號，採取預防措施，避免SMA 受損。

· 向新舊客戶行銷和銷售銀行的貸款產品。這也包括其他銀行產品和服務的交叉銷售。

· 與現有客戶建立更緊密的關係，以提高業務/錢包的利用率和份額

（二）要求

· 至少 3 年銷售經驗以及對中小企業+業務的了解是額外的優勢。

· 較強的行銷與商業頭腦，具有良好的人際關係/關係技巧，能夠與各個層級的人互動。

· 以結果為導向，自我激勵，熱衷於建立良好的銷售生涯

· 自信強，精力充沛，能承受銷售壓力

（三）薪資待遇

· 薪資高達RM10K，薪資可面議，以獲得雙贏。

- 員工福利確實是一流的。

• Maintain all the necessary reporting to the banks and backup system reports

• Maintain the company bank balance and remain cognizant of outstanding checks

• Approve invoices that need to be paid

• Read and review any documentation attached to checks for approval and accuracy sake

• Make sure all financial statements and tables are correct and precise

• Make sure that the owner of the company receives the company bank statement unopened

• Reconcile all bank statements and monthly financial reports

• Prepare monthly sales and use tax returns

• Prepare projections annually and update monthly closing with actual figures

• Coordinate with the auditors and be prepared to provide documentation if called upon

• Submit tax returns

• Preparing financial reports.

• Analysing financial data and making recommendations at management level

• Monitoring internal controls

• Overseeing and preparing income statements.

• Participating in budgeting processes.

• Managing financial transactions.

• Streamlining accounting functions and operations.

• Developing plans for financial growth with management

• Evaluating and managing risk.

• Coordinating audit processes.

• Manage and develop an outstanding Finance Team

• Provide administrative support for due diligence

Requirement:-

• Bachelor's degree in Finance or Accounting; CPA or CA would be an added advantage

• 5-8 years of experience in accounting and/or financial analysis

• Ability to synthesize large quantities of complex data into actionable information

• Ability to work and effectively communicate with senior-level business partners

• Excellent business judgment, analytical, and decision-making skills

• Knowledge of financial reporting and data mining tools

• Strong demonstrated use of Excel, Word, and PowerPoint

Key Highlights:

• Great Exposure to the government sector.
• Nearest MRT: Raffles Place
• Working Hours: Monday – Friday (Office hours)
• Benefits: AWS, Bonuses, Hybrid Working Arrangement

Key Responsibilities:

Finance:

• Responsible for full sets of accounts and the preparation of annual report according to Financial Reporting Standard and statutory requirements
• Facilitate timely closing of monthly accounts and review postings of AR, AP, GL entries in the accounting system.
• Review of Budget, Forecast and quarterly GST reporting
• Assist tax agents to finalise tax for submission to IRAS and work with tax agents/advisors for tax incentive applications
• Liaise with external auditors to resolve accounting issues and co-ordinate audit process.
• Responsible for any regulatory filling required (for fund management subsidiary and SLF Trust Fund)
• Oversee the billing/collection process and initiate discussion with the Managing Agent on actions to mitigate delay in collections.
• Provide quick financial analysis of potential clients on their ability to pay.

Fund operations:

• Trade lifecycle management including confirmations/settlements and reconciliation.
• Review of Net Asset Value calculation and accounts performed by the Fund Administrator for organization's Trust Fund
• Liaise with Trustee, Fund Administrator, middle office service provider and custodian on matters relating to organization's Trust Fund
• Support in the development/review of operating policies and procedures including the operations process for new products.

Key Requirement:

• Only Singaporean
• Degree in accountancy/ finance or any related field
• At least 8 years of relevant experiences in Finance and Fund operations in the Investment/Asset management

Interested candidates please click "Apply Now". We regret to inform you that only shortlisted candidates will be contacted for further discussion.

Venice Kang
Outsourcing Team

BGC Group Pte Ltd

Registration No.: R23117645
EA License Number: 05C3053

Job description

The incumbent will be responsible for the following:

• Ensure accuracy, completeness and timeliness of accounting records to meet all internal and external reporting requirements.
• Drive improvements in quality of financial and business analyses in order to guide all leaders in decision making and performance monitoring; and ensure that appropriate measures are taken to achieve financial and strategic business objectives.
• Drive improvements in budgeting and forecasting process for cost control.
• Drive improvements in business processes and internal controls to ensure compliance with corporate policies and procedures.
• Proactively identify and mitigate operational and financial risks.
• Fulfill external and internal audit requirements and determine proper remediating actions in response to audit findings and recommendations.
• Manage the statutory and reporting requirements under Charities Accounting Standards.
• Provide financial advice and perspective to assist the development and implementation of long-term business plans and strategies, and the subsequent assessment of the effectiveness and achievements against targets and objectives.
• Review all capital expenditures to ensure compliance with the relevant policies and business and financial justifications are sound.
• Interact across organizational hierarchy & functions and with clients, bankers, local authorities, and other stakeholders.
• Develop and enhance the capability and skills of finance staff in order to upgrade the finance function to meet the future organization needs.

Job requirements:

• A qualified CA or CPA with between 7 to 10 years of experience in the field of Finance.
• University degree in Accounting and/or Business Management.
• Demonstrated track record in leading a finance function.
• Experience in working in a medium to large charity will be a plus.
• Excellent engagement and communication skills.
• Proven ability to inspire and manage teams, both directly and through a matrix management structure.
• Highly organized with an excellent ability to manage multiple priorities under pressure and tight deadlines with minimum supervision.
• Knowledge in Singapore Financial Reporting Standards, Charity Accounting Standards, and other relevant statutory regulations.
• Experience in enhancement of existing finance systems in an order to automate work processes.

Note: Only Shortlisted Candidates Will Be Notified.

Finance & Admin

Maintain full sets of financial reports
Ensure preparation of timely and accurate management accounts
Preparation of payments for approval
Quarterly submission of GST
Ensure compliance with all relevant accounting and tax regulations and timelines

Requirements:

Finance / Accountancy Degree or other professional Accountancy qualification.
A minimum of 8 years of relevant experience in handling full Spectrum of Finance and Accounting function
Experienced in handling external auditors, tax agents and relevant authorities
Meticulous, detailed & maintain high confidentiality
Committed and able to work independently without supervision
Proactive attitude, problem solver
Working knowledge of Microsoft Dynamics (BC) / Info-tech preferred, though not a pre-requisite

Key Highlights:

• Great Exposure to the government sector.
• Nearest MRT: Labrador Park
• Salary: Up to $5,400 per month
• Contract Duration: 11 months
• Working Hours: Monday – Friday (Office hours)

Key Responsibilities:

• Verify the expense claim include the necessary documentation.
• Check for completeness and accuracy of information provided in the expense report.
• Ensure that the expense claim adhere to company policies and procedures including obtaining the financial approvals in accordance with delegated authority policy and limits.
• Identify and flag any expenses that is not adequately supported by documentation.

Key Requirement:

• Only Singaporean
• Degree in finance/accounting or any related field
• At least 3 years’ experience in finance/accounting role.
• Knowledge in using Workday or any equivalent will be a bonus

Interested candidates please click "Apply Now". We regret to inform you that only shortlisted candidates will be contacted for further discussion.

Venice Kang
Outsourcing Team

BGC Group Pte Ltd

Registration No.: R23117645
EA License Number: 05C3053

FIBS Singapore established in Year 2021 is a vibrant and dynamic freight forwarding company located in the heart of Singapore. We are a close knitted cozy office pride ourselves to dedication to commitment to fostering a collaborative and supportive work environment.

We are looking for an independent, proactive and versatile Finance Manager who will play a pivotal role in managing Singapore office and assist Business Unit Head to oversees the financial operations of all SEA offices.

He/ She will have a direct influence on management's decision-making processes by providing actionable insights and recommendations based on rigorous analysis and research.

Responsibilites:

• Month-End Closing: Lead and execute the month-end closing process ensuring accuracy, timeliness, and compliance with regulatory standards. Coordinate with regional teams to consolidate SEA financial data and provide insightful analysis.

• Management Reporting: Drive the completion of management reports from multiple SEA entities for monthly business review. Develop and maintain streamlined processes to ensure efficient reporting and alignment with organizational objectives.

• Financial Reporting: Responsible for Singapore office audit completion and review other SEA Audited financial statements in accordance with applicable accounting standards and regulatory requirements. Ensure compliance with internal policies and external regulations, providing recommendations for improvement where necessary and ensure delivery within Group deadline.

• GST and Tax Compliance: Ensure accurate and timely reporting of Goods and Services Tax (GST) and withholding tax for our company. Work closely with external tax consultant for the yearly corporate tax compliance.

• Process Enhancement: Continuously assess and improve with Regional Finance team on financial accounting processes and procedures to enhance efficiency, accuracy, and control. Implement best practices and leverage technology to streamline workflows and drive operational excellence.

• Budgeting and Forecasting: Lead the development and execution of the annual budgeting and rolling forecasting process. Work closely with cross-functional teams to gather inputs, analyse trends, and establish realistic financial targets.

• Stakeholder Engagement: Collaborate with various internal stakeholders including Sales, Operations, and Finance teams to gather input, validate assumptions, and ensure alignment in financial projections. Communicate findings and recommendations effectively to key decision-makers.

• Financial Modelling: Collaborate closely with regional finance team in Hong Kong to develop and maintain financial models to support budgeting, forecasting, and scenario analysis. Utilize advanced Excel skills and financial modelling techniques to produce accurate and actionable insights.

• Month-End Closing: Lead and execute the month-end closing process ensuring accuracy, timeliness, and compliance with regulatory standards. Coordinate with regional teams to consolidate SEA financial data and provide insightful analysis.

• Management Reporting: Drive the completion of management reports from multiple SEA entities for monthly business review. Develop and maintain streamlined processes to ensure efficient reporting and alignment with organizational objectives.

• Financial Reporting: Responsible for Singapore office audit completion and review other SEA Audited financial statements in accordance with applicable accounting standards and regulatory requirements. Ensure compliance with internal policies and external regulations, providing recommendations for improvement where necessary and ensure delivery within Group deadline.

• GST and Tax Compliance: Ensure accurate and timely reporting of Goods and Services Tax (GST) and withholding tax for our company. Work closely with external tax consultant for the yearly corporate tax compliance.

• Process Enhancement: Continuously assess and improve with Regional Finance team on financial accounting processes and procedures to enhance efficiency, accuracy, and control. Implement best practices and leverage technology to streamline workflows and drive operational excellence.

• Budgeting and Forecasting: Lead the development and execution of the annual budgeting and rolling forecasting process. Work closely with cross-functional teams to gather inputs, analyse trends, and establish realistic financial targets.

• Stakeholder Engagement: Collaborate with various internal stakeholders including Sales, Operations, and Finance teams to gather input, validate assumptions, and ensure alignment in financial projections. Communicate findings and recommendations effectively to key decision-makers.

• Financial Modelling: Collaborate closely with regional finance team in Hong Kong to develop and maintain financial models to support budgeting, forecasting, and scenario analysis. Utilize advanced Excel skills and financial modelling techniques to produce accurate and actionable insights.

• Cash Flow Forecasting: Compile and analyse weekly cash flow forecasts to provide visibility into short-term liquidity needs. Collaborate with internal stakeholders to gather relevant data and validate assumptions to ensure accuracy in forecasting.

• Insurance Coverage Review: Assist in evaluating the adequacy of insurance coverage across various risk categories, including property, liability, and business interruption. Collaborate with insurance brokers and underwriters to ensure that coverage aligns with organizational needs and regulatory requirements.

• Lease Commitment Monitoring: Assist in maintaining a comprehensive database of lease agreements for local offices and closely monitor lease commitments, including renewal dates, rental obligations, and lease terms. Coordinate with internal stakeholders to ensure timely lease renewals and negotiate favourable terms where possible.

• Credit Control: Collaborate cross-functionally with sales, customer service, and other departments to resolve customer inquiries and disputes effectively. Continuously evaluate and improve accounts receivable processes and procedures to enhance efficiency and effectiveness.

• Human Resources and Payroll: Manages Payroll and Human Resources process for Singapore office (less than 10 staff) by working closely with payroll service provider or government agencies, ensuring accurate and timely payroll processing while adhering to all relevant regulations and compliance requirements.

• Administration: Manage all administrative functions for our Singapore office.

• Ad-hoc: Attend to ad-hoc enquiries per business requirement.

Position : Senior Finance Manager / Assistant to CFO

Roles and Responsibilities:

Ø Reporting directly to the CEO and overseeing a Finance team

Ø Ensuring complete accountability and precision in all reports, encompassing financial reports, budgeting, and forecasting

Ø Efficiently implementing, administering, and ensuring compliance with accounting policies, procedures, controls, and practices

Ø Examine potential revenue streams and economic patterns, assess internal procedures, and pinpoint areas where costs can be minimized, or operational enhancements can be made

Ø Taking the lead in business planning, internal management reporting, and providing support in developing short and long-term strategic plans

Ø Handle local statutory filings for entities such as IRAS, MOM, CPF, and others

Ø Collaborating with auditors, tax consultants, bankers, lawyers, and government agencies

Ø Contribute to the preparation of weekly and monthly reports

Requirements:

Ø A bachelor’s degree in accountancy, Finance, CPA, ACCA or equivalent

Ø Minimum of 10 year of experience in relevant field

Ø Good leadership and dedicated team player, dynamic, confident and positive disposition

Ø Ability to make value added changes to achieve business objectives and goals

Primary Responsibilities

• Responsible and oversee Finance, HR and Administration function of the organisation and ensure efficient execution of processes across departments.
• Handle full set of account, group consolidation and all relevant statutory reporting
• Ensure timely submission of financial & management reports.
• Responsible for company’s insurance matters
• Handle HR matters including payroll processing and recruitment
• Develop and execute talent management strategies, total rewards strategies, and other HR strategies.
• Develop the annual budget and optimize expenses for the organization.
• Responsible for budget development, expenses optimization and financial management

Job Requirements:

• Bachelor's degree in Finance/Accountancy or equivalent
• At least 5 years of relevant working experience
• In-depth understanding and knowledge of HR, Finance and Administration policies and practices
• Possess good interpersonal & communication skills
• Able to work independently
• Proficient in MS Office and Quickbook

Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

Job Description:

As the Finance Director's direct report, you will have the responsibility of overseeing the Finance, Administration, and Human Resource (HR) Teams. Your role will encompass various tasks related to finance, administration, and HR. These tasks include maintaining financial records, managing invoices and payments to vendors, conducting reconciliations, preparing tax and audit reports, submitting GST, overseeing payroll, and managing recruitment and other HR-related tasks. You will also be in charge of the company's administrative duties. Collaboration with auditors and government organizations such as IRAS, MOM, NEA, etc., will be part of your responsibilities. Additionally, you will be expected to evaluate and implement finance processes, propose best practices, explore system integration, and continuously seek ways to enhance internal operations.

This portfolio will primarily involve handling Finance & Accounting tasks, making up about 70% of the workload. The remaining 30% will be dedicated to Administration and Human Resources responsibilities.

Requirements:

• The ideal candidate should hold a Bachelor’s Degree in Finance/Accountancy or its equivalent with a minimum of at least 4 years of relevant working experience in finance, accounting, administration, and human resource duties.
• The candidate should exhibit traits such as being self-motivated, independent, proactive, a team player, adaptable, hands-on, with a positive attitude, and the ability to thrive in a fast-paced start-up environment.
• Proficiency in Microsoft Office is a must.

About our Company
Founded in 2017, Cray Ventures Private Limited is the holding company operating Playmade, one of the leading quick-service tea players in Singapore and we are looking for partners to expand our footprint globally!

With 23 outlets and growing, the youthful brand has won the hearts of many tea lovers both young and old. The brand’s playful spirit is seen through the name - evoking a sense of imagination and hand-crafted fun. We pride ourselves in using only the freshest ingredients both imported from Asia or locally sourced. We localise creative menu offerings and the R&D of our exotic and creative tea flavors. We want to be “Everyone’s everyday drink, made by hand and using all-natural ingredients.” What sets ourselves apart from other bubble tea brands is our freshly-made pearls produced daily in an open-kitchen concept as an artistry display, in a hygienic and safe environment.

Why join us?

At Cray Ventures, we are actively and strategically growing our presence in identified key markets and different revenue pillars in the next 2-3 years. We're looking for you if you enjoy questioning the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for an organisation that strives to make a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us.

• You will be part of a fast-growing, fun and energetic family who are just as professional and passionate about our Bubble Tea.
• Our work cultures are inclusive, respectful, nurturing and collaborative.
• We are adventurous as a brand and are unafraid to venture uncharted territories in our quest to grow.

Responsibilities

As a Finance Manager, you will be managing the following functions for the Company:

• Oversee financial planning and business performance analysis, including budgeting, forecasting, cash flow, investment and risk management activities.
• Building and leading a team of finance staff in compliance to accounting standards, GST regulations and group internal control procedures, as well as other relevant rules and regulations.
• Ensure the accuracy of financial statements and adhere to corporate reporting timetables.
• Assist in implementation of management and administrative financial systems to provide structure for exponential business growth.
• To ensure compliance with established financial processes, local compliance requirements, financial reporting and review of revenue, expenditures, asset management, tax, management reporting and administration.
• Responsible for the implementation of finance strategies and objectives. You will manage and liaise with external auditors and tax agents.
• Possess the knowledge to evaluate the company's P&L and also plan for effective finance strategies.
• Leading and reviewing suppliers and customers transactions, including payments and creditor reconciliations.

Skills

• At least 7 to 8 years of relevant work experience
• Experience in rigorous financial planning, analysis and/or strategy experience
• Experience in startup environment an advantage
• Excellent analytical ability and Excel spreadsheet skills
• Good planning and organisation skills
• Ability to understand concepts and ideas quickly and model data in meaningful ways
• Naturally Inquisitive - comfortable and willing to interrogate existing process and systems
• Proactive in proposing ideas to challenge status quo
• Experience in working across functions and cultures and dealing with remote teams
• Excellent personal and business presentation skills, in particular the presentation of financial information to non-finance managers and directors
• Assertive and able to influence upwards and peers
• Good spoken & written English
• Has strong sense of operational discipline and ability to meet deadlines

Job Description

• Handle full set of accounts, ensuring compliance with current accounting practices.
• Oversee daily accounting and finance operations, including but not limited to:
• Purchasing and payables
• Cash receipts and receivables
• Intercompany balance and transaction reconciliation
• Bank reconciliation
• Maintenance of Fixed Asset Registry and other asset and liabilities schedules
• Perform group consolidation to streamline financial reporting.
• Monthly review of entities’ and group's receivables, ensuring conformity to IFRS 15 and IFRS 109.
• Monthly review of entities’ and group's leases, ensuring conformity to IFRS 116.
• Prepare, review, and analyze monthly management reports, variance analysis, and commentaries against budget, forecast, and prior periods.
• Ensure timely preparation of Financial Statements, management reporting, cash flow, budget, and audited financial statements by Entity and Group.
• Check and ensure all audit schedules, payment vouchers, invoices, and credit notes are in order.
• Liaise with auditors, tax agents, corporate secretary, and bankers for all financial accounting matters.
• Manage and coordinate with outsourced accountants including but not limited to Australia and Japan.
• Possess knowledge of trust structures in Australia and Japan, a significant plus.
• Handle any other adhoc requests by the Head of Finance.

Job Requirements:

• Minimum Degree in Accounting with at least 5 years of relevant working experience.
• Proficient in using finance systems and MS Excel.
• Strong leadership, communication, and interpersonal skills.
• Positive mindset and open to taking up new challenges.
• Project management skills.
• High analytical and problem-solving skills.
• Critical thinker with intellectual curiosity and strong professional judgment.
• Self-motivated individual with an initiative mindset.
• Able to work independently or as a team player.
• Applicants with CA, CPA, or ACCA qualifications are a plus.
• Applicants with international, real estate, or relevant audit background are preferable.

Job description

The incumbent will be responsible for the following:

• Ensure accuracy, completeness and timeliness of accounting records to meet all internal and external reporting requirements.
• Drive improvements in quality of financial and business analyses in order to guide all leaders in decision making and performance monitoring; and ensure that appropriate measures are taken to achieve financial and strategic business objectives.
• Drive improvements in budgeting and forecasting process for cost control.
• Drive improvements in business processes and internal controls to ensure compliance with corporate policies and procedures.
• Proactively identify and mitigate operational and financial risks.
• Fulfill external and internal audit requirements and determine proper remediating actions in response to audit findings and recommendations.
• Manage the statutory and reporting requirements under Charities Accounting Standards.
• Provide financial advice and perspective to assist the development and implementation of long-term business plans and strategies, and the subsequent assessment of the effectiveness and achievements against targets and objectives.
• Review all capital expenditures to ensure compliance with the relevant policies and business and financial justifications are sound.
• Interact across organizational hierarchy & functions and with clients, bankers, local authorities, and other stakeholders.
• Develop and enhance the capability and skills of finance staff in order to upgrade the finance function to meet the future organization needs.

Job requirements:

• A qualified CA or CPA with between 7 to 10 years of experience in the field of Finance.
• University degree in Accounting and/or Business Management.
• Demonstrated track record in leading a finance function.
• Experience in working in a medium to large charity will be a plus.
• Excellent engagement and communication skills.
• Proven ability to inspire and manage teams, both directly and through a matrix management structure.
• Highly organized with an excellent ability to manage multiple priorities under pressure and tight deadlines with minimum supervision.
• Knowledge in Singapore Financial Reporting Standards, Charity Accounting Standards, and other relevant statutory regulations.
• Experience in enhancement of existing finance systems in an order to automate work processes.

Note: Only Shortlisted Candidates Will Be Notified.

Job Description:

*Timely preparation of consolidated financial & management reports.

*Preparation of forecast and budget.

l Perform financial review and analysis.

*Risk management, Handling tax and audit matters.

*Support the review of accounting treatments involved in new and existing projects of regional markets.

*Develop comprehensive financial proposals and business cases for new initiatives, capital investments, and potential partnerships.

*Finance team management and development.

Job requirements:

*Bachelor's degree in accounting, finance, or related fields.

*3-5 years of Accounting / Auditing experience.

*Proficiency in office software and the ability to use financial software.

*Strong analytical skills and ability to distil complex financial data into actionable insights.

*A self-starter who can plan, organise and take initiative to meet job objectives and manage deadlines independently.

*Ability to stick to time constraints, Can-do attitude, driven and passionate about work.

*Good command of English and Chinese with excellent communication skills.