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Position: Operations Manager
Job Summary: The Operations Manager is responsible for overseeing the day-to-day operations of the art center, ensuring its smooth and efficient functioning. This role involves managing staff, facilities, events, and logistics, and also includes coordinating the successful opening of new centers.
Key Responsibilities:
Qualifications and Requirements:
Other Information:
Working day: 5/6 days work week, including weekends
Working Location: Report to HQ at Jb Setia Tropika but needed to travel to various branches
Employee Benefits and Perks:
Incentives and Rewards:
Government Statutory and Security:
Contributions to EPF, SOSCO, EIS, and other government statutory requirements.
Career Growth:
Opportunities for career advancement and promotions within the organization.
We regret to inform you that only shortlisted candidate would be notified.
By submitting your personal data and/or resume, you give consent to collect, use and disclosure of your personal data and/or resume by the company for the purpose of the processing and administration by the company relating to this job application.
MuzArt is an award-winning art academy, having received numerous awards from publications such as Sin Chew Daily, The Star, and more:
星州教育奖:最佳产品 & 最佳加盟商奖
2011 Asia Pacific Top Excellence Brand Award
2019 The Star Outstanding Business Awards
2020 EY Entrepreneur 最佳提名人
2019 EY Entrepreneur of the Year-Emerging Entrepreneur
2019 JCI Creative Young Entrepreneur Award
Junior Chamber International - TOYM Top Nominee
Over the 14 years since MuzArt's establishment, we have won more than 45 domestic and international enterprise and education awards, making MuzArt the number-one brand in Asian children's talent education certified by the Malaysian Consumers Association. We are committed to bringing our innovative education system to the world.
We are expanding our organization and currently seeking passionate individuals to join our expanding team. If you enjoy a challenge and like working with a group of fun and helpful colleagues, please send us your resume! We will contact you as soon as possible.
Job Description:
· Creating a professional and welcoming experience for our customers based on the company’s guidelines.
· Obtain training and perform duties in Service and Kitchen Department.
· Lead by example by demonstrating exemplary professionalism.
· Attending to customers’ needs and complaints promptly and politely.
· Recommend improvements to Management where appropriate.
· Resolve all potential service failure issues.
· Consistently monitor individual performance and progression with your superior and management.
· Provide support as needed in various departments.
· Business Management-Support in managing food and labor costs to increase Restaurant profitability.
· Consistently review operational standards with the aim of always improving speed and service quality.
· Execute any duty that may be assigned from time to time by the Management.
Requirements:
· Applicants must possess at least degree in any field
· Applicants with no experiences is welcomed to apply
· Fluent in spoken and written English and Mandarin
· Highly motivated and willing to learn
· Strong positive mentality
· Customer-oriented, excellent interpersonal and communication skills
· Possess good initiative and leadership skills
· On-the-job training provided
· 5.5 days’ work week
· Able to work on weekends and PHT
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Training Manager
Job Description
The Leadership Institute is a registered Private Educational Institute (PEI) in Singapore, and we are currently looking for a Training Manager for our Programmes.
About Us
Since we entered Singapore in 2015, The Leadership Institute (SG) has been providing learners with a rich and diverse learning environment. Knowledge, creativity, and hands-on experience have always been at our core, and we’re proud of learners who have grown, learned, and created with us each passing day.
Our founding team in Singapore sees the institute as a unique petri dish to nurture homegrown talents to flourish in a diverse and capricious global market.
The Leadership Institute is structured into 2 divisions:
1. Adult Education (SkillsFuture Singapore and the Institute of Banking and Finance)
2. Future Skills and Technology (Young Adults)
ROLE AND RESPONSIBILITIES
1. Organisational representation for SkillsFuture Singapore and The Institute of Banking & Finance training and learner compliance and correspondence
2. Trainer and Teacher Management and Scheduling:
3. Marketing Management
a. Liaise with agents for class schedules and learners list
b. Onboard new agents to our SOPs on their learner registration
c. Ensure agent compliance with SSG WSQ marketing standards and guidelines
4. SSG and IBF Compliance
5. LMS & eLearning Management
6. Train and mentor junior team members
REQUIREMENTS
• Prior experience managing WSQ and SSG programmes and training an asset
• Must be fast learner with new SSG requirements and systems
• Degree preferred but not required. Minimum GCE A levels or Polytechnic Diploma
• Independent worker and self-starter
• Able to lead teams when necessary
• Must be tactful and respectful
Interested candidates, please submit your CV to info@leadershipinstitute.sg
We are sorry and regret that only shortlisted applicants will be notified.
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Business Development
· Execution of local market education strategy as per brand strategy and alignment.
· Drives salon business development and brand positioning via trainings on product, services and soft skills.
· Uphold brand values and 7K standards to drive strong brand love and luxury mindset with internal and external stakeholders across all execution.
· Lead the conception and adaptation of new education and training projects beyond current product and services. This includes additional brand-led initiatives and division’s education projects.
· Conduct education sessions for direct-to-consumers via Live/recorded sessions on online platforms and business partners events / masterclasses.
· Identify opportunities and/or gaps, analyze in-salon market share & work closely with brand and commercial team to uplift salon’s productivity
· Education content materials: translation of related materials to local language, vetting through of product and service menus, script preparation for direct-to-consumer education and support to brand on product and services related content.
· Routing plans: 60% on-trade and 40% classes (offline and online).
· Monitor competition and report on market initiatives.
· Build and maintain strong partnerships with network of Care Coaches and Stylists.
Training Excellence
· Create structured training modules and schedules to ensure efficiency and productivity to reach out to targeted trainees to all channels of distribution, including but not limited to Sephora, Salons and Marketplaces.
· Track performances and efficiency of education sessions accordingly to brand and global KPIs.
· Execute trainings for internal stakeholders in-line with brand initiatives.
· Drives usage and manage local content on Access (online education platform).
PROFESSIONAL & TECHNICAL COMPETENCIES
EMBODIES BRAND IDENTIY & KNOWS SELECTIVE BEAUTY UNIVERSE
· Master brand identity and knows sense of purpose
· Masters fundamental knowledge : products, categories, gestures, sales and service
· Master competition, market, clients, and trends knowledge
DRIVES BUSINESS THROUGH SERVICE & RETAIL EDUCATION
• Elaborates service & retail education plans aligned with business priorities
• Cooperates with 360° internal and external stakeholders guarantying a consistent customer experience
• Pilots & monitors Retail Education's Efficiency
DESIGNS,TRANSMITS & EMPOWER
• Designs appropriate learning solutions for Customer Experience
• Delivers & transmits Education Contents • Provides personalized follow-up & coaching
• Animates learning communities with passion
ELEVATES CUSTOMER EXPERIENCE & SERVICE ATTITUDE
• Fosters empathy
• Knows customer profiles & transmits customer centricity
• Continuously elevates services standards and POS execution according to brand specificities
OTHERS
· Strong training capabilities to conduct engaging training sessions both online and offline
· Strong sense of luxury
· Experience in professional hair industry is a plus, but not necessary
· Digitally savvy. Knowledge and expertise in the latest gear, social apps, editing programs, equipment to do online trainings/livestreaming
· Competent on Microsoft office suites and social media apps
· Strong team player and collaboration spirit
· Able to conduct training sessions effectively in English and Mandarin
L'ORÉAL COMPETENCIES
· INNOVATOR
· STRATEGIST
· PEOPLE DEVELOPER
· INTEGRATOR
· ENTREPRENEUR
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Training Design of Training Development Project
Designing and aligning Learner-centric Pedagogies into each Training Development project – using an established templated framework, to meet the defined Learning Objectives.
Training Development work
Project Management
Requirements
Experience in the following areas:
Maestro HR
damien lee tian hong
R1106726
16c8462
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Join us as a Payments Release Train Manager
In this key role, you’ll be developing and maintaining the release train. This will include the preparation and review of the release and environment strategy, involving plans and estimation, and management of interdependencies. With your vital leadership, you’ll provide cross-team synchronisation, making sure everyone has a clear understanding of how their work helps our customers.
You’ll lead on continuous improvement across delivery via various channels, including improving or removing manual steps, and we’ll look to you to demonstrably improve release train agility and value to end state customers.
Your responsibilities will include:
We’re looking for someone with an expert understanding of running complex projects spanning multiple scrum and non-scrum teams.
You’ll also need:
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Join us as a Payments Release Train Manager
In this key role, you’ll be developing and maintaining the release train. This will include the preparation and review of the release and environment strategy, involving plans and estimation, and management of interdependencies. With your vital leadership, you’ll provide cross-team synchronisation, making sure everyone has a clear understanding of how their work helps our customers.
You’ll lead on continuous improvement across delivery via various channels, including improving or removing manual steps, and we’ll look to you to demonstrably improve release train agility and value to end state customers.
Your responsibilities will include:
We’re looking for someone with an expert understanding of running complex projects spanning multiple scrum and non-scrum teams.
You’ll also need:
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Sales Manager
Requirement
Excellent listening, negotiation and presentation skills
Proven sales executive experience, meeting or exceeding targets
Previous experience as a sales executive, sales manager or sales and marketing director
Ability to communicate, present and influence all levels of the organization, including executive and C-level
Proven ability to drive the sales process from plan to close
Proven ability to articulate the distinct aspects of products and services
Proven ability to position products against competitors
Ability to understand the impact of operational initiatives from a sales or marketing person's perspective
Demonstrable experience as head of sales, developing client-focused, differentiated and achievable solutions
Ability to prepare reports and use of appropriate mode of communication. Must be proficient at analyzing data, building reporting and making strategic recommendations based on data and trends
Ability to manage multiple projects and work to tight deadlines
Proven success working in a fast-paced, high-growth environment
Keen business sense, with the ability to find creative business-oriented solutions to problems
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Research Strategy and Governance Manager
Fixed Term, Full Time
up to £70,364 per annum
Location: Chelmsford
Working Style: Anywhere worker
Closing Date: 2nd May 2023
Please note this role will be offered on a fixed-term contract or secondment basis to January 2025.
At Essex County Council, our work impacts the lives of over 1.5 million residents. We work hard to meet our residents' needs - from protecting vulnerable children, to helping older residents remain independent; from improving quality of life through better public health, to unlocking economic opportunities across our towns and cities. We need to take decisions based on meaningful insight and high-quality, ethical research. This is where you come in.
About the role
As our Research Strategy and Governance Manager, you'll join a senior team that is responsible for delivering high-quality research and analysis, and for developing the wider council's research capability. In this role you will lead work to enhance our research governance - establishing a council-wide approach to ensures all the research we do is high quality, ethical and shaped with input from residents and communities.
In this role you will engage with researchers, stakeholders from across the council's different service functions and with our most senior leadership forums to shape the council's strategy around public involvement in research, equality diversity and inclusion in research and to develop and embed an enhanced framework for research governance. You'll need to navigate a complex political environment, and using your experience to identify established best practice, and where new thinking and innovation can add most value. You'll build strong and productive working relationships with senior stakeholders across the council and beyond.
In return, you can look forward an excellent rewards package, as well as flexible working and long-term career opportunities.
Responsibilities
In this role you will be responsible for:
Knowledge, Skills & Experience
We're looking for people with significant experience research and in embedding change in for large, complex organisations. You'll have a track record in delivering research that impacts strategic decision making, possibly, but not necessarily, in a local government setting.
We are looking for candidates who meet the following criteria:
For more information or an informal conversation please contact Alastair Gordon, Head of Profession Research and Citizen Insight, via Alastair.Gordon@essex.gov.uk or 07739 104238.
Why Essex?
Essex County Council has a location to be proud of. Our 1,300 square miles stretch from Constable Country to the Thames Estuary, from the dynamic M11 corridor to the traditional seaside resorts of Clacton and Walton. England's oldest town, Colchester, and two of its newest - Basildon and Harlow - are right here. Along with the City of Chelmsford, the county town, they form our major population centres. It means real choice and makes Essex the ideal place for your career. Read more about us here.
Essex County Council is proud to be a Disability Confident Leader. We're committed to interview all disabled applicants who choose to apply under our Job Interview Scheme if they meet the minimum requirements of the job. Please speak to our Recruiters if you require any reasonable adjustments during the process.
We're also committed to interview all veterans and care leavers, who meet the minimum requirements of the role for which they are applying.
What you should do next
If you are interested in finding out more about this role, we would love to hear from you. Please apply via the link.
Essex County Council is committed to safeguarding and promoting the welfare of children and vulnerable adults, and expects all employees and volunteers to share this commitment.
If you have queries on this role or require anything further, please email resourcing.team@essex.gov.uk
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