Total 4 Community Manager job vacancies in Health / Beauty / Fitness category in Bukit Jalil

We are a modern, refreshing, primary care clinic with special interest in Paediatrics. We are currently on the look out for clinic assistants to join our team! Do drop us a message if you are keen or if you know of someone who is looking for a workplace with a happy and easy-going work environment with opportunities to expand your skill set with career progression.

Requirements:

• Most importantly - must enjoy and be comfortable handling children (and parents)
• At least 3 years experience as a clinic assistant/manager
• GCE O level & above.
• Conversant in English and 1 more language (Mandarin/Malay/Tamil)
• Customer service experience will be an advantage.
• Courteous and exhibit genuine concern for patients.
• Previous relevant working experience is an advantage.
• Proficient in use of computer

Job Scope:

• Supporting frontline counter duties.
• Assisting with billing and claim submissions
• Assisting in the dispensing of medicine.
• Answering general phone enquiries.
• Scheduling of appointments.
• Support doctor for clinic procedures and chaperone.
• Perform clinic procedures such as ECG and nebuliser.

Benefits:
Overtime pay, 14-days Annual Leave, Hospitalisation leave, Bonus

Please email your CV/Resume to us at hr@babystepsmedical.sg providing your

1) Last drawn salary

2) Expected salary

3) Contact number

4) Spoken languages

The Community Nurse (Home Care) is responsible for planning; coordinating, directing and evaluating the patient care services and provides supervision serving as the vital link between the vision of CWA and a team of Community Caregivers (CCGs). It served as the unit-based delivery of effective, cost-efficient high quality patient care. It also includes providing quality care to clients under the Home Monitoring System.

The Community Nurse (Home Care) is also responsible for managing and assist in providing direct patient care through care management, assessment, providing home personal care services, nursing procedures and evaluation of nursing care to meet the needs of the seniors, including educating patients & families and caregiver training.

The Community Nurse (Home Care) needs to assist the Registered Nurse in the delivery of required and optimal level of healthcare services to clients at home.

DUTIES AND RESPONSIBILITIES

1) Home Personal Care (HPC)

a) Patient Care

· Assess, plan, implement and evaluate patients’ needs

· Provide management, scheduling and supervision a team of Community Caregivers (CCGs) and in-house training of CCGs

· Development, implementation and review of clients’ home care plans

· Facilitate patient flow and patient education

· Refer patients for further care or services, when necessary

· Serve as a clinical resource person for CWA and CCGs

· Provide home personal care services (similarly to the CCGs) if needed

· Provide direct home nursing care and procedures

· Contributes to patients’ assessments and care plan reviews under the supervision of a Registered Nurse (RN)

· Conduct home and hospital visits

· Ensure level of standard in patient care

· Ensure quality standards and up-to-date healthcare trend

2) Digital Health/Care Programme

· Work with management to roll out new health/care programmes for clients

· Content and process expert if customization needed.

· Provide training to seniors/CCGs

· Ensure programme/systems are rolled out successfully

3) Administration and Reports

· Plan and co-ordinate the recruitment, and retention of CCGs, inclusive of CCGs engagement programmes

· Development and co-ordination of training for CCGs

· Planning of CCGs roster, deployment of CCGs, as well as provide in-service training for CCGs, whenever necessary

· Ensure smooth daily operation flow

· Development and review/revise of Home Personal Care and CCGs Standard of Operations (SOPs) manual when necessary

· Handle administration work and reports:

- Manage and maintain clients/cases database and communications.

- Supervise the maintenance of CCG records, time sheets, medical treatments, SBAR and related services

- Handling of client’s Service Contract and collection of payment

- Handling of CCGs’ Contract and mass briefing / interview

- To prepare weekly/monthly activity and statistic reports

- Preparation and submission of patients’ subvention to MOH/AIC

- HPC, Outreach Programme reports and statistics, including Home Monitor System

- Conducting of surveys to ensure service quality, when necessary

· Provide administrative and support to other staff members in programmes and coverage.

4) Other Duties

· Assist and support all ad-hoc events organised by CWA and/or third party organisers when assigned, and assist in any other events of the CWA which may be held in the evenings and possibly on Saturdays, Sundays and Public Holidays.

· Any duties that may be assigned from time to time

Requirement criteria:

• Candidate must possess NITEC in Nursing.
• SNB Registered
• At least 1 year of working experience in the related field is an advantage
• Demonstrate good communications and people engagement skills
• Good working attitude and ability to work in a team
• Good communication and interpersonal skills

The Community Nurse (Home Care) is responsible for planning; coordinating, directing and evaluating the patient care services and provides supervision serving as the vital link between the vision of CWA and a team of Community Caregivers (CCGs). It served as the unit-based delivery of effective, cost-efficient high quality patient care. It also includes providing quality care to clients under the Home Monitoring System.

The Community Nurse (Home Care) is also responsible for managing and providing direct patient care through care management, assessment, providing home personal care services, nursing procedures and evaluation of nursing care to meet the needs of the patients, including educating patients & families and caregiver training.

DUTIES AND RESPONSIBILITIES

1) Home Personal Care (HPC)

a) Patient Care

· Assess, plan, implement and evaluate patients’ needs

· Provide management and supervision to a team of Community Caregivers (CCGs) and in-house training of CCGs

· Development, implementation and review of clients’ home care plans

· Facilitate patient flow and patient education

· Refer patients for further care or services, when necessary

· Serve as a clinical resource person for CWA and CCGs

· Provide direct home nursing care and procedures

· Conduct home and hospital visits

· Ensure level of standard in patient care

· Ensure quality standards and up-to-date healthcare trend

b) Expansion of HPC Service (Business Model)

· To plan and assist in the development of the HPC service targeting both subsidized and non-subsidized clienteles

· Ensure new programme/projects are rolled out successfully to Clients/CCGs

· Work with various internal depts to achieve the HPC’s team goals.

· Conducting of surveys to ensure service quality, when necessary

2) Community Outreach Programme

· There will be community outreach programmes that will requires HPC’s team support.

· Be part of the team player to ensure programme(s) objectives are met.

3) Digtial Health/Care Programme(s)

· Roll out new initiated care management programme(s) to clients

· To assist, plan and co-ordinate such Programmestargeting both subsidized and non-subsidized clienteles

· Conducting of surveys to ensure service quality, when necessary

4) Administration and Reports

· Plan and co-ordinate the recruitment, and retention of CCGs, inclusive of CCGs engagement programmes

· Development and co-ordination of training for CCGs

· Planning of CCGs roster, deployment of CCGs, as well as provide in-service training for CCGs, whenever necessary

· Manage 3-party and their CCGs resource needed to support CWA’s HPC operations.

· Ensure smooth daily operation flow

· Development and review/revise of Home Personal Care and CCGs Standard of Operations (SOPs) manual regularly

· Handle administration work and reports:

- Manage and maintain clients/cases database and communications.

- Supervise the maintenance of CCG records, time sheets, medical treatments, SBAR and related services

- Handling of client’s Service Contract and collection of payment

- Handling of CCGs’ Contract and mass briefing / interview

- To prepare weekly/monthly activity and statistic reports

- Preparation and submission of patients’ subvention to MOH/AIC

- HPC, Outreach Programme reports and statistics, including Home Monitor System

· Provide administrative and support to other staff members in programmes and coverage.

5) Other Duties

· Assist and support all ad-hoc events organised by CWA and/or third party organisers when assigned, and assist in any other events of the CWA which may be held in the evenings and possibly on Saturdays, Sundays and Public Holidays.

· Any duties that may be assigned from time to time

Requirements criteria:

• Registered Nurse with the Singapore Nursing Board
• Degree or Diploma in Nursing
• Minimum 3 to 5 years working experience with at least 1 year working in community nursing setting is an advantage
• Possess good communication and interpersonal skills
• Good team player and also able to work independently
• Able to make clinical judgements regarding client care with minimal guidance.

1 Management

1.1 To actively help in the continuous upgrading of care standards.

1.2 Provide leadership and effective management of the Nursing Department.

1.3 Supervise and ensure that care staff provide and meet expected care standards and customer servicing.

1.4 Do discharge planning.

1.5 Oversee the multi-disciplinary team consisting of Registered Nurses, Healthcare Attendants, physiotherapy aides, Rehab Assistants and Care Staff.

1.6 Ensure service quality standards and cost-effective services are maintained and enhanced.

1.7 Responsible for the compliance of all nursing standards as stipulated by Ministry of Health, Singapore Nursing Board and Agency for Integrated Care.

1.1 Prepare staff duty roster, leaves administration etc.

1.2 Draw up short and long-term plans (e.g. annual and 5-yearly plans) to accommodate trends in residential nursing care.

1.3 Coordinates with the other departments to ensure smooth delivery of service.

2 Patient Care

2.1 Analyze trends and changing needs of the residents in institutional settings. Plans nursing care based on changing trends.

2.2 Operationalize and monitor the smooth transition of the residents from acute to step-down care.

2.3 Assess, plan, implement and evaluate patient care.

2.4 Oversee the administration of treatment prescribed for residents.

2.5 Plans and conduct therapeutic programs for patients.

2.6 Conduct or make arrangements for health education, counselling for residents and their family members.

2.7 Ensure that care staff deliver expected standard of care.

3 Training and Professional Development

3.1 Teach, mentor and supervise nursing staff in their clinical practice

3.2 Plan, coordinate and provide clinical guidance and supervision to nursing staff

3.3 Conduct regular clinical training and competency assessment for nursing staff to ensure clinical compliance

3.4 Perform clinical nursing audits and suggest interventions for, initiate and participate in clinical quality improvement in care delivery outcome

3.5 Participate in clinical quality improvement initiatives

3.6 Participate in continuing education programs.

3.7 Develop training materials and lesson curriculum when required

3.8 Assist in collating of training data and evaluating training effectiveness

3.9 Assist Nursing colleagues to ensure smooth operations of Nursing Home

3.10 Keep pace with professional trends and practice

3.11 Participate actively in medical products evaluation.

3.12 Participate in nursing research, where required.

4 Others

4.1 Any other duties assigned by Supervisors

4.2 To back up Nurse Manager / Nurse Educator / Nurse Clinician during their absence

4.3 Must be IT savvy and able to use Mircrosoft Office.