POSITION SUMMARY

The primary objective of the Field Clinical Manager is to provide in-house and field-based clinical and technical training/support for medical devices. The candidate will be responsible for training health care professionals in the use of Livanova’s range of medical devices, associated surgical procedures and capital equipment; installing, upgrading, and troubleshooting the Company's products in the field; programming devices and providing technical expertise in the clinical development of new products. The candidate will perform these duties and develop the necessary training materials in compliance with local regulations, Good Clinical Practices (GCPs), and the Company’s investigational and commercialization plans.

ESSENTIAL JOB FUNCTIONS

• Surgical case coverage, follow-up support and troubleshooting of LivaNova Products.
• Conducts regular customer and inservice and training on Livanova products.
• Conducting required training for new and existing investigative centers.
• Conducting training of LivaNova employees, hosted and distributor employees.
• Develops, implements, and manages product and system training for all commercial personnel including new hire training, systems training, product launch and follow-up trainings.
• Identifying, strategizing and implementing ongoing training needs.
• Customer management, providing excellent support.

Clinical and Technical Support

• Represents LivaNova during surgeries and implants.
• Demonstrates expertise in all aspects of implanted medical devices and troubleshooting techniques.
• Provides support and follow-ups in hospitals and clinics, as specified in study protocols or through commercialization efforts.
• Provides support with clinical investigations at clinical centers, including ensuring completion of necessary documentation in accordance with all Company and regulatory standards.
• Proactively monitor and follow up on any potential in-country clinical trial, registry possibilities.
• Receives technical inquiries by telephone. Researches solutions to questions or problems.
• Conducts regular Journal clubs and participates in advisory boards.
• Provides on-call support as needed for surgeries, troubleshooting, follow-up, etc.

Educational/Research Support

• Educates and trains physicians, hospital personnel and office staff on technical matters relating to LivaNova investigational products.
• Builds professional and technical knowledge by engaging with customers, attending scientific conferences, educational workshops, delivering presentations and training to field personnel and reviewing professional publications
• Regularly educates and updates physicians/clinicians and clinic follow-up staff on new product releases of device systems and features, including both hardware and software modifications.
• Liaison between R&D and physicians to coordinate beta testing and feasibility studies – develop protocols and recruit centers.
• Facilitate submission of research for presentations; work with internal contacts and physicians to prepare scripts, slides, overheads, PowerPoint presentations and manuscripts.
• Aid physicians with technology – literature searches, engineering, LivaNova technology.

Internal Support

• Educates and trains LivaNova personnel, hosting and distributor employees dedicated to Livanova business on technical and clinical matters relating to LivaNova products.
• Maintain open, effective communication with all LivaNova functions, including Regulatory Assurance, Quality Assurance, and Product Development, as well as with all other employees.
• Create and update instructions for use, physician and patient manuals, and other system documentation as required.
• Generate literature/training materials – create tech memos, facilitate Sales and Marketing personnel with Marketing literature review. Create training materials.
• Assist sales to identify and target physicians.
• Handle Field Safety Notice or Recall when necessary as supported by RA/QA.
• Travel may be extensive, up to 80%.

KNOWLEDGE, SKILLS & ABILITIES

Candidate must have:

• Ability to communicate effectively with health care professionals.
• Ability to communicate with purchasing and procurement departments.
• Ability to instruct/coach others on use of products and clinical applications.
• Strong interpersonal skills and professional demeanor.
• Effective problem solving and trouble shooting skills.
• Excellent organizational skills.
• Ability to prioritize under pressure.
• Solid MS Office skills including PowerPoint.
• The ability to manage multiple tasks simultaneously.
• Good proficiency in English
• Strong understanding of operating room protocols including asepsis and aseptic practices in the operating room.

EDUCATION

Bachelor's degree in health care related field or a four-year degree with health care/clinical experience. Advanced degree in health sciences or engineering preferred.

EXPERIENCE

Prior experience of at least 5+ years as a field clinical engineer, technical representative, technology trainer, clinical trainer in epilepsy, medical device or neuromodulation with additional experience.

1. Job Purpose

This role will contribute to developing and delivering Value-based care strategies and portfolio in support of NHG’s vision for population health across the spectrum of care.

This role works closely with the 3 zones to harness data management capabilities that are aligned with clinical strategies and with the clinical leads to align the approach of value-based care initiatives across NHG. The role will also work closely with Finance colleagues in NHG in ensuring that patient- & population-care based care delivers their desired value-driven outcomes.

2. MAJOR DUTIES & RESPONSIBILITIES

Leads in the discussions and work closely with stakeholders to develop NHG’s approach to value-based care, and key clinical priority areas of focus.

Work closely with zone teams to improve the quality, appropriateness & efficiency of care consistent with NHG’s principles of accountable care & clinical integration.

Leads in the development and implementation of value-based care tools (eg PROMs) and payment models to drive improved patient outcomes across NHG.

Works closely with internal and external stakeholders to deliver key initiatives that would deliver better value to residents, patients, NOKs and staff. This will include but not be limited to the following objectives:

a. To optimize key resources’ utilization and ensure cost effectiveness

b. To work with each zone to develop and maintain a financially sustainable value delivery system

c. To benchmark NHG’s performance across the 3 zones in delivering value to patients and staff, and encourage a culture of sharing best practices

Works closely with institutional stakeholders, GAC and Group Finance in the development of Value based payment models and incentives.

Guide the executive on tasks assigned.

To undertake any other duties assigned by the Supervisor

3. JOB REQUIREMENTS

(a) Education/Training/Experience

· Minimally a Bachelor’s Degree, with at least 8 years of working experience in healthcare

· Experience in value based care, data management, operations, strategic/corporate planning, service development and project management will be an advantage

· Experience in coordinating and facilitation of discussion in diverse groups

· Capability in translating strategic intents into operational outcomes

· To be a change agent and to inculcate mindset change for cross-institutional hospital-wide initiatives and to establish a working environment of collegiality and effective teamwork

(b) Personal Attributes

· People management skills

· Meticulous and possess good organizational and coordination skills as well as good interpersonal and communication skills

· Strong written and analytical skills

· Good flair with numbers

· Able to work independently and as a team player; adept at multi-tasking

· Self-motivated and results-oriented

Job Description

• Conduct in-depth research on various topics, including cultural, historical, and social aspects, as well as professional jobs, and thematic elements relevant to the drama’s setting and themes.
• Collaborate with the writing team to provide accurate and compelling information that enhances the authenticity and richness of the storyline.
• Stay updated on industry trends, audience preferences, and competitor strategies to contribute valuable insights to the production process.
• Assist in script development by providing detailed background information, references, and supporting materials.
• Establish collaborations with external experts, consultants, and historians to ensure accuracy and authenticity in the portrayal of specific topics.

Qualifications

• Diploma / Degree with 3-4 years of working experiences.
• Passion for the media industry.
• Strong communicator with a flair for Chinese drama writing
• Excellent research skills
• Effectively bilingual in English and Chinese, with a strong command of Chinese (written and spoken) for business purpose in Chinese Drama Productions Team.

Job Description

Our Clinical and Pharmacovigilance teams manage studies to provide the safety and efficacy data required for regulatory approval of potential new drugs, vaccines and new indications for existing products. We ensure we conduct high quality clinical trials by integrating state-of-the-art technology and applying rigorous scientific and ethical standards.

The Technical Project Manager is responsible for the oversight and management of the end-to-end delivery of technical data management components for one or more drug/vaccine programs.  Provides technical consultation on the data management strategy, collaborates with appropriate functional areas to secure and align resources, and ensures all aspects of the technical project plan for in-scope studies are executed on time and with quality.  Supports less experienced Technical PMs in the development of project plans which span from design and specification development through production deployment and subsequent change management support. 

Minimum education required:

• B.A. or B.S. degree, preferably in life sciences, computer science, or related discipline.

Required experience and skills:

• A minimum of 3 years of experience working with formal project management tools and processes.

• In-depth knowledge of the clinical development process, preferably through submission.

• Thorough knowledge of clinical data management; demonstrated knowledge of technical processes inclusive of electronic Case Report Form (eCRF) development, clinical database development, data validation tool development, user acceptance testing, data integration from different sources, data flow/migration, and application of CDASH and SDTM standards is preferred.

• Experience using project management tools such as Microsoft Project. 

• Demonstrated leadership and project management skills, strong organization, communication, negotiation, and problem-solving skills. Strong customer-focus and interacts effectively with different functional groups.

#EligibleforERP

#ONEGDMS

NOTICE FOR INTERNAL APPLICANTS

In accordance with Managers' Policy - Job Posting and Employee Placement, all employees subject to this policy are required to have a minimum of twelve (12) months of service in current position prior to applying for open positions.

If you have been offered a separation benefits package, but have not yet reached your separation date and are offered a position within the salary and geographical parameters as set forth in the Summary Plan Description (SPD) of your separation package, then you are no longer eligible for your separation benefits package. To discuss in more detail, please contact your HRBP or Talent Acquisition Advisor.

Residents of Colorado

Click here to request this role’s pay range.

Employees working in roles that the Company determines require routine collaboration with external stakeholders, such as customer-facing commercial, or research-based roles, will be expected to comply not only with Company policy but also with policies established by such external stakeholders (for example, a requirement to be vaccinated against COVID-19 in order to access a facility or meet with stakeholders).  Please understand that, as permitted by applicable law, if you have not been vaccinated against COVID-19 and an essential function of your job is to call on external stakeholders who require vaccination to enter their premises or engage in face-to-face meetings, then your employment may pose an undue burden to business operations, in which case you may not be offered employment, or your employment could be terminated. Please also note that, where permitted by applicable law, the Company reserves the right to require COVID-19 vaccinations for positions, such as in Global Employee Health, where the Company determines in its discretion that the nature of the role presents an increased risk of disease transmission.

Current Employees apply HERE

Current Contingent Workers apply HERE

US and Puerto Rico Residents Only:

Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please click here if you need an accommodation during the application or hiring process.

We are an Equal Opportunity Employer, committed to fostering an inclusive and diverse workplace.  All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status, or other applicable legally protected characteristics.  For more information about personal rights under the U.S. Equal Opportunity Employment laws, visit:

EEOC Know Your Rights

EEOC GINA Supplement​

Pay Transparency Nondiscrimination

We are proud to be a company that embraces the value of bringing diverse, talented, and committed people together. The fastest way to breakthrough innovation is when diverse ideas come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another’s thinking and approach problems collectively.

Learn more about your rights, including under California, Colorado and other US State Acts

U.S. Hybrid Work Model

Effective September 5, 2023, employees in office-based positions in the U.S. will be working a Hybrid work consisting of three total days on-site per week, generally Tuesday, Wednesday and either Monday or Thursday, although the specific days may vary by site or organization, with Friday designated as a remote-working day, unless business critical tasks require an on-site presence.  This Hybrid work model does not apply to, and daily in-person attendance is required for, field-based positions; facility-based, manufacturing-based, or research-based positions where the work to be performed is located at a Company site; positions covered by a collective-bargaining agreement (unless the agreement provides for hybrid work); or any other position for which the Company has determined the job requirements cannot be reasonably met working remotely. Please note, this Hybrid work model guidance also does not apply to roles that have been designated as “remote”.

Under New York State, Colorado State, Washington State, and California State law, the Company is required to provide a reasonable estimate of the salary range for this job. Final determinations with respect to salary will take into account a number of factors, which may include, but not be limited to the primary work location and the chosen candidate’s relevant skills, experience, and education.

Expected salary range:

$111,400.00 - $175,300.00

Available benefits include bonus eligibility, health care and other insurance benefits (for employee and family), retirement benefits, paid holidays, vacation, and sick days.  For Washington State Jobs, a summary of benefits is listed here.

Search Firm Representatives Please Read Carefully 
Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company.  No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails. 

Employee Status:

Regular

Relocation:

No relocation

VISA Sponsorship:

No

Travel Requirements:

10%

Flexible Work Arrangements:

Hybrid

Shift:

1st - Day

Valid Driving License:

No

Hazardous Material(s):

No

The Clinical Project Manager (CPM) plays a key role in managing day-to-day operational and tactical aspects of multiple large-scale clinical projects executed by HistoIndex. These projects often involve samples and data generated from large clinical trials, with varying degrees of customization for data generation and sharing required for different projects. The CPM will also help drive revenue for HistoIndex’s clinical trial services through more upstream pipeline creation and customer engagement. Reporting to the Director of Clinical Development, the CPM collaborates closely to facilitate decisions necessary for timely delivery of high-quality results through successful securing and execution of projects.

Responsibilities:

Project Support for Trials and Studies (Internal):

• Lead planning and communication with cross-functional teams to ensure proper and timely execution of clinical projects.
• Monitor and track compliance to contractual scope of work.
• Implement effective change management strategies when scopes change.
• Communicate relevant project information within the organization.
• Conduct project cost assessments for proposals for new projects.
• Draft proposal documents to share with sponsors including, scope of deliverables and budget.
• Review and implement upgrades to current scope of deliverables and internal communications workflow, to ensure smooth operation as project scales increase.
• Assist in short-term projects related to vendor selection for external tools required for execution of clinical projects.
• Maintain familiarity with MASH clinical trial landscape, including literature search of clinical trial protocols and guidelines.
• Identify new leads in MASH clinical trials or other relevant liver indications.

Sponsor & Client (External Support):

• · Engage customers to present technology solutions related to clinical trials.
• · Address customer inquiries and provide guidance on technology aspects.
• · Lead and manage all aspects of clinical projects, adhering to contracts, protocols and timelines.
• · Act as the primary point of contact for operational issues related to study conduct.
• · Report on project progress and status.
• · Participate in major conferences.

Qualifications:

• · Bachelor’s degree in life sciences or pharmacy.
• · Master’s or advanced degree in relevant disciplines can be considered.
• · Previous experience in clinical project management is preferred.
• · Strong organizational and communication skills.
• · Ability to manage complex projects with attention to detail.
• · Familiarity with regulatory requirements.
• Proficiency in writing and drafting relevant documents for projects.

The Manager will be responsible to set up the Medical Affairs of NUHS@Home, develop strategies to enhance the effectiveness of its clinical quality program within the organisation and to identify and work on developing quality models, design and implementation of audits and risk management activities.

Job Responsibilities

Primary Responsibilities and Duties (80%)

• Set up and run the following QA and clinical services committees in functions such as organising meetings, preparing relevant reports for meetings, recording minutes, and ensuring that follow-up actions are taken after the meetings.

Not limited to:

• Clinical Committee which may comprisePharmacy, Therapeutics and Medication Safety Committee
  Credentialling and Privileging Committee
  Clinical Services, Medical Device and Procedures Committee
  Clinical Pathways Committee
  Antimicrobial Stewardship Committee
  Clinical Ethics Committee
  Infection control Committee
  
  Risk Management Committee which may compriseMortality, Morbidity and Peer Review Learning Committee
  Patient Safety Committee
  
• For clinical performance measurement:

Monitor and collate data for

• Hospital-wide Dashboard
  Healthcare Performance Office
  QIP indicators - hospital wide clinical quality indicators
  Other indicators
  

Collaborate closely with relevant data/ operations teams to ascertain the precision and validity of data, facilitating the timely submission of the performance indicators report to the Ministry of Health.

• Ensure that drafts for new or revised clinical forms, e.g., consent forms and clerking forms, are vetted by hospital lawyer if necessary and approved by GCMB/ Clinical Lead in a timely manner.
• Conduct JCI / ESS (or equivalent) activities.
• Conducting clinical audits for various clinical work processes, case notes audit / review, audits on problem cases and ad-hoc audits.
• Oversee the monitoring of mortality and morbidity reporting ensuring 100% reporting rate.
• Compile and analyse data and generate annual reports.

Secondary Responsibilities and Duties (20%)

• Coordinate activities for Hospital Licensing Exercise and serve as liaison person for any queries on hospital licensing. (if required)
• Assist in preparing budget proposal (if required)
• Other Medical Affairs ActivitiesPrepare presentations for HO / MO orientation (if required)
  
• Prepare papers for Medical Board, NUHS Board and MOH as and when required.
• Any other assigned duties.

Job Requirements

• Possess Bachelor’s degree with experience in a hospital setting
• Experience in Quality Management/Assurance in an acute care hospital will be an added advantage
• Computer skills in Words, Excel, Access and PowerPoint
• Basic statistical skills
• Keen interest in developing databases and reports relating to clinical QA
• Strong interpersonal skills, be meticulous, self-initiated and independent

Interested applicants are invited to apply directly at the NUS Career Portal.

Your application will be processed only if you apply via NUS Career Portal.

We regret that only shortlisted candidates will be notified.

Job Description

We are looking for an experienced clinical monitor to perform the study monitoring in ADVANcing Clinical Evidence in Infectious Diseases Network (ADVANCE ID). ADVANCE ID is jointly funded by the Wellcome Trust and Singapore institutions including the Saw Swee Hock School of Public Health and Yong Loo Lin School of Medicine, National University of Singapore. The vision of the Network is to improve public health by developing the clinical evidence base for the prevention and treatment of drug-resistant infections. Its mission is to build and sustain a strategic clinical research network focused on most efficiently delivering locally relevant interventions for drug-resistant infections.

The Network aims to improve and strengthen clinical research capabilities in the region by acting as a platform to develop good principles and practices. It will stabilise capacity and capabilities to mitigate inefficiencies in trial start-up phase and loss of skillset following study closure, as in typical trial setup. The Network will continuously develop its capabilities, quality and efficiency by learning from and collaborating with other clinical trial networks.

In the long term, the Network aims to support broader infectious disease studies by expanding geographically beyond its original starting point in South East Asia and collaborating with other networks around the world. It will function as an active network that involves patients in platform trials, allowing for rapid clinical research response in the event of an emerging infectious disease or pandemic threat.

The monitor should be able to supervise study sites and activities to ensure adherence to appropriate study protocols and applicable regulatory requirement terms of the study.

Duties & Responsibilities
• Conduct qualification visits (QV), site initiation visits (SIV), monitoring visits (MV) and termination visits (TV) at assigned clinical sites and generate visit reports.
• Monitor the progress of clinical study sites participating in a clinical study, and to assure the protocol is followed and data is reported accurately.
• Evaluate the quality and integrity of the reported data, site efficacy and investigational product (IP) management.
• Review the performance of the trial at designated sites, ensure the rights and well-being of human subjects are safeguarded and are in accordance with protocol.
• Develop patient recruitment strategies in conjunction with the clinical site to meet enrolment timelines, while also ensuring compliance with the approved standard operating procedures (SOPs), protocol/amendment(s), GCP, and the applicable regulatory requirement(s).
• Assure that adverse events are correctly documented and reported.
• Ensure proper transmission of clinical case data to the data management centers, review case reports questions and problems and clarify or obtain alterations to data as appropriate.

Qualifications

• Site Management or equivalent experience in clinical research, with understanding of clinical trials methodology and terminology.
• Ability to perform all clinical monitoring activities independently.
• Strong interpersonal, written, and verbal communication skills within a matrixed team.
• Experience working in a self-driven capacity, with a sense of urgency and limited oversight.
• Good time management and ability to manage multiple tasks, evaluate a variety of unpredictable scenarios and achieve project timelines while being able to apply your understanding of study protocol(s).
• Strong computer skills, including but not limited to the knowledge of an electronic data capture systems (EDC), Electronic Trial Master File (eTMF), Clinical Trial Management System (CTMS), and MS-Office products such as Excel and Word.
• BSc or MSc in relevant field. A lower educational credential may be considered if candidate has ample monitoring experience.

Our story

At Alight, we believe a company’s success starts with its people. At our core, we Champion People, help our colleagues Grow with Purpose and true to our name we encourage colleagues to “Be Alight.”

Our Values:

Champion People – be empathetic and help create a place where everyone belongs.

Grow with purpose – Be inspired by our higher calling of improving lives.

Be Alight – act with integrity, be real and empower others.

It’s why we’re so driven to connect passion with purpose. Our team’s expertise in human insights and cloud technology gives companies and employees around the world the ability to power confident decisions, for life.

With a comprehensive total rewards package, continuing education and training, and tremendous potential with a growing global organization, Alight is the perfect place to put your passion to work.

Join our team if you Champion People, want to Grow with Purpose through acting with integrity and if you embody the meaning of Be Alight.

 Learn more at careers.alight.com. 

Clinical Case Manager 

The Clinical Case Manager will be a member of our Clinical Center of Excellence.  This role will provide clinical expertise and serve as a critical link between all parties involved in disability cases.  Using MDGuidelines, which is the gold standard in clinical guidelines in this industry, the Clinical Case Manager will facilitate medically sound decisions, ensure absence and disability claims are administered effectively, and deliver compassionate care to our client employees. 

You will

• Serve as primary resource on team managing medical disability and accommodation cases.
• Present cases to a panel that includes physicians in weekly “round table/touch point” meetings which requires dynamic communication, critical thinking, negotiation skills, holistic case conceptualization, and proactive case management planning.
• Display a professional/corporate presence and presentation style with the ability to demonstrate excellent problem-solving skills when questioned on your case management plans. 
• Consult on medical, behavioral health, and accommodation claims as needed, if within the scope of licensure and clinical expertise.
• Assist employee-client in making informed choices via patient advocacy in alignment with Medical Disability Guidelines (MDG) and employer-based benefit plans and/or laws regulating disability management.
• Act as a liaison between all parties required in case management to facilitate continuous communication and consensus.
• Act as liaison to client’s Employee Assistance Program (EAP) to facilitate coordination of care and promote referrals to best in class behavioral health providers.
• Provide documentation, feedback, and reports to diverse occupational populations with an underlying emphasis on returning medically able individuals to productive endeavor.
• Manage caseload efficiently, organizes priorities, provides timely intervention and maintains sensitivity to confidential records.
• Ensure quality standards for case management are met; implement Reed Group’s continuous quality improvement process whenever efficiencies or quality standards are not met.
• Drive return to work process from beginning of case to closure.

You have

• Registered Nurse, Nurse Practitioner, or comparable license with experience, with working knowledge of disability, client processes, and case management.
• Minimum of 5 years medical advisory experience in occupational health, worker compensation, disability, health case management, or utilization review.
• Minimum of 2 years as a Clinical Case Manager.
• Dedicated to providing high quality customer service, using diplomacy, patient advocacy, and professional competency.
• Interested in working with a committed group of like-minded clinicians and leaders who are kind and care about one another as well as the health and well-being of our customers and employees.
• Must show evidence of appropriate degree and licensure.
• Must be available for occasional escalations outside of normal business hours (max 8-10 occasions/year).

Location

• This position is hybrid in Jersey City, NJ.

Flexible Working

So that you can be your best at work and home, we consider flexible working arrangements wherever possible.  Alight has been a leader in the flexible workspace and “Top 100 Company for Remote Jobs” 5 years in a row.

Benefits

We offer programs and plans for a healthy mind, body, wallet and life because it’s important our benefits care for the whole person. Options include a variety of health coverage options, wellbeing and support programs, retirement, vacation and sick leave, maternity, paternity & adoption leave, continuing education and training as well as a number of voluntary benefit options. 

By applying for a position with Alight, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alight’s employment policies. Background checks may include some or all the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, credit check, and/or drug test.  You will be notified during the hiring process which checks are required by the position.

Our commitment to Diversity and Inclusion

Alight is committed to diversity, equity, and inclusion. We celebrate differences and believe in fostering an environment where everyone feels valued, respected, and supported. We know that diverse teams are stronger, more innovative, and more successful.

At Alight, we welcome and embrace all individuals, regardless of their background, and are dedicated to creating a culture that enables every employee to thrive. Join us in building a brighter, more inclusive future.

Diversity Policy Statement

Alight is an Equal Employment Opportunity employer and does not discriminate against anyone based on sex, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state or local law.   In addition, we take affirmative action to employ and advance in the employment of qualified minorities, women, disabled persons, disabled veterans, and other covered veterans.

Alight provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities and sincerely held religious beliefs, practices and observances, unless doing so would result in undue hardship. Applicants for employment may request a reasonable accommodation/modification by contacting his/her recruiter.

Authorization to work in the Employing Country

Applicants for employment in the country in which they are applying (Employing Country) must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the Employing Country and with Alight.

Note, this job description does not restrict management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.

We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.

Salary Pay Range

Minimum :

72,200 USD

Maximum :

114,500 USD

Pay Transparency Statement: Alight considers a variety of factors in determining whether to extend an offer of employment and in setting the appropriate compensation level, including, but not limited to, a candidate’s experience, education, certification/credentials, market data, internal equity, and geography. Alight makes these decisions on an individualized, non-discriminatory basis. Bonus and/or incentive eligibility are determined by role and level. Alight also offers a comprehensive benefits package; for specific details on our benefits package, please visit: https://bit.ly/Alight_Benefits

DISCLAIMER:

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.

Alight Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, pregnancy, childbirth or related medical condition, veteran, marital, parental, citizenship, or domestic partner status, or any other status protected by applicable national, federal, state or local law. Alight Solutions is committed to a diverse workforce and is an affirmative action employer.

Job Description

Our Clinical Research and Pharmacovigilance team push the boundaries of global healthcare through research and innovation. Through clinical trials and surveillance, we ensure the safety and efficacy of our existing and pipeline products to produce safe, effective, innovative medicine.

It is critical that, for all our-sponsored clinical trials, patient safety, high quality data and compliance with company requirements and regulations are delivered and sustained. The CCQM position has a significant impact in achieving those objectives. Under the guidance of the Country Clinical Quality Management Lead (CCQM Lead) Taiwan & Hong Kong, the CCQM oversees assigned CQM activities in the respective country/cluster.

WHAT YOU WILL DO

The role requires the ability to properly implement local/global processes/procedures, to identify opportunities for process improvement and to support continuous improvement initiatives. In addition, the CCQMs support audits, inspections as well as Quality Control and local training activities.

• Regulations & Processes

• Training

• Quality Control (QC) Activities

• Audits & Inspections

• Quality / Compliance / Privacy Issue Escalation

• Clinical Supplies GCP Investigations

• Supplier Qualification

• MRL Compliance & Privacy Steward

• Global / Regional Key Initiatives / Projects upon request of the CCQM Lead Taiwan & Hong Kong

WHAT YOU MUST HAVE

Qualifications:

• Bachelor's Degree or equivalent in relevant health care area.

Experience:

• A minimum of 6-8 years of relevant experience in clinical research including direct field monitoring experience or management/oversight of such individuals, with a demonstrated record of accomplishments.

• Deep knowledge and understanding of Clinical Trial processes, GCP and other clinical research related regulations.

• Solid track record of initiating, planning and delivery of projects and knowledge of project management practices.

• Demonstrated experience in leading cross-functional teams.

• Ideally, experience in Clinical Quality Management including Quality Control Activities, Process Management & Improvement.

• Ideally, experience in managing audits and inspections.

• Ideally, experience in coordinating and delivering training sessions.

Skills:

• Superior oral and written communication and leadership skills in an international environment.

• Excellent project management and organizational skills.

• Excellent teamwork skills, including conflict resolution expertise and discretion.

• Ability to analyze, interpret, and solve complex problems.

• Ability to think strategically, objectively and with creativity and innovation.

• Ability to proficiently interact with all levels of clinical research management and exert influence to achieve results.

Who we are

We are known as Merck & Co., Inc., Rahway, New Jersey, USA in the United States and Canada and MSD everywhere else. For more than a century, we have been inventing for life, bringing forward medicines and vaccines for many of the world's most challenging diseases. Today, our company continues to be at the forefront of research to deliver innovative health solutions and advance the prevention and treatment of diseases that threaten people and animals around the world.

 

What we look for

Imagine getting up in the morning for a job as important as helping to save and improve lives around the world. Here, you have that opportunity. You can put your empathy, creativity, digital mastery, or scientific genius to work in collaboration with a diverse group of colleagues who pursue and bring hope to countless people who are battling some of the most challenging diseases of our time. Our team is constantly evolving, so if you are among the intellectually curious, join us—and start making your impact today.

Current Employees apply HERE

Current Contingent Workers apply HERE

Search Firm Representatives Please Read Carefully 
Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company.  No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails. 

Employee Status:

Regular

Relocation:

VISA Sponsorship:

Travel Requirements:

Flexible Work Arrangements:

Not Applicable

Shift:

Valid Driving License:

Hazardous Material(s):

Our story

At Alight, we believe a company’s success starts with its people. At our core, we Champion People, help our colleagues Grow with Purpose and true to our name we encourage colleagues to “Be Alight.”

Our Values:

Champion People – be empathetic and help create a place where everyone belongs.

Grow with purpose – Be inspired by our higher calling of improving lives.

Be Alight – act with integrity, be real and empower others.

It’s why we’re so driven to connect passion with purpose. Our team’s expertise in human insights and cloud technology gives companies and employees around the world the ability to power confident decisions, for life.

With a comprehensive total rewards package, continuing education and training, and tremendous potential with a growing global organization, Alight is the perfect place to put your passion to work.

Join our team if you Champion People, want to Grow with Purpose through acting with integrity and if you embody the meaning of Be Alight.

Learn more at careers.alight.com. 

RN- Nurse Team Manager (hybrid work arrangement)

As a Nurse Team Manager, you will be a be a member of our Clinical Center of Excellence. You will have the opportunity every day to provide high quality service by providing clinical expertise and serving as a critical link between all parties involved in disability cases.

The RN Nurse Team Manager will have team management responsibility, including coaching, guiding and leading a team of five nurses who manage multiple cases with varying degrees of complexity.  This role will leverage clinical expertise to summarize and lead complex case presentation review meetings in direct partnership with the Medical Directors on site at a premier Fortune 100 client. 

Responsibilities:

·         Serve as primary resource to lead a team of clinicians managing medical disability and accommodation cases.

·         Using MD Guidelines, which is the gold standard in clinical guidelines in this industry, facilitate medically sound decisions, ensure absence and disability claims are administered effectively, and deliver compassionate care to our client employees.

·         Consult on medical, behavioral health, and accommodation claims as needed, if within the scope of licensure and clinical expertise.

·         Assist employee-client in making informed choices via patient advocacy in alignment with Medical Disability Guidelines (MDG) and employer-based benefit plans and/or laws regulating disability management.

·         Act as a liaison between all parties and client stakeholders required in case management to facilitate continuous communication and consensus.

·         Act as liaison to client’s Employee Assistance Program (EAP) to facilitate coordination of care and promote referrals to best in class behavioral health providers.

·         Provide documentation, feedback, and reports to diverse occupational populations with an underlying emphasis on returning medically able individuals to productive endeavor.

·         Manage consult caseload efficiently, organizes priorities, provides timely intervention, and maintain sensitivity to confidential records.

·         Support team in driving return to work process from beginning of case to closure.

Requirements/Skills:

·         Minimum of 5 years medical advisory experience in occupational health, disability, health case management, or utilization review.

·         Minimum of 2 years as a Clinical Case Manager.

·         Registered Nurse, Nurse Practitioner, or comparable license with experience, and with working knowledge of disability/absence management, client processes, and case management.

·         Must show evidence of appropriate degree and licensure.

·         Dedicated to providing high quality customer service, using diplomacy, patient advocacy, and professional competency.

·         Must be available for occasional escalations outside of normal business hours (max 8-10 occasions/year).

Location:

This role offers a hybrid work environment- onsite in Jersey City, NJ three days/week supporting a premier Fortune 100 client with the option to work from home two days/week.  

Relocation is available. Travel is not required.

Flexible Working

So that you can be your best at work and home, we consider flexible working arrangements wherever possible.  Alight has been a leader in the flexible workspace and “Top 100 Company for Remote Jobs” 5 years in a row.

Benefits

We offer programs and plans for a healthy mind, body, wallet and life because it’s important our benefits care for the whole person. Options include a variety of health coverage options, wellbeing and support programs, retirement, vacation and sick leave, maternity, paternity & adoption leave, continuing education and training as well as a number of voluntary benefit options. 

By applying for a position with Alight, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alight’s employment policies. Background checks may include some or all the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, credit check, and/or drug test.  You will be notified during the hiring process which checks are required by the position.

Our commitment to Diversity and Inclusion

Alight is committed to diversity, equity, and inclusion. We celebrate differences and believe in fostering an environment where everyone feels valued, respected, and supported. We know that diverse teams are stronger, more innovative, and more successful.

At Alight, we welcome and embrace all individuals, regardless of their background, and are dedicated to creating a culture that enables every employee to thrive. Join us in building a brighter, more inclusive future.

Diversity Policy Statement

Alight is an Equal Employment Opportunity employer and does not discriminate against anyone based on sex, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state or local law.   In addition, we take affirmative action to employ and advance in the employment of qualified minorities, women, disabled persons, disabled veterans and other covered veterans.

Alight provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities and sincerely held religious beliefs, practices and observances, unless doing so would result in undue hardship. Applicants for employment may request a reasonable accommodation/modification by contacting his/her recruiter.

Authorization to work in the Employing Country

Applicants for employment in the country in which they are applying (Employing Country) must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the Employing Country and with Alight.

Note, this job description does not restrict management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.

We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.

Salary Pay Range

Minimum :

72,200 USD

Maximum :

114,500 USD

Pay Transparency Statement: Alight considers a variety of factors in determining whether to extend an offer of employment and in setting the appropriate compensation level, including, but not limited to, a candidate’s experience, education, certification/credentials, market data, internal equity, and geography. Alight makes these decisions on an individualized, non-discriminatory basis. Bonus and/or incentive eligibility are determined by role and level. Alight also offers a comprehensive benefits package; for specific details on our benefits package, please visit: https://bit.ly/Alight_Benefits

DISCLAIMER:

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.

Alight Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, pregnancy, childbirth or related medical condition, veteran, marital, parental, citizenship, or domestic partner status, or any other status protected by applicable national, federal, state or local law. Alight Solutions is committed to a diverse workforce and is an affirmative action employer.

Job Purpose

To collaborate closely with Clinical Lead of Company / Medical Affairs department to set up the Medical Affairs of Company, develop strategies to enhance the effectiveness of its clinical quality program within the organisation and to identify and work on developing quality models, design and implementation of audits and risk management activities. To ensure accurate data collation and validation which includes clinical performance indicators, and timely submission to the Ministry of Health and various agencies. Additionally, to run Company's Quality Assurance (QA) and clinical services related committees.

Duties and Responsibilities

Primary Responsibilities and Duties (80%)

Set up and run the following QA and clinical services committees in functions such as organising meetings, preparing relevant reports for meetings, recording minutes, and ensuring that follow-up actions are taken after the meetings.

Not limited to:

Clinical Committee which may comprise

• Pharmacy, Therapeutics and Medication Safety Committee
• Credentialling and Privileging Committee
• Clinical Services, Medical Device and Procedures Committee
• Clinical Pathways Committee
• Antimicrobial Stewardship Committee
• Clinical Ethics Committee
• Infection control Committee

Risk Management Committee which may comprise

• Mortality, Morbidity and Peer Review Learning Committee
• Patient Safety Committee

For clinical performance measurement: Monitor and collate data for

• Hospital-wide Dashboard
• Healthcare Performance Office
• QIP indicators - hospital wide clinical quality indicators
• Other indicators

Collaborate closely with relevant data/ operations teams to ascertain the precision and validity of data, facilitating the timely submission of the performance indicators report to the Ministry of Health.

Ensure that drafts for new or revised clinical forms, e.g., consent forms and clerking forms, are vetted by hospital lawyer if necessary and approved by GCMB/ Clinical Lead in a timely manner.

Conduct JCI / ESS (or equivalent) activities.

Conducting clinical audits for various clinical work processes, case notes audit / review, audits on problem cases and ad-hoc audits.

Oversee the monitoring of mortality and morbidity reporting ensuring 100% reporting rate.

Compile and analyse data and generate annual reports.

Secondary Responsibilities and Duties (20%)

Coordinate activities for Hospital Licensing Exercise and serve as liaison person for any queries on hospital licensing. (if required)

Assist in preparing budget proposal (if required)

Other Medical Affairs Activities

Prepare presentations for HO / MO orientation (if required)

Prepare papers for Medical Board, NUHS Board and MOH as and when required.

Any other assigned duties

Job Specification

Bachelors degree with experience in a hospital setting.

Experience in Quality Management/Assurance in an acute care hospital will be an added advantage.

Computer skills in Words, Excel, Access and PowerPoint.

Basic statistical skills.

Keen interest in developing databases and reports relating to clinical QA.

Strong interpersonal skills, be meticulous, self-initiated and independent.

PURPOSE AND SCOPE:

Manages the provision of quality patient care in an independent home therapy program while maintaining cost-effective clinical operations in accordance with all legal, compliance, and regulatory requirements and programs. Takes the appropriate actions and makes the necessary decisions to ensure the continuity of care and patient and staff safety. Provides direction and guidance to the interdisciplinary team providing care to the Home Therapy patients to ensure that the highest standards of care is provided. Collaborates with the Business Unit management team to grow the assigned Home Therapies program(s).

 

PRINCIPAL DUTIES AND RESPONSIBILITIES:

• Manage the tactical execution of short- and long-term objectives through the coordination of activities with a direct responsibility for results, including costs, operational methods, growth, and quality and staffing.
• Provide leadership, coaching and development plans for all direct reports to maintain an engaged and productive workforce; partnering with Human Resources on employee matters.
• Technically proficient in the specific department and knowledge of industry practice and business principles.  Works on issues of diverse scope where analysis of situation or data requires evaluation of a variety of factors, including an understanding of current industry trends. 
• Experienced leadership required for multi-faceted environment; role primarily focuses on tactical execution.  Receives assignments in the form of objectives and determines how to use resources to meet schedules and goals.
• Program or project responsibility generally within the Home Therapy Department.  Manages the operations of one or more HT Programs, direct impact within assigned area.  Manages the coordination of activities of a section or department with direct responsibility for results, including costs, operational methods, and staffing.  
• Follows processes and operational policies in selecting methods and techniques for obtaining solutions.  Recommends changes to policies and procedures following company protocol as needed.  Ensures that subordinates follow policy and procedures. 
• Frequently interacts with supervisors, customers, and/or functional peer group managers, normally involving matters between functional areas, other company divisions or units, or customers.
• Participates and presents at meetings with internal and external representatives. Often leading a cooperative effort among members of a project team.
• Interacts with internal departments and external customers; particularly in problem resolution.  Acts as an advisor to subordinate(s) to meet schedules and/or resolve problems. 
• Responsible for hiring, coaching and counseling employees, including performance reviews, disciplinary action and terminations.
• Participates in the development and implements the area strategic plans, goals and objectives ensuring alignment with those of the region, division and company. Implements HT program-specific and area quality goals and action plans in order to achieve quality standards.
• Responsible and accountable for facility maintenance and environmental integrity. Promotes a culture of safety in assigned market.  
• Provide technical guidance.
• Assist with various projects as assigned.
• Other duties as assigned.

PATIENT CARE:

• Directs and manages all aspects of patient care for Home Therapies patients in assigned program from admission through discharge of the patient. Provides direction, guidance and support to staff members to ensure the safe and effective delivery of home therapy support care to patients with End Stage Renal Disease (ESRD). Ensures that the standard of dialysis provided is at least equivalent to that provided to facility patients.
• Oversees the identification and evaluation of candidates for the Home Therapies Program including assessment of patients' home environment if needed.
• Accountable for timely completion of patient care plans by organizing meetings of the health care team to discuss patient care plans and resolve patient problems.
• Maintains and communicates efficient and timely patient schedules to ensure maximization of the facility station efficiency.
• Ensures completion of Initial and Annual Nursing assessment, and ongoing evaluation and documentation of patient care needs according to FMC Policies and Procedures is completed.
• Ensures patients' response to home dialysis treatment therapy is documented according to company policies and procedures and in compliance with pertinent regulatory requirements.
• Ensure appropriate intervention for changes in patient adequacy status and troubleshooting peritoneal and access flow issues are completed per physician orders.
• Identifies and communicates patient related issues to the physician.
• Develops action plans for missed treatments in collaboration with the Medical Director.
• Administers medications as prescribed including algorithm (as appropriate), and document appropriate medical justification if indicated. Responsible for the appropriate recording of controlled substances as required by law.
• Ensures reports of alert/panic and abnormal lab results are communicated to appropriate physician.
• Implements staffing and medical supply models to ensure provision of quality patient care.
• Ensures all educational needs of patient and family are met regarding End Stage Renal Disease (ESRD).
• Ensures education of the patient regarding quality measures, transplant options, modality awareness, and access care, including vascular catheter reduction and adherence to treatment regime.
• Oversees coordination transplant education and assists in transplant workup process.
• Ensures all patients are educated regarding laboratory values and the relationship to adequate dialysis therapy, compliance with treatment schedules medications, and fluid as appropriate.
• Oversees the safe, effective and timely training of all home patients and their families/significant others on the safe and effective operation and maintenance (as appropriate), of all home therapies equipment
• Acts as a resource for the patient to address concerns and questions.
• Develops a mechanism or process for acquiring and maintaining knowledge of the specific situation of each patient, including hospitalizations, and any significant change in patient care status.
• In the absence of a Kidney Care Advocate, the HT PM will manage the delivery of the Treatment Options Program. 
• Manages and ensures all physician orders are accurately entered into the Medical Information System and that company policies and government regulations related to the collection, packaging, and delivery of lab specimens and reporting of results are followed.
• Maintains appropriate skill levels with all emergency operational procedures, and initiates CPR and emergency measures in the event of cardiac and/or respiratory arrests when the patient is in the medical office.

STAFF:

• Manages assigned program Home Therapies licensed personnel, direct patient care staff, indirect patient care personnel, and when necessary, technical staff.
• Provides employee education and guidance, and performance related feedback through ongoing informal advice and formally through the annual performance evaluation.
• Manages the Home Therapies staffing through the appropriate hiring, firing and disciplinary actions.
• Ensures completion of new hire orientation and training including mandatory in-services and ICD-9 code training when applicable.
• Collaborates with staff to establish personal goals and provides opportunities for professional growth and training to achieve these goals to ensure clinical competence.
• Conducts regular staff meetings to ensure appropriate communication of area, regional and corporate initiatives and policies and procedures, to educate and monitor staff regarding appropriate patient care techniques and other company and regulatory policies and procedures.
• Responsible for all patient care employees receiving appropriate training according to policy, including training to ensure ongoing compliance with all risk management initiatives. Ensure documentation completed for all annual in- service training.
• Collaborates with all appropriate departments to promote home therapy growth
• Provides written documentation of all disciplinary conferences in accordance with the established personnel policies, and confer with the Director of Operations regarding the nature of the disciplinary decisions.
• Participates in Corporate and Business Unit specific employee recognition and satisfaction programs.
• Creates, maintains and communicates efficient and timely employee schedules according to the needs of the facility.
• Ensure all staff is trained in the principles and concepts and practice Customer Service Model.
• Creates and implements a (CQI) Process Improvement Team that involves staff in problem solving.
• Ensures competency of HT personnel in the operation of all home dialysis therapy-related equipment, including the ability to troubleshoot equipment problems with the patient via telephone.
• Directs staff and patients in the preventive maintenance of home therapy equipment, including water systems and analyses as appropriate.

 

Additional responsibilities may include focus on one or more departments or locations.  See applicable addendum for department or location specific functions.

 

 

 

PHYSICAL DEMANDS AND WORKING CONDITIONS:

• The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 
• Employees are required to take the Ishihara's Color Blindness test as a condition of employment.  Note that: Failing the Ishihara Test for Color Blindness does not preclude employment. The Company will consider whether reasonable accommodations can be made.
• Day to day work includes desk and personal computer work and interaction with patients, facility staff and physicians.
• Travel required between assigned facilities and various locations within the region. Travel to regional, Business Unit and Corporate meetings may be required.
• The work environment is characteristic of a health care facility with air temperature control and moderate noise levels. May be exposed to infectious and contagious diseases/materials.

 

SUPERVISION:

• Responsible for the direct supervision of various levels of Home Therapies RN, Home Therapies LPN, HT Coordinator and HT PCT.  May also have supervisory role over technical as necessary and assigned.

 

EDUCATION:

• Graduate of an accredited School of Nursing (R.N.) Advanced education preferred. Current appropriate state licensure.

EXPERIENCE AND REQUIRED SKILLS:  

• Minimum of one year nursing experience plus a minimum of six months dialysis nursing experience.
• 3+ years' supervisory or project/program management experience preferred.
• Demonstrated management skills necessary to provide leadership in the supervision of dialysis personnel and to ensure the delivery of maximum quality care to all patients.
• Competent at operating all Home Therapies related equipment.
• Must be available as a fulltime employee and provide on-call coverage when necessary
• Demonstrated leadership competencies and skills for the position, including excellent communication, customer service, continuous quality improvement, relationship development, results orientation, team building, motivating employees. Performance management and decision making.
• Successfully complete CPR Certification with maintenance as required.

EO/AA Employer: Minorities/Females/Veterans/Disability/Sexual Orientation/Gender Identity

 

Fresenius Medical Care North America maintains a drug-free workplace in accordance with applicable federal and state laws.

EO/AA Employer: Minorities/Females/Veterans/Disability/Sexual Orientation/Gender Identity

 

Fresenius Medical Care North America maintains a drug-free workplace in accordance with applicable federal and state laws.

Job Overview
Manage a team of clinical staff working in support of clinical studies to ensure projects are appropriately resourced and employees are trained and meeting project objectives.

Essential Functions
• Manage staff in accordance with organization’s policies and applicable regulations. Responsibilities include planning, assigning, and directing work, assessing performance and guiding professional development, rewarding and disciplining employees, and addressing employee relations issues and resolving problems.
• Participate in the selection for hiring new employees by conducting candidate review and participating in the interviewing process. Ensure that new employees are properly onboarded and trained.
• Ensure that staff has the proper materials, systems access and training to complete job responsibilities. Provide oversight for the execution of the training plan, SOP review and training experiences, as applicable.
• Participate in the allocation of resources to clinical research projects by assigning staff to clinical studies based on their experience and training.
• Manage the quality of assigned staff's clinical work through regular review and evaluation of work product.
• Identifies quality risks and issues and create appropriate corrective action plans to prevent or correct deficiencies in performance of staff.
• Ensures that staff are meeting defined workload and quality metrics through regular review and reporting of findings as outlined by clinical operations management.
• May collaborate with other clinical teams and other functional leadership to manage project related challenges and to achieve exemplary customer service.
• Participates in corporate or organizational departmental quality or process improvement initiatives.

Qualifications
• Bachelor's Degree Degree in scientific discipline or health care preferred. Req
• Prior clinical trial experience including experience in a management/leadership capacity or equivalent combination of education, training and experience.
• In-depth knowledge of applicable clinical research regulatory requirements (i.e., Good Clinical Practice (GCP) and International Conference on Harmonization (ICH) guidelines).
• Good leadership skills.
• Computer skills including proficiency in use of Microsoft Word, Excel and PowerPoint.
• Written and verbal communication skills including good command of English.
• Excellent organizational and problem solving skills.
• Effective time management skills and ability to manage competing priorities.
• Ability to establish and maintain effective working relationships with coworkers, managers, and clients.

IQVIA is a leading global provider of advanced analytics, technology solutions and clinical research services to the life sciences industry. We believe in pushing the boundaries of human science and data science to make the biggest impact possible – to help our customers create a healthier world. Learn more at https://jobs.iqvia.com

We are committed to providing equal employment opportunities for all, including veterans and candidates with disabilities. https://jobs.iqvia.com/eoe

IQVIA’s ability to operate and provide certain services to customers and partners necessitates IQVIA and its employees meet specific requirements regarding COVID-19 vaccination status. https://jobs.iqvia.com/covid-19-vaccine-status

The potential base pay range for this role, when annualized, is $108,500.00 - $162,750.00. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.

     

JOB DESCRIPTION:

MAIN RESPONSIBILITIES
•    Involved in developing new processes to meet project needs, and for designing projects to suit the financial, operating, legal, regulatory and operating criteria elements of a project.
•    Serve as a technical expert in economic modeling and discounted cash flow analysis.
•    Demonstrate in-depth technical knowledge on all aspects of financial analysis and a good understanding of financial, tax, and legal issues.
•    Utilize independent judgment within general practices and policies in selecting methods and techniques for creating solutions.
•    Maintain in-depth knowledge of principles and concepts.
•    Direct and coach lower level professionals.
 
 
QUALIFICATIONS
 
Education
Associates Degree (± 13 years)             
 
Experience/Background
Minimum 4 years    
 

     

The base pay for this position is

N/A

In specific locations, the pay range may vary from the range posted.

     

JOB FAMILY:

Sales Force

     

DIVISION:

SH Structural Heart

        

LOCATION:

India > New Delhi : 217-B Okhla Industrial Estate Phase III

     

ADDITIONAL LOCATIONS:

     

WORK SHIFT:

Standard

     

TRAVEL:

Yes, 100 % of the Time

     

MEDICAL SURVEILLANCE:

No

     

SIGNIFICANT WORK ACTIVITIES:

Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day)

     

     

     

JOB PURPOSE:

The Clinical Pharmacist Case Manger is responsible for working with prescribers and the Interdisciplinary Care Team (IDT) to enhancing the care of PACE participants with multiple chronic co-morbid conditions requiring complex medication regimens. The clinical pharmacist case manager would assess participants for potential treatment optimization and provide feedback to IDT. Also assists the IDT in identifying and resolving drug-related problems for participants. Additionally, they will collaborate with the Pharmacy Benefit Manager to ensure adherence to Part D regulations and cost-effective medication utilization. The Clinical Pharmacist Case Manager will assist the Director of Pharmacy in the measurement of program objectives and outcomes for the enterprises Clinical Pharmacy Programs. They must adhere to all Human Resources (HR) and Staff Development policies and procedures, including facility and department orientation and mandatory training and education.

JOB RESPONSIBILITIES:           

• Reviews and evaluates drug information to identify potential medication therapy problems and recommends appropriate solutions to problems to IDT.

• Conduct comprehensive medication reviews for participants to achieve optimal participant care outcomes.

• Assist with monitoring prescribing patterns across multiple sites to ensure pharmacy initiatives and processes are uniformly implemented with provide appropriate education when needed. Audit records to ensure processes are being followed and provide information to leadership as necessary.

• Implement policies and standard operating procedures related to the utilization of medications with attention to quality, safety, and cost effectiveness.

• Reviews current literature, identifies, develop, and implementation of new pharmacy strategies and innovation pilot projects.

• Serve as a clinical pharmacy resource for pharmacy technicians and other internal staffs.   

• Develop and implement patient centered, literacy level appropriate education for PACE participants

• Provide in-service education to internal clinical staffs on medications.

• Implement and maintain a standardized stock medication list and tracking system at each PACE site.           

• Performs other related duties as assigned by pharmacy director.

Weekly Hours: 40

Schedule: 8:30 AM - 5:30 PM | Monday - Friday

QUALIFICATIONS: 

Education:

Graduate of an ACPE accredited School of Pharmacy with a BS in Pharmacy or PharmD required

PGY1 Pharmacy Practice Residency with a focus in ambulatory care or geriatrics preferred.

License/Registration:

NY State Pharmacy license required.

Board Certification in Geriatric or Ambulatory Pharmacy preferred.

Experience:

Minimal one year managed care pharmacy experience; one year ambulatory care pharmacy experience; one year long term care or consulting pharmacy experience

Specialized Skills and Competencies:

• Demonstrates knowledge in the field of geriatric pharmacy practice

• Demonstrates excellent written and oral communication skills.

• Skilled in project management with ability to motivate others to see projects through to completion

• Expert level proficiency with Microsoft Applications

• Self-motivated, with demonstrated ability to work independently with minimal supervision

Physical Requirements

Individuals must be able to sustain certain physical requirements essential to the job. This includes, but is not limited to:

• Standing – Duration of up to 6 hours a day.

• Sitting/Stationary Positions – Sedentary position in duration of up to 6-8 hours a day for consecutive hours/periods.

• Lifting/Push/Pull – Up to 50 pounds of equipment, baggage, supplies, and ability to lift patients safely and using OSHA guidelines, etc.

• Bending/Squatting – Must be able to safely bend or squat to care for patients, use medical supplies, etc.

• Stairs/Steps/Walking/Climbing – Must be able to safely maneuver stairs, climb up/down, and walk to access work areas Position requires the individual to be able to travel, and walk between sites/locations and work areas throughout the day.

• Agility/Fine Motor Skills - Must demonstrate agility and fine motor skills to operate and activate equipment, devices, instruments, and tools (ie. typing, use of medical supplies, equipment, etc.)

• Sight/Visual Requirements – Must be able to visually assess patients, read orders type/write documentation, etc. with accuracy.

• Audio Hearing and Motor Skills (language) Requirements – Must be able to listen attentively and document information from patients, community members, providers, etc., and intake information through audio processing with accuracy. In addition, must be able to speak comfortably and clearly with language motor skills for customers to understand the individual.

• Cognitive Ability – Must be able to demonstrate good decision-making, reasonableness, cognitive ability, rational processing, and analysis to satisfy essential functions of the job.

We are an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, height, weight, or genetic information. We are committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities.

Salary Range (Min-Max):

$110,000.00 - $120,000.00