Total 987 Full-time Cash Management Officer job vacancies in Kuala Lumpur, Federal Territory of Kuala Lumpur

Responsibilities:

• Providing excellent customer service to walk-in and call-in customers.
• Attending to member and customer’s enquiries, feedback and requests.
• Using in-store interactive tools and product promotions to drive sales.
• Ensuring that visual merchandising standards are always adhered to.
• Handling sales and membership transactions over the counter.
• Proactively following-up on customers’ enquiries, feedback and requests.
• Keeping regular engagement with customers and update them with promotions and new products launches and to maintain good relationship.
• Performing daily stock take to ensure physical inventory and system record tallies.
• With basic beauty background and knowledge is added value.

Qualifications:

• Minimum SPM Level
• Presentable and positive attitude
• Pleasant, outgoing and sociable personality with good interpersonal and customer service skill
• Minimum 1 year of relevant working experience
• Able to communicate effectively in English, Malay and Mandarin (To liaise with Mandarin speaking members and customers)
• Computer literate
• On a rotational scheduled basis
• Able to perform shift duty including weekends & willing to work retail hours
• MRT station is within walking distance from company

Perks & Benefits

• Incentive and bonus
• Nearby public transport
• Central location
• Medical insurance
• Annual leave
• Sick Leave
• Personal development opportunities

Responsibilities:

• Develop trust relationships with a portfolio of major clients.
• Acquire a thorough understanding of key customer needs and requirements.
• Expand the relationships by continuously proposing solutions that meet their objectives.
• Ensure the correct products and services are delivered to customers in a timely manner.
• Serve as the link of communication between key customers and internal teams.
• Resolve any issues and problems faced by customers and deal with complaints to maintain trust.
• Play an integral part in generating new sales that will turn into long-lasting relationships.
• Prepare regular progress reports and forecasts to internal and external stakeholders using key account metrics.

Requirements:

• Proven experience as key account position.
• Familarity in marketing/event and providing solutions based on market demand.
• Excellent communication and interpersonal skills with aptitude in building relationships with professionals of all organizational levels.
• Good organizational skills.
• Proficient in problem-solving and negotiation.
• Possess own transport.
• Possess at least a Bachelor's Degree in Marketing, Event or relevant field.

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Central location
• Regular team activities
• Personal development opportunities

Summary:

As a Customer Service Representative, you will be responsible for providing support to our clients. The support will be in various channels such as phone calls, email, and chat. You are expected to provide the best-in-class customer service and ensure the customers are fully satisfied.

Your Missions:  

• Communicate and explain basic information to the customer  
• Overcome concerns, resolving customer concerns through active listening, empathy, professionalism, and problem solving
• Interacts with customers via telephone, live chat and email to assist with a variety of customer inquiries and issues
• Provide excellent support experience to customers via all relevant communication channels.
• Identify customer's needs, researching any existing issue in order to provide strategic solutions that will best address customer's needs while ensuring that any existing confusion is clarified
• Ensure first contact resolution and effective follow-up with Service partners and internal departments to ensure case closure in accordance to our service standards
• Provide constructive feedback on tools, resources, procedures and guidelines to enhance workflow and the customer experience
• Deliver the best services to customers to ensure the highest customer satisfaction with the right procedures
• Build sustainable relationships and engage customers by taking the extra mile Translation of various documents and handling client complaints
• Supporting team and management in any tasks which may require assistance  
  
  
  Our Requirements:

• Native Chinesee with excellent verbal and written communication skills in English.
• Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, Master's Degree in any field, preferably Finance and Economics related / Corporate Administration,
• Corporate Governance, Law, etc. However, fresh graduates with strong job relations are encouraged to apply.
• Possess strong time management skills and is motivated to exceed expectations.
• Ability to multi-task and use the information provided by customers to tailor responses and actions to meet specific needs.
• Must be a strong communicator, with an emphasis on effective listening and empathizing with customers, plus good email/chat/phone etiquette (pace, tone, voice quality, grammar, and articulation).
• Comfortable working with computers and the ability to work with multiple systems and the ability to learn and adapt to new ones.

Perks & Benefits

• Comprehensive Staff benefit (EPF, Socso, EIS, etc.)
• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Nearby public transport (KLCC)
• Central location
• Free snacks / Happy hours
• Regular team activities
• Personal development opportunities

Job Responsibilities:

• Attending general inquiries, complaints, comments, and feedback from customers via live chat, phone, and email
• Provide accurate information and assistance in a professional matter to customers.
• Respond to all customers’ requests in an accurate and timely manner.
• Document call center processes and FAQs, and work on continuous process improvement.
• Manage feedback or complaints and liaise with backend support to resolve issues
• Tracking and documenting customer data and service issues
• Exceed customers’ expectations in terms of customer service and accurate information
• Work in a team to achieve the required KPI elements

Job Requirements:

• Must possess at least a Certificate, Diploma, or Bachelor's degree in any field (Fresh graduates are encouraged to apply)
• Able to work in the morning shift. 
• Good listening, interpersonal, organizational skills & customer service orientation
• Adaptability, initiative & stress tolerance
• Attention to detail and accuracy
• Possess a service-oriented mindset with excellent telephone etiquette
• Good verbal and written communication in Bahasa Melayu/ English
• Motivated, driven, and energetic work ethic
• Strength in communication and competence in consulting and giving accurate directions to customers.
• Positive and serving attitude, professionalism, patience, friendliness, and engagement toward customers

Perks & Benefits

• Medical subsidy 
• Monthly call incentive 
• Annual Performance Bonus 
• Monthly attendance incentive RM200

職責：

• 為上門和致電的客戶提供優質的客戶服務。
• 處理會員和客戶的詢問、回饋和要求。
• 使用店內互動工具和產品促銷來推動銷售。
• 確保始終遵守視覺行銷標準。
• 在櫃檯處理銷售和會員交易。
• 積極跟進客戶的詢問、回饋和要求。
• 與客戶保持定期接觸，向他們提供促銷和新產品發布的最新信息，並保持良好的關係。
• 執行每日盤點以確保實際庫存和系統記錄盤點。
• 擁有基本的美容背景和知識是增值的。

資格：

• 最低 SPM 水平
• 得體且積極的態度
• 個性開朗、外向、善於交際，具有良好的人際互動與客戶服務能力
• 至少 1 年相關工作經驗
• 能夠用英語、馬來語和華語進行有效溝通（與講華語的會員和客戶聯絡）
• 電腦知識
• 按計劃輪換
• 能夠執行輪班工作，包括週末並願意在零售時間工作
• 地鐵站距離公司僅幾步之遙

津貼和福利

• 激勵和獎金
• 附近的公共交通
• 中心位置
• 醫療保險
• 年假
• 病假
• 個人發展機會

As the Marketing Head for an asset management company, your role would encompass a diverse range of responsibilities aimed at promoting the company's investment products and services, enhancing brand reputation, and maintaining effective communication with various stakeholders. Here's an overview of what the job might entail:

1. Developing Marketing and Communication Strategies:

To develop comprehensive marketing and communication strategies aligned with the company's goals and target audience. This involves understanding the competitive landscape, market trends, and client preferences to craft effective plans.

2. Brand Management:

To oversee the management and development of the company's brand identity, ensuring consistency across all marketing materials and communications. This includes maintaining brand guidelines, managing brand messaging, and fostering brand loyalty among clients and investors. The role includes a strategic approach to selecting high-quality products that align with the company's brand image and the expectations of your elite clientele.

3. Content Development:

To create compelling and informative content is crucial for engaging clients and investors. You'll oversee the development of content such as presentation slides, annual/interim reports, factsheet, monthly commentaries, corporate proposals, forms, video and social media posts. 

4. Product Promotion:

To oversee the promotion of the company's investment products and services through various channels such as digital marketing, advertising, events, and sponsorships. Your goal is to effectively communicate the value proposition of the products and attract potential investors.

5. Market Research and Analysis:

To conducte market research to understand investor preferences, industry trends, and competitor activities is crucial for making informed decisions. You'll analyze market data and client feedback to identify opportunities for growth and innovation.

6. Compliance:

To ensure compliance with regulatory requirements and industry standards is paramount in marketing financial products. You work closely with the legal and compliance teams to ensure that marketing materials adhere to relevant regulations and guidelines.

7. Team Leadership and Collaboration:

To lead and motivate the team of marketing and communication professionals is critical for achieving departmental goals. You'll foster a collaborative and creative work environment, encourage professional development, and ensure alignment with company values and objectives.

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Central location
• Medical, dental and optical benefits
• Gym facilities

Responsibilities:

• Manage full set of accounts following accounting principles.
• Financial forecasting and risk analysis.
• Cash Flow management and taxation.
• Audit financial transactions and document accounting control procedures.
• Keep up with financial policies, regulation and legislation.
• Any other relevant duties as assigned from time to time.
• You will liaise closely with the external auditors during the interim and final audit.
• You will be task to assist in month end payroll processing in transition while the Company setup an indepandant HR department.

Requirements:

• Possess at least a Bachelor's Degree in Accounting or professional qualification (ACCA/CIMA/CA/CPA).
• Proven working experience in accounting or in a relevant field.
• In-depth knowledge of accounting and corporate finance principles and procedures.
• Advance level in MS Excel and good knowledge of accounting software.
• Attention to detail and confidentiality, highly organized and work well under pressure.
• Proficiency in software SQL, Xero or Autocount is added advantage.
• Experience in handling F&B.

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Casual dress code
• Regular team activities
• Company trips
• Medical insurance
• Personal development opportunities

Job Description:

(Admin)

1. Order office supplies and keep stock control

2. Liaise with management officers

3. Update calendar, manage occupancy of conference room & meeting room

4. Assist in HR work

- Recruitment: Job posting, schedule interview time, conduct orientation, etc

- Appraisal: Schedule Appraisal Time, Collect Appraisal Form

5. Organize/Assist in Event Planning

- Festive Hamper Arrangement

- Organize/Assist in organizing events such as company annual dinner, company activities, company trips etc.

6. Perform other clerical duties such as filing, photocopying, ect

7. Ad-hoc tasks requested (Wine acknowledgement of receipt letter, arrange postages and deliveries, send documents to bank)

(Receptionist)

1. Usher visitors to the appropriate person and office

2. Serve and/or order refreshments for guests where necessary

3. Answer, screen and forward incoming phone calls

4. Receive, sort and distribute daily mail, letter and deliveries

Requirements:

1. SPM or Diploma in any relevant field

2. Good command of spoken and written English and Mandarin

3. Proficiency in Microsoft Office application

4. Previous similar experiences would be an advantage

5. Ability to be resourceful and proactive when issues arise

6. Good organizational skills

7. Multitasking and time-management skills

Benefits: EPF, SOCSO, EIS, Annual Leave, MC Leave

職位描述：

（行政）

1. 訂購辦公用品並控制庫存

2. 與管理人員聯絡

3.更新行事曆，管理會議室和會議室的佔用情況

4.協助HR工作

- 招募：職缺、安排面試時間、行為入職訓練等

- 評估：安排評估時間，收集評估表

5. 組織/協助活動規劃

- 節慶禮籃安排

- 組織/協助組織公司年會、公司活動、公司旅行等活動。

6. 履行其他文書職責，例如歸檔、影印等

7. 要求的臨時任務（葡萄酒收據確認書、安排郵資和送貨、向銀行發送文件）

（接待員）

1. 引導訪客到適當的人員和辦公室

2. 必要時為客人提供和/或訂購茶點

3. 接聽、篩選和轉接來電

4. 接收、分類和分發日常郵件、信件和遞送物品

要求：

1. SPM或任何相關領域的文憑

2. 良好的英語和普通話口語和書寫能力

3. 熟練使用Microsoft Office應用程式

4. 有類似經驗者優先

5. 出現問題時能夠隨機應變並積極主動

6.良好的組織能力

7. 多工處理和時間管理技能

福利： EPF、SOCSO、EIS、年假、MC 假

職責：

• 依照會計原則管理全套帳戶。
• 財務預測和風險分析。
• 現金流管理和稅收。
• 審計財務交易和記錄會計控製程序。
• 跟上金融政策、法規和立法。
• 不時分配的任何其他相關職責。
• 在中期和最終審計期間，您將與外部審計師密切聯繫。
• 當公司設立獨立的人力資源部門時，您將負責協助過渡期間的月末薪資處理。

要求：

• 至少擁有會計學士學位或專業資格（ACCA/CIMA/CA/CPA）。
• 擁有會計或相關領域的豐富工作經驗。
• 深入了解會計和公司財務的原則和程序。
• MS Excel 的高級等級和會計軟體的良好知識。
• 注重細節和保密，組織嚴密，在壓力下運作良好。
• 熟練 SQL、Xero 或 Autocount 軟體是額外優勢。
• 擁有處理餐飲的經驗。

津貼和福利

• 佣金和獎金
• 津貼（旅費、交通費等）
• 休閒著裝要求
• 定期團隊活動
• 公司旅行
• 醫療保險
• 個人發展機會

Requirements:

• Minimum qualification of Degree in Property Management/Building or any other related fields with good academic results.
• Knowledgeable in Strata Management Act (2013) and all other acts / regulations relevant to property management
• At least 2 years’ experience in same related fields
• Good communication skills.

Job Description:

• Overall control on the implementation of operational procedures, system and management performance.
• Monitor collection of billing for service charges, assessment, quit rent, insurance premium, water charges, etc
• Any other job functions that may be assigned by the Management from time to time.

Perks & Benefits

• Commission and bonus
• Medical insurance

要求：

• 至少擁有物業管理/建築或任何其他相關領域的學位，並具有良好的學術成績。
• 熟悉物業管理法 (2013) 以及與物業管理相關的所有其他法案/法規
• 至少 2 年相同相關領域的經驗
• 良好的溝通能力。

職位描述：

• 對操作程序、制度和管理績效的實施進行全面控制。
• 監控服務費、評估費、地租、保險費、水費等帳單的收取
• 管理層可能不時指派的任何其他工作職能。

津貼和福利

• 佣金和獎金
• 醫療保險

要求：

• 候選人必須至少擁有任何相關領域的文憑或學位。
• 至少 2 年相關領域經驗。
• 精通 MS Word 和 Excel 和/或其他物業管理軟體。
• 良好的英語和馬來語溝通能力。
• 具備一些會計知識將是一個優勢。

工作職責

• 收取居民的支出。
• 準備收集報告提交給總部。
• 更新債務人的帳齡並安排執行，即斷水、提醒。
• 接收並記錄居民的服務請求/投訴。
• 準備月度報告。

津貼和福利

• 附近的公共交通
• 醫療保險
• 事假
• 個人發展機會

Requirements:

• Candidate must possess at least a Diploma or Degree in any related field.
• At least 2 years’ experience in related field.
• Proficient in MS Word and Excel and/or other property management software.
• Good communication skills in English and Bahasa Malaysia.
• Some knowledge in accounts would be an advantage.

Job Responsibilities 

• To collect outgoings from residents.
• Prepare collection report to be submitted to Head Office.
• To update debtors’ aging and arrange on enforcement i.e, water disconnection, reminders.
• Receive and record service request/ complaint from residents.
• To prepare monthly reports.

Perks & Benefits

• Nearby public transport
• Medical insurance
• Personal leave
• Personal development opportunities

工作職責：

• 透過即時聊天、電話和電子郵件處理客戶的一般查詢、投訴、評論和回饋
• 為客戶提供準確的資訊和專業的幫助。
• 準確、及時地回應所有客戶的請求。
• 記錄呼叫中心流程和常見問題解答，並致力於持續流程改善。
• 管理回饋或投訴並與後端支援聯繫以解決問題
• 追蹤和記錄客戶數據和服務問題
• 在客戶服務和準確資訊方面超越客戶的期望
• 團隊合作以實現所需的 KPI 要素

工作要求：

• 必須至少擁有任何領域的證書、文憑或學士學位（鼓勵應屆畢業生申請）
• 能夠從事早班工作。
• 良好的傾聽、人際互動、組織能力與客戶服務導向
• 適應力、主動性和抗壓性
• 注重細節和準確性
• 具有以服務為導向的心態和良好的電話禮儀
• 良好的馬來語/英語口頭和書面溝通能力
• 有動力、有動力、充滿活力的職業道德
• 溝通能力強，提供客戶諮詢和準確指導的能力。
• 積極的服務態度、專業、耐心、友善和對客戶的參與

津貼和福利

• 醫療補助
• 每月通話獎勵
• 年度績效獎金
• 每月出席獎勵 RM200