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Perks & Benefits
ZEO ASIA SDN. BHD. is founded by a diverse team of event management professionals, with extensive skills and experience gathered since early 2016. Our expertise is in event planning, promotional marketing, creative decorations, public relation and talent management.
We pride ourselves by being able to adjust to customers' needs swiftly, coming up with strategies to build brand awareness, ensuring the right fit for the right event and using creative ideas to ensure that your events stand out from the pack.
Distilled lessons have been gathered from having handled a wide array of activities, ranging from corporate events, brand activation campaigns all the way to roadshow. This tried and tested approach has allowed our customers to continuously benefit and unlock values from the services that we provide today.
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We are Malaysia’s leading Credit Reporting Agency (CRA) and we are aggressively expanding our business, and looking for dynamic, driven and motivated individuals to join our team. Our Direct-To-Consumer segment (D2C), is one of our fastest growing product areas in the market, with an abundance of expansion plans and innovative ideas on hand. We take pride in our employee being innovative and taking initiative in every assignment. Our success stems from our people, working in teams, giving and taking support, helping to exceed our customer’s expectations. At CTOS, we are not just committed to performing well as individual but as a team to strengthen the company as a whole. Our values of trust, collaboration and accountability are at the heart of everything we do. We see our values as our strengh, as well as our responsibility.
JOB DESCRIPTION:
OTHER REQUIREMENTS:
Diversity & Inclusion Commitment
The Company is committed to providing equal employment to all individuals regardless of their race, colour, religion, gender, sexual orientation, gender identity, national origin, age, disability, marital status, or any other characteristic protected by applicable laws. We try to make sure everyone has a fair chance to work with us, no matter where they’re from or who they are. We believe having different kinds of people on our team makes us better and more creative. Our friendly environment is all about treating every person with respect and making sure everyone’s ideas count. We want people from all walks of life to apply and be part of our mission to create a place where everyone is welcome and valued.
Tune Protect strives to be the go-to insurtech for millennials and Gen Z. We are listed on the main market of Bursa Malaysia since 2013 where our main business is insurance, reinsurance and going forward - insurance technology solutions! We are simplifying consumer's experience with different products and technology that complement consumer's lifestyle needs!
There’s a lot of things happening at Tune Protect and we are looking for creative, agile, independent and fast paced - all rounder hustlers to join us on this challenging, yet amazing journey. If you’re experimental and aren’t afraid to make mistakes, welcome!
Here, you will formulate creative solutions for our customers, juggle numerous items in making them simple, own and drive initiatives, and collaborate with super fun and hard-working group of people who are utterly passionate about their mission.
JOB DESCRIPTION:
OTHER REQUIREMENTS:
We look after our tribe well! On top of insurance coverage for you and your family, we provide a free flow of coffee, tea and biscuits, professional accreditation support and a generous amount of e-learning courses and annual leaves! We practice hot desking and take social networking very seriously!
Job Description
Functional Responsibilities
This role is responsible for implementing, maintaining and continuously improving the Safety Risk Management and Safety Assurance program throughout the organization. He/She is also required to provide assistance and support across the organization in the area of safety management and ensure continuous compliance to all applicable local and international regulations and standards, as well as AirAsia Group requirements.
Functional Duties
Identify, classify, record and keep log of all hazards identified.
Carry out risk assessment for all hazards identified
Analyze all safety data that may identify existing hazards or may predict future hazards, to the organization.
Assist and support all risk assessments and formulation of mitigation actions for hazards, risk and root causes identified
Monitor and ensure necessary mitigation actions are implemented as required
Compile all accidents/incidents reports; generate regular reports on lessons learned for staff knowledge enhancement, as well as to increase safety awareness and efficiency
Conduct research and development on general safety matters with the aim to enhance flight safety as well as increasing the efficiency of general safety processes.
Conduct research & development on safety related matters, evaluate safety reports for improvements and corrections, and:
i) Disseminate relevant information to all concerned.
ii) Assist in the formulation of Safety Management System Training syllabi in accordance with the approved regulatory & company requirements.
iii) Assist in the production of Safety Newsletters to include articles, materials, statistics and reports collated concerning general safety matters.
Develop and participate in the formulation of safety awareness programs, syllabi, training programs and ensure its implementation for crew training.
Encourage and facilitate personnel to submit reports that identify safety hazards, expose safety deficiencies and raise safety concerns.
Ensures mandatory reporting in accordance with applicable regulations.
Maintain confidentiality of all confidential reports received in accordance to company policy and applicable regulations.
Assist in carrying out planned or unplanned internal audits as necessary when required by the Accountable Manager, Head of Corporate Safety, or respective Head of Department
Maintain records of all audits conducted, findings, observations, root causes and corrective/mitigation actions or recommendations in the central Safety Library, in accordance to company, regulatory and group records keeping requirements
Assist and support respective departments in developing Safety Performance Indicators and Targets (SPI/SPT).
Maintain continuous safety performance monitoring through the collection of safety data and safety information from sources available to the organization.
Assist in carrying out Management of Change (MOC) process for changes that triggers MOC or are likely to affect the operations that may include (but not limited to):
i) introduction of new technology or equipment;
ii)changes in the operating environment;
iii) changes in key personnel;
iv) significant changes in staffing levels;
v) changes in safety regulatory requirements;
vi) significant restructuring of the organization; and
vii) physical changes (new facility or base, aerodrome layout changes etc.)
Maintain records of all MOCs conducted, mitigation actions or recommendations in the central Safety Library, in accordance to company, regulatory and group records keeping requirements.
Assist, support and ensure continuously monitoring of SPI/T and internal audit processes in order to continuously improve safety performance.
Continuously monitor the organization’s SMS, its related safety risk controls and support systems to evaluate if the safety management processes are achieving their desired safety performance objectives.
Perform such other reasonable duties as directed by Safety Risk Management and Assurance Manager.
Traits
Sound knowledge of the organization’s operations, procedures and activities;
Broad aviation technical knowledge;
An extensive knowledge of safety management systems (SMS) and have completed appropriate SMS training;
An understanding of risk management principles and techniques to support SMS;
Experience implementing and/or managing SMS;
Experience and qualifications in aviation accident/incident investigation and human factors;
Experience and qualifications in conducting safety/quality audits and inspections;
Sound knowledge of aviation regulatory frameworks, including ICAO Standards and Recommended
Practices (SARPS) and relevant civil aviation regulations;
The ability to communicate at all levels both inside and outside the company;
The ability to be firm in conviction, promote a just and fair culture‖ and yet advance an open and non-punitive atmosphere for reporting;
The ability and confidence to communicate directly to the head of department as his advisor and confidante;
Well-developed communication skills and demonstrated interpersonal skills of a high order, with the ability to liaise with a variety of individuals and organizational representatives, including those from differing cultural backgrounds;
Computer literacy and superior analytical skills. Knowledge in Microsoft office and Google Workspace are preferred.
Merits:
Minimum of two years' experience in safety, security, audit, quality assurance, or risk management.
Experience in aviation safety or related roles.
Fresh graduates are welcome to spply.
Education: Diploma or Bachelor's Degree in Management or Science, or equivalent.
Professional qualifications: Full Safety Management System (SMS) certification and Human Factors or Crew Resource Management (CRM) Qualification.
Training required: SMS and Human Factors or CRM annual recurrent, Leadership and Management.
Official account of Jobstore.
We are looking for an enthusiastic Telesales Representative to contribute to generating sales for our company. You will be responsible for closing sales deals over the phone and maintaining good customer relationships.
An effective telesales representative must be an excellent communicator and have superior people skills. They must be comfortable presenting products or services over the phone as well as dealing with complaints and doubts.
The goal is to help the company grow by bringing in customers and developing business.
Job Requirement:
• To promote company products & services to prospective customers.
• Update customers with monthly promotions and campaigns.
• To achieve monthly target set by the Company.
• Contributes to team effort by accomplishing sales targets which are required by the management
• Contact potential or existing customers to inform them about a product or service using scripts
• Answer questions about products or the company
• Ask questions to understand customer requirements and close sales
• Direct prospects to the field sales team when needed
• Enter and update customer information in the database
• Take and process orders in an accurate manner
• Handle grievances to preserve the company’s reputation
• Go the “extra mile” to meet sales quota and facilitate future sales
• Keep records of calls and sales and note useful information
Job Requirements:
We are an award winning Malaysian company in the areas of Customer Experience, Learning & Training, Human Resource Outsourcing ,Talent Management and Business Process Outsourcing (BPO). Providing cost effective contact centers, Business Process, IT and Managed services from Malaysia. Our on-shore and off-shore delivery capability span the region; we are able to craft end-to-end solutions for customer support, sales, telemarketing, collections, customer service as well as internal IT and Business services.|