Total 202 Business Analyst job vacancies in Information Technology category in D05 Clementi New Town, Hong Leong Garden, Pasir Panjang

Requirement:

·     Degree in Computer Science or Information Technology or related experience.

·     Practical knowledge and experience in MS Visual Studio and .Net development.

·     Minimum 2+ years related working experience. 

·     Strong communication and interpersonal skills.

·     Creative and logical thinking.

 

Responsibilities: 

      a) System development and support for the following areas :-
        - Intranet
        - company website
        - Visitor Management System (VMS)
        - e-Training System
        - HCL Notes applications and workflows
b)System Administrator for HCL Domino Server and MailMarshal.
c) Design and develop application programs.
d) Systems testing and identify and rectify programming faults.
e) Draft screen and report layouts; prepare and execute testing procedures.
g) Responsible for data integrity and security.
h) Conduct application training to end-users.

 i) Any other duties as instructed by superior from time to time.

Perks & Benefits

• Commission and bonus
• Flexible working hours
• Casual dress code
• Regular team activities
• Medical insurance
• Personal leave
• Open culture
• Personal development opportunities

Who Are We?

At HoYoverse, we are committed to creating immersive virtual world experiences for players around the world. In addition to game products such as Genshin Impact, Honkai Impact 3rd, Tears of Themis, and Honkai: Star Rail, HoYoverse also launched the dynamic desktop software N0va Desktop, the community product HoYoLAB, and created a variety of products such as animations, comics, music, novels, and merchandise around our original creative concept.

Adhering to our mission of Tech Otakus Save the World, we have always been committed to technology research and development, exploring cutting-edge technologies, and have accumulated leading technical capabilities in cartoon rendering, artificial intelligence, cloud gaming technology, and other fields.

HoYoverse is actively engaged in globalization, with offices in Singapore, Montreal, Los Angeles, Tokyo, Seoul, and other areas.

When you apply to a position with HoYoverse, we will process your personal data. To learn more about how we process your data, we encourage you to review our comprehensive Global Applicant and Candidate Privacy Policy. This policy provides detailed insights into how your information is collected, used, and protected throughout the application process.

What You Will Do:

• Be responsible for the operations work related to Genshin Impact;
• Play an important role by providing product analysis to help in decision making as well as to ensure the long-term operations of the product with your data ability;
• Establish and improve data monitoring and analyzing systems;
• Conduct product analysis through utilization of data analysis and mathematical modeling, offering comprehensive support for product design, operational analysis, content effect evaluation, and player behavior analysis, thus ensuring the superior quality and effectiveness of game content.

What You Will Need:

• Loyal game players, basic understanding of the gaming industry, familiar with various video games, especially mobile ones;
• Extensive gameplay experience with Genshin Impact is a plus;
• Proficiency in SQL and data analysis tools including Excel, SPSS, Python or SAS;
• Familiar with common data mining model (for example, clustering, regression, decision tree);
• Sensitive to data, possess a strong learning ability, strong logical and analytical capabilities, and project execution skills, and able to communicate with designers and developers.

We are an equal opportunity employer that believes diverse backgrounds are key to bringing our concepts to life. If you're looking to play a key role in creating the best immersive virtual world experience for our users, we invite you to join our team.

Who Are We?

At HoYoverse, we are committed to creating immersive virtual world experiences for players around the world. In addition to game products such as Genshin Impact, Honkai Impact 3rd, Tears of Themis, and Honkai: Star Rail, HoYoverse also launched the dynamic desktop software N0va Desktop, the community product HoYoLAB, and created a variety of products such as animations, comics, music, novels, and merchandise around our original creative concept.

Adhering to our mission of Tech Otakus Save the World, we have always been committed to technology research and development, exploring cutting-edge technologies, and have accumulated leading technical capabilities in cartoon rendering, artificial intelligence, cloud gaming technology, and other fields.

HoYoverse is actively engaged in globalization, with offices in Singapore, Montreal, Los Angeles, Tokyo, Seoul, and other areas.

When you apply to a position with HoYoverse, we will process your personal data. To learn more about how we process your data, we encourage you to review our comprehensive Global Applicant and Candidate Privacy Policy. This policy provides detailed insights into how your information is collected, used, and protected throughout the application process.

What You Will Do:

• Responsible for analyzing and strategizing the supply and distribution of global brand content for gaming, expanding the international influence of gaming content, and contributing to the Daily Active Users (DAU) and revenue of gaming projects.
• Evaluate and analyze the effectiveness of gaming-related activities on global content platforms and provide insights and recommendations for improving the effectiveness of various marketing activities.
• Conduct specialized research based on channels, platforms, Key Opinion Leaders (KOLs), etc., and provide valuable insights to support product design, iteration, and release.
• Enhance brand content infrastructure, assist in building a data metric system, create regular summaries of daily data monitoring dashboards, and propose solutions and recommendations for anomalies.

What We Are Looking For:

• Passion for gaming with a good understanding of the global gaming market, ability to provide market hypotheses and validate them based on user feedback, and insight into market trends.
• Highly data-sensitive, with strong logical and structured thinking, self-driven, and excellent communication skills.
• More than 3 years of relevant work experience in data analysis, proficient in using data analysis and statistical tools such as SQL, Excel, Python, etc.

We are an equal opportunity employer that believes diverse backgrounds are key to bringing our concepts to life. If you're looking to play a key role in creating the best immersive virtual world experience for our users, we invite you to join our team.

Purpose: -

To actively contribute to the development, implementation, and upkeep of information systems that are

effective, dependable, and secure, utilizing a blend of analytical thinking and programming proficiency.

Key Areas of Accountabilities: -

1. Requirement Analysis to examine and understand user needs and system requirements.
2. System Design in creating and scalable system architectures based on the analyzed requirements.
3. Programming and Coding to translate system designs into executable codes. Proficiency in IBM, RPG or Proficient in SAP is an added advantage.
4. Working closely with cross functional teams, including developers, analysts, and stakeholders.

Key Areas of Responsibilities -

Support and maintenance of AS/400 application system

• Proficiency in one or more programming languages, such as: RPG, Python and PHP.
• SQL for relational databases such as IBM DB2 or MySQL.

Basic knowledge of Business Intelligence (BI) tools involves understanding the fundamental concepts and functionalities associated with these tools.

• To leverage Excel effectively for Business Intelligence (BI) purposes.
• Power BI, QlikView, IBM Cognos.

Requirements: -

1. Bachelor's degree in computer science or information technology/or A Polytechnic diploma coupled with relevant experience and / or certifications.
2. Candidates with 1 to 2 years of professional experience or recent graduates are eligible to apply.
3. Strong understanding of IT concepts, systems, and technologies.
4. Strong interpersonal skills and ability to foster a collaborative team environment.

Established in 1973 with headquarters in Seoul, South Korea, Cheil Worldwide is one of the world’s leading integrated marketing communications networks, with more than 6,800 employees globally in more than 54 offices in 46 countries.

For more information, visit us at: www.cheil.com.

Ecommerce Data Analyst Full-Time Intern

The e-Commerce Data Analyst intern is highly passionate about data analytics.

Loves to work with big data from various categories and is motivated to learn about digital data.

He/She is a great communicator and loves being a team-player.

Responsibilities:

Assisting The Data Analyst in

· Managing large volume of raw data by filtering, sorting, processing and ananalyzing

· Prepare and present compiled data into reporting format in accordance to client specification.

· Data discipline and ensuring accuracy.

· Manage campaigns performance and weekly competitor’s analysis reports.

Requirements

· Proficient in Excel (Vlookup, Pivots etc).

· Self-motivated, persistent, hardworking, team player and a committed individual.

· Effective communication (verbal and written); Good command of the English language.

· Passionate towards e-commerce data analytics and willingness to learn.

· Working more than 3 months (Long-term) can be a plus

Wati is a growing Saas platform that provides end-to-end WhatsApp API solutions for SMBs and large enterprises. We aim to simplify business communication, helping businesses meet their customers where they are - WhatsApp.

Backed by global investors such as Sequoia, DST Global, and Tiger Global, we're Shopify's first investment in a startup in Southeast Asia.

Headquartered in Hong Kong and trusted by 8000+ customers across 100+ countries. We're a rapidly expanding team filled with talented people from around the globe.

We are growing fast, and we are now looking for a Program Manager - Business Operations to help spearhead cross-functional programs. This role is for a strategic thinker who is analytical, proactive, and ready to drive change. You will be at the heart of solving business challenges, optimizing workflows, and supporting strategic decisions to achieve our ambitious goals.

In this role, you will be part of the Founders’ Office, and report to our Chief of Staff.

What you’ll do:

• Lead cross-functional programs on various business domains, whether focused on revenue growth, customer experience, running new experiments etc. 
• Drive programs from inception to completion, identifying key business questions and problems, and developing comprehensive project plans.
• Manage cross-functional stakeholders to ensure they are well-informed of their roles in each project, negotiate timelines and ensure timely completion of deliverables.
• Hands-on approach to problem-solving, ready to tackle issues directly when necessary.
• Conduct thorough analyses of workflows and Standard Operating Procedures (SOPs), revamping them to align with business outcomes and goals.
• Perform detailed analysis on business opportunities and challenges, delivering actionable recommendations.
• Actively support strategic initiatives and contribute to the achievement of business goals.
• Handle ad-hoc tasks and responsibilities within the founders' office, demonstrating flexibility and a willingness to engage in a variety of challenges.

You are: 

• A strategic and analytical thinker with a pursuit for actionable insights.
• A proven self-starter with a detail-oriented and curious mindset.
• Someone who has a robust track record of 'getting things done' and driving tangible outcomes.
• Someone who has a collaborative spirit and exceptional communication and storytelling skills.
• Someone who is able to work effectively across functions (no matter they are business, technical, or back office teams) and cultures. 
• Someone who takes a data-driven approach to decision-making and project management.

• 6+ years of experience in related fields.
• Bachelor’s degree in business, computer science, or a related field.
• Having both technical and business background is a plus. 
• MBA or Masters in computer science is a plus.
• Previous experience as a founder is a plus 
• Experience in a fast-paced tech or high-growth environment is advantageous.

COMPANY DESCRIPTION

As the world's leading owner and operator of LPG carriers with five decades of operating experience, BW LPG promotes competitive, sustainable solutions to secure value for society and our stakeholders.

Our global footprint spans seven countries with 17 nationalities represented across our workforce. Our fleet of 39 Very Large Gas Carriers (VLGC) offer a total carrying capacity of over 3 million CBM. From spot voyages and time charters to Contracts of Affreightments (CoAs), our emphasis on flexible, reliable service has earned the trust of leading oil companies as well as trading and utility companies. More information about BW LPG can be found at www.bwlpg.com.

BW LPG is associated with BW Group, a leading global maritime company involved in shipping, floating infrastructure, deepwater oil & gas production, and new sustainable technologies. Founded in 1955 by Sir YK Pao, BW controls a fleet of over 490 vessels transporting oil, gas and dry commodities, with its 200 LNG and LPG ships constituting the largest gas fleet in the world. In the renewables space, the group has investments in solar, wind, batteries, biofuels and water treatment. BW LPG, as a member of the BW Group, is one of Forbes World's Best Employers 2023.

Join BW LPG as our Head of Analytics and Business Intelligence

Are you passionate about shaping the future of data architecture, business intelligence and realize the inherent value? BW LPG, a global leader in the LPG shipping industry, is seeking a dynamic and visionary Head of Analytics and Business Intelligence to lead our journey towards excellence in data usage.

RESPONSIBILITIES

Position Overview:

In this role, you'll lead a small, forward-thinking team dedicated to revolutionizing how we harness and leverage data to drive informed decision-making and profits.

You will play a pivotal role in architecting and accelerating the development of our data warehouse on the Azure platform. Your responsibilities will encompass leading a talented team, actively engaging in development, collaborating with business stakeholders, and governing data-related projects executed by external consultants.

Key Responsibilities:

• Actively participate in hands-on development of deliveries
• Lead and motivate a small team of dedicated professionals, fostering a culture of business acumen, innovation, collaboration, fun and excellence
• Architect and oversee the development and tool selection for our data warehouse and reporting solutions being built on Azure and associated tools, as well as DBT, Python, Databricks and Power BI
• Drive strategic planning of data initiatives in collaboration with the company management team
• Engage with business users to understand requirements, challenge ways of working, design robust solutions, and ensure alignment between IT initiatives and business objectives
• Manage and personally implement data sourcing, availability, quality management, and governance initiatives, ensuring compliance with industry standards
• Identify areas of improvement for data management and value realization
• Work with and manage vendor deliveries as appropriate to accelerate progress and ensure quality
• Drive initiatives to leverage AI tools for enhanced data insights and improved end-user efficiency
• Work with our vendors of IOT based analysis tools to realize the potential commercial benefits
• Initiate and drive collaboration across departments and business units

QUALIFICATIONS

• Proven leadership capabilities, with the ability to lead a team, formulate strategies and collaborate effectively with diverse stakeholders
• Exceptional collaboration and communication skills, cultural awareness, and understanding
• Extensive experience in data warehouse architecture, development, and implementation, preferably on Azure
• Proficiency in developing and architecting solutions based on relevant technology
• Strong project management skills, including overseeing external consultants and ensuring project delivery within scope, time, and budget
• Familiarity with AI tools and their application in enhancing data insights and user efficiency
• Commercial mindset and ability to strategically align our project portfolio with bottom-line impact
• Prior experience from the Maritime or comparable industry is a plus

Why Join Us:

• Opportunity to lead transformative initiatives in a dynamic and ambitious organization
• International and highly competent working environment
• Collaborative and supportive work culture that encourages innovation and professional growth
• Competitive compensation package and benefits

If you are driven by the prospect of spearheading data-driven transformation and shaping the future of BW LPG's data strategy, we invite you to join us on this exciting journey.

Apply now to be part of our team and make a significant impact on the future of the maritime industry!

OTHER INFORMATION

The position will be based in Singapore.

Only shortlisted candidates will be notified.

Please note that your application will be sent to and reviewed by the direct employer - BW LPG Holding Pte Ltd

We are seeking an experienced and skilled Senior Data Analyst to join our dynamic team. You will play a crucial role in analysing and interpreting health data, providing actionable insights to support health policy planning.

Responsibilities

· Utilise statistical methods and analytics tools to analyse datasets related to public health, including health surveys, healthcare utilisation data, and epidemiological studies.

· Interpret and communicate findings to stakeholders, translating complex data into actionable data-driven insights for program and health policy planning, and public health interventions.

· Monitor databases to ensure the timeliness and accuracy of data.

· Work closely with cross-functional teams to foster creative problem-solving and address complex data analytics issues.

· Collaborate with interdisciplinary teams from both local and global health organisations and research institutions to conduct research studies.

Qualifications

· Possess extensive knowledge and experience in Statistics, Data Analytics, Data Science, Health Economics or disciplines with substantial quantitative content (e.g. regression, analytics, modelling).

· Work experience in public health, health statistics or epidemiology research environment is preferred.

· Proficient in statistical software (e.g., R, Python, SAS, Stata). Experience with data visualisation tools (e.g., Tableau) will be an added advantage.

· Experience in publishing relevant publications in peer-reviewed journals will be advantageous.

· Possess strong analytical and problem-solving skills. Highly driven with the ability to work in a fast-paced environment.

· Self-motivated and resourceful, takes initiative in one’s work.

Effective communication skills, and good interpersonal skills with the ability to work cross functionally.

RESPONSIBILITIES

• Provide expert advice to on-board new users to NSCC’s systems.
• Engage with new researchers, communities and disciplines with data-intensive computing.
• Translate user requirements into optimal computational work plans.
• Assist in the design of NSCC's HPC systems, including benchmarking NSCC workloads on various platforms and recommending the most suitable architecture for the research community.
• Design and implement scalable and performant HPC software infrastructure with ease of maintenance.
• Analyse system and user job data for efficient resource allocations and management.
• Profile and optimise the user applications and workflow on the NSCC's HPC systems.
• Develop HPC utility and automated testing tools for NSCC's HPC systems.
• Develop HPC user guide and best practice guide documents for NSCC's HPC systems.

QUALIFICATIONS

• Master or Bachelor degree in the field of computer science, computer engineering, or other relevant areas.
• Proven working knowledge of HPC system and software.
• Experience with HPC development toolchain and scientific application software stack (GCC, oneAPI, AOCC, AOCL, MPI, CUDA, HDF5, NetCDF, MKL, and FFTW) for building HPC software is essential, knowledge in using Spack or EasyBuild is a plus.
• Strong programming skills in C, C++, and Python, familiar with Fortran programming is a plus.
• Good knowledge and experience in HPC performance optimization and troubleshooting.
• Familiar with HPC job schedulers (PBS or SLURM), OpenMP & MPI, and container technologies (Docker or Singularity).
• Familiar with scripting languages, Linux and HPC profiler & debugger tools e.g. AWK, Bash, Perl, Conda, GDB, Git and IPM.
• Familiar with HPC storage e.g. GPFS and Lustre.
• Demonstrated good team play spirit and high-level problem solving skills.
• Demonstrated effective communication skill including the ability to articulate technical concepts to a diverse range of clients.
• Demonstrated ability & willingness to contribute novel ideas and approaches in support of research community.
• To be considered for a senior position, the candidate should have at least 3 years of relevant experience in a similar position and environment.
• Familiar with AI software stack (PyTorch and Tensorflow) and programming is a plus.
• Familiar with database technology (MySQL, Cassandra, etcd, MongoDB and Redis) and programming is a plus.
• Good knowledge and experience in HPC analysis and data analytics is a plus.

RESPONSIBILITIES

• Provide expert advice to on-board new users to NSCC’s systems.
• Engage with new researchers, communities and disciplines with data-intensive computing.
• Translate user requirements into optimal computational work plans.
• Assist in the design of NSCC's HPC systems, including benchmarking NSCC workloads on various platforms and recommending the most suitable architecture for the research community.
• Design and implement scalable and performant HPC software infrastructure with ease of maintenance.
• Analyse system and user job data for efficient resource allocations and management.
• Profile and optimise the user applications and workflow on the NSCC's HPC systems.
• Develop HPC utility and automated testing tools for NSCC's HPC systems.
• Develop HPC user guide and best practice guide documents for NSCC's HPC systems.

QUALIFICATIONS

• Master or Bachelor degree in the field of computer science, computer engineering, or other relevant areas.
• Proven working knowledge of HPC system and software.
• Experience with HPC development toolchain and scientific application software stack (GCC, oneAPI, AOCC, AOCL, MPI, CUDA, HDF5, NetCDF, MKL, and FFTW) for building HPC software is essential, knowledge in using Spack or EasyBuild is a plus.
• Strong programming skills in C, C++, and Python, familiar with Fortran programming is a plus.
• Good knowledge and experience in HPC performance optimization and troubleshooting.
• Familiar with HPC job schedulers (PBS or SLURM), OpenMP & MPI, and container technologies (Docker or Singularity).
• Familiar with scripting languages, Linux and HPC profiler & debugger tools e.g. AWK, Bash, Perl, Conda, GDB, Git and IPM.
• Familiar with HPC storage e.g. GPFS and Lustre.
• Demonstrated good team play spirit and high-level problem solving skills.
• Demonstrated effective communication skill including the ability to articulate technical concepts to a diverse range of clients.
• Demonstrated ability & willingness to contribute novel ideas and approaches in support of research community.
• To be considered for a senior position, the candidate should have at least 3 years of relevant experience in a similar position and environment.
• Familiar with AI software stack (PyTorch and Tensorflow) and programming is a plus.
• Familiar with database technology (MySQL, Cassandra, etcd, MongoDB and Redis) and programming is a plus.
• Good knowledge and experience in HPC analysis and data analytics is a plus.

Job Duties

• Implement applications using Microsoft development tools in N-Tier environment.
• Responsible for Web-based solution development.
• Provide supports to development projects throughout the project life cycle.
• Assists in physical and logical database design.
• Designs, codes, and tests technical solutions.
• Identifies system deficiencies and recommends solutions.
• Contribute to functional requirements and translate them into technical design and development projects.
• Perform and manage unit and system integration testing, conversion, migration tasks and documentation.
• Document features, technical specifications, and infrastructure requirements for self-produced technical work and job processes.
• Ensuring that development tasks are completed within the timeline provided and that issues are fully tested with minimal defects
• Perform any other ad-hoc tasks given by the Project Manager / Project Director

Skills & Requirements

• Diploma/Degree in Computer Engineering / Computer Science or Information Technology
• Experience in HTML, CSS and JavaScript
• Knowledge in C#, VB.NET, ASP.NET, MS SQL
• Experience in UML and Object Oriented Analysis & Design
• Experience in CMS customization and usage (please specify type of CMS in resume).
• Good documentation skills.

Note: Proceeding to apply on this job post means you have read, understand and agreed to WPH DATA PROTECTION NOTICE FOR JOB APPLICANTS in the link below.

https://www.wphdigital.com/notices

Job Duties

• Support Digital Transformation Development and Delivery
• Support digital solutions to improve business operations. The contracted staff are to use the EA methodology to systematically develop the future business models and processes for the business stakeholders.
• Develop EA Standards and Framework
• Modelling Standards and Frameworks Review and Enhancement. Explore improvement opportunity on the current EA modelling standards, frameworks/methodologies (e.g. Integrated Methodology for Business Transformation (iMBT), DRM, Business Reference Model (BRM)). This is to keep the MINDEF OSIT EA up-to-date with the Industry technologies and capabilities.
• Proliferate EA and Build Up EA Competency
• EA Operations and Outreach
• Upkeep and enhance the EA repository content (architectural views, templates and scripts). Ensure project architectural views are properly stored. Capability to generate EA reports to support decision-making on architectural views related to business processes, information exchange and system design. Ensure EA templates and filters are developed to support project modelling. Capability to develop scripts to extracts data from EA repository.
• Provide regular training sessions on EA concepts and familiarization on the use of EA software modelling tool (ARIS). The outcome of this task is to improve overall understanding of EA concepts and modelling processes. The contracted staff are to support such training activities, including conducting the training (including hands on segment), setting up the required training facilities at Authority’s specified premises, preparing training content and issuing Certificate of Attendance to participants.
• Render advice, guidance, briefings and refresher training to the Authority nominated parties in EA, including the use of EA repository, EA artefacts, and creating/updating/searching/printing models.
• Change Management and Digital Communication
• Update the Intranet site to promulgate and distribute information related to EA and digital strategy on business transformation. The outcome of this task leads to better stakeholders’ awareness, understanding and support of digital initiatives.
• Support the Authority in change management activities to promulgate the use of EA in digital transformation for MINDEF/SAF. This includes designing communication packages, conducting briefings/workshops and documentations.

Skills & Requirements

• The candidate(s) should possess a Degree in Computer Science/ Engineering, Information Systems, Information Resource Management (or equivalent).
• Required Competencies
• a. Conversant in EA requirements and modelling standards.
• b. Familiar with EA Frameworks such as Department of Defence Architecture Framework (DoDAF) and/or The Open Group Architecture Framework (TOGAF).
• c. Possess some knowledge and technical skills on using EA tools, e.g. ARIS Business Architect and ARIS Publisher.
• d. Possess strong command of the English language (written and spoken), with excellent communication and presentation skills.
• e. Possess good interpersonal skills, highly organised and effective, and a good team player.
• f. Responsible, conscientious, resourceful, independent, responsive and pro-active.
• g. Proficient in Office productivity suites such as Microsoft Office and Excel.

Note: Proceeding to apply on this job post means you have read, understand and agreed to WPH DATA PROTECTION NOTICE FOR JOB APPLICANTS in the link below.

https://www.wphdigital.com/notices

Job Description:

We are seeking a skilled and proactive Data Analyst to join our team. In this role, you will play a crucial part in supporting our business development decisions through data analysis and insights. Your responsibilities will include monitoring key indicators, identifying potential issues, and collaborating with various business units to provide data analysis services.

Responsibilities:

• Understand the consumer finance business thoroughly and provide data analysis and insights to the team, aiding in decision-making for business development.
• Monitor and track key indicators of the consumer finance business consistently, analyzing any unusual fluctuations and identifying potential issues.
• Foster effective communication channels with business units and offer data analysis services.
• Contribute to the design and enhancement of risk control platforms, and actively participate in the establishment, deployment, and monitoring of credit models and anti-fraud rules.
• Engage in data mining and various modeling tasks, including feature extraction, integrated algorithms (e.g., GBDT, XGBoost), neural networks, and facilitate the implementation and application of data mining and modeling techniques in the consumer finance business.

Requirements:

• Bachelor's degree or higher in Mathematics, Physics, Statistics, Computer Science, or a related field in College of Science (COS).
• More than 1 year of experience in data analysis and the consumer finance industry, with a strong understanding of consumer finance risk control strategies.
• Solid foundation in mathematics and computer science, with a proactive attitude toward self-learning and research.
• Proficiency in data analysis, including strong analytical skills.
• Proficient in working with databases, such as MYSQL, Oracle, MongoDB, Hive, etc., including knowledge of database operations.
• Proficiency in at least one data analysis tool, such as SAS, R, SPSS, etc.
• Proficiency in one or several programming languages, such as Python.

Main duties and responsibilities of the successful candidates are to assist the System Manager/ Functional Leads on the maintenance & support of PPM application. This includes:

• Defect Management. Responsibilities include tracking of system defects reported by users; perform analysis and troubleshooting service to verify and confirm the cause of the problem; provide interim or workaround solutions when necessary to minimize disruption to operations; ensure prompt resolution to the defects reported and facilitate users in Problem Report (PR) testing.
• Service Request (SR) Management. Responsibilities include tracking and monitoring of SRs raised; assessment and implementation of SRs according to operating procedures, e.g. data patching requested by users.
• Change Request (CR) Management. Responsibilities include tracking and monitoring of CRs raised, conduct of impact assessment, design & implement solution and facilitate users in CR testing and conduct training when necessary.
• Operations Support. Responsibilities include monitoring and execution of scheduled events such as monthly jobs, financial year end activities, interface testing, support of audit-related activities, responding to calls/ emails from users about issues/ queries with regard to PPM application and provide on-site support when necessary; support scheduled events such as system down-time; investigate and resolve functional and/or performance related and/or integration issues.
• Prepare and submit monthly progress report on summary of the incidents raised and resolved, SR and CR status updates to the System Manager/ Functional Leads.
• Ensure the smooth operation of PPM, including integration withother bolt-on applications, and interfaces with internal/ external interfaces so that the support is not disrupted during normal office working hours.
• Review and update the relevant documentation (inclusive of ARIS diagrams/ models) to reflect changes made to the system. Examples of documentation including the following: 
  Functional Design (FD) specification 
  Technical Design (TD) specification

Skills & Requirements

• The candidate(s) should possess a Degree in Computer Science, Engineering or Equivalent.
• Minimum 5 years of ASP .NET/ Java development experience in a project management and technical architect role, with at least 3 full cycle ASP .NET or Java implementation of comparable scale and complexity in a large organization.
• Project development experience in C# and Microsoft ASP .NET Framework 3.5/ 4.0 and ASP .NET MVC.
• Knowledge of web technology and development experience in ASP .NET, HTML, CSS, javascript, AJAX and jQuery.
• Experience in database design and development in MSSQL and Oracle.
• Experience in coding using Visual Studio and integration with other .NET and SAP applications.
• Knowledge in secure programming standards and ASP .NET programming best practices.
• Knowledge of system testing methodology and analysis with experience in using testing tool.
• Ability to design, develop and articulate solutions based on strategic business or technical requirements.
• Ability to work independently and efficiently, manage timelines and user expectation, and produce high quality deliverables (documentation, presentations and research).
• Demonstrated experience in designing, developing and managing the delivery of enterprise solutions to support business transformation objectives.
• Possess excellent communication and soft skills.

To perform business applications to maintain functional and operational availability for the business. This includes problem analysis and resolution, ensuring maximum uptime of business applications, handover of systems from development, and working proactively to improve the operational efficiency and reliability of the platform. This role is hands-on as well as requiring day-to-day operations of the application support and working closely with business users.

Job Description:

​Problem Resolution

• Reactive problem investigation, diagnosis & resolution
• Participate in post-mortem activities for any breaks in system availability
• Carry out root cause and trend analysis of problems and identify, and implement solutions to prevent repeat reoccurrence

Change Management

• Participate in change review meetings to review application development and infrastructure changes that impact applications

Application Management Standards

• Define and implement best practice operational standards (e.g. standardized monitoring, logging, escalation, scheduling).

Application Availability

• Work with the Infrastructure team to proactively improve application serviceability, reliability, and scalability

Product Evaluation & Implementation

• Work with the Infrastructure team to identify and implement new products that will increase operational robustness and efficiency

Product Evaluation & Implementation

• Review and amend technical documentation such as support and disaster recovery procedures to ensure that they are kept up to date

Performance Monitoring & Enhancement

• Work with the Infrastructure team to ensure that all relevant metrics for server performance and capacity are available
• Use metrics to maintain and enhance system performance

Requirements:

• Candidate must possess at least a Diploma/Advanced/Higher/Graduate Diploma.
• At least 3 years of Application Support experience
• Ability to pick up new information quickly and to work independently
• A consistent attitude and respect for high-quality standards and maintains this despite competing pressures
• Excellent verbal and communication skills and ability to translate complex technical issues into plain English, easily digestible for customers and stakeholders
• A strong relationship builder who develops and maintains relationships to help attain targets. Able to share information across teams, business lines, and geographies
• Strong problem-solving background with a focus on ownership of issues and a commitment to resolving them
• Comfortable working in a fast-paced, customer-focused organization, undergoing changes. Flexible and able to adapt to new situations as the business demands
• Influential and able to persuade peers and stakeholders (at various levels) and thereby, overcome uncertainty to change and sustain support
• Innovative and able to create new ways of working, which are effective and easily accepted
• Occasional travel and on-call availability at all times
• Good analytical skills and ability to investigate the source of a problem across several different systems if required
• Track record of effecting application management changes within a global, high-availability environment
• Required Skill(s): Business Central, Navision, SQL