Total 4 Assistant Project Manager job vacancies in Customer Service category in Bandar Sri Damansara

The Customer Relationship Management is responsible building relationship and pipeline for the various sales team whilst providing support to the team Manager.

Job Description:

• Maintain daily operations of the inbound/chat sales channel to ensure business coverage and team SLA.
• Provide floor support and monitor random calls/chats to identify coaching opportunity in order to improve quality, correct errors and upskill sales.
• Assist Sales Manager in team motivation and drive team to meet sales conversion target and maintain team performance KPI.
• Assist in onboarding, regular training and development of new hires.
• Support Sales Manager in planning and successful execution of projects, and manage change effectively.
• Maintaining timely of daily, monthly, and quarterly performance reports for internal and external clients.
• Adhere to task as on-demand basis assigned by supporting the management.

Job Requirements:

• Diploma or Degree in Marketing, Business Administration, Communications, or equivalent
• 2 years experienced in supervising sales team with success track record
• 3 years experienced in Business-to-Business (b2b), phone based sales or any related field
• Proficient in Microsoft Office, Excel and PowerPoint
• Experience with Oracle and Salesforce.com or similar CRM tool, is an added advantage
• Experience handling operations in Shared Service or in a BPO environment is an added advantage
• Fluent in spoken and written English, Mandarin literate is a bonus as the role may require engagement with mandarin speaking client
• Passionate for leadership development and strive toward team success
• Resilience, positive with can-do attitude

Perks & Benefits

• bonus
• annual leave
• medical leave
• allowance
• epf
• socso
• eis

客戶關係管理負責為各個銷售團隊建立關係和管道，同時為團隊經理提供支援。

職位描述：

• 維護入站/聊天銷售管道的日常運營，以確保業務覆蓋和團隊 SLA。
• 提供現場支援並監控隨機電話/聊天，以確定輔導機會，從而提高品質、糾正錯誤和提高銷售技能。
• 協助銷售經理進行團隊激勵，推動團隊完成銷售轉換目標並維持團隊績效KPI。
• 協助新進員工的入職、定期培訓和發展。
• 支援銷售經理規劃和成功執行項目，並有效管理變革。
• 及時為內部和外部客戶維護每日、每月和每季的績效報告。
• 堅持依要求完成支援管理層分配的任務。

工作要求：

• 行銷、工商管理、傳播學文憑或學位或同等學歷
• 2年管理銷售團隊經驗並有成功記錄
• 在企業對企業 (b2b)、電話銷售或任何相關領域擁有 3 年經驗
• 精通 Microsoft Office、Excel 和 PowerPoint
• 使用 Oracle 和 Salesforce.com 或類似 CRM 工具的經驗是額外優勢
• 在共享服務或 BPO 環境中處理作業的經驗是一個額外的優勢
• 英語口語和書寫流利，懂普通話者優先，因為該職位可能需要與講普通話的客戶互動
• 熱衷於領導力發展並努力實現團隊成功
• 有韌性，積極進取的態度

津貼和福利

• 獎金
• 年假
• 病假
• 津貼
• EPF
• 社會保險機構
• 埃斯

• Position: Customer Service Administration Assistant.
• Salary: RM 2500-3500.
• Job location: Sunway Damansara, PJU3,Petaling Jaya.

About the hiring company
This company is a distributor of medical devices and consumables to hospitals and other clinical markets throughout Malaysia. They are now in need of an additional staff to strenghten the customer service administration team in Petaling Jaya.
Job Scope
-Preparing quotations,sales orders and invoice.
-Checking and updating docs in GH Ep system.
-Updating information of PPM service and hardware support.
The candidate
-Female age below 30.
-SPM/UEC or diploma qualification.
-1-2 years of work experience; however those without work experience will be considered.
-Good Excel skills; knowledge of SQL Accounting software will be an advantage.
-Good communication and language skills.
-Proficient in English is a prerequisite and necessary.

APPLICATION TO THIS JOB
Interested candidates are hereby invited to apply by forwarding a copy of your resume for our review. You may apply online via JOBSTORE by clicking the apply button to submit your application. Alternatively, candidates may forward their resume directly to us at CHRISJAC via our E-mail at jobs@chrisjac.com.my 

 

Perks & Benefits

• Casual dress code
• Personal leave
• Open culture

• 職位：客戶服務行政助理。
• 薪資：RM2500-3500。
• 工作地點：Sunway Damansara, PJU3,Petaling Jaya。

關於招募公司
該公司是向馬來西亞各地的醫院和其他臨床市場銷售醫療設備和消耗品的經銷商。他們現在需要額外的員工來加強八打靈再也的客戶服務管理團隊。
工作範圍
-準備報價單、銷售訂單和發票。
-檢查並更新 GH Ep 系統中的文件。
-更新PPM服務和硬體支援資訊。
候選人
- 30歲以下女性。
-SPM/UEC 或文憑資格。
-1-2年工作經驗；然而，那些沒有工作經驗的人將被考慮。
-良好的Excel技能；了解 SQL 會計軟體將是一個優勢。
-良好的溝通和語言能力。
-精通英語是先決條件和必要條件。

對該職位的申請
特此邀請有興趣的候選人透過轉發您的履歷副本進行申請，以供我們審核。您可以透過JOBSTORE線上申請，點擊「申請」按鈕提交您的申請。或者，候選人可以透過我們的電子郵件jobs@chrisjac.com.my將簡歷直接轉發給我們CHRISJAC

 

津貼和福利

• 休閒著裝要求
• 事假
• 開放文化