Job Description:-

- To conduct vulnerability assessment/penetration testing in its skillset and experience to gain access and exploit vulnerabilities in the company’s infrastructure.
- To maintain the Security Operations Manual up to date for use by all IT security personnel to cover duties.
- To conduct computer forensic analysis and understand the impact on the business.
- To research tools, techniques, countermeasures and trends in network vulnerabilities, data hiding, and network security.
- Continuous development of threat hunting and proactively identifying security incidents before they occur.
- To design and support the overall cybersecurity architecture of the enterprise systems environment.
- Applying social engineering and phishing techniques to manipulate employees into exposing or revealing information to compromise their machines.
- Maintaining standard information security policy, procedure, and documentations.
- Monitor identity and access management, including monitoring for abuse of permissions by authorised system users.
- Involve in IT Security project management and assist in identifying and evaluating vendor IT security solutions.
- To ensure compliance with the provisions of the IT Security Policies and regulatory guidelines.
 

Job Requirements:-

- Professional Certificate/Diploma/Degree in Computer Science/Information Technology or equivalent.
- 8 to 10 years related experience in IT Security and with proven minimum 4 years working experience in managing IT security projects.
- Industry recognized security certifications, such as CISSP, CEH etc. preferred.
- Knowledge in IT Security methodology, Bank Negara Guidelines, PCI DSS, Risk - Management and IT auditing will be an added advantage.
- Technical knowledge of database and operating system security.
- Knowledge of network protocol (WAN,LAN) and security concerns within TCP/IP environment.
- Thorough understanding of the latest security principles, techniques and protocols.
- Familiar with web related technologies.
- Ability to present ideas in business-friendly language.
- Ability to prioritize, track and manage tasks and action items.
- Excellent communication, writing, analytical thinking, strong team player and an individual contributor too.

Perks & Benefits

• Annual leave
• Medical
• Nearby public transport

職位描述：-

- 根據其技能和經驗進行漏洞評估/滲透測試，以存取和利用公司基礎設施中的漏洞。
- 保持安全操作手冊處於最新狀態，以供所有 IT 安全人員履行職責時使用。
- 進行電腦取證分析並了解對業務的影響。
- 研究網路漏洞、資料隱藏和網路安全的工具、技術、對策和趨勢。
- 持續發展威脅追蹤並在安全事件發生前主動辨識。
- 設計和支援企業系統環境的整體網路安全架構。
- 應用社會工程和網路釣魚技術來操縱員工暴露或洩漏資訊以危害他們的機器。
- 維護標準資訊安全政策、程序和文件。
- 監控身分和存取管理，包括監控授權系統使用者濫用權限的情況。
- 參與 IT 安全專案管理並協助識別和評估供應商 IT 安全解決方案。
- 確保遵守 IT 安全政策和監管指南的規定。

工作要求：-

- 電腦科學/資訊科技專業證書/文憑/學位或同等學歷。
- 擁有 8 至 10 年 IT 安全相關經驗，並擁有至少 4 年管理 IT 安全專案的工作經驗。
- 有業界認可的安全認證，如CISSP、CEH等優先。
- 了解 IT 安全方法、國家銀行指南、PCI DSS、風險管理和 IT 審計將是一個額外優勢。
- 資料庫和作業系統安全的技術知識。
- 了解 TCP/IP 環境中的網路協定（WAN、LAN）和安全性問題。
- 透徹理解最新的安全原理、技術和協議。
- 熟悉Web相關技術。
- 能夠用商業友善的語言表達想法。
- 能夠確定優先順序、追蹤和管理任務和行動項目。
- 優秀的溝通、寫作、分析思維、強大的團隊合作精神和個人貢獻者。

津貼和福利

• 年假
• 醫療的
• 附近的公共交通

ABOUT US

We’ve got modern day solutions for all your modern day delivery woes.

In a world that’s constantly on the move, we know how important it is to keep things moving. We’re on a mission to enable everyone, from single merchants to the largest companies, to move goods and e-commerce anywhere in Asia Pacific and beyond.

Logistics should be easy, quick and seamless at great rates. And we believe this standard should be the norm, not the exception as we strive to be the best logistics company in Asia Pacific. Currently, we’ve made our presence felt in Malaysia, Thailand, Indonesia, Philippines, India, Singapore and China. Our deep integration with Airasia’s network and infrastructure puts us in a unique position to achieve what sounds impossible, and we need you to bring this to a reality.

SALARY RANGE : RM 9,760 - MYR 12,800

A DAY IN A LIFE

As a start up, you can expect your days to be pretty varied. Multitasking is normal, and sometimes, your skills or natural talents will be leveraged to support other business priorities. That said, the bulk of your working hours should involve you having to:

Data Management (60%):

• Gather and consolidate data from internal datasets to maintain master data for operations.
• Collect external data sources using web scraping and APIs.
• Demonstrate understanding of system connections in operations.
• Create and enhance data dictionaries and logics for master datasets.
• Validating and verifying data for accuracy, completeness, consistency, and frequency.
• Develop KPIs to measure operational performance and track progress.
• Identify and close gaps in shipment movement checkpoints and systems.
• Communicate technical concepts and findings to non-technical stakeholders.
• Identify opportunities for process optimization, automation, and enhancement in data management.

Reporting and Analysis (35%):

• Effectively communicate with stakeholders to understand data and reporting requirements.
• Create and maintain reporting dashboards to convey complex data insights.
• Provide automated updates to stakeholders to communicate key findings and progress.
• Lead data analysis to identify trends, root causes, and improvement opportunities.
• Develop strategies for data visualization and streamline analysis workflows.
• Stay updated on industry trends and best practices to improve processes and deliverables.

Team Leadership and Development (5%):

• Mentor a team of operations analysts in data management, reporting, and analysis.
• Foster a culture of data-driven decision-making and continuous learning.
• Set performance goals, conduct regular reviews.

• Bachelor’s or Master’s degree in a relevant field such as Computer Science, Statistics, Mathematics, Economics, Engineering, or Operational Research.
• Specialized degrees or certifications in data analytics, data science, business analytics or related fields can be advantageous.
• Proven experience as a data analyst or similar role, with 3-5 years of experience using tools such as SQL, Python, R or similar languages; experience with BigQuery in the logistics industry can be advantageous.
• Proven track record using data visualisation tools such as Tableau, Power BI or similar tools; experience with LookML (not Looker Studio) can be advantageous.
• Excellent communication and leadership skills, with the ability to collaborate effectively within the organisation.
• Demonstrated ability to work with large and complex datasets, translate them into actionable recommendations, and drive organisational change.
• Detail-oriented with a focus on data accuracy, integrity, and quality.

Work-Life at #TeamTeleport

• Hot desks - On site work with flexible workspace arrangement and provide you with a change of scenery maybe in a quiet area.
• Unlimited training -You will have access to a wide range of learning resources including Notion!
• Ditch the Suit & Tie - Be comfortable as you are, express your inner Fashionista… as long as it's not a birthday suit!
• Vacation and time away - Sometimes you need to recharge and come back energized! That’s why you will get 90% off flights to destinations within AirAsia's network, 10%-15% discounts on selected eateries at KLIA2.
• Growth opportunities - We embrace and take on opportunities to learn and grow at Teleport as we reimagine the way we do things. Yes, we meet the challenge head on as a team, and we celebrate together with you when you succeed and reap the rewards when the hard work pays off!

• Degree/Diploma in computer science/engineering
• Minimum 6 years of experience working in IT industry with relevant experience in Technology solutions or support service delivery in the banking industry
• Experience in SilverLake banking system, preference is Core Banking, Deposits (CASA), Loans, ATM, Payment products
• Technically good in As400, db2, RPG, Cobol, etc
• Experience in AS400/iSeries database and operation system for 3-5 years
• Experience in system architecture and design and SDLC
• Good analytic and problem-solving skills. Must be attentive to details
• Ability to work in a fast-paced, team-oriented environment and weekend/wee hours
• A strong & assertive communicator in speaking & writing

Aethir, a leading technology company specializing in distributed cloud infrastructure for gaming and AI industries, is currently seeking a talented and experienced Network Operations Centre (NOC) Operations Manager to join our team. As a NOC Operations Manager at Aethir, you will be responsible for overseeing the day-to-day operations of the Network Operations Centre, ensuring the smooth operation and maintenance of our network infrastructure.

Your primary responsibilities will include monitoring network performance, managing incidents, coordinating with internal teams and external vendors, and leading a team of network engineers and technicians. You will work closely with cross-functional teams to ensure the highest level of availability, reliability, and security for our clients' network infrastructure.

Responsibilities

• Responsible for building and managing the NOC team.
• Sets operational goals and ensures they are met.
• Ensures the NOC meets its performance targets and service level agreements.
• More involved in strategic planning and coordination of the NOC's activities.
• Collaborates with other departments to improve overall network operations.
• Handles team management, goal setting, and performance monitoring.

• Bachelor's degree or higher in computer science, engineering, or a related field.
• At least 5 years of experience in managing a Network Operations Centre or a similar role.
• Strong knowledge of networking protocols, technologies, and tools.
• Experience with network monitoring and management systems.
• Excellent problem-solving and troubleshooting skills.
• Strong leadership and team management abilities.
• Excellent communication and interpersonal skills.
• Ability to work well under pressure in a fast-paced environment.
• Relevant certifications, such as CCNA or CCNP, are a plus.

• Flexible work arrangements
• Generous paid time off
• Flexible working hours
• Training and development opportunities
• Amazing career opportunities in a growing global startup

Job Responsibilities:

o  Monitor and maintain the internet, email and web security for entire organization.

o  Track, monitor, analyze and resolve any vulnerability or security issue.

Monitor on new CVE and ensure affected systems are being patched accordingly.

o  Respond and resolve any vulnerability or security incident that may arise.

Act as the point of contact on any security incidents to respond, isolate, remediate, or resolve the incident quickly.

o  Ensure periodic testing of the organization’s network and systems to determine security violations and inefficiencies.

o  Stay up-to-date on the latest cyber threats and to adapt CIS Benchmarks to proactively safeguard any new emerging security risks.

o  Manage user accounts and access controls.

o  Develop, implement and maintain the IT and Cyber security frameworks, procedures and policies.

o  Safeguard all network elements including but not limited to computer networks, local area networks (LANs), wide area networks (WANs), internet connections, intranet, VPNs, VLANs, VoIP and other data communication systems.

o  Monitor network performance, identify bottlenecks, and troubleshoot network issues.

o  Create user awareness with continuous education on Cybersecurity.

 

Key Skill Requirements:

o  Proficiency in conducting regular vulnerability assessments of the systems to prevent any security incident.

o  Awareness of the latest methods used by hackers and malicious elements to break into systems.

o  Competency to use the available tools to discover any dubious movement in the network and system.

o  Soft skills including effective verbal communication and advanced written with all levels in the company.

o  Knowledge of cyber laws and compliance requirements as per the law of the land.

o  Ability to conduct an in-depth analysis of computer networks and identify any vulnerabilities in the system. Attention to detail is a fundamental personality trait for this position and able to meet deadlines with minimal supervision.

 

Qualification and Experiences requirement:

o  Bachelor’s degree in Information Technology (IT), Information Security (IS) or equivalent education with work related experience.

o  Minimum 5-8 years of prior relevant experience.

o  Advanced understanding of TCP/IP, common networking ports and protocols, traffic flow, system administration, OSI model, defense-in-depth, and common security elements.

o  Hands-on experience analyzing high volumes of logs, network data (e.g., Full-Packet Capture FPC), and other attack artifacts in support of incident investigations.

o  Experience with vulnerability scanning and monitoring solutions.

o  Experience on Office365 and other Cloud Security (e.g., GCP, AWS, Azure).

o  Understanding of mobile technology and OS (e.g., Android, Huawei, iOS, Windows), VMware technology is a plus.

• Leading, executing, and delivering data science projects for clients in Thailand.
• Developing detailed project scopes and methodologies, designing, and implementing solutions using appropriate tools and techniques.
• Building strong relationships with Visa partners, clients, and corresponding data science & analytics teams, driving collaboration, and ensuring the implementation of Visa's recommendations.
• Maintaining quality control and up-to-date documentation for all data science projects.
• Innovating by utilizing Visa's data, client data, and non-traditional data sources to meet client needs.
• Enhancing existing data science and analytic techniques by promoting new methodologies and best practices.
• Fostering thought leadership in the data science domain and building intellectual property through innovation.
• Managing communication with clients and stakeholders effectively.
• Mentoring, guiding, and supervising data scientists in the project team.
• Delivering analytics projects from inception to completion, providing actionable insights and recommendations.
• Identifying opportunities for innovation using non-traditional data and new modeling techniques.
• Managing internal and external stakeholders.
• Supervising data scientists reporting to this role.
• Developing data-driven solutions using Visa data.
• Building data science visualization capabilities to address client problems.
• Driving innovation using data science techniques.
• Advocating for data science within partner organizations, advising and coaching analytical teams, and sharing best practices and case studies.
• Continually assessing the environment to challenge assumptions about data sources, potential analytics partners, tools, talent, and infrastructure.
• Exploring and adopting leading methodologies and best practices from other international markets.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

The Technical Assistant is responsible to prepare Knowledge Based articles and SOPs & other supporting documents to communicate complex and technical information more easily

He/She able to develop, gather and disseminate technical information through organizational communication channels using readily available infrastructure tools and devices. Experience in developing power point presentations

Key Responsibilities

 Study production recurring issues & incidents and work with SMEs to develop KB’s / SOPs

• Work with L1 support team and onboard KBs/SOPs regularly
• Review current KBs/SOPs and enhance / update / revise with latest information
• Story teller via power point presentation
• Act as main liaison between L1 & L2 support , also on case basis with L3
• Collate monthly incident/problem statistics and assist in preparing slides for SR management presentation
• Track team KPIs/KPOs
• Organize, attend and participate in key incident / problem  related meetings
• Provide administrative support as & when required e.g Raising memo , etc

 

•  Excellent time management and organization skills
• Strong analytical  skills with ability to collect , organize, analyze and disseminate information with attention to detail & accuracy
• Good communication skills to coordinate with cross teams
• Ability to design & develop , convey ideas through power point presentations
• Proficient in adopting to organization processes, procedure and tools/techniques
• Excellent Interpersonal skills
• Excellent Team working skills
• Adept at queries & presenting findings
• Detail-oriented  and diligent
• Excellent writing skills
• Communication skills
• Proficient in using Technical terminology

We are seeking a highly motivated and experienced Graduate Academy Program Manager/Assistant Manager to lead the development and implementation of our comprehensive Academy program. This program aims to train and develop graduates who join our company, nurturing their skills and competencies to become outstanding professionals within a two-year timeframe. As the Academy Program Manager, you will play a pivotal role in designing and executing training initiatives, monitoring progress, and providing guidance to ensure the success of our management trainees.

 

Principal Duties and Responsibilities:

• Design and execute a comprehensive training and development program that aligns with our company's goals and objectives, focusing on enhancing the skills and competencies of our management trainees.
• Monitor the progress and performance of trainees throughout the program, providing guidance, support, and constructive feedback as needed.
• Collaborate with department managers to identify suitable placements and rotations for trainees within the organization, ensuring they gain exposure to various functions and business areas.
• Drive the seamless transition of management trainees into permanent roles within the organization, aligning their onboarding to business needs.
• Track and evaluate the effectiveness of the Academy program through assessment tools and performance metrics, making recommendations for continuous improvement and program enhancement.

 

Cohort on-boarding and networking:

• Develop and implement a comprehensive co-hort onboarding program that fosters strong connections and promotes a sense of belonging among management trainees.
• Design pathways and activities that encourage co-hort interaction, collaboration, and knowledge sharing, creating a supportive network for trainees to learn from and inspire one another.
• Facilitate introductions and networking opportunities between co-hort members, senior management, mentors, and other employees, fostering a collaborative environment where trainees can learn from diverse perspectives. Organize team-building activities, workshops, and social events that promote co-hort bonding, cultural understanding, and the exchange of ideas.
• Encourage and support the development of co-hort projects and initiatives, allowing trainees to collaborate on meaningful projects that contribute to their professional growth and the success of our organization.
• Continuously assess and refine the co-hort onboarding program to ensure its effectiveness and relevance, incorporating feedback and insights from trainees and stakeholders.

 

Performance Management and Cost/Budget Management:

• Collaborate with stakeholders to assess trainees' performance, identify areas for improvement, and provide timely feedback to support their professional growth and development.
• Develop an effective qualification process that can evaluate the graduate skills, potential and performance in the 2 years program. Ensure the “quality” of all the graduates are up to our standards.

• Develop and implement individualized development plans that address trainees' specific needs, aligning them with their career aspirations and our company's objectives.
• Monitor and manage the budget allocated to the Academy program, ensuring cost-effective utilization of resources while maintaining the quality and effectiveness of training initiatives. Conduct regular cost analyses and assessments to identify opportunities for optimizing program expenses while maximizing the impact on trainee development.
• Collaborate with finance and procurement teams to negotiate contracts, secure competitive pricing for external training resources, and manage vendor relationships to achieve cost efficiencies.
• Provide regular reports and updates on budget performance, cost management, and return on investment (ROI) of the Academy program to key stakeholders.

 

Program Administration:

• Maintain accurate and up-to-date records of trainees, including performance evaluations, training records, and career development plans.
• Prepare regular reports on program activities, progress, and outcomes for management review.
• Oversee the Absorb Learning System and the Asia Learning Academy.
• Manage the program budget, ensuring efficient use of resources.
• Stay updated on industry trends and best practices related to management trainee programs, incorporating relevant insights into program design and implementation.

Are you ready to shape a better tomorrow?

AIA Digital+ is a Technology, Digital and Analytics innovation hub dedicated to powering AIA to be more efficient, connected and innovative as it fulfils its Purpose to help millions of people across Asia-Pacific live Healthier, Longer, Better Lives.

If you are hungry and driven to play an active role in shaping a better tomorrow, we want to hear from you. Because the work we do at AIA Digital+ makes a difference in the lives of millions of people, every day. We will equip you with the critical skills, tools and technology, and endless opportunities to learn, contribute and thrive in a dynamic and exciting environment.

If you want to shape a brighter future at AIA Digital+, please read on.

About the Role

Responsible for providing application development and support services to meet AIA's business needs.

Roles and Responsibilities:

Regular BAU support

• System health checking, user acceptance testing, production environment, including database.
• Daily/monthly Production Batch cycle monitoring on functional results and performance checking, and conducting a quick fix for incidents, if any.
• Production server performance report and trend analysis, based on information provided by Technical Solution Services team from SS HK.
• Monthly report about environment health status, PIR status and BAU enhancement progress.
• Be the IT Application owner incl.ownership of all Azure and other technology resources (AD Groups, PIDs, etc)

Build and maintain modern data pipelines that make data available and accessible to the global company

• Design, implement, and maintain ETL processes for our data.
• Solving and supporting build, test, and deployment incidents if they happen
• Develop and maintain technical documentation and processes.
• Supervise and resolve operational issues related to infrastructure and data pipelines

Handling of ad-hoc request including:

• User query on mapping table/suspense records/policy extraction/User acceptance test cycle/New Product Launch.
• Compliance review.
• Disaster recovery drill.
• Document/process updates.
• System improvement for new requirements, system defects and system software upgrade

Minimum Job Requirements

• Bachelor’s degree in computer science and demonstrated ability in data engineering, Azure cloud and power platform
• 2 years experience in architecting data solutions on Azure cloud platform and experience in software development
• A proven experience in developing, maintaining and managing Tableau driven dashboards & analytics and solid grasp of Tableau administration/architecture.
• Proficiency in big data, analytics, database management, event driven, microservices, DevOps and/or machine learning operation in Azure cloud
• Experience with complex Data warehouse, data modelling, ETL design, and using large databases in a business environment
• Experience with Azure, Databricks ,PySpark and Spark SQL
• Experience with Tableau desktop and tableau server admin
• Good knowledge of azure resources standard processes, have critical thinking on quality software / product

Attractive benefits provided :-

Medical insurance

Work life balance

Hybrid working arrangement

Learning & development 

 #LI-DNI 
 #LI-DNP  

Build a career with us as we help our customers and the community live healthier, longer, better lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

Inside Presales Technical Consulting Manager

Description -

We are currently searching for dedicated candidates to join our dynamic team as Inside Presales Technical Consulting Manager . In this role, you will play a pivotal role as a leader within the Inside Presales Technical Consultants (TC) team of trusted advisors to our customers, partners and sales professionals. This role, situated within the Global Services & Solutions organization, is ideal for experienced professionals with technical background, providing an exciting opportunity to manage a team of talented consultants.

As an Inside Presales TC Manager, you will manage and guide the Inside Presales Technical Consultants in providing technical support for the HP Commercial portfolio of Personal Systems/Print products and solutions. Your leadership will contribute to fostering a diverse and collaborative work environment across multiple languages worldwide.

Mission of the Presales Technical Consultant Manager:

Your mission is to drive the success of your team in supporting sales opportunities by providing them with strategic and technical guidance. Manage and support the development of your team of trusted advisors on Personal Systems/Print products solutions and services, ensuring the team delivers an excellent total customer experience(TCE) and drives business outcomes.

Collaborate with various technical resources, including the Presales organization and Worldwide Divisional resources.

What a Inside Presales Technical Consulting Manager does at HP:

• Lead and mentor a team of Inside Presales TC

• Ensure an appropriate level of technical and professional competence within the team.

• Guide the team in providing technical recommendations, direction, and guidance on HP Personal Systems/Print offerings.

• May serve as Practice Lead for one of our primary commercial businesses (either Print or Personal Systems) and lead Inside TCs in that practice across teams.

• Assist in the recruiting, training and development of team members.

• Ensure the delivery of team services in accordance with the SLA.

• Ensure the relevant quality KPIs are in place and that regular internal reports are generated for measurement and management of the team.

• Ensure that the team's concerns are actively listened to and addressed appropriately.

• Accurate tracking of requests in our CRM tool.

• Manage technical escalations and provide proactive updates to stakeholders.

• Assess and manage team member performance to ensure individual and group excellence.

• Provide guidance on process improvements.

• Understand business, financial and legal concepts of the overall HP/BU strategic direction and portfolio, and guide the team accordingly.

Individuals who do well in this role at HP, usually possess:

• Bachelor's degree or equivalent experience, preferably in a technical/engineering field.

• Advanced proficiency in spoken and written languages relevant to the team and English

• Proven experience with current knowledge of computing or printing technologies, hardware, operating systems, software, and networking technologies.

• Strong analytical, organizational, and team skills, with troubleshooting and problem-solving abilities.

• Inter-personal skills with an interest in people development and coaching

• Self-motivated with the ability to operate with minimal tactical direction.

• Demonstrated motivation to seek knowledge and continuous learning.

• Lead and manage an international and diverse team, cultivating an inclusive environment to drive innovation and success.

• Typically, 5-7 years of relevant work experience.

• Preferably has had first team leadership experience.

Career Path:

The Presales Technical Consultant Manager role serves as a leadership position within the Presales TC community, providing opportunities for further advancement within the Country, Market or WW Presales Organizations. Other moves to different leadership roles within the company are also possible such as in the Sales or Product Management areas.

Sustainable impact is HP’s commitment to create positive, lasting change for the planet, its people, and our communities. This serves as a guiding principle for delivering on our corporate vision – to create technology that makes life better for everyone, everywhere.

Job -

Services

Schedule -

Full time

Shift -

No Shift premium (Malaysia)

Travel -

Relocation -

Equal Opportunity Employer (EEO) - 

HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).

Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.

If you’d like more information about HP’s EEO Policy or your EEO rights as an applicant under the law, please click here: Equal Employment Opportunity is the Law Equal Employment Opportunity is the Law – Supplement

Inside Presales Technical Consulting Associate Manager

Description -

We are currently searching for dedicated candidates to join our dynamic team as an Inside Presales Technical Consulting Associate Manager. In this role, you will play a pivotal role as a leader within the Inside Presales Technical Consultants (TC) team of trusted advisors to our customers, partners and sales professionals. This role, situated within the Global Services & Solutions organization, is ideal for experienced professionals with technical background, providing an exciting opportunity to manage a team of talented consultants.

About the Role:

As an Inside Presales TC Associate Manager, you will manage and guide the Inside Presales Technical Consultants in providing technical support for the HP Commercial portfolio of either Personal Systems or Print products and solutions. Your supervision will contribute to fostering a diverse and collaborative work environment across multiple languages worldwide.

Mission of the Presales Technical Consultant Manager:

Your mission is to drive the success of your team in supporting sales opportunities by providing them with strategic and technical guidance. Manage and support the development of your team of trusted advisors on HP products solutions and services, ensuring the team delivers an excellent total customer experience(TCE) and drives business outcomes.

Collaborate with various technical resources, including the Presales organization and Worldwide Divisional resources.

Responsibilities:

• Lead and mentor a team of Inside Presales TC

• Ensure an appropriate level of technical and professional competence within the team.

• Guide the team in providing technical recommendations, direction, and guidance on HP's offerings.

• Assist in the recruiting, training and development of team members.

• Ensure the delivery of team services in accordance with the SLA.

• Ensure the relevant quality KPIs are in place and that regular internal reports are generated for measurement and management of the team.

• Ensure that the team's concerns are actively listened to and addressed appropriately.

• Accurate tracking of requests in our CRM tool.

• Manage technical escalations and provide proactive updates to stakeholders.

• Assess and manage team member performance to ensure individual and group excellence.

• Provide guidance on process improvements.

• Understand business, financial and legal concepts of the overall HP/BU strategic direction and portfolio, and guide the team accordingly.

Individuals who do well in this role at HP, usually possess:

• Bachelor's degree or equivalent experience, preferably in a technical/engineering field.

• Advanced proficiency in spoken and written languages relevant to the team and English. 

• Proven experience with current knowledge of computing or printing technologies, hardware, operating systems, software, and networking technologies.

• Strong analytical, organizational, and team skills, with troubleshooting and problem-solving abilities.

• Inter-personal skills with an interest in people development and coaching

• Self-motivated with the ability to operate with minimal tactical direction.

• Demonstrated motivation to seek knowledge and continuous learning.

• Lead and manage an international and diverse team, cultivating an inclusive environment to drive innovation and success.

• Typically, 5-7 years of relevant work experience.

• Preferably has had first team leadership experience.

Career Path:

The Presales Technical Consultant Associate Manager role serves as a leadership position within the Presales TC community, providing opportunities for further advancement within the Country, Market or WW Presales Organizations. Other moves to different leadership roles within the company are also possible such as in the Sales or Product Management areas.

Sustainable impact is HP’s commitment to create positive, lasting change for the planet, its people, and our communities. This serves as a guiding principle for delivering on our corporate vision – to create technology that makes life better for everyone, everywhere.

Job -

Services

Schedule -

Full time

Shift -

No Shift premium (Malaysia)

Travel -

Relocation -

Equal Opportunity Employer (EEO) - 

HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).

Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.

If you’d like more information about HP’s EEO Policy or your EEO rights as an applicant under the law, please click here: Equal Employment Opportunity is the Law Equal Employment Opportunity is the Law – Supplement

Aethir, a leading technology company specializing in distributed cloud infrastructure for gaming and AI industries, is currently seeking a talented and experienced Network Operations Centre (NOC) Manager to join our team. As a NOC Manager at Aethir, you will be responsible for overseeing the day-to-day operations of the Network Operations Centre, ensuring the smooth operation and maintenance of our network infrastructure.

Your primary responsibilities will include monitoring network performance, managing incidents, coordinating with internal teams and external vendors, and leading a team of network engineers and technicians. You will work closely with cross-functional teams to ensure the highest level of availability, reliability, and security for our clients' network infrastructure.

Responsibilities

• Responsible for the execution and monitoring of work during the project implementation phase, driving the resolution of customer and other key stakeholders' needs and issues, and ensuring ultimate delivery success and customer satisfaction;
• Identify delivery risks, effectively coordinate internal teams and external partners, continuously optimize delivery processes, improve issue handling mechanisms, and continuously reduce delivery risks and costs;
• Collect and provide feedback on customer needs and issues during product use, collaborate with internal product research and development teams to analyze and resolve issues;
• Write various documents during the project delivery implementation phase

• Bachelor's degree or above in computer, electronics, communications, automation, engineering management, or related fields
• Over 8 years of experience in the internet or software industry and corresponding IT technical capabilities, over 5 years of project management and delivery experience, familiar with project management knowledge, and ability to independently complete project management work
• Strong organizational, execution, and communication skills, able to effectively follow up and control project progress, quality, cost, risks, safety, and other key points
• Good team spirit and collaboration skills. Strong team management and resource coordination abilities, with strong execution and stress resistance
• Experience in integrated or software project delivery management and AI, GPU, and other project delivery experience is preferred
• Willingness to travel for medium to long-term based on project needs
• Proficiency in English

• Flexible work arrangements
• Generous paid time off
• Flexible working hours
• Training and development opportunities
• Amazing career opportunities in a growing global startup

About Kasagi

Kasagi is a haven for anime fans of all backgrounds, providing a platform for artists, writers, animators, musicians, programmers, and more to collaborate and celebrate their shared passion. At Kasagi, we empower one another by democratizing the process of funding, creating, and enjoying the anime art form we all treasure.

Kasagi breathes life into beloved anime characters, allowing them to share their daily routines and interact with us in their free time. This connection fosters a deep bond between fans and their favourite characters, while Kasagi acts as a gateway to preserving the essence of anime for future generations to experience and love just as we do.

About the Role:

Kasagi Labo is looking for a Software Development Manager to lead our engineering teams in Singapore and Kuala Lumpur. We are building a technology platform that utilizes Generative AI, Machine Learning, and Blockchain to enable billions of fans to continuously discover the anime they love, connect with creators, and with each other, and ultimately purchase high-end, authentic merchandise. 

As one of the technical leaders in the company, you will be responsible for the overall development life-cycle and delivery of a cloud-native, multi-tenant content delivery and social networking platform.  

What you can expect to work on:

• Lead and mentor a team of engineers in multiple locations to deliver high-quality software solutions.
• Define and implement technical strategies and best practices for the development team.
• Drive architectural decisions and ensure scalability, performance, and reliability of the platform.
• Plan, prioritize, and manage the development pipeline to meet business objectives and deadlines.
• Coordinate with cross-functional teams to ensure alignment of development efforts with product requirements.
• Monitor project progress and mitigate risks to ensure timely delivery.
• Collaborate with product management to define product roadmaps and translate requirements into technical specifications.
• Drive innovation and continuous improvement in product features and functionality.
• Conduct code reviews and ensure adherence to coding standards and best practices.

• 5-6 years experience as a software engineer, with a track record of leading projects
• Proficiency building SPA (e.g., React.js, Next.js on Vercel, JavaScript, TypeScript) or native mobile applications in either Android or iOS
• Proficiency in either Go, Python, or a JVM-based language such as Java, Kotlin
• Strong understanding of Agile Methodologies
• Excellent communication and problem-solving skills
• Prior experience managing a team is a plus

• We Listen. Your voice, ideas, and suggestions matters to us, as we continuously evolve
• Our People. You’ll be working with a diverse, multicultural, international, talented, fun, supportive, and innovative people and teams. We are people you can be proud to work with
• On The Edge of Innovation. Working on the latest technological, social and entertainment trends.
• Flat Organisation. Our team is a community, we work together as a team from all levels in a true decentralised spirit