Total 125 Affairs Manager job vacancies in Information Technology category in Federal Territory of Kuala Lumpur

Job Description:-

- To conduct vulnerability assessment/penetration testing in its skillset and experience to gain access and exploit vulnerabilities in the company’s infrastructure.
- To maintain the Security Operations Manual up to date for use by all IT security personnel to cover duties.
- To conduct computer forensic analysis and understand the impact on the business.
- To research tools, techniques, countermeasures and trends in network vulnerabilities, data hiding, and network security.
- Continuous development of threat hunting and proactively identifying security incidents before they occur.
- To design and support the overall cybersecurity architecture of the enterprise systems environment.
- Applying social engineering and phishing techniques to manipulate employees into exposing or revealing information to compromise their machines.
- Maintaining standard information security policy, procedure, and documentations.
- Monitor identity and access management, including monitoring for abuse of permissions by authorised system users.
- Involve in IT Security project management and assist in identifying and evaluating vendor IT security solutions.
- To ensure compliance with the provisions of the IT Security Policies and regulatory guidelines.
 

Job Requirements:-

- Professional Certificate/Diploma/Degree in Computer Science/Information Technology or equivalent.
- 8 to 10 years related experience in IT Security and with proven minimum 4 years working experience in managing IT security projects.
- Industry recognized security certifications, such as CISSP, CEH etc. preferred.
- Knowledge in IT Security methodology, Bank Negara Guidelines, PCI DSS, Risk - Management and IT auditing will be an added advantage.
- Technical knowledge of database and operating system security.
- Knowledge of network protocol (WAN,LAN) and security concerns within TCP/IP environment.
- Thorough understanding of the latest security principles, techniques and protocols.
- Familiar with web related technologies.
- Ability to present ideas in business-friendly language.
- Ability to prioritize, track and manage tasks and action items.
- Excellent communication, writing, analytical thinking, strong team player and an individual contributor too.

Perks & Benefits

• Annual leave
• Medical
• Nearby public transport

職位描述：-

- 根據其技能和經驗進行漏洞評估/滲透測試，以存取和利用公司基礎設施中的漏洞。
- 保持安全操作手冊處於最新狀態，以供所有 IT 安全人員履行職責時使用。
- 進行電腦取證分析並了解對業務的影響。
- 研究網路漏洞、資料隱藏和網路安全的工具、技術、對策和趨勢。
- 持續發展威脅追蹤並在安全事件發生前主動辨識。
- 設計和支援企業系統環境的整體網路安全架構。
- 應用社會工程和網路釣魚技術來操縱員工暴露或洩漏資訊以危害他們的機器。
- 維護標準資訊安全政策、程序和文件。
- 監控身分和存取管理，包括監控授權系統使用者濫用權限的情況。
- 參與 IT 安全專案管理並協助識別和評估供應商 IT 安全解決方案。
- 確保遵守 IT 安全政策和監管指南的規定。

工作要求：-

- 電腦科學/資訊科技專業證書/文憑/學位或同等學歷。
- 擁有 8 至 10 年 IT 安全相關經驗，並擁有至少 4 年管理 IT 安全專案的工作經驗。
- 有業界認可的安全認證，如CISSP、CEH等優先。
- 了解 IT 安全方法、國家銀行指南、PCI DSS、風險管理和 IT 審計將是一個額外優勢。
- 資料庫和作業系統安全的技術知識。
- 了解 TCP/IP 環境中的網路協定（WAN、LAN）和安全性問題。
- 透徹理解最新的安全原理、技術和協議。
- 熟悉Web相關技術。
- 能夠用商業友善的語言表達想法。
- 能夠確定優先順序、追蹤和管理任務和行動項目。
- 優秀的溝通、寫作、分析思維、強大的團隊合作精神和個人貢獻者。

津貼和福利

• 年假
• 醫療的
• 附近的公共交通

ABOUT US

We’ve got modern day solutions for all your modern day delivery woes.

In a world that’s constantly on the move, we know how important it is to keep things moving. We’re on a mission to enable everyone, from single merchants to the largest companies, to move goods and e-commerce anywhere in Asia Pacific and beyond.

Logistics should be easy, quick and seamless at great rates. And we believe this standard should be the norm, not the exception as we strive to be the best logistics company in Asia Pacific. Currently, we’ve made our presence felt in Malaysia, Thailand, Indonesia, Philippines, India, Singapore and China. Our deep integration with Airasia’s network and infrastructure puts us in a unique position to achieve what sounds impossible, and we need you to bring this to a reality.

SALARY RANGE : RM 9,760 - MYR 12,800

A DAY IN A LIFE

As a start up, you can expect your days to be pretty varied. Multitasking is normal, and sometimes, your skills or natural talents will be leveraged to support other business priorities. That said, the bulk of your working hours should involve you having to:

Data Management (60%):

• Gather and consolidate data from internal datasets to maintain master data for operations.
• Collect external data sources using web scraping and APIs.
• Demonstrate understanding of system connections in operations.
• Create and enhance data dictionaries and logics for master datasets.
• Validating and verifying data for accuracy, completeness, consistency, and frequency.
• Develop KPIs to measure operational performance and track progress.
• Identify and close gaps in shipment movement checkpoints and systems.
• Communicate technical concepts and findings to non-technical stakeholders.
• Identify opportunities for process optimization, automation, and enhancement in data management.

Reporting and Analysis (35%):

• Effectively communicate with stakeholders to understand data and reporting requirements.
• Create and maintain reporting dashboards to convey complex data insights.
• Provide automated updates to stakeholders to communicate key findings and progress.
• Lead data analysis to identify trends, root causes, and improvement opportunities.
• Develop strategies for data visualization and streamline analysis workflows.
• Stay updated on industry trends and best practices to improve processes and deliverables.

Team Leadership and Development (5%):

• Mentor a team of operations analysts in data management, reporting, and analysis.
• Foster a culture of data-driven decision-making and continuous learning.
• Set performance goals, conduct regular reviews.

• Bachelor’s or Master’s degree in a relevant field such as Computer Science, Statistics, Mathematics, Economics, Engineering, or Operational Research.
• Specialized degrees or certifications in data analytics, data science, business analytics or related fields can be advantageous.
• Proven experience as a data analyst or similar role, with 3-5 years of experience using tools such as SQL, Python, R or similar languages; experience with BigQuery in the logistics industry can be advantageous.
• Proven track record using data visualisation tools such as Tableau, Power BI or similar tools; experience with LookML (not Looker Studio) can be advantageous.
• Excellent communication and leadership skills, with the ability to collaborate effectively within the organisation.
• Demonstrated ability to work with large and complex datasets, translate them into actionable recommendations, and drive organisational change.
• Detail-oriented with a focus on data accuracy, integrity, and quality.

Work-Life at #TeamTeleport

• Hot desks - On site work with flexible workspace arrangement and provide you with a change of scenery maybe in a quiet area.
• Unlimited training -You will have access to a wide range of learning resources including Notion!
• Ditch the Suit & Tie - Be comfortable as you are, express your inner Fashionista… as long as it's not a birthday suit!
• Vacation and time away - Sometimes you need to recharge and come back energized! That’s why you will get 90% off flights to destinations within AirAsia's network, 10%-15% discounts on selected eateries at KLIA2.
• Growth opportunities - We embrace and take on opportunities to learn and grow at Teleport as we reimagine the way we do things. Yes, we meet the challenge head on as a team, and we celebrate together with you when you succeed and reap the rewards when the hard work pays off!

To view a detailed job description and person specification including the main responsibilities of this role please see supporting documents.

At Park Plaza, authenticity is at the heart of everything we do. We now have an exciting opportunity for an Assistant Back of House and Laundry Manager with a passion for doing a consistent, high-quality job. You will be a natural-born leader who strives to help the team achieve the best standards possible.

As our Assistant Back of House and Laundry Manager, you are at the heart of our back of house operation, assisting in the supervision of handling the daily laundry operation with departmental standards to minimise laundry costs while maintaining hotel and company standards.

We are looking for a Assistant Back of House and Laundry Manager:

• Lead and supervisor the daily laundry and back of house operations
  
• Train and develop team members to ensure a consistent service is given
  
• Who is fanatical about standards and genuinely cares about the quality of the job they do.
• Who builds excellent relationships with the back of house team members to keep everything running smoothly.
• That shares our values: Trust, Respect, Teamwork, Enthusiasm, Commitment and Care
• With previous experience as a Laundry Supervisor or Back of House Supervisor in a hotel or restaurant

As our Assistant Back of House and Laundry Manager, you will receive:

• Two wellness days per year, meaning all team members start with 30 days of holiday per year (pro rata) - these increase with service!
• Salary: Competitive annual salary
• Discounted gym memberships
• Access to free financial and mortgage advice
• Shift patterns are shared at least 2 weeks in advance so you can plan your life around work!
• Discounted hotel staff rates
• Two meals per day, every day (including days off if you wish to come in!)
• Great Learning and development opportunities

Renowned for creating memorable moments, Park Plaza caters to both leisure and business travellers with stylish guest rooms and versatile meeting facilities which are perfectly complemented by award-winning restaurants and bars.

Park Plaza. Be part of it.

• Degree/Diploma in computer science/engineering
• Minimum 6 years of experience working in IT industry with relevant experience in Technology solutions or support service delivery in the banking industry
• Experience in SilverLake banking system, preference is Core Banking, Deposits (CASA), Loans, ATM, Payment products
• Technically good in As400, db2, RPG, Cobol, etc
• Experience in AS400/iSeries database and operation system for 3-5 years
• Experience in system architecture and design and SDLC
• Good analytic and problem-solving skills. Must be attentive to details
• Ability to work in a fast-paced, team-oriented environment and weekend/wee hours
• A strong & assertive communicator in speaking & writing

Aethir, a leading technology company specializing in distributed cloud infrastructure for gaming and AI industries, is currently seeking a talented and experienced Network Operations Centre (NOC) Operations Manager to join our team. As a NOC Operations Manager at Aethir, you will be responsible for overseeing the day-to-day operations of the Network Operations Centre, ensuring the smooth operation and maintenance of our network infrastructure.

Your primary responsibilities will include monitoring network performance, managing incidents, coordinating with internal teams and external vendors, and leading a team of network engineers and technicians. You will work closely with cross-functional teams to ensure the highest level of availability, reliability, and security for our clients' network infrastructure.

Responsibilities

• Responsible for building and managing the NOC team.
• Sets operational goals and ensures they are met.
• Ensures the NOC meets its performance targets and service level agreements.
• More involved in strategic planning and coordination of the NOC's activities.
• Collaborates with other departments to improve overall network operations.
• Handles team management, goal setting, and performance monitoring.

• Bachelor's degree or higher in computer science, engineering, or a related field.
• At least 5 years of experience in managing a Network Operations Centre or a similar role.
• Strong knowledge of networking protocols, technologies, and tools.
• Experience with network monitoring and management systems.
• Excellent problem-solving and troubleshooting skills.
• Strong leadership and team management abilities.
• Excellent communication and interpersonal skills.
• Ability to work well under pressure in a fast-paced environment.
• Relevant certifications, such as CCNA or CCNP, are a plus.

• Flexible work arrangements
• Generous paid time off
• Flexible working hours
• Training and development opportunities
• Amazing career opportunities in a growing global startup

**Technical Estates Manager required immediately in London**

Salary: £59,000 - £61,000

This is working for one of the most well established service providers in the country.

Looking for your next challenge?

Look no further and click the link below.

Summary:

• Reporting to the Site Business Director, you will be leading a team responsible for the front line management of the day-to-day delivery of Hard FM services to a PFI Contract.
• This will encompass all aspects of Hard FM included within the agreed SLAs including the management of in-house and outsourced resources to deliver both hard services.
• This includes the effective management and delivery of planned preventative maintenance programs, responding to the 'reactive' needs of the client, to ensure continuous improvement and financial performance within agreed budgets.
• The Estates Manager will have sole financial responsibility for performance of the contract and take an active role inensuring PMS deductions and unavailability penalties are kept to a minimum.

Day to day duties:

• Build solid relationship with SPV Manager
• Establish key relationships with Contract Representatives from the NHS trust and JV partner.
• Attend meetings with Stakeholders to monitor and improve service delivery.
• Ensure the contract is delivered to agreed budgetary parameters and manage monthly financial commitment, and maximise revenues and optimise overall expenditure across the contract.
• Delivery of hard services including 'front line' repair and/or establishment of reactive M&E requirements and site / desk checking of Service Partner works.
• Ensure that all aspects of service outputs are delivered to comply with the Operating Contract, Statutory legislation and good working practice at all times to ensure that H&S management obligations are not compromised in respect of the delivery of all FM services
• Ensure that works are delivered in a timely manner to avoid PMS and Unavailability deductions, along with effectively managing in-house and outsourced resources to deliver both hard and soft services.
• Work with Commercial and Procurement Teams to ensure that all works are undertaken by the most cost effective manner using either self-delivery or suppliers.
• Bring previous supply chain knowledge to assist in the development of a high performing supply chain
• Build relationships with Service partners and attend regular planned meetings where appropriate and ensure full co-operation as and when required.
• Manage Service Partners and suppliers in conjunction with contract documents and client requirements.
• Encourage, motivate & develop site based teams, monitor progress, undertake performance reviews.
• Achieve and improve KPI objectives for the contract organisations and internal service provision assigned to carry out duties, this will include that all contractual self monitoring audits are completed to an agreed standard by Facilities Managers and Site Teams.
• Quality and performance management of all services including monthly performance reporting, both internally and externally, and maintenance of the site document registry.
• Maintain FM management systems for site based operations to ensure that jobs are appropriately logged and reported.
• Assisting with resourcing and managing project works including, but not limited to, equipment upgrades and building and M&E asset replacements.
• Liaise with all levels of the organisational hierarchy.
• Liaison with, and reporting to, the customer within the agreed reporting process.
• Ensure the cultivation of innovation and best practice and share across the wider business unit.
• Be available to respond and deal with any incidents that occur during out of normal hours emergency situations as part of a staff on-call rota system, along with being obtainable via phone 24/7.

Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.

Candidates must be eligible to live and work in the UK.

For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.

Your new company
This is a major global bank with an office in Central London.Your new role
You will be supporting in the remit of data privacy, data protection, and cross-border data movement (CBDM). You will be supporting the Data Privacy Team and the Data Protection Officers to discharge their responsibilities.

What you'll need to succeed
You will have:

• Extensive experience advising on data privacy matters
• Extensive experience within compliance/legal in the context of data privacy and protection, including working on CBDM
• Experience within financial services, specifically on a global scale

What you'll get in return
An exciting opportunity to join an international organisation in financial services. Furthermore, a competitive day rate inside IR35 for this role will be offered in addition to your own dedicated Hays Consultant to guide you through every step of the application process.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Current University of Arkansas System employees, including student employees and graduate assistants, need to log in to Workday via MyApps.Microsoft.com, then access Find Jobs from the Workday search bar to view and apply for open positions. Students at University of Arkansas System two-year institutions will also view open positions and apply within Workday by searching for “Find Jobs for Students”.

All Job Postings will close at 12:01 a.m. CT on the specified Closing Date (if designated). To view the job posting closing date please return to the search for jobs page.

If you close the browser or exit your application prior to submitting, the application process will be saved as a draft. You will be able to access and complete the application through “My Draft Applications” located on your Candidate Home page.
 

Type of Position:

Professional Staff - Project/Program AdministrationNo

Job Type:

RegularDay Shift (United States of America)No

Institution Name:

University of Arkansas, Fayetteville

Founded in 1871, the University of Arkansas is a land grant institution, classified by the Carnegie Foundation among the nation’s top 2 percent of universities with the highest level of research activity. The University of Arkansas works to advance Arkansas and build a better world through education, research and outreach by providing transformational opportunities and skills, promoting an inclusive and diverse culture and climate, and nurturing creativity, discovery and the spread of new ideas and innovations.

The University of Arkansas campus is located in Fayetteville, a welcoming community ranked as one of the best places to live in the U.S. The growing region surrounding Fayetteville is home to numerous Fortune 500 companies and one of the nation’s strongest economies. Northwest Arkansas is also quickly gaining a national reputation for its focus on the arts and overall quality of life.

As an employer, the University of Arkansas offers a vibrant work environment and a workplace culture that promotes a healthy work-life balance. The benefits package includes university contributions to health, dental, life and disability insurance, tuition waivers for employees and their families, 12 official holidays, immediate leave accrual, and a choice of retirement programs with university contributions ranging from 5 to 10% of employee salary.

Below you will find the details for the position including any supplementary documentation and questions, you should review before applying for the opening.

If you have a disability and need assistance with the hiring process, please submit a request via the Disability Accommodations | OEOC | University of Arkansas (uark.edu) : Request an Accommodation. Appli­cants are required to submit a request for each position of which they have applied.

For general application assistance or if you have questions about a job posting, please contact Human Resources at 479.575.5351.

Department:

UITS | Network Enterprise Systems

Summary of Job Duties:

The University of Arkansas is seeking a skilled and experienced Network Technician Manager to lead our dynamic team of part-time network technicians. The successful candidate will play a key role in managing the daily operations, administrative needs, professional growth, and metrics reporting of the team. This position requires a strong technical background, excellent leadership skills, and the ability to ensure the seamless functioning of our network infrastructure.
Responsibilities:
(50%) Team Management and Administrative Oversite:
• Supervise and provide leadership to a team of part-time network technicians.
• Drive the recruitment process by writing job descriptions, conducting interviews, and making strategic hiring decisions to maintain a consistently filled and high-performing team.
• Conduct regular team meetings and performance reviews to foster professional growth and development.
• Manage administrative tasks related to the network team, including scheduling, resource allocation, and equipment procurement.
• Develop and maintain documentation for network configurations, processes, and troubleshooting procedures.
• Collaborate with other teams to address cross-functional requirements and maintain effective communication channels.
(25%) Daily Operations:
• Oversee the daily operations of the network technicians, ensuring the reliability and security of the network infrastructure.
• Manage the assignment and resolution of incident and service requests via the department’s ITSM tool.
• Enforce best practices, as set by the engineering team, for network configuration, security, and performance.
(20%) Professional Growth:
• Identify and support professional development opportunities for team members, including training programs and certifications.
• Foster a collaborative and learning-focused environment to enhance the skills and knowledge of the team.
• Coordinate and optimize a mentor program, ensuring effective mentor-mentee pairings, regular communication, and measurable impact on professional development.
(5%) Metrics Reporting:
• Establish and maintain key performance indicators (KPIs) for the network team.
• Prepare regular reports on team performance, network health, and project status for management.

Regular, reliable, and non-disruptive attendance is an essential job duty, as is the ability to create and maintain collegial, harmonious working relationships with others.

Qualifications:

Minimum Qualifications:

• Bachelor's degree or equivalent work experience

• At least three years of experience in network administration and management

• Strong leadership and interpersonal skills

• Industry-recognized certifications (e.g., CCNA, CompTIA Network+)

Applicable equivalencies may be considered on the qualifications listed above.

Preferred Qualifications:

• Experience managing networks in a large enterprise with 1000+ employees

• Experience in network management within the higher education sector

• Proven ability to implement and oversee network infrastructure projects at an enterprise scale

• Familiarity with industry-specific compliance and security standards

• Track record of successful collaboration with cross-functional teams in complex organizational environments

Additional Information:

Commensurate with education and experienceCover Letter/Letter of Application, List of three Professional References (name, email, business title), ResumeProof of Veteran StatusJulia Menke, SR. Hr Partner, jmenke@uark.edu

All application materials must be uploaded to the University of Arkansas System Career Site https://uasys.wd5.myworkdayjobs.com/UASYS  

Please do not send to listed recruitment contact.

Special Instructions to Applicants:

Pre-employment Screening Requirements:

Criminal Background Check, Sex Offender Registry

The University of Arkansas is committed to providing a safe campus community. We conduct background checks for applicants being considered for employment. Background checks include a criminal background check and a sex offender registry check. For certain positions, there may also be a financial (credit) background check, a Motor Vehicle Registry (MVR) check, and/or drug screening. Required checks are identified in the position listing. A criminal conviction or arrest pending adjudication or adverse financial history information alone shall not disqualify an applicant in the absence of a relationship to the requirements of the position. Background check information will be used in a confidential, non-discriminatory manner consistent with state and federal law.

The University of Arkansas seeks to attract, develop and retain high quality faculty, staff and administrators that consistently display practices and behaviors to advance a culture that embeds inclusion, opportunity, educational excellence and unparalleled access for all.

The University of Arkansas is an equal opportunity, affirmative action institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of age, race, color, national origin, disability, religion, marital or parental status, protected veteran status, military service, genetic information, or sex (including pregnancy, sexual orientation, and gender identity). Federal law prohibits the University from discriminating on these bases. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University's Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.

Persons must have proof of legal authority to work in the United States on the first day of employment.

All application information is subject to public disclosure under the Arkansas Freedom of Information Act.

Constant Physical Activity:

Talking

Frequent Physical Activity:

Talking

Occasional Physical Activity:

Talking

Benefits Eligible:

Yes

• Leading, executing, and delivering data science projects for clients in Thailand.
• Developing detailed project scopes and methodologies, designing, and implementing solutions using appropriate tools and techniques.
• Building strong relationships with Visa partners, clients, and corresponding data science & analytics teams, driving collaboration, and ensuring the implementation of Visa's recommendations.
• Maintaining quality control and up-to-date documentation for all data science projects.
• Innovating by utilizing Visa's data, client data, and non-traditional data sources to meet client needs.
• Enhancing existing data science and analytic techniques by promoting new methodologies and best practices.
• Fostering thought leadership in the data science domain and building intellectual property through innovation.
• Managing communication with clients and stakeholders effectively.
• Mentoring, guiding, and supervising data scientists in the project team.
• Delivering analytics projects from inception to completion, providing actionable insights and recommendations.
• Identifying opportunities for innovation using non-traditional data and new modeling techniques.
• Managing internal and external stakeholders.
• Supervising data scientists reporting to this role.
• Developing data-driven solutions using Visa data.
• Building data science visualization capabilities to address client problems.
• Driving innovation using data science techniques.
• Advocating for data science within partner organizations, advising and coaching analytical teams, and sharing best practices and case studies.
• Continually assessing the environment to challenge assumptions about data sources, potential analytics partners, tools, talent, and infrastructure.
• Exploring and adopting leading methodologies and best practices from other international markets.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Job Title

Software Implementation Customer Project Manager - Rocky Mountains - Western US

Job Description

Your role as Customer Project Manager is to manage multiple patient monitoring system software services implementations that vary in scope, size and complexity.  Projects can include IT solutions, capital equipment installation and systems integration.  You will also be responsible for leading a clinical and technical team for each project, to ensure successful customer experience and adherence to the defined statement of work.

Your role:

• Identify, understand, and document software services contract specific deliverables.
• Communicate value delivery to the customer as part of LAER model
• Support sales and service team’s annual business review with customers
• Help the sales team with software services contract renewal efforts
• Developing project plans; inclusive of the following elements, utilizing the Philips Project Management Methodology in managing, Comprehensive WBS (work breakdown structure), Change Management Plan, Communication Plan, Risk Management Plan, Stakeholder Analysis and Resource Management Plan
• Coordinating, leading and motivating a diverse cross-functional team of internal and external
• Sales, Clinical and Technical resources in coordination with the hospital provided project manager or point(s) of contact.
• Responsible for effectively communicating with all project stakeholders, and third party vendors. Including but not limited to regular project updates and regular project meetings as outlined in the project plan.
• May be required to work with the applicable Sales, Clinical, and Technical teams in the pre-sales phase to determine the best solution for a particular customer to assure the feasibility of the technical solution and how it will meet customer expectations.
• The Implementation Project Manager will be responsible for Forward Looking Inventory Management, Project Cycle Time, Forecast Accuracy, Revenue Recognition, and Customer Satisfaction.

You're the right fit if:

• Bachelor’s Degree required, or an equivalent combined experience/education in the areas of: Clinical Engineering, Information Technology, Project Management
• Knowledge and experience in Project Management and IT Integration within a Healthcare Environment preferred (i.e. Healthcare IT, Patient Monitoring).
• Excellent communication both verbally and in writing, in local language as well as English
• Ability to demonstrate effective influential leadership across all project resources/stakeholders
• Ability to effectively negotiate
• Ability to deliver highly satisfied customer experiences
• Ability to effectively manage and lead multiple projects concurrently
• Demonstrated proficiency in the use of MS Project and other standardized Project Management tools and documentation. 
• The applicable PMI certification per role/level is required for all Employees hired/re-hired into the CPM/CDM role (including internal transfers from a non-CPM/CDM role). PMI certification obtainment is required within a specific time period of an employee’s start date in the CPM/CDM role. This time period is defined by the role/level and will be documented in the employment offer
• This opportunity is virtual / remote-based within the Western United States with travel up to 25% of the time
• You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this position.

About Philips

We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others.

• Learn more about our business.
• Discover our rich and exciting history.
• Learn more about our purpose.
• Read more about our employee benefits.

If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our commitment to diversity and inclusion here.

Philips Transparency Details

The pay range for this position is $74,750 to $138,000, annually.  The actual base pay offered may vary depending on multiple factors including job-related knowledge/skills, experience, business needs, geographical location, and internal equity.  

In addition, other compensation, such as an annual incentive bonus, sales commission or long-term incentives may be offered.  Employees are eligible to participate in our comprehensive Philips Total Rewards benefits program, which includes a generous PTO, 401k (up to 7% match), HSA (with company contribution), stock purchase plan, education reimbursement and much more.  Details about our benefits can be found here. 

At Philips, it is not typical for an individual to be hired at or near the top end of the range for their role and compensation decisions are dependent upon the facts and circumstances of each case. 

This requisition is expected to stay active for 45 days but may close earlier if a successful candidate is selected or business necessity dictates.  Interested candidates are encouraged to apply as soon as possible to ensure consideration.     

#LI-PHI

Philips is an Equal Employment and Opportunity Employer/Disabled/Veteran and maintains a drug-free workplace.

Job Title

Technical Account Manager, Healthcare - Austin, TX

Job Description

Technical Account Manager – Austin, TX

In this role, you have the opportunity to execute defined deliverables documented in a services agreement; to represent Philips vision, strategy, roadmaps, and position to their assigned customer, and to represent their assigned customer’s requirements, investments, and strategy to Philips services, sales, and marketing leadership. This role is responsible for maintaining the Services relationship at all levels within the account to include interactions with hospital executives, Physicians, Clinicians, and administrative staff. The Technical Account Manager has full responsibility related to all activities, relationships, and communications between the customer and Philips for satisfactory delivery of service, installations, escalation, and resolution of issues.

Your role:

CUSTOMER RELATIONSHIP MANAGEMENT

• Act as the One Philips primary point of contact to the customer for Philips product and service delivery at assigned account(s). Manage communications and flow of information; represent Philips across customer departments and organizational levels on a wide range of Philips initiatives and issues.
• Displays cultural and political sensitivity as well as the ability to analyze complex situations to determine the influences and outcomes of individual decisions and the perception of the ongoing relationship held by the customer.
• Drive timely identification and resolution of customer issues by utilizing technical support and escalation processes; responsible for keeping internal and external stakeholders involved and informed.
• Coordinate, facilitate, and participate in service, sales, project, and contract meetings, and PMG site visits.
• Engage in regular, cross-functional, customer meetings to pro-actively review service delivery, and strategize opportunities for new or improved product and service solutions to meet future customer needs.

DELIVERABLES

• Monthly service history review with resolution plan development for open issues. This will require use of OneEMS, and collaboration with tier 2, tier 3, BIU and FSE teams.
• Root cause analysis and preventative recommendations for highest severity issues (e.g. downtime, chronic issues)
• Software upgrade dependency identification and mitigation planning. Dependencies could include hardware, operating system licenses, training, software compatibilities, etc.
• Single point of communication for strategic direction and tactical issue escalation point for unresolved issues.

OPERATIONS

• Drive compliance, efficiency, effectiveness, productivity, and profitability at assigned account(s).
• Coordinate with Region Service Manager(s) to assist in identifying equipment training needs for FSEs assigned to the account based on the customer’s installed base.
• Adhere to Company, State, and Federal policies, procedures, regulations, and requirements.

BUSINESS RESULTS

• Understand and ensure service delivery to contract entitlements, obtaining purchase orders as necessary.
• Assist Product Sales and Service Sales in developing strategies for new business opportunities for the assigned account.
• Support Value Added Services engagement and participation for assigned account(s).
• Partner with Philips financial resources and the customer to facilitate resolution of billing or other outstanding financial concerns.

TEAMWORK

• Serve as an informal leader to the service team, providing guidance and feedback and fostering a teamwork environment.
• Influence peers and non-team members to meet and exceed customer expectations while promoting Philips Healthcare.
• Prepare schedules with service team to meet service delivery commitments and requirements.
• Participate in CCT meetings to share customer commitments made on behalf of Philips, raise awareness of account issues, and gather account feedback from field engineers to share with the customer.
• Partner with the Sales Account Executive, Accounts Managers, SCS (Software Customer Services) Leadership, and Region Service Managers to ensure customer objectives and Philips’ objectives are mutually achieved.

You're the right fit if:

• Associate degree required, Bachelor’s degree in related field preferred.
• 5+ years of related work experience in healthcare industry or customer service preferred.
• Demonstrated experience in successful relationship management with individuals of various backgrounds and organizational levels.
• Effective customer service, problem solving and conflict resolution skills.
• Experience creating and maintaining project management documentation (MS Project or equivalent).
• Six Sigma or Lean knowledge a plus.
• Working knowledge of the Hospital environment and workflows.
• Knowledge of Monitoring Systems (bedside devices, central stations, EMR charting, etc.) preferred.
• Ability to travel up to 30% within the United States required.
• May be required to be available 24 x 7 via phone.
• Significant time spent in hospital environment; must be able to move about.

About Philips:
We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.

• Learn more about our business.
• Discover our rich and exciting history.
• Learn more about our purpose.

If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our commitment to diversity and inclusion here.

#LI-Remote

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Philips is an Equal Employment and Opportunity Employer/Disabled/Veteran and maintains a drug-free workplace.

The Talent Acquisition department hires qualified candidates to fill positions which contribute to the overall strategic success of Howard University. Hiring staff “for fit” makes significant contributions to Howard University’s overall mission.

BASIC FUNCTION:

Develops data-oriented systems to meet an organization’s or research team’s needs. Duties include developing systems, procedures and policies for data management in an organization, assisting colleagues in performing data-related tasks.

SUPERVISORY ACCOUNTABILITY:

May be responsible for providing limited supervision for one or more functions within a department.

NATURE AND SCOPE:

Assist organizations in utilizing big data to gain business intelligence and insights into other user’s experiences and behaviors.  Monitor data systems to ensure that they are organized, secure, and accessible.

Work independently or as part of a team, to manage and safeguard data.

PRINCIPAL ACCOUNTABILITIES:

• Design, develop, and modify data infrastructure to accelerate the processes of data analysis and reporting.
• Review presentations, manuscripts, graphs, and tables to ensure accuracy and quality.
• Develop standards of operation when handling and archiving data.
• Maintain data management plans and instructions for operating complex business systems.
• Oversee the integration of new technologies and initiatives into data standards and structures.
• Evaluate the design, selection, and implementation of database changes by comparing them with business requirements and design documents.
• Assess system performance and make recommendations for hardware, software, and data storage improvements.
• Ensure data and information security by integrating and upholding digital security systems.
• Performs other job-related duties as assigned.

CORE COMPETENCIES:

• Must be familiar with database design and systems, database technology, and logical data analysis.
• Ability to analyze, interpret, and organize large amounts of data.
• Excellent communication skills to translate complex problems using non-technical terms.
• In-depth understanding of modern database and information technologies.
• Excellent math, problem-solving, and analytical skills.
• Excellent time management skills and the ability to work towards meeting multiple deadlines simultaneously.
• Ability to compile and organize findings and data retrieved before presenting it to management.
• Thorough understanding of management and data administration duties such as collection, analysis, and distribution.

MINIMUM REQUIREMENTS:

A bachelor’s degree in computer science, computer engineering, or a related field. Candidates with a bachelor’s degree in mathematics, statistics, or other science-related field are likely to possess the excellent math and analytical skills necessary to succeed in the role. 3-5 years of experience preferred.

We are seeking a highly motivated and experienced Graduate Academy Program Manager/Assistant Manager to lead the development and implementation of our comprehensive Academy program. This program aims to train and develop graduates who join our company, nurturing their skills and competencies to become outstanding professionals within a two-year timeframe. As the Academy Program Manager, you will play a pivotal role in designing and executing training initiatives, monitoring progress, and providing guidance to ensure the success of our management trainees.

 

Principal Duties and Responsibilities:

• Design and execute a comprehensive training and development program that aligns with our company's goals and objectives, focusing on enhancing the skills and competencies of our management trainees.
• Monitor the progress and performance of trainees throughout the program, providing guidance, support, and constructive feedback as needed.
• Collaborate with department managers to identify suitable placements and rotations for trainees within the organization, ensuring they gain exposure to various functions and business areas.
• Drive the seamless transition of management trainees into permanent roles within the organization, aligning their onboarding to business needs.
• Track and evaluate the effectiveness of the Academy program through assessment tools and performance metrics, making recommendations for continuous improvement and program enhancement.

 

Cohort on-boarding and networking:

• Develop and implement a comprehensive co-hort onboarding program that fosters strong connections and promotes a sense of belonging among management trainees.
• Design pathways and activities that encourage co-hort interaction, collaboration, and knowledge sharing, creating a supportive network for trainees to learn from and inspire one another.
• Facilitate introductions and networking opportunities between co-hort members, senior management, mentors, and other employees, fostering a collaborative environment where trainees can learn from diverse perspectives. Organize team-building activities, workshops, and social events that promote co-hort bonding, cultural understanding, and the exchange of ideas.
• Encourage and support the development of co-hort projects and initiatives, allowing trainees to collaborate on meaningful projects that contribute to their professional growth and the success of our organization.
• Continuously assess and refine the co-hort onboarding program to ensure its effectiveness and relevance, incorporating feedback and insights from trainees and stakeholders.

 

Performance Management and Cost/Budget Management:

• Collaborate with stakeholders to assess trainees' performance, identify areas for improvement, and provide timely feedback to support their professional growth and development.
• Develop an effective qualification process that can evaluate the graduate skills, potential and performance in the 2 years program. Ensure the “quality” of all the graduates are up to our standards.

• Develop and implement individualized development plans that address trainees' specific needs, aligning them with their career aspirations and our company's objectives.
• Monitor and manage the budget allocated to the Academy program, ensuring cost-effective utilization of resources while maintaining the quality and effectiveness of training initiatives. Conduct regular cost analyses and assessments to identify opportunities for optimizing program expenses while maximizing the impact on trainee development.
• Collaborate with finance and procurement teams to negotiate contracts, secure competitive pricing for external training resources, and manage vendor relationships to achieve cost efficiencies.
• Provide regular reports and updates on budget performance, cost management, and return on investment (ROI) of the Academy program to key stakeholders.

 

Program Administration:

• Maintain accurate and up-to-date records of trainees, including performance evaluations, training records, and career development plans.
• Prepare regular reports on program activities, progress, and outcomes for management review.
• Oversee the Absorb Learning System and the Asia Learning Academy.
• Manage the program budget, ensuring efficient use of resources.
• Stay updated on industry trends and best practices related to management trainee programs, incorporating relevant insights into program design and implementation.