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Job Brief
Primary – customer-oriented service representative to act as a liaison, and resolve any emerging problems our clients might face with accuracy and efficiency. Ensure excellent service standards and maintain high customer satisfaction.
Secondary– to effectively manage large amounts of data, turning data into information, information into insight. The target is to insert, update, and maintain accurate data to ensure smooth operations.
Job Responsibilities:
Requirements:
Perks & Benefits
DataFM Sdn Bhd has been involved in the design, development and marketing of onboard computers and fleet management systems since 1994. The focus of the group has been centred on the provision of total Vehicle Management Solutions including OBC and Fleet Consultancy services. We are continuously committed in Research and Development to enhance our product features as well as to stay in touch with the rapidly evolving technology. Our vision DataFM aims to provide customer innovative and specialized Vehicle Management Solutions and Consultancy using the latest technologies and strive to provide excellent service with the mind of achieving a satisfied customer. Our mission We aim to be recognized as market leaders in the provision of Vehicle Management Solutions. We practise a vibrant & energetic office culture. We provide opportunities for career advancement within the company. Good performance is always rewarded accordingly. In line with our expansion, we invite self-driven,, motivated and dedicated individuals to join us.
Headquartered in Kuala Lumpur, Malaysia, AAA Greencell International Group is the pioneer in advocating Cell Medicine to the public and it has done so for the past 10 years. Under the founder, Prof Carl Zhang’s leadership, the company offers sophisticated products to improve cellular health and wellness, which includes Health & Wellness devices, Food Supplements, Skin Care and Home Care products. In 10 years, we have reached more than 10 countries and currently have office set up in countries like Singapore, Indonesia and Thailand to better serve our distributors and customers.
Currently, our growing company is seeking to hire a Customer Service Executive who will be responsible for the following:
Responsibilities:
• Collaborate with Operation Director and HR Manager in setting and driving organizational vision, operations strategy, and hiring levels
• Resolve customer complaints brought to your attention
• Create policies, procedures and oversee the customer service processes
• Conducting surveys and writing reports based on customer feedback on products and services
• Ensure compliance are met along with the business regulations, and take appropriate action when necessary
• Analyze internal operations and identify areas for process enhancement
• Answering client correspondences through email, social media and via telecommunication
• Relaying extensive product information to customers
• Managing orders, stocks and ensuring their prompt delivery
• Rerouting customer request or calls to the relevant PIC or departments when advanced solutions are needed
• Create filing system for customer records, including contact information, purchases and billings.
• Build and maintain trusting relationships with key customers, clients, partners, and stakeholders
Requirements:
• One or more years of experience in executive leadership roles
• Excellent leadership skills, with steadfast resolve and personal integrity • Knowledge of CRM systems would be an advantage
• Good interpersonal, written and oral communication skills
• Able to lead the team to promote excellent customer service
• Ability to diagnose problems quickly and foresee potential issues
• Creating policies and procedures on customer service process
• Possess excellent product knowledge to enhance customer support
• Conduct quality assurance surveys with customers and provide feedback
• International business experience
AAA International Group was first established in Los Angeles, California during the 1990’s. AAA International Group started of a high-tech enterprise specializing in research, product development and production of biological washing and cell beauty. Since the incorporation, the group has then expanded to cover a comprehensive chain throughout the industry, ranging from manufacturing, research and development, marketing, and after-sales service. AAA International Group first make its appearance in Los Angeles, California as a manufacturing factory with a professional biotechnology research and development laboratory. From then, the Group has then grown further and has now encompassed the whole Cell Health and Beauty industry. Moving forward, the Group has set its sights on strengthening its international reach by establishing branch factories in Malaysia, Thailand, Indonesia, India and Europe. AAA International Group has also set its sights to establish its own marketing offices in more than 50 different countries across the world. With our ambitious expansion plan, we strongly encourage our people to move between roles and provide global exposures. AAA strive to make a positive impact on people and the economy. We work smart, play hard and never give up. Looking forward to welcome like-minded individual who share our values & sentiment to join us!
Job Highlights:
Job Description:
Job Responsibilities:
Job Requirement:
Additional Information:
Perks & Benefits:
Overview
AEON Credit Service is a leading consumer financing provider with business operations in Japan, Malaysia, Hong Kong, Thailand, Taiwan and China. The Company has established a strong presence in Malaysia since 1996 to provide easy payment schemes for purchase of consumer goods and a personal financing scheme based on Syariah principles.
Our business philosophy is based on "Customer Satisfaction" and we strive to make a positive contribution to our customer's lifestyles. AEON Credit has more than 10 branches in East and West Malaysia. In line with our rapid business expansion, we are extending our service network to new locations to better serve our customers.
Why Join AEON Credit?
At AEON Credit, we believe in "Customers First". To commit to this, we focus on enhancing our customer's convenience and continually provide them with value-added financial services to help them meet their lifestyle needs.
AEON Credit is an exciting and dynamic place to work. As a fast-growing consumer financing company, we are always looking to recruit exceptional individuals who strive for excellence. We seek visionary individuals that take initiative and are innovative, results-oriented and independent.
Join us in our mission to benefit our customers by providing them with the very best set of consumer financial services to better serve our customers' needs and to continue our contribution to the community.
Responsibility
Requirements
Benefits
Get Started With Us We are a professional customer service platform, focusing on providing professional customer service and KYC Compliance to industries such as blockchain, big data, and artificial intelligence, in the finance, energy, communications, government, transportation, e-commerce, and real estate industries.
Job Brief
Primary – customer-oriented service representative to act as a liaison, and resolve any emerging problems our clients might face with accuracy and efficiency. Ensure excellent service standards and maintain high customer satisfaction.
Secondary– to effectively manage large amounts of data, turning data into information, information into insight. The target is to insert, update, and maintain accurate data to ensure smooth operations.
Job Responsibilities:
Requirements:
Perks & Benefits
DataFM Sdn Bhd has been involved in the design, development and marketing of onboard computers and fleet management systems since 1994. The focus of the group has been centred on the provision of total Vehicle Management Solutions including OBC and Fleet Consultancy services. We are continuously committed in Research and Development to enhance our product features as well as to stay in touch with the rapidly evolving technology. Our vision DataFM aims to provide customer innovative and specialized Vehicle Management Solutions and Consultancy using the latest technologies and strive to provide excellent service with the mind of achieving a satisfied customer. Our mission We aim to be recognized as market leaders in the provision of Vehicle Management Solutions. We practise a vibrant & energetic office culture. We provide opportunities for career advancement within the company. Good performance is always rewarded accordingly. In line with our expansion, we invite self-driven,, motivated and dedicated individuals to join us.
Job Description
Job Requirement
WL Great Builder Engineering Sdn Bhd was founded in year 2012, has grown to be one of the fastest growing construction business specializing in property renovations, interior design, construction, and refurbishing. To date, WL Great Builder Engineering has more than 500 projects in their portfolio, with clients spread across the nation. The company takes pride in its highly competent and experienced team and leaders who are constantly putting their best efforts in every project that they handle.
Headquartered in Kuala Lumpur, Malaysia, AAA Greencell International Group is the pioneer in advocating Cell Medicine to the public and it has done so for the past 10 years. Under the founder, Prof Carl Zhang’s leadership, the company offers sophisticated products to improve cellular health and wellness, which includes Health & Wellness devices, Food Supplements, Skin Care and Home Care products. In 10 years, we have reached more than 10 countries and currently have office set up in countries like Singapore, Indonesia and Thailand to better serve our distributors and customers.
Currently, our growing company is seeking to hire a Customer Service Executive who will be responsible for the following:
Responsibilities:
• Collaborate with Operation Director and HR Manager in setting and driving organizational vision, operations strategy, and hiring levels
• Resolve customer complaints brought to your attention
• Create policies, procedures and oversee the customer service processes
• Conducting surveys and writing reports based on customer feedback on products and services
• Ensure compliance are met along with the business regulations, and take appropriate action when necessary
• Analyze internal operations and identify areas for process enhancement
• Answering client correspondences through email, social media and via telecommunication
• Relaying extensive product information to customers
• Managing orders, stocks and ensuring their prompt delivery
• Rerouting customer request or calls to the relevant PIC or departments when advanced solutions are needed
• Create filing system for customer records, including contact information, purchases and billings.
• Build and maintain trusting relationships with key customers, clients, partners, and stakeholders
Requirements:
• One or more years of experience in executive leadership roles
• Excellent leadership skills, with steadfast resolve and personal integrity • Knowledge of CRM systems would be an advantage
• Good interpersonal, written and oral communication skills
• Able to lead the team to promote excellent customer service
• Ability to diagnose problems quickly and foresee potential issues
• Creating policies and procedures on customer service process
• Possess excellent product knowledge to enhance customer support
• Conduct quality assurance surveys with customers and provide feedback
• International business experience
AAA International Group was first established in Los Angeles, California during the 1990’s. AAA International Group started of a high-tech enterprise specializing in research, product development and production of biological washing and cell beauty. Since the incorporation, the group has then expanded to cover a comprehensive chain throughout the industry, ranging from manufacturing, research and development, marketing, and after-sales service. AAA International Group first make its appearance in Los Angeles, California as a manufacturing factory with a professional biotechnology research and development laboratory. From then, the Group has then grown further and has now encompassed the whole Cell Health and Beauty industry. Moving forward, the Group has set its sights on strengthening its international reach by establishing branch factories in Malaysia, Thailand, Indonesia, India and Europe. AAA International Group has also set its sights to establish its own marketing offices in more than 50 different countries across the world. With our ambitious expansion plan, we strongly encourage our people to move between roles and provide global exposures. AAA strive to make a positive impact on people and the economy. We work smart, play hard and never give up. Looking forward to welcome like-minded individual who share our values & sentiment to join us!
Job Highlights
Job Description
About the Position
This is a Full Time Permanent Position.
Key Responsibilities may include, and not limited to
Requirements:
If you think you are the right person for this challenging and rewarding role, we’d love to hear from you. Please apply by sending your resume and cover letter online.
Perks & Benefits
About Sonata GBW
For over 26 years, we have been measuring customer experience, helping some of the best known brands and retailers to improve their customer's experience. GBW stands for GAPbuster Worldwide, and true to our name we now have teams and offices around the world, providing measurement programmes in over 100 countries. In 2020, we were delighted to become part of Sonata Software, a publicly listed business with $1 billion market capitalisation and the fastest growing business of its kind. Today, as Sonata-GBW, we’re looking to grow our terrific team to support the next stage of our plans.
Our Values
GBW operates to the following 4 values throughout our business:
Job Function
Coordinates between customers and internal department; process orders, prepare correspondences and fulfil customer needs to ensure customer satisfaction.
Job Responsibilities
Job Requirements
Competency Requirements
Only shortlisted candidates will be notified
Compensation & Benefits
Nitto Denko Materials (M) Sdn. Bhd. (NMM) began operation in 1994. We provide various types and application adhesive tapes for the semiconductors, electronic, automotives and other industries in Malaysia and internationally.
From operating a few tape-cutting machines in the beginning, NMM has grown, today we are evolving into a fully functional tape manufacturing company.
In our quest to provide the highest quality products whilst in compliance with the environment, safety and health system, NMM has been accorded the ISO9001, ISO 14001 and OHSAS 18001 certifications by the respected international certification bodies.
With our policy for continual improvements and our commitments to support our customers, the R&D division has been set up in 2002 to cater to customer’s aggressive need for technical excellence.
工作職能
協調客戶與內部部門之間的關係;處理訂單、準備信件並滿足客戶需求,以確保客戶滿意。
工作職責
工作要求
能力要求
只有入圍者才會被通知
薪資與福利
Nitto Denko Materials (M) Sdn. Bhd. (NMM) began operation in 1994. We provide various types and application adhesive tapes for the semiconductors, electronic, automotives and other industries in Malaysia and internationally.
From operating a few tape-cutting machines in the beginning, NMM has grown, today we are evolving into a fully functional tape manufacturing company.
In our quest to provide the highest quality products whilst in compliance with the environment, safety and health system, NMM has been accorded the ISO9001, ISO 14001 and OHSAS 18001 certifications by the respected international certification bodies.
With our policy for continual improvements and our commitments to support our customers, the R&D division has been set up in 2002 to cater to customer’s aggressive need for technical excellence.
工作亮點
職位描述
關於職位
這是一個全職永久職位。
主要職責可能包括但不限於
要求:
如果您認為自己是擔任這一充滿挑戰且回報豐厚的職位的合適人選,我們很樂意聽取您的意見。請透過線上發送您的履歷和求職信進行申請。
津貼和福利
About Sonata GBW
For over 26 years, we have been measuring customer experience, helping some of the best known brands and retailers to improve their customer's experience. GBW stands for GAPbuster Worldwide, and true to our name we now have teams and offices around the world, providing measurement programmes in over 100 countries. In 2020, we were delighted to become part of Sonata Software, a publicly listed business with $1 billion market capitalisation and the fastest growing business of its kind. Today, as Sonata-GBW, we’re looking to grow our terrific team to support the next stage of our plans.
Our Values
GBW operates to the following 4 values throughout our business:
Job Highlights:
Main Purpose of Job:
Job Description:
Job Requirement
Perks & Benefits
Overview
AEON Credit Service is a leading consumer financing provider with business operations in Japan, Malaysia, Hong Kong, Thailand, Taiwan and China. The Company has established a strong presence in Malaysia since 1996 to provide easy payment schemes for purchase of consumer goods and a personal financing scheme based on Syariah principles.
Our business philosophy is based on "Customer Satisfaction" and we strive to make a positive contribution to our customer's lifestyles. AEON Credit has more than 10 branches in East and West Malaysia. In line with our rapid business expansion, we are extending our service network to new locations to better serve our customers.
Why Join AEON Credit?
At AEON Credit, we believe in "Customers First". To commit to this, we focus on enhancing our customer's convenience and continually provide them with value-added financial services to help them meet their lifestyle needs.
AEON Credit is an exciting and dynamic place to work. As a fast-growing consumer financing company, we are always looking to recruit exceptional individuals who strive for excellence. We seek visionary individuals that take initiative and are innovative, results-oriented and independent.
Join us in our mission to benefit our customers by providing them with the very best set of consumer financial services to better serve our customers' needs and to continue our contribution to the community.