Total 1 Information Technology job vacancies in kuching

BROAD FUNCTIONS:

• Provide 24x7 IT Services Operation and Infrastructure (Level 1) support.
• Coordinate IT Infrastructure Problem Management and escalation.
• Coordinate with Global team to perform site testing and buyoff.
• Manage site IT Infrastructure hardware and software deployment and configuration.
• Provide technical support to critical users.
• Provide site mobile communication support to corporate and remote users.
• Carry out assigned task to ensure the quality of product, and prevent environmental pollution, workplace incidents, injury, and ill health.
• Participate in related risk assessment activities e.g. BPM, HIRADC, ERA, RA, BIA, BCP

RESPONSIBILITIES :

• First level IT support for MFG (4 Shift) covering all IT areas such as MFG IT hardware and software support, Office/Deskside support, Network/Telecom support, and Data Center operations support.
• Responsible for nightshift/Weekend/PH IT-helpdesk support
• To assist daily IT operations support.
• To assist on network/telecom/server related project/assignment/task.
• Ensure SOX compliance, security control, standardization, documentation, planning and delivery.
• Assist IT engineers on project implementation, assignment, system troubleshooting, testing and maintenance activities.
• Application performance monitoring and feedback on any improvement plan.