Manager, Food Safety & Quality
2 weeks ago
About The Role:We are looking for a talented Food Safety & Quality Manager who is able to support the expansive growth of our dark store business,.....
About The Role:
We are looking for a talented Food Safety & Quality Manager who is able to support the expansive growth of our dark store business, pandamart. The role will directly influence the day-to-day decision making within our Food Safety & Quality Management across our Malaysia portfolio.
This role will be based in Bangsar South (countrywide-mobility required) and will report to the Head of Dmart in the QCommerce Department.
Responsibilities:
- Oversee the Food Safety & Quality Management (FSQM) with our supplier partners in terms of quality policies and standards
- Record, monitor and action on store operational performance against our food safety standards to improve key operational metrics including shrinkage and availability
- Help strengthen FSQM policies and enable across all stores within Malaysia’s portfolio
- Deliver training to suppliers, warehouse managers and senior leaders to create a strong knowledge centered on FSQM
- Perform monthly audits at our stores and distribution centers
- Monitor and own the customer-experience journey including actionable items on how to improve the incident rate
- Work closely with every store-level manager with data-driven insights on how to improve and align their operational SOPs
Official account of Jobstore.
