Total 32 job vacancies by Citi

Key Responsibilities:

• Designing, implementing, and maintaining computer systems and networks to meet organizational requirements.
• Evaluating existing systems and proposing improvements or upgrades to enhance performance, security, and reliability.
• Troubleshooting system and network issues, identifying root causes, and implementing solutions in a timely manner.
• Collaborating with other IT professionals to integrate systems and ensure compatibility across platforms.
• Providing technical support and guidance to end-users, assisting with software/hardware installation, configuration, and troubleshooting.
• Monitoring system performance and security, implementing preventive measures to mitigate potential risks.
• Documenting system configurations, procedures, and troubleshooting steps for knowledge sharing and future reference.
• Participating in the planning and execution of system upgrades, migrations, and maintenance activities.

Qualifications and Requirements:

• Bachelor's degree in Computer Science, Information Technology, or related field.
• Proven experience in systems engineering or a similar role, with a strong understanding of computer systems and networks.
• Proficiency in operating systems (e.g., Windows, Linux), networking protocols, and infrastructure components (servers, routers, switches, etc.).
• Familiarity with virtualization technologies (e.g., VMware, Hyper-V) and cloud computing platforms (e.g., AWS, Azure).
• Strong problem-solving skills and the ability to analyse complex technical issues.
• Excellent communication skills, both verbal and written, for effectively interacting with team members and stakeholders.
• Ability to work independently as well as part of a collaborative team environment.
• Strong attention to detail and a proactive approach to identifying and addressing system issues.
• Certification in relevant technologies (e.g., Microsoft Certified Systems Engineer, Cisco Certified Network Associate) is a plus.
• Willingness to stay updated on emerging technologies and industry trends to continuously improve system capabilities.
• Flexibility to work outside regular business hours, when necessary, particularly during system upgrades or maintenance activities.

Interested candidates are invited to apply online.

Thank you for applying!

Note: Only shortlisted candidates will be contacted for further evaluation.

The Collections Specialist 4 performs moderately complex and varied assignments. Most of the impact is related to quality of execution. Works with limited supervision. May service an expansive array of products/services. Demonstrates technical/administrative expertise. Applies specialized functional area skills and basic knowledge including underlying professional/technical principles or standards. The technical procedures for this level are well defined. Understands how duties relate with others in the team/unit and how the unit integrates with others in accomplishing the work of the function. Exchanges moderately complex information with others. There may be occasional handling of awkward contacts. Basic knowledge of the organization and its policies required. Applies research, information gathering and analysis skills to factual information. Applies judgment based on practice and precedence. Selects the best course of action from a broad array of defined options, understanding the consequences of each.

Responsibilities:

• Performs Collections Specialist 3 duties plus: Uses advanced negotiation skills to resolve escalated calls. Coaches trains lower level Collectors and new team members. Prioritizes workflow to help identify process improvements. Interprets procedures instructions by choosing among alternatives to resolve problems. Works under limited supervision. May support an expansive array of products services. Demonstrates technical administrative expertise. Applies specialized functional area skills and basic knowledge including underlying professional technical principles or standards, which are well defined. Understands how duties relate with others in the team unit and how the unit integrates with others in accomplishing the work of the function.
• Uses advanced negotiation skills to resolve High Risk calls.
• Coaches/trains lower level Collectors and new team members.
• Prioritizes workflow to help identify process improvements.
• Interprets procedures/ instructions by choosing among alternatives to resolve problems.
• Works under limited supervision. May support an expansive array of products/services.
• Demonstrates technical/administrative expertise.
• Applies specialized functional area skills and basic knowledge including underlying professional/technical principles or standards, which are well defined.
• Understands how duties relate with others in the team/unit and how the unit integrates with others in accomplishing the work of the function
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• Previous Collections experience preferred
• Work under pressure. Decision making, Problem solving. Negotiation
• Prior work experience would provide a basic knowledge activities, policies, and procedures of the work area
• 1-3 years experience

Education:

• High School diploma or equivalent

------------------------------------------------------

Job Family Group:

Operations - Collections Default

------------------------------------------------------

Job Family:

Core Collections

------------------------------------------------------

Time Type:

Full time

------------------------------------------------------

Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting

The Ops Support Associate 2 is an entry-level position responsible for providing operations support services, including but not limited to; record/documentation maintenance, storage & retrieval of records, account maintenance, imaging and the opening of accounts in coordination with the Operations - Core Team. Additionally, the Ops Support Associate 2 serves as the liaison between operations staff, relationship managers, project managers, custodians and clients. The overall objective of this role is to provide day-to-day operations support in alignment with Citi operations support infrastructure and processes.

Responsibilities:

• Identify, analyze, and solve key issues of assigned area and deliver supporting documents to corresponding areas
• Assist with the management of various reports, including business reporting, monthly operating report, and business scorecard and provide constant and clear communication regarding local policies and processes
• Assist in the execution and monitoring of processes and data, ensuring efficiency and client satisfaction
• Organize, develop, and maintain Continuity of Business, Resolution planning and Business Review Templates
• Administer and maintain applications for the generation of Dashboards indicators in the effectiveness of processes
• Monitor requirements related to compliance with Corporate Policies
• Monitor and implement corrective actions derived from MCA reviews and other control entities
• Conduct administration activities for collections, including maintaining applications, providing support to collections administration systems and implementing global and local projects in the collection process
• Fulfilling the clients’ necessities while providing an exceptional client experience is the expected behavior from all our employees and it will be measured by specific metrics.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 2-5 years of relevant experience
• Proficient in Microsoft Office
• Consistently demonstrates clear and concise written and verbal communication skills
• Ability to work in fast pace and changing environment
• Ability to analyze data and solve problems
• Proven organizational and time management skills

Education:

• Bachelor’s degree/University degree or equivalent experience

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

English 85%

Portuguese 90%

Spanish 90%

------------------------------------------------------

Job Family Group:

Operations - Core

------------------------------------------------------

Job Family:

Operations Support

------------------------------------------------------

Time Type:

Full time

------------------------------------------------------

Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting

The KYC Operations Manager is an intermediate management-level position responsible for providing full leadership and direction to a team of employees to provide Anti-Money Laundering (AML) monitoring, governance, oversight and regulatory reporting services in coordination with the Compliance and Control team. The overall objective of this role is to ensure the development and management of a dedicated internal KYC (Know Your Client) program at Citi.

Responsibilities:

• Manage and lead KYC operations, including executing processes in accordance with Citi compliance policies and overseeing the KYC control environment
• Perform program management of existing Business As Usual (BAU)/Refresh process with scope to migrate further functions globally
• Provide people management and development responsibilities and ensure team service level standards are met
• Liaise with Compliance department and senior management within business units supported
• Oversee new client onboarding and implement process enhancements to improve client onboarding experience
• Provide Management Information System (MIS) reporting to senior management and ensure delivery of targets within timelines dictated by BAU and Refresh Program
• Monitor account refresh activity daily to ensure regulatory/document requirements are met
• Perform quality reviews on new client and refresh cases, ensuring a high level of quality before cases are finalized
• Maintain ‘Book of Work’ for new system releases and enhancements to existing infrastructure
• Has the ability to operate with a limited level of direct supervision.
• Can exercise independence of judgement and autonomy.
• Acts as SME to senior stakeholders and /or other team members.
• Ability to manage teams. 
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

Qualifications:

• 5-8 years of relevant KYC experience
• English 90% (written and oral)
• Bachelor's degree/University degree or equivalent experience
• Customer service experience is required

------------------------------------------------------

Job Family Group:

Compliance and Control

------------------------------------------------------

Job Family:

Business KYC

------------------------------------------------------

Time Type:

------------------------------------------------------

Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting

El Analista de Nómina 2 es una función profesional de un empleado en desarrollo. Aplica conocimientos específicos del área en el control, la examinación, el análisis o la evaluación de procesos y datos. Identifica brechas en las políticas y formula políticas. Interpreta datos y realiza recomendaciones. Investiga e interpreta información basada en los hechos. Identifica incongruencias en los datos o resultados, define problemas de negocios y formula recomendaciones sobre políticas, procedimientos o prácticas. Integra conocimiento disciplinario establecido dentro de su propia área de especialidad con la comprensión básica de las prácticas de la industria relacionadas. Debe tener una buena comprensión del modo en que el equipo interactúa con otros para lograr los objetivos del área. Desarrolla un conocimiento de trabajo de las prácticas y normas de la industria. Tiene un impacto limitado pero directo en la empresa, a través de la calidad de las tareas o los servicios proporcionados. El impacto del ocupante del puesto está limitado a su propio equipo.

Responsabilidades:

• El Analista de Nómina 2 realiza análisis de negocios para RR. HH. y la organización de operaciones de Nómina.
• Crear e implementar procedimientos internos y requisitos del negocio.
• Crear y gestionar el análisis del negocio y la documentación de especificaciones de cambios en el sistema.
• Desarrollar e implementar planes de pruebas de aplicaciones de usuarios; ejecutar planes de pruebas e identificar discrepancias.
• Resolver discrepancias con el personal técnico o de negocios, implementar medidas correctivas y volver a realizar pruebas según sea necesario.
• Interpreta datos y realiza recomendaciones.
• Evaluar adecuadamente el riesgo cuando se toman decisiones comerciales, demostrando una consideración particular por la reputación de la empresa y protegiendo a Citigroup, sus clientes y activos, al impulsar el cumplimiento de las leyes, las reglas y los reglamentos correspondientes, acatando la política, aplicando un juicio ético sólido en relación con el comportamiento personal, la conducta y las prácticas comerciales y escalando, administrando e informando los problemas de control con transparencia
• Calculo de nomina ordinaria, especiales, fiiquitos,
• Calculo de SUA, confrontas con emisiones del IMSS, determinación del salario base de cotización
• Timbrado de recibos de nómina, conciliacion con la autoridad
• Calculo de impuesto sobre nomina, validación de calculos
• Seguimiento de solicitudes de nomina por medio de Ticket
• Reportes y conciliaciones de registros contables

Calificaciones:

• Entre 0 y 2 años de experiencia relevante.
• Comprensión comprobada del modo en que el equipo interactúa con otros para lograr los objetivos del área.
• Conocimientos específicos del área en el control, la examinación, el análisis o la evaluación de procesos y datos.

Educación:

• Licenciatura/título universitario o experiencia equivalente.

Experiencia en análisis y control de nómina, validaciones de nómina de acuerdo con procesos citi

------------------------------------------------------

Job Family Group:

Operations - Services

------------------------------------------------------

Job Family:

Payroll

------------------------------------------------------

Time Type:

Full time

------------------------------------------------------

Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting

The Data/Information Mgt Sr Anlst is a seasoned professional role. Applies in-depth disciplinary knowledge, contributing to the development of new techniques and the improvement of processes and work-flow for the area or function. Integrates subject matter and industry expertise within a defined area. Requires in-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the function and overall business. Evaluates moderately complex and variable issues with substantial potential impact, where development of an approach/taking of an action involves weighing various alternatives and balancing potentially conflicting situations using multiple sources of information. Requires good analytical skills in order to filter, prioritize and validate potentially complex and dynamic material from multiple sources. Excellent communication and diplomacy skills are required. Regularly assumes informal/formal leadership role within teams. Involved in coaching and training of new recruits. Significant impact in terms of project size, geography, etc. by influencing decisions through advice, counsel and/or facilitating services to others in area of specialization. Work and performance of all teams in the area are directly affected by the performance of the individual.

Responsibilities:

• This function covers incumbents responsible for various data activities, which include database administration, data analysis, maintenance, data quality, and database management or database architecture / design engineering
• Responsible for following established guidelines and identifying and resolving problems
• Use some independence of thought but to refer more complex problems to supervisors or other experts
• Contribute to work flow or process change and redesign, and to form a basic understanding of the specific product or process
• Accountable for regular reporting or process administration as owner
• May direct day-to-day work of junior level employees, but will not typically have formal management role
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 5-8 years of experience
• Ability to think strategically, creatively problem solve, and the ability to engage resources outside of their direct control to achieve objectives
• Working experience in a quantitative field
• Experience in segmentation, modeling, and optimization
• Understanding of the consumer lending market and customer life cycle
• Know-how on analytic tools (SAS E-miner, Knowledge Seeker, SPSS etc.)

Education:

• Bachelors/University degree or equivalent experience

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

In the People Analytics & Insights team at Citigroup, we solve business problems with workforce and business data.  We conduct analyses and use behavioral science to provide actionable insights and enable evidence-based decision making. Actionable insights lead to best decisions about people – individuals, teams, and organizations – to drive business performance.

The “Assistant Vice President, Reporting Partner” will be the key relationship manager for various stakeholders and project manage high-impact analytical studies that answer key questions.

-Desirable experience on HR Data/KPI´s/ and reports, HR experience on systems and data analytcs.

-Experience presenting to senior leadership.

-Data understanding/ Data Analytics

-Creation of insights reports

-Excel usage (intermediate -advanced)

-Power Point usage (intermediate -advanced)

-Desirable Tableu usage (basic)

-Good communications skills.

-Advanced English required (speaking, reading, writing)

Key Responsibilities:

• Partner with colleagues across People Analytics and HR to conduct analyses and provide recommendations for actions that will have the maximum impact
• Manage projects from start to finish, including ideation, design, execution, change management, and iteration
• Lead project teams, providing guidance on execution and ensuring delivery of a final product that exceeds stakeholders’ expectations
• Visualize findings and tell a compelling story with data to present insights in an effective and usable manner
• Identify data patterns and trends and provide insights to enhance decision making capabilities
• Gather data to measure the effectiveness of new initiatives and improve analyses going forward

The ideal candidate will have:

• Bachelors/University degree, Master’s degree preferred
• Experience working in analytics in a global environment with complex data
• Knowledge of Human Resources data, terminology and systems, especially with a focus on talent, promotion and/or performance management data
• Excellent presentation and communication skills
• Strong analytical, problem solving and project management skills
• Knowledge of statistical analysis and techniques

Skills in R, Python, SQL, and/or Tableau are a plus

-------------------------------------------------

Job Family Group:

Decision Management

-------------------------------------------------

Job Family:

Data/Information Management

------------------------------------------------------

Time Type:

Full time

------------------------------------------------------

Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting

The Data/Information Mgt Sr Anlst is a seasoned professional role. Applies in-depth disciplinary knowledge, contributing to the development of new techniques and the improvement of processes and work-flow for the area or function. Integrates subject matter and industry expertise within a defined area. Requires in-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the function and overall business. Evaluates moderately complex and variable issues with substantial potential impact, where development of an approach/taking of an action involves weighing various alternatives and balancing potentially conflicting situations using multiple sources of information. Requires good analytical skills in order to filter, prioritize and validate potentially complex and dynamic material from multiple sources. Excellent communication and diplomacy skills are required. Regularly assumes informal/formal leadership role within teams. Involved in coaching and training of new recruits. Significant impact in terms of project size, geography, etc. by influencing decisions through advice, counsel and/or facilitating services to others in area of specialization. Work and performance of all teams in the area are directly affected by the performance of the individual.

Responsibilities:

• This function covers incumbents responsible for various data activities, which include database administration, data analysis, maintenance, data quality, and database management or database architecture / design engineering
• Responsible for following established guidelines and identifying and resolving problems
• Use some independence of thought but to refer more complex problems to supervisors or other experts
• Contribute to work flow or process change and redesign, and to form a basic understanding of the specific product or process
• Accountable for regular reporting or process administration as owner
• May direct day-to-day work of junior level employees, but will not typically have formal management role
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 5-8 years of experience
• Ability to think strategically, creatively problem solve, and the ability to engage resources outside of their direct control to achieve objectives
• Working experience in a quantitative field
• Experience in segmentation, modeling, and optimization
• Understanding of the consumer lending market and customer life cycle
• Know-how on analytic tools (SAS E-miner, Knowledge Seeker, SPSS etc.)

Education:

• Bachelors/University degree or equivalent experience

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

In the People Analytics & Insights team at Citigroup, we solve business problems with workforce and business data.  We conduct analyses and use behavioral science to provide actionable insights and enable evidence-based decision making. Actionable insights lead to best decisions about people – individuals, teams, and organizations – to drive business performance.

The “Assistant Vice President, Reporting Partner” will be the key relationship manager for various stakeholders and project manage high-impact analytical studies that answer key questions.

-Desirable experience on HR Data/KPI´s/ and reports, HR experience on systems and data analytcs.

-Experience presenting to senior leadership.

-Data understanding/ Data Analytics

-Creation of insights reports

-Excel usage (intermediate -advanced)

-Power Point usage (intermediate -advanced)

-Desirable Tableu usage (basic)

-Good communications skills.

-Advanced English required (speaking, reading, writing)

Key Responsibilities:

• Partner with colleagues across People Analytics and HR to conduct analyses and provide recommendations for actions that will have the maximum impact
• Manage projects from start to finish, including ideation, design, execution, change management, and iteration
• Lead project teams, providing guidance on execution and ensuring delivery of a final product that exceeds stakeholders’ expectations
• Visualize findings and tell a compelling story with data to present insights in an effective and usable manner
• Identify data patterns and trends and provide insights to enhance decision making capabilities
• Gather data to measure the effectiveness of new initiatives and improve analyses going forward

The ideal candidate will have:

• Bachelors/University degree, Master’s degree preferred
• Experience working in analytics in a global environment with complex data
• Knowledge of Human Resources data, terminology and systems, especially with a focus on talent, promotion and/or performance management data
• Excellent presentation and communication skills
• Strong analytical, problem solving and project management skills
• Knowledge of statistical analysis and techniques

Skills in R, Python, SQL, and/or Tableau are a plus

-------------------------------------------------

Job Family Group:

Decision Management

-------------------------------------------------

Job Family:

Data/Information Management

------------------------------------------------------

Time Type:

Full time

------------------------------------------------------

Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting

The Ops Sup Analyst 1 is an entry-level position responsible for providing operations support services, including but not limited to; record/documentation maintenance, storage & retrieval of records, account maintenance, imaging and the opening of accounts in coordination with the Operations - Core Team. Additionally, the Ops Sup Analyst 1 serves as the liaison between operations staff, relationship managers, project managers, custodians and clients. The overall objective of this role is to provide day-to-day operations support in alignment with Citi operations support infrastructure and processes.

Responsibilities:

• Perform business analysis and documentation of the current and future state of Client Reports and Advices (client communication letters, notices, and confirms)
• Provide regular status updates for all project participants and create presentations for steering committee updates
• Work with various Legal & Compliance teams to obtain sign-off on all regulatory business requirements
• Serve as primary liaison between the key business stakeholder and technology, including recommending business priorities by advising stakeholders on options, risks, costs, prioritizations, and delivery timelines
• Recommend business priorities by advising stakeholders on options, risks, costs, prioritizations, and delivery timelines
• Create and facilitate training sessions, webcast demos and write User Acceptance Test scripts and business scenarios against specified requirements
• Create, manage and maintain project plans and act as the project manager for all follow ups across various departments
• Work on multiple projects in parallel focusing on continued delivery of regulatory client deliverables, such as legal statements/performance reporting/advices/letters/notices
• Fulfilling the clients’ necessities while providing an exceptional client experience is the expected behavior from all our employees and it will be measured by specific metrics.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• Previous relevant experience preferred
• Proficient in Microsoft Office
• General knowledge of client reporting across the industry and our competitors
• Working knowledge of SQL environments and database queries
• Proven organization and time management skills
• Demonstrated problem-solving and decision-making skills
• Consistently demonstrates clear and concise written and verbal communication skills

Education:

• Bachelor’s degree/University degree or equivalent experience

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

-Deseable experiencia en contrataciones, recolección de documentación, agendamiento de entrevistas y/o elaboración de cartas ofertas.

-Deseable experiencia en manejo de sistemas de tickets/ requerimientos, manejo de Wday.

-Deseable manejo portugués (básico)

-Indispensable manejo de inglés intermedio

-Manejo de Office (Excel, power point)

-Habilidades de comunicación, resolución de problemas y trabajo bajo presión.

-------------------------------------------------

Job Family Group:

Operations - Core

-------------------------------------------------

Job Family:

Operations Support

------------------------------------------------------

Time Type:

Full time

------------------------------------------------------

Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting

The Fiduciary Monitoring Officer is an exciting role that is suitable for those with prior depositary and/or NAV experience. The successful candidate will be part of the wider Depositary team within Citi and will deliver a best in class service to all clients. Reporting directly to the Head of Fiduciary Monitoring Unit, this dynamic role encompasses all aspects of the Depositary offering and provides great exposure to market leaders in the Fund Industry in Ireland and throughout Europe. If successful, you will be expected to;

• Provide best in class service to an important client base.
• Demonstrate a strong understanding of applicable regulations (UCITS/AIFMD/SFDR) and apply this knowledge to your daily tasks.
• Have the ability to understand complex investment and borrowing breaches (particularly UCITS) and discuss such issues with clients.
• Deal with most problems independently with latitude to solve complex problems.
• Integrate in-depth specialty area knowledge with a solid understanding of industry standards and practices.
• Have a good understanding of how the team and area integrate with others in accomplishing the objectives of the Depositary.
• Apply analytical thinking and knowledge of data analysis tools and methodologies.
• Have strong attention to detail when making judgments and recommendations based on the analysis of factual information.
• Typically deal with variable issues with potentially broader business impact and be able to recognise such issues.
• Apply professional judgment when interpreting data and results.
• Break down information in a systematic and communicable manner.
• Have strong communication and diplomacy skills in order to exchange potentially complex/sensitive information.
• Have a direct impact on the function of the business through close contact with the businesses' core activities.
• Quality and timeliness of service provided will affect the effectiveness of own team and other closely related teams.

Responsibilities:

• Completion of investment and borrowing checks (manual and automated), cash flow monitoring, asset register and asset title verification checks.
• Tracking all issues on relevant logs and communication of issues to clients.
• Completion of monthly/quarterly client/board reporting.
• Completion and reporting of automated/manual investment breaches, price errors, trading errors, transfer agency errors.
• Assist with the timely and accurate set-up of new funds from the standpoint of investment monitoring, NAV review, cash flow monitoring and asset register.
• Build regulatory knowledge, keeping abreast of all updates to UCITS/AIFMD regulations affecting funds.
• Participation with other Trustee jurisdictions on projects associated with regulatory change (eg UCITS, AIFMD and SFDR) and process enhancement and standardisation.
• Assist in effective oversight of Trustee Operations COE Warsaw.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients, and assets, by driving compliance with applicable laws, rules, and regulations, adhering to Policy, applying sound ethical judgment regarding personal behaviour, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• Experience in financial services, preferably in Depositary, Fund Accounting, Audit, Compliance, Regulatory, Risk, Control function.
• Good technical knowledge of financial instruments and interest in developing an understanding of regulations.
• Experience with Mig21 and Charles River, or similar investment compliance tool, is a bonus.

Education:

• Bachelor’s/University degree or equivalent experience.

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

-------------------------------------------------

Job Family Group:

Product Management and Development

-------------------------------------------------

Job Family:

Fiduciary Services

------------------------------------------------------

Time Type:

Full time

------------------------------------------------------

Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting

The Tax Manager provides full leadership and supervisory responsibility. Provides operational/service leadership and direction to team(s). Applies in-depth disciplinary knowledge through provision of value-added perspectives or advisory services. May contribute to the development of new techniques, models and plans within area of expertise. Strong communication and diplomacy skills are required. Generally has responsibility for volume, quality, timeliness of end results and shared responsibility for planning and budgets. Work affects an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family. Full supervisory responsibility, ensuring motivation and development of team through professional leadership to include duties such as performance evaluation, compensation, hiring, disciplinary and terminations as well as direction of daily tasks and responsibilities.

Responsibilities:

• Responsible for the overall management of the tax liabilities, of Citi, both directly and in connection with transactions with clients, including the related compliance, financial reporting, planning and controversy processes.
• Contributes to the planning, accounting, filing and the reporting of tax liability of the company.
• Assists in determining and compiling information required to satisfy income tax filing and related requirements at all levels of jurisdiction.
• May participate in managing payments to tax authorities in compliance with specific tax regulations.
• Manages professional team(s) and department(s).
• Integrates expertise and industry expertise within a defined area.
• Advises on standards around which others will operate.
• Requires in-depth knowledge of how areas harmoniously integrate within the sub-function.
• Coordinates and contributes to the goals of the entire function.
• Uses communication and diplomacy skills to guide and influence others, in particular colleagues in other areas and occasionally external customers.
• Manages a small team, or function as a single incumbent with management responsibilities for a function.
• Perform other duties and functions as assigned
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

Qualifications:

• 5-8+ years of experience

Education:

• Bachelors degree

This position consists of carrying out tax compliance and tax accounting functions including:

• Technical knowledge of taxes: income and non-income taxes, VAT, withholding taxes, and related tax matters for countries covered by the LATAM Tax Centralization Unit (TCU) following Risk and Controls Guidelines.
• Interaction with vendors, managing different deadlines, coordinating with different areas.
• Scheduling different tasks and following upon their completion.
• Providing analysis on different tax matters, particularly on tax advisory and tax litigation
• Interaction with different stakeholders in the related countries and the region in functions like Finance, Operations, Businesses, plus external counsels hired to assist in tax compliance matters, plus with Corporate Tax as well as with Regional Finance representatives.

Knowledge/Experience:

• Graduated in Law, a specialization in tax law would be an advantage.
• Previous tax experience, at least 4 years would be an advantage.
• Be able to demonstrate experience with tax matters.
• Excellent working knowledge of MS Office.
• Knowledge of financial sector would be an advantage.
• Able to demonstrate experience of suggesting pragmatic solutions to problems and conclude where appropriate.
• Demonstrate experience of working to multiple deadlines.
• Be able to work unsupervised on day-to-day responsibilities.
• Demonstrate experience of working as part of a team to achieve team goal
• Demonstrate ability to manage several different issues and be able to manage own time appropriately.
• Demonstrate an ability to quickly understand new technical issues.

Skills:

• Experience in tax audits and tax advisory
• Analytical skills
• English advanced at least B2.
• MS Office literacy,
• Strong interpersonal skills and a team player

Qualifications:

• Graduate degree in law.
• Previous Tax experience related to one or some of the following LATAM countries: Costa Rica, Honduras, Guatemala, El Salvador, Panamá, Dominican Republic, Perú and Ecuador.
• Preferable to have work experience in US multinationals
• Very good knowledge of MS Office, especially Excel.

Competencies:

• Very good analytical skills.
• Excellent organizational and verbal/written communication skills.
• Able to organize and prioritize own workload to accomplish variety of tasks within defined timelines.
• Strong interpersonal skills.
• Motivated self-starter

-------------------------------------------------

Job Family Group:

Finance

-------------------------------------------------

Job Family:

Tax

------------------------------------------------------

Time Type:

Full time

------------------------------------------------------

Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting

The Engineering Lead Analyst is a senior level position responsible for leading a variety of engineering activities including the design, acquisition and deployment of hardware, software and network infrastructure in coordination with the Technology team. The overall objective of this role is to lead efforts to ensure quality standards are being met within existing and planned framework.

Responsibilities:

• Serve as a technology subject matter expert for internal and external stakeholders and provide direction for all firm mandated controls and compliance initiatives, all projects within the group and in creating a technology domain roadmap
• Ensure that all integration of functions meet business goals
• Define necessary system enhancements to deploy new products and process enhancements
• Recommend product customization for system integration
• Identify problem causality, business impact and root causes
• Exhibit knowledge of how own specialty area contributes to the business and apply knowledge of competitors, products and services
• Advise or mentor junior team members
• Impact the engineering function by influencing decisions through advice, counsel or facilitating services
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 6-10 years of relevant experience in an Engineering role
• Experience working in Financial Services or a large complex and/or global environment
• Project Management experience
• Consistently demonstrates clear and concise written and verbal communication
• Comprehensive knowledge of design metrics, analytics tools, benchmarking activities and related reporting to identify best practices
• Demonstrated analytic/diagnostic skills
• Ability to work in a matrix environment and partner with virtual teams
• Ability to work independently, multi-task, and take ownership of various parts of a project or initiative
• Ability to work under pressure and manage to tight deadlines or unexpected changes in expectations or requirements
• Proven track record of operational process change and improvement

Education:

• Bachelor’s degree/University degree or equivalent experience
• Master’s degree preferred

This Oracle DBA position is to provide Database support for Citi’s Oracle Databases with an emphasis on problem solving, troubleshooting Production issues, provide guidance to App teams on database performance tuning items and ensure database stability, availability and also provide support to upgrade, migrate and patch systems. This position requires to work in a fast-paced, large scale and very diverse 24x7 environment. DBA team member will work with multiple support teams located in MX, NAM, EMEA, APAC regions working together adopting follow-the-sun support model. Additional responsibilities include managing and documenting projects and executing process and delivering improvements.

Responsibilities:

• Oracle databases support for critical Oracle database systems.
• Monitor and address database alerts/issues, capacity constraints, and performance related items.
• Knowledge of Oracle DataGuard replication and physical standby for Disaster recovery.
• Fully analyze performance issues, identify tuning opportunities and advise developers on SQL tuning options.
• Interact and communicate with application developers and support teams to understand and articulate.
• Drive Root Cause Analysis (RCA) post restoration of service
• Design testing approaches, complex processes, reporting streams, and create automation of repetitive tasks
• Be a part of DBRE’s (database reliability engineers) team to meet targets and SLA objectives.
• Review requirement documents, define hardware requirements and examine and update processes and procedures as necessary

Qualifications:

• Ability to communicate technical concepts to non-technical audience
• Knowledge of UNIX scripting and automation experience preferred.
• Knowledge of automation tools like ANSIBLE and automation scripting / fixing - Desirable
• Knowledge of Oracle database installation / configuration best practices and Database upgrade/migration approaches.
• Extensive experience with of Oracle Data Guard replication setup, maintenance, and troubleshooting
• Experience with various Oracle Database high availability solutions and Oracle Golden Gate replication
• Knowledge of database internals/views to help troubleshoot issues.
• Skills to identify tuning opportunities, implement improvements and advise developers on SQL tuning options.
• Ability to develop projects required for design of metrics, analytical tools, benchmarking activities and best practices
• Ability to work with virtual / in-person teams, and work under pressure / to a deadline
• Experience in a Financial Services or large complex and/or global environment preferred
• Effective written and verbal communication skills
• Effective analytic/diagnostic skills
• Ability to communicate technical concepts to non-technical audience

Education:

• Bachelor’s/University degree, Master’s degree preferred

-------------------------------------------------

Job Family Group:

Technology

-------------------------------------------------

Job Family:

Systems & Engineering

------------------------------------------------------

Time Type:

Full time

------------------------------------------------------

Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting

Job Summary

The Financial Administration Senior Analyst, Assistant Vice-President (“AVP”) oversees the preparation of monthly, semi-annual and annual reports for investment companies in accordance with U.S. Generally Accepted Accounting Principles (“GAAP”) and Securities and Exchange Commission (“SEC”) requirements. The AVP collaborates with other members of Financial Administration to support the analysis, monitoring, and implementation of expense budgets, timely payment of fund expenses, monthly and annual excise distribution processes, along with other reporting such as Total Returns, Board reporting and year-end tax reporting requirements.

• Are the primary contact for clients; respond proactively to internal and external client inquiries
• Manage the preparation of financial statements and review SEC filings (e.g. N-PORT, N-MFP, N-CSR, N-CEN and 24F-2, N-1A etc.)
• Are the primary contact of the annual audit process
• Are responsible for timely and accurate expense budgeting and payments
• Oversee monthly and quarterly client reporting (e.g. Total Returns and preparation of Board reports)
• Demonstrate an advanced understanding of investment types, mutual funds, ETFs and financial markets
• Lead training sessions to increase the team’s knowledge
• Coordinates fund year-end reporting (e.g. 1099-NEC and ICI Reporting)
• Identifies and/or implements process improvements to reduce risk and improve efficiency
• Manage client projects and initiatives
• Participates in department committees and other initiatives

Qualifications

Job Specifications:

• Bachelor’s Degree in Accounting, Finance, or business-related area or equivalent work experience
• 5-7 years accounting or reporting experience in the registered investment company or financial services industry
• Prior team lead or supervisory experience preferred
• Experience with FIS InvestOne fund accounting platform, including MBOR and OLE functionality, is a plus
• Experience with Confluence Unity financial reporting platform, including Publishing and Workbook functionality, is a plus
• Advanced experience working with Microsoft Office applications required, specifically Excel

Ability to demonstrate the following attributes consistently:

• Excellent attention to detail, a sense of urgency for deadlines, and solid organizational skills
• Excellent written and verbal communication skills and interpersonal skills to foster client and internal relationships
• Oversee the completion of daily workflow in accordance to internal controls and procedures
• Proactively balance team resources and workflow requirements
• Willingness to work outside of normal work hours when necessarily, particularly during peak financial reporting cycles
• Conduct monthly coaching/feedback sessions with direct staff
• Escalate issues timely and appropriately to senior management
• Develop/deliver executive summary reporting to senior management and clients
• Oversee projects effectively
• Motivated to continuous self-improvement
• Ability to promote a positive working environment and influence others to embody the Citi Culture

-------------------------------------------------

Job Family Group:

Operations - Transaction Services

-------------------------------------------------

Job Family:

Fund Accounting

------------------------------------------------------

Time Type:

Full time

------------------------------------------------------

Primary Location:

Columbus Ohio United States

------------------------------------------------------

Primary Location Salary Range:

$81,600.00 - $122,400.00

------------------------------------------------------

Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting

The Program Management Sr Analyst is a seasoned professional role. Applies in-depth disciplinary knowledge, contributing to the development of new techniques and the improvement of processes and work-flow for the area or function. Integrates subject matter and industry expertise within a defined area. Requires in-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the function and overall business. Evaluates moderately complex and variable issues with substantial potential impact, where development of an approach/taking of an action involves weighing various alternatives and balancing potentially conflicting situations using multiple sources of information. Requires good analytical skills in order to filter, prioritize and validate potentially complex and dynamic material from multiple sources. Excellent communication and diplomacy skills are required. Regularly assumes informal/formal leadership role within teams. Involved in coaching and training of new recruits Significant impact in terms of project size, geography, etc. by influencing decisions through advice, counsel and/or facilitating services to others in area of specialization. Work and performance of all teams in the area are directly affected by the performance of the individual.

Responsibilities:

• Partners with internal teams to ensure marketing campaigns are designed and executed flawlessly to meet business goals.
• Engages in implementing test strategies, developing campaign schedules, BAU auditing, and applying critical thinking to identify and mitigate potential issues.
• Assesses for impacts and potential need for additional testing to ensure overall channel integrity.
• Collaborate with business partners to execute campaigns/initiatives that drive acquisitions growth and greater customer engagement.
• Identify and manage issues to resolution.
• Assist with monthly budget reconciliation and marketing invoice processing to ensure proper vendor execution.
• Manage internal legal and creative reviews and approvals for marketing campaigns.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 5-8 years’ experience
• Requires attention to detail, excellent project management skills, good communication and problem-solving skills.
• Excellent organization skills and ability to manage multiple tasks/projects at once.
• Creative problem solving and sense of ownership.
• Solid communication, presentation and project management skills.
• Ability to work well under tight deadlines in a fast-paced and team-oriented environment.

Education:

• Bachelors/University degree or equivalent experience

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

-------------------------------------------------

Job Family Group:

Marketing

-------------------------------------------------

Job Family:

Marketing Program Management

------------------------------------------------------

Time Type:

Full time

------------------------------------------------------

Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting

Responsibilities:

• Facilitate the development and implementation of a global ETF operations model among various locations in North America (NAM), Europe (EMEA), and Asia (APAC)
• Serve as a liaison between Fund Administration Operations (Fund Accounting and Financial Reporting) and ETF Operations teams within and among each region
•  Manage and monitor CPIS budget for ETF Operations (tech budget for Operations priorities)
• Manage ETF project implementations ranging in complexity from moderate to complex
• Using Agile, manage a team including tech partners and business analysts to provide requirements for ETF Operations projects in the ACES system
• Work with Operations management and staff to develop priorities to deliver a standardized, scalable global operating model with the goal of achieving superior operating leverage to provide a competitive advantage
• Determine key objectives, milestones, time frame, funding limitations, procedures for accomplishing projects, and allotment of available resources to various phases of projects
• Develop, review and communicate project plan(s) to peers and senior management
• Engage with project staff and stakeholders to outline project plan and to assign duties, responsibilities, and scope of authority
• Direct and coordinate activities of project stakeholders to ensure project progresses on schedule and within prescribed standards
• Track, follow up and support all requests through to completion, advising all involved parties when a request is complete.
•  Comply with all audit, regulatory and compliance directives.
•  Proactively identify/manage operational risk
• Implement best practice processes and controls to achieve high quality output and exceptional service delivery
• Manage the process of ETF systems implementations and also other systems that impact the ETF busienss
• ·         Drive partnership with other functional areas
• ·         Drive leadership and ownership in seeking solutions when crisis situations arise
• ·         Continuously seek to identify opportunities for efficiency and control improvements in the process, and implement such improvements whenever possible.

Demonstrated leadership and initiative with ability to take charge and accomplish tasks in a fast paced, large global firm

·         Demonstrated securities product and industry knowledge

·         Ability to establish and build trust with client and senior leadership throughout the business

·         Ability to work effectively and independently

·         Ability to work under pressure and adapt to a changing work environment

·         Ability to communicate clearly and concisely with multiple audiences in mind

·         Ability to effectively manage multiple internal and external relationships and projects

·         Ability to organize people and assign tasks to achieve the highest productivity

• Qualifications:
• ·         Bachelor’s degree or equivalent project management experience
• ·         Minimum 15 years business experience in Financial Services
• ·         Minimum 10 years of ETF Operations experience
• ·         Minimum 5 years Fund Accounting and ETF project experience
• ·         Proven track record for delivering and managing complex project / programs with a positive outcome for both the client and the firm
• ·         Experience developing and delivering operational strategic initiatives

·         

-------------------------------------------------

Job Family Group:

Operations - Transaction Services

-------------------------------------------------

Job Family:

Fund Accounting

------------------------------------------------------

Time Type:

Full time

------------------------------------------------------

Primary Location:

Tampa Florida United States

------------------------------------------------------

Primary Location Salary Range:

$130,880.00 - $196,320.00

------------------------------------------------------

Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting

The ETF Operations Supervisor will oversee and review various activities within ETF Operations. Overall responsibility for the delivery of daily PCF and management of the ETF order life cycle including collateral and other order economics

Responsibilities:

• Lead the delivery of daily PCF and manage ETF order life cycle including collateral and other order economics
• Ensure accuracy and adherence to procedures
• Interact with clients, answer queries, participate in meetings, following best practices and providing knowledgeable solutions.
• Interact with Authorized Participants by understanding the ETF ecosystem and ensuring AP’s view Citi as the best service provider
• Interact with staff by supporting, communicating, and training team members so they perform to the best of their abilities and continue to grow as professionals. 
• Interact with auditors, risk and compliance and comply with all audit, regulatory and compliance directives.
• Proactively identify and manage operational risk by identifying risk and working with manager to plan to mitigation
• Interact with other areas of Citi; Product, Tech, Custody, Fund Accounting and Financial Reporting as needed.

Qualifications:

• Experience in ETF Operations, fund accounting, custody or related field
• Knowledge of funds services and its process
• Knowledge of relevant technical systems
• Previous supervisory experience
• Demonstrated leadership and project management skills
• Consistently demonstrates clear and concise written and verbal communication
• Demonstrated Subject Matter Expert (SME) knowledge in related area

Education:

• Bachelor’s degree/University degree or equivalent experience

-------------------------------------------------

Job Family Group:

Operations - Services

-------------------------------------------------

Job Family:

Accounting Operations

------------------------------------------------------

Time Type:

Full time

------------------------------------------------------

Primary Location:

Tampa Florida United States

------------------------------------------------------

Primary Location Salary Range:

$70,720.00 - $106,080.00

------------------------------------------------------

Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting