Operational Specialist / 營運專員
Full-time
Fresh/Entry Level
1 month ago
職責:檢查並記錄備件/單元的庫存和使用情況。審查和批准服務費用並存入內部系統。辦公室管理包括維護文件和組織、計畫會議。審查正在進行的客戶服務活動,以確保滿足所有要求並優化當前程序以提高團隊績效。維護內部GSP系統、工單輸入和客戶滿意度調查監控內部系統內記錄和追蹤的複雜技術問題,並與內部團隊聯絡以進行改進和開發。不斷發展所有相關產品和服務的知識與管理階層、銷售團隊和客戶溝通,以支持業務發展。 職位要求:至少營運1-2年,歡迎應屆畢業生申請。優秀的...
職責:
- 檢查並記錄備件/單元的庫存和使用情況。
- 審查和批准服務費用並存入內部系統。
- 辦公室管理包括維護文件和組織、計畫會議。
- 審查正在進行的客戶服務活動,以確保滿足所有要求並優化當前程序以提高團隊績效。
- 維護內部GSP系統、工單輸入和客戶滿意度調查
- 監控內部系統內記錄和追蹤的複雜技術問題,並與內部團隊聯絡以進行改進和開發。
- 不斷發展所有相關產品和服務的知識
- 與管理階層、銷售團隊和客戶溝通,以支持業務發展。
職位要求:
- 至少營運1-2年,歡迎應屆畢業生申請。
- 優秀的英語溝通能力(書面和口頭)是必要的,流利的普通話(口頭)更佳。
- 能夠同時管理多項任務、解決問題、管理並按時完成任務並保持高品質的工作。
- 高度關注細節。
津貼和福利
- 津貼(旅費、交通費等)
- 休閒著裝要求
- 免費小吃/歡樂時光
- 定期團隊活動
- 事假
- 個人發展機會
Sungrow, a global leader in renewable energy technology, has pioneered sustainable power solutions for over 27 years. As of June 2024, Sungrow has installed 605 GW of power electronic converters worldwide. The Company is recognized as the world's No. 1 on PV inverter shipments (S&P Global Commodity Insights) and the most bankable Asian energy storage company (BloombergNEF). Its innovations power clean energy projects in over 170 countries, supported by a network of 490 service outlets guaranteeing excellent customer experience. At Sungrow, we're committed to bridging to a sustainable future through cutting-edge technology and unparalleled service.
As a leader in innovation in the solar industry, Sungrow possesses a dynamic technical R&D team that represents 40% of the personnel in the Company. The Company has also invested in its own in-house testing center approved by SGS, CSA, and TÜV Rheinland. Sungrow has the world’s largest inverter factory, with a global annual production capacity of 330 GW, including 25 GW outside China, as well as 25 GW currently under construction.
Offering a wide range of solutions and services, Sungrow is committed to providing clean power for all and is steadfast in its efforts to become the global leader in clean power conversion technology. Learn more about Sungrow by visiting www.sungrowpower.com.