Total 30 Operations Analyst job vacancies in Quality Assurance / Control category in D12 Balestier, Serangoon, Toa Payoh

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This is a fantastic opportunity to join a leading independent electronic components distributor to the world's leading contract manufacturers and OEMs. Built around the shared core values of Being amazing today, Demonstrating mutual respect and trust, Acting courageously and Owning our own outcomes, Velocity Electronics has experienced rapid growth and is looking to add to our talented global team. Our opportunity is massive! We offer career growth and development, and we want to talk to you!

WHAT WILL YOU BE DOING?

Velocity Electronics is seeking an amazing Trade Compliance Analyst who is responsible for ensuring that Velocity complies with all applicable import and export regulations, including the United States, the Netherlands and Singapore, by working with a team of Trade professionals in developing, implementing, and maintaining corporate trade compliance policies and procedures. The Trade Compliance Analyst is also responsible for ensuring compliance for import and export transactions and providing direct daily support to all business units regarding the compliant movement of items by and for Velocity to deliver exceptional experiences and outcomes.

Velocity Electronics is a leading certified stocking distributor and outsource procurement services provider specializing in the supply and material management of board level electronic components and associated products with global headquarters in Austin, TX.

Area(s) of Responsibility

• Assist in developing, implementing, and improving Velocity’s global trade compliance program
• Provide direct operational support for internal and external customer requests related to imports and exports of commodities

Essential Functions

• Provide daily support to all business units regarding the international movement of items and the maintenance of electronic business partner records
• Review and approve export request by the Inspection Distribution Centers via Velocity’s robust ERP System to ensure the transaction meets all export requirements
• Assist in developing new or improved processes to improve and streamline Velocity’s overall global trade compliance program
• Provide proactive advice and guidance through process documentation and training within key departments and personnel with regards to compliance, efficiency and cost-effective practices for customs clearance and international shipping
• Firm understanding of the Singapore Import/Export regulations along with the United States Export Administration Regulation (EAR) and familiarity with the international Traffic in Arms Regulation (ITAR) and the ability to obtain Singapore Export Permits and retransfer/reexport authorization licenses from the United States and maintain approved authorization and recordkeeping requirements from these agencies to include knowledge of exceptions and exemptions usage under each regulation
• Proficient in determining harmonized tariff schedule codes and commodity classifications for items being exported and/or imported by Velocity
• Knowledge of auditing practices to include conducting periodic reviews of Velocity’s import and export transactions for compliance with applicable laws and regulations.
• Work with approved freight forwarders and customs brokers to ensure exemplary compliance performance and placement of Standard Operating Procedures
• Familiarity with management of embargos and sanction countries and parties to ensure Velocity is compliant with such matters
• Manage projects requiring changes to Velocity’s internal ERP system, including documentation of business requirements and user acceptance testing
• Ability to mentor team members to ensure Velocity’s Trade Team is well-rounded in all aspects of the duties of the trade department
• Interact with local government officials, as necessary
• Other duties and projects, as assigned

Education

4-year college degree preferred

Knowledge

• Strong understanding of Singapore and U.S. Import/Export Control Laws
• Computer literate
• Familiar with ERP systems
• Proficient with MS Office or similar
• Proficient understanding of Singapore and U.S. Customs regulations
• Experience in parts brokerage industry preferred
• Familiar with International Trade laws within Asia and the EU along with other countries preferred
• Proficient in HTS Classification and ECCN Classification

WHAT WILL YOU BRING TO THE TEAM?

Our ideal candidate:

• Acts courageously
• Demonstrates mutual respect and trust and be amazing
• Owns outcomes and take responsibility for actions
• Detail-oriented and thorough
• Excellent judgment
• Honest
• Organized & Adaptable
• Quick learner
• Efficient and able to work independently with limited oversight
• Critical thinker and problem solver
• Excellent time management skills
• Able to handle stressful situations and competing priorities
• Excellent oral and written communication skills

1. Perform daily periodic checks of Central Kitchen to ensure compliance to in-house GMP/GHP standards, SOP, Product Specifications, etc.

2. Conduct random checks on incoming raw materials, and perform product cutting on raw materials to ensure goods received are within in-house specifications.

3. Ensure Process Verification and Validation exercise are completed (i.e. SOP/CCP verification, new product launch process observation, monthly facility checks, monthly traceability exercise, finished goods shelf-life verification, etc.)

4. Conduct investigations on product/process non-conformance (on-line and customer complaints) and follow-up on proposed corrective/preventive measures to ensure effectiveness.

5. Promptly follow-up with contractors (chemical/pest control) during routine servicing to ensure work orders are conducted as per contract.

6. Participate and engage in quality system implementation (audit activities by regulatory/certification bodies and customers).

7. Conduct data/trend analysis on non-conformity of raw material/finished goods, pest reporting statistics, monthly production and facility check statistics, etc. for process and quality improvement.

8. Ensure analysis of food products via microbiological and physical testing, calibration of lab equipment and measurement tools, internal sensory evaluation are conducted as per schedule.

9. Report all non-conformances, discrepancies and/or deviations, and follow-up on the investigation of the non-conformity results.

10. Other projects as assigned.

Driven by the passion to improve quality of people’s lives, WS Audiology continues to grow as market leader in the hearing aid industry. With our commitment to increase penetration in an underserved hearing care market, we want to accelerate our business transformation in order to reach more people, more effectively.

We are looking for a Senior Analyst, IT Quality Management to lead quality assurance for IT projects, overseeing compliance, stakeholder management, and regulatory audit readiness. He/ she will be involved in defining and maintaining IT policies and procedures within the compliance framework.

What you will do

• Oversee the quality assurance processes for IT initiatives, such as upgrades to ERP and MES systems, change management and ensure sustained quality throughout software development, configuration, and testing phases
• Liaise with stakeholders across the Quality Management System (QMS) and IT departments and provide comprehensive status updates, promptly escalating any issues requiring management attention and resolution
• Regularly produce mandated compliance reports on a monthly, quarterly, and other periodic basis, in accordance with relevant regulatory guidelines
• Facilitate thorough reviews of requirements and design artifacts, proactively validating their applicability, accuracy, feasibility, usability, clarity, and testability
• Collaborate closely with stakeholders to compile necessary artifacts, evidence, and documentation, ensuring readiness for periodic regulatory audits (e.g., FDA, TUV, GMP, ISO, etc.)
• Develop and uphold IT policies, Standard Operating Procedures (SOPs), and Work Instructions within the overarching framework of IT and QMS compliance.

What you bring

Experience

• Minimum 3 years of experience in IT Quality Assurance and/or Change Release Management background in software requirements, development and/or testing activities
• Track record as contributor in providing IT Quality Assurance and/or change management support in a senior analyst capacity
• CSV (Computer System Validation) knowledge or certification is preferred
• Good Documentation Practice knowledge and ITIL v3 or v4 certification is an added advantage.

Personal competencies

• Comfortable working with people from various level of management, from operational and working level to senior management level. Able to work alone and with minimum supervision/guidance
• Ability to handle issues from beginning to closure.

Who we are

At WS Audiology, we provide innovative hearing aids and hearing health services.

Together with our 12,000 colleagues in 130 countries, we invite you to help unlock human potential by bringing back hearing for millions of people around the world.

With us, you will become part of a truly global company where we care for one another, welcome diversity and celebrate our successes.

Sounds wonderful? We can't wait to hear from you.

WS Audiology is an equal-opportunity employer and committed to creating an inclusive employee experience for all. Regardless of race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status we firmly believe that our work is at its best when everyone feels free to be their most authentic self.

• Degree in computer science/engineering or related disciplines.
• At least 6 to 9 years of relevant experience in IT process compliance audit or Project Management.
• Excellent written and verbal communication, interpersonal, organization and analytical skills a MUST.
• Strong working experience with MS Office (Word, Excel, PowerPoint), MS Visio, MS Project and SharePoint.
• Prior experience in IT risk management and security will be added advantage.

1. Perform daily periodic checks of Central Kitchen to ensure compliance to in-house GMP/GHP standards, SOP, Product Specifications, etc.

2. Conduct random checks on incoming raw materials, and perform product cutting on raw materials to ensure goods received are within in-house specifications.

3. Ensure Process Verification and Validation exercise are completed (i.e. SOP/CCP verification, new product launch process observation, monthly facility checks, monthly traceability exercise, finished goods shelf-life verification, etc.)

4. Conduct investigations on product/process non-conformance (on-line and customer complaints) and follow-up on proposed corrective/preventive measures to ensure effectiveness.

5. Promptly follow-up with contractors (chemical/pest control) during routine servicing to ensure work orders are conducted as per contract.

6. Participate and engage in quality system implementation (audit activities by regulatory/certification bodies and customers).

7. Conduct data/trend analysis on non-conformity of raw material/finished goods, pest reporting statistics, monthly production and facility check statistics, etc. for process and quality improvement.

8. Ensure analysis of food products via microbiological and physical testing, calibration of lab equipment and measurement tools, internal sensory evaluation are conducted as per schedule.

9. Report all non-conformances, discrepancies and/or deviations, and follow-up on the investigation of the non-conformity results.

10. Other projects as assigned.

Responsibilities and Tasks

Perform Failure Analysis of Customer Returns

• Understand customer complaint of the memory component failure
• Initiate communication with Micron Customer-facing team for further details on customer complaint, requesting additional questions to provide best opportunity for successful analysis
• Perform bench level analysis including initial data image analyis/examination
• Perform Automated Test Equipment (ATE) analysis and interpret results
• Work with the appropriate engineering teams (e.g., PE, PYE) to perform detailed fault isolation when electrical failure has been confirmed
• Summarize findings and submit for physical failure analysis (PFA).

Provide FA Reports for Micron Customer Facing Team for Communication to External Customers

• Summarize analysis at electrical and physical level into customer friendly formats.
• Work with the appropriate manufacturing Global Quality teams through the appropriate request systems (example: WFMS/GDM) for Root Cause and/or Corrective Action and a containment plan
• Identify potential risk to external customers
• Communicate with respective BU (Business Unit) on potential impact to customers
• Communicate FA updates through interim reports or during scheduled meetings with the customers.
• Provide formal FA Report with findings

Sustain Knowledge of Device Capabilities and Characteristics

• Keep up to date with latest Fab/ASM process technology
• Understand datasheet specifications for each device and the differences from previous technode.
• Comprehension of qualification data and potential impact to customer operation
• Stay up-to-date on common customer applications and usage model
• Partnering with customer support team to resolve ongoing customer issues

As a Test Technician, you will be responsible for performing electrical, mechanical or software troubleshooting to determine problems in non-functioning test equipment. Dismantles, adjusts, repairs and assembles equipment according to layout plans, blueprints, operating or repair manuals, and/or rough sketches or drawings. Uses test and diagnostic equipment to perform checkouts. May perform equipment modifications as directed by test/manufacturing engineers.

Responsibilities and Tasks

• Get the passdown
• Capture information from supervisors and planning reports
• Build an action plan
• Implement and communicate the plan
• Assess and evaluate plan results
• Make necessary adjustments
• Monitor progress

Maintain equipment

• Diagnose equipment problems and implement solutions
• Evaluate problems using validated detailed troubleshooting methods
• Ensure record keeping/documentation in equipment tracking system
• Perform preventive maintenance
• Perform calibrations on area equipment
• Select and utilize accurate test equipment and tools
• Align with standardized procedures and guidelines
• Stay ahead of on process and equipment procedures
• Keep work areas clean and organized

Monitor equipment performance and address deviations

• Extract data from applicable sources
• Ensure reliability of data
• Measure process metrics
• Identify equipment inaccuracy or inefficiency
• Communicate trends of machine performance
• Contain deviation or inefficiencies

Communicate information to appropriate personnel

• Provide communication between ES, Engineering, and Production
• Communicate with production to relay problems, changes, or request information as needed
• Provide feedback observations and data to the engineering group to help resolve chronic problems or experiments

Customer Service

• Respond quickly and positively to all customers
• Reprioritize work when customer needs arise

Continuous Improvement

• Assist engineer on projects to improve overall test equipment efficiency and effectiveness
• Support continuous improvement projects to improve yield
• Propose and execute improvement projects to desired results
• Perform FA analysis from PE request

Adhere to and Promote Safety

• Identify and promptly report hazards
• Follow safety procedures and area work rules including proper PPE, lockout and chemical safety.
• Operate and maintain equipment and tools within manufacturers’ and company guidelines.
• Use proper lifting techniques and work in an ergonomically correct manner.

Requirements

• Diploma in Electrical/ Electronics Engineering, Computer Engineering
• Experience in Test/ Product Engineering would be preferred
• Conscientious in work
• Interest in Electrical Engineering/ Programming
• Independent in problem solving - such as troubleshooting software or hardware malfunctions
• Able to work on 12 hours rotating shift
• Working location: 990 Bendemeer Road

1. Perform daily periodic checks of Central Kitchen to ensure compliance to in-house GMP/GHP standards, SOP, Product Specifications, etc.

2. Conduct random checks on incoming raw materials, and perform product cutting on raw materials to ensure goods received are within in-house specifications.

3. Ensure Process Verification and Validation exercise are completed (i.e. SOP/CCP verification, new product launch process observation, monthly facility checks, monthly traceability exercise, finished goods shelf-life verification, etc.)

4. Conduct investigations on product/process non-conformance (on-line and customer complaints) and follow-up on proposed corrective/preventive measures to ensure effectiveness.

5. Promptly follow-up with contractors (chemical/pest control) during routine servicing to ensure work orders are conducted as per contract.

6. Participate and engage in quality system implementation (audit activities by regulatory/certification bodies and customers).

7. Conduct data/trend analysis on non-conformity of raw material/finished goods, pest reporting statistics, monthly production and facility check statistics, etc. for process and quality improvement.

8. Ensure analysis of food products via microbiological and physical testing, calibration of lab equipment and measurement tools, internal sensory evaluation are conducted as per schedule.

9. Report all non-conformances, discrepancies and/or deviations, and follow-up on the investigation of the non-conformity results.

10. Other projects as assigned.

1. Perform daily periodic checks of Central Kitchen to ensure compliance to in-house GMP/GHP standards, SOP, Product Specifications, etc.

2. Conduct random checks on incoming raw materials, and perform product cutting on raw materials to ensure goods received are within in-house specifications.

3. Ensure Process Verification and Validation exercise are completed (i.e. SOP/CCP verification, new product launch process observation, monthly facility checks, monthly traceability exercise, finished goods shelf-life verification, etc.)

4. Conduct investigations on product/process non-conformance (on-line and customer complaints) and follow-up on proposed corrective/preventive measures to ensure effectiveness.

5. Promptly follow-up with contractors (chemical/pest control) during routine servicing to ensure work orders are conducted as per contract.

6. Participate and engage in quality system implementation (audit activities by regulatory/certification bodies and customers).

7. Conduct data/trend analysis on non-conformity of raw material/finished goods, pest reporting statistics, monthly production and facility check statistics, etc. for process and quality improvement.

8. Ensure analysis of food products via microbiological and physical testing, calibration of lab equipment and measurement tools, internal sensory evaluation are conducted as per schedule.

9. Report all non-conformances, discrepancies and/or deviations, and follow-up on the investigation of the non-conformity results.

10. Other projects as assigned.

1. Perform daily periodic checks of Central Kitchen to ensure compliance to in-house GMP/GHP standards, SOP, Product Specifications, etc.

2. Conduct random checks on incoming raw materials, and perform product cutting on raw materials to ensure goods received are within in-house specifications.

3. Ensure Process Verification and Validation exercise are completed (i.e. SOP/CCP verification, new product launch process observation, monthly facility checks, monthly traceability exercise, finished goods shelf-life verification, etc.)

4. Conduct investigations on product/process non-conformance (on-line and customer complaints) and follow-up on proposed corrective/preventive measures to ensure effectiveness.

5. Promptly follow-up with contractors (chemical/pest control) during routine servicing to ensure work orders are conducted as per contract.

6. Participate and engage in quality system implementation (audit activities by regulatory/certification bodies and customers).

7. Conduct data/trend analysis on non-conformity of raw material/finished goods, pest reporting statistics, monthly production and facility check statistics, etc. for process and quality improvement.

8. Ensure analysis of food products via microbiological and physical testing, calibration of lab equipment and measurement tools, internal sensory evaluation are conducted as per schedule.

9. Report all non-conformances, discrepancies and/or deviations, and follow-up on the investigation of the non-conformity results.

10. Other projects as assigned.

1. Perform daily periodic checks of Central Kitchen to ensure compliance to in-house GMP/GHP standards, SOP, Product Specifications, etc.

2. Conduct random checks on incoming raw materials, and perform product cutting on raw materials to ensure goods received are within in-house specifications.

3. Ensure Process Verification and Validation exercise are completed (i.e. SOP/CCP verification, new product launch process observation, monthly facility checks, monthly traceability exercise, finished goods shelf-life verification, etc.)

4. Conduct investigations on product/process non-conformance (on-line and customer complaints) and follow-up on proposed corrective/preventive measures to ensure effectiveness.

5. Promptly follow-up with contractors (chemical/pest control) during routine servicing to ensure work orders are conducted as per contract.

6. Participate and engage in quality system implementation (audit activities by regulatory/certification bodies and customers).

7. Conduct data/trend analysis on non-conformity of raw material/finished goods, pest reporting statistics, monthly production and facility check statistics, etc. for process and quality improvement.

8. Ensure analysis of food products via microbiological and physical testing, calibration of lab equipment and measurement tools, internal sensory evaluation are conducted as per schedule.

9. Report all non-conformances, discrepancies and/or deviations, and follow-up on the investigation of the non-conformity results.

10. Other projects as assigned.

Our vision is to transform how the world uses information to enrich life for all.

Join an inclusive team passionate about one thing: using their expertise in the relentless pursuit of innovation for customers and partners. The solutions we build help make everything from virtual reality experiences to breakthroughs in neural networks possible. We do it all while committing to integrity, sustainability, and giving back to our communities. Because doing so can fuel the very innovation we are pursuing.

Responsibilities:

• Design new test programs for 1st silicon validation of new product/technology startup which provides very important feedback for the appropriate groups responsible in refining the devices' quality and performance.
• Develop and maintain test programs of Micron DRAM products to cater to customers' specifications, device performance characterization needs and analysis of customer returns.
• Optimize test programs by applying more efficient testing methods to reduce product test times and manufacturing cost.
• Automate test process by writing software scripts to improve work efficiency.
• Enhance test coverage to ensure excellent outgoing quality and customer satisfaction.
• Cooperate with product/equipment engineering departments to improve overall product yield as well as to develop customization from available test solutions in order to maximize Return Of Investment.
• Collaborate with test capacity and manufacturing departments to realize output goals.
• Develop and monitor process and engineering metrics to ensure stability, efficiency and effectiveness of test processes.

Requirement:

• Good programming skills; Python/C/C++ knowledge will be an added advantage
• Solid analytical problem-solving skills
• Excellent verbal and written communication skills
• Good understanding of semiconductor device physics will be an added advantage
• Knowledge of Unix/Linux environment will be an added advantage

1. Perform daily periodic checks of Central Kitchen to ensure compliance to in-house GMP/GHP standards, SOP, Product Specifications, etc.

2. Conduct random checks on incoming raw materials, and perform product cutting on raw materials to ensure goods received are within in-house specifications.

3. Ensure Process Verification and Validation exercise are completed (i.e. SOP/CCP verification, new product launch process observation, monthly facility checks, monthly traceability exercise, finished goods shelf-life verification, etc.)

4. Conduct investigations on product/process non-conformance (on-line and customer complaints) and follow-up on proposed corrective/preventive measures to ensure effectiveness.

5. Promptly follow-up with contractors (chemical/pest control) during routine servicing to ensure work orders are conducted as per contract.

6. Participate and engage in quality system implementation (audit activities by regulatory/certification bodies and customers).

7. Conduct data/trend analysis on non-conformity of raw material/finished goods, pest reporting statistics, monthly production and facility check statistics, etc. for process and quality improvement.

8. Ensure analysis of food products via microbiological and physical testing, calibration of lab equipment and measurement tools, internal sensory evaluation are conducted as per schedule.

9. Report all non-conformances, discrepancies and/or deviations, and follow-up on the investigation of the non-conformity results.

10. Other projects as assigned.

(1) Expertise in the use of scripting languages, programming tools and environments.
(2) Extensive experience programming in Python.
(3) Knowledge in SSD, HDD, storage systems, or a related technology is an advantage.
(4) Understanding of storage interfaces PCIe/NVMe is an advantage.
(5) Knowledge NAND flash and other non-volatile storage is an advantage.
(6) Ability to work independently with some guidance.
(7) Ability to work with other functional teams.
(8) Juniors with strong Python programming background will be considered

As a Quality Management Systems (QMS) Engineer, you will be responsible for driving improvement in Micron Singapore Backend (MSB) QMS performance. You will be involved in leading the quality programs on Failure Mode and Effect Analysis (FMEA), Measurement System Analysis (MSA).

Responsibilities and Tasks

• Represent MSB on the assigned quality programs in collaboration work with Backend Operations network and Global Quality
• Lead and ensure quality program performance to the planned schedule, scope and result.
• Plan and schedule quality program timelines and record achievements using appropriate tools.
• Provide program performance updates periodically with communication across functional groups.
• Lead and control program changes including scope, plan, business rules, policies and procedures.
• Work with the program teams to identify project risks and evaluate solutions.
• Serve as Local Subject Matter Expert (SME) for assigned quality program.
• Excellent verbal and written communication skills and the ability to present data in large meetings
• Proven ability to coordinate efforts across a variety of groups.
• Working knowledge of Assembly, Test or Module/SSD processing
• Strong data analysis and computer skills
• Proven ability to organize and prioritize multiple tasks effectively
• Proven ability to make sound, informed decisions
• Proven ability to lead and coordinate meetings
• Working knowledge of Statistical Process Control, Process Control System, Kepner-Tregoe methodologies, Lean concepts, 8D problem solving, and other quality and statistical methods and tools will be advantageous